Postal Bulletin 22574 (6-17-21)
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Front Cover 2 postal bulletin 22574 (6-17-21) Contents COVER STORY PULL-OUT INFORMATION Here’s to Heroes . 3 Fraud POLICIES, PROCEDURES, AND FORMS Invalid USPS Corporate Account Numbers. 15 UPDATES Missing, Lost, or Stolen U.S. Money Order Forms . 17 Missing, Lost, or Stolen Canadian Money Order Forms . 23 Manuals Verifying U.S. Postal Service Money Orders . 25 DMM Revision: Bound in Enclosures in Periodicals . 4 Counterfeit Canadian Money Order Forms . 25 DMM Revision: Hold Mail Service Clarification . 5 Toll-Free Number Available to Verify Canadian IMM Revision: Individual Country Listing for Austria. 5 Money Orders . 25 IMM Revision: Retention Period for PS Form 2976-R . 6 Other Information Publications Overseas Military/Diplomatic Mail . 26 Publication 431 Revision: Changes to Post Office Thrift Savings Plan Fact Sheet. 32 Box Service and Caller Service Fee Groups. 7 Freely Associated States Restrictions . 34 ORGANIZATION INFORMATION Domestic Mail POSTAL BULLETIN 2020 ANNUAL INDEX Labeling List Changes . 8 2020 Annual Index . .PB 22564 (1-28-21) Stamp Services Stamp Announcement 21-19: Yogi Berra Stamp . 12 Stamp Announcement 21-20: Mystery Message Find the latest in mail and delivery information Stamp . 14 and services offered by U.S. Postal® Stamp Announcement 21-21: Western Wear Stamps. 35 in the Postal Bulletin at Stamp Announcement 21-22: Ursula K. Le Guin Stamp. 37 about.usps.com/postal-bulletin Stamp Announcement 21-23: Raven Story Stamp . 39 Pictorial Postmarks Announcement . 40 How to Order the First-Day-of-Issue Digital Color or Traditional Postmarks . 42 Cover Story postal bulletin 22574 (6-17-21) 3 Cover Story Here’s to Heroes Letter Carrier Joseph Ho was delivering mail in a Ches- Now in its eighteenth year, the program is based on a ter, PA, neighborhood when he spotted an older customer simple idea: Postal Service employees know the habits of who has Parkinson’s disease lying on a sidewalk near the their customers and the rhythms of their communities, and man’s residence. are often the first to notify emergency personnel and render Ho rushed to check on the customer, who was bleeding aid when something is wrong. profusely from a head wound. The Postal Service™ Employees must be nominated for the PMG Hero employee immediately called 911, alerted the man’s wife, Award. Corporate Communications reviews nominations rendered first aid to slow the bleeding, and comforted the for accuracy, then sends them to the Inspection Service couple until paramedics arrived. and the Office of Inspector General for approval. The hurt customer was treated at a hospital, where phy- Following approval, each nominee receives a commen- sicians credited Ho with saving the man’s life. dation letter from the Postmaster General. Honorees are His wife later mailed a letter to the local Post Office™. also featured in “Heroes’ Corner” on the Postal Service’s “Joe deserves recognition for being a stellar employee and daily employee news site, Link. one heck of a kind, caring man,” she wrote. “My husband To nominate an employee, complete PS Form 400, Cor- and I can’t say ‘thank you’ enough.” porate Communications PMG Hero Nomination, and email Ho is one of several thousand employees who have it to [email protected]. To download or been recognized through the Postmaster General (PMG) print the form, go to usps.link/heroes, where you can also Heroes’ Program. These men and women have gone above find the “Heroes’ Corner” archives and read more stories and beyond the call of duty in a variety of situations, such about heroic employees. as assisting lost children, getting help for sick or injured customers, spotting fires, and more. — Communications Content and Strategy, Corporate Communications, 6-17-21 4 postal bulletin 22574 (6-17-21) Policies, Procedures, and Forms Updates Policies, Procedures, and Forms Updates Manuals DMM Revision: Bound in Enclosures in Periodicals Effective August 29, 2021, the Postal Service™ will [Add new section 3.3.5 to read as follows and renumber revise Mailing Standards of the United States Postal current sections 3.3.5 through 3.3.11 as 3.3.6 through Service, Domestic Mail Manual (DMM®), section 207.3.3, to 3.3.12:] add a standard for bound in enclosures in Periodicals. 