International Journal of Multidisciplinary Educational Research
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Volume 9, Issue 8(2), August 2020 International Journal of Multidisciplinary Educational Research Published by Sucharitha Publications Visakhapatnam Andhra Pradesh – India Email: [email protected] Website: www.ijmer.in Editorial Board Editor-in-Chief Dr.K. Victor Babu Associate Professor, Institute of Education Mettu University, Metu, Ethiopia EDITORIAL BOARD MEMBERS Prof. S. Mahendra Dev Prof. Igor Kondrashin Vice Chancellor The Member of The Russian Philosophical Indira Gandhi Institute of Development Society Research, Mumbai The Russian Humanist Society and Expert of The UNESCO, Moscow, Russia Prof.Y.C. Simhadri Vice Chancellor, Patna University Dr. Zoran Vujisiæ Former Director Rector Institute of Constitutional and Parliamentary St. Gregory Nazianzen Orthodox Institute Studies, New Delhi & Universidad Rural de Guatemala, GT, U.S.A Formerly Vice Chancellor of Benaras Hindu University, Andhra University Nagarjuna University, Patna University Prof.U.Shameem Department of Zoology Prof. (Dr.) Sohan Raj Tater Andhra University Visakhapatnam Former Vice Chancellor Singhania University, Rajasthan Dr. N.V.S.Suryanarayana Dept. of Education, A.U. Campus Prof.R.Siva Prasadh Vizianagaram IASE Andhra University - Visakhapatnam Dr. Kameswara Sharma YVR Asst. Professor Dr.V.Venkateswarlu Dept. of Zoology Assistant Professor Sri.Venkateswara College, Delhi University, Dept. of Sociology & Social Work Delhi Acharya Nagarjuna University, Guntur I Ketut Donder Prof. P.D.Satya Paul Depasar State Institute of Hindu Dharma Department of Anthropology Indonesia Andhra University – Visakhapatnam Prof. Roger Wiemers Prof. Josef HÖCHTL Professor of Education Department of Political Economy Lipscomb University, Nashville, USA University of Vienna, Vienna & Ex. Member of the Austrian Parliament Dr.Kattagani Ravinder Austria Lecturer in Political Science Govt. Degree College Prof. Alexander Chumakov Chair of Philosophy MuluguTelangana Russian Philosophical Society Moscow, Russia Dr.B.S.N.Murthy Department of Mechanical Engineering GITAM University,Visakhapatnam Prof. Fidel Gutierrez Vivanco Founder and President Dr. Mustapha Inul Manuha Escuela Virtual de Asesoría Filosófica Institute of Indigenous Medicine Lima Peru University of Colombo, SL. Dr.S.V Lakshmana Rao Dr.Ton Quang Cuong Coordinator Dean of Faculty of Teacher Education A.P State Resource Center University of Education, VNU, Hanoi Visakhapatnam Prof. Chanakya Kumar Department of Computer Science Dr.S.Kannan University of Pune,Pune Department of History Annamalai University Prof. Djordje Branko Vukelic Annamalai Nagar, Chidambaram Department for Production Engineering University of Novi Sad, Serbia Dr. B. Venkataswamy H.O.D.,& Associate Professor Prof.Shobha V Huilgol Dept. of Telugu, P.A.S. College Department of Pharmacology Pedanandipadu, Guntur, India Off- Al- Ameen Medical College, Bijapur Dr.E. Ashok Kumar Prof.Joseph R. Jayakar Department of Education Department of English North- Eastern Hill University, Shillong GITAM University Dr.K.Chaitanya Hyderabad Department of Chemistry Nanjing University of Science and Prof. Francesco Massoni Technology Department of Public Health Sciences People’s Republic of China University of Sapienza, Rome Dr.Sandeep Narula Prof. Mehsin Jabel Atteya Dept. of Management Sciences Al-Mustansiriyah University IIHMR University, Jaipur College of Education Department of Mathematics, Iraq Dr. BipashaSinha S. S. Jalan Girls’ College Prof. Ronato Sabalza Ballado University of Calcutta,Calcutta Department of Mathematics University of Eastern Philippines,Philippines Prof. N Kanakaratnam Dept. of History, Archaeology & Culture Satheesha H Dravidian University, Kuppam Mettu University Andhra Pradesh Mettu, Ethiopia Dr. K. John Babu Dr.J.B.Chakravarthi Department of Journalism & Mass Comm Assistant Professor Central University of Kashmir, Kashmir Department of Sahitya Rasthritya Sanskrit Vidyapeetha, Tirupati Dr.T.V.Ramana Department of Economics, Andhra University Dr.NiLuh Putu Agustini Karta Campus, Kakinada Department of Tourism Triatma Mulya Institute of Economy Bali, Indonesia ® © Editor-in-Chief, IJMER Typeset and Printed in India www.ijmer.in IJMER, Journal of Multidisciplinary Educational Research, concentrates on critical and creative research in multidisciplinary traditions. This journal seeks to promote original research and cultivate a fruitful dialogue between old and new thought. C O N T E N T S Volume : 9 Issue 8(2) August 2020 S.No Page 1. Role of Emotional Intelligence in Customer Engagement: A 1 Study of Clinical Setup in Dysphagia Management Challa Ramakrishna,Challa Krishnaveer Abhishek and Challa Sushmita 2. An Analytical Approach to J.N. Mohanty’s Critique of 7 Sabdapramanain