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• We focus on rapid medical response for the assistance of communities affected by disasters

• :HKROGRXUVHOYHVDFFRXQWDEOHWRRXUGRQRUVDQGEHQHÀFLDULHV

• We recognise the value of working with partners and volunteers

• We provide an opportunity for individuals to serve with professionalism, upholding the Code of Conduct for International Red Cross and Red Crescent Movement and NGOs in Disaster Relief NEWNNEW LOGOOGOGOGOGO RATIONALERRAATTIOTOONNAALLEE

MERCY Malaysia’s UHIUHVKHGORJRHPERGLHVHIÀFLHQF\DQGHIIHFWLYHQHVV DPLGVWKXPLOLW\7KHORJRSHUVRQLÀHVFRXUDJHDQGGHWHUPLQDWLRQDPPLGVWKXP 7KH ORJRSHHUVRQQLÀH FRXUDJHD GHWHUPPLQD LRQWWKURXJKLWVJKLWV clear-cut and minimalist design. The lower case alphabets denotesd humility DVDYDOXHZHHPEUDFHLQRXUDSSURDFKWRRXUZRUNZLWKEHQHÀFLDDV DYDOXHHZHHPE DFH QR U SSURDFKKWR RXU NZLWK EHQHÀFFLDULHULHVDQGHVD G SDUWQHUV\HWWKHEROGIRQWVLJQLÀHVRXUDELOLW\WRIDFHFKDOOSDUWQHUV \HW H OG IRQW VLJQLÀÀHV RX DEL LW\ WR HFKDOOHQHQJHVDQGWREHQJHV DQG WR H HIIHFWLYHLQRXUZRUN7KH5R\DO%OXHVLJQLÀHVFDOPLQWLPHVRIHIIHFWLY LQ ZRUN 7KHH5R\DO%%OXHV JQLÀH FD P WLPHVRIFFULVLV7KH%ULJKWL V %ULJKW RedRed showsshows ourr commitmentcommmitment andan passionsion in workingwworkking withw h disasterdisaster affectedfected DQGLPSRYHULVKHGFRPPXQLWLHV7KHÁRZHURQWKHORJRLVWKHҊ%XQDQGLPPSRYHULVKHG RPP QL H 7KHÁRZZHU RQW RJRLV WKH%XQJDJD5D\Dҋ5D\  KLELVFXV K ELVFXVVLQHQ VLQHQVLV V VL ZKLFK ZKLFKK LV WKH QDW QDWLRQDOR DO ÁÁRZHURZHU RI0DOD\ 0DOD\VLD7K\VLD 7KLV GHQRWHVGHQR V MERCY Malaysia’s originsg as well as pridep in being a Malaysian-born,y , internationallyin ernaattiona renownedrenowned humanitarianhumanit an organisation,organisaation supportinguppoorting affectedfected communities regardless of race, religion, culture or boundary. CONTENTS   3$7521ҋ60(66$*( ',6$67(55,6.5('8&7,21   35(6,'(17ҋ60(66$*( &28175<5(32576   *(1(5$/0$1$*(5ҋ65(9,(: (9(176   0(5&<0$/$<6,$(;(&87,9( 6(&5(7$5,$70(0%(56 &281&,/   7+$1.<28 75($685(5ҋ65(3257   0,66,210(0%(56 +80$1,7$5,$1$&&2817$%,/,7<   ),1$1&,$/67$7(0(176 &2//$%25$7,216  727$/',6$67(55,6. 0$1$*(0(17

T+(&217(1762) T+,638%/,&ATION $5( T+(62/(&23<5,*+T 2)0(5&<0$/$<6,$ NO PART M$<%(5(352'8&(':,7+28TOBTA,1,1*35,253(50,66,21 MERCY Malaysia • Annual Report 2008  pg>

H.R.H Sultan Azlan Shah, Patron

“As Patron of MERCY Malaysia, I am truly proud of its achievements over the years.” MERCY Malaysia • Annual Report 2008 pg> 

PATRON’S MESSAGE

MERCY MALAYSIA HAS A FIRM AND PROVEN COMMITMENT TOWARDS ALL ITS BENEFICIARIES AND DONORS. I AM CONFIDENT THAT IT WILL CONTINUE TO ADAPT TO THE TRYING TIMES AHEAD AND NOT COMPROMISE ON ITS BEST ENDEAVOURS IN FULFILLING ITS HUMANITARIAN CAUSE.

In the past year, despite the economic downturn, MERCY 0(5&< 0DOD\VLD KDV D ÀUP DQG SURYHQ FRPPLWPHQW Malaysia has continued its noble objectives and has WRZDUGV DOO LWV EHQHÀFLDULHV DQG GRQRUV , DP FRQÀGHQW worked with admirable dedication in its life-saving that it will continue to adapt to the trying times ahead and commitments. This is clearly evidenced by its effective QRW FRPSURPLVH RQ LWV EHVW HQGHDYRXUV LQ IXOÀOOLQJ LWV and immediate responses to the Myanmar Cyclone humanitarian cause. As a NGO that exists for vulnerable 1DUJLVGLVDVWHULQ0D\DQGWKH*D]D&RQÁLFWLQODWH world communities, the work carried out by MERCY December. Apart from these two major projects, MERCY Malaysia is unquestionably important. Let us continue MALAYSIA continued with its on-going work in Sudan, to support MERCY Malaysia’s efforts, and let us extend Afghanistan, Cambodia and Pakistan, among other a hand to a community of survivors. Through MERCY countries. Malaysia, let us share the Organisation’s spirit – that the service to humanity is service to us. As Patron of MERCY Malaysia, I am truly proud of its achievements over the years. Its quick responses to I once again congratulate MERCY Malaysia for its the threats of disasters, both natural and man-made, in accomplishments and also wish all members of the providing humanitarian relief for all people regardless Organisation, both staff and volunteers, much success in of colour, creed or religion, has gained international the future. admiration and recognition. I commend the excellent work done by each and everyone in the Organisation for their unstinting dedication and commitment. Each one of you has made the Nation proud.

As we look forward, there are challenging times for all. The global economic conditions will bring forth even H.R.H SULTAN AZLAN SHAH greater problems. As an Organisation, you will face the The Sultan of Perak Darul Ridzuan GLIÀFXOWWDVNRIUDLVLQJIXQGVIRU\RXUYDULRXVSURMHFWV$W the same time, there will be greater demands for your relief ZRUN+RZHYHUZLWK\RXUWUDFNUHFRUG,DPFRQÀGHQWWKDW donors will continue to support you. In this regard, I urge all Malaysians to provide whatever assistance you can to the Organisation so that it can continue to serve humanity, and in so doing alleviate the sufferings of fellow human beings. MERCY Malaysia • Annual Report 2008  pg>

Datuk Dr. Jemilah Mahmood, President

“It is a good time for us to work as a humanitarian community in closer partnership amidst limited resources.” MERCY Malaysia • Annual Report 2008 pg> 

PRESIDENT’S MESSAGE

THE TENACITY OF OUR STAFF AND VOLUNTEERS WORKING AMIDST RESTRICTIONS AND NEW CHALLENGES WON MANY HEARTS ESPECIALLY AMONG THE AFFECTED POPULATION.

Peace and Greetings to All. preparedness training and risk reduction strategies including mitigation. Any structure we built was made more The year 2008 will be remembered as one with many earthquake or cyclone-proof and community participation challenges. From the fuel and food price crises that rocked was the cornerstone of success. the world, we witnessed how many communities already struggling to cope with their daily needs are pushed back I am especially pleased that MERCY Malaysia has been in their development. Added to this, Asia was once again able to work closely with the Ministry of Education in hit by two major natural hazards resulting in massive Malaysia to roll out our School Preparedness Programme. loss of life, homes and livelihoods in the aftermath of Through our membership in the Asian Disaster Reduction Cyclone Nargis in Myanmar and the Sichuan earthquake and Response Network (ADRRN), we are also able to in China. work with other similar agencies in the region.

I was in Myanmar in the early days following Cyclone In Malaysia, we have been able to focus more on the Nargis and was proud to see how MERCY Malaysia was development side of our work, working closely with the adaptable to the challenging humanitarian environment Ministry of Health, UNICEF, UNHCR and other partners to DQGLQEXLOGLQJQHZSDUWQHUVKLSVLQWKHÀHOG7KHWHQDFLW\ deliver high quality healthcare and outreach programmes. of our staff and volunteers working amidst restrictions and What is even more gratifying is the active participation of new challenges won many hearts especially among the Malaysian volunteers, young and not-so-young, in many affected population. What was very clear to me was the programmes in Malaysia through the active Chapters in need for MERCY Malaysia to contribute to enhancing country. local and national capacities in the countries we work in. The very people who are at risk of disasters are the 2QH \HDU DIWHU DFKLHYLQJ &HUWLÀFDWLRQ IURP WKH ones who understand the needs and affected people best, Humanitarian Accountability Partnership (HAP), the and we should be there to support them and build their organisation continues to put in more effort to meet the resilience. GHPDQGVRIFHUWLÀFDWLRQZKLFKLQHVVHQFHUHTXLUHVDOHYHO of Quality Management in our systems, staff, projects and The newly established Disaster Risk Reduction partners. There is still a lot of work to do to ensure we do Department at MERCY Malaysia was pivotal in ensuring not lose momentum and to remind ourselves constantly our goals to be an organisation that practices total disaster of the importance of accountability not only to our donors risk management are met. Working closely with the DQGSDUWQHUVEXWHYHQPRUHVRWRRXUEHQHÀFLDULHVZKR Relief Operations Department ensured that our projects will work to assist. transitioned seamlessly from response to recovery to rehabilitation and preparedness. Communities were left stronger than when we found them through disaster MERCY Malaysia • Annual Report 2008  pg>

Winning the Special Mention Award for Social Reporting by an NGO in the Annual ACCA MESRA Awards in Malaysia for Accountability and Social Reporting for two years’ in a row was a huge recognition for MERCY Malaysia and we will endeavour to work even harder in the years to come.

I am therefore honoured and delighted to share more of our work and achievements with you through this Annual Report 2008 which will cover our activities in 2008 and VRPHDFWLYLWLHVWKDWFURVVLQWRWKHÀUVWTXDUWHURI, hope that this report will give you a better understanding on how we have been able to push forward despite many challenges in the past year.

As I close, in the past year till now, the world is facing one RIWKHZRUVWÀQDQFLDODQGHFRQRPLFFULVHVLQWKHKLVWRU\RI mankind. Many of our donors are facing these stresses and the entire NGO community globally is under pressure from dwindling funds. I urge all of you to continue supporting us as best as you can. Our work ensures those who are LQDÀQDQFLDOFULVLVHYHU\GD\RIWKHLUOLYHVUHFHLYHQRWRQO\ support but also have their resilience built. It is a good time for us to work as a humanitarian community in closer partnership amidst limited resources. We thank everyone who has supported us whether in cash or kind and hope for your continued encouragement and support.

Last but not least, the 2008 annual report features the people who have played a crucial role in making MERCY Malaysia what it is today - our staff and volunteers; and I would like to especially thank all of you for your hard work and dedication.

Thank you.

Yours sincerely,

DATUK DR. JEMILAH MAHMOOD President MERCY Malaysia • Annual Report 2008 pg> 

´2XUZRUNHQVXUHVWKRVHZKRDUHLQDÀQDQFLDOFULVLV every day of their lives receive not only support but also have their resilience built. ” MERCY Malaysia • Annual Report 2008  pg>

GENERAL MANAGER’S REVIEW

FOR US AT MERCY MALAYSIA, IT WAS A TEST OF OUR ORGANISATIONAL STRENGTH, READINESS AND CAPACITY TO RESPOND TO A COMPLEX CIRCUMSTANCE. IT WAS THE MARK OF A NEW BEGINNING.

the deep-rooted passion subdued by the hectic day-to- REINVENTING HUMANITARIAN WORK day tasks of running an international disaster response organisation. And thus the transformation of a young but Cyclone Nargis did not only cause massive devastation to effective organisation, in its physical presentation to the the people of Myanmar in May 2008; it was a wakeup call world while nurturing internal strength. for disaster responders and humanitarian workers around the world. As the world sat rigid in shock, continuous NEW HEADQUARTERS lobbying for international humanitarian response from all sectors aggressively took place. And it became apparent The MERCY Malaysia Secretariat in Kuala Lumpur is that the complexities of developing trust and partnerships QRZ KRXVHG LQ D ZHOO HTXLSSHG QHZ RIÀFH SUHPLVH LQ LQ IXOÀOOLQJ WKH IXQFWLRQV RI KXPDQLWDULDQ DLG LV NH\ WR .RPSOHNV'D\DEXPL7KHRIÀFHVSDFHPHDVXULQJVOLJKWO\ saving lives in times of disasters. over 7,000 square feet, was sponsored by PETRONAS. At the generosity of our donors and the tireless efforts of the Cyclone Nargis taught us many things and one key lesson Communications and Fundraising Department, MERCY is that, disaster response alone is not enough. It taught us 0DOD\VLDҋVQHZRIÀFHZDVUHQRYDWHGDQGHTXLSSHGDWD to respect cultures and strive to advocate for political will. minimal cost. We raised approximately RM350,000 of the It taught us that regional and international partnerships WRWDOFRVWRIWKHQHZRIÀFHWKURXJKIXQGUDLVLQJHIIRUWV necessitate the quality of service delivery. For us at MERCY Malaysia, it was a test of our organisational The new corporate and professional look designed by strength, readiness and capacity to respond to a complex ArcRadius creates an exciting new environment for a circumstance. It was the mark of a new beginning. team of dedicated staff. The bright red, open theme of the QHZRIÀFHDLPVWRIRVWHUDFORVHUUHODWLRQVKLSDPRQJVWDII New beginnings often denote the end of an era. For DQGWRUHÁHFWWKHSURIHVVLRQDOLVPWKDW0(5&<0DOD\VLD MERCY Malaysia, 2009 proved to be the start of many strives for. For senior staff who had called the three-storey new beginnings, lessons learnt from the past providing shop lot in Ampang that was our old headquarters home the strength for the organisation to embark on innovative for many years, it was a sad farewell. initiatives as it pursues continuous improvement. In 2008, the organisation augmented its human resource with To complement the new professional outlook of MERCY 20 new recruits at the Secretariat, out of whom 4 are Malaysia, the Executive Committee decided to change expatriates with expert knowledge on disaster response 0(5&< 0DOD\VLDҋV ORJR WR UHÁHFW WKH QHZ DQG PRUH and preparedness. By the end of 2008, we had the PDWXUHGLUHFWLRQRIWKHRUJDQLVDWLRQ7KHQHZORJRUHÁHFWV strength of 49 staff at the secretariat. Injecting new blood the softer side of humanitarian work and embodies the into a nine-year-old organisation generated fresh ideas passionate and giving spirit of the staff and volunteers and ways of working; not to mention igniting some of who are the engine of the organisation. MERCY Malaysia • Annual Report 2008 pg> 

DISASTER RISK REDUCTION Another exciting partnership in 2008 was MERCY Malaysia’s coordinating role in the Pandemic Logistics and Learning Exercise (P2LX). In partnership with the The role of the Disaster Risk Reduction (DRR) Department World Food Programme (WFP), we provided logistical and is to introduce DRR as a component in MERCY management support for the programme, an important Malaysia’s projects both locally and abroad. DRR is a initiative geared at responding to a crisis situation crucial concept where communities are educated on triggered by a pandemic such as the H5N1 in a controlled preventing or minimising the effects of disasters. simulation environment. This highly successful exercise received support from other partner organisations such Although the department is just over a year old, MERCY as: the World Health Organisation (WHO), Malaysia’s Malaysia has successfully implemented DRR projects in National Security Council (Majlis Keselamatan Negara) Indonesia, Malaysia and Maldives. DRR has the potential and other government agencies. to be a large area of MERCY Malaysia’s work. Depending on funding availability – which has proven a challenge The programme also saw participation from the United since the second part of 2008 – we intend to expand our 1DWLRQV6\VWHP,QÁXHQ]D&RRUGLQDWLRQ 816,& 8QLWHG DRR activities to encompass most MERCY Malaysia 1DWLRQV 2IÀFH IRU WKH &RRUGLQDWLRQ RI +XPDQLWDULDQ projects locally and abroad. Affairs, Action Against Hunger (Action Contre la Faim or ACF), OXFAM, the United States’ Centre for Disease TECHNOLOGICAL ADVANCEMENT Control and Prevention and the United States Agency for International Development (USAID).

