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Summa Franchise Consulting INSIDER INFO Quiznos retrospective Global Can the QSR brand return after its fall from grace? Rely on resilience How franchisors can stand up Franchise to scrutiny globalfranchisemagazine.com Recruitment changes A new world requires a fresh MASTER, REGIONAL AND INTERNATIONAL FRANCHISING acquisition approach MULTI-UNIT FRANCHISING REPORT SUMMA FRANCHISE Everything you need to know, just in time for Multi-Unit Month CONSULTING: The award-winning GLOBAL FRANCHISE consultancy that’s developing AWARDS 2021: franchises around the world WINNERS ANNOUNCED PAGE MICHAEL PAGE NED PAGE EMILY 18 O’DRISCOLL 44 LEVITT 72 SADLER Concluding the triple The death of master Future-proofing your disruption discussion franchising? franchise agreement CONTENts HIGHLIGHTS Global Franchise Multi-unit Play bigger: the Awards 2021 franchising benefits of the 12 winners 36 report 88 digital age announced A comprehensive How brands can Meet the outstanding brands look at all things multi-unit, attract and retain customers that won big at this year’s with exclusive interviews and by revamping bread and instalment industry trends butter assets 69 INXPRESS 49 HOW FRANCHISORS CAN FRANCHISE OPPORTUNITIES The leading team of global REMAIN RESILIENT shipping specialists Rochelle Clarke warns against failing to incorporate a holistic 30 SUMMA FRANCHISE development program CONSULTANTS 70 TRIB3 The rapidly growing boutique Developing franchise brands, worldwide fitness opportunity 52 TOP TRAITS OF LEADING MASTER FRANCHISEES 60 HELEN DORON Andrew Walters provides a cheat sheet EDUCATIONAL GROUP 75 FRANCHISE FAIR The first-ever virtual franchise event for franchisors seeking new partners Celebrating 35 years of excellence in Sweden 56 WHERE ARE THEY NOW: 62 EXPENSE REDUCTION ANALYSTS QUIZNOS In demand, and ahead of the curve 76 PAULANER Bringing Bavarian beer and cuisine to Can the sandwich icon recover after its fall from grace? 64 GRAVITY the world Making franchising a fun, sociable 72 FUTURE-PROOFING YOUR 78 30 MINUTE HIT experience FRANCHISE AGREEMENT The premier boutique boxing brand Emily Sadler emphasizes the need to built for women 68 SCHOOL OF ROCK keep your manuals up to date Helping aspiring musicians to master 87 TUTOR DOCTOR their skills 80 ACTING GLOBAL, Be a part of the education boom THINKING LOCAL Andy Knights lists five ways to support 90 FASTSIGNS franchisees on their own turf Beginning 2021 stronger than ever 94 RECRUIT FRANCHISEES IN 92 LITTLE CAESARS THE FACE OF DISRUPTION Third-largest pizza chain seeking franchisees Howard McCormick explains how a different world requires a fresh approach ADVICE, FEATURES, INSIGHT INTERVIEWS 10 OPENINGS AND EXPANSIONS 52 The latest goings-on in the world of 18 LEADING THROUGH A international franchising TRIPLE DISRUPTION Part two of Michael O’Driscoll’s panel discussion series 21 DETERRENTS TO INTERNATIONAL FRANCHISE 38 MULTI-UNIT MASTERY INVESTMENT Interviews with leading figures in the Sanjay Duggal makes the case world of multi-unit franchising for foresight 97 BRITT CANADY, NOVUS 25 SIX REASONS TO EMBARK ON FITNESS BRANDS OVERSEAS EXPANSION “Franchising is quite literally one of the Farrah Rose outlines the positives of most efficient ways to create successful international growth business owners” 4 GLOBAL FRANCHISE | ISSUE 6.1 UPFRONT enjamin Franklin B suggested that we should “be afraid of standing still”, which is a credo we live by at Global Franchise. 47 As an editorial entity, we have an insatiable desire to cover the entire Speaking of which, this issue we announce spectrum of international the wonderful winners of the Global Franchise franchising, from nascent brands, incoming Awards 2021. Coverage of the initiative starts regulations, en vogue sectors, ripe territories, from page 12. We were really surprised by the and much more. Our next endeavor focuses on amount of entries we received considering the multi-unit franchise model, which we’ve the last year was a heavily disrupted one for dedicated the entire month of May to as part of most franchise organizations, but despite this, our Multi-Unit Month campaign. This jam-packed companies were chomping at the bit to tell us content-heavy event comprises webinars (hosted about how they have not only survived during every Thursday), podcasts (a new multi-unit the pandemic, but thrived in most cases. themed episode drops every Friday), a whitepaper Read all about the brand stories throughout report, and more. Check it out for yourself this magazine, and make sure to head to and make sure to register to the webinars at globalfranchisemagazine.com/awards to globalfranchisemagazine.com/multi-unit-month. watch our virtual awards announcement video Which brings me back to my point on