China, Russia & Brazil Market Watch Medfa Conference Exhibition News
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THURSDAY 25 OCTOBER TFWA WORLD EXHIBITION 2012 12 SPECIAL REPORT CONFECTIONERY Innovating to deliver long-term growth 05 MEDFA CONFERENCE The region’s central role in global travel and tourism 08 CHINA, RUSSIA & BRAZIL MARKET WATCH Full workshop report 19 EXHIBITION NEWS Comprehensive coverage from the exhibition floor Sponsored by: Scan this code to access TFWA’s live homepage Frontier Awards Winner 2012: Best Airport Retailer of the Year TFWA WORLD EXHIBITION THURSDAY 25 OCTOBER 2012 WELCOME MESSAGE INTRODUCTION OUR SUCCESS = On-site services YOUR BENEFIT FOR TFWA MEMBERS AND MORE CARE TFWA LOUNGE PROFESSIONAL PHOTOS/ (Golden Village, Level 1) VIDEO FILM OF YOUR StaND First of all, a reminder to all TFWA online/web offer this year. The TFWA For TFWA members and buyers with full Benefit from a 20% discount on this members that this morning is our Product Showcase platform was intro- delegate status only. on-site video & photo service to help EGM and AGM, which takes place in duced with great success for Singapore publicise your presence at TFWA World Audi K at 09:00. It’s an important and has been equally well received for A dedicated space where you can comfort- Exhibition and keep a record of your stand. year with elections taking place, TFWA World Exhibition, while the HD ably access tools that allow you to easily Contact: [email protected] for the video and is a very important event in photo service for press and implementa- conduct business and increase your films or [email protected] for the the Association’s annual calendar. tion of online applications for membership productivity. Services include internet, photo service. This is your chance to make your and stand space have both been a concierge, international press, massage voice heard. So do make every great success. and complimentary refreshments. effort to attend. Outside our events, financial success for RECRUITMENT SERVICE Kindly supported by: TFWA also means that we can continue (Mediterranean Village, Level 0) with our important TFWA Care initiative. We are heading towards another very By June of this year, we had given a total Find quality candidates through our positive year in 2012, following excellent of €252,000 to beneficiaries, including recruitment partners BeThe1. results for the Association in 2011 – an some of the neediest communities in the Please contact François Bouyer, upward trend which bodes very well, not world, all with a connection to TFWA and T: +33 6 12 38 80 61 or [email protected] just for TFWA, but the industry as a whole. the duty free and travel retail community. This year’s TFWA Asia Pacific Conference Ongoing projects include The Lotus & Exhibition was, without doubt, our most Flower Trust, Aide et Action, Cosmetic successful to date, while TFWA World Executive Women France, La Fonda- Exhibition this week is also proving to be tion Motrice, Na’an ku sê Foundation, a record breaker with more stand space Nosy Komba Solidarité Rett Syndrome THE BEACH REStaURANT sold than ever before. Research Trust, the Helen Keller Founda- NEW THIS YEAR Success, of course, means that we can tion and Toutes a l’ecole. (Beach Village) invest… in improving our offer both to The mission of TFWA Care is to distribute TFWA members and to all those who financial resources to humanitarian Enjoy the relaxed surroundings participate in our events. We introduced organisations or charities which benefit HAIRDRESSING SERVICE of this fabulous new restaurant a number of initiatives earlier this year people – especially women and children NEW THIS YEAR located in the Beach Village. Boast- in Singapore, which we are now able – through tangible projects, and which ing an enviable setting with sea to continue here in Cannes this week. enable recipients to help themselves to Enjoy a wash and blow dry for only €20. views, it offers a varied and reason- This includes Interactive Touch sensitive improve their lives. Salon Dessange 3 rue Macé, 06400 Cannes ably priced menu, providing an ideal screens, for example, which are designed You can learn more about TFWA Care and By reservation only at: +33 (0) 4 93 38 38 38 lunch venue throughout the week. to improve movement around the exhibi- its specific projects on the TFWA website. Please present your badge and business card. tion hall; the iPhone and Blackberry app, and an upgraded Business Centre and Frédéric Garcia-Pelayo Members Lounge. Vice-President Finance, We have also invested in improving our TFWA TFWA AGM TODAY A reminder that the TFWA Annual General Meeting & Extraordinary General Meeting takes place today at 09:00. The location is Audi K, Level 4, Palais des Festivals. Attend- ance is for TFWA member companies only. A PART OF THE EXHIBITION & BUSINESS SERVICES (Level 1, open to all delegates) WEll-BEING LOUNGE (LEVEL 1) BUSINESS CENTRE Kindly supported by: SERVICE DESKS • Hotel • The Scene • Le Premium Evening NaIL baR NEW THIS YEAR Members of the TFWA Finance Management Committee: Ségolène Audras-Verdillon, Hermès