Indian Philosophy Khanin Dutta 3. Knowledge Assessment Regarding Transmission of HIV/ 14 AIDS among Adolescent in Selected Schools Pradeep Kumar 4. Advancing Forensic Diatoms Testing 20 Pioosh Kundu , Mamta Pal and Malabika Bhattacharjee 5. Sports Marketing and Conceptual Framework 30 Aruna.S and N.Vijay Mohan 6. A Sociological Study to Assess Malnutrition Viz-A-Viz Status 35 of Social Safety Net Programs in The Rural Areas of Madhya Pradesh, India- With Special Reference to Sheopur District Ritu Ghosh and Rekha Gupta 7. सांययोगनातःकािलदासः 44 सचतापा (छाी ) 8. The Utility of Digital Wallets in Rural areas During Covid – 19 52 Pandemic Keerthi Krishna G and T. Rajesh 9. Evaluating Head Ornaments of Women in Painted Narratives of 57 The Mewar and Kangra Valley Style in Miniature Paintings Konpal Agarwal and Ujjavala. M. Tiwari 10. The Impact of Challenges to Serve Digital Library Services on 70 Public Libraries Sandip Ghosh 11. An Empirical Investigation on Performance of Public Debt in 75 India Seema Kouser and D.Elango 12. Tax Planning awareness among Salaried Persons in Thrissur 81 District Silpa M A and Remya S 13. A Study On Customer’s Perception And Satisfaction Towards 88 Internet Banking With Reference To Visakhapatnam City Tanikella Venkata Naga Lakshmi Raghu Babu and Shaik Shamshuddin 14. Research Assignment on: Protection Against Child Abuse and 103 Neglect Ismat Chughtai 15. Design Validation and Analysis of The MAG Wheel for 114 Different Spokes Katadi Sri Siva Prasad and M N D Kiran 16. Publications of NACLIN Conference Proceedings 123 During 2015-2019: A Bibliometric Study Harpreet Kaur 17. Some Important Plant Resources Used by Humans at The 130 Shoolpaneshwer Wildlife Sanctuary, South Gujarat, India Gondaliya Haresh and Patel Narsinh 18. Changing Nature of Urban Governance in Globalisation Era: An 139 Overview Garapati Aslesha 19. 151 Corrosion Testing Techniques - A Review G. R. Bhagure 20. Use of Seed Oils As Automotive One 161 V.K. Chhibber Baba and Sanket Kumar Saxena 21. Education – A Spiritual Vision 173 M.S.Sheeba 22. संकृतसाहयेषुनायिधकारवषयेसामाजकादोलनम ् 181 ड. दलीपकुमारपडा 23. Length - Weight Relationship and Relative Condition Factor in A 185 Freshwater Fish Lepidocephalichthys Irrorata (Hora) H.Sunita Devi 24. ESL Learner’s Writing Skill Development through LLS 190 Instruction Atonu Kakoty 25. A Study on The Investors’ Attitude towards Investments in 197 Tirunelveli District M. Nallakannu and P. Uchimahali and R.Ponnambalam 26. Performance Analysis of Machine Learning Models for 205 Rice Disease Detection Jyoti Mahajan,Cheena Sharma,Arushi Gupta and Aamya Gupta 27. Pandemic and Literature 214 Nidhi Mishra 28. A Study on Employee Welfare Facilities and Its Impact on Job 218 Satisfaction with Reference to Selected Small and Medium Scale Enterprises in Visakhapatnam City Kousarjaha Begum, Shaik Shamshuddin and Haniefuddin Shaik ISSN : 2277 – 7881 Dr. K. VICTOR BABU Impact Factor :6.514(2020) M.A.,M.A.,M.Phil.,Ph.D.,PDF, (D.Lit) Index Copernicus Value: 5.16 Associate Professor, Institute of Education & Editor-in-Chief International Journal of Multidisciplinary Educational Research (IJMER) & Sucharitha: A Journal of Philosophy and Religion Mettu University, Metu, Ethiopia. Editorial…… It is heartening to note that our journal is able to sustain the enthusiasm and covering various facets of knowledge. It is our hope that IJMER would continue to live up to its fullest expectations savoring the thoughts of the intellectuals associated with its functioning .Our progress is steady and we are in a position now to receive evaluate and publish as many articles as we can. The response from the academicians and scholars is excellent and we are proud to acknowledge this stimulating aspect. The writers with their rich research experience in the academic fields are contributing excellently and making IJMER march to progress as envisaged. The interdisciplinary topics bring in a spirit of immense participation enabling us to understand the relations in the growing competitive world. Our endeavour will be to keep IJMER as a perfect tool in making all its participants to work to unity with their thoughts and action. The Editor thanks one and all for their input towards the growth of the Knowledge Based Society. All of us together are making continues efforts to make our predictions true in making IJMER, a Journal of Repute Dr.K.Victor Babu Editor-in-Chief SOCIAL SCIENCES, HUMANITIES, COMMERCE & MANAGEMENT, ENGINEERING & TECHNOLOGY, MEDICINE, SCIENCES, ART & DEVELOPMENT STUDIES, LAW www.ijmer.in INTERNATIONALJOURNAL OF MULTIDISCIPLINARYEDUCATIONALRESEARCH ISSN:2277-7881; IMPACT FACTOR :6.514(2020); IC VALUE:5.16; ISI VALUE:2.286 Peer Reviewed :VOLUME:9, ISSUE:8(2), AUGUST:2020 ROLE OF EMOTIONAL INTELLIGENCE IN CUSTOMER ENGAGEMENT: A STUDY OF CLINICAL SETUP