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First National Bankers Bank THE TENNESSEE BANKER Volume 102 • Number 8 • August 2014 Presenting the 2014-2015 Chairman William B. Marsh First Commerce Bank, Lewisburg AUGUST 2014 | THE TENNESSEE BANKER 1 THINGS HAPPEN. The past few years have been a reminder of how important it is to be prepared for the unexpected, and Financial PSI is here to help you do just that. Financial PSI offers a variety of high-quality insurance products that can be personalized to meet your bank’s needs. Directors’ & officers’ coverage Financial institution bonds Property & casualty products Group medical & life insurance Group & individual disability insurance Group dental BE PREPARED. BE INSURED. Contact your Financial PSI consultant to find out more. (800) 456-5191 • (615) 244-5100 • www.financialpsi.com But you need more than luck. Benjamin Franklin once said, “Diligence is the mother of good luck.” We agree. Too often, compliance weaknesses go undetected until it’s too late. Through our risk-based approach, we proactively assist our clients with identifying deficiencies. Early identification of weaknesses allows for adequate time to implement effective solutions. Hope is not a strategy, and luck favors the diligent. PYA’s professionals help our clients create a culture of robust regulatory compliance. In addition to testing, our experts provide thoughtful advice and education throughout the process. We call it Vision Beyond the Numbers, and it can work for you. VISION » Compliance Testing (A-Z) | Fair Lending | Bank Secrecy Act | Dodd-Frank Act Implementation Internal Audit Outsourcing | Information-Security Testing | Loan Review External Audit | Valuation | Tax | Risk Assessments | SOX 404 Compliance 800.270.9629 | www.pyapc.com THE TENNESSEE BANKER Published monthly by the Tennessee Bankers Association OFFICERS Colin Barrett / Editor William B. Marsh / Chairman First Commerce Bank, Lewisburg Dianne W. Martin / Managing Editor Jennifer D. Bennett / Graphic Designer David Verble / Chairman-elect Citizens National Bank, Sevierville Volume CII / Number 8 / August 2014 Gordon Majors /Vice Chairman The Hardin County Bank, Savannah CONTENTS STAFF THIS MONTH Administration 124TH ANNUAL MEETING COVERAGE Colin Barrett / President Election of New Officers & Directors .......................................................... 12 Stacey Langford / Senior Vice President of Membership Business Sessions ......................................................................................... 14 Steve Curtis / Vice President of Dessert Party and Tribute to Brad Barrett ................................................... 16 Information Technology Thank You to Our Sponsors ......................................................................... 17 Sharon Justice-McCray / Vice President Golf Tournament Winners ............................................................................ 20 of Human Resources & Facilities Exhibitors and Exhibit Hall Photos .............................................................. 22 Penny L. Powlas / Executive Assistant, Photo Album ................................................................................................ 26 Administration / Legal August Membership Meetings – Will Your Bank Be There? .................................. 7 T’Lanie Luu / Member Services Specialist ABA and AARP Commit to Fight Financial Abuse of Older Americans ................ 9 Sandra Johnson / Training Center Independent Bankers Division Convention Set for October 30 & 31 ................. 11 Coordinator BankPac Campaign on Track to Set New Records .............................................. 32 Accounting / Insurance TBA Compliance Conference—The Challenge of Change ................................. 35 Angela D. Griffin, CPA / Executive Vice President / CFO SouthEast Bank and EverFi Honor Students Completing Financial Mike Ailinger / Staff Accountant Scholars Program ..................................................................................... 38 Shemeka Greer / Accounts Receivable Southeastern Institute for IRA Training ................................................................ 40 Clerk BSA/AML Compliance Management Will Cover Recent Changes...................... 42 Felisha Gatlin / Accounts Payable Clerk Legal / Government Relations DEPARTMENTS Timothy L. Amos / Executive Vice FROM THE EXECUTIVE OFFICE—Colin Barrett President / General Counsel New Association Year Begins with Look Back, Look Ahead ...................... 6 Amy Smith / Senior Vice President / Deputy Counsel WASHINGTON UPDATE—Governor Frank Keating Fighting Elderly Financial Abuse ................................................................ 8 Education Debbie M. Brickles / Senior Vice President FROM THE TOP—John Buhrmaster of Training and Development Islands of Opportunity ............................................................................. 