For New Arrivals in Ludvika and Smedjebacken As a New Arrival in a Country and a Community, There Is Much That Is Different to What You Are Used To
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For new arrivals in Ludvika and Smedjebacken As a new arrival in a country and a community, there is much that is different to what you are used to. We understand that you have many questions about how things work here. That is why we have tried to gather information which we believe can be of help when you are new in Sweden. In this folder there are short texts about different areas that are important to know about. If you want more detailed information about any of the subjects there are several websites that have information about Swedish society in different languages. You can start by visiting www.informationsverige.se List of fact sheets you will find in this welcome folder • to-do list • Migrationsverket (Swedish Migration Agency) • Skatteverket (Swedish Tax Agency) • Försäkringskassan (Social Insurance Agency) • work • housing • finance • health/medical care • learning Swedish/education • in emergency situations • public transport • social services (socialtjänsten) (the role of the social services, economic support, violence in close relationships) • school and child care • for parents (open pre-school, pre-school/school) (öppna förskolan, förskola/skola) • for young people (youth guidance centre, BRIS, youth recreation centres, Convention on the Rights of the Child, areas of concern) • municipal immigration service (invandrarservice) • library • culture and leisure. To-do list for your initial time in Sweden When you are new in Sweden and have got your residence permit, there are many practical things to consider. We have written a remember-to-do list to make it easier for you. What you need to do is: • notify Skatteverket to register yourself in the population register at your new address in the municipality and get the last 4 digits in your Swedish personal identity number • apply for an ID card • get a bank account • get home insurance with an insurance company. You may also need to: • sign in at Arbetsförmedlingen for the introduction programme (etablering) if you are between 20 and 65 years old, or if you are between 18 and 19 years old and have no parents in Sweden • apply for housing allowance at Försäkringskassan • apply for parental benefit with Försäkringskassan if you are home with your child instead of working, studying or seeking work • register with SFI, Swedish for Immigrants, and civic orientation (samhällsorientering) • get on the housing queue with the local housing companies • get your child onto the queue for pre-school (förskola)/leisure-time centre (fritidshem). You do not need to: • apply for child benefit if you have children under 16 years old. The first child benefit payment comes automatically after you and your child have received a residence permit, have been registered and Försäkringskassan have investigated if you have the right to child benefit. • apply for study grants for children studying at upper secondary school (gymnasium) or extended child benefit for children 16 years old or older who are still in compulsory school (grundskola). Migrationsverket (Swedish Migration Agency) In Sweden, Migrationsverket is the authority that considers applications from people who want to live in Sweden, need a visa or residence permit to visit the country, seek protection from persecution or get Swedish citizenship. The forms are in Swedish only. To get help with filling in forms you can book an appointment at Migrationverket’s office in Borlänge. You can book an appointment on the websitemigrationsverket. se More information Tel: 077-123 52 35 (service in Swedish and English) Monday to Friday: 08.00-16.00 Website: www.migrationsverket.se Skatteverket (Swedish Tax Agency) Skatteverket is responsible for taxation, property taxation, civil registration and registration of estate inventories. Skatteverket issues ID cards for persons registered to live in Sweden and monitors debts owed to the State. Civil registration As soon as you receive your residence permit you must contact Skatteverket to register in the population register. You register by a personal visit to one of Skatteverket’s service offices. All of your family who are moving to Sweden must go with you to the service office, including children. If you live in Ludvika and Smedjebacken the nearest service office is in Ludvika. When you visit Skatteverket’s service office you must bring: • passport • Swedish residence permit card • any documents such as marriage certificate, birth certificate, etc., from your home country. ID Card You need a Swedish identity document to prove who you are. This may be needed in many different situations, such as at a bank or when visiting a hospital or a healthcare centre. You must personally visit a Skatteverket service office to be able to apply for an ID card. You can also have the photograph needed for the ID card taken there. To be able to apply for an ID card you must: • be registered in the Swedish population register • be at least 13 years old • be able to show proof that you have paid the application fee