Congruent to organisational expansion and growth, the MERCY Malaysia was also involved at the 3rd Asian need for better information technology systems grew in Ministerial Conference on Disaster Risk Reduction in tandem. In late 2007, MERCY Malaysia approached the December 2008. With technical support from the Institute of (former) Ministry of Science, Technology and Innovation Corporate Responsibility, we coordinated a pre-conference with a proposal to develop and implement an innovative event entitled Public-Private Partnership: Engagement system to assist in managing its response in an effective of the Private Sector in Disaster Risk Reduction. The DQGHIÀFLHQWPDQQHU7KHJUDQWZDVDSSURYHGLQ$XJXVW event was an excellent platform to discuss and explore DQGZRUNLVFXUUHQWO\LQSURJUHVVWRGHYHORSWKHÀUVW ways for the private and public sectors to work together phase of our IT infrastructure development. in the crucial area of Disaster Risk Reduction (DRR) as advocated for in the Hyogo Framework of Action (HFA). GROWING PARTNERSHIPS MERCY Malaysia’s projects are well documented in this annual report. Our response to Cyclone Nargis was an MERCY Malaysia continues to promote regional and immense achievement and due recognition must be given global partnerships in 2008. With the support from the Malaysian Technical Cooperation Programme (MTCP), to the team of staff and volunteers at the Secretariat we succeeded in bringing together stakeholders from DQG RQ WKH ÀHOG ZKR ZRUNHG WLUHOHVVO\ URXQG WKH FORFN international governments and civil society via joint for many months. Through aggressive public relations training programmes on Disaster Response and Recovery and communication efforts, we raised RM5.8million and Community Based Disaster Risk Management for Cyclone Nargis. Other project highlights include the (CBDRM). Developing human capital in disaster response commencement of MERCY Malaysia’s Basic Healthcare with a multi-sectoral approach through the provision Clinic at the Zam Zam camp for Internally Displaced of specialised training programmes, is a Malaysian Persons (IDPs) in Darfur and the cleft lip and palate initiative that consolidates the various forms of technical surgery project in Bangladesh in partnership with Dhaka cooperation that has been extended by Malaysia to other Community Hospital. developing countries since the 1960s. MERCY Malaysia • Annual Report 2008  pg>

a regular income stream. As the global and national HUMANITARIAN ACCOUNTABILITY economic climate become increasingly challenging, PARTNERSHIP (HAP) we face the reality of uncertainties. Whilst we focus on GHOLYHULQJTXDOLW\VHUYLFHVWRRXUEHQHÀFLDULHVZHDUHQRW sheltered from severe implications of rising costs and a 0(5&<0DOD\VLDUHFHLYHGWKH+$3FHUWLÀFDWLRQLQ decline in public and private sector support. The journey and subsequently revamped or introduced methods and for MERCY Malaysia is still far-reaching and not without processes in order to be truly accountable to donors, challenges but with continued support we will rise to SDUWQHUV DQG EHQHÀFLDULHV ,VVXHV LQ WKH RUJDQLVDWLRQҋV them. policies, procedures and processes were tackled both in the micro and macro-levels. To do this, MERCY Malaysia engaged with two credible organisations: PricewaterhouseCoopers (PwC) and the HAY Group to look into issues of corporate accountability and staff competencies.

$VWKH+$3FHUWLÀFDWLRQLVWHVWDPHQWWRWKHRUJDQLVDWLRQҋV MONA HANIM SHEIKH MAHMUD continuous strive for accountability practices, MERCY General Manager Malaysia has actively advocated for the accountability of EHQHÀFLDULHVZLWKSRWHQWLDOSDUWQHUVYLDWKH$VLDQ'LVDVWHU Response and Reduction Network (ADRRN), which in turn has led to several member organisations expressing interest to sign up as HAP members.

THE FUTURE OF MERCY MALAYSIA

MERCY Malaysia is primed to be the leading Asian humanitarian agency. Rapid growth has presented us with new challenges. In our quest for professionalism, we struggle to establish parallel development of our human resource to meet the expectations of our partners and donors.

Attracting and retaining talents remain one of our biggest challenges. We are not able to compete with other International NGOs in meeting salary expectations. With a relatively high attrition rate, we struggle to maintain continuity of developmental plans. The opportunity to upscale and expand our services is tremendous, but we are limited to our existing human resource capacity.

Raising funds for the sustainability of the organisation requires creative strategies to attract new “investors”. Malaysians are generally reactive donors, thus the relative success of our appeals at the height of a disaster. The organisation needs to strengthen its core funding through MERCY Malaysia • Annual Report 2008 pg> 

:PZ[LY*OL;HO/HUHÄ Medical Coordinator with MERCY Malaysia (formerly a nursing sister)

Missions: Cambodia - 2002, 2007, 2008, 2009 Bam, Iran - 2004 Aceh - 2005 Pakistan - 2005, 2007 Jogjakarta - 2006 Sudan - 2005, 2006, 2007 Syria & Lebanon - 2007 Bangladesh - 2007, 2009 Bihar, India - 2008, 2009 Belum, Perak (Local mobile clinics) - 2008, 2009

Hometown: Tasek Gelugor, Pulau Pinang MERCY Malaysia • Annual Report 2008  pg> MERCYY MALAYSIA EXECUTIVECU COUNCIL COU C 2008-2009

Seated (from left): Dr. Ahmad Faizal Mohd Perdaus, Datuk Dr. Jemilah Mahmood, H.R.H Raja Dr. Nazrin Shah, H.R.H Sultan Azlan Muhibbuddin Shah, H.R.H Tuanku Bainun binti Mohd. Ali, H.R.H Tuanku Zara Salim, Y.M Raja Riza Shazmin Raja Badrul Shah, Mohd Azman Sulaiman. Standing (from left): Farah Hamzah, Norazam Ab. Samah, Ir Amran Mahzan, Assoc. Prof. Dr. P. Shanmuhasuntharam, Assoc. Prof. Dr. Mohamed Ikram Mohamed Salleh, Dr. Heng Aik Cheng, Mona Hanim Sheikh Mahmud, Dr. Shalimar Abdullah. MERCY Malaysia • Annual Report 2008 pg>  MERCY Malaysia • Annual Report 2008  pg>

Muhammad Hapis Bin Jamil Businessman

Missions: Aceh - 2005 Balakot, Pakistan - 2005 Johor - 2007 Darfur, Sudan - 2008 Gaza, Palestine - 2009

Hometown: Pasir Gudang, Johor MERCY Malaysia • Annual Report 2008 pg> 

TREASURER’S REPORT

OUR WORK IN PROVIDING MEDICAL RELIEF AND SUSTAINABLE HEALTH- RELATED DEVELOPMENT REMAINS THE MAIN FOCUS, ILLUSTRATED BY THE LARGE PERCENTAGE OF 63.33% (EQUIVALENT TO RM 6.1 MILLION) FROM THE TOTAL EXPENDITURE.

FINANCIAL STATEMENTS RM 3 million compared to the previous year, amounting to RM 4.7 million. The Government supported us with donations amounting to RM 2.7 million. Donations and The Executive Committee is responsible for the gifts received from the Private Sector were RM 7.7 SUHSDUDWLRQ DQG IDLU SUHVHQWDWLRQ RI WKHVH ÀQDQFLDO million, comparable with funds received in the previous statements in accordance with approved MASB accounting year. Donations and gifts from each sector in terms of standards in Malaysia for Private Entity and the Societies percentage is shown in the table enclosed. Act 1966 in Malaysia.

The last Annual General Meeting approved the CHARITABLE EXPENDITURE appointment of Azuddin & Co. as our external auditor. They have been working with MERCY Malaysia in the In comparison with 2007, our Charitable Expenditure previous years and together we have strived to improve increased by RM 143,000.00 to a total of RM 9.6 million. WKHDQQXDOÀQDQFLDOUHSRUWLQJ It is important to note that although the expenditure did QRWVLJQLÀFDQWO\FKDQJHWKHQXPEHURIFRXQWULHVZKHUH FINANCIAL PERFORMANCE MERCY Malaysia operated is higher than in 2007.

Our work in providing medical relief and sustainable Total income was RM 18.2 million, RM 7.5 million more health-related development remains as the main focus, than the previous year. Total donations received were illustrated by the large percentage of 63.33% (equivalent RM 7.7 million more than last year but income from other to RM6.1 million) from the total expenditure. sources was reduced by RM 138,000.00.

In 2008, we geared up our efforts in water, sanitation & Contributions to the General Fund was RM 3.9 million up hygiene related programs, which increased to 7.19% from by about RM 300,000.00. For restricted funds a total of 0.15% in the previous year. RM 13.6 million received, up more than RM 6 million from the previous year. The main bulk of restricted funds was for our efforts in Myanmar and Sudan-amounting to more than RM 9 million.

7KHUH ZDV D VLJQLÀFDQW LQFUHDVH LQ GRQDWLRQV UHFHLYHG from the Public and Government Sector in 2008. Donations and gifts from the Public increased more than MERCY Malaysia • Annual Report 2008  pg>

OPERATIONAL EXPENDITURE Management, members, pool of volunteers and donors who has worked with us throughout the year.

Our operating expenditure elevated from 15% in the year 2007 to 18% in 2008. With the inevitable growth and expansion, we had increased our staff recruitment in order to ensure a successful running of our humanitarian efforts. The number of staff for 2008 was 49 as opposed to 28 in IR AMRAN MAHZAN 2007. Honorary Treasurer

Last but not least, we would like to express our deepest appreciation to all our supporters including the EXCO,

SOURCE OF DONATION BY SECTOR RM %

Private Sector 7,756,39 44.31 Public 4,746,676 27.12 Other NGOs 832,286 4.76 International Organisations 1,459,201 8.34 Malaysian Government 2,708,582 15.47 TOTAL DONATION COLLECTED 17,503,139

HOW WE SPENT (CHARITABLE EXPENDITURE) RM %

Healthcare & health-related 6,109,257 63.33 Education 1,896,631 19.66 Disaster preparedness 288,344 2.99 Shelter 244,785 2.54 Water, sanitation & hygiene 693,227 7.19 Total project cost 9,232,24 )LHOGRIÀFHVҋUXQQLQJFRVW   9,646,564 MERCY Malaysia • Annual Report 2008 pg> 

FINANCIAL REVIEW

, RM 000 TOTAL INCOME 20,000 18,000 RECEIVED 16,000 (3 -YEAR COMPARISON) 14,000 12,000

10,000 Donation 8,000 6,000 Other Income 4,000 2,000 0 2008 2007 2006

DONATION RECEIVED BY SECTOR , RM 000 (3 -YEAR COMPARISON) 18,000 16,000 14,000 2008 12,000 10,000 2007 8,000 6,000 2006 4,000 2,000 0 ic s ctor Os bl G tio n Pu rN a e nis rnment ate Se a iv Oth g Pr r

alaysia Gove ationlOM rn Inte MERCY Malaysia • Annual Report 2008  pg>

TOTAL EXPENDITURE BY SERVICES FOR 2008

63.33% Healthcare & health-related

19.66% Education

2.99% Disaster preparedness

7.19% Water, sanitation & hygiene (WASH)

2.54% Shelter

4.30% )LHOGRIÀFHUXQQLQJFRVW MERCY Malaysia • Annual Report 2008 pg> 

Benjamin Chai Phin Ngit a.k.a. Uncle Ben (on the right) Entrepreneur and Head of MERCY Malaysia Sarawak Chapter

Missions: Afghanistan - 2003 Sarawak - 2003 Bam, Iran - 2004 Sabah - 2003 - 2008 Infanta, Philippines - 2003 Sri Lanka - 2003 Aceh - 2006

Hometown: Kuching, Sarawak MERCY Malaysia • Annual Report 2008  pg>

HUMANITARIAN ACCOUNTABILITY

THE FOLLOWING MERCY MALAYSIA CODE OF CONDUCT IS THE BASIS OF OUR HUMANITARIAN ACCOUNTABILITY FRAMEWORK IN WHICH ALL OUR STAKEHOLDERS - STAFF, VOLUNTEERS, PARTNERS AND PARTNER ORGANISATIONS AND DONORS - SUBSCRIBE AND ADHERE TO WHEN THEY ARE REPRESENTING MERCY MALAYSIA IN ONE FORM OR ANOTHER.

7KH&RGHRI&RQGXFWZLOOEHLQFOXGHGLQDOORIÀFLDOGRFXPHQWDWLRQLQFOXGLQJEXWQRWOLPLWHGWRFROODWHUDOV PDQXDOVDJUHHPHQWVDVZHOODV0HPRUDQGXPVRI8QGHUVWDQGLQJ 0R8V DQG/HWWHUVRI8QGHUVWDQGLQJ /R8V LQWKHFRXUVHRIWKHLULQYROYHPHQWDQGUHODWLRQVKLSZLWK0(5&<0DOD\VLDLQSURYLGLQJKXPDQLWDULDQ VHUYLFHV

• We hold ourselves accountable to our donors and VISION EHQHÀFLDULHV

To be outstanding in the delivery of medical and humanitarian aid to all MERCY MALAYSIA IS A PROUD MEMBER AND/OR SIGNATORY TO: MISSION • The SPHERE Standards in Humanitarian Aid To provide medical relief and sustainable health-related • The Humanitarian Accountability Partnership (HAP) development for vulnerable communities • The International Council of Voluntary Agencies (ICVA) • Asian Disaster Reduction and Response Network CORE VALUES (ADRRN) • Has Special Consultative Status with the Economic • We focus on rapid medical response for the recovery and Social Council (ECOSOC) of the United Nations of communities affected by disasters • We recognise the value of working with partners and volunteers • We provide an opportunity for individuals to serve with professionalism, upholding the Code of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Relief MERCY Malaysia • Annual Report 2008 pg> 

THE CODE OF CONDUCT FOR THE j. In our information, publicity and advertising activities, we shall recognise disaster victims (survivors) as INTERNATIONAL RED CROSS GLJQLÀHGKXPDQVDQGQRWKRSHOHVVREMHFWV AND RED CRESCENT MOVEMENT AND NON GOVERNMENTAL HUMANITARIAN ACCOUNTABILITY ORGANISATIONS IN DISASTER PARTNERSHIP (HAP)

RELIEF As a Member of HAP, MERCY Malaysia subscribes to the HAP Accountability Principles: As signatory to the Code of Conduct for the International

Red Cross and Red Crescent Movement and Non a. Commitment to humanitarian standards and rights Governmental Organisations in Disaster Relief, MERCY • Membersstate their commitment to respect and Malaysia Staff and Volunteers must abide to the 10 foster humanitarian standards and the rights of Principles of the Code of Conduct which are: EHQHÀFLDULHV

D 7KHKXPDQLWDULDQLPSHUDWLYHFRPHVÀUVW b. Setting standards and building capacity • Membersset a framework of accountability to their b. Aid is given regardless of the race, creed or nationality stakeholders. of the recipients and without adverse distinction of any • Membersset and periodically review their standards kind. Aid priorities are calculated on the basis of need and performance indicators, and revise them if alone. necessary. c. Aid will not be used to further a political or religious c. Communication standpoint. • Membersinform, and consult with, stakeholders, SDUWLFXODUO\ EHQHÀFLDULHV DQG VWDII DERXW WKH d. We shall endeavour not to act as instruments of standards adopted, programmes to be undertaken government foreign policy. and mechanisms available for addressing concerns. e. We shall respect culture and custom.

d. Participation in programmes f. We shall attempt to build disaster response on local  ‡ 0HPEHUV LQYROYH EHQHÀFLDULHV LQ WKH SODQQLQJ capacities. implementation, monitoring and evaluation of programmes and report to them on progress, J :D\V VKDOO EH IRXQG WR LQYROYH EHQHÀFLDULHV LQ WKH subject only to serious operational constraints. management of relief aid.

e. Monitoring and reporting on compliances h. We hold ourselves accountable to both those we seek  ‡ 0HPEHUVLQYROYHEHQHÀFLDULHVDQGVWDIIZKHQWKH\ to assist and those from whom we accept resources. monitor and revise standards. • Membersregularlymonitorandevaluatecompliance i. Relief aid must strive to reduce future vulnerabilities with standards, using robust processes. as well as meet basic needs. MERCY Malaysia • Annual Report 2008  pg>

e. Monitoring and reporting on compliances (continued) • Membersreport at least annually to stakeholders, PROTECTION FROM EXPLOITATION LQFOXGLQJ EHQHÀFLDULHV RQ FRPSOLDQFH ZLWK AND ABUSE standards. Reporting may take a variety of forms. MERCY Malaysia upholds the UN Secretary General f. Addressing complaints Bulletin on Special Measures for protection from sexual  ‡ 0HPEHUV HQDEOH EHQHÀFLDULHV DQG VWDII WR UHSRUW exploitation and sexual abuse (ST/SGB/2003/13). complaints and seek redress safely. )RUSXUSRVHVRIGHÀQLWLRQVH[XDOH[SORLWDWLRQPHDQVDQ\ g. Implementing partners actual or attempted abuse of a position of vulnerability, • Membersare committed to the implementation differential power, or trust for sexual purposes, including of these principles if and when working through EXWQRWOLPLWHGWRSURÀWLQJPRQHWDULO\VRFLDOO\RUSROLWLFDOO\ implementation partners. from the sexual exploitation of another.

