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Nom Des Gares De La Ligne De TLR Eglinton

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Nom Des Gares De La Ligne De TLR Eglinton Rapport de Metrolinx Participez Nom des gares de la ligne de TLR Eglinton 11 novembre 2015 97, rue Front Ouest 97 Front Street West Toronto (Ontario) M5J 1E6 Toronto, Ontario M5J 1E6 - 2 - Table des matières Faits saillants ......................................................................................................................... 3 Méthodologie........................................................................................................................ 4 Participation .......................................................................................................................... 8 Fréquentation ................................................................................................................................8 Engagement actif ...........................................................................................................................9 Modération et civilité .......................................................................................................... 12 Sources du trafic .................................................................................................................. 13 Facebook .....................................................................................................................................13 Le bulletin électronique des membres du Centre des sciences ....................................................... 13 BlogTO.com ................................................................................................................................. 14 Twitter ........................................................................................................................................14 Reddit..........................................................................................................................................14 SteveMunro.ca ............................................................................................................................ 14 TheCrosstown.ca ......................................................................................................................... 14 Ismailimail.wordpress.com........................................................................................................... 15 Appareils mobiles et ordinateurs de bureau......................................................................... 17 Promotion de la participation .............................................................................................. 19 Commentaires publics ......................................................................................................... 20 Allen ............................................................................................................................................20 Aga Khan & Eglinton .................................................................................................................... 26 Fairbank ......................................................................................................................................59 Forest Hill ....................................................................................................................................69 Golden Mile ................................................................................................................................. 78 Leaside ........................................................................................................................................82 Oriole Park ..................................................................................................................................93 Science Centre ........................................................................................................................... 104 Silverthorne ............................................................................................................................... 129 Sunnybrook Park........................................................................................................................ 142 Wexford .................................................................................................................................... 145 - 3 - Faits saillants Metrolinx a consulté le public relativement à de nouveaux noms proposés pour les onze stations de la ligne de TLR Eglinton en deux phases se déroulant entre le 1er et le 23 octobre 2015. La consultation a eu lieu par l’intermédiaire du site Metrolinx Participez (Metrolinxengage.com). Pendant la consultation, 7 473 utilisateurs uniques ont visité le site de Metrolinx Participez lors de 9 086 séances. En moyenne, ils ont passé 2 minutes et 57 secondes sur le site et ils ont consulté 3,81 pages par séance, pour un total de 34 656 pages vues. Parmi les visiteurs du site, 1 044 se sont inscrits en vue de participer. Parmi ces personnes, 68,7 % (717) ont participé activement à la consultation en offrant un commentaire ou en soumettant une évaluation. Collectivement, les participants ont soumis 1 502 évaluations de noms de gare et 1 227 commentaires par rapport aux noms proposés. Les noms des gares ont été classés par ordre d’appréciation, en commençant par le plus apprécié : (Échelle : 1 = Aime fortement; 5 = N’aime pas du tout) 1. Science Centre 1,49 2. Allen 1,77 3. Sunnybrook Park 2,43 4. Forest Hill 2,51 5. Aga Khan & Eglinton 2,6 6. Leaside 2,79 7. Golden Mile 3,29 8. Fairbank 3,27 9. Wexford 3,31 10. Silverthorne 3,74 11. Oriole Park 4,02 Les commentaires formulés sur le site ont été civilisés au cours des deux phases. En fait, un seul commentaire a enfreint les conditions d’utilisation du site. Ce commentaire a rapidement été supprimé. - 4 - Méthodologie Metrolinx a consulté le public relativement aux nouveaux noms proposés pour les gares de la ligne de TLR Eglinton en deux phases. Au cours de la phase 1, qui a eu lieu du 1er au 9 octobre, on a demandé au public de donner son opinion sur sept noms de gares : • Silverthorne • Fairbank • Forest Hill • Oriole Park • Leaside • Science Centre • Aga Khan & Eglinton • Allen (cette gare a été ajoutée à la consultation le 7 octobre, après le début de la consultation) Au cours de la phase 2, qui a eu lieu du 16 au 23 octobre, on a invité le public à se prononcer à nouveau relativement à trois autres noms de gare : • Sunnybrook Park • Wexford • Golden Mile La consultation était le premier appel en vue d’obtenir l’opinion du public, consigné dans le site Metrolinx Participez (Metrolinxengage.com). Les visiteurs du site ont eu accès à des renseignements leur permettant de comprendre le contexte dans lequel les nouveaux noms de gare ont été établis. Ces renseignements comprenaient ce qui suit : • L’aperçu du rapport de recherche de l’appellation des gares. • Un graphique de l’arbre décisionnel du protocole d’appellation. • La carte de trajet figurant présentement sur le site Web Crosstown, qui présente les noms initiaux des gares de la ligne Eglinton, qu’on utilisait comme nom temporaire jusqu’à aujourd’hui. • Une vidéo de Beth Kapusta décrivant le contexte pour les nouveaux noms de gares. Différentes versions de la vidéo ont été présentées aux visiteurs de la phase 1 de la consultation portant sur sept gares et de la phase 2 de la consultation portant sur six gares. - 5 - Figure 1 : Présentation la phase 1 et renseignements - 6 - Figure 2 : Présentation la phase 2 et renseignements Les visiteurs du site ont également eu la chance de participer activement à la consultation en : • évaluant les nouveaux noms à l’aide d’une échelle en cinq points (Je l’aime beaucoup, Je l’aime, Je suis neutre, Je ne l’aime pas, Je ne l’aime pas du tout); • offrant des commentaires ouverts pour justifier leur opinion relative aux nouveaux noms. Le formulaire de commentaire (figure 1) a délibérément été conçu pour encourager la participation. Notre expérience relative à l’engagement virtuel nous a permis de comprendre que des questions d’appréciation permettant de formuler son opinion à l’aide de cases graduées représentaient un point d’entrée très efficace pour l’engagement. Il permet à l’utilisateur de répondre facilement et simplement. Ainsi lorsqu’un utilisateur s’est engagé à participer, il est très susceptible de fournir davantage de commentaires à propos de son opinion en répondant à la question de suivi « Pourquoi pensez-vous cela? » Il est plus facile pour chacun d’entre nous de faire appel à nos sentiments que de répondre à une question du genre « Veuillez expliquer votre opinion », qui requiert un plus grand effort. - 7 - Figure 3 – Formulaire de commentaire - 8 - Participation Nous considérons la participation de deux perspectives : la fréquentation et l’engagement actif. Fréquentation : En se rendant sur le site, les gens prennent part à une réunion publique par équivalence numérique. Cette présence ne garantit pas qu’ils lèveront la main pour s’exprimer. Nous avons néanmoins une occasion de les informer. S’informer est une forme de participation. Pour mesurer ce type d’activité, nous nous penchons sur un certain nombre d’utilisateurs, le nombre de visites répétées, le temps passé sur le site et le nombre moyen de pages consultées pendant ce temps, en plus du temps passé sur des pages clés qui proposent des renseignements qu’ils peuvent utiliser pour en apprendre davantage à propos du thème de l’engagement. Engagement actif : L’engagement actif porte sur les participants qui envoient un signal à propos de leur opinion, comme un commentaire ou une évaluation. Il s’agit là des personnes
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