PAIMA Th e magazine of the Pan American International Movers Association REPORT Summer 2013

PAIMA REPORT The magazine of the Pan American International Movers Association. BOARD OF DIRECTORS REGIONAL DIRECTORS Region VII - Far East & Middle East LAURA MAY CARMACK 2012 – 2014 Arvind Joshi, President. CLINTUS LIMITED, AIReS, Region I – Canada & Mexico New Delhi ,India. Pittsburgh, PA, USA. Tim Garside, Email: [email protected] Email: [email protected] INTERCONTINENTAL VAN LINES, Markham, Canada. James Loberg, JOSE MARRERO Email: [email protected] CROWN VAN LINES, Vice-President. Jurong, Singapore. Sentry International, Alexandra Schmidt, Email: [email protected] Jacksonville, Florida, USA. MEXPACK INTERNATIONAL REMOVALS, Email: [email protected] Mexico City, Mexico. Aakanksha Bhargava, [email protected] P.M. RELOCATIONS PVT. LTD., GEORGE NAUMANN New Delhi,India. Treasurer. Region II – USA Email: [email protected] Swiss Moving Services, Pat Toscano, Zurich, Switzerland. RELIABLE VAN & STORAGE, Sudeep Shah, E: [email protected] Elizabeth, New Jersey, USA. ORIENT INTL. RELOCATIONS, Email: [email protected] Kathmandu, Nepal. LARS LEMCHE Email: orientfreightgroup.com Secretary. Steve Dozois, Teamwork International Moving, HUMBOLDT INTERNATIONAL, Region VIII – Oceana Sao Paulo, Brazil. Boston, MA, USA. George Cooper, Email: [email protected] Email: [email protected] AUSTRALIAN VANLINES PTY LTD., Sydney, Australia. JUANA CUEVA Region III - Central America & Caribbean Email: [email protected] Director. Fabian Ortiz, Express Transports, S.A., APA WORLDWIDE MOVERS, Lima, Peru. San Jose, Costa Rica. Email: [email protected] Email: [email protected]

SID VALLAYDAM Region IV - South America Director. Jorge Mc Cormack, Australian Vanlines PTY Ltd., MERCOVAN ARGENTINA, Sydney, Australia. Buenos Aires, Argentina. Email: [email protected] Email: [email protected]

CHRISTY WICKMAN-KOZLOSKI Region V – Europe Past President. Matthais Tischer, ADVERTISING/EDITORIAL: Wickman Worldwide Services, Inc., CARL HARTMANN. For all advertising and editorial Indianapolis, IN, USA. Brennan, Germany. enquiries please contact Sherry Email: [email protected] Email: [email protected] Williams at: sherry@paimamovers. com PAIMA MANAGEMENT Region VI – Africa SHERRY WILLIAMS, Kehinde Arowoselu, FRONT COVER: Executive Director, KOEMEN NIGERIA, The chance of a life time! PAIMA 10314 Ventia Real Ave, Ikeja, Lagos State, Nigeria. goes to the glorious city of Suite # 311, Email:[email protected] Vancouver for its annual conference, Tampa, Florida, USA. running back-to-back with the IAM. E: [email protected] See pages12-15 Tel: 703-851-7229 Fax: 813-406-5732 Web: www.paimamovers.com

PAIMA Report: Summer 2013 PAGE 3 NFB – not a complicated name but one that reaches every corner of Norway! With over four generations of movers behind it, a multilingual, very experienced staff and a friendly approach to providing a service that’s stamped with quality from start to finish, shipping to a complex country like Norway becomes very, very easy.

Oh, and did we say NFB is backed by one of the most sophisticated freight handling and storage terminals in the country?

Trust NFB to take care of your clients – they’ll be glad you did!

THREE LITTLE Members of FIDI, IAM, PAIMA, FAIM Certified, LETTERS THAT Supporter of FIDI Academy COVER THE WHOLE OF NORWAY

NFB International Relocations I Nesbruveien 33 – A Meet the team behind your every move: Billingstad I Oslo – 1396 I Norway Maria Carlsen, CFO (seated) and from left: Phone: +47-4000 3768 I Fax: +47-6685 0885 Bjørn Carlsen, MD and international co-ordinators Email: [email protected] I www.nfbir.com André Gebhardt and Ricardo Moreno. www.facebook.com/norwaymoving

l INTERNATIONAL HOUSEHOLD RELOCATION. l FINE ART HANDLING & MOVEMENT. l DOMESTIC HOUSEHOLD RELOCATION. l PROPERTY SEARCH. l OFFICE RELOCATION. l SCHOOL SEARCH. l VEHICLE RELOCATION. l PREVIEW TRIP. l DESTINATION SERVICES. l IMMIGRATION & VISA. l LONG & SHORT TERM STORAGE. l FRRO. l PET MOVING. l HANDYMAN SERVICES. l INSURANCE. l DRIVER SERVICES.

MOBIN SHAIKH MOBILE NO: 9820910034 EMAIL: [email protected] WEBSITE: WWW.SERVILERELOCATIONS.COM experiences can experiences can PAIMA help, asks Laura-May change lives - Sharing workSharing and social PRESIDENT’S PAGE Carmack. kind, there have tobe For aproject ofthis think beyond that. PAIMA we want to but Ithinkthat within visits’or ‘Exchange are ‘Workexperience’ proper this termsfor peers. Isupposethe their international amongst experience share work andsocial companies sothey can working indifferent together people bring this. We would like to to domore tofoster PAIMA would like sphere. of working inthis of thereal privileges –itisone walks oflife of theworld andall people from allparts every day contact with means we comeinto industry international and beinginan business go round are what makes our usually!). People stories (feel-good andstaff stories!) customers (horror that usually means about …people. And meet, they talk WHEREVER MOVERS PAIMA Report: Summer 2013 such a facility asa such afacility quite like to offer basis, but we would happens onaregular exchange ofstaff Ofcourse, informal everything. of, preparation is else you canthink almost everything wide open. Aswith scheme witheyes need togo intothe to exchange staff electing Both parties transport andsoon. accommodation, plus detailsof to beconsidered, has another country someone tostay in costofsending The in anothercountry. how thesystemswork be involved, out tofind They needtowork, to something outofit. they are notgoing get an exchange visitif on to anotherfirm a valued employee a company tosend makes nosensefor required of them. It involved andwhat is understand what is so thatbothparties guidelines inplace in Vancouver! view when we allmeet forward your points of remember tobring don’t contactmenow, things andeven ifyou So, thinkaboutthese place? the first that never existed in anticipate ademand ordidweour fault you whether itwas we needtoknow from was notasuccessand web-based training Our earlier foray into love tohearaboutit. etc? Well, fine, Iwould e-learning, webinars needed, of intheform trainingformal is you thatmore feel do tellme. Perhaps time, inwhich case, is atotalwaste of exchange programme withan bothering You may thinkthat all. are blood after ourlife very welcome –you PAIMA are always any topicconcerning know your views on doesn’t andsoon. You what works andwhat and downsides are, what theupsides of suchascheme, any ofyou have what experience too. I’d like toknow could thinkaboutit this,for perhapsyou working onourideas So, while we are experimentation! useful thanindividual action isusually more all know, collective everyone else. Aswe it more valuable to programme tomake can develop the each exchange, we of the experience fromBy learning more widely spread. arethat thebenefits PAIMA project so AE5 PAGE