THE SPHERE STANDARDS IN )RU WKH SXUSRVH RI GHÀQLWLRQ VH[XDO DEXVH PHDQV the actual or threatened physical intrusion of a sexual HUMANITARIAN AID nature, whether by force or under unequal or coercive conditions. 7KH 63+(5( 3URMHFW +XPDQLWDULDQ &KDUWHU DQG 0LQLPXP6WDQGDUGVLQ'LVDVWHU5HVSRQVH The Bulletin states the prohibition of sexual exploitation and sexual abuse. Section 3 of the Bulletin is used in the Applications and Compliance: MERCY Malaysia Code of Conduct and is applicable to all MERCY Malaysia staff and volunteers. By applying and complying to the Minimum Standards recommended by the Sphere Project, MERCY Malaysia’s The prohibition includes:- humanitarian response seeks to align and streamline its provision of services and aid to the common standards, a. Sexual exploitation and sexual abuse constitute acts as prescribed below: of serious misconduct and are therefore grounds for disciplinary measures, including summary dismissals. a. Ensuring participation b. Initial assessment b. Sexual activity with children (persons under the age c. Response of 18) is prohibited regardless of the age of majority or d. Targeting age of consent locally. Mistaken belief in the age of the e. Monitoring child is not a defence. f. Evaluation g. Aid worker competencies and responsibilities c. Exchange of money, employment, goods or services h. Supervision, management and support of personnel for sex, including sexual favours or other forms of humiliating, degrading or exploitative behaviour is prohibited. This includes the exchange of assistance WKDWLVGXHWREHQHÀFLDULHV MERCY Malaysia • Annual Report 2008 pg> 

d. MERCY Malaysia does not allow sexual relationships obligations and independence and recognize each EHWZHHQ ZRUNHUV DQG EHQHÀFLDULHV VLQFH WKH\ DUH other’s constraints and commitments. Mutual respect based on inherently unequal power dynamics. Such must not preclude organizations from engaging in relationships undermine the credibility and integrity of constructive dissent. humanitarian aid work. E 7UDQVSDUHQF\ e. Where a staff or volunteer develops concerns or Transparency is achieved through dialogue (on equal suspicions regarding sexual abuse or exploitation footing), with an emphasis on early consultations by a fellow staff or volunteer, s/he must report such and early sharing of information. Communications concerns via the reporting mechanisms. DQG WUDQVSDUHQF\ LQFOXGLQJ ÀQDQFLDO WUDQVSDUHQF\ increase the level of trust among organizations. f. All staff and volunteers are obliged to create and maintain an environment which prevents F 5HVXOWRULHQWHGDSSURDFK sexual exploitation and abuse and promotes the Effective humanitarian action must be reality-based implementation of this Code of Conduct. and action-oriented. This requires result-oriented coordination based on effective capabilities and The prohibitions set out above are not intended to be concrete operational capacities. an exhaustive list. Other forms of sexually exploitative or sexually abusive behaviour may be grounds for G 5HVSRQVLELOLW\ administrative action or disciplinary measures including Humanitarian organizations have an ethical obligation summary dismissal. Volunteers in violation of the above to each other to accomplish their tasks responsibly, will be dismissed and removed from the MERCY Malaysia with integrity and in a relevant and appropriate way. volunteer database. They must make sure they commit to activities only when they have the means, competencies, skills, and PRINCIPLES OF PARTNERSHIP capacity to deliver on their commitments. Decisive and robust prevention of abuse committed by humanitarians must also be a constant effort. MERCY Malaysia recognises the advantages of working with the right partners and that its integrity extends to H &RPSOHPHQWDULWLHV the partners; also meeting the highest standards of The diversity of the humanitarian community is an accountability and transparency. asset if we build on our comparative advantages and complement each other’s contributions. Local In striving to enhance the effectiveness of working with capacity is one of the main assets to enhance and partners and to maximise complementarity due to the on which to build. Whenever possible, humanitarian different mandates and mission statements of partners, organizations should strive to make it an integral MERCY Malaysia will base the partnership on the part in emergency response. Language and cultural following Principles of Partnership (as endorsed by the barriers must be overcome. Global Humanitarian Platform, 12 July 2007):

D (TXDOLW\ Equality requires mutual respect between members of the partnership irrespective of size and power. The participants must respect each other’s mandates, MERCY Malaysia • Annual Report 2008  pg>

FINANCIAL ACCOUNTABILITY CONFIDENTIALITY AND PRIVACY AND TRANSPARENCY &RQÀGHQWLDOLW\ LV D KDOOPDUN RI SURIHVVLRQDOLVP  :H therefore: Accountability and transparency are the core principles of the organisation. All staff and volunteers must abide ‡ (QVXUH WKDW DOO LQIRUPDWLRQ ZKLFK LV FRQÀGHQWLDO by our accountability procedures and processes, which privileged or nonpublic, is not disclosed inappropriately. include adherence to the Treasury and Financial Policies.

• Respect the privacy rights of all individuals in the MERCY Malaysia is responsible to its stakeholders, which performance of their duties. LQFOXGHEHQHÀFLDULHVGRQRUVVWDIIYROXQWHHUVSDUWQHUV governments, local authorities, other organizations and ‡ &RPPLWWHGWRPDLQWDLQWKHFRQÀGHQWLDOLW\RIFRPSODLQDQWV the general public who have placed faith in MERCY and non-retaliation against complainants and to provide Malaysia. an environment where our stakeholders are able to report complaints and seek redress safely. To uphold this trust we:

• Promote good stewardship of resources, dues and other contributions that are used to pay operating expenses, programme costs, salaries, and employee EHQHÀWVDQGDGPLQLVWUDWLRQ

• Ensure that travel, entertainment and related expenses are incurred on a basis consistent with the mission of MERCY Malaysia and not for personal gain or interests.

• Refrain from using organisational resources for non- MERCY Malaysia purposes.

• Observe and comply with all laws and regulations affecting MERCY Malaysia and the country where we are operating (wherever possible). MERCY Malaysia • Annual Report 2008 pg> 

Hew Cheong Yew a.k.a Eddy, Tin Tun :LUPVY7YVNYHTTL6MÄJLY4,9*@4HSH`ZPH

Missions: Aceh - 2005 Nias - 2005 Balakot, Pakistan - 2005 P. Pinang & Kedah - 2005 North Korea - 2005 Sulawesi - 2006 Maldives - 2006 Philippines - 2006 Syria & Lebanon - 2006 Jakarta - 2007 Bengkulu - 2007 Darfur, Sudan - 2007 Cambodia - 2007 Bangladesh - 2007-8 Myanmar - 2008-9

Hometown: Jelebu, Negeri Sembilan MERCY Malaysia • Annual Report 2008  pg>

COLLABORATIONS

IN MERCY MALAYSIA’S EXPERIENCE, NO CONTRIBUTION IS TOO SMALL, AND NO MEASURE OF KINDNESS, TOO MINUTE. AS A NGO WHICH DEPENDS ON NOT ONLY VOLUNTEER AND PUBLIC SUPPORT BUT CORPORATE BACKING AS WELL, MERCY MALAYSIA IS INDEBTED TO ITS PARTNERS WHO HAVE CONTRIBUTED IN MANY VALUABLE WAYS.

7KHFRUSRUDWHVHFWRUFRQWLQXHVWRGHPRQVWUDWHÀUPVXSSRUWWR0(5&<0DOD\VLDLQFDVKNLQGDQGYDULRXVW\SHVRI assistance - all which are invaluable to the development of the organisation as well as its effectiveness in delivering assistance where needed.

ANIMASIA STUDIO SDN BHD CELCOM (MALAYSIA) BERHAD

0(5&< 0DOD\VLD HQWHUHG LQWR D SDUWQHUVKLS ZLWK Telecommunications giant Celcom signed on as a Animasia Studio Sdn Bhd to create awareness on disaster 0(5&< 0DOD\VLD SDUWQHU WR VXSSRUW WKH RUJDQLVDWLRQҋV preparedness amongst students using the popular telecommunications needs both at Headquarters and %ROD .DPSXQJ FKDUDFWHUV DV $PEDVVDGRUV RI 0(5&< RQWKHÀHOG7KLVVWUDWHJLFSDUWQHUVKLSEHWZHHQWKHWZR Malaysia’s School Preparedness Programme (SPP). 0DOD\VLDQRUJDQLVDWLRQVVDZ&HOFRPSURYLGLQJ0(5&< Malaysia with the necessary telecommunication services In this partnership, Animasia Studio incorporates “Disaster for its humanitarian efforts in the region. Further to that, Awareness” messages into Bola Kampung television Celcom is conducting fundraising initiatives on behalf of episodes. Animasia Studio also contributes creative ideas 0(5&< 0DOD\VLD LQWURGXFLQJ 0XOWLPHGLD 0HVVDJLQJ DQGDUWZRUNGHVLJQWR0(5&<0DOD\VLDZKLOHGHYHORSLQJ 6HUYLFHSURMHFWVIRUWZRIXQGVWKXVIDU0(5&<0DOD\VLD and sourcing advertising and promotion collaterals such is also committed to facilitating Celcom’s role as a leading as greeting cards, website and Bola Kampung “Disaster telecommunications services in times of crisis. $ZDUHQHVVµFOLSVDQGÁDVKJDPHV HAY GROUP Animasia Studio, in conjunction with its merchandising partners, will provide Bola Kampung merchandise to be ,Q+$<*URXS6GQ%KGZRUNHGFORVHO\ZLWK0(5&< given as gifts to participants of the SPP, a programme Malaysia to streamline its human resource department which addresses awareness and preparedness by and provided invaluable support through coaching and increasing the capacity of schools to respond to natural training of our senior management teams. disasters while also increasing public awareness about the risks of and responses to natural disasters. +$<JURXSZLOOFRQWLQXHWRZRUNZLWK0(5&<0DOD\VLDLQ talent management and human capital development. MERCY Malaysia • Annual Report 2008 pg> 

partner organisations that subscribe to the practice of MALAYSIA AIRLINES (MAS) sustainable development.

0(5&<0DOD\VLDÀUVWHQWHUHGDSDUWQHUVKLSZLWK0$6LQ ,QWKLVUHJDUG0(5&<0DOD\VLDLVIRUWXQDWHWRZRUNZLWK 2006, which has translated into a long-term collaboration PwC which has been and remains a committed partner of between the organisations. Continuing the Hope for 0(5&<0DOD\VLDVLQFH Humanity campaign, MAS continued its sponsorship into 2008 by making available airline tickets for emergency In 2008, PwC continued to help us further improve our humanitarian missions at no cost or a discounted fare TXDOLW\ PDQDJHPHQW V\VWHP 3Z& ZRUNHG ZLWK 0(5&< as well as providing a waiver on a set amount of access Malaysia to improve the Stakeholder Management baggage for missions overseas. Framework, Finance Policies as well as policies relating to compliance with Humanitarian Accountability Partnership ,Q LQWURGXFLQJ IXQGUDLVLQJ LQLWLDWLYHV 0(5&< 0DOD\VLD principles. donation boxes were placed in strategic locations and FROOHFWLRQVZHUHFKDQQHOOHGWRWKH0(5&<+XPDQLWDULDQ 2Q WKH RWKHU KDQG 0(5&< 0DOD\VLD KDV VXSSRUWHG D Fund. To date, from donation boxes positioned at the number of PwC’s sustainable development programme *ROGHQ /RXQJH ./,$ GRPHVWLF  LQWHUQDWLRQDO  ./,$ including conducting Basic Life Support Courses for PwC WLFNHWLQJ RIÀFH DQG ./ 6HQWUDO WLFNHWLQJ RIÀFH 0(5&< employees. 0DOD\VLD KDV FROOHFWHG D WRWDO RI 50 0$6 will continue its effort in supporting these fundraising UNIVERSITI KEBANGSAAN initiatives. MALAYSIA MYDIN MOHAMED HOLDINGS The humanitarian sector is a dynamic sector that is alive BERHAD and evolving. As a result, research and development in this sector, especially those related to emergency relief efforts Popular home-grown retailer, Mydin Mohamed Holdings DQGULVNUHGXFWLRQLVDQRSSRUWXQLW\WKDW0(5&<0DOD\VLD Berhad, in partnership with Animasia Studio Sdn Bhd and is proud to partner on with Universiti Kebangsaan Malaysia 0(5&< 0DOD\VLD LV GHYRWLQJ SDUW RI LWV VDOHV RI %ROD (UKM), one of Malaysia’s top research university. .DPSXQJPHUFKDQGLVHWR0(5&<0DOD\VLD ,Q0(5&<0DOD\VLDDQG8.0VLJQHGDPHPRUDQGXP 0<',1 DJUHHG WR FKDQQHO ÀYH SHU FHQW RI QHWW %ROD of understanding to delve into three focus areas: research, .DPSXQJ VDOHV WR WKH 0(5&< +XPDQLWDULDQ )XQG education and contribution to the society - providing a – a commitment announced during a three-party tie up mutual platform for students, staff and relief workers to between the organisations in a strategy to increase complement and synergise their common humanitarian awareness in disaster preparedness. effort. Such effort has been made possible through a ÀUP DQG VLQFHUH FRPPLWPHQW E\ DOO DQG HVSHFLDOO\ WKH PRICEWATERHOUSECOOPERS (PwC) management to imbue a sense of responsibility and care for mankind.

In our bid to strive towards a higher level of professionalism, 0(5&< 0DOD\VLD UHFRJQLVHV WKH YDOXH RI ZRUNLQJ ZLWK MERCY Malaysia • Annual Report 2008  pg>

UMW HOLDINGS BERHAD 'LVDVWHU 5LVN 0DQDJHPHQW SURJUDPPHV ZLWK WKH ORQJ term objective of strengthening vulnerable communities. *RLQJ EH\RQG ÀQDQFLDO FRQWULEXWLRQV WKH QHZO\IRUPHG ,Q80:PDGHDFRPPLWPHQWWRSURYLGH0(5&< UMW Volunteers teams will undergo special training with Malaysia with a grant to assist vulnerable communities 0(5&< 0DOD\VLD WR VXSSRUW 0(5&< 0DOD\VLDҋV ORFDO LQ 0DOD\VLD )XQGV IURP WKH JUDQW ZLOO VSHFLÀFDOO\ EH missions, when needed. channelled towards long-term health programmes as well as education and capacity development programmes, during and after times of emergency. The grant also LQFOXGHV YHKLFOH VSRQVRUVKLS IRU 0(5&< 0DOD\VLD Headquarters and the Sabah and Sarawak State &KDSWHUV 7KH YHKLFOHV DUH PXFK QHHGHG IRU 0(5&< Malaysia’s humanitarian operations. Furthermore, the JUDQWZLOOVXSSRUW0(5&<0DOD\VLDҋV&RPPXQLW\%DVHG MERCY Malaysia • Annual Report 2008 pg> 

Major (R) Hj. Abdul Rashid Mahmud a.k.a Uncle 9L[PYLK(YT`6MÄJLY

Mision: Sri Lanka - 2003 Afghanistan - 2004  'DUIXU6XGDQ .HODQWDQÁRRG  33LQDQJ .HGDK $FHK  %DJK3DNLVWDQ -RJMDNDUWD 0W0HUDSL   -RJMDNDUWD %LKDU,QGLD

Hometown: 7DLSLQJ3HUDN MERCY Malaysia • Annual Report 2008  pg>

TOTAL DISASTER RISK MANAGEMENT(TDRM)

TDRM IS THE HALLMARK OF OUR WORK

DISASTER RESPONSE & RECOVERY

PREPAREDNESS

REHABILITATION RECONSTRUCTION PREVENTION MITIGATION MERCY Malaysia • Annual Report 2008 pg> 

LIKE MANY INTERNATIONAL ORGANISATIONS INVOLVED IN THE DELIVERY OF MEDICAL AND HUMANITARIAN AID TO VULNERABLE COMMUNITIES, MERCY MALAYSIA HAS BEEN ACTIVELY INVOLVED IN PROVIDING EMERGENCY ASSISTANCE TO AFFECTED POPULATIONS. HOWEVER, IN LINE WITH THE HYOGO FRAMEWORK FOR ACTION (HFA), WHICH WAS ADOPTED AT THE WORLD CONFERENCE ON DISASTER REDUCTION IN KOBE, JAPAN IN JANUARY 2005, MERCY MALAYSIA BEGAN IMPLEMENTING ITS KEY DOMESTIC AND INTERNATIONAL PROJECTS AND PROGRAMMES BY UTILISING A NEW APPROACH, TOTAL DISASTER RISK MANAGEMENT (TDRM) IN 2005. TDRM APPLIES DISASTER RISK MANAGEMENT TO ALL THE PHASES OF THE DISASTER MANAGEMENT CYCLE - EMERGENCY RESPONSE, RECOVERY, PREVENTION/MITIGATION AND PREPAREDNESS/READINESS.

+)$ RXWOLQHG ÀYH PDLQ DFWLRQ SRLQWV DPRQJ WKHP WKH 7KH WKLUG SKDVH RI 7'50 3UHYHQWLRQ0LWLJDWLRQ LPSRUWDQFH RI ULVN HGXFDWLRQ DV DQ LPSRUWDQW HOHPHQW HPSKDVLVHV RQ HIIRUWV WR SUHYHQW RU PLWLJDWH GDPDJH WR KHOS UHGXFH YXOQHUDELOLWLHV 0(5&< 0DOD\VLDҋV ZKHQDGLVDVWHUVWULNHV$PRQJWKHDFWLYLWLHVUHODWHGWRWKLV FRPPLWPHQW WR 7'50 HPSKDVLVHV WKH LPSRUWDQFH RI SKDVHDUHWKHXWLOLVDWLRQRIVHLVPLFUHVLVWDQWWHFKQRORJ\ GLVFRYHULQJ D FOHDUHU XQGHUVWDQGLQJ DQG UHVSRQVH WR IRU UHEXLOGLQJ RU UHWURÀWWLQJ WKH FRQVWUXFWLRQ RI GLNHV GLVDVWHU PDQDJHPHQW ZKLOH DOVR DGGUHVVLQJ WKH URRW UHSODQWLQJRIPDQJURYHVIRUHVWDWLRQDQGWKHFRQVWUXFWLRQ FDXVHVDQGXQGHUO\LQJIDFWRUVWKDWOHDGWRGLVDVWHUV DQG RSHUDWLRQ RI PHWHRURORJLFDO REVHUYDWLRQ V\VWHPV WRKHOSSUHYHQWDQGPLWLJDWHGDPDJHLQWKHHYHQWRIDQ 3KDVH2QHRI7'50LV(PHUJHQF\5HVSRQVH$OLIHVDYLQJ HDUWKTXDNHÁRRGODQGVOLGHRUVWRUP SKDVHLWVDLPLVWRHQVXUHWKDWDQHIIHFWLYHUHVSRQVH UHVFXHHIIRUWVÀUHÀJKWLQJHPHUJHQF\PHGLFDODVVLVWDQFH 7KHÀ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alaysia • Annual Report 2008  pg>

Dr. Lai Fui Boon (on the right) Paediatric Surgeon

Missions: $IJKDQLVWDQɅ %DP,UDQɅ  $FHKɅ %DJK3DNLVWDQɅ  -RJMDNDUWDɅ 3DOHVWLQHɅ

Hometown: 0HODND MERCY Malaysia • Annual Report 2008 pg> 

DISASTER RISK REDUCTION(DRR)

DISASTER RISK REDUCTION (DRR) INVOLVES ACTIVITIES AIMED AT PROTECTING COMMUNITIES FROM HAZARDS AND MINIMISING THEIR VULNERABILITY TO DISASTER RISKS. IT MOVES BEYOND THE TRADITIONAL DISASTER MANAGEMENT APPROACH OF SIMPLY FOCUSING ON RESPONSE, REHABILITATION AND REBUILDING AFTER A DISASTER EVENT.

