INSTALLER'S SYSTEM SETUP GUIDE

2015 Lennox Industries Inc. Dallas, Texas, USA iComfort Wi-Fi® Thermostat iComfort Wi‐Fi® Touchscreen Programmable Communicating Thermostat Web and Mobile Apps CONTROLS 507341-01 8/2015 Supersedes 5/2015

iComfort Wi‐Fi® Thermostat Shipping and Packing List THIS MANUAL MUST BE LEFT WITH THE HOMEOWNER FOR FUTURE REFERENCE 1 - iComfort Wi‐Fi® thermostat (firmware version 2.13 changes included) iComfort® Units 4 - Mounting screws 4 - Wall anchors The iComfort Wi‐Fi® thermostat works with the following indoor and outdoor 1 - Homeowner's manual units: 1 - Warranty card

Indoor Units Outdoor Units G71MPP-03 or later SL18XC-01 or later XP20-01 or later NOTICE SLP98-01 or later SL18XP-01 or later XC21-05 or later Read this manual before programming this thermostat. SL280-03 or later XC17-02 or later XP21-01 or later Use this thermostat only as described in this manual. EL296V-01 or later XP17-02 or later XP21N-01 or later An extended version of this instruction is available on DaveNet. Instruction 507343-01 includes more detail information concerning CBX40UHV-02 or later XP17N-01 or later XP25-01 or later default parameter settings, alert codes and additional information. CBX32MV-06 or later XP19-06 or later XC25-01 or later XC20-01 or later TABLE OF CONTENTS iComfort Wi-FI® Thermostat - Technical Description and Features... 2 WARNING Installation and Setup ...... 3 Improper installation, adjustment, alteration, service or maintenance Adjusting System Settings...... 4 can cause property damage, personal injury or loss of life. Connecting to Home Wi-Fi Router...... 5 Installation and service must be performed by a licensed professional Troubleshooting Wi-Fi Connection...... 8 HVAC installer (or equivalent) or service agency. Account Registration...... 12 Firmware Update...... 12 WARNING Adding Non-Communicating Outdoor Unit and Accessories...... 12 This is a 24VAC Class 2 thermostat. Do not install on voltages higher Outdoor Unit (Air Conditioner or Heat Pump)...... 12 than 30VAC. Bypass (24VAC) Humidifier...... 13 Do not switch system to cool if the outdoor temperature is below 45°F Humiditrol® or Auxiliary Dehumidifier...... 13 (7°C). This can damage the cooling system. Adjusting Humidification and Dehumidification Settings with Communicating Outdoor Units...... 14 iComfort Wi‐Fi® Thermostat - Technical Description and Adjusting Humidification and Dehumidification Settings with Features Non-Communicating Outdoor Units...... 15

Adjusting Zoning Control Settings...... 17 The 24VAC iComfort Wi‐Fi® thermostat is an electronic communicating, Using the Tests / Diagnostics Features...... 18 color display touchscreen and 7-day programmable thermostat. It stores system parameters and settings in non-volatile memory (i.e., it retains data Wiring Diagrams...... 37 when electrical power fails or is turned off).

Configuring Air Handler Electric Heat...... 46 The iComfort Wi‐Fi® thermostat can connect to online services via the Using the Secure Web Portal...... 47 Internet through the homeowner's Wi-Fi access point. After online registration is completed, the system may then be accessed by the Screen-Saver...... 47 homeowner from anywhere using a remote Internet connection via computer Accessing Installer Screens and Changing or personal communicating device. Equipment Parameters...... 47 Refer to page 37 for information on making connections to the thermostat.

507341-01 2 This thermostat supports: • Wireless bands 802.11b, 802.11g and 802.11n • Three languages (English, French, Spanish) • Air conditioning or heat pump units with up to four stages of heat / two stages of compressor operation (2 stages of heat pump heating, 2 stages of auxiliary back-up heating and 2 stages of emergency ... heating) • Variable-capacity / multiple-stage heat / cool and universal compatibility (gas/electric/heat pump/air conditioner). • Dual-fuel capable (iComfort®-enabled HP only) with two balance points. • Indoor air quality with time‐based notification of consumables including media filters, UVC bulbs, humidifier pads and PureAir™ Figure 1. Boot-Up Screen system catalyst service / replacement, COMMUNICATION ERROR SCREEN • iHarmony® Zoning System (2 - 4 zones) During initial thermostat start-up if the following screen appears (see figure • Lennox iComfort® Equipment Interface Module (Catalog number 2), this will indicate that the thermostat has been incorrectly wired or has 10T50) (provides iComfort Wi-FI® to non-communicating indoor unit, shorted wires. Turn power off to the system and verify that all wiring is correct. • Humidification measurement and control. • Dew point adjustment control • Humiditrol® Enhanced Dehumidification Accessory (EDA) • Multiple-stage HVAC systems • Equipment maintenance reminders • Autochangeover mode -- Permits control of heating, cooling, humidification, and dehumidification without user involvement • All Lennox branded communicating outdoor units contain a built-in outdoor temperature sensor.

Installation and Setup

During initial thermostat start-up the following screen will appear (see figure 1). This indicates that the thermostat is active and booting up. Figure 2. Communication Error Screen

3 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat Adjusting System Setting NOTE - Dealer number is the dealer's Lennox account number. Dealer phone number is the dealer's main office phone number.

SET TIME AND DATE 1. Use the arrows to scroll down to the Dealer Number or Dealer Phone setting. Press the edit button. Use the arrows to select Time and Date; touch edit to proceed to the “Set current time and date” screen. 2. Enter the Dealer Number or Dealer Phone Number using the When “Time and Date” screen appears, enter the correct date as follows: on-screen keyboard. Press save to continue. • Use the left and right arrows to change the month and year. • Touch a day of the month to select it. NOTE: If a Dealer Number or Dealer Phone Number is not entered and the • Touch on the hour or minute; up down arrows appear to allow change. next button is selected, a pop-up warning screen will appear. • Touch the am/pm field to toggle it between am and pm. 3. Press yes to continue to the System Devices screen. Press no to return to the system settings screen. • When the correct date and time is set, touch save to save settings and return to previous settings screen. Touch next to continue to next screen. WARNINGWARNING Please enter your DEALER PHONE NUMBER or DEALER NUMBER CIRCULATE FAN ON TIME SETTING If you do not enter either, the thermostat will not show up on “Circulate” is enabled on the user's home screen or system settings page. DaveNet and you will not be able to remotely monitor the system It keeps air circulating from 15% to 50% percent of time. The following status or receive email alerts when there is a problem. settings approximate how long the fan will run at these typical settings: The dealer number is your Lennox account number) i.e 15% (9 minutes fan run time per hour) A12345). Your dealer phone number should be the main office 25% (15 minutes fan run time per hour) phone number associated with your dealership. If you have any 35% (21 minutes fan run time per hour) questions, please contact your Lennox representative. 45% (27 minutes fan run time per hour). AreAre youyou suresure youyou wantwant toto proceed?proceed? NOTE - If the circulate fan mode is on, a timer is set to measure all the time that the fan is blowing, regardless if it is running to deliver heating or cooling yes no or just for air circulation. DEALER NUMBER Either the dealer number or phone number is required. Once either number is Figure 3. Dealer Number Warning entered, all other fields will automatically be populated once the thermostat The following table lists all of the installer configurable system level has been registered during the Wi-FI setup procedure later on in this parameters available from the installer setup screens. After adjusting instruction (if the dealer has an account with Lennox already). system settings, select next to continue.

507341-01 4 Table 1. System Settings Check the router utility program or contact service provider for help. Parameter Parameter Value When determining the location for the Wi-Fi thermostat, be sure it is in an Default Increment Name Setting area near enough to the home Wi-Fi router to ensure good communications signal strength between the thermostat and the Wi-Fi router. (Hint: Use a (Time/date elements Time and Date — — smart phone with Wi-Fi and Wi-Fi finder application to locate and determine screen) optimal location based on router Wi-Fi signal strength.) Daylight Saving Enabled Enabled, Disabled — NOTE - Thermostat will not be able to reliably connect to a router if the Time received signal strength indicator (RSSI) is -70 or greater. Circulate Fan NOTE - Correct the cause of any alerts prior to continuing setup. Secure 35% Range 15 to 45% 1% ON Time Connection Recommended! Verify the home Wi-Fi router supports at least Temperature one of the supports wireless bands (802.11b, g or n). Check router utility Fahrenheit Fahrenheit or Celsius — Unit program or contact service provider for assistance. ENABLING WI-FI (keyboard input System Name — — screen) To enable the Wi-Fi feature to communicate with a wireless router Dealer Number **** (keyboard input — 1. Press and release Wi-Fi in the lower left corner of the HOME screen Dealer Name Lennox screen) — Note: When adding Dealer Address — the dealer number, all — outdoor indoor temperature set temp temperature Dealer Phone 1-800-9-LENNOX other dealer fields will — enter auto populate once heat 80 away Dealer Email — — 75 or thermostat registra­ cool-to cool Dealer Website www.lennox.com tion is completed. — 72 fan is AUTOfan is Connecting to a Home Wi-Fi Router Heat-to AUTOOFF indoor humidity is 41% NOTE - NEVER USE A HOME GUEST ACCOUNT. NOTE - NEVER USE A OPEN ROUTER CONNECTION system is cooling (NON-SECURE). Wi-Fi Zone 1 NOTE - ALWAY USE A SECURE CONNECTION PHYSICALLY Wi-Fi 9:39 am Aug 15, 2012 ? 1 LOCATED IN THE HOME THAT THE THERMOSTAT IS BEING SETUP IN. Figure 4. Press Wi-FI

5 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat 2. Press the Wi-Fi disable button to enable Wi-Fi. WI-FI SETTINGS X Thermostat is not connected to the Wi-FI network WI-FIL SETTINGS X Thermostat is not connected to the Wi-FI network connection WI-FI NETWORK status enabled SETTINGS WI-FI Press to see press to enable / press to change disabled connection status disable Wi-FI network settings

Press to enable / Must setup a network connection before registering thermostat disable Wi-FI Figure 6. Enable Wi-FI • Open connection which which requires no password. Figure 5. Enable Wi-FI • Secure connection which requires Wi-Fi password (security 3. The User Agreement screens will appear next. Press next as many key). times as necessary; then press accept after reading the User • Add a network is required when Wi-Fi identification (SSID) is Agreement. being hidden (not broadcasting). You will need to know the Wi-Fi network name (SSID), security encryption type (if enabled), and ESTABLISHING A WI-FI CONNECTIONS security password (if security encryption is enabled). There are two methods to setup your Wi-Fi connection. Select either 2. When selecting a: NETWORK SETTINGS or connection status. • unsecured connection a screen will appear with two options, connect and router info. Press connect to continue. • secured connection a screen will appear requesting the Wi-Fi Method 1 — Network Settings Method network password (security key). There are two options to select 1. Press NETWORK SETTINGS; this screen shows a graphical view of from which are connect and router info. Using the on-screen buttons representing OPEN and SECURE Wi-Fi networks and a button keyboard, enter the password (security key) and then press for adding a network. connect to continue.

507341-01 6 ESTABLISHING A WI-FI CONNECTIONS TO A HIDDEN HOME NETWORK Open connection (no password required) 1. When connecting to a hidden network, press the add new network icon to continue. Enter the network name (SSID). If security encryption is enabled, then press the security is none icon. Select either WEP, WPA or WPA2. DS9A 2. Using the on-screen keyboard, enter the password (security key). If the Secure connection (password required) network name or security key combination is incorrect or incorrectly (lock icon is present) type, and access to the specified network failed, a message will alert you to retry. 3. If connection is successful the screen will return to the available Figure 7. Typical Connection Type and Signal Strength networks screens. The network successfully connected will be listed and shown as connected as exampled in figure 8. NOTE - The router info button provides information concerning the home Method 2 — Connection Status Method Wi-fi connection (i.e, RSSI, IP address, MAC address and wait state) all of which may be helpful in troubleshooting network connection issues). 1. Press connection status; this screen shows a graphical view of the current connection status. 3. If connection is successful the screen will return to the available networks screens. Press AP3 as exampled in figure 8 to return to the previous screen. If the connection was successful it will be listed connected as exampled below.