keep oureyes ”We needto wide open!” Executive Williams, Director, - Sherry - Sherry SHERRY’S PAGE PAIMA. constant. and qualityremain moneythe value for they’ve got provided are happy withwhat that mostpeople volume, you realise up inany significant any ofwhich are taken of services, hardly associations withlots reads aboutother is nice. When one undemanding which very contentedand large, you allseem members. Butby and that mightappealto new for services are always looking here atPAIMA but we moment’our ‘Coke Well, we don’t want of themarket. collapsing domination and thethreat ofa howls ofprotests was withdrawn amidst nobody wanted and which absolutely launch a ‘new Coke’ Coca-Cola decidedto manager hired by some new marketing Remember how we canget itsowrong. expectations are but we know what the Mostly, we think dangerous territory. expectations isalways MANAGING PAIMA Report: Summer 2013 sells inalmostany concept. Exclusivity It’s aninteresting of exclusivity. members enjoy alevel other words, PAIMA their rate tariff. In conversations waving crashing intoprivate by completestrangers being overwhelmed small group, without within arelatively people cannetwork a conference where provide istoorganise functionweimportant believe themost Which iswhy we when we alsoseekthe but there are times does sobeautifully, meeting like theIAM sophistication ofabig sheer excitement and think? We allenjoy the theme, don’t you Butitisaninteresting though!! subscriptions want topay higher am notsure you all and emotional. ButI it, bothmonetary and putavalue on of uslike exclusivity is concerned. Most where personalchoice in effect, anything watches, holidays…. – fashion, cars, area you canmention wide open to the fact wide opentothefact need tokeep oureyes At thesametime, we little bitofextra value. that gives you allthat degree ofexclusivity association witha PAIMA asaboutique continue tolookupon your thoughts, we will So, dependingon contacts. to meetnew potential do business with, and with peoplewe like to to-one conversations really have good one- small group where we calmer pastures ofa punch isquite another. that packsashipping an exclusive boutique is onething, but being boutique association - beinganexclusive use ourtonnage list urge you yet again to connection Iwould too thinly andinthis not spread ourselves However, we should members real value. thatoffer services will always lookat Ofcourse, we our beliefs. members who share innewbringing will inevitably mean its own way andthat needs todevelop in that every association AE7 PAGE YOU WOULDN’T JUMP WITHOUT A PARACHUTE.

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*Contact TGI for more details logistics type services. logistics typeservices. companies offeringavarietyof and co-ordinatinganetworkof IAM’s involvementincreating about twoyearsagotoexplore approached theAssociation when agroupofindividuals Theprojectmovedforward services. traditional householdmoving develop andmarketnon- be focusedonhelpingmembers initiatives, oneofwhichwould a numberofdiversification staff hasconsideredlaunching For severalyearstheIAM IAM LogisticsNetwork(ILN). the IAMhaslaunchednew Respondingtoitsmembership, Terry Head-launchesILN. NETWORK LOGISTICSNEW LAUNCHES IAM NEWS ... Emma Lightwater. and has35employees. company isbasedinMexicoCity operators inMéxico.The storage fortheleadingcontainer in/out containerhandlingand enables thecompanytooffer independent containeryard.It hasmovedtoan Services handles LineHaulIntermodal Autotransportes Trafimar, which At thesametime,itssubsidiary operation. Enrico Mejaniasmanagerofthe building andhasappointed Now itoccupiesa400sq.m its headquartersinMexicoCity. since 1984butalwaysthrough Ithasbeenoperatinginthecity growing cityofGuadalajara. office andwarehouseinthefast hasopenedanew Services In México,Trafimar Relocation promotion andeducation. focusing effortsonbusiness developing theILNconcept, staff, hasanumberofideasfor with hiscommitteeandIAM DePace Larry ofSecor, along moving industry. household goodssideofthe as istraditionallydoneonthe and reciprocatewithbusiness there isnomeanstoco-operate in logistics;moreimportantly, aware ofwhoisdoingwhat Unfortunately, nooneisreally variety oflogisticalactivities. actively engagedinawide ManyIAMmembersarealready FOR TRAFIMAR EXPANSION MORE PAIMA Report: Summer 2013 Carly Banks. Offi ce inHuntingtonBeach,CA. at AIReS’West CoastRegional appointed Account Manager capacities, SarahBeckhasbeen After severalyearsinavarietyof TO WEST COAST BECKSARAH MOVES International Co-ordinator. while stillcontinuingasan day tooperationalactivities responsibility forthecompany’s Co-ordinator butnowassumes as anInternationalRelocation Hejoinedthecompanyin2009 Norway. at NFBInternationalinOslo, promoted toOperationsManager André Gebhardthasbeen PROMOTION FORANDRÉ PEOPLE warehousing. partners providingcrewsand and CarleyBanks,withagents/ will beledbyEmmaLightfoot Located inCroydon,thehub warehouses inNorthAmerica. existing19 the company’s centrejoins Thenewservice support itsEMEAoperations. centre inSouthLondonto opened anewcustomerservice Suddath Internationalhas IN LONDON SUDDATH OPENS Sarah Beck parents’ eyes…… well andclearlytheappleofher and 49cmtall,sheisdoingvery Van Lines).Weighing in3.1kg Marlon andJenny(Australian Vallaydam, thenewdaughterof Welcome toLeilani Adler the USA. Affairs SectionDepartmentof collaborated withtheNarcotics Public Administration andhas industry, havingaDoctoratein no connectionwiththemoving Alcocer havemarried.Shehas Mexico CityandMagdalena International SalesatTrafimar, since 2012,AlexanderSpeier, Having knowneachother Wedding bells.