standing and hear from the brands themselves. still. Rather ironically, during a year of physical Here’s to another year of switching things inactivity due to travelling restrictions and up and pushing forward. national lockdowns, many of us have never been as frenetic when it comes to launching vibrant, To your success, new campaigns, services, products, technologies, and more. This was especially evident when we James Fell were recently judging the entries to the Global Editor, Global Franchise Franchise Awards 2021. The way brands pivoted [email protected] to support their franchise networks, implemented new software and systems, and demonstrated true @globalfranmag ingenuity and guile when creating new offerings Global Franchise due to unprecedented disruption was utterly awe- Global Global Franchise inspiring to read. Franchise Magazine globalfranchisemagazine.com INSIDER INFO ADVERTISING DIRECTOR HEAD OF CONTENT (FRANCHISING) The rise of home Global service brands Insight from industry- leading franchisors Richard Davies 44 (0)1323 471291 | [email protected] James Fell | [email protected] Franchising with Franchise mergers and globalfranchisemagazine.com acquisitions How to grow your network MASTER, REGIONAL AND INTERNATIONAL FRANCHISING fast and smart SCENTHOUND: SENIOR ACCOUNT MANAGERS DEPUTY EDITOR Meet the hottest pet franchise on the block Luke Elliott 44 (0)1323 471291 | [email protected] Kieran McLoone | [email protected] HOW TO FRANCHISE IN CHINA Matthew Gilley 44 (0)1323 471291 | [email protected] Millie Hall 44 (0)1323 471291 | [email protected] DESIGNERS Luke Rogers & Adam Barford Published by D.C. Thomson & Co. THE DIGITAL FUTURE OF 7 WAYS EMERGING FRANCHISING Rachael Wenham 44 (0) 1323 471291 | [email protected] CREDIT CONTROL Sue Carr 44 (0)1206 505903 Ltd, 185 Fleet St, Holborn, London FRANCHISORS CAN GO A cover-all report on 2021’s INTERNATIONAL biggest tech trends PAGE RAY PAGE STEVEN PAGE EARSA EC4A 2HS. 15 HAYS 28 WOLFSON 80 JACKSON Brands riding the Why Israel should be on The Black Franchise silver tsunami every franchisor’s horizon Leadership Council PUBLISHER Matthew Tudor Printed in England ISSN 1744-6988 © Aceville Publications Ltd 07 EXPERT 9 771744 698037 ADVICE SCALE UP Why you should franchise your business in 2021 PICK A FUTURE-PROOF What FRANCHISE The perfect profile of a long-term partner THE BRILLIANCE Franchise OF RESILIENCE £3.99 | VOLUME 16 ISSUE 7 what-franchise.com 6 ways to overcome adversity Disclaimer: Limitations of Global Franchise Content: the Global Franchise Content (including any information we publish regarding Third Party Products) is only for your general information and POWERBRANDS PROVEN entertainment purposes and is not intended to address your particular requirements. In particular, the Global Franchise Content, including UGC and any other content provided by third parties and CONCEPTS IN InHabit THE PET CARE The exciting new SECTOR distributed by Global Franchise Website, does not constitute any form of advice, recommendation, representation, endorsement or arrangement by Global Franchise. It is not intended to be and should franchise that’s putting people into property 6-page special not be relied upon by users in making (or refraining from making) any specific investment, purchase, sale or other decisions. Appropriate independent advice should be obtained before making any such decision, such as from a qualified financial adviser. Any agreements, transactions or other arrangements made between you and any third party named on (or linked to from) Global Franchise Website are at your own responsibility and entered into at your own risk. Any information that you receive via Global Franchise Website, whether or not it is classified as “real time”, may have stopped being current by the time it reaches you. It is not intended to be and should not be relied upon by users in making (or refraining from making) any specific investment, purchase, sale or other decisions. Appropriate independent advice should be obtained before making any such decision, such as from a qualified financial adviser. Any agreements, transactions or other arrangements made between you Reasons to become 10 a franchisee and any third party named on (or linked to from) Global Franchise website are at your own responsibility and entered into at your own risk. Any information that you receive via Global Franchise Website, PAGE PAGE PAGE INDUSTRY KATHERINE 6 FEATURES OF AN 13 INSIDER 42 WATMOUGH 90 ETHICAL BRAND whether or not it is classified as “real time”, may have stopped being current by the time it reaches you. The views and opinions expressed in Global Franchise magazine are those of the author(s) and do We must engage More women should Key qualities of
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