WI-FI SETTINGS X 2. Select the router icon to choose the desire W-Fi network. When selecting a: WI-FI connection AP3 thermostat • unsecured connection a screen will appear with two options, status connected not enabled registered connect and router info. Press connect to continue. Press to see press to enable // press to change press to change • secured connection a screen will appear requesting the Wi-Fi connection status disable Wi-FI wireless network thermostat registration network password (security key). There are two options to select Must setup a network connection before registering thermostat from which are connect and router info. Using the on-screen keyboard, enter the password (security key) and then press Wi-Fi 9:39 am Aug 15, 2012 Zone 1 ? connect to continue. 3. If connection is successful the screen will return to the available Figure 8. Network Connected networks screens. Press X to return to the previous screen. If the

7 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat connection was successful it will be listed connected as exampled 3. Make sure the iComfort Wi‐Fi® thermostat's Wi-Fi is enabled and below. connected to the home network (AP). 4. If having difficulty connecting to the router, online research the router WI-FI SETTINGS model number and/or internet provider to discover and verify that the X router band is set to B, G or N bands. You will need to access the routers utility program to make any changes. If not accessible please WI-FI contact your service provider for help. The thermostat will connect to connection xxxx thermostat B, G or N band routers at this time. NOTE: When set to B or G bands, status connected not enabled registered video streaming will likely be slower that N band. If homeowner has Press to see press to enable // press to change press to change implemented a dedicated N band router for the purpose of video connection status disable Wi-FI wireless network thermostat registration streaming, a separate router for the thermostat may be required. Must setup a network connection before registering thermostat 5. Reboot your router Wi-Fi 9:39 am Aug 15, 2012 Zone 1 ? A Unplug your power cord, wait 30 seconds, then reconnect. If you have multiple routers, try rebooting all of them when problems Figure 9. Network Connected occur. 4. Select X to return to the WI-FI SETTINGS screen. Select connection B If their are multiple routers you must have different name and status again to verify that connection to the router and internet is password for each one. active. Both the router and internet icons will have green backgrounds C On your computer, turning Wi-Fi off and then back on will force if connections are successful. the system to rescan for available networks. Do you see the network your thermostat is trying to connect to? 6. Power cycle the thermostat. 7. Keep cordless phones, microwaves and other electrical equipment at least 3.5 feet (1m) away from access point. A Try moving your router closer to the device if possible. If connection is improved, then there is probably some 5. Skip the next section if connection to the home Wi-Fi router, Internet interference. Must have signal stronger than -70db (also, see and server were successful. Router Signal Strength on page 3); anything less will have signal losses or not connect at all. Troubleshooting Wi-Fi Connection B Adjust the direction of the router toward the thermostat. Adjust the routers antenna. A signal repeater may be needed. ROUTER / MODEM CHECK IF CONNECTION FAILS 8. Try changing channels on the access point and test it out with one of 1. Make sure the router and modem are turned on. your internet devices (i.e. laptop, desktop). The IP address to the 2. Check for connections to other wireless devices and internet server from the stat will be close to the same IP address from the connection. computer to the server (www.mycomfortsync.com).

507341-01 8 COMPUTER CONNECTIONS: 18. If all is correct, refer user to their Router manufacturer and Network A On Access Point, Login to configuration (usually web based provider. Router may have incoming fire wall check with service interface) > go to Wireless Settings and select a different channel provider. > Save settings. ROUTER SIGNAL STRENGTH B Devices cannot change Wi-Fi channel. It is set only at the router. After connecting to your router, you can check your signal strength by C On the thermostat, disable, then re-enable the Wi-Fi connection. pushing the Wi-Fi icon on the home screen, then the networks button, then 9. Antenna in thermostat is fixed and cannot be moved. Location of your your network button, then the AP info button (see figure 10). access point with respect to the thermostat is very important. A strong wireless signal (RSSI) is indicated by a NEGATIVE decibel number 10. Baby monitors, garage door openers and wireless video cameras may in the range from -46 to -58db; anything greater than -80db will not connect. create signal interference. 11. Check your encryption key (Password). If you are connected but have a signal above -70db then you may consider adding a signal repeater/extender or making some of the other router 12. Double check and re-enter your WEP/WPA encryption keys / adjustment mentioned in the Router / Modem Check section pass-phrases (usually found on the router). If set to WEP security, change to WPA if allowed. 13. In your thermostat's wireless settings, verify that your encryption key (password) is correct. There can not be spaces at the end of the SSID connect Router Info or Password. Push AP info 14. It is important to note that number of walls that the signal must pass button thru to reach the thermostat can be an issue. (e.g. 4 indoor walls, or 1 outdoor wall + 2 indoor walls could mean a weak signal at the thermostat). Figure 10. Access connection data 15. The addition of a signal repeater or extender maybe an option. (Desktop or wall outlet plug-in devices are available online or at your local electronics stores in price range $70 - $150). AT+NSTAT=? 16. If multiple routers are in the home make sure each router has a different MAC=00:ID:C9:A0:40:95 name. WSTATE=CONNECTED MODE=AP BSSID=98:FC:11:47:B9:00 SSID= LINKSYS” CHANNEL=6 SECURITY=NONE 17. If you don't get the pop up box that says the registration request has RSSI=-78 been forwarded, then the email was not sent to the server and the IP ADDR=192.168.8.117 SUBNET=255.255.255.0 GATEWAY=192.168.8.1 return registration link will not be sent to your email address. Try all the DNSI=192.168.1.1 DNS2=0.0.0.0 router troubleshooting procedures and if you still can't get it to send the RXCOUNT=14 TXCOUNT=345 email, cycle the power to the thermostat. This will cause the thermostat OK to ask for the Lennox server mac address again and try to resend the email. Figure 11. Connection data

9 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat Registering the iComfort Wi-Fi® Thermostat REGISTRATION FOR ONLINE ACCESS Register with iComfort Wi-Fi thermostat to enable remote access and online weather information 1. From the WI-FI SETTINGS screen, press either the thermostat not registered icon or the connection status icon and select the server enter your email icon. System Desc

WI-FI SETTINGS register

thermostat connectio Wi-Fi AP3 not 3. A pop-up screen will appear asking if the email address below is n status enabled connected registered correct? Verify the email address is correct and press yes. 4. Another pop-up screen will appear notifying the user to check their press to change press to enable / press to toggle press to change email. network settings disable Wi-Fi off / auto thermostat registration An email has been sent to [email protected] with instructions on how to register your thermostat. If you haven't received the email, please check your spam folder and make sure that your email address is correct.

NOTE - If the email address originally entered is incorrect, return to the thermostat registered screen and reenter the correct information and press register. 5. After the iComfort Wi‐Fi® server sends the email with the network link, registration and account creation must be completed from the homeowner's personal computer. NOTE - Time from pushing the registration button on the thermostat and 2. Enter homeowner email address and system description and press the receiving the consumer portal register link from your email on your computer register button. is normally from 5 to 15 minutes depending on Internet speed and traffic.

507341-01 10 6. After registration has been completed, press the connection status NOTE - Firmware updates will not affect installer or user thermostat settings. icon to verify the connection was successful. If the connection is Both will be retained after the update. successful the server icon background will be green. WI-FI SETTINGS

AP3 firmware connection Wi-Fi thermostat update status enabled connected registered auto

press to see press to enable / press to change press to change press to search connection status disable Wi-Fi wireless network thermostat for new update registration

7. After successful connection to the server is completed, the firmware NOTE - update button will appear. The default setting is set to auto. If any If any downloads are available for the thermostat they will start down­ firmware updates are available they will immediately start downloading loading right away. When new firmware is being downloaded, the ther­ and update the thermostat. The thermostat will reboot itself after the mostat screen will temporarily go blank and running units may cease update is completed. Updates are done in the background and will not operation whileConnection the system to server is has being not bee reset established to accommodate or it has been thelost. new impair normal thermostat operations. changes. This is normalPlease and wait can until lasta connection a couple is minutes.established. This auto update feature can be disabled by pressing the firmware update button to toggle to OFF but is not recommended. Figure 12. Registration for Online Access

11 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat User Account Registration for Lennox Server Access A series of pages and prompts follows to provide guidance through profile setup and user preference definitions. Firmware Update FIRMWARE UPDATE BUTTON 1. Firmware Update (Off) – No automatic firmware updates (highly recommend leaving ON) 2. If the status is changed from Off to Auto, it will trigger an immediate check and update for the firmware update. This can take up to 1 hour to complete depending on the user's internet speed, signal strength, internet traffic, etc. 3. Changing from Auto to Off during a download will NOT stop the current download if it is already in process. 4. Firmware Update (Auto) – (Default state). If enabled, the thermostat checks for firmware update a few minutes after commissioning and then every 24 hours in early morning hours. 5. Once a download is completed, the thermostat stops all activity for up to 3 seconds, restarts for 5 seconds, then continues with normal operation. All prior system and user settings are retained (Equipment, programs, Wi-Fi settings, etc.). Note a variation in indoor temperature may be observed after restart. This is normal operation of the thermostat while the temperature sensor algorithms adjust after a restart of the system. Adding Non-Communicating Outdoor Unit and Accessories Figure 13. Registration Screen OUTDOOR UNIT (AIR CONDITIONER OR HEAT PUMP) NOTE - This following information is customer setup instructions and To add (or remove) an outdoor unit that is not iComfort®-enabled, you must is shown here to allow the installer to help walk the customer through be at the “Add or Remove Non-communicating equipment?” screen. the setup process. ® 1. Touch the yes button next to Add or Remove After registering through your iComfort Wi‐Fi thermostat interface, go to the Non-communicating equipment?. homeowner's computer and locate the email sent from the server. 2. In the “non-communicating device list” screen, use the arrows to NOTE - if the customer has already setup an account, click the “Click highlight Outdoor Unit Type and touch edit. Here” button to access that account. 3. Touch one of the radio buttons to select a 1-or 2-stage air Click on the Register link; the screen (to the left) will appear. Fill in the User conditioner unit or a 1-or 2-stage heat pump unit; touch save. Name and Password fields and check the agree to terms and conditions box. 4. Use arrows to highlight any red colored text in the device list (e.g. Click Create User button. select Outdoor Unit Capacity; text turns white). Touch edit.

507341-01 12 5. Use either the up or down arrows to display the correct size outdoor • Second, if you want another mode, i.e. Precision, Basic Dew Point, unit. Touch save to continue. or Precision Dew Point, the device requires further configuration (see NOTE - If the defaults are correct, you do not have to make any changes, but page 15). you must touch save. When all red text is gone, the back button will appear; ADDING HUMIDITROL® OR AN AUXILIARY DEHUMIDIFIER touch it to return to the “Add or Remove Non-communicating equipment?” Before adding a dehumidifier, be sure that: screen. ADDING A HUMIDIFIER • the dehumidifier is wired to the furnace or air handler control as shown on the Optional Accessories wiring diagram (see page 42), Before adding a humidifier, be sure that the: • Humidifier is wired to the furnace or air handler control as shown on the • the entire system is wired, powered up, and the thermostat has Optional Accessories wiring diagram (see page 42), detected the system's installed communicating devices, and you are at the “Add or Remove Non-communicating equipment?” screen. • Entire system is wired, powered up, and the thermostat has detected the system's installed communicating devices, and you are at the “Add To add (or remove) a dehumidifier, you must be at the “Add or Remove or Remove Non-communicating equipment?” screen. Non-communicating equipment?” screen. 1. Touch the yes button on this screen. To add (or remove) a humidifier: 2. In the “non-communicating device list” screen, use the arrows to 1. Touch the yes button on this screen. highlight Dehumidifier and touch edit. Note the current value (e.g. Not 2. In the “non-communicating device list” screen, use the arrows to Installed). highlight Humidifier (note the current value, Not Installed) and touch 3. Touch one of the radio buttons to select the type of dehumidifier (or edit. select Not Installed, if removing dehumidifier); touch save. 3. Touch one of the radio buttons to select the type of humidifier (or select 4. When you scroll to the Dehumidifier device, (Note the current value, Not Installed, if removing humidifier); touch save. e.g. Humiditrol.) Click back to return to the “Add or Remove...” screen. 4. The previous screen returns, but the current value now shows your 5. The “Add or Remove...” screen reappears with your addition shown in selection. Touch the back button. the system devices list. At this point, you may add more equipment (touch yes) or if finished, touch the next button to advance to the 5. The “Add or Remove...” screen reappears with your addition shown in “Adjust a setting...” screen. the system devices list. At this point, you may add more equipment (touch yes) or if finished, touch the next button to advance to the NOTE - Adding humidity regulating non-communicating devices may be a “Adjust a setting...” screen (see page 15). 2-step procedure: NOTE - Adding humidity regulating non-communicating devices may be a • First the device must be installed and wired. After the dehumidifier is 2-step procedure: installed, the setting under the "System" mode "Dehumidification Control Mode" defaults to "Basic". • First the device must be installed and wired. After the humidifier is installed, the setting under the "System" mode "Humidification Control • Second, set Humiditrol® comfort adjust overcooling and the min/max Mode" defaults to "Basic". dehumidification setpoints if desired (see page 16).