for the ID card • be able to show who you are (prove your identity) • if you are under 18 years old, you must have consent from your guardian. Skatteverket’s service office in Ludvika and Smedjebacken does not issue identification/ID cards. To obtain an identification/ID card, the nearest Skatteverket service office is in Borlänge. More information Skatteverket, Servicekontor Ludvika Address: Storgatan 16, Ludvika Tel: 077 -156 75 67 Skatteverket, Servicekontor Borlänge Address: Stationsgatan 2, Borlänge Tel: 077 -156 75 67 Read more at: www.skatteverket.se Information in other languages: www.skatteverket.se/otherlanguages Försäkringskassan (Social Insurance Agency) Försäkringskassan is an authority that pays out money to families with children, the sick and people with disabilities. The money is called compensation. Försäkringskassan’s task is to decide on and pay out a large part of the benefits included in social security. At Försäkringskassan you can get help with applying for housing allowance, pregnancy and parental benefits and sickness benefit, among other things. Swedish social insurance covers virtually everyone who lives or works in Sweden. You have the right to certain allowances by living in Sweden. Other allowances require you to work in Sweden. On Försäkringskassan’s website you can find information in different languages that is designed for you as a new arrival. Information is available in Swedish, English, Finnish, Arabic, Dari, Tigrinya and Somali. You can book an appointment in your language at www.forsakringskassan.se More information Försäkringskassan Address: Storgatan 16 A, Ludvika More information is available at: www.forsakringskassan.se/privatpers/flytta-till-arbeta-studera-eller-nyanland-i-sverige Work Arbetsförmedlingen (Public Employment Service) Arbetsförmedlingen is Sweden’s largest employment service. Arbetsförmedlingen’s most important task is bringing together employers and job seekers. Arbetsförmedlingen can be found across the whole country and all services are free of charge. Arbetsförmedlingen is the authority responsible for the introduction of new arrivals in the labour market. To get in contact with Arbetsförmedlingen, you can phone, email or chat. The people answering speak Swedish and English. You can also book a meeting using an interpreter in your language via Arbetsförmedlingen’s customer service. If you are included in the introduction programme, Arbetsförmedlingen has services in Arabic, Persian, Somali, Tigrinya and Russian over the phone. More information is available at www.arbetsformedlingen.se Start a business If you want to start a business you can contact AB Samarkand2015 in Ludvika. You can also contact Nyföretagarcentrum (Enterprise Agency) which has business start-up courses in different languages. More information Arbetsförmedlingen Address: Storgatan 16, Ludvika Tel: 077 -160 00 00 Website: www.arbetsformedlingen.se AB Samarkand2015 Address: Fredsgatan 27, Ludvika Tel: 0240-860 40 Website: www.samarkand2015.com Nyföretagarcentrum Ludvika-Smedjebacken Address: Carlavägen 21, Ludvika Tel: 0240-144 60 Email: [email protected] Website: www.nyforetagarcentrum.se/ludvika Facebook: www.facebook.com/nyaentreprenorerludvika Housing In Ludvika and Smedjebacken there are two large housing companies (bostadsbolag) that rent out accommodation, Ludvikahem in Ludvika and Bärkehus in Smedjebacken. You can also contact smaller, private housing companies. To purchase a house or flat you can contact an estate agent. Important to keep in mind Some housing companies, such as Ludvikahem, use a queue system where you collect points. The longer you have been in the queue, the more points you have and the greater the chances that you will get an apartment. Other housing companies do not have queue systems, instead you register an expression of interest if there is a vacant apartment that interests you. Contact the relevant housing company or go to the website to see what conditions apply. Remember that it can take several years before you have enough points to be offered a rented apartment. More information Ludvikahem Tel: 0240-869 00 Email: [email protected] Website: www.ludvikahem.se Bärkehus Tel: 0240 -66 88 00 Email: [email protected] Website: www.barkehus.se Kopparleden Tel: 08-120,322 15 Email: [email protected] Website: www.kopparleden.se Farstukvisten Tel: 0240-185 00 Email: [email protected] Website: www.farstukvisten.se Sunnanbo kb Tel: 070 -318 58 06 Email: www.sunnanbo.se/kontakt.html Website: www.sunnanbo.se More information about different landlords in Ludvika: www.hyrabostad.se/ludvika More information about different landlords in Smedjebacken: www.hyrabostad.se/smedjebacken Properties for sale: hemnet.se Finance Get a bank account In order to receive payments such as wages, allowances and benefits from Försäkringskassan, loans from CSN (Board of Student Finance), etc., you need to get a bank account. You can choose a bank yourself. Swedbank, Nordea, Handelsbanken and Länsförsäkringar have offices in Ludvika. Norrbärke Sparbank has an office in Smedjebacken. To open a bank account you must first have a Swedish ID card that you take to the bank when you want to open an account.