AND JENNY FOR MARLON IT’S AGIRL AE9 PAGE COMPANY DETAILS Chairmen: Mr Pat Toscano 5HOLDEOH CEO: Mr Peter Toscano 9DQ 6WRUDJH&R,QF Languages: English/Spanish COMPLETE ORIGIN & DESTINATION SERVICES FOR THE NORTHEAST - USA CONTACT INFORMATION SINCE 1907 NEW YORK / NEW JERSEY RELIABLE VAN & STORAGE COMPANY, INC

Legal name: RELIABLE VAN & STORAGE COMPANY INC Business address: 550 Division Street Elizabeth, NJ 07201 Tel: +1 (908) 352-5300 Fax: +1 (908) 352-9833 E-mail: [email protected] Website: www.reliablevan.com MEMBERSHIP.... Carmack surveyedmembers. PAIMA PresidentLaura-May regard. board definitely hasvisioninthis is stillawaytogoandthenew it wasbasedinPanama. There problems PAIMA facedwhilst members willrememberthe Ithasnotbeeneasyasolder three years: go butconsiderthatoverthelast maybe PAIMA hassomewayto PAIMA. Intermsofpuremuscle, closetothem,comes edging very which wearefamiliarandthen many otherassociationswith A longwaybehindarethe Europe? IAM hasanoffice inAsiaor Howlong,onewonders,before become pre-eminent. Head hasreinventeditselfto under theleadershipofTerry all isundoubtedlytheIAMwhich biggest andmostsuccessfulof pretty welltothemselves.The associations havethefield Traditionally, theheavyweight moving industry. an impactontheinternational so, PAIMA hasbeenmaking THREEyearsor IN THELAST .... membershipisgrowing. managed andfinally… Membership servicesarewell organised andprofitable. Conferences arewell shape. The accountsareingood headquarters inFlorida. It hasestablisheda WANT PAIMA TOBE? DO WE HOW LATIN PAIMA Report: Summer 2013

at theVancouver conference. some ofwhichyou’llhearabout wants butitdoeshaveideas, expensive programsthatnoone Ithasnoplanstolaunch having superiorvotingrights. although withLatinAmericans an internationalassociation, from acrosstheglobeseek regional whilstmembers wanted tokeeptheorganisation the LatinAmericancompanies from strongbutnotsurprisingly, admitted theresponsewasfar what theythought.Itmustbe amongstmemberstosee survey PAIMA recentlyconducteda way. entity, OMNI.FIDIwentthesame merged tobecomeaglobal and Eurovan,whicheventually European organisations,CETI members willrememberthetwo there isprecedenthere.Older Ashasbeenpointedoutbefore, progress slowingdown. world andabsolutelynosignsof companies fromalloverthe the supportofhighlyqualified are withathrivingmembership, to continuewithit.Soherewe comfortable enoughwithPAIMA despite this,membersstillfelt are longgone,ofcourse,but access toLACMA.Thosedays some membersweredenied was formedinthedayswhen ItisperfectlytruethatPAIMA a globalone. Latin Americanorganisationor to itscoreprincipleofbeinga should befocusedonsticking of bartalkaboutwhetherPAIMA Washington, therewasquitealot Last yearwhenwewerein access toLACMA companies denied originally formedby PAIMA was principles. while stayingtruetofounding that onecanmakechanges style, butthecaseofIAMshows that, preferringitsboutique does notaspiretoanythinglike association intheworld.PAIMA IAM now–thepremiermoving HHGFAA butjustlookatthe to changethenameofold IttookTerry Headelevenyears to seewhatcanbedone. remarkable achievementsofIAM Oneonlyhastolookatthe members. wrong directionformanyofits be skeweredbygoinginthe strategy forthefuturecould PAIMA’sto beheldotherwise away andadebatedoesneed Itisnotatopicthatgoing make realprogress. will needtobeairedinpublic inconclusive andthissubject the feedbacktotopicwas Anyway, ithastobesaidthat tend tobeprettyquiet! whatever reason,membersdo on membersthemselves.For much does, ofcourse,relyvery between conferencesbutthat more communicationin Somememberswouldlike achieves setgoals. it becomesactiveandactually given aproperagendasothat strength, witheachgroup this needstobegivenadded regional structureandmaybe Thereisstrongsupportfora quality asitsflagship. be aboutiqueassociationwith the board’sviewthatitshould effective, reflecting supportfor PAIMA relativelysmalland Membersalsowanttokeep regardless whereitcomesfrom. the qualityofmembership, that whatisreallyimportant its Latinoidentitybutmanyfeel NoonewantsPAIMA tolose PAGE 11 The Harbour Princess IF YOU ARE going to And the good news Vancouver, expect is that you won’t miss to see spectacular it! PAIMA has booked scenery, a bustling the Harbour Princess, international city a handsome cruiser life and great social which will take you on activity, from dining a tour of this famous out to galleries, piece of coastland museums and shops. which you can enjoy Vancouver truly has it while eating lunch. all. This is just one of There is so much to the many highlights see it’s hard to know of what will be where to begin. But an unforgettable one of the sights you conference, timed conference runs the Vancouver shouldn’t miss is the to go back-to-back from 4-6 October in Conference Center Indian Arm, an 18 with the IAM meeting, the Marriott Pinnacle from 7-10 October. km coastal mountain the industry’s Hotel and IAM fjord right in the city’s number one annual follows immediately backyard! event. The PAIMA afterwards in

YOUR PAIMA CONFERENCE DESTINATION 4-6 OCTOBER

PAGE 12 PAIMA Report: Summer 2013 We’ll take your breath away!

to party! So this year From Haida Gwaii to we are digging into California, La Candela our Latin American has been winning fans roots with La Candela since it was formed in as our feature band 2001 by bassist Mark on the closing night. Beaty and pianist Cary Marvellous and Garcia. Always a hit with ABOARD the the dance fiends, the splendid Harbour La Candela to band’s rhythmical Princess, you’ll enjoy sophistication and a four hour lunch entertain you! infectious playing cruise travelling have brought even through Vancouver’s the most determined inner harbour, the wallflowers to their Burrard Inlet, and feet! then North into the spectacular setting of With soaring trumpet, Indian Arm. rich piano and popping bass, congas, Nestled within the timbales and vocals Coast Mountain range, all-around, this micro the area was once salsa orchestra plays heavily glaciated, hard and hits like a leaving behind a locomotora!! spectacular landscape featuring lush green forests protecting this inlet from the open We start ocean. off with Plenty of time to a Happy chat to friends over Hour a buffet lunch as you cruise by the reception! panoramic vistas, the Silver Falls, large waterfront homes, The conference itself privately owned begins in the Marriott islands, wildlife and on Friday 4 October more. Indian Arm is a with a welcome Happy true photographer’s ONE THING PAIMA unusual, La Candela Hour reception which delight, so don’t forget knows about its brings together ends early enough for your camera! members –you like Americanos from you to go out to dinner across the two afterwards. continents. Their signature west coast Cuban sound, inspired by the rich traditions of that famous island, is blended with the Cascadian backdrop of Vancouver and the surrounding islands.

PAIMA Report: Summer 2013 PAGE 13 Vancouver - truly a world-class city that has to be enjoyed.

AND WHAT of Vancouver Vancouver itself? offers travellers Well, the city was both outstanding recognized as the opportunities for Top City in Canada in outdoor adventure Condé Nast Traveler and the sophisticated magazine’s 2012 amenities of a world- Readers’ Choice class city. Awards. Take advantage of The city was also the city’s Oceanside named the Top location, with plenty Destination in Canada of green space and Laura-May Carmack (AIReS), the PAIMA President chairs the opening General Assembly.