DRR HAS A TWO-FOLD AIM: -DSDQLQ,WLVDJOREDOEOXHSULQWWKDWRIIHUVJXLGLQJ SULQFLSOHV SULRULWLHV IRU DFWLRQ DQG SUDFWLFDO PHDQV IRU ‡ WREXLOGVRFLHWLHVWKDWDUHUHVLOLHQWWRQDWXUDOKD]DUGV DFKLHYLQJGLVDVWHUUHVLOLHQFHIRUYXOQHUDEOHFRPPXQLWLHV DQG ‡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ҋVHIIRUWVWRLPSURYH DFWLYLWLHV LQ 75& GUDIWLQJ D UHVRXUFH ERRN IRU GLVDVWHU GLVDVWHUSUHSDUHGQHVVLQWKHLVODQGQDWLRQ HGXFDWLRQ75&YLVLWGD\IRUHOHPHQWDU\VFKRROFKLOGUHQ 6FKRRO:DWFKLQJ:RUNVKRSIRU(OHPHQWDU\+HDGPDVWHUV '55KDVHPHUJHGDVDQHVVHQWLDOIDFWRULQVXVWDLQDEOH DQG'LVDVWHU(GXFDWLRQ:RUNVKRSIRU(GXFDWLRQ)DFXOW\ GHYHORSPHQW ,Q WKH '55 FRQWH[W GHYHORSPHQW LV VWXGHQWVRI816<,$+%DQGD$FHK VXVWDLQDEOH LI LW UHFRJQLVHV SRWHQWLDO KD]DUGV DQG LQFRUSRUDWHV PHDVXUHV WR UHGXFH D FRPPXQLW\ҋV 7KH UHVRXUFH ERRN IRU GLVDVWHU HGXFDWLRQ ZDV XVHG DW YXOQHUDELOLW\WRWKHVHKD]DUGV$WDPLQLPXPGHYHORSPHQW 'LVDVWHU (GXFDWLRQ :RUNVKRS IRU (GXFDWLRQ )DFXOW\ DFWLYLWLHVPXVWQRWLQFUHDVHDFRPPXQLW\ҋVYXOQHUDELOLW\ VWXGHQWV WR LQWURGXFH KRZ WR WHDFK GLVDVWHU LVVXHV DQG LWZRXOGEHFRPHWKHLUJXLGHERRNZKHQWKH\SXUVXHWKH The Hyogo Framework for Action 2005-2015: Building WHDFKLQJMRELQWKHIXWXUH7KHIRXUZRUNVKRSVZHUHWDNHQ the Resilience of Nations and Communities to Disasters SODFHLQ1RYHPEHUWR'HFHPEHU$WRWDOQXPEHURI ZDVDGRSWHGE\FRXQWULHV²LQFOXGLQJ0DOD\VLD²DW VWXGHQWVSDUWLFLSDWHGLQWKHZRUNVKRSVDQGOHDUQHG WKH81:RUOG&RQIHUHQFHRQ'LVDVWHU5HGXFWLRQLQ.REH DERXWGLVDVWHUHGXFDWLRQ MERCY Malaysia • Annual Report 2008  pg>

The Tsunami Resource Centre (TRC) was built within the Syiah )RUWKHHYHQWRI´75&YLVLWGD\µLWZDVYLVLWHGE\ Kuala University (UNSYIAH) by MERCY Malaysia with partial HOHPHQWDU\VWXGHQWVIURPHOHPHQWDU\VFKRROVLQ%DQGD funding support from the Force of Nature Aid Foundation. $FHK DQG $FHK %HVDU IURP -XO\ WR 'HFHPEHU  7KURXJK WKH YLVLW WKH FKLOGUHQ OHDUQHG DERXW GLVDVWHU DQGGLVDVWHUSUHSDUHGQHVVLQDKRXUVVHVVLRQWKURXJK YLGHRVFUHHQLQJJDPHVDQGVLPXODWLRQDFWLYLWLHV

6FKRRO:DWFKLQJ:RUNVKRSIRU(OHPHQWDU\+HDGPDVWHUV ZDVFRQGXFWHGRQQG2FWREHUDQGDWWHQGHGE\ SDUWLFLSDQWV7KLVZRUNVKRSDLPHGWRGHOLYHUWKHEDVLF NQRZOHGJHRQGLVDVWHUDQGGLVDVWHUSUHSDUHGQHVVWKURXJK ULVN DQG KD]DUG PDSSLQJ SUDFWLFHV DQG REWDLQ WKHLU XQGHUVWDQGLQJ RI WKH LPSRUWDQFH RI GLVDVWHU HGXFDWLRQ LQ VFKRROV 7KH KHDGPDVWHUV DOVR ZHUH HQFRXUDJHG WR VHWXSWKHLURZQGLVDVWHUPDQDJHPHQWFRPPLWWHHDWWKH VFKRROOHYHO MERCY Malaysia • Annual Report 2008 pg> 

MALAYSIA SCHOOL PREPAREDNESS PROGRAMME

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0(5&< 0DOD\VLD 6FKRRO 3UHSDUHGQHVV 3URJUDPPH KDV UHFHLYHG WUHPHQGRXV VXSSRUW IURP WKH 0LQLVWU\ RI (GXFDWLRQIRUWKH\HDU0(5&<0DOD\VLDFRQWLQXHV LWVHIIRUWWRFUHDWHGLVDVWHUDZDUHQHVVLQVFKRROZLWKWKH The ‘TRC visit day’ was visited by 1280 elementary students from 32 WHDFKHUVDQGVWXGHQWV elementary schools in Banda Aceh and Aceh Besar where the children learned about disaster and disaster preparedness in a 3-hour session, through video screenings, games and simulation activities. )XUWKHUPRUHLQ1RYHPEHU0(5&<0DOD\VLDKDVVLJQHG D 0R8 ZLWK $QLPDVLD 6GQ %KG D FUHDWLYH FRQWHQW FRPSDQ\ %DVHG RQ WKH 0R8 LW EHFDPH SRVVLEOH IRU 0(5&< 0DOD\VLD WR XVH WKH FKDUDFWHUV RI ´%ROD .DPSXQJµ DV PHVVDJH DPEDVVDGRUV IRU WKH FRPLQJ 6FKRRO3UHSDUHGQHVV&DPSDLJQ MERCY Malaysia • Annual Report 2008  pg>

(UV[OLY Ä]L ^VYRZOVWZ ^LYL JVUK\J[LK \UKLY [OL :JOVVS >H[JOPUN >VYRZOVWPU2V[H;PUNNPKPZ[YPJ[PU5V]LTILY ^OLYLZ[\KLU[Z ^LYLZLSLJ[LKMYVTÄ]LZJOVVSZPU[OLKPZ[YPJ[ MERCY Malaysia • Annual Report 2008 pg> 

MALDIVES SCHOOL SAFETY INITIATIVES

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7KHSURJUDPPHZDVSLORWHGLQ.DDIX.DDVKLGRRVFKRRO DQGODWHULPSOHPHQWHGDWIRXUDGGLWLRQDOVFKRROVQDPHO\ +DD $OLIX ,KDYDQGKRR 6FKRRO 5DD8QJRRIDUX 6FKRRO /DDPX)RQDGKRR6FKRRODQG*DDIX$OLIX9LOOLQJLOL6FKRRO IURP -XO\ WR 2FWREHU  7KH SURJUDPPH ZDV DOVR MERCY Malaysia together with Care Society, conducted a school safety VXSSRUWHG E\ WKH LVODQG RIÀFH 0DOGLYHV SROLFH VHUYLFH programme with technical support from SEEDS India that is aimed at building DQGWKHORFDOKHDOWKFHQWHU standard in existing schools together with the surrounding community to be prepared for natural disasters and emergencies.

MALDIVES COMMUNITY BASED DISASTER RISK MANAGEMENT (CBDRM) PROGRAMME

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The School Safety Programme included a sensitisation workshop for teachers on disaster preparedness and a school wide drill, where teachers and students SLHYU[HUKWYHJ[PJLKZRPSSZVUÄYLZHML[` YLZJ\LL]HJ\H[PVUHUKÄYZ[HPK MERCY Malaysia • Annual Report 2008 pg> 

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MERCY Malaysia is implementing a Community Based Disaster Risk Management Project in support of the Maldives’ government’s efforts to improve disaster preparedness in the island-nation that aims to engage target communities to develop Island Disaster Management Plans for their islands. MERCY Malaysia • Annual Report 2008  pg>

COUNTRY REPORTS MERCY Malaysia • Annual Report 2008 pg> 

OVERVIEW (MALAYSIA)

MERCY MALAYSIA REMAINED ACTIVE ON THE HOMEFRONT AND

IA CONTINUED ITS WORK OF RUNNING VARIOUS HEALTH SERVICES WHILE ALSO OFFERING HUMANITARIAN AID, AWARENESS-RAISING S AND CAPACITY-DEVELOPMENT PROGRAMMES. AMONG THE CRUCIAL PROGRAMMES IT RAN IN MALAYSIA IN 2008 WAS THE SCHOOL PREPAREDNESS PROGRAMME, A PROJECT THAT ALLOWS MERCY MALAYSIA TO UTILISE THE VAST EXPERIENCE IT HAS GAINED IN DEALING WITH CALAMITIES THROUGHOUT THE WORLD. THE PROGRAMME IS DESIGNED TO HELP THE NATION’S SCHOOLS TO MINIMISE THE RISKS POSED BY NATURAL DISASTERS, SUCH AS THE SEASONAL FLOODS IN MANY PARTS OF THE COUNTRY. MERCY MALAY MALAYSIA ALSO CONTINUED TO BE ACTIVE IN THE RUNNING OF MOBILE CLINICS, SOME OF WHICH WERE IMPLEMENTED IN COOPERATION WITH PARTNERS, AMONG THEM UNHCR (THE OFFICE OF THE UNITED NATIONS HIGH COMMISSIONER FOR REFUGEES), AGENSI ANTI-DADAH KEBANGSAAN (AADK) AND THE MINISTRY OF HOME AFFAIRS (KKDN).

SCHOOL PREPAREDNESS them to take responsibility for their safety in the event of PROGRAMME an emergency. The School Preparedness Programme is divided into two Continuing its work in promoting a culture of disaster programmes; School Watching and School Response preparedness among school children and increasing the Preparedness. Both are designed to promote a culture capacity of schools and students to respond to disasters, of disaster preparedness and increase the capacity of MERCY Malaysia continued its School Preparedness schools and students to respond to disasters. Programme in 2008 and expanded its coverage to several states in the country. School Watching takes into account the fact that local communities are the best source of knowledge and Designed to facilitate disaster management planning in information about the risks and hazards around them. schools, the School Preparedness Programme teaches The School Watching Programme, a tool for conducting simple, hands-on activities to school children to prepare “Community-Based Hazard Mapping’’, sees school MERCY Malaysia • Annual Report 2008  pg>

The School Preparedness Programme is designed to facilitate disaster management planning in schools and teaches simple, hands-on activities to school children in order to prepare them to take responsibility for their safety in the event of an emergency.

communities identifying hazards and risks in and around Kebangsaan Taman Kota Jaya, Sekolah Menengah the schools and then devising solutions to make it a safer Kebangsaan Tun Habab, Sekolah Menengah Kebangsaan place. School Response Preparedness Training is set to Laksamana, Sekolah Menengah Kebangsaan Bandar and begin in 2009. The team of trainers and facilitators for Sekolah Menengah Kebangsaan Tan Sri Jaafar Albar. these activities have been established with the support of volunteers. Because of its efforts to create disaster awareness in schools among teachers and students, MERCY Malaysia’s The training of trainers’ workshops for teachers, which School Preparedness Programme received tremendous falls under the domain of the School Watching Workshop, support from the Ministry of Education. were held in Sepang, Ipoh, Kapit, Kota Baru and Batu Pahat from January to August 2008. A total of 331 In November 2008, MERCY Malaysia signed a teachers attended the two-day workshops and learned Memorandum of Understanding (MoU) with Animasia about disaster and hazard mapping techniques. Sdn. Bhd, a creative content company. The MoU has given MERCY Malaysia the opportunity to use the characters of $QRWKHU ÀYH ZRUNVKRSV ZHUH FRQGXFWHG IRU VWXGHQWV LQ “Bola Kampung” as message ambassadors for the School the Kota Tinggi district in November 2008. Two hundred Preparedness Campaign of 2009/2010. VWXGHQWVZHUHVHOHFWHGWRDWWHQGWKHZRUNVKRSIURPÀYH schools in the district, among them Sekolah Menengah MERCY Malaysia • Annual Report 2008 pg> 

MOBILE CLINIC SERVICES MERCY Malaysia also continued its work with Agensi Anti- 'DGDK.HEDQJVDDQ $$'. LQDSURJUDPPHWKDWZDVÀUVW implemented in 2006 to provide primary health care and MERCY Malaysia continued its partnership with The medical consultation to ex-drug users (patients in drug 2IÀFH RI WKH 8QLWHG 1DWLRQV +LJK &RPPLVVLRQHU IRU rehabilitation programmes) in the Klang Valley. In 2008, Refugees (UNHCR), the UN Refugee Agency, and ran 11 MERCY Malaysia ran nine mobile clinics and treated 306 mobile clinics in Klang to offer primary healthcare to the patients. stateless as well as marginalised communities. Refugee populations live in abject poverty, often in over-crowded, An ongoing partnership with the Ministry of Home Affairs unhygienic conditions and are unable to seek public or (KKDN) also saw MERCY Malaysia involved in a mobile private medical care as they cannot afford it. In 2008, clinic service to provide basic primary health care to MERCY Malaysia treated approximately 700 patients at the prisoners at Tempat Tahanan Perlindungan (TTP) the mobile clinics. Kamunting. In 2008, 336 prisoners were treated at seven mobile clinics run at the facility.

MERCY Malaysia also worked with Nur Salam, an organisation dedicated to improving the quality of life of the marginalised children of the Chow Kit area in Kuala Lumpur. At the mobile clinics it ran for the children, MERCY Malaysia provided dental and primary health services. Approximately 300 children were treated at 10 mobile clinics held between February 2008 and February 2009.

Another mobile clinic project run by MERCY Malaysia saw it extending its services to assist the Orang Asli community who live in the Belum Forest. The Belum Forest Health Promotion saw MERCY Malaysia working in a complementary partnership with the mobile clinics run by the Perak State Health Department to offer dental services, hygiene promotion and reproductive health services to the community in question. Between March 2008 and February 2009, 430 people were treated at 11 mobile clinics. This project was funded by the Emkay Foundation.

MERCY Malaysia continued to be active in the running of mobile clinics, some of which were implemented in cooperation with partners. MERCY Malaysia • Annual Report 2008  pg>

HUMANITARIAN ASSISTANCE PROGRAMME AND HYGIENE KIT DISTRIBUTION, FEDERAL LAND CONSOLIDATION AND REHABILITATION AUTHORITY (FELCRA) NASARUDDIN, BOTA, PERAK

MERCY Malaysia funded the distribution of 80 hygiene kits and seven sets of cooking utensils to the community of FELCRA Nasaruddin in Bota, Perak who had been badly affected by a storm. The distribution of the kits was undertaken by 10 Universiti Teknologi MARA (UiTM) students and six UiTM staff on October 12, 2008. The programme was also designed to study the psychosocial needs of the people in the settlement, particularly the students of Sekolah Kebangsaan Agama Al-Mujahidin.

The Belum Forest Health Promotion saw MERCY Malaysia working in a complementary partnership in the mobile clinics run by the Perak State Health Department to offer dental services, hygiene promotion and reproductive health services to the Orang Asli community.