11 Susan R. Taylor, CMP / Senior Vice ON THE HORIZON—Enterprise Risk Management; Training the Credit Analyst; President of Professional Development Basic Consumer Lending; IRS Reporting for Financial Institutions .......... 43 Monique Jenkins / Education Services Specialist Bank Notes / Community Corner / Promotions .................................................. 44 Employment Opportunities ................................................................................. 55 Communications Dianne W. Martin / Vice President / Actions of Bank Regulatory Agencies ................................................................. 58 Director of Communications TBA Professional Development Calendar ........................................................... 59 Jennifer D. Bennett / Assistant Director of Communications Lila Griffin / Proofreader ON THE COVER The Tennessee Banker (ISSN 0040-3199) is published monthly by the Tennessee Bankers Association, 211 Athens Way, Ste 100, Nashville, TN 37228-1381; telephone 615-244- TBA 2014-2015 Chairman Bill Marsh, First Commerce 4871. Advertising rates available upon request. Subscriptions: $40.00 per year for TBA Bank, Lewisburg, and wife Carol in the lobby of members; $55.00 for nonmembers; single copies, $6. Tennessee residents add 9.25% The Breakers, headquarters for the 124th Annual sales tax. Periodical postage paid at Nashville, Tennessee. POSTMASTER: send address changes to The Tennessee Banker, 211 Athens Way, Ste 100, Nashville, TN 37228-1381. Meeting. Convention coverage begins on page 12. Copyright © 2014, Tennessee Bankers Association; all rights Photo © LILA PHOTO, Palm Beach, FL. reserved. The Tennessee Bankers Association disclaims all responsibility for opinion expressed in addresses, papers, or communications published in The Tennessee Banker unless such opinion has been endorsed by the Tennessee Bankers Association. 4 THE TENNESSEE BANKER | AUGUST 2014 Helping you achieve your branch transformation goals to satisfy the custom in every customer. The in-branch demands of your customers are various. Some demand simple transaction speed. ® TM Others require extensive personal attention. Diebold Opteva Branch Performance Series terminals were designed to provide the fl exibility to respond along the entire spectrum of these needs. In the process, you can achieve your branch transformation goals. Your customers are satisfi ed. Your tellers are freed up to create higher-value sales. It’s another example of how Diebold is satisfying the personal tastes of both customers and the branches that serve them. For the entire story, visit www.diebold.com/newinnovation. [email protected] www.diebold.com die10088-05_BranchPerform_TennesseeBankr_v01AR_20140408.indd 1 4/9/14 11:16 AM From the Executive Office New Association Year Begins With Look Back, Look Ahead By Colin Barrett, President, Tennessee Bankers Association ummer is always a time of reflec- Three suggestions for this month: tion and transi- S P As you head to the polls for the August primaries, tion for the Tennessee please vote for those who understand the value of a Bankers Association—a strong banking industry and the role banking plays time when we look in the future of Tennessee. back and look ahead, when we acknowledge P August is a special time of year as we induct the and enjoy our successes newest honorees into the Leaders in Banking while also rolling up our Excellence. Plan to join us at 11:00 am on August 21 sleeves to get started on in the TBA Barrett Training Center as we welcome addressing the challeng- our newest LBE recipients. es facing our industry P Since 1999, Bankers Title of East Tennessee and and seizing the opportu- Title Center of the South have sold $26 million in nities ahead of us. title insurance through the TBA endorsed programs, That in a nutshell de- resulting in $9.6 million in dividends to Tennessee scribes the atmosphere owner banks. Learn more by contacting Norma at the TBA’s 124th An- Carroll at 865-384-7846 or [email protected]. nual Meeting, when we officially kicked off our new association year June 10 with Jeff Agee passing the 150th anniversary as the oldest bank From Jeff’s tenure as president chairman’s gavel to Bill Marsh. It in the state. of the TBA Young Bankers Divi- was a great meeting, and I want to Looking back on Jeff’s tenure as sion to his term as TBA chairman, thank so many of you who joined chairman, it’s clear that he provided he has been recognized as a leader us at The Breakers. With almost highly effective leadership on a num- in Tennessee banking, and his sin- 600 bankers, our convention con- ber of fronts. And from conversations gular focus was on strengthening
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