Next morning, a buffet On Sunday (6 breakfast is included October) after a buffet in your package after breakfast, we come to which we start the some of the highlights business of the day. – the closing General PAIMA President Assembly covers any Laura-May Carmack new proposals to be (AIReS) opens the voted on plus the General Assembly tonnage and ecology during which you will awards. hear all the business Everyone then has a reports of the officers. free afternoon before many recreation opportunities in the mountains 20 minutes north of downtown. And after a busy day, there’s nothing better than to linger over a glass of BC wine and a locally inspired meal, or unwind at one of Vancouver’s unique The new board of PAIMA (from left): George Naumann (Swiss Moving Service), Christy spas. Wickman-Kozloski (Wickman Worldwide Services), Jose Marrero (Sentry International), Laura May Carmack, (AIReS), Juana Cueva (Express Transports), Sid Vallaydam (Australian Vanlines) While this sea-level and Lars Lemche (Teamwork International Moving). port city is known for Later that morning will meeting up again for in TripAdvisor’s its temperate climate, be an international cocktails and the party 2012 Travelers’ the surrounding snow- business panel and night. Choice awards, covered slopes are then you’re off on your and was chosen as There is so much perfect for winter lunch cruise! the world’s “Most to look forward to sports and breath- Liveable City” in 2010 If, after a four hour at PAIMA’s 29th taking views of the by the Economist lunch, you have any conference – great city twinkling below. Intelligence Unit (EIU), room left, there’s a city, excellent a title it has been free evening for you conference and lots awarded eight times to explore the city of networking! You’re since 2002. restaurants and night going to have the time life. of your lives!

PAGE 14 PAIMA Report: Summer 2013 houses to super-chic stops; Chinatown, with its dim sum haunts and fusion hotspots; Denman and Davie Streets, housing the city’s best selection of good-value, mid- priced restaurants; Granville Island, with its fine dining and casual eateries sharing great city- and-mountain views; Kitsilano, complete with vegetarian haunts, quirky coffee houses and fine dining, especially along 4th Avenue; South Main, filled with small, eclectic joints, many catering to local veggies; and .... and food! Commercial Drive, with its independent coffee bars and GLORIOUS FOOD! diverse ethnic eateries. VANCOUVER is one VANCOUVER was From the best of the few places in a fairly quiet city sushi and sashimi the world where it’s (but with a very long restaurants outside possible to ski in the history) until 1986 Japan – try Tojo’s morning and sail in when it marked its (www.tojos.com) the afternoon. centennial with the and Miku (www. transport-themed If you’re making a mikurestaurant.com) Expo ‘86 world list of things to do and – to a hugely popular exposition. places to visit, check ramen noodle scene, out: A huge success, it you’re just as likely to Stanley Park. put Vancouver on the spot Japanese visitors Granville Island. map internationally as curious locals. Grouse Mountain. and triggered a Chinese dining Robson Street. wave of immigration Vancouver Lookout. applications. Home to one of the Museum of EATING OUT largest Chinese Seven years later Anthropology. THANKS to its communities outside Vancouver was Capilano Suspension strongly multi-cultural China, Metro selected as host city Bridge. population, Vancouver Vancouver is also the for the 2010 Olympic Gastown. is teeming with home of Canada’s best and Paralympic Winter Chinatown and distinctive dining Chinese dining scene. Games. Chinatown Night areas. But while traditional dim sum houses and Market. More than 2.5 billion These include people around the chatty seafood-based You can book your hotel Gastown, a haven for at: world tuned in to neighbourhood the city’s young up- eateries are still https://resweb. watch 2,600 athletes and-coming chefs and passkey.com/go/ from 82 nations plentiful here, there IAMMarriott bartenders; Yaletown, have been some key Note: Group ID: compete. where the city’s International developments in Association of Movers. Then in 2011 the city beautiful people come recent years. celebrated its 125th to feed at the hippest To register for the birthday with a year- eateries; Robson PAIMA conference: So – plenty of choice! www.paimamovers. long party of events Street, with more than com and performances 50 restaurants ranging throughout the city. from Korean noodle

PAIMA Report: Summer 2013 PAGE 15 AE16 PAGE support them! support always to try members - members Every year Every welcomes PAIMA NEW MEMBERS new CFO. its andMaria International Today, heisthe CEO ofNFB andtheirtwoMaria sons. to Norway withhiswife when hewanted toreturn However, there cameatime Director.International Movers as International when hejoinedGraebel there from 1996to1998, career intheUS, working pocket, hewent ontoanew in theUSA. With hisBAin the University ofMaryland transportation/logistics at business, marketing and degree ininternational Hewent ontosecure a giant, Scanvan. theScandinavianto form the two companiesgoing on competitor (Majortrans) with eventually a acquiring business five years later, back. Hetookover the in 1981andhasn’t looked of Frogner International companyinto thefamily most people. came SoBjørn in fact, “Mr. Norway” for –hewas,in theindustry a very well known figure was little choice!Hisfather Carlsen. Marion business. Heprobably had into theNorwegian moving BJØRN CARLSEN was born Carlsen. Bjørn iad oeo AndréGebhardt. Ricardo Moreno. A mover ofdeepexperience! PAIMA Report: Summer 2013 Bjørn and Maria Carlsen. andMaria Bjørn Co-ordinator, andofcourse Relocation International Ricardo Moreno – (Operations Manager), Mr. AndréGebhardt at thecompany include Someofthekey people RelocationsAS. International it becameknown asNFB identify itscore business: was changed toclearly again thecompany’s name completed in2009andonce relocation division. wasThis of buying theinternational of 2008withtheintention joinedNFBinApril Bjørn following somenegotiations, relocationoffice side, and wanted topursueonly the relocations. ownersThe removals andlocaloffice directions –international companyThe grew intwo the useofNFBname. to Stockholmbut allowed the employees andwithdrew years they soldittosomeof the company. Afterafew purchased theremains of in theearly 2000s, NFB Transport went bankrupt company ofMathisen the Oslobasedmoving moving company. When NFBwas initially aSwedish Shaikh. associates,” says Mr. to ourcustomersand and timely services which ensures quality and operations crews staff office experienced well trained and have professional, “At Servile, we Delhi andPune. Chennai, Cochin, New include Bangalore, in themetro citiesthat established apresence in Mumbaiithas is headquartered AlthoughServile movement. handling and art fine strong reputation in has now developed a Ontopofthis, Servile warehousing. moving, and orientation FRRO aswell aspet immigration and school search), visa, (including property/ vehicles), DSP relocation (including covering: international a leadingspecialist the company tobecome energy hehasbuilt up With considerable relocation industry years tothe ofhislife already devoted 15 Director) who had Shaikh (now Managing in 2009by Mobin Limited was established Relocations Private In Mumbai, Servile India from name A new YOUR ONE- STOP- SHOP IN THE UAE!