13 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat Adjusting Humidification and Dehumidification Settings with 1. In the “system devices” list, use the arrows to highlight System. Touch edit. Communicating Outdoor Units 2. Humiditrol® only—In the “System” list, use the arrows to highlight Humiditrol Comfort Adjust. The current value defaults to Maximum HUMIDIFICATION SETTINGS — FEATURE SCREEN Overcooling. Touch edit. 1. From the Main Screen, touch the right arrow icon to go the the 3. Humiditrol® only—Touch one of the radio buttons to select the Features screen. overcooling level; touch save. (After saving, check that the current 2. From the Features screen, select system settings. value now shows the new selection). 3. Touch the button of the humidification controls you want to adjust; if it 4. Use arrows to highlight Min Dehumidification Setpoint; touch edit. says humidifier OFF, one touch will display a selection for ON. Note the current value (e.g. 45). 4. When you touch the set-to button, the arrows appear, allowing you to 5. Use arrows to make changes; touch save. (After saving, check that the change to the desired humidity percentage setting. current value now shows the new selection). 6. Touch the back button to return to “Adjust a setting...” screen. SYSTEM SETTINGS DEHUMIDIFICATION SETTINGS — FEATURE SCREEN 1. From the Main Screen, touch the right arrow icon to go the the Appears only humidification dehumidification when heat pump settings settings Features screen. is present 2. From the Features screen, select system systems. heating % ClimateIQ humidifier humidifier setting % display 3. Touch the ClimateIQ setting button. Available options when selected mode is ON 35 40 COMFORT set to MOD set to is ON are selection for DRY, MODERATE and HUMID. 4. Selecting HUMID bring on the set-to button. When you touch the Select the humidity set-to button, the arrows appear, allowing you to change to the desired level that matches de-humidifier percentage setting. your regional weather SYSTEM SETTINGS Wi-Fi 9:39 am Aug 15, 2012 ? Appears only humidification when heat pump dehumidification settings Figure 14. System Settings Screen (Example Only) - is present settings Communicating Outdoor Unit humidifier heating humidifier % ClimateIQ % mode setting display is ON 35 40 is ON DEHUMIDIFICATION SETTINGS — SYSTEM DEVICES SCREEN COMFORT set to MOD set to Pre-adjustment REQUIREMENTS: (default is ON) (default is DRY) (default is ON) • First, the device has been installed Select the humidity level that matches • Second, from the “Add or Remove Non-communicating equipment?”, your environment touch next. Wi-Fi 9:39 am Aug 15, 2012 ? • Third, in the “Adjust a setting...” screen, configure the device as follows: Figure 15. Humidifier Controls (Communicating Outdoor Unit)

507341-01 14 HEATING MODE (XP25 ONLY) — CLIMATE IQ™ 3. Touch one of the radio buttons to select the mode of humidification This technology optimizes dehumidification settings for specific climates to control; touch save. (After saving, check that the current value now improve home comfort during cooling or heating operations. shows the new selection). Two climate settings are available: 4. Touch the back button to return to “Adjust a setting...” screen. • Comfort ­ The system adjust compressor operation to increase air NOTE - If the defaults for the settings are shown in red, you are not required temperature. to make any changes, but you must go into the edit tool, and touch save. When all red text is gone, the back button will appear; touch it to return to the • Normal ­ Standard system operation. “Adjust a setting...” screen. COOLING MODE — CLIMATE IQ™ How Humidification Mode Works Three climate settings are available: • Dry ­ The system supplies higher indoor airflow at all compressor DISPLAY, BASIC AND PRECISION—These modes allow user con­ capacities, increasing efficiency by operating at a higher sensible to total ratio. trol of relative humidity between 15 and 45%. These conditions must be met for either mode to operate: • Moderate ­ The system supplies indoor airflow that balances • humidification mode has been enabled, and efficiency and comfort. • the unit is in HEAT mode, and • Humid ­ The system supplies lower indoor airflow at all compressor • humidification demand exists (24V present at H), and capacities, improving humidity removal by operating at a lower sensible to total ratio. • DISPLAY mode indicates humidification is OFF. • BASIC mode mode also requires presence of heating demand Adjusting Humidification and Dehumidification Settings with [Y for HP heat, or W for gas heat (W may be energized with G de-energized)]. Non-Communicating Outdoor Units • PRECISION—Outdoor temperature sensor is required. HUMIDIFICATION SETTINGS — SYSTEM DEVICES SCREEN Pre-adjustment REQUIREMENTS: Basic Dew Point Control adjustment mode will change the humidifica­ • First the device has been installed. tion setpoint based on the outdoor temperature and a user-defined dew point adjustment setting. • Second, you pressed next at the “Add or Remove...” screen. Precision Dew Point Control adjustment mode will operate when these conditions are met: Configure the device as follows: • humidification mode has been enabled, and 1. In the “system devices” list, use the arrows to highlight System. Touch edit. • the unit is in HEAT mode, and 2. In the “System” list, use the arrows to highlight Humidification • humidification demand exists (24V present at H). Control Mode. Touch edit.

15 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat HUMIDIFICATION SETTINGS — FEATURE SCREEN 2. Humiditrol® only—In the “System” list, use the arrows to highlight 1. From the Main Screen, touch the right arrow icon to go the the Humiditrol Comfort Adjust. The current value defaults to Maximum Features screen. Overcooling. Touch edit. ® 2. From the Features screen, select system settings. 3. Humiditrol only—Touch one of the radio buttons to select the overcooling level; touch save. (After saving, check that the current 3. Touch the button of the humidification settings you want to adjust; if it value now shows the new selection). says humidifier OFF, one touch will display a selection for ON. 4. Use arrows to highlight Min Dehumidification Setpoint; touch edit. 4. When you touch the set-to button, the arrows appear, allowing you to Note the current value (e.g. 45). change to the desired humidity percentage setting. 5. Use arrows to make changes; touch (After saving, check that the SYSTEM SETTINGS current value now shows the new selection). humidification dehumidification 6. Touch the back button to return to “Adjust a setting...” screen. settings settings DEHUMIDIFICATION SETTINGS — FEATURE SCREEN OFF 1. From the Main Screen, touch the right arrow icon to go the the de- humidifier humidifier % humidifier is ON 40 MEDIUM % display Features screen. set to 50 is ON MEDIUM set to HIGH 2. From the Features screen, select system settings. 3. Touch the button of the dehumidification settings you want to adjust; if it says de-humidifier OFF, one touch will display a selection for OFF, ALL CHANGES MADE ON current indoor humidity is 50% MEDIUM or HIGH. THIS SCREEN ARE IN­ STANTLY SAVED. 4. Selecting MEDIUM or HIGH will bring on the set-to button. 5. When you touch the set-to button, the arrows appear, allowing you to Wi-Fi 9:39 am Aug 15, 2012 ? change to the desired de-humidifier percentage setting.

SYSTEM SETTINGS Figure 16. Humidification Controls humidification dehumidification (Non-Communicating Outdoor Unit) settings settings

DEHUMIDIFICATION SETTINGS — SYSTEM DEVICES SCREEN OFF humidifier % de- humidifier Pre-adjustment REQUIREMENTS is ON 40 humidifier MEDIUM % display set to 50 is ON MEDIUM set to • First the device has been installed HIGH (default is ON) • Second, from the “Add or Remove Non-communicating equipment?”, touch next. ALL CHANGES MADE ON current indoor humidity is 50% THIS SCREEN ARE IN­ • Third, in the “Adjust a setting...” screen, configure the device as STANTLY SAVED. follows: Wi-Fi 9:39 am Aug 15, 2012 ? 1. In the “system devices” list, use the arrows to highlight System. Touch edit. Figure 17. Humidifier Controls (Non-Communicating Outdoor Unit)

507341-01 16 HOW DEHUMIDIFICATION MODE WORK — NO EXTERNAL Zoning Control Settings DEHUMIDIFICATION DEVICE NOTE - OFF, MEDIUM and HIGH dehumidification modes are also a function of NOTE - Skip if no zoning control device is installed. the HVAC system with NO external dehumidification devices installed. A. Heat/Cool Changeover In OFF mode, dehumidification if off. The following is an example of how the system operates during a heating / In MEDIUM mode, dehumidification occurs if these conditions are met and cooling changeover. signals are present at specific terminals: When the system is satisfying a call from zone 1 for heating and receives a • dehumidification has been enabled on installer settings, and call for cooling from zone 2, the following will occur: • the unit is in COOL mode, and • Then system will continue to fulfill the demand from zone 1 until • dehumidification demand exists (RH above setpoint), and satisfied, or a maximum time of 20 minutes has occurred. • cooling demand exists (Y1 energized). • If after 20 minutes the system is still operating based on satisfying the In HIGH mode, dehumidification occurs if all BASIC conditions are true, except heating demand from zone 1, the system will terminate that demand. cooling demand may or may not be present. Also note that: • Maximum overcool from cooling setpoint is 2ºF. • The system will then shut system down for five (5) minutes. This will allow for system temperatures and operating pressures to stabilize. • Deadband temperature is limited to a minimum of 5ºF (instead of 3ºF in DRY or MODERATE modes) because of 2ºF overcooling. • After a five 5 minute delay the system will begin operations to satisfied the cooling demand from zone 2. AUXILIARY DEHUMIDIFIER — COMMUNICATING OR NON-COMMUNICATING OUTDOOR UNITS The system will continue to operate in this matter each time it receives a zone call that is opposite of the current mode of operation (heating or cooling). Control State Conditions B. Damper Operation System must be in cooling mode • Cooling Operation ­ Conventional Heat/Cool and Heat Pump Systems and have a call for dehumidification from the iComfort® thermostat. This When a in-zone thermostat makes a demand for cooling, the zone damper Auxiliary dehumidification is opens and the cooling equipment begins operating. ® will start the auxiliary dehumidifier. controlled by iComfort Cooling demand is terminated when: thermostat with or without zoning. • A separate wire from auxiliary dehumidifier will need to be run to G 1. All zone demands for cooling are terminated. terminal on indoor unit control to 2. The demand has exceeded the heat/cool changeover time limit start the blower. (20­minutes) while a heat demand exists. Needs a dehumidification demand from When cooling demand is terminated, a 5 minute minimum off time delay is Auxiliary dehumidification is con­ the stand-alone dehumidification thermo­ initiated. trolled by dehumidification con­ stat and a separate wire run to G terminal trol with or without zoning Second stage cooling is energized when the discharge air temperature is on indoor unit to start the blower. 7°F higher than the setpoint of the cooling staging temperature jumper.

