Indonesia 2020 OSAC Crime & Safety Report: Surabaya
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Indonesia 2020 OSAC Crime & Safety Report: Surabaya This is an annual report produced in conjunction with the Regional Security Office at the U.S. Consulate General in Surabaya. OSAC encourages travelers to use this report to gain baseline knowledge of security conditions in Bali, East Java, Sulawesi, West Timor, Nusa Tenggara Barat and Nusa Tenggara Timur, and the Malukus. For more in-depth information, review OSAC’s Indonesia country Page for original OSAC reporting, consular messages, and contact information, some of which may be available only to private- sector representatives with an OSAC password. Travel Advisory The current U.S. Department of State Travel Advisory at the date of this report’s publication assesses Indonesia to exercise increased caution in Indonesia due to terrorism, civil unrest and natural disasters. Reconsider travel to Central Sulawesi and Papua due to civil unrest. Review OSAC’s report, Understanding the Consular Travel Advisory System. Overall Crime and Safety Situation The U.S. Department of State has assessed Surabaya as being a HIGH threat location for crime directed at or affecting official U.S. government interests. U.S. Consulate General Surabaya serves a Consular District consisting of 12 provinces: East Java; Bali; West and East Nusa Tenggara; North Maluku and Maluku; and North, Central, West, South, and Southeast Sulawesi, which together with Gorontalo make up the island of Sulawesi. The total population of the district is approximately 75 million, out of a nationwide population of over 260 million. Surabaya, the capital of East Java and a major industrial and port city with a population of approximately three million, is the second largest city in Indonesia. Including the neighboring cities and regencies of Gresik, Sidoarjo, Mojokerto, and Pasuruan, Surabaya’s extended metropolitan area has a population of over ten million. Bali, an island province located just east of Java with a population of over four million, is the main destination for U.S. visitors to Indonesia, with over 277,000 arriving in 2019. Consulate Surabaya estimates over 15,000 U.S. citizen residents and visitors may be present in the consular district at any one time. Crime Threats Crime threats and patterns vary across the consular district, which includes both crowded urban environments and remote, sparsely populated areas. Although serious crime incidents have occurred, violent crimes involving U.S. citizens are relatively uncommon. In many cases, travelers can mitigate the crime threat by good personal security and situational awareness practices. Motorcycle and moped thefts are among the most commonly reported crimes in Surabaya. Strong-arm robbery and muggings, of foreign nationals, though rare, have occurred in Surabaya. Drive-by purse snatchings, usually perpetrated by two males on a motorbike, have been reported in Surabaya and Bali. In Lombok, foreign visitors including U.S. citizens have been the victims of armed robbery in rural areas. 1 Indonesia 2020 OSAC Crime & Safety Report: Surabaya Foreign visitors have been the victims of aggravated assaults. Many criminal incidents reported to the consulate involve nightclubs in Kuta, Legian, and Seminyak in Bali. Disputes at nightclubs have escalated to physical assaults, sometimes resulting in serious injury. Patrons leaving nightclubs have been the victims of opportunistic violent crimes including sexual assault. Visitors should practice good personal security, travel with friends if possible, and avoid situations where they are vulnerable to criminal exploitation or victimization. Foreign visitors have been the victims of serious sexual assaults in Indonesia, including in Bali. Victims should seek immediate medical assistance. Female U.S. citizens have reported sexual assaults in the form of groping attacks by strangers from locations across Indonesia, including East Java Province. Many of these incidents occurred along roads, with perpetrators on foot or on motorbikes, and a few of the attacks have resulted in injuries. Foreign visitors, especially females, should exercise caution when running or jogging in public or along roads, and carefully evaluate the safety and security of the surrounding environment. The same applies to staying at smaller hotels and/or villas that have limited or no physical security or security systems. In early 2020, a foreign tourist reported a sexual assault by an unknown male that climbed through the window of a second-floor room at the villa complex located in a popular tourist town in Bali. Review the State Department’s webpage on security for female travelers. Pickpocketing and other opportunistic thefts commonly occur in crowded areas, including buses and train