Studyteam Cuba, Trinidad
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AGENT MANUAL 2019 HAVANA TRINIDAD AND SANTIAGO DE CUBA Boek wereldwijd, tegen de laagste prijs, op: https://www.languagecourse.net/talen-cursussen/school-studyteam-cuba-trinidad.php3 +1 646 503 18 10 +44 330 124 03 17 +34 93 220 38 75 +33 1-78416974 +41 225 180 700 +49 221 162 56897 +43 720116182 +31 858880253 +7 4995000466 +46 844 68 36 76 +47 219 30 570 +45 898 83 996 +39 02-94751194 +48 223 988 072 +81 345 895 399 +55 213 958 08 76 +86 19816218990 StudyTeam Cuba 2019 Havana, Trinidad and Santiago de Cuba Learn and Enjoy the Cuban way! ABOUT US As of 1997 StudyTeam Cuba offers Spanish courses in Santiago de Cuba and from 2000 onwards we initialized the same program in Havana. Later in 2002 the same initiative was founded in Trinidad. As a way to make our contribution to Cuban culture stronger, StudyTeam has a joint venture with “Paradiso”, the Agency for Cultural Tourism of the Large Caribbean Island. Our Spanish language program includes mini group intensive classes and individual lessons. All teachers are native, highly educated speakers and have been well trained in language teaching to foreigners. For accommodation, we have carefully selected host families in the best neighbourhoods for an enjoyable stay and a real experience of local lifestyle. Students can combine a Spanish language course with dance or music lessons for a complete immersion in the artistic Cuban culture. Activities and excursions are an important part of the program as well; every week we organize social plans to help students visit the most attractive places in Cuba and enjoy the local events. StudyTeam makes a language course in Cuba an adventure like never before! WHY CUBA? Not only is Cuba a beautiful country, it also has a population that is very friendly and hospitable in spite of the economic difficulties it underwent in the last few years. It's a country of music, poetry, dancing, singing and chatting. People still have time for each other and for their guests. Cuba is like going back in time to the 50's: old cars, a relaxed atmosphere, no hurry. Apart from that Cuba has a nice climate. All year round you can enjoy the beaches, water sports, etc. INDEX - About us/ Why Cuba 2 - About the school /Contact details 3 - Commission/ Payments/ Cancellations 4 - Havana/Our location: Vedado/Arriving in Havana 5 - Trinidad/Our location: Downtown Trinidad/ Arriving in Trinidad 6 - Santiago de Cuba/Our location: Reparto Sueño/Arriving in Santiago 7 - Our program: Courses, Timetable, Dates, Levels, Placement test, Duration, Teachers, Materials, Holidays 8 - Our courses: Mini group, Mini group Special, One-to-one 9 - Special courses: Dance and Music 10 - Special courses: Social Projects and Diving 11 - Accommodation/Living with a host family/ Airport/bus station transfers 12 - Prices 2019 13 - Conditions and Terms 14 - First week in Cuba 15 - Activities/ Sample excursions 16 - Practical information: Tourist visa, Insurance, Airport tax 17 - Practical information: Cuba, Communications, Electricity, Time, Weather, Daily expenses 18 - Practical information: Holidays, Medical, Money, Sports, Transportation 19 - Places of interest/ Cultural centres/ Calendar of Cuban events 20 2 Boek wereldwijd, tegen de laagste prijs, op: https://www.languagecourse.net/talen-cursussen/school-studyteam-cuba-trinidad.php3 +1 646 503 18 10 +44 330 124 03 17 +34 93 220 38 75 +33 1-78416974 +41 225 180 700 +49 221 162 56897 +43 720116182 +31 858880253 +7 4995000466 +46 844 68 36 76 +47 219 30 570 +45 898 83 996 +39 02-94751194 +48 223 988 072 +81 345 895 399 +55 213 958 08 76 +86 19816218990 HAVANA, TRINIDAD AND SANTIAGO DE CUBA ABOUT THE SCHOOL Classes are held at LOCAL HOMES, either in the teacher's home, in the house of the host family or in the case of Trinidad in one of the cultural centres (which most of the time is the local library). The average age of our students is 30 years and they mainly come from the Netherlands, Germany, Switzerland, United States, Denmark, Sweden, Austria, Canada and Great Britain. Occasionally also students from France, Italy, Japan, China and other countries come to study at STC. CONTACT DETAILS Enrolment office: Contact person: StudyTeam Cuba (StudyTravel partner) Lieske Baron Oranjesingel 19 [email protected] 6511 NM NIJMEGEN THE NETHERLANDS Phone: (0031) 24 3 888 666 Fax: (0031) 24 360 74 67 Our communication department will be closed on the following days in 2019: 01-01, 22-04, 30-05, 10-06, 25-12, 26-12 MEETING POINTS PER CITY: HAVANA TRINIDAD SANTIAGO Meeting point: Avenida Universidad 456 Camilo Cienfuegos # 76 Calle 4ta #659 entre J y K, entre Frank País (Carmen) y Pedro entre K y L Plaza de la Revolución, Vedado, Zerquera (Aguacate) Reparto Sueño Ciudad Habana Sancti Spiritus, Ciudad Trinidad Santiago de Cuba Phone: (0053) 7 833 68 50 (0053) 41 99 39 57 (0053) 226 46 362 (Fernando) (0053) 41 99 24 33 (0053) 227 14 136 (Raquel) Contact persons: Sr. Onelio Rodríguez Sra. Irma Naranjo Sr. Fernando Bermúdez (Team (Team Coordinator) (Team Coordinator) Coordinator) and Sr. Jorge Leon and Sr. Carlos Martín and Sra. Raquel Valls Please contact the communication department for your enrolments and all inquiries. Please note that no family address is provided before arrival; instead all students must arrive to our meeting point per city. AVAILABILITY GUARANTEE: There is no need for agents to ask for availability. 