The Public Water Utility in Figures

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THE PUBLIC WATER UTILITY IN FIGURES

20EDITION 18 WATER IN MOTION SEDIF’s identity and role

Created in 1923, the Syndicat As a leading authority, a project des Eaux d’Île-de-France manager and also the owner of (SEDIF) is a public utility that all its facilities, SEDIF uses a is responsible for supplying fully transparent process for all drinking water to subscriber major strategic decisions such towns and municipalities as: setting the price for drinking in the Greater Paris area. water, defining the policy for the management of its assets and SEDIF is governed by elected investments, and maintaining members of those towns the high level quality of service and municipalities, and expected by users. It carries out supplies water to 4.6 million all capital expenditure required users every day, representing on its assets with a focus on 150 towns in 2018 across continually raising the bar on seven regions of Greater Paris, service quality and supply chain excluding the City of Paris. security, while at the same time SEDIF is the leading public carefully controlling the price water utility in France and one for drinking water and the costs of the largest in Europe. of its services. Under a public service delegation agreement, SEDIF has entrusted management of the public water utility to a delegated provider that oversees all operations and maintenance according to rules laid down and monitored by SEDIF.

2 THE PUBLIC WATER UTILITY IN FIGURES André SANTINI President, Syndicat des Eaux d’Île-de-France Former Minister Mayor of Issy-les-Moulineaux Vice-president of Métropole du Grand Paris editorial THE LARGEST PUBLIC WATER UTILITY IN FRANCE

Producing 775,000 m3 of water Respectful of the environment, every day, SEDIF can claim the the public water utility is title of France’s largest public ISO 14001 certified. water utility. SEDIF delivered As part of its aim to deliver the 243.6 billion liters to users in 2017 best service, SEDIF uses a highly through a network of pipes modern customer relations stretching 8,683 kilometers. center and leverages specific SEDIF and its delegated provider tools such as the ‘Quality Forum’, manage a consolidated budget which continuously evaluates of €579 million excl. tax and customer satisfaction. develop leading-edge production This handy brochure contains and distribution technologies the key figures that will allow at three of the world’s highest everyone to appreciate the performance plants located resources that SEDIF implements along the major rivers running to supply water of flawless across the Paris region quality to users’ homes without (the Seine, Marne and Oise). any waste for €1.37 excl. tax* By investing between €110 and 24 hours a day, 365 days a year. €150 million excl. tax each year in its continuously-monitored facilities, SEDIF guarantees safe water in response to subscribers’ needs. Hundreds of analytical tests are conducted along the watercourse, right up to the consumer’s tap, to guarantee that SEDIF’s water is safe for users.

* As of January 1st 2018, for 1m3, i.e. 1,000 liters of water. 2018 EDITION 3 Board COMPOSITION AS OF DECEMBER 31, 2017

The President 1 2 3 4 5 6

7 8 9 10 11 12 13

The President 6 Didier GUILLAUME Mayor of Choisy-le-Roi (94) André SANTINI Vice President of Val-de-Marne Former Minister Departmental Council Mayor of Issy-les-Moulineaux (92) Vice President of Grand Orly Seine Bièvre Vice President of Métropole du Grand Paris Vice President of Grand Paris Seine Ouest 7 Pierre-Édouard ÉON Mayor of Méry-sur-Oise (95) Vice President of the Communauté de communes The 13 Vice Presidents de la Vallée de l’Oise et des Trois Forêts (in order of election) Departmental Councilor of Val d’Oise 1 Jacques MAHÉAS 8 Christian LAGRANGE Mayor of Neuilly-sur-Marne (93) Vice President of Est Ensemble Vice President of Grand Paris - Grand Est Deputy Municipal Councilor of Les Lilas (93) 2 Luc STREHAIANO 9 William DELANNOY Mayor of Soisy-sous-Montmorency (95) Mayor of Saint-Ouen-sur-Seine (93) Delegate Vice President of Val d’Oise Vice President of Plaine Commune Departmental Council President of Plaine Vallée township committee 10 Pierre-Étienne MAGE President of National Commission for Vice Mayor of Villemomble (93) Videoprotection 11 Pierre-Christophe BAGUET 3 Gilles POUX Mayor of Boulogne-Billancourt (92) Mayor of La Courneuve (93) President of Grand Paris Seine Ouest Vice President of Plaine Commune 12 Sylvain BERRIOS 4 Richard DELL’AGNOL A Mayor of Saint-Maur-des-Fossés (94) Mayor of Thiais (94) Vice President of Paris Est Marne & Bois Departmental Councilor of Val-de-Marne Territorial Councilor of Grand Orly Seine Bièvre 13 Karina KELLNER Territorial Councilor of Plaine Commune (93) 5 Georges SIFFREDI Mayor of Châtenay-Malabry (92) Senior Vice President of Les Hauts-de-Seine Departmental Council Senior Vice President of Vallée Sud-Grand Paris Vice President of Métropole du Grand Paris

