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VOLUME 23 | 5 MAY 2015 FACILITIES MANAGEMENT JOURNAL WHO ARE RICS' TEN FACES IN FACILITIES MANAGEMENT? Pest Control – How can you prevent pest problems? 22 32 40 READY, STEADY VENDING HEALTH AND SHOW... What is the future SAFETY Looking ahead to of the vending industry? The most ridiculous London’s FM show. H&S tales. FMJ.CO.UK EDITORIAL COMMENT this month... comment EDITORIAL SALES During the last few weeks everyone has been Editor [email protected] bombarded by propaganda from across the Charlie Kortens Tel: 01322 662289 [email protected] Sales Manager Mob: 07867 418830 Danny Grange Tel: 01322 476817 [email protected] is the cure all for Britain’s woes, particularly Assistant Editor & Social Mob: 07867 418994 the economy. Media Development ACCOUNTS Sarah O’Beirne Trish Boakes [email protected] A [email protected] Tel: 01322 476815 Consultant GROUP MD When you go to tender everyone submitting a bid has the answer for Cathy Hayward Nigel Copp you. The sales people (business development if you prefer) have entire [email protected] [email protected] With the Facilities Show coming up there will be rows upon rows of Mob: 07971 400332 Tel: 01322 662289 stands set up to sell you a product or service. So what do you need to PRODUCTION do to choose the right option for you? General Manager & Designer people notice, but that doesn’t mean that it is always the most Warren Knight important thing. [email protected] FMs will obviously have a budget that they work to but what are the Speak to FMs, service providers and other people from the industry PUBLISHER kpm media Unit 5, Gateway 20/25 Trading Estate, advocate every method of tendering from silent auctions to face to London Road, Swanley, Kent BR8 8GA face presentations. Tel: 01322 662289 But when the Show rolls around, the election will only be a month over. With all the service providers out in force maybe it would be a kpm media adopts a sustainable policy good time for FMs to line seven of them up inside the ExCel, stand them of using paper from managed forests. behind a podium and grill them for an hour on their economic policy Printed in the UK by Wyndeham Grange and plans for the future. Just a thought. www.wyndeham.co.uk !#$%&!'* the top ten faces of the FM industry. There will be advice on how to © Copyright 2015 kpm media handle pest prevention, forecasts on the future of vending and a few of The publisher does not necessarily agree with the views and opinions expressed the most ridiculous health and safety stories you will ever hear. by contributors. No material may be reproduced in part or whole without written permission from the editor. Editorial contributions are accepted on an all-rights As always, we’d welcome your feedback about any aspect of basis only. Letters to the editor may be published in their entirety or in edited the magazine, together with your insight into what’s happening form and remain the property of kpm media. While due care is taken to ensure the in the FM sector. accuracy of information contained in this magazine, the publishers cannot be held responsible for any errors in editorial articles or advertisements. Subscriptions are available to non-qualifying and overseas readers at £120 p.a. (UK), £160 p.a. [email protected] (EU countries) and £240 p.a. (overseas-other). From Single to Multi-user Visit FSI at The Facilities Show 16-18 June, London ExCel CAFM solutions to suit you Stand Q1275 Enable your workforce, whatever the size, with our always connected solutions Concept Evolution CAFM & FSI GO Workforce Mobility from FSI Let us help change your world. +44 (0)1708 251900 [email protected] www.fsifm.com MAY 2015 3 Register at facilitiesshow.com /2015 Delivering knowledge, innovation and solutions at the UK’s largest FM event 16-18 June 2015, ExCeL London In association with Partners Show partner Inspiring excellence in FM Facilities Show 2015 is dedicated to bringing you together with suppliers and specialists to share knowledge, debate current issues and source best fi t solutions and products for your organisation’s needs. Offi cial magazine As the remit of FM is ever expanding to include energy management, fi re prevention, security and health and partner safety, Facilities Show and the neighbouring events in Protection & Management 2015 will bring you solutions and innovations across this broad and diverse profession. Join the community @Facilities_Show #FACSHOW Organised by HVAC Lighting & Buildings Interiors Information Safety Security Recycling & Waste Energy Electrical Management Networks Management Management FMJ.CO.UK Follow us on Facebook and Twitter @FMJtoday CONTENTS THIS MONTH... FEATURES what old favourites are returning for 2015. COVER FEATURE – RICS’ FACES OF FM The Royal Institute of Chartered Surveyors 28 exclusively reveals its picks for the ten most inspirational faces in the facilities management industry. 