Over at the UAE, PAIMA is happy to welcome as a new member Masstrans Removals. The company specializes in domestic, office and international Myanmar mover with moves, import/export services, pet/vehicle relocation, fine art, all the answers! exhibitions and data centre migration. BURMA, also known as Myanmar, is a sovereign state in Southeast Asia bordered by China, Thailand, India, Laos and Bangladesh and serving this country of nearly 50 million people is Global Moving & Storage. The company is owned and headed up by Raju @ Aung Naing, the CEO, based in Yangon (also known as Rangoon). He is a veteran of the Customs clearance and freight-forwarding industry Raju @ Aung Naing, the CEO, based in Yangon/Rangoon with more than 20 years of Masstrans Removals founded GMS.. solid experience behind is a leading moving him. and storage company So if you have business in the UAE and has 40 with this interesting members of staff, four country, there is plenty he vehicles and offices in can tell you! This is an all- Dubai and Abu Dhabi. service business providing It also offers 20000 a one-stop shop for all its sq. ft of storage, 5000 trade customers. sq ft of which is air conditioned. As well as domestic and international moving GMS Byiju Daniel is the handles project cargo, company’s General trade shows, fine arts, Manager – Exhibitions Customs, port agency and Fine art packing is just one of many GMS services. & Removals warehousing.

PAIMA Report: Summer 2013 PAGE 17 IN JUST ANOTHER been awarded some been his home for the Growth came quickly, two years the Schmidt major contracts last 25 years. even though times family will be including one for the were uncertain as Alongside him has celebrating twenty American Embassy. the company was been Begoña, now the years of their family launched during the Thomas went straight company’s General business – Mexpack. Peso crisis of 1995. from university into Manager. When she By that time Thomas the international and Tom moved to Even so, the couple and Begoña Schmidt moving business in Frankfurt, she often quickly secured will have completed the US, later moving accompanied him on a warehouse and their plans to hand up the ladder when surveys and business office in Mexico City over the reins of day he moved to Germany. trips, getting to know and since then have to day running to the He learned a lot the business with him. opened branches three family members, about the business Over the years she in Monterrey and Alexandra, Sebastian during his three proved to be a fast Guadalajara. and Lorne Dixon. years in Frankfurt, learner and when Mexpack has come a long way in a very short time

It has been a before working next the couple decided relatively short in Barcelona and then to form Mexpack, journey for this coming home to the Begoña became head successful company US to live in St. Louis. administrator and then based in Mexico City From there he went as the company grew, which has recently to Mexico which has its GM.

PAGE 18 PAIMA Report: Summer 2013 Thomas Schmidt.

The Mexpack office staff are happy to serve you! IN THAT TIME Mexpack has not only developed its local and international moving services Mexpack has invested heavily in IT but also fine art storage, trade show in its quest for a paperless office. management and director for Canada Before joining her Sebastian spent a wide range of and Mexico for PAIMA. parent’s company, time in a number relocation facilities Alexandra learned of industries In addition to training, including home/ much of the business before bringing his the company has school search, at a freight forwarding experience to the invested heavily in language classes company in Madrid. family business. IT as part of its drive and visa/legal Later she graduated He too worked towards a paperless documentation. from Trinity University his way through office - packing in San Antonio every department This growth has been inventories generated and then worked and is currently helped by the very on tablets, use of bar her way through the Internal Sales international flavour codes for export and every department Manager, overseeing of the company. Every import shipments and of Mexpack. Today, agent relations and day languages spoken i-Pads for surveys. at the company she is the company’s developing new sales include German, “Everything Logistics and opportunities. is handled Customer Service French, Danish, As you might expect electronically,” says Manager. Spanish and English. this is a company with Alexandra. “All Her husband, Lorne all the industry quality All its managers surveys, inventories, Dixon worked for accreditations which have international bingo inventories are a moving company are so important to experience and non-paper and all in Texas during the customers today – it is Mexpack is now text is automatically summer vacations also a company that, stepping up its translated to the from university. as it approaches it investment in language of choice, twentieth anniversary, professional training. so this all makes life After graduation he shows no signs of easier for everyone, joined his soon-to- “We call ourselves slowing down. Multi-Culti, meaning customers and staff.” be wife Alexandra in Mexico, working It’s remarkable what that we are able to Last Fall the company for her parents. an energetic and use the diversity that moved to a new He too, trained in committed family forms our company facility in the city, big all the company’s business can achieve to better serve its enough to allow it to departments in just a few years. clients because our continue expanding. and eventually staff are multinational Tom and Begoña are was appointed themselves,” says taking more of a back Administration and Alexandra Schmidt, seat these days as Finance Manager. who is the regional Alexandra, Sebastian representative/ and Lorne do more.

PAIMA Report: Summer 2013 PAGE 19 YEARS You can rely on us for high quality, professional, expedient and courteous service.

Your Movers in Panama

THE BOB LYNCH MOVING AND STORAGE COMPANY

We move you in so many ways!

We at Bob Lynch are commited in providing you with the best service to package and transport your valuable house hold goods. We provide all destination and departure services for the St Thomas region and the US Virgin Islands.

[email protected] [email protected] www.boblynchmovers.com (340) 774-5872 THE WINNER of the preservation and 2012 PAIMA Ecology improvement of the Award is Asian Tigers environment and the Mobility in Singapore appropriate actions whose environmental to take to reduce the programme must company’s impact on be one of the most the local environment. comprehensive in The company also the global mobility holds ISO 14001: industry. 2004 (Environmental It works on two levels Management – ‘hard’ (measuring System) which is the effectiveness of its independently programme in relation certified by the SGS to waste management Group. and operational Aside from the routine controls) and the ‘soft’ internal checks and The cost savings from approach covering the independent production are ‘only a bonus’ communication and audit by SGS, Asian education/training and should not be the main Tigers Mobility also amongst staff and underwent a series of reason for going green trading partners. because being green has to be stringent compliance Some of the main procedures (which sustainable and lots of time environmental themselves took a few and commitment are needed,” policies in place weeks to complete) John Lim, Group General include: by one of its corporate clients a few years 1) Recycling of waste Manager at K C Dat (part of ago - and passed with paper. the Asian Tigers Mobility flying colours. 2) Proper disposal of The company Group) wood waste. also evaluates its 3) Reduction in contractors in the corporate carbon same way, covering footprint and such essential areas vehicle as labour (handyman exhaust emissions. and packing), project ASIAN Asian Tigers moves, transport provides regular agents, forklift and training to all staff, vehicle maintenance, TIGERS covering key elements materials and of environmental products (cartons, topics. These include woods, chemical/ WINS themes such as ‘Fuel- oils etc) and services efficient driving’ and (disposal, fumigation, ‘What you can do pest control and so PAIMA’S to reduce energy on). consumption’. It insists on making The company also environmental ECOLOGY demands of its has a programme for routinely ensuring agents that want to that it not only reviews do business with the AWARD company. but also complies with the various national laws and local legislation covering such subjects as the