MERCY Malaysia funded the distribution of hygiene kits and seven sets of cooking utensils to the community of FELCRA Nasaruddin in Bota, Perak, who had been affected by the storm. MERCY Malaysia • Annual Report 2008 pg> 

OVERVIEW (AFGHANISTAN)

MERCY MALAYSIA BEGAN ITS AID EFFORTS IN AFGHANISTAN IN OCTOBER 2001 WHEN THOUSANDS OF CIVILIANS WERE DISPLACED TO RELIEF CAMPS. SINCE THEN, MERCY MALAYSIA HAS

TAN ADOPTED A MULTI-FACETED APPROACH ENCOMPASSING HEALTH PROGRAMMES, VOCATIONAL TRAINING, INFRASTUCTURE BUILDING S AND EDUCATION TO EMPOWER THE LOCAL POPULATION. WHILE ITS INITIAL EFFORTS WERE CONFINED TO PROVIDING EMERGENCY HEALTH CARE, MERCY MALAYSIA’S BASE IN KANDAHAR PROVIDES HEALTH SERVICES AS WELL AS EDUCATIONAL AND LIVELIHOOD DEVELOPMENT TO THE INHABITANTS OF THE COUNTRY’S

HANI TROUBLED SOUTHERN REGION. ITS THREE CORE PROJECTS CONTINUE TO BE THE COMPREHENSIVE HEALTH CLINIC, MERCY G LITTLE CALIPH AND THE VOCATIONAL TRAINING CENTRE, ALL OF WHICH ARE LOCATED IN KANDAHAR. ALL THESE ACTIVITIES

AF ARE CARRIED OUT BY LOCAL STAFF WHO OVER THE YEARS HAVE BEEN TRAINED AND DEVELOPED TO FORM THEIR OWN NON- GOVERNMENTAL ORGANISATION (NGO) CALLED HEWAD UNITED DEVELOPMENT ORGANISATION (HUDO).

COMPREHENSIVE HEALTH CLINIC (CHC)

Formerly known as the Mother and Child Health Care Centre (MCH), the Comprehensive Health &OLQLFZDVÀUVWVHWXSLQ-XO\DQGLVORFDWHGLQ Kandahar City District 3. Implemented at the request of the government of Afghanistan and the Ministry of Public Health (MOPH), the clinic is run by 18 local staff and focuses on providing emergency health care and a list of comprehensive services to those living The women and children at MERCY Malaysia’s centre in in the Kandahar province. The clinic handles mainly Kandahar are given hygiene and health education during class gynaecological, obstetric and pediatric cases as well breaks. MERCY Malaysia • Annual Report 2008  pg>

The Vocational Training Centre has a staff strength of 10 and was established in January 2003 to equip women trainees with some form of technical skills to help supplement her family’s income.

The Comprehensive Health Clinic is run by 18 local staff as providing family planning and vaccination services. and handles mainly gynaecological, obstetric and pediatric It is also equipped to handle laboratory examinations cases as well as providing family planning and vaccination and ultrasound scanning as well as for the detection of services. bacterial diseases, a common occurence in the southern region of Afghanistan. The Comprehensive Health Clinic handles approximately 80 to 100 patients daily and 2008 to choose from -- carpeting, tailoring, embroidery and was a record year for the clinic as it treated almost 56,000 handcrafting. For women of all ages, graduates of the patients. FHQWUHUHFHLYHFHUWLÀFDWHVDQGWRROVUHODWHGWRWKHLUQHZO\ acquired skill upon completion of the course. In order to develop the capacity of the local community, MERCY Malaysia also runs programmes for local women This project allows women access to livelihood to train them to become health workers, a project endorsed development. A total of 445 women graduated from the by the Ministry of Public Health. centre from January 2008 until March 2009.

In November 2008, MERCY Malaysia’s health programmes LQ.DQGDKDUZHUHJUDQWHGWKH&HUWLÀFDWHRI([FHOOHQFHE\ MERCY LITTLE CALIPH (MLC) the Afghanistan Ministry of Public Health. Established in October 2003 in District 5, Kandahar, VOCATIONAL TRAINING MERCY Little Caliph provides pre-school education for FKLOGUHQDJHGEHWZHHQÀYHDQG8VLQJDV\OODEXV CENTRE (VTC) that is approved by the country’s Ministry of Education, the children at the centre are taught basic Pashto, Dari, Located at the Chowk Madad District 5, Kandahar, the English, introductory Mathematics and Islamic studies Vocational Training Centre (VTC) has a staff strength each semester. of 10 and was established in January 2003 to equip women trainees with some form of technical skills to help The second batch of MLC students completed their supplement their families’ income. There are four skills primary education on February 25th, 2008. MERCY Malaysia • Annual Report 2008 pg> 

OVERVIEW (BANGLADESH)

ON NOVEMBER 15, 2007, CYCLONE SIDR INDUCED THUNDERSTORMS AND STORM SURGES INTO CENTRAL

H BANGLADESH. WITH WIND SPEEDS OF UP TO 240 KM PER HOUR,

S THE CYCLONE CAUSED EXTENSIVE DAMAGE TO THE SOUTHERN DISTRICTS OF THE COUNTRY AS IT MOVED ITS WAY NORTH ACROSS CENTRAL BANGLADESH. IN TOTAL, 31 OUT OF 64 DISTRICTS WERE AFFECTED BY THE CYCLONE’S WRATH WITH 8.5 MILLION PEOPLE AFFECTED BY THE NATURAL DISASTER AND 3,300 DEAD.

LADE BANGLADESH’S MAIN WATER SOURCE IS FROM PONDS AND MANY WERE CONTAMINATED BY DEBRIS, FALLEN LEAVES, G BRANCHES AND OTHER ORGANISMS. GALACHIPA UPAZILLA IN THE

N PATHUAKHALI DISTRICT WAS ONE OF THE WORST-HIT AREAS AND BECAUSE OF ITS REMOTE SETTING, IT WAS UNDER-SERVED BY THE B A HUMANITARIAN ASSISTANCE COMMUNITY.

WATER, SANITATION AND HYGIENE water while also receiving hygiene education through OHDÁHWVDQGFRPPXQLW\HGXFDWLRQSURJUDPPHV6DQLWDWLRQ (WASH) PROJECT was also improved with the repair of latrines. The key difference in this project was the holistic approach that included Health Education sessions being carried out in Upazilla from December 2007 to March 15, 2008. Its the village courtyard and at schools. The topics covered aim was to provide safe drinking water and sanitation for included hand washing, toilet cleaning (cleaning tools and cyclone-affected areas by cleaning the area’s ponds and detergent were provided at each repaired latrine), healthy repairing latrines. The project was designed to assist the cooking practices, proper disposal of garbage and the 3,000 most affected families, with an average family size KRPHPDGHSUHSDUDWLRQRIUHK\GUDWLRQÁXLGZLWKVDOWDQG of eight. Information on the families most in need of aid sugar for use during diarrhoea.This project was funded was obtained through discussions with local authorities. by the Kingdom Foundation of Saudi Arabia through the 81 2IÀFH IRU WKH &RRUGLQDWLRQ RI +XPDQLWDULDQ $IIDLUV $PRQJWKHEHQHÀWVRIWKHSURMHFWZDVHQVXULQJWKDWWKH (UNOCHA). affected families would be given access to safer drinking MERCY Malaysia • Annual Report 2008  pg>

7OHZL;OYLLVM[OL>(:/7YVQLJ[PZHPTLKH[WYV]PKPUNZ\Z[HPUHISLZHML^H[LYZ\WWS`HUKSH[YPULZZ[YLUN[OLUPUNHUKZ\Z[HPUPUN[OL operation and maintenance mechanisms of the installed WASH systems and improving knowledge in communities.

Phase Three of the WASH Project began in February 2008 and is ongoing until May 2009. Covering Galachipa Upazila and Sarakhola Upazila in the districts of Patuakhali and Bagherat, it is aimed at providing sustainable safer water supply and latrines, strengthening and sustaining the operation and maintenance mechanisms of the installed WASH systems and improving knowledge in communities, local governments and sustainable institutions regarding WASH, Health, Disaster Management and Livelihood.

The project not only helped to clean ponds but also SURYLGHG WKH ÀUVW WZR 3RQG 6DOW )LOWHUV DV VDIH ZDWHU options in the district. The project was implemented in seven villages, with 4,098 families located in under- developed and remote areas gaining from the exercise. (TVUN[OLILULÄ[ZVM[OLWYVQLJ[^HZLUZ\YPUN[OH[[OLHMMLJ[LK families would be given access to safer drinking water while also YLJLP]PUN O`NPLUL LK\JH[PVU [OYV\NO SLHÅL[Z HUK JVTT\UP[` education programmes. MERCY Malaysia • Annual Report 2008 pg> 

Information on the families most in need of aid was obtained through discussions with local authorities.

CLEFT LIP AND PALATE (CLIPP) PROJECT

This is a capacity development project which began in October, 2008, in partnership with the Dhaka Community Hospital (DCH). The project aims to treat and correct cleft lip and palate defects among the underprivileged population of Bangladesh. It also aims to provide training of the DCH staff and assist the hospital in establishing a centre for reconstructive surgery. ;OL*SLM[3PWHUK7HSH[L7YVQLJ[HPTZ[V[YLH[HUKJVYYLJ[ cleft lip and palate defects among the underprivileged 'XULQJ WKH ÀUVW ZHHN RI WKH SURMHFW  FKLOGUHQ ZHUH population of Bangladesh. treated by MERCY Malaysia’s volunteer surgeons and nurses. This will be an ongoing project, scheduled until 2011. MERCY Malaysia • Annual Report 2008  pg>

OVERVIEW (CAMBODIA)

MERCY MALAYSIA CONTINUED ITS EFFORTS TO IMPROVE HEALTH SERVICES IN CAMBODIA BY ADDRESSING PROBLEMS RELATED

A TO INFANT MORTALITY, A MOVE THAT IS IN KEEPING WITH THE COUNTRY’S POLICY OF REDUCING ITS MORTALITY RATE,

DI SUPPLYING MEDICAL EQUIPMENT, IMPROVING THE FACILITIES OF HEALTH CENTRES IN THE KINGDOM AS WELL AS OFFERING O TRAINING AND REFRESHER COURSES TO STAFF OF SEVERAL HEALTH CENTRES. AMB C ANGKOR HOSPITAL FOR CHILDREN SUPPLY OF MEDICAL EQUIPMENT (AHC), SIEM REAP TO THE NATIONAL MATERNITY & CHILD HEALTH CENTRE (NMCHC), MERCY Malaysia’s contribution to the Angkor Hospital for Children (AHC) in Siem Reap included supplying a PHNOM PENH ventilator to the hospital’s Intensive Care Unit (ICU), a crucial piece of medical equipment that is used daily at MERCY Malaysia supplied medical equipment in the the hospital. form of two neonatal ventilators and patient monitors each to the National Maternity & Child Health Centre MERCY Malaysia is involved in an ongoing project on Oral (NMCHC), the sole and top referral hospital for Obstetrics Rehydration Therapy (ORT) at the hospital until July 2011. & Gynaecological (O&G) cases in Cambodia. The hospital MERCY Malaysia’s involvement in the project includes conducts approximately 7,000 deliveries a year. ÀQDQFLDOO\ VXSSRUWLQJ WKH UXQQLQJ RI DQ 257 FRUQHU training and information development for health workers The project to supply medical equipment, which was and ORT services and education for families. implemented in close collaboration with NMCHC and the Kingdom of Cambodia’s Ministry of Health, will help to improve the quality of service at the hospital. MERCY Malaysia • Annual Report 2008 pg> 

UPGRADING OF REPRODUCTIVE HEALTH SERVICES AT KAMPONG TRALACH REFERRAL HOSPITAL (KTRH), KAMPONG CHNNANG PROVINCE

7KHÀUVWSKDVHRI0(5&<0DOD\VLDҋVDVVLVWDQFHWRWKH Kampong Tralach Referral Hospital in Kampong Chnnang Province, which took place from July 9 to 24, 2008, had the objective of improving facilities at the hospital through minor renovations of the existing labour room and other general upgrading work, supplying medical equipment and an ambulance as well as developing the capacity of the hospital’s ultrasound technicians through a three- month training course in Phnom Penh.

MERCY Malaysia’s efforts saw an improvement of services at the hospital’s labour and delivery room as a result of renovation works that converted one-bedded rooms to two-bedded units while quality of service improved as a result of the availability of new medical equipment. The hospital’s list of services provided was also improved with the availability of the new ambulance while staff knowledge was broadened as a result of their exposure to ultrasound training.

The second phase of the project, which took place from November 23 to December 5, 2008, saw MERCY Malaysia handing over dental items and additional medical items to KTRH.

The project, which was implemented in close cooperation with the hospital and the Kingdom of Cambodia’s Ministry RI +HDOWK ZLOO EHQHÀW WKH UHVLGHQWV RI WKH .DPSRQJ ;OLÄYZ[WOHZLVM4,9*@4HSH`ZPH»ZHZZPZ[HUJL[V[OL2HTWVUN;YHSHJO Tralach district and its surrounding areas, estimated to be Referral Hospital includes capacity development of the hospital’s staff of ultrasound technicians through a three-month ultrasound training course approximately 164,000 people. in Phnom Penh. MERCY Malaysia • Annual Report 2008  pg>

UPGRADING OF HEALTH CENTRES IN THE KAMPONG LEANG DISTRICT

MERCY Malaysia’s involvement in the upgrading of health centres in Kampong Leang involved three centres in particular -- Kampong Hav Health Centre, Svey Rumpear Health Centre and Chronok Health Centre. Along with the Prolay Meas Health Centre, the four health centres serve approximately 43,760 people.

MERCY Malaysia handed over medical equipment, a speedboat ambulance, a motorcycle ambulance, drugs and supplements to the Kampong Hav Health Centre while one motorcycle ambulance each was supplied to Svey Rumpear Health Centre and Chronok Health Centre.

MERCY Malaysia is continuing its work at Kampong Hav Health Centre and a refurbishment exercise was completed at the end of May 2009.

Refresher Training Programmes have been conducted for staff at Kampong Hav Health Centre, Prolay Meas Health Centre, Svey Rumpear Health Centre and Chronok Health Centre. Session One was conducted from February 23 to February 27, 2009, while Session Two was held from March 2 to March 6, 2009. A total of 38 staff attended the courses conducted by trainers from the Kampong Chhnang Provincial Health Department.

7KHÀUVWURXQGRIWKH2XWUHDFK3URJUDPPHZDVFRQGXFWHG in the second week of April 2009. In each round of the Outreach Programme, different topics were selected and highlighted to the community.

MERCY Malaysia handed over medical equipment, a speedboat ambulance, a motorcycle ambulance, drugs and supplements to the Kampong Hav Health Centre in the district of Kampong Leang. MERCY Malaysia • Annual Report 2008 pg> 

OVERVIEW (INDIA)

LARGE AREAS OF THE SUPAUL, MADHEPURA, ARARIA, SAHARSA A AND KATIHAR DISTRICTS WERE BADLY AFFECTED BY THE FLOODS OF AUGUST 2008. THE FLOOD SITUATION RESULTED BECAUSE OF A BREACH OF THE EASTERN KASHI EMBANKMENT IN NEPAL. MORE THAN 3.7 MILLION LITRES OF WATER FLOWED THROUGH

INDI THE BREACH, THUS FLOODING HUNDREDS OF VILLAGES IN THE NORTHERN REGION OF BIHAR. THE LIVES OF THREE MILLION PEOPLE WERE AFFECTED WITH 50 REPORTED TO HAVE PERISHED AS A RESULT OF THE FLOODS. MORE THAN 225,000 HOUSES WERE DESTROYED WHILE 44,000 WERE DAMAGED AS A RESULT OF THE FLOODS.

EMERGENCY RESPONSE - BIHAR The static clinic was located at Gwalpada village in the Madhepura district and served 12,109 people.

After a 15-day assessment period, MERCY Malaysia set MERCY Malaysia decided to extend and intensify the up base in the Madhepura district, reportedly one of the project until the end of 2009. This will ensure sector- ZRUVWKLWDUHDVRIWKHÁRRGVWRSURYLGHKHDOWKFDUHIDFLOLWLHV wide equitable, quality health care for the population in IRUWKHÁRRGDIIHFWHGSRSXODWLRQRIWKH0DGKHSXUDGLVWULFW the region, especially for the poor in Saharsa, one of the as well as for those from the northern region of Supaul most affected districts in Madhepura. MERCY Malaysia and Araria. MERCY Malaysia worked with local partners, is installing a health centre in Sonbarsa Block to serve SEEDS India and Doctors For You (DFY). a population of 176,546 people. This district has a high number of malnourished children and communicable During the three-month programme, which took place diseases, especially malaria, tuberculosis and HIV. between November 15, 2008, and January 25, 2009, MERCY Malaysia will work through SEEDS India and MERCY Malaysia and its partners provided health facilities DFY during the course of the project. such as static and mobile clinics while also organising deworming exercises for children under 10, health education sessions and distributing blankets to villagers from Raghunathpu in preparation for the winter season.

The mobile clinic service covered 42 villages and served 17,142 patients. Health education and reproductive health care for women were carried out at the mobile clinics. MERCY Malaysia • Annual Report 2008  pg>

MERCY Malaysia and its partners provided health facilities such as static and mobile clinics while organising deworming exercises for children under 10.

Health education sessions covering topics such as hand washing, hygienic cooking practices, proper disposal of garbage and family planning for women were carried out at the mobile clinics.