3.3.5 Bound in Enclosures at Periodicals Prices Bound in enclosures are requests or subscription order forms that are bound into a Periodicals publication (or a Only the following material may be included as a bound in publication pending Periodicals authorization). They are enclosure in a Periodicals mailpiece (or a publication pend- prepared as a single sheet or multiple pages and include an ing Periodicals authorization) and be paid for at Periodicals attached reply card or envelope. prices, subject to the corresponding conditions: These items must not be counted when determining the a. A request or order form for a subscription to an percentage of total advertising in the publication. A request authorized Periodicals publication (or a publication or a subscription order form must be included in the total pending Periodicals authorization) that is bound into weight of the publication reported on the postage statement. a Periodicals publication (or a publication pending Periodicals authorization), and which is prepared as Although the Postal Service will not publish this revision a single sheet or multiple pages and includes an at- in the DMM until August 29, 2021, the standard is effective tached reply card or an envelope, is not counted as immediately. advertising. The request or order form may be part of, or accompanied by, printed material containing infor- Mailing Standards of the United States Postal mation related exclusively to a request or an order for Service, Domestic Mail Manual (DMM) a subscription, provided the request or the subscrip- ***** tion order form does not advertise, promote, or offer for sale any other products or services. 200 Commercial Mail Letters, Cards, Flats, and b. Enclosures listed in 3.3.5 are not counted when Parcels determining the percentage of total advertising in ***** the publication, but they are included in the total weight of the publication reported on the postage 207 Periodicals statement. ***** ***** 3.0 Physical Characteristics and Content Eligibility The Postal Service will incorporate this revision into the ***** next edition of the online DMM, which is available via Postal Explorer® at pe.usps.com. 3.3 Permissible Mailpiece Components ***** — Product Classification, Product Solutions, 6-17-21 Policies, Procedures, and Forms Updates postal bulletin 22574 (6-17-21) 5 DMM Revision: Hold Mail Service Clarification Effective August 29, 2021, the Postal Service™ will revise 11.0 Hold Mail Service Mailing Standards of the United States Postal Service, 11.1 General Domestic Mail Manual (DMM®), sections 508.11.1.1 and 508.11.4, to clarify that mail held under Hold Mail service 11.1.1 Description also includes accountable mail, such as Priority Mail [Revise the first sentence of 11.1.1 to read as follows:] Express® and Certified Mail®. USPS Hold Mail service provides customers or an autho- The Postal Service is revising section 508.11.1.1 to rized agent (11.1.2) the option to have all mail, including specify that under Hold Mail service, mail held by request accountable mail, for an eligible address held at the Post for an eligible address also includes accountable mail. The Office for not less than 3 days and not more than 30 days.*** Postal Service is also revising section 508.11.4 to specify that accumulated mail, including accountable mail, must ***** be picked up within 10 days of the end date of the Hold 11.4 Mail Pick Up or Delivery Mail service request. [Revise the introductory text of 11.4 to read as follows:] Although the Postal Service will not publish this clarifi- Customers have the option to pick up their accumulated cation in the DMM until August 29, 2021, the standards are mail under 11.1.1 at their local Post Office, or have a letter- effective immediately. carrier deliver their accumulated mail on the ending date specified in the Hold Mail service request under the follow- Mailing Standards of the United States Postal ing conditions: Service, Domestic Mail Manual (DMM) ***** ***** [Revise the second sentence of item c. to read as follows:] 500 Additional Mailing Services c. ***If the accumulated mail, including accountable ***** mail, is not picked up within the 10-day period, it will be returned to the sender or securely destructed. 508 Recipient Services ***** ***** The Postal Service will incorporate these revisions into the next edition of the online DMM, which is available via Postal Explorer® at pe.usps.com. — Product Classification, Product Solutions, 6-17-21 IMM Revision: Individual Country Listing for Austria Effective June 17, 2021, the Postal Service™ is revising Mailing Standards of the United States Postal the Individual Country Listing for Austria in Mailing Stan- Service, International Mail Manual (IMM) dards of the United States Postal Service, International Mail Manual (IMM®) to note revisions to the list of prohibitions. ***** These revisions are based on a formal request that Individual Country Listings Österreichische Post AG (the designated operator of ***** Austria) made through the Universal Postal Union via Inter- national Bureau Circular 79, dated May 17, 2021. Austria Country Conditions for Mailing 6 postal bulletin 22574 (6-17-21) Policies, Procedures, and Forms Updates Prohibitions [Revise the entry that begins with “Firearms …” to read as [Revise the entry that reads “Arms and weapons.” to read follows:] as follows:] Firearms, including parts and accessories thereof, replica Arms, ammunition, and weapons, including parts and firearms, articles made to resemble firearms, and toy guns. accessories thereof, and antique weapons that are more ***** than 100 years old. Although effective June 17, 2021, the Postal Service will ***** incorporate these revisions into a later edition of the online IMM, which is available via Postal Explorer® at pe.usps.com.