PAIMA Report: Summer 2013 PAGE 21 These include awareness, A lot of competence and training, operational thought has control, emergency preparedness and gone into response, evaluation of compliance and how packing documentation (eg. MSDS (Material materials are Safety Data Sheet) for chemical supplies). used - and then It believes that the Collection points for recycling are a feature of every Asian re-used time efforts it has put in Tigers office. place to go green have managed to achieve - Incorporated durable by using and time again. some significant environmental issues reusable unique improvements in the into annual supplier ‘Strong Wrap’ plastic following areas: review process. containers and cooler box, as well as - Committed to - Enhancing and recycled cartons for auditing its suppliers maintaining the home and furnishings. - Reusable ‘bubble- company’s concerning the pack’ bags are reputation/brand. implementation of Corrugated paper used in packing the above policies. pallets (made from wherever possible, - Enhancing recycled papers) The company also eg. kitchenware, shareholder value. are used instead of recognises the crystal ware, wooden pallets for air - Creating expectation importance and silverware and cargo to achieve zero when operating need to minimise fine china, to reduce waste-disposal and internationally. its carbon footprint the use of tissue/ generate recycling (fuel consumption). newsprint and brown - Business risk revenue. wax papers reduction/mitigation. So some of the operational controls it - Improved staff puts in place include: morale. - using biofuel instead - Creating better of normal diesel for business its trucks. partnerships. - regular maintenance - Stakeholders of the vehicles awareness/ as well as internal engagement inspections and (integrated with external tests business decision- carried out by making). LTA (Land Transport Its supply chain Authority)-approved management covers the inspection centres following integral parts: - drivers are well - Published trained in best procurement driving practice eg policies on stop the vehicle’s environmental engine when ambitions. it is left idle/ stationary even - Incorporating during loading/ environmental unloading process. criteria in the supplier selection Materials wise, process. specifically for domestic moves, Asian - Suppliers to sign a Tigers works hard to code of conduct develop packaging or sustainability that is environmentally Some of the environmentally-friendly packing materials used contract. friendly, safe and by K C Dat, members of the Asian Tiger Group in Asia.

PAGE 22 PAIMA Report: Summer 2013 Above and right: Used pack materials are all recycled and used again - nothing is wasted at Asian Tigers. IN ADDITION, as a - Accurate A really clever Contributions to general policy, Asian measurements of idea has been the the fund made by Tigers practices the wooden crates ‘Green Bazaar’ which the Asian Tigers 3Rs as a general are taken by encourages staff to Group have now guideline for the experienced make craft goods out reached more than whole company. These supervisors so that of recycled material. US$ 375,000.00, cover: all casing is made The best items are an astonishing to precise sold at a ‘green’ achievement. Reduce: specifications bazaar and is a hugely What a very worthy - Extensive use of with minimal waste. effective vehicle for winner of the PAIMA Emails and raising awareness Reuse: Ecology Award - documents of environmental congratulations to in electronic form - Reuse of old and conservation. The everyone at Asian (pdf/scanned) unwanted single- imagination and Tigers! and double-sided side printed papers creativity of staff is printing where for printing/ really inspiring. hard copies are photocopying Then there is the needed. purposes. company’s famous support of campaigns to protect the endangered Chinese Tiger. For this it works through the IFAW (International Fund for Animal Welfare) and SCT (Save China’s Tigers) to combat poaching, improve habitat and educate the public.

Asian Tigers was pioneering recycling principles years before ‘going green’ became fashionable.

- Reuse of cartons Recycle salvaged from - Non-reusable inbound shipments papers/cartons for domestic are recycled by removals. the Licensed Waste - Reuse of wood Collectors (LWC). salvaged from - Timber that can no inbound shipments longer be salvaged for making crates. for reuse is also disposed of legally by the LWC. Asian Tigers staff really get into the spirit of ‘Green Day’ - just shows there’s nothing so useful as discarded material.

PAIMA Report: Summer 2013 PAGE 23

Problems at the gate

BEING A MOVER IS NEVER the expatriates and affluent easiest of jobs but the growing South Africans. These people trend for gated communities are our main market as we isn’t helping at all. often deliver imports to these communities and many And whether you like them of the South Africans are or not, they are here to stay. internationally mobile.” Setha M. Low, among other anthropologists, has argued But the problem for moving that they have a negative companies is that very few loaded. And for imports, it was able to test a new Canter effect on the overall social of these communities allow goes in the reverse order, of made by Mitsubishi Fuso. course. capital of the broader shipping containers or large It’s quite an innovative community outside the gated trucks to come through the Either way, it is not vehicle technically but from community. Some gated gates. On top of that the satisfactory but is time an operational point of view communities, usually called internal roads are not built consuming and therefore it ticks all the boxes for a guard-gated communities, to take the weight of even a costly. To get round the mover needing to move low are staffed by private security single shipping container on problem Magna has tried weight, high value goods into guards and are often home to a flatbed. using different types of restricted zones. high-value properties, or are The truck can take 650 set up as retirement villages. cf of effects and features Some gated communities are a low platform behind the secure enough to resemble rear wheels where out-of- fortresses and are intended size items such as pianos as such! can be loaded, as well as Regardless of all this, they large bookcases or display are increasingly popular cabinets. in parts of North and Latin The cab (which is itself very America, Australia and South well appointed) has a crew Africa. The root cause for cab to accommodate up to their popularity is simple five people. enough – crime. “In short, the ideal mover’s “In South Africa crime vehicle!” says Dave. “We are is still a problem,” says still testing our first Canter Dave Buchanan of Magna The result is Dave’s moving shuttle vehicles but none but we feel very optimistic Thomson in Johannesburg. crews have to shuttle the of them have met the fairly and I am sure more will “These walled communities furniture and effects to the demanding specifications follow.” often cover many hectares edge of the security gate needed. But just lately, the and primarily consist of where the container is company had a break when it

PAIMA Report: Summer 2013 PAGE 25

Ytzel Aguilar Express was my mentor.” Sasaki from - Caridad -Caridad “Noriyuki “Noriyuki Nippon WHO AM I? Alvarez Alvarez Aguilar Ytzel Caridad CAN YOU CAN’T MISS industry thereindustry and inlovefell withthe trainingfor andIjust sent metoNew Jersey Panama. companyThe of NipponExpress in a jobwiththeagent lucky enoughtofind something andwas “I neededtowork in after herdivorce. returned toPanama but in LatinAmerica different countries livedCaridad infive When shemarried, Rico. University ofPuerto the Inter-American BBA inMarketing at Miami andtooka merchandising in she studiedfashion the moving industry, thought ofacareer in Panama City. With no since beingraised in she’s travelled alot, Like any good mover, crowd! who standoutinany one ofthosepeople Packers –she’s just Panama International director Packers. ofPanama International Meet Caridad Ytzel Aguilar Alvarez, a PAIMA Report: Summer 2013 , adirector of ’ MISS T time off andperhaps time off at home, enjoying you would her find For holiday aperfect Santiago. woman) by Esmeralda una Mujer(Almosta Casi she hasfinished favourite. Just lately Chopin beingher to classicalmusic, Spanish) andlistening reading (preferably in you her willfind working ofaweekend Nicole, isn’t ifCaridad year oldAimee motherof19 The in moving. hercareeruseful for this alsoproved tobe herselfin–and found whichever she country but studiedhard in had stayed athome Until then, Caridad with NipponExpress. Overseas, working executive atSupreme appointed anaccount From there shewas mentor.” Express who was my Sasaki from Nippon grateful toNoriyuki “And Iwillalways be then!” sherecalls. world.” we are doingtoour sometimes Ihatewhat I hatehunger and everyof food day. has atleastaplate child intheworld would bethatevery just onewishthenit “But ifyou grant me any more!” shelaughs. wouldn’t beprivate you! Otherwisethey but I’mnottelling Many, many things, about Caridad? “Yes! thing we don’t know private –isthere one She’s alsofairly enjoy too!” life them…….and still live happily without them but Icanalso andenjoycomforts have thesematerial what make me. Ican thingsarematerial not “I have that learned relaxed aboutlife: Bynature, she’s very preparation seriously. our lives andtakes its in offood importance She realises the a bitspecial. cooking something PAGE 27 Carmen de Lerdo de Tejada of Transcontainer.