40 VENDING With the modern obsessions with the green PEST CONTROL 32 agenda, healthy eating and wellbeing, FMJ The subject of pest control is not one that 0 36 #$'(00 how vending machines are changing to meet the publically, so rather than discuss what you do to latest demands from customers. clear out existing problems, FMJ looks at what you can do to prevent the issue ever arising in the 22 32 FM CLINIC HEALTH AND SAFETY We ask our panel of industry experts what Health and Safety has become almost a 18 is already being done, and what more can 40 byword for bizarre and inexplicable rules. be added, to make facilities management a career of With this in mind FMJ brings you the most ridiculous choice for young people today? rules and stories we could lay our hands on from the world of Health and Safety. FACILITIES SHOW PREVIEW Looking ahead to this June’s London based 22 Facilities Show, FMJ talks to organisers UBM People: Find out who’s moving where in the 58 facilities management profession. REGULARS Career Ladder: Jessica Strawbridge director 59 of professional services at Incentive FM talks about her journey from her childhood Down Under to the facilities management industry in the UK. FMJ NEWS THE BUSINESS OF FM This month’s summary of everything that A round up of the latest business wins, 06 has hit the headlines in the FM sector. 12 partnerships and acquisitions in the world of facilities management. DOWNLOAD THE EYEi APP GLOBAL NEWS News, updates and announcements from the COMMENT AND SCAN THE PAGES 08 FM world beyond the UK. Paul Bates, technical manager, Integrations TO ENHANCE YOUR 14 Solution Centre at Schneider Electric asks MAGAZINE EXPERIENCE. PROPERTY FM whether you are leaving your building management All the latest news from the world of property system open to attack? 10 over the last month. FAST FACTS Next Month 2014 continued to see an increased use of FMJ.CO.UK 16 technology within the security sector with In addition to the usual news, updates and higher levels of integration between all sectors of the comment the June edition of FMJ will bring security trade, John Roddy, CEO of The Shield Group you a review of the 2015 Facilities Show from examines these trends more closely. the ExCeL in London. We have features around To register for your free copy of FMJ visit fmj.co.uk ! $ MONTH IN FM New product and service launches and 44 company news from the FM industry. your washroom. Finally we bring you news from Sugarich’s fascinating food recycling plant near FIRST PERSON Northampton. So if you have any thoughts or Report: A summary of what went on at this month’s Future Talent Conference at the 57 [email protected] Royal Opera House. MAY 2015 5 INDUSTRY INSIGHT FMJ.CO.UK INDUSTRY EXPERT COLUMN IN MY VIEW SODEXO LAUNCHES TC FACILITIES MANAGEMENT UNVEILS NEW BRAND IDENTITY Following the company’s acquisitions of Equinox Security in 2013 and the CORPORATE CMS Group in 2014, the new brand sees all divisions adopting the TC name. TC Cleaning services, TC Security Services RESPONSIBILITY and TC Specialist Services will sit alongside TC Facilities Management. This will enable TC Facilities David Ward, managing director of Ward Security Management to respond to customers looking for either a single or multi- WILL POST-ELECTION REPORT service offering. AUSTERITY EFFECT DELIVERING BETTER VALUE FOR odexo has released its 2015 Corporate MONEY FOR PPP CONTRACTS SECURITY AT YOUR SITE? SResponsibility (CR) Report, to coincide Continued use of spreadsheets as a with Business in the Community’s Responsible Election fever is all around us and the result tool to manage service delivery and Business Week. monitor performance is limiting the of the General Election is of interest as it will The Report tracks Sodexo’s progress against a achievement of value for both service impact on the facilities management and series of measures relating to environment, local providers and the public sector. That is security industries as much as it impacts on communities, nutrition, health and wellbeing and the the message from the latest white paper other industries. workplace. The Report shows that Sodexo has made from PPP operational performance Regardless of the outcome, unless one particularly good management and integrated payment of the more radical parties wins in a shock progress in the mechanism software provider, Service result, we can certainly expect to see a area of sustainable, Works Group (SWG). continuation of the austerity programme. This responsible The white paper, ‘Delivering Better will hit the public sector hard and that will sourcing.