MERCY Malaysia distributed 500 blankets to villagers from Raghunathpu in preparation for the winter season. MERCY Malaysia • Annual Report 2008 pg> 

OVERVIEW (INDONESIA)

MERCY MALAYSIA CONTINUED ITS RECONSTRUCTION AND A

I REHABILITATION PROJECTS IN THE COUNTRY WHILE OFFERING ITS EXPERTISE IN THE AREA OF HOSPITAL MANAGEMENT. IT S ALSO IMPLEMENTED A NUMBER OF DISASTER PREPAREDNESS ACTIVITIES AT THE TSUNAMI RESOURCE CENTRE IN ACEH. NE O ND I RUMAH SAKIT UMUM (RSU) GUNUNG SITOLI, NIAS

MERCY Malaysia was appointed to manage the masterplan for the reconstruction of the Rumah Sakit Umum (RSU) Gunung Sitoli, the main referral hospital in Nias. Phases One and Two of the project were completed in 2005 and 2006 while Phase Three were completed in 2008.

MERCY Malaysia was also involved in a project that focused on Total Hospital Facilities Management at RSU Gunung Sitoli. The project involved training of the hospital’s personnel to ensure sustainability, providing waste management facilities at the hospital and ensuring hospital cleanliness by providing training on clinical waste management and cleaning and engineering services. MERCY Malaysia was appointed to manage the reconstruction of the Rumah Sakit Umum (RSU) Gunung Sitoli, the main referral hospital in Nias. MERCY Malaysia • Annual Report 2008  pg>

MERCY Malaysia completed a new building complex consisting of hostel rooms, class rooms, a dining hall, multi-purpose OHSSHKTPUPZ[YH[PVUVMÄJLHUKHWYH`LYOHSSH[[OL2H`LL2\U`P[6YWOHUHNL*LU[YL

KAYEE KUNYIT ORPHANAGE CENTRE RUMAH SAKIT UMUM DAERAH (RSUD) ARGA MAKMUR MERCY Malaysia completed a new building complex consisting of hostel rooms, classrooms, a dining hall, Following the Bengkulu Earthquake that rocked the west D PXOWLSXUSRVH KDOO DQ DGPLQLVWUDWLRQ RIÀFH DQG D coast of Sumatra on Sept 12, 2007, MERCY Malaysia prayer hall at the Kayee Kunyit Orphanage Centre. This GHSOR\HGLWVÀUVWWHDPWRWKHDUHDZLWKLQWKHZHHNZLWK orphanage is unique as the children are taken care of by a second team arriving nine days later. Both teams the local community as well. distributed hygiene kits and mosquito nets to minimise the risk of water and blood-borne diseases.

The earthquake also damaged many of RSUD Arga Makmur’s buildings. The hospital, which serves more than 100,000 patients (more than 24 per cent of the residents of Bengkulu Province) yearly, continued to serve its role as the only district hospital in Bengkulu Utara despite the structural damage it had incurred. MERCY Malaysia • Annual Report 2008 pg> 

Students from 32 elementary schools in Banda Aceh and Aceh Besar visited the Tsunami Resource Centre and learned about disaster and disaster preparedness through video screenings, games and simulations activities.

Immediately following the earthquake, MERCY Malaysia provided aid in the form of medical equipment to the hospital but in 2008, it focused on the rehabilitation and renovation of a number of the hospital’s damaged buildings to provide a safe environment for its staff and patients. Among the affected buildings that were refurbished and repaired were the Accident & Emergency (A&E), Administration, and Operating Theatre (O.T) buildings.

The rehabilitation and renovation project, which saw a workforce of 38 men, was completed and handed over in November 2008.

ACTIVITIES AT TSUNAMI RESOURCE The Tsunami Resource Centre is built within the Syiah Kuala University CENTRE (TRC) (UNSYIAH) by MERCY Malaysia with funding support by the Force of Nature Foundation. The Tsunami Resource Centre (TRC) was built within Syiah Kuala University (UNSYIAH) by MERCY Malaysia with funding support from the Force of Nature Foundation. Four activities were conducted by MERCY Malaysia -- the Approximately 1,280 elementary students from 32 elementary drafting of a resource book for disaster education, TRC schools in Banda Aceh and Aceh Besar visited the Tsunami visit days for elementary school children, School Watching Resource Centre from July to December 2008. They learned Workshops for Elementary Headmasters and Disaster about disaster preparedness through videos, games and Education Workshops for Education Faculty students of simulation activities. UNSYIAH, Banda Aceh. The School Watching Workshop for Elementary Headmasters The resource book for disaster education is used was conducted on 22nd October, 2008, and was attended by at Disaster Education Workshops for students of the 24 participants. The workshop is aimed at delivering the basic Education Faculty to teach disaster management. It will knowledge on disaster preparedness through risk and hazard serve as a guide book for the students as they pursue their mapping practices and to impart the importance of disaster teaching careers in the future. In 2008, four workshops education in schools. The headmasters were also encouraged took place in November and December 2008 with a total to set up their own disaster management committees at the of 484 participants learning about disaster education. school level. MERCY Malaysia • Annual Report 2008  pg>

OVERVIEW (MALDIVES)

S OFTEN DESCRIBED AS THE IDEAL TROPICAL HOLIDAY DESTINATION BECAUSE OF ITS AMAZING BEAUTY AND MORE THAN A THOUSAND ISLANDS, THE PICTURE-PERFECT ISLAND NATION OF THE MALDIVES IS OFTEN STRUCK BY CALAMITY IN THE FORM OF STORMS, DROUGHT, HEAVY RAINS AND STORM SURGES CAUSED BY CYCLONES IN THE SOUTHERN INDIAN OCEAN. THE NORTHERN ATOLLS OF THE ISLAND FACE A GREATER RISK OF DAMAGE FROM CYCLONIC WINDS WHILE THE SOUTH OF THE ISLAND IS VULNERABLE TO EARTHQUAKES.

THE DECEMBER 26, 2004 INDIAN OCEAN TSUNAMI REAKED MALDIVE HAVOC ON THE ISLANDS AND CAUSED MORE THAN 80 DEATHS. THIRTY PERCENT OF THE NATION’S POPULATION OF 300,000 WERE DISPLACED WHILE 25 PER CENT OF THE 200 INHABITED ISLANDS WERE SEVERELY DAMAGED WITH 10 PER CENT OF THE COUNTRY’S ISLANDS COMPLETELY DESTROYED. FOURTEEN ISLANDS WERE EVACUATED AND TOTAL LOSSES WERE ESTIMATED AT US$472 MILLION, EQUATING TO 62% OF THE COUNTRY’S GROSS DOMESTIC PRODUCT (GDP).

POST TSUNAMI PROJECT – The Maldives CBDRM Programme was developed in 2008 COMMUNITY BASED in consultation with the National Disaster Management Centre in the Maldives. MERCY Malaysia and Care DISASTER MANAGEMENT (CBDRM) Society, a Maldives-based NGO, signed Memorandum Of Understanding (MoU) agreeing to jointly implement the With funds from the Ministry of Finance, MERCY project. Malaysia has implemented a Community Based Disaster Risk Management (CBDRM) programme in support of During the two-year project, Island Disaster Management the Maldives’ government’s efforts to improve disaster Plans will be developed with the community on four islands preparedness in the island-nation. The project is aimed at in the Haa Alifu and Haa Dhaalu atolls, the two northern- engaging target communities in the development of Island PRVWDWROOVRIWKH0DOGLYHV7KHSURMHFWZLOOEHQHÀWVRPH Disaster Management Plans. 15,500 people on the four islands. MERCY Malaysia • Annual Report 2008 pg> 

Together with Care Society, MERCY Malaysia conducted a School Safety Programme which aimed at improving building standards in existing schools while also ensuring that the surrounding community was prepared for natural disasters and emergencies.

In the course of developing the Island Disaster Management Plans, each community was asked to identify the hazards and vulnerabilities confronting their community and develop solutions to reduce disaster risk. MERCY Malaysia • Annual Report 2008  pg>

In the course of developing the Plan, each community SCHOOL SAFETY INITIATIVES was asked to identify the hazards and vulnerabilities confronting their community and develop solutions to MERCY Malaysia & Care Society jointly conducted a reduce disaster risk, which would make their island safer. School Safety Programme in the Maldives between July In addition, a Disaster Management Committee on each and October 2008 with technical support from SEEDS island was created and task forces formed to conduct India. The programme was aimed at improving building response activities in the event of a disaster. standards in existing schools while also ensuring that the surrounding community was prepared for natural disasters MERCY Malaysia, along with its implementing partner in and emergencies. the Maldives, Care Society, will work with the communities to develop a three-month community-based disaster risk The programme included a sensitisation workshop for reduction project, implementing one of the solutions teachers on disaster preparedness and a school-wide drill SUHYLRXVO\LGHQWLÀHGE\WKHFRPPXQLW\WRPDNHWKHLULVODQG where teachers and students learnt and practiced skills on safer in their Island Disaster Management Plan. ÀUHVDIHW\UHVFXHHYDFXDWLRQDQGÀUVWDLG

7KH ÀUVW SKDVH RI WKH SURMHFW KDV EHHQ LPSOHPHQWHG LQ The programme was piloted at the Kaafu Kaashidoo the two target islands in Haa Alifu atoll. The project will be school and later implemented at four additional schools, completed by April 2010. namely Haa Alifu Ihavandhoo School, Raa.Ungoofaru School, Laamu Fonadhoo School and Gaafu Alifu Villingili School. The programme was supported by the island RIÀFH0DOGLYHVSROLFHVHUYLFHDQGORFDOKHDOWKFHQWUH

The school safety programme included a sensitisation workshop for teachers on disaster preparedness and a school-wide KYPSS^OLYL[LHJOLYZHUKZ[\KLU[ZSLHYU[HUKWYHJ[PJLKZRPSSZVUÄYLZHML[`YLZJ\LL]HJ\H[PVUHUKÄYZ[HPK MERCY Malaysia • Annual Report 2008 pg> 

OVERVIEW (MYANMAR)

THE WORST NATURAL DISASTER TO STRIKE MYANMAR, CYCLONE R NARGIS, A SEVERE TROPICAL CYCLONE THAT LANDED ON MAY 2, 2008, LEFT A TRAIL OF DEATH AND DESTRUCTION IN ITS WAKE. WINDS OF UP TO 240 KM PER HOUR WREAKED HAVOC ACROSS A 30,000 SQ KM AREA, CLAIMING THE LIVES OF MORE THAN 22,000 PEOPLE AND LEAVING UP TO A MILLION OTHERS HOMELESS.

MERCY MALAYSIA WAS QUICK TO RESPOND TO THE TRAGEDY, SENDING ITS FIRST RELIEF TEAM TO MYANMAR ON MAY 8, 2008. IT FOCUSED ON PROVIDING EMERGENCY HEALTH SERVICES TO

MYANMAR CYCLONE SURVIVORS AND LATER REBUILT DAMAGED HEALTH FACILITIES IN AFFECTED AREAS IN THE DEDAYE TOWNSHIP. WHEN ITS AID EFFORTS MOVED FROM THE EMERGENCY TO THE RECOVERY STAGE, IT ALSO CONDUCTED PSYCHOSOCIAL TRAINING COURSES FOR HEALTH PRACTITIONERS IN DEDAYE.

PROVISION OF COMPREHENSIVE RECONSTRUCTION OF HEALTH HEALTH SERVICES IN NGAPUDAW FACILITIES IN DEDAYE TOWNSHIP, AND MAWLAMYINGYUN AYERYARWADY DIVISION

An area severely hit by Cyclone Nargis, many of the Working with Save The Children Myanmar, MERCY health facilities consisting of Rural Health Centres (RHC), Malaysia was involved in providing health care and Sub Rural Health Centres (SRHC), Station Hospitals and medicine to survivors of Cyclone Nargis through mobile a Township Hospital in Dedaye Township were damaged. clinics in Ngapudaw and Mawlamyingyun. Between May MERCY Malaysia is involved in the rebuilding of two 19, 2008, and December 1, 2008, medicine was distributed RHCs, eight SRHCs, two station hospitals and a township in the two areas. KRVSLWDOLQWKHGLYLVLRQ7KHÀUVWSURMHFWZDVWRUHEXLOGWKH Chaung Hpyar SRHC, a facility completely destroyed by the Cydone. Reconstruction work on four other facilities - MERCY Malaysia • Annual Report 2008  pg>

Working with Save The Children Myanmar, MERCY Malaysia was involved in distributing medicine to survivors of Cyclone Nargis at mobile clinics.

Toe (RHC), Hle Seik Chaung Gyi (SRHC), Ah Kei Chaung CAPACITY DEVELOPMENT Wa (SRHC) and Pyan Doe (SRHC) - began in December 2008 while rebuilding efforts on Taung Tan (SRHC), Taw PROGRAMMES Kyaik (SRHC), Ywa Tan Shey (SRHC) and Ma Yaung Together with the Myanmar Medical Association (MMA), Nouk (SRHC) began in January 2009. the only professional non-governmental organisation (NGO) of doctors in Myanmar, MERCY Malaysia Reconstruction projects still pending in the township include the Kyonda Station Hospital, Dedaye Township FRQGXFWHGDWUDLQLQJFRXUVHIRUYROXQWDU\PHGLFDORIÀFHUV and general practitioners who were involved in Cyclone Hospital, Su Ka Lat (RHC), Kyan Da (Station Hospital) and Ne Young Gar (Station Hospital). The total cost 1DUJLVUHOLHIDFWLYLWLHV7KHÀUVWRIWKHFRXUVHVZDVRIIHUHG from July 21 to 23, 2008 while the second was held from of the reconstruction exercise is almost RM4 million. July 29 to 31, 2008. A total of 150 participants attended All reconstructed health facilities will be cyclone-proof each session. and hospital and community preparedness training programmes for communities will be included. As MERCY Malaysia’s aid efforts moved from the emergency to recovery stage in Myanmar, two sessions of a Psychosocial Training course were held in Dedaye. The courses - held from November 19 to 21, 2008, and November 24 to 26, 2008 - were attended by 24 participants in each session. MERCY Malaysia • Annual Report 2008 pg> 

SETTING UP TEMPORARY SUB-RURAL HEALTH CENTRES (SRHCs) IN DEDAYE

MERCY Malaysia set up tents to provide reproductive health services offered by midwives in cyclone-affected areas in Dedaye. The tents were transferred to Dedaye on January 15, 2009, and sent to Ah Kei Chaung Gyi, Toe and Chaung Hypar. The project was funded by a grant from the Norwegian Ministry of Foreign Affairs.

MERCY Malaysia is involved in the rebuilding of two Rural Health Centres, eight Sub-Rural Health Centres, two station hospitals and a township hospital in the Ayeyarwaddy Division.

;VNL[OLY^P[O;OL4`HUTHY4LKPJHS(ZZVJPH[PVU4,9*@4HSH`ZPHJVUK\J[LKH[YHPUPUNJV\YZLMVY]VS\U[HY`TLKPJHSVMÄJLYZ and general practitioners who were involved in Cyclone Nargis relief activities. MERCY Malaysia • Annual Report 2008  pg>

OVERVIEW (Palestine)

E THE ISRAEL-GAZA CONFLICT BEGAN WHEN ISRAEL LAUNCHED A MILITARY CAMPAIGN IN THE GAZA STRIP ON DECEMBER 28, 2008. DESCRIBED AS THE GAZA MASSACRE, THE PALESTINIAN MINISTRY OF HEALTH (MOH) FIGURES AS OF 31 JANUARY, 2009 TIN STATED THAT 1,380 PALESTINIANS DIED AS A RESULT OF THE

S CONFLICT, AMONG THEM 431 CHILDREN AND 112 WOMEN. THESE FIGURES DID NOT INCLUDE THOSE WHO DIED DUE TO THE LACK OF ACCESS TO REGULAR HEALTH CARE (INCLUDING OBSTETRICS CARE AND TREATMENT FOR CHRONIC DISEASES). FIGURES ALSO ALE INDICATED THAT 5,380 PEOPLE WERE INJURED AS A RESULT OF

P THE CONFLICT, AMONG THEM 1,872 CHILDREN AND 800 WOMEN. NEWS REPORTS SAID THAT MORE THAN 400,000 GAZANS WERE LEFT WITH NO RUNNING WATER WHILE TENS OF THOUSANDS WERE LEFT HOMELESS.

GAZA EMERGENCY RESPONSE Following the approval for MERCY Malaysia across the Rafah border, the advance medical team made its way into Gaza to initiate MERCY Malaysia’s specialist 0(5&< 0DOD\VLD VHQW LWV ÀUVW WHDP WR *D]D RQ medical and surgical services. The seven teams sent by December 31, 2008, to conduct a rapid assessment of the MERCY Malaysia were tasked with ensuring a continuous KXPDQLWDULDQQHHGVRIWKHSHRSOHDIIHFWHGE\WKHFRQÁLFW shipment of medical aid into the Gaza Strip as well as The team consisted of medical surgeons and logistics providing direct support and intervention where it was personnel. In total, MERCY Malaysia sent seven teams needed. WRWKHFRQÁLFWDUHDDQGIRFXVHGRQWKHVXSSO\RIPHGLFDO supplies and medicine to the embattled region. MERCY Malaysia focused on providing aid in the form of medical supplies and medicines to Gaza. It supplied The disruption of medical services in Gaza prompted medical equipment, surgical sets and medicines such as MERCY Malaysia to draw up a comprehensive plan of sedative agents, antibiotics, intravenous solutions and action to help address the pressing needs faced by the pain killers. Palestinian people. The Israeli attacks had caused severe damage and the limited health services in Gaza were completely overwhelmed. Hospital wards were not only packed with the large number of patients but were in dire need of resources. MERCY Malaysia • Annual Report 2008 pg> 

MERCY Malaysia focused on providing aid in the form of medical supplies and medicines to Gaza such as medical equipments, surgical sets, medicines, sedative agents, antibiotics, intravenous solutions and pain killers.