17 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat Heating Operation ­ Conventional Heat/Cool and Heat Pump Systems Continue to next section on testing and diagnostics. When a in-zone thermostat makes a demand for heating, the zone damper opens and heating equipment begins operating. Heating demand is Using the Tests / Diagnostics Features terminated when: 1. All zone demands for heating are terminated. TO SELECT TESTS TO RUN 2. The demand has exceeded the heat/cool changeover time limit Use the following procedure to run test for various heating and cooling stage (20­minutes) while a cooling demand exists. operations. When heating demand is terminated, a 5­minute minimum off time delay is select test to run initiated. 2 Second-stage heating is energized if the discharge air temperature is lower Ö 1 Blower than the setpoint of the heating staging temperature setpoint. select all Only appears EDIT AND TEST AIRFLOW PER ZONE HP Heat - 1st Stage if test item is selected Adjustment to all air flows can be made either at the System Devices > HP Heat - 2nd Stage System screen or using the Edit and Test Airflow per Zone screen .The deselect all Defrost Now following procedure is to adjust individual zone airflow (CFM) for Blower 3 Circulation, Cooling and Heating airflow. Cooling - 1st Stage start • The Maximum Airflow for the selected mode on the left is displayed Cooling - 2nd Stage 4 at the top right of the screen. Gas Heat - 1st Stage • The Assigned Airflow (the sum of the selected airflow for each zone) skip tests Gas Heat - 2nd Stage is displayed at the top right of the screen. 5 NOTE - The airflow per zone (in red) must be selected and verified before continuing. Figure 18. Selecting Tests 1. Select the desired radio button option - Blower Circulation Airflow, 1. Select a specific tests (1) to run or use the select all (2) button to run Cooling Airflow or Heating Airflow all configurations. Use the deselect all (3) button to un-check desired 2. Adjust airflow for a specific zone by pressing on the desired zone. Total test. maximum airflow for all zones in this example is a combined1250 CFM. 2. Touch the start button (4) to run all selected tests or touch skip tests Minimum CFM per zone is 50 and maximum is 1250. (5) to end the test procedure. 3. Adjust airflow by using the up or down arrow to change the CFM. 3. After the tests are completed or you have selected skip test select the 4. Touch start to begin operation for that specific zone. exit button to end. 5. Repeat procedure to configure all applicable zones. NOTE - Test mode lasts for 30 minutes (with the temperature updating every 30 seconds) except for the defrost test, which lasts 30 seconds. Tests 6. Touch save. feature provides the technician time to manually verify the equipment 7. Touch next. operation.

507341-01 18 The tests feature is available after setup has been completed once. After you touch next in the final setup screen, the “select tests to run” screen (figure 18) will appear. (If you want you may skip tests; touch skip tests.) setup tests equipment alerts diagnostics To run all of the tests, touch select all. All boxes in the list of tests will be checked. Or, touch box(es) next to test(s) to run certain tests. The Testing Process is finished After the tests have been started, the screen will describe which test is running and shows a diagnostic summary of each test (see figure 19). After reviewing the results and concluding that no further tests are needed, touch press 'tests' button to run more tests next to proceed to next test. The technician must verify that the test procedure is producing the desired result at the equipment. press 'EXIT' button to start normal operation After pressing next after the final test, the Testing finished screen will appear (figure 20). At this point, use the EXIT button (if you have completed 9:39 am Aug 15, 2012 cancel next the required setup), or use diagnostics button (to analyze the system), or use equipment button (if you wish to make any changes to device details). Figure 20. Testing Finished Screen setup tests equipment alerts diagnostics Touch confirm to continue system configuration; the screen will change to the system discovery screen. At this point, the program goes through the current test: Blower same setup as the initial setup process which begins on page 3. Check Blower Operation NOTE - “Compatible device found” screen (shown below) appears only when a device has been removed and replaced with a compatible device. Heating Rate % Missing Found Compatible Blower CFM Demand 1400CFM Device Equipment Type No. Device Equipment Type No. Blower Off Delay Off Model No. (control model no.) Model No. (control model no.) Serial No. (control serial no.) Serial No. (control serial no.) Blower On Delay Off Settings were not copied Indoor Blower RPM 0 Indoor Blower Power 0.0000% Flame Current 0.000mA Flame Sense No Flame Outdoor Temperature 63ºF

cancel next 9:39 am Aug 15, 2012 Figure 19. Typical Tests Results Screens

19 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code An unknown device is seen on the sub­net in or outside of configuration mode. Clear by (Thermostat) The thermostat has found an 10 Critical reconfiguring the system. Touch the setup tab, touch start, and touch confirm. If problem unknown device on the system. persists, then check all DEVICE connections to make sure they are iComfort®­compatible. Check all connections and cycle system power. If problem persists, clear by reconfiguring (Thermostat) The thermostat cannot find a 11 Critical the system. Press the setup tab, touch start, and touch confirm. If problem persists, then previously installed unit. check all DEVICE connections to make sure they are iComfort®­compatible. Thermostat did not find an Indoor Unit. Make sure there is an iComfort® indoor unit on the (Thermostat) The thermostat cannot find an 12 Critical system. Check R, i+, i­ and C connections, ohm wires and cycle power. Replace indoor iComfort®­enabled indoor unit. unit control board if there is no response. (Thermostat) The thermostat found more than one thermostat, more than one indoor 14 Critical Check wiring and remove duplicate equipment. Reconfigure system. unit, or more than one outdoor unit on the system. (Thermostat) The outside temperature is be­ low the level where the heat pump is pro­ Notification only ­ Outdoor Temp is below the Low Balance Point. Heat Pump will not be 18 Minor grammed to heat the home. The system will used to service a heating demand. not use the heat pump to warm your home. (Thermostat) The outside temperature is higher than the level where the furnace or Notification only ­ Outdoor Temp is above the High Balance Point. Indoor Unit (furnace or 19 Minor electric heat is programmed to work. The air­handler) will not be used to service a heating demand. system will only use the heat pump to warm your home. (Thermostat) The thermostat is reading an Indoor temperature rose above 99ºF during a heating or cooling demand. Heating opera­ indoor temperature that is higher than 99ºF. tion is not allowed. Check to ensure that Heating Equipment is not stuck ON (reversing 29 Critical The thermostat will not allow any heating op­ valve, etc.). Check the accuracy of the thermostat temperature sensor. Select cooling eration to begin until it senses a temperature system mode to cool the indoor space. lower than 99ºF. (Thermostat) The thermostat is reading an indoor temperature that is lower than 40ºF. Indoor Temp fell below 40ºF. Cooling operation is not allowed. Check to ensure that cool­ 30 Moderate The thermostat will not allow any cooling op­ ing equipment is not stuck ON. Check accuracy of the thermostat temperature sensor. eration to begin until it senses a temperature Select heating system mode to heat the indoor space to above 40ºF. higher than 40ºF.

507341-01 20 Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code (Thermostat) The thermostat has lost com­ [Indicated unit] has not communicated with thermostat for more than 3 minutes. Check 31 Critical munication with the (furnace, air­handler or connections. Ohm wires. If fault persists, then cycle power. Fault clears after communica­ outdoor unit) for more than 3 minutes. tion is restored. [Indicated unit] is resetting itself. This event may occur during a power outage or power fluctuation in the system. If persistent or if it coincides with the system operation then (Thermostat) The (furnace, air­handler or proceed with the following steps. Check the power connections, check the amp draw at 32 Moderate outdoor unit) is resetting itself. the transformer (the transformer maybe overloaded) and check 24VAC voltage at the DEVICE. The alarm is only cleared by pressing the clear button on the Installer Alerts Tab. If the fault persists after checking the connections, replace the unit's control board. (Thermostat) The thermostat does not know [Indicated unit] is missing the programmed unit capacity. Go to [Indicated unit] and pro­ the capacity (tonnage) of the (furnace, gram the unit capacity manually. See the unit IOM for programming instructions. Remove 34 Critical air­handler or outdoor unit). Please program power to thermostat before programming the unit control board. Once programming is the correct capacity of the (furnace, complete, reconnect thermostat wires and reconfigure system. air­handler or outdoor unit). Run the system in diagnostic mode and verify that it matches actual equipment operation. Check for other alarms/codes that may be preventing the system from operating as ex­ (Thermostat) The system has been heating pected. 36 Critical for at least 15 minutes, without a demand for Step 1: Check all heating equipment to determine cause of heating demand. heating. Step 2: Recycle power. System will clear code when it detects condition has cleared. Run the system in diagnostic mode and verify that it matches actual equipment operation. Check for other alarms/codes that may be preventing the system from operating as ex­ (Thermostat) The system has been cooling pected. 37 Critical for at least 15 minutes, without a demand for Step 1: Check all cooling equipment to determine cause of cooling demand. cooling. Step 2: Recycle power. System will clear code when it detects condition has cleared. Run the system in diagnostic mode and verify that it matches actual equipment operation. (Thermostat) The system has not been able Check for other alarms/codes that may be preventing the system from operating as ex­ to turn on the heating for more than 45 pected. 38 Critical minutes. The system will go offline for 60 Step 1: Check all heating equipment to determine cause. minutes and try again. Step 2: Recycle power. System will clear code when it detects condition has cleared.

21 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code Run the system in diagnostic mode and verify that it matches actual equipment operation. (Thermostat) The system has not been able Check for other alarms/codes that may be preventing the system from operating as ex­ to turn on the cooling for more than 45 pected. 39 Critical minutes. The system will go offline for 60 Step 1: Check all cooling equipment to determine cause. minutes and try again. Step 2: Recycle power. System will clear code when it detects condition has cleared. (Thermostat / Furnace / Air Handler / Out­ Equipment is unable to communicate. This may indicate the existence of other alarms/ door Unit/ Equipment Interface Module / codes. In most cases errors are related to electrical noise. Make sure high voltage power 105 Critical Damper Control Module) The (Thermostat, is separated from RSBus. Check for incorrectly wired and/or loose connections between furnace, air­handler or outdoor unit) has lost the Thermostat, indoor unit and outdoor unit. Check for a high voltage source of noise communication with the rest of the system. close to the system. Generally, this is a self­recoverable error. This alarm/code may appear during a brownout. Line voltage is below its designed operat­ 110 Critical (Furnace) The line voltage is too low. ing value. Check and correct the power line voltage. The unit is reporting that its power line and neutral are reversed. Turn off the power to the (Furnace) The line power voltage wiring is 111 Critical system and correct the line power voltage wiring. System resumes normal operation 5 reversed. seconds after fault recovered. (Furnace) The reporting device cannot find Provide proper earth ground to the equipment. System resumes normal operation 5 112 Critical earth ground. The thermostat will shut down seconds after fault recovered. the system. Line voltage high (voltage higher than nameplate rating). Provide power voltage within 113 Critical (Furnace) The line voltage is too high. proper range. System resumes normal operation 5 seconds after fault recovered. (Furnace / Air Handler/ / Equipment Interface This alarm/code may indicate transformer overloading. Check the voltage and line power Module / Damper Control Module)) There is frequency. Check the generator operating frequency, if the system is running on back­up 114 Critical a frequency/distortion problem with the power. Correct voltage and frequency problems. System resumes normal operation 5 power to the (furnace or air­handler). seconds after fault recovered. (Furnace / Air Handler) The 24VAC to the 24­Volt Power Low (Range is 18 to 30 volts). Check and correct voltage. Check for addi­ (furnace or air­handler control board) is 115 Critical tional power­robbing equipment connected to system. This alarm/code may require the lower than the required range of 18 to installation of an additional or larger VA transformer. 30VAC. 24­Volt Power Low (Range is 18 to 30 volts). Check and correct voltage. Check for addi­ (Damper Control Module) The secondary 115 Critical tional power­robbing equipment connected to system. This alarm/code may require the 24VAC damper control module is low. installation of an additional or larger VA transformer.

507341-01 22 Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code (Furnace) The reporting unit has poor earth Provide proper grounding for the unit. Check for proper earth ground to the system. The 117 Minor grounding. alarm/code will clear 30 seconds after it is corrected. (Thermostat / Furnace / Air Handler / Out­ door Unit / Equipment Interface Module) Typically, this alarm/code does not cause any issues and will clear on its own. The alarm/ 120 Moderate There is a delay in the (Thermostat, furnace, code is usually caused by a delay in the outdoor unit responding to the thermostat. Check air­handler or outdoor unit) responding to the all wiring connections. Cleared after unresponsive device responds to any inquiry. system. (Thermostat / Furnace / Air Handler / Out­ door Unit / Equipment Interface Module / Equipment lost communication with the thermostat. Check the wiring connections, ohm Damper Control Module)) The thermostat wires and cycle power. The alarm stops all associated HVAC operations and waits for a 124 Critical has lost communication with the (furnace, heartbeat message from the unit that's not communicating. The alarm/fault clears after air­handler or outdoor unit) for more than 3 communication is re­established. minutes. (Thermostat / Furnace / Outdoor Unit / Damper Control Module) There is a hard­ There is a control hardware problem. Replace the control if the problem prevents opera­ 125 Critical ware problem on either the (Thermostat, fur­ tion and is persistent. The alarm/fault is cleared 300 seconds after the fault recovers. nace control board, air­handler control board or outdoor unit control board). (Furnace / Outdoor Unit) There is an internal There is an internal hardware problem on the control. Typically the control will re­set itself. communication problem with the (furnace 126 Critical Replace the control if the problem prevents operation and is persistent. The alarm/fault is control board, air­handler control board or cleared 300 seconds after the fault recovers. outdoor unit control board). (Air Handler / Equipment Interface Module) Configuration jumper(s) missing on control (applicable in non­communicating applications 130 Moderate An air­handler configuration jumper is miss­ only). Replace the jumper or put wire between terminals on control. Cleared after jumper is ing. connected. (Thermostat / Furnace / Air Handler / Out­ door Unit / Equipment Interface Module / 131 Critical Damper Control Module)) The (Thermostat, Reconfigure the system. Replace the control if heating or cooling is not available. furnace, air­handler or outdoor unit) control parameters are corrupted. (Air Handler / Damper Control Module) The Recycle power. If failure re­occurs, replace the control. System reset is required to recov­ 132 Critical device's control software is corrupted. er.

