Cincinnati | 2017 1 Sponsors
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s CINCINNATI | 2017 1 SPONSORS Thank you to all of our sponsors! s 2 SERVICE CLUB LEADERS CONFERENCE WELCOME Welcome to the 58th Annual Service Club Leaders Conference: Staying Relevant Through Innovation and Change It is always great to come together for a time of retreat and knowledge exchange with the leaders of the service club organizations. Collectively, our group reflects a rich history of bringing individuals together to serve in their communities, enrich the lives of people at their point of need, and deliver significant projects and programs at the local and international level. While we are all proud of our past, we know we stand at a point in time where we must aggressively seek to stay relevant through innovation and change. In a world of swift technological advancements, societal changes, workplace evolution, disruptions, and pop-up nonprofits, organizations like ours need to continue to demonstrate our value and strength. How do we remain vibrant and attractive to new generations? How do we ensure we continue to serve, deliver strong networks of like-minded individuals and bring about social change? Those are questions we plan to address during the 2017 SCLC. We are excited about this program, which has been designed to help us stay relevant through innovation and change. We thank all of our speakers for generously sharing their time, talents and insights with our group. We also thank the city of Cincinnati for their dedication to providing SCLC a wonderful backdrop for our event and enriching experiences for our participants. In return, you will want to consider Cincinnati as a venue for one of your future conventions. We couldn’t deliver this event without our special host hotel, The Westin Cincinnati. They along with all our sponsors bring you Staying Relevant Through Innovation and Change. Please be sure to greet every one of them over the next few days. Thanks for coming. In service, Elizabeth M. Lucas Allison Summers Executive Director & CEO Executive Director Soroptimist International of the Americas, Inc. Zonta International & Zonta International Foundation Dawn Marie Lemonds Sonja Hönig Schough President President Soroptimist International of the Americas, Inc. Zonta International & Zonta International Foundation Did you know the Service Club Leader Conference held its first meeting in 1961, the same year that the first man ventured into space? Visit www.sclconference.org to see the rich legacy of the hosting organizations and locations as well as the guiding policies, principles and philosophies that SCLC members abide by. s CINCINNATI | 2017 3 WELCOME Dear Friends, On behalf of the Queen City, I am excited to welcome you to the 2017 Service Club Leaders Conference held here this November. Cincinnati is a city that is dedicated to serving others—a city that embraces a call for help and comes together across bridges, regions and backgrounds to create a community we are proud to call home. While you are here, Cincinnati is your home, and we cannot wait to share the city’s contagious energy with you. Your conference really connects with me on a personal level. My father has been involved with service organizations since I was young, and raised me with a strong focus on community service. Now, with my own career dedicated to public service, I understand more than ever just how important it is for communities to be engaged with service organizations like those that you represent. As a region, we have come a long way, and the people and organizations who call Cincinnati home have a spirit of community pride and engagement that has never been stronger. During your visit, I encourage you to take advantage of the top-ranked restaurants and breweries, the world-class entertainment and attractions and the unique neighborhoods and districts that make up Cincinnati’s downtown area. As a city that values visionary leaders, empowering conversations and well-deserved celebrations, I am sure that Cincinnati will be the perfect backdrop for a truly unforgettable conference. We look forward to welcoming you to the Queen City! Sincerely, John Cranley Mayor of Cincinnati Dear Service Club Leaders Conference Attendees: Welcome to Cincinnati! We are honored to host you, the exemplary organizations dedicated to service for others, for your 2017 Conference. Like no other time in its history, Cincinnati USA is in the midst of an economic and cultural renaissance that has redefined how our region is perceived throughout the United States and across the globe. Every organization, convention and event we serve is empowered to meet and exceed their objectives because we facilitate a setting where that – and more – is possible. Cincinnati is in the midst of an exciting urban renaissance, with a vibrant downtown, award-winning restaurants and high-quality entertainment and attractions. Our city is home to worldwide business and industry leaders, sought-after international events, renowned arts and culture and a global worldview and influence that impacts every neighborhood