Telephone Banking Set-Up and Tips

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Telephone Banking Set-up and Tips Easy and convenient banking is at your fingertips 24 hours a day, 7 days a week. With telephone banking you can: 1. Obtain your account balance(s) and account transaction history 2. Pay bills 3. Transfer funds between accounts 4. Report lost or stolen ATM cards When using telephone banking follow these 5 easy steps: 1. Call us at 613.560.0100 (Ottawa), 416.252.5621 (Toronto), or 1.877.560.0100 (Toll-free) and press 2 2. Select your language of choice 3. Enter your member number 4. Enter your Telephone Access Code. The first time you call, you will be asked to choose a personalized Telephone Access Code between 4 and 12 digits. Obtain your temporary code by calling the Contact Centre 5. Listen and follow these prompts PRESS 1 - For account inquiries PRESS 2 - To conduct financial transactions PRESS 3 - To change your Telephone Access Code PRESS 4 - To report a lost or stolen card PRESS 0 - To speak with an Alterna representative (NOTE: if you call outside normal cccccccc Contact Centre business hours, you'll be directed to leave a message. Your call vvvvvvvv will be returned the next business day.) PRESS 8 - Repeat menu options PRESS * - End your call Alterna’s Online, Mobile and Telephone Banking App are safe, secure and easy to use. We want to ensure your protection and in the event that you cannot make it into the branch, you have the tools you need to continue banking remotely If you have any questions, please contact our call center at 1-877-560-0100 Alterna Savings & Credit Union Limited operates as Alterna Savings..

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Classification - PUBLIC Alterna Savings partners with the Government of Canada on the country’s first-ever Black Entrepreneurship Program Toronto, ON – September 9, 2020 – As Canadians work hard to rebuild and recover from this pandemic, Alterna Savings is committed to doing our part in supporting businesses owners and building a strong and resilient economy. Every day, Black business owners and entrepreneurs make invaluable contributions to communities across the country, and their success is essential to Canada’s recovery from the COVID-19 pandemic and future prosperity. We recognize that COVID-19 has exacerbated existing barriers that Black business owners and entrepreneurs face to economic success. Today, we are pleased to partner with the Government of Canada on the country’s first-ever Black Entrepreneurship Program. We, along with seven other Canadian financial institutions, have collectively committed up to $128 million in lending capital for the program’s new Black Entrepreneurship Loan Fund – through which Black-led business organizations will provide loans between $25,000 and $250,000 to Black business owners and entrepreneurs to support their growth and success in the years to come. Further details on the program and the loan fund, including how and where to apply, will be made available by the Government of Canada. “At Alterna Savings, we are proud to commit loan funding, and our expertise, to the Federal Government’s Black Entrepreneurship program. We have a deep understanding of community loan funds having helped hundreds
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Bank with Alterna Savings?
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