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58/59 Croatia Serbia Slovenia How we work Arriva Mainland Europe Zagreb ZagrebZagreb Rijeka RijekaRijeka Maribor MariborMaribor Belgrade BelgradeBelgrade Pozarevac PozarevaPozarevac c Ljubljana LjubljanaLjubljana Zadar ZadarZadar Split SplitSplit Bus Bus Bus Bus Bus Bus Liberalisation stage: yet to liberalise Liberalisation stage: yet to liberalise Liberalisation stage: mid-liberalisation • Entered bus market in 2013 • Entered bus market in 2013 • Entered bus market in 2013 • 120 buses • 245 buses • 300 buses • 240 employees • 565 employees • 460 employees Our position Our position Our position Arriva operates in Zagreb, and across the Osijek region, Arriva is the largest international operator in Belgrade Arriva is the leading international operator in the city providing school, regional public transport and charter and has a strong market position operating regional, bus market and the largest in regional transport, services. international and charter transport in the Pozarevac operating under directly awarded contracts. We are a region. We also have a strong position in the school major operator of school bus services, mainly through We also have a small market share in the long distance and personnel transport market. the award of four-year contracts. We operate in Maribor, and international markets. Many of our services are Ljubljana, Novo mesto and coastal areas. non-contractual including international lines operating The market to Switzerland, Germany and France and national long Bus: The city market is partially liberalised with around The market distance services. Arriva in Serbia 30 per cent open to private operators. The inter-city Bus: The tender for the Koper city concession, which market is highly fragmented and exclusive contracts are Arriva’s Slovenian operations re-won in 2013, starts in The market awarded in the regional bus market. autumn 2014. All regional transport is expected to be Bus: The regional bus market in Croatia is largely open, tendered from 2014 onwards. the city market is currently closed to private operators. Rail: Serbia started reforming the rail sector five years ago through the establishment of the public enterprise Rail: The Slovenian state railway was reorganised in Rail: Rail services are operated by Croatian Railways Železnice Srbije (Serbian Railways). However there have 2012 into three separate operating divisions - freight, (Hrvatske željeznice). The reform process is at an advanced been no further moves to open the rail market. infrastructure and passenger rail services. Because of the stage with the state railway separated into four companies relatively small size of the country, no distinction is made in readiness to open the rail market to private/international between regional and long distance rail services. operators. Key dates Key dates Key dates 2013 Acquired Veolia Transport Central 2013 Acquired Veolia Transport Central 2013 Acquired Veolia Transport Central Europe’s Croatian bus operations Arriva in Slovenia Europe’s Serbian bus operations Europe’s Slovenian bus operations Arriva | Sharing the journey.

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Peter Verlič Transport & Logistics Conference 2018 Brussels, 22 March 2018
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