stations, markets, busy sidewalks, and pedestrian bridges. Many opportunistic thefts occur on public transportation, especially buses. Do not leave luggage or personal items unattended in public or while traveling on public transportation. To avoid opportunistic smash and grab thefts, do not leave unattended valuables in parked cars. Crime reports increase before the Muslim fasting month of Ramadan. This is reportedly due, in part, to the pressure of providing gifts for family members and obtaining money for the Idul Fitri holiday, celebrated by most Indonesians. "Drink-spiking” and drink poisoning incidents are a concern, especially in tourist areas. There have been reports of foreign tourists and Indonesians suffering methanol poisoning from adulterated or homemade spirits leading to serious illness and, in some cases, death. Review OSAC’s Report Shaken: The Don’ts of Alcohol Abroad. If you or someone you are traveling with exhibits signs of methanol poisoning, seek immediate medical attention. There have been reports of foreigners targeted by drink-spiking incidents in clubs and nightspots, including with so-called “date rape” drugs, to facilitate crimes including robbery and sexual assault. Credit and debit card fraud is a serious problem in Indonesia. Safeguard credit and debit card numbers. Avoid using credit cards for online transactions at Internet cafes and similar public venues. Monitor your credit card activity and report any unauthorized use to your financial institution immediately. If you use an ATM, choose one located in a secure location (a bank) and check the machine for evidence of tampering. Be cautious when using unfamiliar ATMs, and monitor your account statements closely. Skimming operations by transnational criminal gangs have occurred in locations including Bali and Surabaya. The Regional Security Office recommends limiting credit card use to major hotel chains, high- end restaurants, and well-known businesses. Multiple theft rings that had installed skimmers on ATM machines in tourist-friendly areas such as Bali, in some cases operated by Eastern European nationals, 2 Indonesia 2020 OSAC Crime & Safety Report: Surabaya were also reported to have been broken up by police. Criminals have skimmed and cloned ATM cards, and then used the stolen account information to drain bank accounts. Review OSAC’s reports, The Overseas Traveler’s Guide to ATM Skimmers & Fraud and Taking Credit. Organized crime groups participate in illegal logging and fishing, human trafficking, trafficking and sale of illicit and counterfeit drugs, and other criminal activity. Systemic corruption often impedes effective law enforcement and prosecution of individuals accused of such crimes. If you plan a long-term stay outside a hotel where security is unavailable, employ a guard at your residence if possible. Keep windows and doors locked. Invest in a residential alarm system. Rent houses with window grilles and substantial doors/locks. Train household staff to be aware of security issues. Household staff should not allow anyone in without your permission. Review OSAC’s reports, Hotels: The Inns and Outs and Considerations for Hotel Security Cybersecurity Issues Internet fraud is on the rise as use of the Internet continues to grow. Hoax news stories are an increasing problem throughout Indonesia, the spread of which benefit from the growing popularity and widespread use of social media platforms. In 2018 the President elevated the rank of the Head of National Cyber and Cryptography Agency (BSSN) to Minister-level, though it remains unclear the extent to which BSSN will focus on hoax news, if at all, or only on more traditional cybersecurity issues. Review OSAC’s reports, Cybersecurity Basics, Best Practices for Maximizing Security on Public Wi-Fi, Traveling with Mobile Devices: Trends & Best Practices, and Satellite Phones: Critical or Contraband? Transportation-Safety Situation Road Safety and Road Conditions Road conditions vary from good to dangerously poor. Visitors will find traffic conditions extremely difficult due to massive congestion, undisciplined drivers, and numerous motorcycles and mopeds. Additionally, traffic flows on the left side of the road. The number of vehicles, estimated to increase by 10% per year, far exceeds the capacity of roadway infrastructure. Road safety awareness is very low, and many drivers, especially those on motorcycles/mopeds, disregard most traffic laws. Accidents on rented motorcycles constitute most expatriate deaths in Indonesia, especially on Bali. Toll roads are modern, multi-lane, and well maintained but are usually over-crowded. Most roads outside of the major cities are single-lane and overly congested with a variety of vehicles (from 18-wheel trucks to mopeds). It is common for vehicles to pass on either side of the road or