Annual Report
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Annual Report Welcome and Highlights The 2014-15 Annual and Sustainability Report reviews Main Roads’ operational, financial and business performance for the financial year ending 30 June 2015. It showcases our performance against our aspiration to: Provide world class outcomes for our customers through a safe, reliable and sustainable road-based transport system. As part of our commitment to best practice reporting, this report is developed in accordance with the principles of the Global Reporting Initiative. Our report has been structured around the following key areas: A Snapshot of our Year – an overview of our performance and future direction Our Leaders – find out who our eadership team are Our Operational Performance – learn about the service we provide Our Business Activities – find out about the innovative approaches we used to support the delivery of our services Governance – understand how we exercise fairness, transparency and accountability in the management of our business and people Statement of Compliance To the Honourable Dean Nalder MLA BBus, GradDip (AppFin&Inv) Minister for Transport In accordance with section 63 of the Financial Management Act 2006, we hereby submit for your information and presentation to Parliament the Report of Main Roads Western Australia for the 2014-15 financial year ending 30 June 2015. The Report has been prepared in accordance with the provisions of the Financial Management Act 2006. Stephen Troughton Reece Waldock Managing Director of Main Roads Commissioner of Main Roads 20 August 2015 20 August 2015 Main Roads Western Australia Annual Report 2015 1 COMMISSIONER OF MAIN ROADS: Notes to the Financial Statements About Us Our Role We are one of the largest geographically spread road agencies in the world responsible for more than 18,400 kilometres of road spread over 2.5 million square kilometres. Our role is to plan, build and maintain Western Australia’s State road network valued at more than $46 billion. We work closely with our Portfolio partners and Local Government to support the needs of all road users across the State by providing an integrated world class road transport network. We operate from eight regions throughout the State. Area Covered Population Region State Roads (km) (Thousand km²) (Thousand) 1. Goldfields-Esperance 941 60 2,202 2. Great Southern 49 62 1,608 3. Kimberley 420 39 2,241 4. Metropolitan 5 1,922 849 5. Mid West-Gascoyne 421 67 3,625 6. Pilbara 505 67 2,735 7. South West 29 280 1,756 8. Wheatbelt 157 75 3,470 Total 2,527 2,572 18,486 * Our Wheatbelt Regions and our Midest and Gascoyne Regions were amalgamated on 1 July 2014. Our Aspiration To provide world class outcomes for the customers through a safe, reliable and sustainable road-based transport system. Our Stakeholders Our stakeholders include every person who lives or does business in Western Australia. We consult many community groups, businesses and Government stakeholders in delivering services that meet the needs of the community. 2 Main Roads Western Australia Annual Report 2015 Our Values Our values represent our culture, guide our behaviours and influence our decision making processes: Roads Matter Embracing Challenge Taking pride in managing the road network for Anticipating and taking up challenges. the benefit of the community. Professionalism Working Together Providing high levels of expertise in delivering Enhancing relationships and teamwork. our services. Excellence in Customer Service Family Understanding and providing what is important to Respecting and supporting our customers, our customers. the community and each other. Our Guiding Principles These are the principles that reflect our values and how we operate as we set our future direction: • We will strive to improve sustainability and community amenity. • We will be an agile and responsive organisation that can prosper in a rapidly changing environment. • We will put the customer and their experience at the centre of everything we do. • We will develop and invest in leaders that will challenge the status-quo in a real and authentic way. • We will continue to build and maintain strong relationships with the Transport portfolio to achieve better transport outcomes. • We will recognise and cultivate innovation to take up challenges and stay ahead. Our Strategic Direction Keeping WA Moving sets our strategic direction. To achieve our aspiration these four areas are about creating a focus on delivering value. These choices are based on the needs of our customers and stakeholders: • Customers – Provide a transport network centred on what our customers need and value • Movement – Improve mobility of people and the efficiency of freight • Sustainability – Develop a sustainable transport network that meets social, economic and environmental needs • Safety – Provide improved safety outcomes for all users of the transport network Our Sustainable Approach We consider sustainability in all our decision-making to ensure we manage, operate and develop a road transport system that meets the needs of today without compromising the natural, human and financial capital on which future generations will depend. Our Sustainability Policy and Strategy improves and strengthens the way we meet community needs and manage, operate and develop our business and employees. We conduct an annual materiality analysis that draws from our corporate commitments, key business and environmental risks, legislated requirements, corporate stakeholder engagement processes and media and ministerial topics. This year’s review incorporated additional stakeholder engagement. The key topics can be found in the Sustainability section of our website. A review of our current drivers for performance in sustainability will be undertaken during 2015-16 reflecting that sustainability is a key component of Keeping WA Moving. Main Roads Western Australia Annual Report 2015 3 Contents WELCOME AND HIGHLIGHTS . 1 An overview of our performance and future direction. About Us.......................................................... 2 Commissioner’s Foreword............................................. 5 Managing Director’s Review . 6 Highlights of the year................................................. 8 Our Performance . 10 Our Finances...................................................... 12 Our Workforce . 13 What is Driving Us? ................................................. 14 OUR LEADERS . 17 Find out who our leadership team are. OUR OPERATIONAL PERFORMANCE . 20 Learn about the services we provide. Road Safety . 21 Road Efficiency .................................................... 26 State Development . 29 Maintenance ...................................................... 32 Community Access................................................. 35 Road Management ................................................. 38 Office of Road Safety . 43 OUR BUSINESS ACTIVITIES . 47 Find out about the Innovative approaches we used to support the delivery of our services. Environmental Management . 48 Enhancing Customer Relationships..................................... 54 Investing in People . 60 Safety, Health and Wellbeing.......................................... 65 GOVERNANCE . 69 Gain an understanding of how we exercise fairness, transparency and accountability in the management of our business and people. Transparency . 70 Accountability ..................................................... 73 Stewardship . 79 Integrity .......................................................... 81 PERFORMANCE MEASURES AND FINANCIAL STATEMENTS . 84 Statement of Certification . 84 Key Performance Indicators . 88 Financial Statements and Notes . 96 APPENDICES . 146 Glossary . .151 Acronyms . 152 4 Main Roads Western Australia Annual Report 2015 Commisioner’s Foreword Our road network is vital in keeping Western Australia’s people and freight moving for the economic and social prosperity of the State. This is reflected in record State and Federal Government investment in a number of transformational infrastructure projects to be delivered by Main Roads. The $1 billion Gateway WA project is on schedule for early completion at the start of 2016 and will provide much-needed improvements to the road network around the airport and Kewdale and Forrestfield industrial areas. As this iconic project draws to a close, construction of both the $1.12 billion NorthLink WA initiative and the $1.6 billion Perth Freight Link is expected to commence in early 2016. Together, this $3.7 billion trio will create a seamless transport freight link from Muchea to Fremantle, cementing Perth’s freight corridors as some of the most productive and efficient in Australia. It is in the interest of all West Australians to ensure that the State has an effective freight network and that key infrastructure can continue to meet the State’s freight task to 2031 and beyond. The release of the Western Australian Regional Freight Transport Network Plan 2014 Report Card shows our significant progress made across the State towards the four key themes and 15 strategic directions set out in the plan. The Perth metropolitan community recognises the management of traffic congestion as one of the highest priorities for Main Roads with 44% of road users believing their journeys are now taking longer. Infrastructure investment across the network is essential but it is only part of the solution. Main Roads and portfolio partners the Department of Transport and the Public Transport Authority are also committed to planning and prioritisation and