TRANSCONTAINER traditional bases in facility on a new park. The IT system has opened a new cities like Monterey The building is light (designed in Lotus facility in Queretaro and Chihuahua. and airy, thanks to a Domino) integrates 220 kilometres north all the company’s five The volume of traffic semi-transparent roof of Mexico City, one of branches; just recently we were handling and clear spans, while the safest and most the company has hired eventually became extensive insulation prosperous cities in a temporary Systems so great that we did makes it energy México. Manager to train and an analysis of it all efficient during the keep develop the “It is a very nice part and decided that chillier times. network further, due to of Mexico and attracts we needed to have There are loading the arrival of the new lots of business, so we a physical presence bays for the big Lotus 8.5. were sending vehicles there.” trailers operated and crews there every Based in a well It took a little by the company as week,” says Carmen secured industrial time, even for well as the latest in de Lerdo de Tejada of park, the new facility this formidably electronic scales Transcontainer. also enjoys round-the- energetic lady. But that link straight into clock protection from “About 164,000 she and husband Luis the company’s IT CCTV. people a month are eventually found a system for importing moving there and brand new 1350 sq. into documentation. many corporations metres (14,531 sq. ft.) Vehicles have access are shifting from their warehouse and office via two entrances. A new face in Queretaro

PAGE 28 PAIMA Report: Summer 2013 Below and left: the new facility in Queretaro, one of the fastest growing cities in Mexico, where Transcontainer has established a major presence.

Most important of all, strong and there four senior packers is a lot of on-going have volunteered investment,” says Mrs. to move with their Tejada. families to Queretaro, “We always recruit once installed, the staff early,” she says packers will then “Everyone has a one recruit and train other month probationary crews. period, then new In addition packers are trained Alejandra Jimenez, at warehouse for two an international months and then they operations specialist refuses to move 137 business stream is join a team where who has been with miles away from their international, it has the crew leader will the company 15 years, family! an active domestic continue training and moved to Queretaro in arm which has seen monitoring them. So the couple will May. growth of about 400% “What we’re finding remain in Mexico City in recent years. It also is that security is a Now that their four and Luis can continue children (Carmen, has a busy logistic big issue with clients with his hobby of division that handles so once staff become Patricia, Ana Luisa building and restoring and Luis) are taking traffic between permanent and are classic cars. care of the business, Mexico and the USA sent to customers Luis is keen to go to Even though which continues to residence they have Queretaro but Carmen Transcontainer’s main thrive. In fact the only uniforms with our real dip has been a logo, their names lull in the hotel fittings and authorised ID market but that tends badges issued by the to fluctuate anyway. company.

Left: Luis de Lerdo de Tejada of Transcontainer and above, one of the many classic cars with which he been involved.

“Lots of companies It’s critical in our are still moving country to give clients people around Mexico every confidence.” because although there are some domestic problems, the economy is essentially quite

PAIMA Report: Summer 2013 PAGE 29 Bjørn Carlsen.

Above and below: NFB’s new warehouse under construction. PAIMA’s new member in Norway has moved into one of the most modern warehousing facilities in the country. Maria Carlsen. NFB International Relocations (which has been using a former SAS building) now operates out of Norway’s first-ever fully automated household goods to the excellent road major tenants, we warehouse with a network - especially took a look at the capacity of 1100 TEUs. since the opening of Nyman building in The new building the tunnel beneath the Rotterdam and used stands on an 18,400 Oslo Fiord which links that as our model,” sq.m plot in Røyken the site with the east says Bjørn Carlsen centrally located side of Norway and so of NFB International between Oslo to the provides easy access Relocations. into Sweden. North, Dramman to “We just needed the West and Vestby in “When we were to modify what is an the South. working with the excellent design to In this way, developer on the adapt it for Norwegian advantage has been specification of the conditions.” taken of lower land new building, for prices and access which we are the NFB moves into Norway’s most modern and dynamic facility

PAGE 30 PAIMA Report: Summer 2013 This is Norway’s most modern warehouse facility and is entirely purpose-built.

A typical move at a Norwegian residence! Everything has been designed around Norway’s unusual geography and climate.

Part of the adaptation tall, giving a seven The new facility and then the crews go was to use a storey height for the also uses a system in to do the packing prefabricated brick steel ISO containers. of wheeled 8 cbm and loading. Back at standing area surface The entire building cages (three to a the warehouse, it is instead of a concrete is temperature container) to make the work of minutes one to reduce controlled and heavily handling quicker. simply to wheel skidding. The terminal insulated to withstand The containers are the cages out of the area covers 600 sq. m the severe Norwegian left at residence in containers. and can be expanded winters. advance of the move by up to 50% at a later date. It has two gates, three ramps and a container handling point. In addition there is 600 sq.m of office space for the company to use. The finished building size is 103 m. long x 30 m. wide x 23 m.

