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2021 Annual General Meeting Dick Auchinleck Chair of the Board Welcome to the 2021 Annual General Meeting

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2021 Annual General Meeting Dick Auchinleck Chair of the Board Welcome to the 2021 Annual General Meeting 2021 annual general meeting Dick Auchinleck Chair of the Board Welcome to the 2021 annual general meeting Keeping people connected Leading the world in social capitalism Commitment to diversity ● First adopted our Board diversity policy in 2013 ● Women and men to each represent 33⅓% of independent directors ● At least two directors who represent a visible minority or are Indigenous by 2023 AGM Darren Entwistle President and CEO, TELUS Andrea Wood Chief Legal and Governance Officer Christopher Main Associate General Counsel and Assistant Corporate Secretary Caution regarding forward-looking statements Caution regarding forward-looking statements Today’s discussion may contain forward-looking statements, including statements relating to our objectives and strategies, our targets, outlook, updates, our plans and expectations regarding the impact of the COVID-19 pandemic and responses to it, and our multi-year dividend growth program. Forward-looking statements use words such as assumption, goal, guidance, objective, outlook, strategy, target and other similar expressions, or future or conditional verbs such as aim, anticipate, believe, could, expect, intend, may, plan, predict, seek, should, strive and will. Forward-looking statements are subject to inherent risks and uncertainties (such as the impact of the COVID-19 pandemic and responses to it, regulatory decisions and developments, the performance of the Canadian and provincial economies, the competitive environment, the impact of technological substitution, challenges in deploying technology, our earnings and free cash flow, and our capital expenditures), and are based on assumptions, including about future economic conditions and courses of action. These assumptions may ultimately prove inaccurate and, as a result, our actual results or events may differ materially from expectations expressed today. These assumptions and risks and uncertainties are described in detail in our 2020 annual Management’s discussion and analysis (MD&A) and updated in our first quarter 2021 MD&A, other TELUS public disclosure documents and filings with securities commissions in Canada (on SEDAR at sedar.com) and in the United States (on EDGAR at sec.gov). Except as required by law, TELUS disclaims any intention or obligation to update or revise forward-looking statements, whether written or oral. Leading the world when the world needs us most Keeping everyone connected, safe and healthy ● $150 million dedicated to COVID-19 relief efforts ● Providing safe, secure access to virtual healthcare ● Expediting vaccination roll-out initiatives telus.com/AGMLetter Industry-leading 2020 results ● 777,000 new customers ● Sub-1% churn in mobile phone, internet, TV, voice, security ● 5.5% operating revenue growth ● 0.2% EBITDA growth Connecting Canadians through globally leading networks #1 #1 #1 #1 #1 Industry-best first quarter results ● 145,000 new customers ● Churn below 1% in mobile phone, internet, TV, voice, security ● Leading consolidated revenue Historic IPO of TELUS International ● Largest technology IPO in TSX history ● Market capitalization of $10 billion ● Exceeded $8 billion market cap of TELUS in 2000 Consistently world-leading shareholder return +600% TELUS +237% TSX +56% MSCI Dec 31, 1999 to Feb 8, 2021 showing % change for $100 invested initially and dividends reinvested. Unparalleled shareholder value ● $20 billion returned since 2004 ● $14 billion in dividends, representing $15 per share Making the world a better place ● $85 million gifted in 2020 ● Gave highest percentage of pre-tax profits of all Canadian companies in 2020 ● $1.3 billion donated since 2000, including 1.6 million volunteer days ● $46 billion contributed in tax and spectrum fees Taking care of our communities in 2021 ● 175,000 days of volunteerism ● $85 million to charitable organizations ● 1.25 million safe acts of giving ● 200,000 Canadians supported through Connecting for Good ● $3 million fundraised for TELUS Friendly Future Foundation ● $20 million through TELUS Pollinator Fund for Good Taking care of the planet for generations to come ● 100% renewable electricity by 2025 ● Carbon neutral by 2030 ● 50% improvement in energy efficiency by 2030 Driving leading results in 2021 ● Up to 10% revenue growth ● Up to 8% EBITDA growth ● $750 million free cash flow X Investing $54 billion through 2024 Today’s agenda ● Business items ● Tabling of financial statements ● Election of directors ● Appointment of auditors ● Advisory vote on say on pay ● Approval of the TELUS Directors Deferred Share Unit Plan (DSU Plan) ● Voting results ● Conclusion ● Question and answer session Meeting procedures ● Quorum ● Declaration of mailing ● Appointment of scrutineers Our board of directors Our board of directors Dick Auchinleck Darren Entwistle Ray Chan Lisa de Wilde Tom Flynn Mary Jo Haddad Kathy Kinloch Victoria, Vancouver, Vancouver, Oakville, Toronto, Niagara-on-the-Lake, Vancouver, British Columbia British Columbia British Columbia Ontario Ontario Ontario British Columbia The Honourable Christine Magee John Manley David Mowat Marc Parent Denise Pickett Hazel Claxton Sean Willy Toronto, Ottawa, Vancouver, Montreal, Toronto, Toronto, Saskatoon, Ontario Ontario British Columbia Quebec Ontario Ontario Saskatchewan 2020 consolidated financial statements Voting procedures Info and broadcast Broadcast Info screen Live Stream Test - 2021 Annual Meeting of Shareholders 8:30 a.m PT on May 7th 2021 2021 2021 2021 2021 How to vote Voting Asking a question Questions Live Stream Test - 2021 Annual Meeting of Shareholders 8:30 a.m PT on May 7th 2021 Motion to nominate and elect directors Motion to nominate and elect directors “I move that the 14 individuals nominated in the information circular be elected as directors of the Company, to hold office for the ensuing year.” Motion to appoint auditors Motion to appoint auditors “I move that Deloitte LLP, Chartered Professional Accountants, be appointed as the auditors of the Company for the ensuing year at a remuneration to be fixed by the directors.” Motion regarding say on pay Motion regarding say on pay “I move that the shareholders accept, on an advisory basis, the approach to executive compensation disclosed in the Company’s information circular delivered in advance of the 2021 annual general meeting of shareholders.” Motion regarding the DSU Plan Motion regarding the DSU Plan “I move that (1) the TELUS Directors Deferred Share Unit Plan, and the shares issuable from treasury thereunder, be approved and (2) the issuance of shares in respect of 929,105 deferred share units held by directors as of the date of the 2021 information circular be ratified.” Voting on four motions Election of directors ● Dick Auchinleck ● Tom Flynn ● David Mowat ● Ray Chan ● Mary Jo Haddad ● Marc Parent ● Hazel Claxton ● Kathy Kinloch ● Denise Pickett ● Lisa de Wilde ● Christine Magee ● Sean Willy ● Darren Entwistle ● John Manley Appointment of auditors Say on pay Approval of the DSU Plan Voting results ● Election of directors ● Appointment of auditors ● Advisory vote on say on pay ● Approval of the DSU Plan Voting results ● sedar.com ● telus.com Questions and answers Thank you .
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