MERCY Malaysia is continuing its aid efforts in 2009 which include rehabilitation of hospitals and the training of medical specialists. MERCY Malaysia • Annual Report 2008  pg>

OVERVIEW (PAKISTAN)

AN EARTHQUAKE WITH A MAGNITUDE OF 6.4 HIT THE BALUCHISTAN N PROVINCE IN SOUTHWESTERN PAKISTAN ON OCTOBER 29, 2008. A US GEOLOGICAL SURVEY LISTED THE EPICENTRE OF THE QUAKE

TA AS THE CHILTAN MOUNTAINS, 80 KM NORTHWEST OF QUETTA. THE MOST SEVERELY AFFECTED AREAS WERE THE MOUNTAINOUS S REGION EXTENDING FROM ZIARAT, ABOUT 110 KM NORTHEAST OF QUETTA AND PISHIN AS WELL AS THE AREA FROM QILLA ABDULLAH TO CHAMAN (A TOWN LOCATED ALONG THE AFGHANISTAN BORDER). REPORTS STATED THAT THE WORST HIT AREAS WERE KHANAZAI AND TOPA ACHAKZAI IN EASTERN PISHIN DISTRICT, PAKI AND THE WACHUN KAWAS AHMADAN AND GOGAI VILLAGES IN THE ZIARAT DISTRICT. FREEZING TEMPERATURES IN THE REGION SAW THE HUMANITARIAN COMMUNITY FOCUSING ON THE DISTRIBUTION OF WINTERISED TENTS AND THE CONSTRUCTION OF TRANSITIONAL SHELTERS. MERCY MALAYSIA WAS INVOLVED IN THE DISTRIBUTION OF WARM CLOTHING, BLANKETS AND HEATING STOVES TO THE AFFECTED PEOPLE IN THE REGION.

MERCY MALAYSIA BASE CAMP OPERATIONS, DISTRICT ZIARAT, ‘GOGAI’ QUETTA, PAKISTAN

0(5&<0DOD\VLDVHWXSÀHOGRSHUDWLRQVFHQWUHFDPSRQ November 1, 2008 in ‘Gogai’ Quetta with a team of seven people. The main aim of the project was to provide shelter, health education and economic development services to the disaster-affected inhabitants of the area. The project, which ran until November 30, 2008, saw MERCY Malaysia providing warm blankets, complete kitchen sets (crockery), stoves and sweaters to the affected community in the region. MERCY Malaysia • Annual Report 2008 pg> 

MERCY Malaysia was involved in the distribution of warm clothing, blankets and heating stoves to the people affected by the earthquake that hit the Baluchistan Province in southwestern Pakistan. MERCY Malaysia • Annual Report 2008  pg>

OVERVIEW (SUDAN)

THE CONFLICT IN THE DARFUR REGION OF SUDAN CAUSED A N MAJOR HUMANITARIAN CRISIS, WITH POPULATION DISPLACEMENT AND THE SUSPENSION OF LIVELIHOOD ACTIVITIES. AS A RESULT OF THE CONFLICT, AN ESTIMATED 2.7 MILLION VILLAGERS HAVE HAD DA TO FLEE FROM THEIR HOMES TO CAMPS OR OTHER VILLAGES FOR SAFETY. MERCY MALAYSIA HAD BEEN WORKING IN EL GENEINA, WEST DARFUR, SINCE 2004, AND HANDED OVER THE PROJECT TO SU LOCAL HEALTH AUTHORITIES IN 2006.

THE DARFUR HUMANITARIAN MISSION INCLUDED THE SETTING UP OF A BASIC HEALTH CENTRE (BHC), DONE IN 2007 THE IMPLEMENTATION OF MERCY MALAYSIA’S WATER, SANITATION AND HYGIENE (WASH) PROGRAMME AND A RURAL HEALTH REHABILITATION PROJECT. THESE HAVE BEEN DELAYED UNTIL SECURITY IMPROVES IN THE AREAS.

BASIC HEALTH CENTRE (BHC), Department (OPD) to cater for routine medical cases, a basic laboratory, a small dispensary for the distribution of ZAM ZAM INTERNALLY DISPLACED medicine, a 20-bedded ward for patients who need to be PERSONS (IDP) CAMP referred to a hospital for secondary healthcare services MERCY Malaysia provides healthcare services on the as well as an ante-natal and post-natal consultation room, west side of Zam Zam Camp, which is located about 15 km delivery room, vaccination room and training centre. VRXWKRI(O)DVKHU'DUIXU,WKDVDÁXFWXDWLQJSRSXODWLRQ of approximately 60,000 persons. MERCY Malaysia built The BHC provides medical consultation for primary health the BHC which is managed by nine local health staff care cases and is equipped to conduct lab tests and consisting of a doctor, two medical assistants, three provide medicine for patients. It also offers referrals for nurses, a lab assistant, a midwife and a pharmacist. patients with chronic illnesses, complicated delivery cases, ante-natal and post-natal consultations and training. The Construction of the BHC began in March 2008 and referral system at the camp was established by MERCY was completed on April 30, 2008. The centre, which Malaysia in partnership with Relief International (RI) and began operating on May 3, consists of an Outpatient MERCY Malaysia • Annual Report 2008 pg> 

the World Health Organisation (WHO). The centre has a standby vehicle to act as an ambulance service to ferry complicated cases to the secondary hospital.

The centre, which is open six days a week, serves an average of 600 people weekly. By December 31, 2008, the BHC had treated 20,000 patients. MERCY Malaysia’s staff members at the centre have also been sent for relevant training in the areas of HIV awareness, preparedness for the rainy season, cholera training, malaria prevention and MERCY Malaysia built the Basic Health Centre on the west side of Zam Zam Camp which is administered by nine basic training for midwives. medical staff consisting of a doctor, two medical assistants, three nurses, a lab assistant, midwife and pharmacist. This programme is supported by a grant from the Ministry of Foreign Affairs, Malaysia.

The Basic Health Centre provides medical consultation for primary health care cases and is equipped to conduct lab tests and provide medicine for patients. MERCY Malaysia • Annual Report 2008  pg>

Ranjidam A/P Govindasamy a.k.a Mrs. Kent Paediatric Nurse, based in Nottingham, UK

Missions: $FHKɅ-DQXDU\WR)HEUXDU\

Hometown: 0HODND MERCY Malaysia • Annual Report 2008 pg> 

EVENTS

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The pre-conference event was co-chaired by MERCY Malaysia President Datuk Dr Jemilah Mahmood and Dato’ Johan Raslan, Executive Chairman of PricewaterhouseCoopers Malaysia and Chairman of the Corporate Responsibility Institute Malaysia. MERCY Malaysia • Annual Report 2008  pg>

The pre-conference event highlighted ways in which Disaster Risk Reduction (DRR) could be an integral part of Corporate Responsibility and provided an avenue for participants to share experiences from the Asian region of private sector involvement in DRR.

7KH HYHQW ZDV UXQ LQ WKUHH SDUWV Corporate Social Responsibility and Disaster Risk Reduction, Ensuring Business Continuity and Innovation in Disaster Risk Reduction.

PANDEMIC LOGISTICS AND LEARNING EXERCISE (P2LX)

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MALAYSIAN TECHNICAL COOPERATION PROGRAMME (MTCP)

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Syed Zahid bin Syed Mohamad (on the left) Procurement Executive

Missions: Bam, Iran -042 .HGDKÁRRG Aceh - 052 Bagh, Pakistan - 052 P. Pinang & Kedah - 05 2 -RKRU  %DJK3DNLVWDQ -RJMDNDUWD 0W0HUDSL  Palestine - 092

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SECRETARIAT MEMBERS 2008

PRESIDENT’S OFFICE DISASTER RISK REDUCTION President Datuk Dr Jemilah Mahmood Head Disaster Risk Reduction Takako Izumi Executive Assistant Nisha Devi K Sabanayagam 3URJUDPPH2IÀFHU 8PDU$EGXO$]HHP 3URJUDPPH2IÀFHU 3XWHUL5RKD\X0HJDW GENERAL MANAGER’S OFFICE  0RKDPHG 

THANK YOU

MERCY Malaysia’s work in the humanitarianitarian ÄLSK^V\SKUV[ILWVZZPISL^P[OV\[[OL\[[OL Z\WWVY[VMTHU`PUKP]PK\HSZ JVYWVYH[PVUZHUKVYNHUPZH[PVUZ >LVMMLYNYH[LM\S[OHURZ[VHSS[OLI\ZPULZZLZ HUKHUKWLVWSL^OVOH]LJVU[YPI\[LK[VTHRPUNWLV MMERCYERCY MMalaysia HYLJVNUPZLKUHTLHSSV]LY [[OL^VYSK>P[OV\[V\YKVUVYZ]VS\U[LLYZHUKOL^VYSK Z\WWVY[LYZ^LHYLUV^OLYL

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MISSION MEMBERS

MERCY Malaysia would not be hatw it is today if not for its most precious asset –its FRPSOHWHO\DOWUXLVWLFYROXQWHHUV6DFULÀFLQJWLPHHQHUJ\VZHDWEORRGDQGWHDUV WKH\WRLODOOKRXUVRIWKHGD\PRUHRIWHQWKDQQRWLQFKDOOHQJLQJFRQGLWLRQVVDYLQJ OLYHVEULQJLQJKRSHDQGFKHHUWRWKHEHQHÀFLDULHVRIHDFKPLVVLRQ

UNHCR Program Farah Alia Razali 1XU6XÀ]D$KPDG Farina Mohamad Yusoff Nurul Zati Syaida bt Abdul Mujib Abdullah Mujahid bin Muhammad Farouk Anwary Ooi Mian Li Adam Mohd Alias Foong Pui Lee Othman Abdul Rahim Ahmad Fitri Mohd Ramli +DÀG]L$KPDG%XQLDQ Raja Baharuddin Shah Raja Bahrin Shah Dr. Aida Bustam Hamdan Zakaria Roihan bt. Abu Kassim Alice Sai Phaik Choo Hare Randall Hariyadurai Ropea’ah Md. Shah Amaleena Bt Azman Hasnur Syafeeza Hassan Rozainee Bt. Abdullah Amira Farhana Abdul Khalil Husna Musa Sakeenah Abdul Rahman Baharuddin Roz Ir. Mahadi Abd Murad Seah Peck Wean, Diana Chang May Kee Juli Asna Hj. Jasni Shaharezet Mustaffa Chiang Han Hoong, Sean Ko Mezhen Shahiraa binti Frey Khan Darren Yap Jia Xiong Lee Shin Ying Shahril Azrin Shamsuddin Diana Seah Peck Wean Mohamed Ashaari Rahmat Shakir NaimTermizi Dr. A. Hadi Abdullah Mohamed Zahir Fitri Bin Ahmad Shameem Sulaiman Dr. A. Vasantha Mala Mohammad Najmuddeen Mohd Khir Shamina Hanim Bt Mohd Habib Dr. Adlan Suhaimi bin Ahmad 0RKG$ÀT6\DKPL5DPOL 6LVWHU&KH7DK+DQDÀ Dr. Anna Letchimi Mohd Naufal bin Mutalip Siti Royany Ariff Dr. Balachandran Appoo Mohd Radzi Jamaluddin Siti Zaleha Abdullah Dr. Chow Suet Yin Mohd Ridzwan Bin Jamaluddin Siti Zaliha Ibrahim Dr. Chua Seng Keong 0RKG6DIZDQ%LQ0XKDPPDG6LGGLT Steven Tan Yi Piao Dr. Dian Haryaty Harun Monalina Abu Hanipah Tan Mei Yi Dr. Ilham Ameera Ismail Muhammad Ahnaf Bin Abdul Rahim Terence Peter Lo Tian Vun Dr. Lew Sook Weih 0XKG$À]\%LQ0RKDPDG Umar Abdul Azeem Brett Patterson Dr. Mohd Salim @ Tint Lwin 0XKG:DTL\XGGLQ%DGHURO$OODP Ummu Afeera Bt Zainulabid Dr. Mona Lisa Md Rasip Muznah Madeeha Zailina Ahmad Jailani Dr. Nazariah Aiza Harun Nadia Fasya Ahmad Dr. Noor Ibrahim Mohamed Sakian Nadirah Zainoren KKDN MISSION Dr. Norherah Syed Omar Nawal Abd Aziz Dr. Shalimar binti Abdullah Noor Syazwani Redzwan Dr. Adlan Suhaimi bin Ahmad Dr. Siti Hajar Binti Ayub Nor Azizah Malik Ahmad Fadhlinoor bin Marican Dr. Vasanthi a/p Palanivalu Nor Feroz Shahreza Bin Faziddin Dr. Jasni bin Turiman Dr. Veena Pillai 1RU+D]LUDK+DQL%W=HQRO$ULIÀQ Dr. Khoo Boom Ting Dr. Wan Nurdiana Zaireen Wan Zainal Noraini Bt Ibrahim Dr. Nadia Mohd. Mustafah Abidin Norisam Zainal Dr. Shahbuddin Ismail Dr. Wasna, Ulrike Nur Atikah Ahmad Dr. Tan Teik Wooi Dr. Zaw Wai Linn Nur Azizah Annuarul Aini Dr. Wan Fadhilah Binti Wan Ismail Edward Lo Tshung Chee Nur Nabilla Qurzaieen bt M. Yusup Dr. Wan Nurdiana Zaireen Wan Zainal Elliane Arriany Mustapha Nur Salimi Aisyah Zainal Abidin Abidin MERCY Malaysia • Annual Report 2008 pg> 

Elliane Arriany Mustapha Elsie Prudincius ROYAL BELUM NATIONAL PARK Gubandran a/l Kandasamy Emma Louise May Crawford +DÀG]L$KPDG%XQLDQ Fam Cheau Foong Amir Fasha Mohd Isa +DÀ]DK0RKG/DWLI Fam Cheau Shin Anuradha Gunaratnam Haseleena Bibi Mohd Arif Hazmilah Sulaiman Ar. Azman Zainonabidin Izrahayu Che Hashim Hezrina Ibrahim Dr. Arunadevi a/p Ramasamy Jefri Irwan Harris Gunawan Joseph Bin Gombis Asso. Prof. Dr. Mohamed Ikram Marpuah Binti Mino Justina Eddy Mohamed Salleh Marsitah Mohamad Ibrahim Kapten Dr Muhammad Hidayat Bin Assoc. Prof. Dr. P. Shanmuhasuntharam Mohamad Azwan Bin Asri Muhammad Daud Azrul Aminur Rashid Yunus Mohamed Nazrine Bin Alias Lastin Bin Garatam $]UXO+DÀ]ELQ$EGXO$]L]'U Mohammad Said Alhudzari b. Ibrahim Margaret Chin Pau Jin Dato’ Dr. Jemilah Mahmood Mohd Tohar Bin Yusoff Mary Abas Dr Mohamed Ikram Mohamed Salleh Dr. Nadia Mohd. Mustafah Maureen Binti Limon Dr P Shanmuhasuntharam Noor Hayatti Ismail Mohd Radzi Jamaluddin Dr. A. Vasantha Mala Noor Janah Abdullah Norzumaayati Goloi Dr. Annapurny Venkiteswaran Nooraza Bt. Rani Reed Lo Soo Yin Dr. Arunadevi a/p Ramasamy Nor Azizah Malik Sabeda D Siagian Dr. Azlina Mohd Shahrudin Noraiany Binti Abd Ghani Soong Shui Fun Dr. Goo Chui Ling Nur Azizah Anuarul Aini Suzan Chan Dr. Mursyidah Mansor Rosli Bin Mohd Sali Yap Quin Jean Dr. Wan Nurdiana Zaireen Wan Zainal Salmah Bt Ismail Zanilam Bt Ampah Abidin Shaharezet Mustaffa Dr. Wasna Ulrike 6LVWHU&KH7DK+DQDÀ SARAWAK CHAPTER MISSION Dzulkarnaen Ismail Siti Royany Ariff Elliane Arriany Mustapha Sockalingam s/o Thanimalay Amelia Ngu Siew Shah Farah Hamzah Tan Yok King Awang Shahrizan B Awang Abu Bakar Fatimah Zahraa Kamsani Thanam A/P S.Visvanathan Benjamin Chai Phi Ngit +DÀG]L$KPDG%XQLDQ Wong Seow Fung Betty Joseph Taai Laban +DÀ]DK0RKG/DWLI Zailina Ahmad Jailani Chia Kah Yie +DÀ]XO+DÀ]ELQ0DW5DVKLG Daniel Fletcher Hannan Khairil Anwar SABAH CHAPTER MISSION Dr Chin Siew Yee Khoo Ying Jo Dr Jasmany Anak Liboh KPL Imong Anak Belawik Adrian Lok Dr Koay Woei Li KPL Noor Izwan Bamanoorizhar Amazain S Bin Mammah Dr Lee Say Bob Kumutha a/p Balachanram Aneurin Ignatius Dr Norehan Binti Jinal Marsitah Mohamad Ibrahim Anita Abd Malek @Ani Dr Norshazriman Bin Sulaiman Dr. Md. Arad Bin Jelon Chow Kai Wai @Karen Dr Safarina Joblee Mohd Adzan Mohd Adeib Cynthia Lim Fui Foo Frances Fam Cheau Shin Mohd Hanif bin Mohd Zainal Fitri Dr Ana Vetriana Abd Wahab Helen Lujum 0RKG:DTL\XGGLQELQ%DGHURO$OODP Dr Carol Lim Kar Koong Kasuma Jamaluddin Mona Hanim Sheikh Mahmud Dr Farah Amimah Lau Ming Ming Muhamad Nizam bin Rahman Dr Helen B Lasimbang Matron Veronica Wong Muhammad Najmudden Mohammad Khir Dr Hilda Malibin Mohammad Noor Iman @ Symond Muhammad Zulfadli bin Hassan Dr Liaw Yun Haw Monica Laeng Mursyidah Mansor, Dr. Dr Ratha Krishnan Sriram Noor Linda Binti Rais Nabila Qurzaieen Asri Dr Sharifah Adibah Sikh Ibrahim Ramzan B Epi Neoh Siew Ping Dr Shimatul Aida Yusoff Rita Fazlin Binti Awang @Ibrahim Noor Azlin Abdul Halim Dr Siti Junaidah Makmud Rose Ak Punpun Noor Janah Abdullah Dr. Ana Vetriana Abdul Wahab Suzi Meragang 1RRU6DÀUD,VKDN Dr. Flora Ng Fon En Norazaliah bt. Husain Dr. Lai Zhun Neay Norhasidah bt. Idris 1XU$TLODK%W6KLKDEXGLQ Nur Azizah Anuarul Aini MERCY Malaysia • Annual Report 2008  pg>