3 Standard services can always be provided even for short notice enrolments. Boek wereldwijd, tegen de laagste prijs, op: https://www.languagecourse.net/talen-cursussen/school-studyteam-cuba-trinidad.php3 +1 646 503 18 10 +44 330 124 03 17 +34 93 220 38 75 +33 1-78416974 +41 225 180 700 +49 221 162 56897 +43 720116182 +31 858880253 +7 4995000466 +46 844 68 36 76 +47 219 30 570 +45 898 83 996 +39 02-94751194 +48 223 988 072 +81 345 895 399 +55 213 958 08 76 +86 19816218990 HAVANA, TRINIDAD AND SANTIAGO DE CUBA COMMISSION The prices quoted in this manual are all public (gross) prices. They are all commissionable to agents. Commission rates are agreed individually with agents. PAYMENTS Bank transfer to: UNICAJA Paseo Cerrado Calderón 18 Málaga, Spain Bank code (IBAN) ES 29 2103 0255 55 0030010677 (BIC) Swift code: UCJAES2M Account name: StudyTeam Important: do not mention ‘Cuba’, ‘Havana’, ‘Santiago’ or ‘Trinidad’ when making the payment. This has caused delays in the past. CANCELLATIONS/REFUNDS/ COMPLAINTS Prior to 30 days before the course: no cancellation fee will be applied. 30 – 7 days before the course: a cancellation fee of € 60 will be applied. 7 – 0 days before the course/accommodation the fees become non-refundable. IMPORTANT In the event that something does not go according to plan during a student’s stay- or if there is a genuine reason for complaints- students must contact our local team coordinator immediately. He will provide advice and help him/her resolve any uncertainties. If the student prefers an alternative way of communication, our email is: [email protected] All the publications and arrangements made in Cuba are under strict control of the Cuban government. We are obliged to follow their regulations and legislation. Please be aware of the fact that this may affect our and your publications. If any of the current conditions change, we will inform you accordingly. 4 Boek wereldwijd, tegen de laagste prijs, op: https://www.languagecourse.net/talen-cursussen/school-studyteam-cuba-trinidad.php3 +1 646 503 18 10 +44 330 124 03 17 +34 93 220 38 75 +33 1-78416974 +41 225 180 700 +49 221 162 56897 +43 720116182 +31 858880253 +7 4995000466 +46 844 68 36 76 +47 219 30 570 +45 898 83 996 +39 02-94751194 +48 223 988 072 +81 345 895 399 +55 213 958 08 76 +86 19816218990 HAVANA Havana, city of faded glory but just as much the city of unbridled high spirits. A city where little is allowed but much more is possible. After years of undeniable decline, this impressive metropolis, now included in the UNESCO list of World Monuments, is rising like a phoenix from its ashes. Havana is a city one has to learn to appreciate. It is a melting pot of cultures and races, an open-air museum under the strict direction of Castro. Apart from the picturesque inner city, the “Playas del Este” and the famous Malecón (the immense boulevard that is considered to be the living room of Havana) you should take some time to get to know Vedado. This is the part of Havana where the host families live and where you find many art deco buildings that would be considered national monuments in many countries. OUR LOCATION: VEDADO All of our lessons and accommodations are arranged in VEDADO. This nice and residential neighbourhood is considered the current Havana downtown, the area of business, commerce and nightlife. Vedado contrasts Old Havana with its cosmopolitan and lively style. The district is very diverse, with a number of cultural centres, restaurants, theatres, parks, boulevards and night clubs that guarantee plenty of entertainment options for a comfortable stay during a language program and during holidays as well. Also, most banks, airlines and travel agencies are located here which together with the several hotels and stores available make the whole area the most convenient of the city. The distance to Old Havana is just 10 minutes by car or coco-taxi and 30 minutes walking. Some important landmarks in Vedado: Hotel Nacional, José Martí Stadium, the University of Havana, the National Theatre of Cuba, and the Colón Cemetery.