Ventes Aux Voyageurs – Travel Retail; Kindly supported by: IN FRONT OF THE PALAIS Hervé Ducros, Chanel; Anne-Claire Delamarre, Marnier-Lapostolle; and Frédéric Garcia-Pelayo, Vice-President. Luggage Service (Registration Pavilion) www.tfwa.com TFWA DAILY – 3 PANTONE 653U TFWA WORLD EXHIBITION THURSDAY 25 OCTOBER 2012 Sime: “We’re expecting around 500 delegates. We have a packed programme that will be filled with stimulating discussions. Ample networking time has also been set aside.” MEDFA PRESS CONFERENCE This year’s MEDFA Conference, organised by TFWA, takes place on 26 and 27 November in Dubai. The conference will focus on the central role of the Middle East in global travel and tourism. Yesterday, John Sime, MEDFA President & VP Retail Services Emirates Airline, provided an overview of the agenda. The 11th MEDFA Conference Morgan from DFS and Sean Staunton takes place in a glamorous new of Dubai Duty Free, will participate in venue – the Dubai Duty Free-owned a session on current challenges in the Jumeirah Creekside Hotel. “We’re industry. Meanwhile, keynote speaker expecting around 500 delegates. We Dr Ghanem Al Hajri, Director General, have a packed programme that will Sharjah Airport Authority, will examine be filled with stimulating discus- growth factors and how airports in sions. Ample networking time has the UAE are responding to increasing also been set aside,” said Sime. demand. Other sessions include ‘About Africa: Enthusiasm for the event has been driven focus on business in North & South by the rapid growth of travel retail in the Africa’; ‘Excellence in the air’; ‘Brand region. Sime explained that travel retail news: innovation in duty free & travel sales in the Middle East reached nearly retail’; and ‘East meets West’: a focus on US$3.3 billion in 2011, which represents China, India and the Chinese and Indian 7% of the global market and is a +14% travellers in the Middle East’. In addition, increase on the previous year. “We are at the Stephan Pichler, CEO, Jazeera Airways, epicentre of the world. The Middle East is a will open the second day with his insight dynamic growth region,” he commented. into business models to enhance revenues The conference will analyse the reasons in the airline sector in ‘Building the brand behind this success, the current expan- in the Middle East’. sion of air transport infrastructure and Sime urged delegates to sign-up now for the future potential of a region that acts the MEDFA Conference. “Registration is as a hub for the world’s travellers. up by 15%. Now is the time to register,” Big hitters in the region, including Glen he said. www.tfwa.com NEWS TFWA WORLD EXHIBITION THURSDAY 25 OCTOBER 2012 Best Airport Retailer of the Year – Dubai Duty Free Front row: Carmel Horan; Breeda McLoughlin; Colm McLoughlin, Executive Vice Chairman; and Saba Tahir, VP Purchasing. Back row: Roshana Dev, Senior Category Buyer; Sharon Beecham, Manager – Purchasing and Vendor Support; Sinead El Sibai, Vice President Marketing; and Ajay Bhatia, Senior Category Buyer. Erik Juul-Mortensen, TFWA President, and Laurie Karson, Executive Director, FDFA. FROntier DUty Free ASSOCiatiON 2012 FRONTIER AwaRDS WINNERS BEST AIRPORT OperatOR OF THE YEAR ADAC Laurie Karson, Executive Director of the Canadian Airport and U.S. Land Border BEST SUPPLIER OF THE YEAR Frontier Duty Free Association (FDFA), Duty Free Shops. There are also trade JTI yesterday presented TFWA President Erik supplier members. Juul-Mortensen with a special framed Karson commented: “We consider TFWA BEST PARTNERSHIP INitiative OF THE YEAR picture in recognition of his ongoing to be the parent of the travel retail world, Bacardi Global Travel Retail & Virgin Atlantic – Spirit in the Sky support for FDFA. and the association is an invaluable SPECIALITY CONCEPT OF THE YEAR FDFA is the industry association repre- source of information and support. We Korean Air – A380 Duty Free Showcase senting the interests of Canada’s duty free hold our annual convention each Novem- shops. Active membership includes 28 ber and Erik is always kind enough to join BEST MARKETING CampaigN OF THE YEAR BY A Retailer Canadian Land Border Duty Free Shops, us every year. Today, we wanted to express World Duty Free Group – Whiskyfest’11 and Associate Members consisting of our gratitude for his continued support.” BEST MARKETING CampaigN OF THE YEAR BY A SUPPLIER Kraft Foods World Travel Retail – Toblerone Travels the World BEST INFLIGHT Retailer OF THE YEAR Cathay Pacific Airways & ISG (HK) Star PRODUct OF THE YEAR Whyte & Mackay – Mackinlay’s Shackleton Rare Old Highland Malt BEST AIRPORT Retailer OF THE YEAR Dubai Duty Free BEST LAND-BASED BORDER/DOWNTOWN Retailer OF THE YEAR London Supply Group Brand new category: LIFETIME ACHIEVEMENT Award Dan Cappell Buyers’ FORUM AwaRDS OF THE YEAR Gold awarded to: Agio Cigars – Balmoral Dominican Selection Collection Silver awarded to: Kraft Foods World Travel Retail – Oreo Tin Bronze awarded to: Travalo – Travalo Excel AFTER PARTY Rémy Cointreau Global Travel Retail yesterday hosted an after-hours drinks reception at its booth (Marine Village Foyer 1A).