Raja Riza Shazmin Binti Raja Badrul Shah INTERNATIONAL MISSIONS Sallehan Ismail Sazzilawazi Zainal Abidin Shamini Darshni Kaliemuthu YEMEN Sharifah Hasliza Syed Harun 6LVWHU&KH7DK+DQDÀ Dr. Adlan Suhaimi bin Ahmad Siti Royany Ariff Siti Zaleha Abdullah Hasman bin Ibrahim Siti Zaliha Ibrahim Major (B) Hj Anuar Abdul Hamid Syed Abdul Haris Syed Mustapa Tajul Edrus Nordin BANGLADESH Tan Jun Hua Teddy Teo Swee Phin Assoc. Prof. Dr. Mohamed Ikram Bin Mohamed Salleh Wan Farhana Kamaruddin Chong Lee Ping Zailina Ahmad Jailani Dr. Giam Ewe Hock AGENSI ANTI DADAH Dr. Kamisah Mohamad Taib Dr. Rusdi Abdul Raman KEBANGSAAN +DÀG]L$KPDG%XQLDQ Dr. Adlan Suhaimi bin Ahmad Noraini Ibrahim Ahmad Fadhlinoor bin Marican Prof. Dr. Zainal Ariff Bin Abdul Rahman Alice Sai Phaik Choo Rostam Ramli Dr. Noor Ibrahim Mohamed Sakian Zairin Syahrazad binti Zaini Dr. Wan Nurdiana Zaireen Wan Zainal Abidin Elliane Arriany Mustapha PAKISTAN Hamdan Zakaria 0RKG1D]OL$ULIÀQ Ahmad Fauzi bin Abd Rahman Nor Azizah Malik Shaharezet Mustaffa +DÀG]L$KPDG%XQLDQ 6LVWHU&KH7DK+DQDÀ Mohd Roslan bin Abu Samah Siti Zaleha Abdullah ACEH RUMAH NUR SALAM Adam Mohd Alias 0RKG+DÀ]0RKG$PLUURO Dr. Annapurny Venkiteswaran Dr. Dian Haryaty Harun NORTH KOREA Dr. Leong Kin Foon Dr. Norherah Syed Omar Asso. Prof. Dr. P Shanmuhasuntharam Dr. Smrdhi Sarachandran Assoc. Prof. Dr. Mohtar Ibrahim Dr. Syarifah Azlina Syed Azauddin Aljumlud Dr. Dy Sayalam binti Ag. Daud Dr. Ulrike Wasna Izuan Shukri bin Mohamed Dr. Wan Nurdiana Zaireen Wan Zainal Abidin Elliane Arriany Mustapha Khairul Nazri Bin Ahmad Temidi Farah Alia Razali Raja Anuar bin Raja Majid KPL Imong Anak Belawik KPL Noor Izwan Bamanoorizhar NIAS Mohd Radzi Jamaludin Muznah Madeeha Anuradha Gunaratnam Nazliah Fahmi Azman Zainonabidin Nor Azizah Malik Dr. Ahmad Faizal bin Mohd Perdaus Ooi Mian Li Elliane Arriany Mustapha Sarah Amin Rasip Seah Peck Wean, Diana Fauzi Bin Che Mohamad Setow Chi ,U+DQDÀ5DPOL Shahiraa Binti Frey Khan Mohamad Ayof Bajuri 6LVWHU&KH7DK+DQDÀ Siti Zaleha Abdullah Wong Seow Fung A/P Hin Zailina Ahmad Jailani MERCY Malaysia • Annual Report 2008 pg> 

NIAS (Continued) Yusof Hassim Zulaili Zainal Abidin Mohd Shaharuddin Asmani Zuraidah Mian Murza Bin Murad Norazam Ab Samah SUDAN Razali Bin Idris Rostam Bin Ramli Elliane Arriany Binti Mustapha Takako Izumi Mohammad Said Alhudzari b. Ibrahim Yusof Hassim Rossimah Binti Mohamed Zahrudin Bin Yusoff CAMBODIA INDIA Ahmad Fauzi bin Abd Rahman Abdul Rashid bin Mahmud Intan Jasmine Binti Ismail Dr. Jefri Irwan Harris Gunawan 6LVWHU&KH7DK+DQDÀ Elliane Arriany Mustapha Wendy Neoh Siew Ping 6LVWHU&KH7DK+DQDÀ

BENGKULU

Norazam Ab. Samah Razali Bin Idris

MYANMAR

Dr. Adlan Suhaimi bin Ahmad Che Mahmud bin Mohd Nordin Chee Fook Wah Dr. Ahmad Faizal bin Mohd Perdaus Dr. Heng Aik Cheng Dr. Htay Lwin Dr. Khin May New @ Halimah Shamshuddin 'U0RKDPPDG,TEDO%LQ2PDU#

1. Dr Abdul Malik Bin Abdul Gaffor Missions:6DUDZDN6UL/DQND$FHK%DJK3DNLVWDQ-RJMDNDUWD6XODZHVLɅ Hometown: Pulau Pinang

2. Dr Siti Hajar Binti Ayub Missions: Johor - 2006, Facilitator for BMT Hometown: Selangor

+DÀ]DKEW0RKG/DWLILecturer, UiTM Missions: Johor - 2006, Facilitator for BMT , Maran, Pahang - 2007 Pakistan - 2008 Hometown: Kuala Lumpur

5D]DOL.DPLVDQLecturer, UiTM Missions: Johor - 2006, Facilitator for BMT Hometown: Bekok, Johor

6DOHKDQ,VPDLOLecturer, UiTM Mission: Johor - 2006, Hometown: Batu Pahat, Johor

7DMXO(GUXV1RUGLQLecturer, UiTM Missions: Aceh - 2005, Johor - 2006, Facilitator for BMT Hometown: Perak

.KDLUXO$]KDU=DLQXGGLQLecturer, UiTM Missions: Johor - 2006 Hometown: Seremban, Negeri Sembilan

']XONDUQDHQ%LQ,VPDLOLecturer, UiTM Missions:$FHKɅ3DNLVWDQɅ1LDVɅ-RKRUɅ)DFLOLWDWRUIRU%07)DFLOLWDWRUIRU6FKRRO:DWFKLQJ Hometown: Melaka

$U$]PDQ%LQ=DLQRQDELGLQLecturer, UiTM Missions: Aceh - 2005 Nias, Pakistan, Johor - 2007 Facilitator for BMT Hometown: Perak

6 5 7 8 9

4

1 2 3 MERCY Malaysia • Annual Report 2008 pg> 

FINANCIAL STATEMENTS

INDEX

88. 97. SOCIETY INFORMATION STATEMENT OF CHANGES IN CHARITABLE FUNDS 89. AUDITORS’ REPORT 98. &$6+)/2:67$7(0(17 91. EXECUTIVE COUNCIL REPORT 99. NOTES TO THE FINANCIAL 93. STATEMENTS STATEMENT BY EXECUTIVE COUNCIL 94. STATUTORY DECLARATION 95. BALANCE SHEET 96. STATEMENT OF INCOME AND EXPENDITURE MERCY Malaysia • Annual Report 2008  pg>

SOCIETY INFORMATION

PERSATUAN BANTUAN PERUBATAN MALAYSIA (MALAYSIAN MEDICAL RELIEF SOCIETY) (MERCY Malaysia) (Registered under the Societies Act, 1966) (Society No.: 1155)

PRESIDENT Datuk Dr. Jemilah Hj Mahmood

VICE PRESIDENT I Dr. Ahmad Faizal Mohd Perdaus

VICE PRESIDENT II Mohd Azman Sulaiman

HONORARY SECRETARY Raja Riza Shazmin Raja Badrul Shah

ASSISTANT HONORARY SECRETARY Assoc. Prof Dr. P. Shanmuhasuntharam

HONORARY TREASURER Ir. Amran Mahzan

COMMITTEE MEMBERS Dr. Heng Aik Cheng Assoc. Prof. Dr. Mohamed lkram Mohamed Salleh Norazam Ab Samah

REGISTERED OFFICE Level 2, Podium Block, Kompleks Dayabumi, City Point, Jalan Sultan Hishamuddin 50050 Kuala Lumpur

AUDITORS Azuddin & Co. (AF 1452) Chartered Accountants

BANKERS CIMB Bank Berhad RHB Bank Berhad Malayan Banking Berhad MERCY Malaysia • Annual Report 2008 pg> 

AUDITORS’ REPORT

TO THE MEMBERS OF PERSATUAN BANTUAN PERUBATAN MALAYSIA (MALAYSIAN MEDICAL RELIEF SOCIETY) (MERCY Malaysia) (Registered under the Societies Act, 1966) (Society No.: 1155)

Report on the Financial Statements

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Executive Council Members’ Responsibility for the Financial Statements

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Auditors’ Responsibility

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:HEHOLHYHWKDWWKHDXGLWHYLGHQFHZHKDYHREWDLQHGLVVXIÀFLHQWDQGDSSURSULDWHWRSURYLGHDEDVLVIRUDXGLWRSLQLRQ MERCY Malaysia • Annual Report 2008  pg>

AUDITORS’ REPORT

TO THE MEMBERS OF PERSATUAN BANTUAN PERUBATAN MALAYSIA (MALAYSIAN MEDICAL RELIEF SOCIETY) (MERCY Malaysia) (Registered under the Societies Act, 1966) (Society No 1155)

Opinion

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Report on Other Legal and Regulatory Requirements

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Other Matters

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AZUDDIN & CO. AZUDDIN BINDAUD AF 1452 Partner &KDUWHUHG$FFRXQWDQWV   -

Kuala Lumpur, 'DWH0D\ MERCY Malaysia • Annual Report 2008 pg> 

EXECUTIVE COUNCIL REPORT

PERSATUAN BANTUAN PERUBATAN MALAYSIA (MALAYSIAN MEDICAL RELIEF SOCIETY) (MERCY Malaysia) (Registered under the Societies Act, 1966) (Society No.: 1155)

Executive Councils’ report for the year ended 31 December 2008

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Executive Council of the Society

7KH([HFXWLYH&RXQFLOZKRVHUYHGVLQFHWKHGDWHRIODVWUHSRUWDUH

PRESIDENT Datuk Dr. Jemilah Hj Mahmood

VICE PRESIDENT I Dr. Ahmad Faizal Mohd Perdaus

VICE PRESIDENT II Mohd Azman Sulaiman

HONORARY SECRETARY Raja Riza Shazmin Raja Badrul Shah

ASSISTANT HONORARY SECRETARY Assoc. Prof. Dr. P. Shanmuhasuntharam

HONORARY TREASURER Ir. Amran Mahzan

ORDINARY COMMITTEE MEMBERS: Dr. Heng Aik Cheng Assoc. Prof. Dr. Mohamed Ikram Mohamed Salleh Norazam Ab Samah MERCY Malaysia • Annual Report 2008  pg>

STATUTORY INFORMATION ON THE FINANCIAL STATEMENTS

PERSATUAN BANTUAN PERUBATAN MALAYSIA (MALAYSIAN MEDICAL RELIEF SOCIETY) (MERCY Malaysia) (Registered under the Societies Act, 1966) (Society No 1155)

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STATEMENT BY EXECUTIVE COUNCIL

PERSATUAN BANTUAN PERUBATAN MALAYSIA (MALAYSIAN MEDICAL RELIEF SOCIETY) (MERCY Malaysia) (Registered under the Societies Act, 1966) (Society No.: 1155)

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STATUTORY DECLARATION BY HONORARY TREASURER

PERSATUAN BANTUAN PERUBATAN MALAYSIA (MALAYSIAN MEDICAL RELIEF SOCIETY) (MERCY Malaysia) (Registered under the Societies Act, 1966) (Society No.: 1155)

,,5$05$1%,10$+=$1EHLQJWKH+RQRUDU\7UHDVXUHUSULPDULO\UHVSRQVLEOHIRUWKHDFFRXQWLQJUHFRUGVDQGWKHÀQDQFLDO PDQDJHPHQWRI3(56$78$1%$178$13(58%$7$10$/$<6,$ 0$/$<6,$10(',&$/5(/,()62&,(7<  0(5&< 0DOD\VLD GRVROHPQO\DQGVLQFHUHO\GHFODUHWKDWWKHÀQDQFLDOVWDWHPHQWVVHWRXWRQIROORZLQJSDJHVDUHWRWKHEHVWRI P\NQRZOHGJHDQGEHOLHIFRUUHFWDQG,PDNHWKLVVROHPQGHFODUDWLRQFRQVFLHQWLRXVO\EHOLHYLQJWKHVDPHWREHWUXHDQGE\ virtue of the provisions of the Statutory Declarations Act, 1960.

Subscribed and solemnly declared by the abovenamed ) ,5$05$1%,10$+=$1DW.XDOD/XPSXU LQWKHVWDWHRI)HGHUDO7HUULWRU\RQ0D\    ,5$05$1%,10$+=$1

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BALANCE SHEET

BALANCE SHEET AS AT 31 DECEMBER 2008

Note 2008 2007 RM RM

ASSETS Non-current assets 3URSHUW\SODQWDQGHTXLSPHQW   

Current assets ,QYHQWRULHV    2WKHUUHFHLYDEOHV    &DVKDQGFDVKHTXLYDOHQWV   

20,000,605 14,119,219 LIABILITIES Current liabilities 2WKHUSD\DEOHV   

   

Net current assets   

   

Financed by: &KDULWDEOHIXQGV   

7KHDFFRPSDQ\LQJQRWHVIRUPDQLQWHJUDOSDUWRIWKHVHÀQDQFLDOVWDWHPHQWV MERCY Malaysia • Annual Report 2008  pg>

STATEMENT OF INCOME AND EXPENDITURE

STATEMENT OF INCOME AND EXPENDITURE FOR THE YEAR ENDED 31 DECEMBER 2008

Note 2008 2007 RM RM

INCOME 'RQDWLRQ    $QQXDOIXQGUDLVLQJGLQQHU    0HPEHUVKLSIHH    2WKHULQFRPH   

   

Less: EXPENSES &+$5,7$%/((;3(1',785(    23(5$7,1*(;3(16(6   

   

6853/86 '(),&,7 %()25(7$;   

7$;$7,21   

6853/86 '(),&,7 $)7(57$;   

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STATEMENT OF CHANGES IN CHARITABLE FUNDS

STATEMENT OF CHANGES IN CHARITABLE FUNDS FOR THE YEAR ENDED 31 DECEMBER 2008

2008 2007 RM RM

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Balance as at 31 December 20,911,363 14,443,974

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20,911,363 14,443,974

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CASH FLOW STATEMENT

CASH FLOW STATEMENT FOR THE YEAR ENDED 31 DECEMBER 2008

2008 2007 RM RM &DVKÁRZIURPRSHUDWLQJDFWLYLWLHV  6XUSOXV GHÀFLW EHIRUHWD[   Adjustment for: 'HSUHFLDWLRQ   ,QWHUHVWLQFRPH     /RVVRQGLVSRVDODQGZULWWHQRIISURSHUW\SODQWDQGHTXLSPHQW   6XUSOXV GHÀFLW EHIRUHZRUNLQJFDSLWDOFKDQJHV    &KDQJHVLQZRUNLQJFDSLWDO  &KDQJHVLQLQYHQWRULHV    2WKHUUHFHLYDEOHV     2WKHUSD\DEOHV  

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Net cash generated from/(used in) operating activities 6,412,615 (190,215)

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Net cash used in investing activities    

Net increase/(decrease) in cash and cash equivalents    Cash and cash equivalents at beginning of year  

Cash and cash equivalents at end of year  

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MERCY Malaysia • Annual Report 2008 pg> 

NOTES TO THE FINANCIAL STATEMENTS

1. Principal objects/activities

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2. Change of name

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NOTES TO THE FINANCIAL STATEMENTS

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MERCY MALAYSIA IN PICTURES

Rapid Assessment Course, held at Malaysian Peacekeeping Training Centre, Port Dickson, Negeri Sembilan, Malaysia. MERCY Malaysia • Annual Report 2008 pg>  MERCY Malaysia • Annual Report 2008  pg> MERCY Malaysia • Annual Report 2008 pg>