23 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code In normal operation after control recognizes sensors, the alarm will be sent if valid temper­ (Furnace / Air Handler / Outdoor Unit/ Equip­ ature reading is lost. Compare outdoor sensor resistance to temperature/resistance charts ment Interface Module) The thermostat has in unit installation instructions. Replace sensor pack if necessary. At the beginning of (any) 180 Critical found a problem with the (furnace, air­hand­ configuration, furnace or air­handler control will detect the presence of the sensor(s). If ler or outdoor unit) outdoor sensor. detected (reading in range), appropriate feature will be set as 'installed' and shown in the 'About' screen. The alarm/fault will clear upon configuration, or sensing normal values. (Furnace) The furnace roll out limit switch is Correct the cause of roll out trip. Reset roll out switch. Reset power to clear. Test the fur­ 200 Critical open. nace operation. The alarm/fault clears after the furnace roll out switch is closed. Lost communication with indoor blower motor. Possible causes include: power outage, (Furnace / Air Handler) The system has lost brown­out, motor not powered, loose wiring, condensation on air handler control without 201 Critical communication with the (furnace or air­hand­ cover on breaker. Problem may be on control or motor side. Cleared after communication ler) indoor blower motor. is restored. Incorrect appliance unit size code selected. Check for proper configuring under Unit Size (Furnace / Air Handler) The unit size code Codes for Furnace/Air Handler on configuration guide or in installation instructions. The 202 Critical for the (furnace or air­handler) and the size alarm/fault clears after the correct match is detected following a reset. Remove the ther­ of blower motor do not match. mostat from the system while applying power and reprogramming. No appliance unit size code selected. Check for proper configuring under: Unit Size Codes (Furnace / Air Handler) The unit size code for Furnace/Air Handler on configuration guide or in installation instructions. Critical Alert. 203 Critical for the (furnace or air­handler) has not been The alarm/fault clears after the correct match is detected following a reset. Remove the selected. thermostat from the system while applying power and reprogramming. (Furnace) There is a problem with the fur­ 204 Critical Check gas valve operation and wiring. The alarm/fault clears after the issue is corrected. nace gas valve. (Furnace) The furnace gas valve relay con­ 205 Critical Check wiring on control and gas valve. The alarm/fault clears after the issue is corrected. tact is closed. (Furnace) The furnace gas valve 2nd stage Furnace will operate on 1st stage for the remainder of the heating demand. The alarm/fault 206 Critical relay is faulty. will clear after the issue is corrected. If unable to operate 2nd stage, replace control. (Furnace) The furnace hot surface igniter is Measure the resistance of hot surface igniter. Replace the it if it is not within the specified 207 Critical open. range found in IOM. The alarm/fault clears after the issue is corrected. Check pressure (inches w.c.) of low pressure switch closing during a heat call. Measure (Furnace) The furnace low pressure switch 223 Critical operating pressure (inches w.c.). Inspect vent and combustion air inducer for correct is open. operation and restriction. The alarm/fault clears after the issue is corrected.

507341-01 24 Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code Check operation of low pressure switch to see if it is stuck closed for longer than 150 (Furnace) The furnace low pressure switch seconds during a heat call . Measure operating pressure (inches w.c.). Inspect vent and 224 Critical is stuck closed. combustion air inducer for correct operation and restriction. The alarm/fault clears after the issue is corrected. Check pressure (inches w.c.) of high pressure switch closing during a heat call. Measure (Furnace) The furnace high pressure switch 225 Critical operating pressure (inches w.c.). Inspect vent and combustion air inducer for correct is failing to close. operation and restriction. The alarm/fault clears after the issue is corrected. Check operation of high pressure switch closing during a heat call. Measure operating (Furnace) The furnace high pressure switch 226 Critical pressure (inches w.c.). Inspect vent and combustion air inducer for correct operation and is stuck closed. restriction. The alarm/fault clears after the issue is corrected. Check pressure (inches w.c.) of low pressure switch closing during a heat call. Measure (Furnace) The furnace low pressure switch 227 Moderate operating pressure (inches w.c.). Inspect vent and combustion air inducer for correct is open in run mode. operation and restriction. The alarm/fault clears after the issue is corrected. Unable to perform pressure switch calibration. Check vent system and pressure (Furnace) The furnace control is not able to 228 Moderate switch wiring connections. Check the drain trap for blockage. The alarm/fault clears after a calibrate the pressure switch. successful calibration. (Furnace) The furnace control has switched IFC switched to high fire ignition because low fire pressure switch did not close in allowed 229 Minor to high fire ignition because the low fire pres­ time. No action is needed. sure switch did not close in the allowed time. Check micro­amperes of the flame sensor using thermostat diagnostics. Clean or replace 240 Moderate (Furnace) The furnace flame current is low. the flame sensor. Measure voltage of neutral to ground to ensure good unit ground. The alarm clears after a proper micro­amp reading has been sensed. (Furnace) The furnace flame is going out Shut off gas. Check for a gas valve leak. Replace the gas valve if needed. The alarm/fault 241 Critical while the furnace is heating. will clear when a heat call ends successfully. Check for proper firing rate on furnace. Ensure there is no blockage in the furnace and the (Furnace) The furnace primary limit switch is duct work. Check for proper air flow. If limit switch is not closed within 3 minutes, the unit 250 Moderate open. will go into 1­hour Watchguard mode. The alarm/fault will clear when a heat call ends successfully. (Furnace) The furnace discharge air­temper­ Check temperature rise, air flow and input rate. Check for dirty filters. The alarm/fault will 252 Moderate ature is high. clear when a heat call ends successfully. (Furnace) The furnace is in Watchguard This is a five strike condition during a single demand. Check for proper gas flow. Ensure 270 Critical mode. The furnace igniter cannot turn on the that igniter is lighting burner. Check flame sensor current. Check for dirty filters. The alarm/ flame. fault will clear on successful ignition.

25 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code This is a five strike condition during a single demand. Check pressure (inches w.c.) of low (Furnace) The furnace is in Watchguard pressure switch closing during a heat call. Measure operating pressure (inches w.c.). 271 Critical mode. The furnace low pressure switch is Inspect vent and combustion air inducer for correct operation and restriction. The alarm/ open. fault will clear on successful ignition. (Furnace) The furnace is in Watchguard Check operation of low pressure switch to see if it is stuck open during a heat call. Meas­ 272 Critical mode. The furnace low pressure switch is ure operating pressure (inches w.c.). Inspect vent and combustion air inducer for correct open during run mode. operation and restriction. The alarm/fault will clear when a heat call ends successfully. (Furnace) The furnace is in Watchguard Check micro­amperes of flame sensor using thermostat diagnostics. Clean or replace 273 Critical mode. The furnace flame is going off during sensor. Measure voltage of neutral to ground to ensure good unit ground. The alarm/fault a heating cycle. will clear when a heat call ends successfully. (Furnace) The furnace limit switch has been The system will go into Watchguard mode. Check firing rate and air flow. Check for block­ 274 Critical open for more than 3 minutes. age. The alarm/fault will clear when a heat call ends successfully. (Furnace) The furnace flame is out of se­ The system will go into Watchguard mode. Shut off gas. Check for gas valve leak. The 275 Critical quence. alarm/fault will clear on next successful ignition. (Furnace) The furnace is not able to calib­ The system will go into Watchguard mode. Check vent system and pressure 276 Critical rate or the high pressure switch opened or switch wiring connections. The fault/alarm will clear when the furnace calibrates itself failed to close in run mode. successfully. The system will go into Watchguard mode. Measure resistance of hot surface igniter. (Furnace) There is a problem with the fur­ 290 Critical Replace the hot surface ignitor it is not within specifications. The alarm/fault will clear on nace ignition circuit. next successful ignition. The system will go into Watchguard mode. Check for dirty filters and other air flow restric­ (Furnace) The heating airflow is below the 291 Critical tions. Check blower performance. The alarm/fault will clear when a heat call ends suc­ minimum required level. cessfully. The system will go into Watchguard mode. Indoor blower motor unable to start. This could (Furnace / Air Handler) The (furnace or be due to seized bearing, stuck wheel, obstruction etc. Replace motor or wheel if as­ 292 Critical air­handler) indoor blower motor will not sembly does not operate or meet performance standards. The alarm/fault clears after the start. indoor blower motor starts successfully. The system will go into Watchguard mode. Check combustion blower bearings, wiring and (Furnace) There is over current in the fur­ amps. Replace if does not operate or does not meet performance standards. The alarm/ 294 Critical nace inducer motor. fault clears after inducer current is sensed to be in­range after the ignition following the Watchguard mode or reset. Indoor blower motor over temperature (motor tripped on internal protector). Check motor (Furnace) The indoor blower motor is over 295 Minor bearings and amps. Replace if necessary. The alarm/fault clears after blower demand is heating. satisfied.

507341-01 26 Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code (Furnace / Air Handler / Damper Control Compare outdoor sensor resistance to temperature/resistance charts in installation in­ 310 Critical Module) There is a problem with (furnace or structions. Replace sensor if necessary. The alarm/fault is cleared 30 seconds after fault is air­handler) discharge air sensor. detected as recovered. Warning Only. Furnace blower in cutback mode due to restricted airflow. Reduce firing rate (Furnace) The heat firing rate has been re­ every 60 seconds to match available CFM. Check filter and duct system. To clear, replace 311 Minor duced to match available airflow (cutback filter if needed or repair/add duct. 2­stage controls will reduce firing rate to 1st stage. The mode). alarm/fault clears when a heat call finishes successfully. Warning Only. Restricted airflow ­ Indoor blower is running at a reduced CFM (Cutback (Furnace / Air Handler) The blower cannot Mode ­ The variable speed motor has pre­set speed and torque limiters to protect the 312 Minor provide the requested CFM due to high stat­ motor from damage caused by operating outside of design parameters (0 to 0.8” e.g.. total ic. external static pressure). Check filter and duct system. To clear, replace filter if needed or repair/add duct. The alarm/fault is cleared after the current service demand is satisfied. Check for proper configuring in installation instructions. Alarm is just a warning. The sys­ (Furnace / Air Handler) The indoor and out­ 313 Minor tem will operate, but might not meet efficiency and capacity parameters. The alarm will door unit capacities do not match. clear after commissioning is complete. 344 Critical (Furnace) Relay Y1 Failure Y1 relay failed; operation stopped. Alarm clears 300 seconds after Y1 input sensed OFF. (Air Handler / Equipment Interface Module / Heat Pump) The “O” relay on the air­handler O relay / Stage 1 failed. Pilot relay contacts did not close or the relay coil did not energize. 345 Critical has failed. Either the pilot relay contacts did Replace control. Cleared after the fault recovered following reset. not close or the relay coil did not energize. (Air Handler) The heat pump jumper was not Configuration link(s) not removed on control. Cut O­R. Applicable with non communicating 346 Critical removed on the air­handler control board. outdoor unit with communicating indoor system. (Furnace / Air Handler / Equipment Interface Module) The “Y1” relay on the (furnace or Operation stopped. Y1 relay / Stage 1 failed. (Pilot relay contacts did not close or 347 Critical air­handler) has failed. Either the pilot relay the relay coil did not energize; no input back to IFC chip). Critical Alert. Cleared after reset contacts did not close or the relay coil did and Y1 input sensed. not energize. (Furnace / Air Handler) The “Y2” relay on the (furnace or air­handler) has failed. Either the Y2 relay / Stage 2 failed. (Pilot relay contacts did not close or the relay coil did not ener­ 348 Critical pilot relay contacts did not close or the relay gize; no input back to IFC chip). Critical Alert. Cleared after reset and Y1 input sensed. coil did not energize. (Furnace) The “O” to “R” jumper on the fur­ Configuration link R to O needs to be restored. Replace link or hard­wire. Applicable in non 349 Critical nace needs to be restored. communicating mode. Critical Alert.

