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Stakeholder Engagement Strategy 2020-2023

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Stakeholder Engagement Strategy 2020-2023 Listening, Learning and Changing Together: Our Stakeholder Engagement Strategy 2020-2023 Interim strategy May 2020 Information sheet Information box For further advice contact: Stakeholder Engagement Date of publication: May 2020 Planned review date: October 2023 Version control Document Author Date of Revisions version issue 3.1 Stakeholder Engagement May 2020 Reviewed to reflect the and Communications pandemic situation working group Equality impact assessment A business rationale assessment has been carried out and this policy contributes to Estyn’s strategic objectives and delivery principles. An equality impact assessment has been carried out and this policy is not deemed to adversely impact on any people on the grounds of age, disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Every possible care has been taken to ensure that the information in this document is accurate at the time of going to press. Any enquiries or comments regarding this document/publication should be addressed to: Publication Section Estyn Anchor Court Keen Road Cardiff CF24 5JW or by email to [email protected] This and other Estyn publications are available on our website: www.estyn.gov.wales © Crown Copyright 2020: This report may be re-used free of charge in any format or medium provided that it is re-used accurately and not used in a misleading context. The material must be acknowledged as Crown copyright and the title of the document/publication specified. Contents Page Foreword 1 Introduction 2 Our strategic overview 2 Our plan of action 6 Our channels 7 Monitoring and evaluation 8 Annex 1: External stakeholder analysis Annex 2: Stakeholder groups Annex 3: Forum location, frequency and membership Stakeholder Engagement Strategy 2020-2022 Foreword We started writing this at a time when the world was a very different place. Since then we have seen staff in education and training in Wales making remarkable and courageous efforts to adapt to a new way of working in support of efforts to minimise the impact of Covid-19. At Estyn, we too have responded to the situation, suspending inspections and other visits and diverting our resources to work collaboratively with Welsh Government, regional consortia and local authorities and other stakeholders to identify and develop the guidance, tools and support needed to help learning continue. We are contributing to almost all aspects of a national plan to support wellbeing and ensure pupils can continue learning while they are not able to attend their usual school, PRU, college or other education and training provider. We are leading on two areas: In partnership with others, we’re supporting ways to use technology so that school and PRU business can continue, such as working from home, and good governance. We’re focusing on inclusion to help ensure that no learner is excluded from learning by the way this plan is designed or delivered. Other areas that we will be supporting are safeguarding, guidance for teachers and head teachers, guidance for parents, support for Welsh medium schools whose pupils live in English speaking homes, preparing for the new curriculum, health and wellbeing and evaluating the impact of the plan. Our staff will play a role in project management, research, drafting guidance and developing a joint communications strategy. Throughout this period, we are still listening to and learning from our stakeholders but making sure that that our communications with you only focus on the most important messages at this time. We are publishing this strategy as an interim approach which reflects our position as best we can during this uncertain period. I wish the best for all staff working in education and training, parents and carers and learners and thank them for their continued efforts. Meilyr Rowlands, HMCI, May 2020 1 Stakeholder Engagement Strategy 2020-2022 Introduction It is likely that education will change permanently and profoundly over the next 12 months. The way that we engage with our stakeholders also keeps evolving and our strategy needs to be flexible and adapt to the needs of the education system in Wales. As our work also changes over the next few years and we will continue to work with our stakeholders to shape our plans. We will consult widely, using different methods of communication to reach new and different groups of stakeholders and use their views to help plan our activities and improve our work. Throughout, we will continue to ensure that learners are at the heart of inspection and our work reflects the expectations of our stakeholders. It is a high priority for us that our stakeholders have confidence and trust in our work. Building this confidence and trust relies on a clear strategic vision from us about how our work helps to improve education and training in Wales. While we work in partnership with others, we will always maintain our independent voice. This stakeholder engagement strategy is designed to help us maintain our relationship with our stakeholders and to listen to their ideas so that we can use feedback and information to improve the way we communicate and deliver our strategic objectives. We will set out in this strategy how we listen to, involve and inform our stakeholders to support our work. Our strategic overview Our communication and engagement activities are aligned with our strategic objectives and delivery principles. Our vision is to improve the quality of education and training, and outcomes for all learners in Wales. Making it happen Our mission is to support education and training providers to develop a self-improving and learning culture through our advice, inspection and capacity building. Our strategic objectives are to: Provide public accountability to service users on the quality and standards of education and training in Wales Inform the development of national policy by the Welsh Government Build capacity for improvement of the education and training system in Wales 2 Stakeholder Engagement Strategy 2020-2022 Our delivery principle is: Delivery of our work: Building a better organisation - living our values Our values are to: Place learners at the heart of our work Listen, learn and work with others Act openly, fairly and with integrity Show effective leadership and teamwork Promote health, wellbeing and equality in all we do Value and respect people and their work Encourage responsibility, initiative and innovation Through listening to and learning from our stakeholders we shape how and what we do to deliver each of our strategic objectives. We will: Listen to stakeholders: make best use of their time by seeking their views, engaging them in decisions and sharing information, encourage feedback through compliments and concerns to help inform our decision-making processes and help us build better relationships Involve stakeholders: involve providers in planning their inspection, involve stakeholders directly in our inspections, work together on shared projects and encourage conversation through different communication channels Inform stakeholders: provide stakeholders with clear, coherent and consistent messages; keep them up to date with developments in inspection, the latest effective practice, recommendations from our thematic and inspection work Strategic objective 1: Providing public accountability It’s important that our work is trusted and transparent. That’s why we use a wide range of communication channels to involve stakeholders in our work. These are the key areas of our work through which we provide public accountability. Listen Feedback channels – inspection questionnaires, local government education services pre-inspection surveys, meetings with parents, governors and staff. Involve Consultation – to share proposals and invite stakeholders to shape the future of our work. Forums and reference groups – both sector specific and project-based groups to involve education professions and inform what we do 3 Stakeholder Engagement Strategy 2020-2022 Inform Inspection findings – individual reports on our website; our searchable data website; social media and email inspection reports to local politicians and the Welsh Government. The Chief Inspector’s Annual Report on education and training – wide dissemination amongst all key stakeholders, both online and offline, through the media and though stakeholder presentations. National thematic reviews – reports on our website; resources (film and presentations); the media; blogs. Effective practice – online case studies and film; advice and guidance to providers during inspection. Corporate publications – our Annual Plan and Annual Report and Accounts together outline our direction and highlight our performance. Strategic objective 2: Informing the development of national policy The Minister for Education asks us for advice and guidance about specific areas of education and training, through an annual remit letter. This work helps the Welsh Government to develop and review national education policy. Listen Engaging more effectively with parents on a longer term basis, away from the direct scrutiny of a core inspection will give us a clearer picture of pupils’ experiences of education from their parents’ perspective. Setting up a Parent Panel will enable us to gather views and ideas that will influence our decisions and help us shape the way forward. Involve Our support to develop and embed a new curriculum for Wales continues through: Engagement visits to maintained school. It is
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