and business. The Cincinnati region is fueled by dreamers, doers, innovators and makers. Home to nine Fortune 500 companies and 14 Fortune 1000 companies headquartered in the area, Cincinnati is a world-class destination with infrastructure, events, venues and experienced professionals to match. Additionally, we are actively preparing for the future through our Cincinnati USA Institute for Hospitality Leadership, an initiative to increase skilled and diverse talent in the hospitality sector in the Cincinnati region. Throughout your stay, you will enjoy big city experiences paired with Midwestern charm. We invite you to harness the contagious energy and excitement pulsing through our city, and learn all there is to love about Cincinnati. Our region’s warmth, hospitality and passion come together to create a truly original destination that you’re sure to enjoy. Again, welcome to the Queen City, and we wish you all the best during your conference. Sincerely, Dan Lincoln President and CEO Cincinnati USA Convention & Visitors Bureau CincyUSA.com s 4 SERVICE CLUB LEADERS CONFERENCE SCHEDULE OF EVENTS We thank The Westin Cincinnati for being the host hotel for our event. All sessions and the business meeting will take place at The Westin. 9:00 am Opening Keynote Session: > Thursday, November 16, 2017 Yara Sawalha, Disruptive Innovation Leader from Next Gen Services, Procter 11:00 am - 5:00 pm Registration & Gamble Registration Foyer, Third Level Procter & Gamble is 179 years old and still today, innovation 12:00 pm Steering Committee Meeting is at the heart of P&G’s business. In this session, we will share Garfield Room, Third Level the journey and lessons learned from Next Generation Services 3:00 pm Staff Leaders Meeting (NGS). NGS is a start-up like innovation team on the edge of Procter and Gamble’s Shared Services organization. NGS is an Garfield Room, Third Level agile, disruptive innovation team delivering exponential results 6:15 pm Meet in Westin Lobby at exponential speed. The journey was not always easy but they Three block walk* (wear badge) have built a successful innovation operating model based on a blend of cultural elements and key methodologies such as 6:30 pm - 8:30 pm Welcome Reception/ lean startup, agile/scrum, and design thinking. We are looking Progressive Dinner forward to sharing this with you. P&G is the world’s largest Duke Energy Convention Center consumer goods company. Headquartered in Cincinnati, P&G (business casual) serves nearly 5 billion people around the world with its brands. The Company has one of the strongest portfolios of trusted, Sponsored by Duke Energy Convention Center, Spectra by quality, leadership brands, including Always®, Charmin®, Comcast Spectacor, and Prestige AV & Creative Services Crest®, Gillette®, Head & Shoulders® and Pampers®. Welcome to the Queen City! Join the team at the Duke Energy Convention Center for an evening filled with award- winning culinary creations, fine spirits, music and enriching, 10:15 am Mid-morning Break locally produced art! The Duke Energy Convention Center has Sponsored by Skystone Partners partnered with local non-profit, ArtWorks, to create a public Skystone Partners serve as your expert source for fundraising art tour right inside the Convention Center for all attendees to and development studies and counsel on capital campaigns; enjoy. We’ll progress to different venues while we eat, drink and major, planned and annual giving programs; and beyond. experience all the Center has to offer. 9:00 pm - 11:00 pm Hospitality Suite 10:30 am The Economics of Joining Riverfront Suite Daniel T. Hall, Ph.D. Chair and Associate Professor of Economics, High Point Sponsored by Louisville Convention & Visitors Bureau University All participants are invited to unwind and continue to engage in conversation, as well as reconnect with the Louisville CVB, our The business of attracting and engaging potential members hosts from the 2016 SCLC. today requires a new conversation - are you ready for it? Bundling membership attributes in a coherent way that complements the way people are living will lead to more > Friday, November 17, 2017 individuals deciding that joining (and staying) is worth it! When a member is asked why they joined they often say it is 7:30 am - 8:50 am Breakfast, Welcome & because they were asked, but research demonstrates there is Introductions much more to decision making behind that response. In the Fountain Room, Second Level ask, we typically highlight service and fellowship as the primary and secondary attributes of the membership offer, but these Sponsored by Hyatt Hotels & Resorts attributes can be purchased separately and cheaper (in time Hosted by our friends from the Hyatt and their portfolio of more and money) elsewhere. The other attributes often noted are than 730 properties in 56 countries, be sure to start the meeting leadership opportunities, professional skills development, here with your SCLC friends where introductions of attendees networking opportunities, and community influence and yet will take place overlooking the famous city fountain.