27 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code Heat call with no configured or incorrectly configured electric heat. Check for proper con­ (Air Handler) The air­handler's electric heat 350 Critical figuring under Configuring Electric Heat Stages in the air handler installation instructions. is not configured. Cleared after electrical heat detection is successful. (Air Handler) There is a problem with the air­handler's 1st stage electric heat. Either Heat section / Stage 1 failed. (Pilot relay contacts did not close, or the relay coil in the 351 Critical the pilot relay contacts did not close, or the electric heat section did not energize.) Air handler will operate on 1st stage for reminder of relay coil in the electric heat section did not the heat call. Will clear after fault recovered. energize. (Air Handler) There is a problem with the air­handler's 2nd stage electric heat. Either the pilot relay contacts did not close, or the 352 Critical Heat section / Stage 2 failed (Same as Code 351). relay coil in the electric heat section did not energize. The air­handler will operate on 1st stage electric heat until the issue is resolved. (Air Handler) There is a problem with the air­handler's 3rd stage electric heat. Either the pilot relay contacts did not close, or the 353 Critical relay coil in the electric heat section did not Heat section / Stage 3 failed (Same as Code 351). energize. The air­handler will operate on 1st stage electric heat until the issue is re­ solved.` (Air Handler) There is a problem with the air­handler's 4th stage electric heat. Either the pilot relay contacts did not close, or the 354 Critical Heat section / Stage 4 failed (Same as Code 351). relay coil in the electric heat section did not energize. The air­handler will operate on 1st stage electric heat until the issue is resolved. (Air Handler) There is a problem with the air­handler's 5th stage electric heat. Either the pilot relay contacts did not close, or the 355 Critical Heat section / Stage 5 failed (Same as Code 351). relay coil in the electric heat section did not energize. The air­handler will operate on 1st stage electric heat until the issue is resolved.

507341-01 28 Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code Control sees the loss of 24VAC for 2 minutes .Terminate all services and wait for (Furnace) The furnace control board has not interlock switch to close. The alarm will clear when 24VAC is continuously sensed on DS 370 Critical received 24VAC power for 2 minutes or terminal for a minimum of 10 seconds or on a power reset. If 2 stage with float switch, the more. IFC control R­DS is open. Interlock relay is energized, but input is not sensed after 3 seconds. There will be no heat­ Moderate / (Equipment Interface Module) Interlock relay 380 ing or cooling due to this error. De­energize interlock relay and energize after 5 minutes if Critical failure (IFC or AHC mode only) demand is still present. Moderate / (Equipment Interface Module) Interlock relay Interlock relay continuously sensed (with relay off). No heating and cooling operations. 381 Critical stuck (IFC or AHC modes only) Alarm clears 30 seconds after fault clears. (Equipment Interface Module) Relay W1 fail­ 382 Moderate W1 relay energized, but input is not sensed after three seconds. ure (IFC and AHC modes only) Thermostat demand Y1 is present; but, compressor is not running. Check power to unit. (Outdoor Unit) The compressor internal 400 Critical Clears the error after current is sensed in both RUN and START sensors for at least 2 overload has tripped. seconds, or after service is removed, or after power reset. Compressor ran more than 18 hours to satisfy a single thermostat demand. Will not lock­ (Outdoor Unit) Either the compressor ran for out system. If 2 stage, units with blinking LED light controls, unit will run in low speed; units more than 18 hours continuously trying to 401 Moderate with 7­segment display will display code, but continue to run in high speed. If a Heat cool the home or the refrigerant pressure in Pump, and if outdoor temp is less than 65 degrees, code is ignored. Clears the error after the system is low. 30 consecutive normal run cycles or power reset. Also monitors low pressure switch trips. (Outdoor Unit) Either the discharge or suc­ Discharge or suction pressure out­of­limits, or compressor overloaded. Clears the error 402 Critical tion pressure level is out­of­limits, or the is after 4 consecutive normal compressor run cycles. compressor overloaded. (Outdoor Unit) The compressor ran for less Compressor runs less than 3 minutes to satisfy a thermostat demand. Clears the error 403 Moderate than 3 minutes to satisfy a thermostat de­ after 4 consecutive normal run cycles or power reset. mand. (Outdoor Unit) The compressor rotor is Compressor rotor locked up due to run capacitor short, bearings are seized, excessive locked up. This could be due to a short cir­ 404 Critical liquid refrigerant, etc. (NOTE: May need to install hard start kit). Clears the error after 4 cuiting of the run capacitor, seizing of the consecutive normal run cycles or after power reset. bearings or excessive liquid refrigerant etc. (Outdoor Unit) The compressor circuit is Compressor circuit open (due to power disconnection, open fuse, etc.) Clears the error 405 Critical open. This could be due to a power discon­ after 1 normal compressor run cycle. nection, open fuse etc.

29 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code (Outdoor Unit) The required amount of cur­ Required amount of current is not passing through Start current transformer. Clears the 406 Critical rent is not passing through the start current error after current is sensed in START sensor, or after power reset. transformer. (Outdoor Unit) The required amount of cur­ Required amount of current is not passing through the RUN current transformer. Clears 407 Critical rent is not passing through run current trans­ the error after current is sensed in the RUN sensor, or 1 normal compressor run cycle, or former. after power reset (Outdoor Unit) The compressor is running Compressor runs continuously. Clears the error after 1 normal compressor run cycle or 408 Critical continuously. after power reset. (Furnace / Air Handler / Outdoor Unit) The secondary voltage for the (furnace, air­hand­ ler or outdoor unit) has fallen below 18VAC. Secondary voltage is below 18VAC. After 10 minutes, operation is discontinued. Clears the 409 Moderate If this continues for 10 minutes, the thermo­ code after voltage is higher than 20VAC for two seconds or after power reset. stat will turn off the (furnace, air­handler or outdoor unit). Low pressure switch opens at at a specific pressure (system shuts down) and (Outdoor Unit) The outdoor unit pressure is 410 Moderate below the required limit. closes at a specific pressure (system restarts). For specific unit low pressure values, see the applicable unit documentation. (Outdoor Unit) The low pressure switch has Open low pressure switch error count reached five strikes. Check system charge using opened 5 times during a single demand. As 411 Critical approach and sub cooling temperatures. Reset by putting outdoor unit control in test mode a result, the thermostat has shutdown the or resetting low voltage power. outdoor unit. Unit pressure is above the upper limit. System is shut down. Confirm that the system is (Outdoor Unit) The outdoor unit pressure is properly charged with refrigerant. Check condenser fan motor, TXV, indoor unit blower 412 Moderate above the required limit. The system will motor, stuck reversing valve or clogged refrigerant filter. Confirm that the outdoor unit is shut down. clean. The alarm clears after the pressure switch closes or a power reset (Outdoor Unit) The high pressure switch has Open high pressure switch error count reached 5 strikes. Check system charge using opened 5 times during a single demand. As approach and sub cooling temperatures. Check outdoor fan operation. Check for dirt or 413 Critical a result, the thermostat has shutdown the debris blocking air flow to outdoor unit. Reset by putting outdoor unit control in test mode outdoor unit. or resetting low voltage power. (Outdoor Unit) The discharge line temperat­ Discharge line temperature is > 279ºF. Make sure coil is clean and airflow unobstructed in 414 Critical ure is higher than the recommended upper and out of condenser. Check system operating pressures and compare to unit charging limit of 279ºF. charts in installation manual. Clears after discharge temperature is < 225ºF.

507341-01 30 Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code Discharge line high temperature error count reached five strikes. Make sure coil is clean (Outdoor Unit) The discharge line temperat­ and airflow unobstructed in and out of condenser. Check system charge using approach 415 Critical ure has been consistently higher than the and sub cooling temperatures. Reset by putting outdoor board in test mode or resetting recommended upper limit of 279ºF. low voltage power. (Outdoor Unit) The outdoor coil sensor is Sensor being detected open or shorted, or temperature is out of sensor range. either open, short­circuited or the temperat­ Outdoor unit control will not perform demand or time/temperature defrost operation. (Sys­ 416 Critical ure is out of sensor range. As a result the tem will still heat or cool.) Clears when outdoor unit control detects proper sensor read­ outdoor unit control will not perform any de­ ings. frost tempering. Outdoor unit control detects open or shorted sensor, or temperature that is out of sensor (Outdoor Unit) The outdoor unit sensor is range. Critical Alert after 10 minutes. Reset by replacing sensor. This fault is detected by either open, short­circuited or the temperat­ allowing the unit to run for 90 seconds before checking sensor resistance. If the sensor 417 Critical ure is out of sensor range. As a result the resistance is not within range after 90 seconds, the board will count one fault. After 5 outdoor unit control will not perform any de­ faults, the board will lock out. Check for proper sensor reading and attachment to line. frost tempering. Replace if out­of­specifications. The damper control module detects open or shorted discharge sensor, or temperature that (Damper Control Module) The damper con­ is out of discharge sensor range. Check the resistance of the discharge sensor and com­ trol discharge air temperature sensor is pare to temperature resistance chart ­ replace if needed. Reset by replacing the discharge Moderate either open, short­circuited or the temperat­ 417 sensor. This fault is detected by allowing the unit to run for 90 seconds before checking / Critical ure is out of sensor range. As a result the discharge sensor resistance. If the discharge sensor resistance is not within range after outdoor unit control will not perform any de­ 90 seconds, the control will count one fault. After 5 faults, the control will lock out. Check frost tempering. for proper sensor reading and attachment to line. The alarm clears after a power reset. W terminal is energized while in cooling mode. Possible cause may be a stuck closed relay on the control, or something external to the control that is energizing W terminal (Outdoor Unit) There is a faulty “W” output 418 Moderate when it should not be energized. Solution: Disconnect any wiring from the W terminal. If 24 circuit. volts is still on the terminal, then it is a stuck relay. If the 24 volts disappears, then there is a need to check any of the wires hooked up to the W terminal. (Outdoor Unit) The “W” output on the out­ The W output (code E418) on the outdoor unit has reported more than five strikes. As a door unit has reported more than 5 errors. 419 Critical result, the system has shut­down the outdoor unit. Disconnect thermostat lines from W As a result, the system has shutdown the and verify 24VAC on the W. If 24VAC is present, replace the control. outdoor unit. Defrost cycle lasts longer than 20 minutes. Check heat pump operation. Cleared (Outdoor Unit) The “W” output terminal on 420 Critical when W1 signal is removed. Applicable only in communicating mode with non­communic­ the outdoor unit is not wired correctly ating heat pump.

31 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code Air Handler / Equipment Interface Module). 421 Critical The heat pump defrost cycle has taken more Voltage sensed on W output terminal when Y1 out is deactivated. than 20 minutes to complete. Compressor top cap switch exceeding Check condenser fan motor, TXV, indoor unit blower motor, stuck reversing valve or 422 Moderate thermal limit. clogged refrigerant filter. Automatically clears when error is corrected. Moderate / Control will lockout after 10 strikes within an hour. To clear disconnect power to outdoor 423 The inverter has detected a circuit problem. Critical unit and restart. In normal operation after outdoor control recognizes sensors, the alarm will be sent if valid temperature reading is lost. Compare liquid line sensor resistance to temperature/resist­ ance charts in unit installation instructions. Replace sensor pack if necessary. At the be­ The liquid line temperature sensor has mal­ 424 Moderate ginning of (any) configuration, furnace or air­handler control will detect the presence of the functioned. sensor(s). If detected (reading in range), appropriate feature will be set as 'installed' and shown in the iComfort Wi­Fi® thermostat 'About' screen. The alarm / fault will clear upon configuration, or sensing normal values. Outdoor control has increased minimum Outdoor ambient temperature is below system limit. Control will attempt to run at lowest 425 Minor compressor speed to allow for proper oil re­ allowed compressor speed to allow for proper oil return. Automatically clears when out­ turn due to low ambient temperature. door ambient temperature rises above limit for more then 5 minutes. After ten faults within one hour control will lockout. To clear disconnect power to outdoor 426 Critical Excessive inverter alarms unit and restart. Inverter alarms 12 to 14 and 53 do not count towards this lockout condi­ tion. If condition (55A or higher) is detected, outdoor unit will stop (compressor and fan). Moderate / The inverter has detected a DC peak fault 427 Anti­short cycle is initiated. If peak current (55A or higher) occurs 10 times within an hour, Critical condition. system will lockout. To clear, disconnect power to outdoor unit and restart. If condition is detected, outdoor unit will stop (compressor and fan). Anti­short cycle is Moderate / The inverter has detected a high main input 428 initiated. If condition occurs 10 times within an hour, system will lockout. To clear, discon­ Critical current condition. nect power to outdoor unit and restart. Error occurs when DC link voltage drops below 14VDC. If condition is detected, outdoor Moderate / The inverter has detected a DC link low 429 unit will stop (compressor and fan). Anti­short cycle is initiated. If condition occurs 10 times Critical voltage condition. within an hour, system will lockout. To clear, disconnect power to outdoor unit and restart. If condition is detected, outdoor unit will stop (compressor and fan). Anti­short cycle is Moderate / 430 Compressor start­up failure initiated. If condition occurs 10 times within an hour, system will lockout. To clear, discon­ Critical nect power to outdoor unit and restart.