PAIMA Report: Summer 2013 PAGE 31 Argentina Colombia MERCOVAN ARGENTINA SRL JB LOGISTICS LTDA. Buenos Aires Bogota Australia PORTAN AUSTRALIAN VANLINES PTY LTD. Bogota Sydney TRANSPACK LTDA. CHESS J WILSON REMOVALS-MELBOURNE Bogota Tullamarine Costa Rica Bolivia APA WORLDWIDE EXPRESS CARGO SERVICES S.R.L. San Jose La Paz Dominican Republic INBOLPACK SRL L&G INTERNATIONAL MOVERS, S.A. La Paz Santo Domingo Brazil LA ROSA DEL MONTE DOMINICAN REPUBLIC ATLANTIS INTERNATIONAL Santo Domingo Barra da Tijuaca LATINO EXPRESS, S.A. CONFIANCA MUDANCAS & TRANSPORTES LTDA. Santo Domingo Fortaleza-Caera El Salvador COSMOPOLITAN TRANSPORTES LTDA. MUDANZAS INTL S.A. (MUDISA) Brasilia San Salvador GERSON & GREY TRANSPORTES LTDA. England Sao Paulo ARROWPAK INTL MOVERS G-INTER (GRANERO INTERNATIONAL) Brandon Barueri BURKE BROS MOVING GROUP LTD. QUAVIS TRANSPORTES MODERNOS LTDA. Wolverhampton Brasilia GALLEON INT. SHIPPING CO. LTD STATUS BABY BRASILIA TRANSPORTES LTDA. Aveley Essey Sao Paulo Fiji Islands TEAMWORK INTL. MOVING FREIGHT SERVICES FIJI LTD Sao Paulo Suva TRANSPORTES GERAIS BOTAFOGO LTDA. France Brasilia BIARD INTERNATIONAL TRANSQUAVIS TRANSPORTES ESPECIAIS LTDA. Paris Brasilia MOVING EXPERTS TRANSWORLD MUDANCAS LTD. Paris Rio de Janeiro NEER SERVICE FRANCE Canada Garges les Gonesse CANADIAN ASSOCIATION OF MOVERS (CAM) SOGEDEM EUROPACKING Mississauga Martigues INTERCONTINENTAL VAN LINES, INC. Germany Markham CARL HARTMANN GMBH & CO KG MONARCH MOVING SYSTEMS Bremen Mississauga OTB OVERSEAS TRANSPORT GMBH OUTAOUAIS MOVING INC. Achim (Bremen) Gatineau SCHENKER DEUTSCHLAND AG Chile Cologne AMERICAN MOVING SERVICES (AMS) Guatemala Santiago SWISS GLOBAL MOVERS REMSSA, S.A. Guatemala City Santiago Honduras SALPACK LTDA. MUDANZAS AIRLIFT INTL Santiago Tegucigalpa VIPACK CHILE LTD. MUDANZAS INTERNATIONAL Santiago Tegucigalpa China India REX SERVICE CO., LTD. CLINTUS NETWORK LIMITED Tianjin New Delhi PAIMA MEMBERS 2013 For full details of PAIMA membership visit: www.paimamovers.com

PAGE 32 PAIMA Report: Summer 2013 India (continued) Nicaragua (continued) IGL RELOCATIONS TRANSCARGO LTD. Mumbai Managua P.M. RELOCATIONS PVT. LTD. Nigeria New Delhi KOEMAN NIGERIA LIMITED SERVILE RELOCATIONS PVT LTD. Ketu Mumbai Norway Indonesia NFB INTERNATIONAL RELOCATIONS AS PT KELLYS EXPRESS Oslo Jakarta Panama Israel BALBOA INTERNATIONAL, S.A. A. UNIVERS TRANSIT LTD. Panama City Ashdod PANAMA INTERMOVING RELOCATIONS TDY INTERNATIONAL FREIGHT SERVICES LTD. Panama City Petach Tiqva PANAMA INTERNATIONAL PACKERS Italy Panama CITTADINI S.p.A. Peru Rome ATLAS INTL SERVICE, S.A. TET SERVICES INC. Lima Rome DOOR TO DOOR TRANSPORTS, S.A.C. Japan Lima A-CROSS CORPORATION EXPRESS TRANSPORTS, S.A. Tokyo Lima Malaysia MOVING SYSTEMS S.A.C. FELIX RELOCATIONS (M) SDN BHD Lima 1 Petaling Jaya Philippines SUBALIPACK (M) SDN BHD COMMERCIAL FREIGHT SERVICES, INC. Kuala Lumpur Metro Manila Mexico GOETZ MOVING & STORAGE, INC. CIME Paranaque City Tlalnepantla Portugal MEXPACK INTERNATIONAL REMOVALS PREMIER INTL MOVERS Mexico City Sintra MORENO INTL, S.A. DE C.V. Puerto Rico Monterrey GARCIA TRUCKING SERVICE, INC. MULTI TRANSPORTES MEX, S.A. DE C.V. Carolina Mexico City LA ROSA DEL MONTE- PUERTI RICO SANCALSA INTL SERVICES Toa Baja Mexico City MONTI MOVING & STORAGE -PUERTO RICO SOLAR RELOCATION SERVICES Bayamon Mexico City SSH MOVERS,INC. TRAFIMAR RELOCATION SERVICES Toa Baja Mexico City Qatar TRANSCONTAINER IBIX RELOCATION Tlalnepanlta Doha Myanmar Singapore GLOBAL MOVING & STORAGE LTD ASIAN TIGERS MOBILITY Yangon Jurong Nepal CROWN LINE ORIENT INTL. RELOCATIONS Jurong Kathmandu FELIX RELOCATIONS PTE LTD -SINGAPORE New Zealand Jurong CONROY REMOVALS LTD. ORIENT EXPRESS FORWARDING PTY Napier Singapore Nicaragua Singapore MUDANZAS MUNDIALES S.A. RAFFLES MOVERS INTL PVT LTD Managua Singapore PAIMA MEMBERS 2013 For full details of PAIMA membership visit: www.paimamovers.com

PAIMA Report: Summer 2013 PAGE 33 Singapore (continued) USA (continued) GEOMETRA WORLDWIDE MOVERS PTE.LTD BROOKFIELD GLOBAL RELOCATION SERVICES Singapore Fort Wayne South Africa COCO’S INTL MOVERS, INC. MAGNA THOMSON INTL MOVERS LTD. Miami Glen Austin DALY MOVERS, INC. South Korea Garden Grove HIGH RELOCATIONS WORLDWIDE FIDELITY & MARINE Seoul Miami Lakes Spain HUMBOLDT INTERNATIONAL DE MARTI, SA (BCN) Boston Barcelona INTERMOVE LTD. GRUPO AMYGO, S.A. Danbury Madrid LA ROSA DEL MONTE - USA INTER S&R Miami Barcelona MONTI MOVING & STORAGE - USA MUDANZAS TRALLERO, S.A. Bronx Barcelona NEDRAC, INC SANCHO ORTEGA INTERNATIONAL, S.A. Palm Desert Madrid NIPPON EXPRESS USA, INC. Sri Lanka Closter TRANS WORLD MOVERS PTE LTD OMEGA FORWARDING GROUP, LLC. Colombo Arlington Switzerland PASHA GROUP/GATEWAYS INTERNATIONAL SWISS MOVING SERVICE AG Corte Madera Zurich RELIABLE VAN & STORAGE CO. Thailand Elizabeth JVK INTERNATIONAL MOVERS LTD. SENTRY INTERNATIONAL Bangkok Jacksonville UAE TG INTL INSURANCE BROKERAGE, INC. MASSTRANS FREIGHT L.L.C. San Juan Capistrano Dubai WICKMAN WORLDWIDE SERVICES, INC. Uruguay Fishers INTERTRAFIK SRL WITHERS WORLDWIDE Montevideo Miami MUDANZAS INTERMOVE Venezuela Montevideo EQUIXPRESS, C.A. US Virgin Islands Caracas BOB LYNCH MOVING & STG, INC. MUDANZAS INTL GLOBAL, C.A. St. Thomas Caracas USA AIRES Pittsburgh ALOHA INTL MOVING SERVICES, INC. Kapolei

PAIMA MEMBERS 2013 For full details of PAIMA membership visit: www.paimamovers.com

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