507341-01 32 Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code Error occurs when PFC detects a over current condition of 100A peak. If condition is de­ Moderate / The inverter has detected a PFC circuit tected, outdoor unit will stop (compressor and fan). Anti­short cycle is initiated. If condition 431 Critical over­current condition. occurs 10 times within an hour, system will lockout. To clear, disconnect power to outdoor unit and restart. Error occurs when the DC link capacitor voltage is greater than 480VDC. If condition is Moderate / The inverter has detected a DC link high detected, outdoor unit will stop (compressor and fan). Anti­short cycle is initiated. If condi­ 432 Critical voltage condition. tion occurs 10 times within an hour, system will lockout. System will stop. To clear, discon­ nect power to outdoor unit and restart. Error occurs when compressor peak phase current is greater than 28A. Inverter will issue code 14 first and slow down to try to reduce the current. If the current remains high, out­ Moderate / 433 Compressor phase current is too high. door unit will stop (compressor and fan). Anti­short cycle is initiated. If condition occurs 5 Critical times within an hour, system will lockout. To clear disconnect power to outdoor unit and restart. This error will occur when communication check­sum error occurs for 3 minutes. Outdoor Moderate / Outdoor control has lost communications 434 control will stop all compressor demands, recycle power to the inverter by de­energizing Critical with the inverter for greater than 3 minutes. the contactor for 2 minutes. When this error occurs, the outdoor control will cycle power to the inverter by opening the Moderate / 435 Inverter internal error. contactor for 2 minutes. Outdoor control will cycle power to the inverter 3 times and then Critical outdoor unit is locked out. This occurs when the heat sink temperature exceeds the inverter limit. Inverter will issue code 13 first and slow down to try to cool the heat since. If temperature remains high, Moderate / Inverter heat sink temperature exceeded 436 outdoor unit will stop (compressor and fan). Anti­short cycle is initiated. If condition occurs Critical limit. 5 times within an hour, system will lockout. System will stop. To clear, disconnect power to outdoor unit and restart. This occurs when the temperature sensor detects a temperature less than 0.4ºF or great­ Heat sink temperature sensor fault has oc­ Moderate / er than 264ºF after 10 minutes of operation. If condition is detected, outdoor unit will stop 437 curred (temperature less than 4 ºF or great­ Critical (compressor and fan). Anti­short cycle is initiated. If condition occurs 5 times within an er than 264ºF after 10 minutes of operation). hour, system will lockout. To clear disconnect power to outdoor unit and restart. Error occurs when PFC detects an input over current condition of 35A peak. If condition is Moderate / The inverter has detected a PFC circuit detected, outdoor unit will stop (compressor and fan). Anti­short cycle is initiated. If condi­ 438 Critical over­current condition. tion occurs 10 times within an hour, system will lockout. To clear, disconnect power to outdoor unit and restart.

33 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code Input current is approaching a high limit. Compressor speed will automatically slow down. Compressor slowdown due to high input cur­ The control continues sending the inverter speed demanded by the thermostat. The con­ 439 Moderate rent. trol will set indoor CFM and outdoor RPM to values according to demand percentage rather than the actual Hz. Alarm is automatically clear. Heat sink temperature is approaching limit. The compressor speed will automatically slow Compressor slowdown due to high heat­sink down to reduce heat­sink temperature. The control will set indoor CFM and outdoor RPM 440 Moderate temperature. to values according to demand percentage rather than the actual Hz. Alarm is automatic­ ally cleared. Compressor current is approaching high limit. The compressor speed will automatically Compressor slowdown due to high com­ 441 Moderate slow down. The control will set indoor CFM and outdoor RPM to values according to de­ pressor current. mand percentage rather than the actual Hz. Alarm is automatically cleared. The top cap switch has opened 5 times with­ When compressor thermal protection sensor opens 5 times within 1 hour. Outdoor unit will 442 Critical in one hour. As a result, the outdoor unit is stop. To clear, disconnect power to outdoor unit and restart. locked out. Check for proper configuring under unit size codes for outdoor unit on configuration guide or in installation instructions. If replacing inverter, verify inverter model matches unit size. 443 Critical Incorrect appliance unit size code selected. The alarm/fault clears after the correct match is detected following a reset. Remove the thermostat from the system while applying power and reprogramming. Moderate / • Damper Supply voltage is < 18VAC. 530 Low Damper 24VAC Voltage Critical • Maintain non­zone mode for 5 minutes after alarm clears. Zoning Pressure Switch Opened (high pres­ Compressor pressure is above the specified limit. Compressor is turned off. Zoning will be 532 Moderate sure) restored once the high pressure switch closes. Moderate / Invalid temperature reading, Open or short sensor detected. System is restored 30 542 Zone 1 Temperature Sensor Problem Critical seconds after fault is recovered. Moderate / Invalid temperature reading, Open or short sensor detected. System is restored 30 543 Zone 2 Temperature Sensor Problem Critical seconds after fault is recovered. Moderate / Invalid temperature reading, Open or short sensor detected. System is restored 30 544 Zone 3 Temperature Sensor Problem Critical seconds after fault is recovered. Moderate / Invalid temperature reading, Open or short sensor detected. System is restored 30 545 Zone 4 Temperature Sensor Problem Critical seconds after fault is recovered.

507341-01 34 Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in Table 1. Alert Codes and Troubleshooting the Installer alert button. Minor and Moderate alerts are found only in the Installer alert button. Alert Priority Alert Text Steps to clear Code (Equipment Interface Module) Pre­coil dis­ Interlock relay energized, but input not sensed after 3 seconds. No heating and cooling Moderate / charge air temperature sensor problem 594 operations. De­energize interlock relay and re­energized 5 minutes later if demand is still Critical (DFM mode only). Advances from moderate present. Alarm clears 5 minutes after fault clears. to critical after ten (10) minutes. Load shedding function: Provides a method for a local utility company to limit the maximum Compressor has been cycled OFF on utility 600 Critical power level usage of the outdoor unit. The feature is activated by applying 24 volts AC load shedding. power to the L and C terminals on the outdoor control. Low temperature Protection: Outdoor unit will not operate when the outdoor temperature is at or below ­4°F (­20°C). If the unit is operating and the outdoor temperature drops below Outdoor unit has been cycled OFF on low 601 Critical ­4°F (­20°C), the unit will continue to operate until the room thermostat is satisfied or the temperature protection. outdoor temperature drops to ­15°F (­26°C). (Outdoor unit ambient sensor provides tem­ perature readings). (Thermostat) The temperature sensor in the 700 Moderate Recalibrate thermostat to clear. Replace thermostat if needed. thermostat is not working properly. (Thermostat) The thermostat is reading in­ Recalibrate thermostat to clear; cool thermostat; adjust setpoint. Replace thermostat, if 701 Moderate door temperatures above the pre­pro­ needed. grammed limit. (Thermostat) The thermostat is reading in­ Recalibrate thermostat to clear; warm thermostat; adjust setpoint. Replace thermostat, if 702 Moderate door temperatures below the pre­pro­ needed. grammed limit. (Thermostat) The humidity sensor in the 703 Moderate Recalibrate thermostat to clear; adjust setpoint. Replace thermostat, if needed. thermostat is not working properly. (Thermostat) The thermostat is reading in­ 704 Moderate door humidity levels above the pre­pro­ Recalibrate thermostat to clear. Replace thermostat, if needed. grammed limit. (Thermostat) The thermostat is reading in­ 705 Moderate door humidity levels below the pre­pro­ Recalibrate thermostat to clear. Replace thermostat, if needed. grammed limit. Ohm reading between i+ and i­ anywhere on the RSBus with supply power off should be Ohm The ohm reading in the system is either too between 70 and 90 ohms. If above 90 ohms, check and repair wiring, splices or other — Check high or too low. wiring defects that may be causing the excessive resistance. If less than 70 ohms, check for shorted wires.

35 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat HOMEOWNER SERVICE ALERT CODES

Number Value Number Value Number Value Number Value Number Value

3000 Filter 1 3002 Humidifier Pad 3004 Maintenance 4000 User Wi-Fi state change, dis­ 4002 Image file download failed able

3001 Filter 2 3003 UV Light 3005 PureAir Maintenance 4001 Firmware download failed

507341-01 36 Wiring Diagrams iComfort™ Communicating System Wiring DAS NOTE - The discharge air sensor is iComfort by Lennox FURNACE (IFC) OR AIR HANDLER (AHC) intended to be mounted downstream of the OPTIONAL DIS­ furnace heat exchanger and air conditioning CHARGE AIR coil. It must be placed in free airflow, where SENSOR (SEE other accessories (such as humidifiers, UV DAS NOTE) lights, etc.) will not interfere with its accur­ acy. Wiring distance between the IFC or OPTIONAL OUT­ AHC and the discharge air sensor should DOOR AIR SENSOR not exceed 10ft when wired with 18-gauge (SEE OAS NOTE) thermostat wire. OAS NOTE - Wiring distance between the iComfort Wi‐Fi® IFC or AHC and the outdoor temperature THERMOSTAT sensor should not exceed 200ft when wired with 18-gauge thermostat wire.

iComfort by Lennox OUTDOOR AIR CON­ DITIONING OR HEAT RSBus PUMP UNIT

RSBus iComfort Wi‐Fi® Thermostat iComfort by Lennox Indoor Furnace or Air Handler Maximum total length of all connections on iComfort by Lennox Outdoor Condensing Unit or Heat Pump the RSBus is limited to 1500ft. Wire gauge of RSBus wire is 18.

37 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat iComfort™ Communicating Indoor / Non-Communicating Outdoor System Wiring iComfort by Lennox AIR HANDLER (AHC) iComfort by Lennox FURNACE (IFC) OR AIR HANDLER (AHC) OPTIONAL DIS­ CHARGE AIR OPTIONAL OUT­ OPTIONAL DIS­ OPTIONAL OUT­ SENSOR (SEE DOOR AIR SENSOR CHARGE AIR DOOR AIR SENSOR DAS NOTE ON (SEE OAS NOTE SENSOR (SEE (SEE OAS NOTE PAGE 41) ON PAGE 41) DAS NOTE ON ON PAGE 41) PAGE 41) iComfort Wi‐Fi® Setup Notes: iComfort Wi‐Fi® THERMOSTAT Cut Y1-Y2 On-board THERMOSTAT Link For 2-stage Out­ door Units Cut R-O On-board Link For Outdoor Heat Pump Units RSBus RSBus Maximum total length of all connec­ Maximum total tions on the RSBus length of all connec­ is limited to 1500ft. STANDARD STANDARD tions on the RSBus OUTDOOR AIR Wire gauge of RS­ OUTDOOR HEAT is limited to 1500ft. CONDITIONING Bus wire is 18. PUMP UNIT - 1 Wire gauge of RS­ UNIT - 1 OR 2 OR 2 STAGE Bus wire is 18. STAGE

iComfort Wi‐Fi® Setup Note: Thermostat Cut Y1-Y2 On- iComfort by Lennox board Link For Air Handler 2-stage Outdoor Units Standard Outdoor Heat Pump iComfort Wi‐Fi® Thermostat iComfort by Lennox Indoor Furnace or Air Handler Standard Outdoor Condensing Unit

507341-01 38 iComfort Wi-Fi®, Equipment Interface Module, Non-Communicating (Conventional) Indoor Unit and iComfort®-enabled Outdoor Unit.

iComfort iComfort® indoor Wi‐Fi® unit RSBus

Conventional 24V AHC or Furnace or Air Handler (1 or 2 Stage) Equipment Interface Module (EIM)

See Equipment Interface Module Installation in­ structions for additional configurations.

39 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat iComfort Wi-Fi®, Damper Control Module and Communicating Indoor / Outdoor Unit

NOTE: USE TERMINAL DESIGNATED “IN­ DISCHARGE DOOR” ON DAMPER CONTROL TO CON­ AIR SENSOR NECT TO THE INDOOR UNIT. OPTIONAL OUTDOOR AIR SENSOR IHARMONY ZONING iComfort Wi-Fi SYSTEM INDOOR

iComfort® OUTDOOR IN-ZONE TSTAT UNIT THERMOSTATS

PWR D+ PWR ® iComfort INDOOR UNIT D- D+ C D- C PWR PWR D+ To iHarmony D+ D- D- To indoor unit C C If unable to connect two To thermostat wires to indoor unit termi­ ® nals then pigtail wiring is an (SEE IHARMONY INSTALLATION option. INSTRUCTION FOR CONNECTIONS TO DAMPERS.

507341-01 40 DAS NOTE: The discharge air sensor is intended to be mounted IFC or AHC should not exceed 200 feet when wired with 18-gauge downstream of the heat exchanger and air conditioning coil. It must be thermostat wire. placed in free airflow, where other accessories (such as humidifiers, UV RSBUS NOTE Maximum total length of all connections on the RSBus is lights, etc.) will not interfere with its accuracy. Wiring distance between the limited to 1500 ft. (450 m). Max. length between components is 300 ft. (90 IFC or AHC and the discharge air sensor should not exceed 10 feet when m). wired with 18-gauge thermostat wire. OAS NOTE: The outdoor temperature sensor wiring distance between the

41 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat Optional Accessories Wiring FOR USE WITH ANY ICOMFORT BY LENNOX SYSTEM

iComfort by Lennox NOTE: iComfort Wi‐Fi® THERMOSTAT SENSES HUMIDITY & CONTROLS 24V “H” OUTPUT (& 120V “H” OUTPUT) SLP98 & G71MPP FURNACE TO CYCLE HUMIDIFIER BASED ON DEMAND. NO OTHER CONTROL OR HUMIDISTAT REQUIRED. (IFC) OR AIR HANDLER (AHC) OPTIONAL OUTDOOR AIR SENSOR FOR USE WITH HUMIDIFIER (IF NOT ALREADY IN THE SYSTEM FOR OTHER FUNCTIONS. BUILT INTO ALL iComfort by Lennox OUTDOOR UNITS). (SEE OAS NOTE ON PAGE 81) DISCHARGE AIR SEN­ For SL290 & EL296, see HUMIDIFIER diagram HCWH-01 SOR (REQUIRED FOR below (bottom right) DEHUMIDIFIER CONTROL EVEN HEAT) (SEE DAS NOTE ON PAGE 81) W Rf Cf HVAC EQUIP

iComfort Wi‐Fi® Gs

THERMOSTAT Gh

HVAC DH

EQUIPMENT NC RSBus AUXILIARY DEHUMIDIFIER 090 & 135 capacities only (065 not compatible) Maximum total length of all connec­ iComfort by Lennox SL280, EL296 FURNACE tions on the RSBus is limited to 1500ft. iComfort Wire gauge of Wi‐Fi® RSBus wire is 18. thermostat

NOTE: 24V UV LIGHT iComfort APPLICATIONS enabled In an iComfort by Lennox outdoor unit system, neither furnace nor air handler transformer will have adequate VA to power 48G96 Relay 24V UV light applications. An additional transformer for GND IN UV light applications is re­ quired. UV light wiring con­ nections are independent of HVAC system operation; see UV light installation instruc­ tions. 120VAC<------HUMIDIFIER CONNECTIONS------> 24VAC

507341-01 42 Optional Accessories Wiring FOR USE WITH ANY ICOMFORT BY LENNOX™ SYSTEM iComfort by Lennox LVCS Ventilation Control System iComfort by Lennox SLP98 & G71MPP FURNACE iComfort by 2-STAGE FURNACE iComfort by (IFC) OR AIR HANDLER (AHC) Lennox Lennox f Furnace or Outdoor Air Air Handler Conditioning DS or Heat Pump

® CUT R iComfort Wi‐Fi R-DS

Thermostat Vent W914

ODT (POWER COMPANY INTERRUPTION SYSTEMS ARE WIRED SAME AS OVERFLOW SWITCH) RSBus Standard 1 or 2 stage AC HVAC Heat or Cool call, or the fan is in or HP unit continuous operation, the ventilation control­ ler will open OA damper to ventilate if the outdoor temperat­ iComfort by Lennox Furnace or Air Handler ure and indoor humid­ ity are within the limits of the ventilation con­ HEPA Bypass Filter X2680 HEPA Interlock Kit troller.

26L56 Current sensing Pass indoor blower relay kit. motor common wire through current loop. NOTE: Pass the blower motor L1 wire through the current loop on the current sensing See HEPA Interlock Kit relay as shown. for installation details LVCS. Set cycle time to 1 hour; set ventilation time to 60 minutes. iComfort by Lennox NOTE: Use the iComfort® circulate fan percentage of ON* TIME to control ventilation Furnace or Air Handler time.

43 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat ICOMFORT WI-FI OR S30 SMART HUB CONNECTIONS

507341-01 44 Figure 21. Wiring the Digital Ventilation Controller (iComfort Series Thermostat)

Thermostat Wire Termination in Communicating System

RSBus Note: iComfort Wi‐Fi® thermostat does not require shielded cable wiring. Minimum wire size is 18 gauge Outdoor Unit Indoor Unit Controller iComfort Wi‐Fi® thermostat Single wire to Single wire to terminal C terminal C Unused wires

Unused wires

BEST PRACTICES! Keep all communication wiring as far away from house electric­ Maximum total length of all connections on the RSBus is limited to al wiring and large electrical appliances as possible (15' [5m] recommended). 1500 ft. (450 m). Max. length between components is 300 ft. (90 m).

Communicating systems using the iComfort Wi‐Fi® thermostat require four Use wire nuts to bundle the unused wires at each end of the cable. A single thermostat wires between the thermostat and the furnace/air handler control wire should then be connected to the indoor unit end of the wire bundle and and four wires between the outdoor unit and the furnace/air handler control. attached to the “C” terminals as shown in the diagram above. When a thermostat cable with more than four wires is used, the extra wires This is not an issue in non-communicating systems. must be properly connected to avoid electrical noise. The wires must not be left disconnected.

45 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat Configuring Heat Sections on Air Handler Control (AHC)

IMPORTANT: After electric heat strips are installed, the Air Handler Control FUSE 3 AMP (AHC) must be manually configured to detect the number of electric heat HEAT HUMIDITROL OR

sections. (SEE ALSO 506181-01 for complete configuration guide.) Y2 DS

1234 O STAGE C DH − − − − HEAT PUMP R DEHUM Y1 COMPR R HARMONY XFMR 24V 2 This procedure is applicable only to the CBX32MV-XX-230-6-06 and higher COOL HUMIDIFICATION and CBX40UHV (all models). To configure the heat strips so that they will be 24 VAC 1234 SMART AUTO detected by the thermostat: COM DELAY EVENHEAT • Power must be applied to the air handler but NOT to the thermostat. DS 1 1234

P8 85

100 130 O Remove thermostat from base plate or remove wires to thermostat at 3 2 11 5 the air handler. 4 BLOWER L 69 58 7 ADJUST ONLY CFM H • On the air handler control (AHC), unit should be in idle mode (decimal NORM + − 1234 DH blinks at 1 Hertz—0.5 second ON, 0.5 second OFF. R C • Select field test mode—touch and hold the push button until solid “–” XFMR LINE Y1 appears; release button. Display will blink. L2 L1 Y2 G • Press the push button and wait for the display LED to show “H” (capital G L2 L1 INDOOR A92 H), then release the button. BLOWER INTEGRATED W3 POWER CONTROL W2 • The AHC cycles the indoor blower motor “on” to the selected heat EARTH W1 speed and stages the electric heat relays “on” and “off” to automatically INDOOR BLOWER detect the number of electric heat sections. The AHC stores the SIGNAL4 5 6 number of electric heat sections, then automatically exits “Field Test 12 3 RCI + I − Mode”. R I + I − C OUTDOOR DISCHARGE I + I − OUTDOOR UNIT AIR SENSOR AIR SENSOR LINK THERMOSTAT • At this point, the iComfort Wi‐Fi® will now detect the heat strip information stored in the AHC. PUSHBUTTON LED

507341-01 46 Using the Secure Web Portal Accessing Installer Screens and Changing Equipment Parameters Access all the great Wi-Fi enabled features on your iComfort® thermostat from our secure web portal. To access the installer screens after the unit has been placed in operation www.myicomfort.com and the user home screen is displayed, touch the “Lennox” logo and hold for After signing in, you’ll be able to view your iComfort system settings, adjust 5 seconds. The system will access the installer screens. the temperature and view reminders and alerts – just as you would on your A message screen stating “Qualified Lennox equipment installer warning” iComfort thermostat at home. With a familiar look and settings this simple, screen appears. you should feel right at home. Don’t forget to check out the available Apps and skins. • When pressing yes, the thermostat will search for communicating devices in the system. From the web portal welcome page, you may also click on links to launch an interactive demo or learn more about iComfort. • When pressing no, the thermostat returns to the main screen. Screen-Saver • When pressing reset, the thermostat resets all parameters to factory default, searches for communicating equipment and erases all information concerning non-communicating equipment previously You can also customize the screen-saver by uploading your own photo on· stored in the thermostat. www.myicomfort.com under the tab ”skins”. Image must be 800x480 DPI in JPG format. After initial installation, if an alert is present when you are making changes to settings, no action on the alert is mandatory. Press equipment if you need to set up equipment parameters and edit HOW DO I TURN ON SCREEN-SAVER details of devices in the system. 1. From the thermostat Home screen, press . Press diagnostics if you need to analyze the system (see page 18). 2. Press the display setting button. If any component of the HVAC system has been changed, e.g. replacing an 3. Press the screen saver button. outdoor sensor, reconfiguring the system will be required. To begin reconfiguring a system (after you have accessed the program from the 4. From the pop-up menu, select either on for the default screen-saver Lennox logo [previous page]), touch the setup button. The “Start system or skins for your custom uploaded image. The skin picture will appear configuration” screen will appear. Press start to proceed. The “Re-configure after 30 seconds of inactivity. confirmation” screen will appear. This reminder notes that system • When set to off, the screen stays on. configuration may affect some existing device settings and prompts to • When set to on, after 30 seconds of inactivity the screen will go confirm or cancel the configuration process. blank Press confirm to continue system configuration; the screen will change to • When set to skins and no skin or custom image has been the system discovery screen. At this point, the program goes through the uploaded, the screen will display LENNOX after 30 seconds of same setup as the initial setup process which begins on page 3. inactivity. If a skin or custom image has been uploaded, after 30 NOTE - “Compatible device found” screen (shown below) appears only seconds of inactivity, the image will be displayed. when a device has been removed and replaced with a compatible device.

47 iComfort Wi‐Fi® 7-Day Programmable Communicating Thermostat Missing Found Compatible 2. Press equipment to change equipment parameters and edit details of Device Equipment Type No. Device Equipment Type No. Model No. (control model no.) Model No. (control model no.) devices in the system without having to re-run the setup program. Serial No. (control serial no.) Serial No. (control serial no.) 3. Select the equipment button to continue. The system devices screen Settings were not copied will open. Use the arrows to select a device and touch edit. ADJUSTING EQUIPMENT PARAMETERS AFTER INITIAL 4. Use the arrows to highlight a setting and then touch edit. INSTALLER SETUP 5. When finished, touch back; equipment parameters screen then touch 1. From the Home Screen, touch and hold Lennox until the warning next. “Select tests to run screen appears"; either run tests as before screen appears. Press yes to continue. or touch skip tests.

507341-01 48