4 THE PUBLIC WATER UTILITY IN FIGURES Key figures ROUNDED VALUES AT SUNDAY, DECEMBER 31, 2017, UNLESS SPECIFIED OTHERWISE

150 3 MAIN SURFACE WATER MUNICIPALITIES SERVED TREATMENT PLANTS ● Service

11 Produce CHOISY-LE-ROI (SEINE) TOWNSHIP 2.10 MILLION RESIDENTS OF COMMITTEES SOUTHERN SUBURBS SERVED 600,000m3/day 5 MAXIMUM CAPACITY COMMUNITIES 3 OF MUNICIPALITIES 321,000m /day AVERAGE DAILY PRODUCTION ● 29 NEUILLY-SUR-MARNE INDIVIDUAL (MARNE) MUNICIPALITIES 1.65 MILLION RESIDENTS OF (AT JANUARY 1, 2018) EASTERN SUBURBS SERVED 600,000m3/day 4.6 MAXIMUM CAPACITY MILLION USERS 274,000m3/day AVERAGE DAILY PRODUCTION 595,000 ● SUBSCRIBERS MÉRY-SUR-OISE (OISE) 0.86 MILLION RESIDENTS OF 106 NORTHERN SUBURBS SERVED SEDIF AGENTS 340,000m3/day INCLUDING TRAINEES MAXIMUM CAPACITY 152,000m3/day 1,347 AVERAGE DAILY PRODUCTION PEOPLE EMPLOYED BY SNC VEOLIA EAU D’ÎLE‑DE‑FRANCE, 97% SEDIF’S DELEGATED PROVIDER OF WATER PRODUCED FROM RIVER RESOURCES

4 GROUNDWATER TREATMENT PLANTS ARVIGNY (CHAMPIGNY LIMESTONE), NEUILLY-SUR-SEINE (ALBIAN), AULNAY-SOUS-BOIS AND PANTIN (ALBIAN AND YPRÉSIAN)

2018 EDITION 5 Key figures ROUNDED VALUES AT SUNDAY, DECEMBER 31, 2017, UNLESS SPECIFIED OTHERWISE

69 € 579.4 M EXCL. TAX TANKS SEDIF + PROVIDER CONSOLIDATED BUDGET 3 OF WHICH 832,930 m Finance

Distribute STORAGE CAPACITY € 148.5 M 44 OF INVESTMENT PUMPING STATIONS 86% ADHERENCE TO SEDIF 8,683 km INVESTMENT BUDGET OF PIPES 584,000 CONNECTIONS WATER PRICES: 773,000 m3 € 4.32 INCL. TAX/m3 DISTRIBUTED PER DAY = average total price (drinking water, wastewater, 3 taxes and fees) 243.6 Mm as of January 1, 2018 CONSUMED IN 2017 of wich

€ 1.37 INCL. TAX/m3 = drinking water component, including subscription, i.e. 2 32% of the average total price EARLY WARNING STATIONS POSITIONED UPSTREAM

AND € 2.5 M 3 ALLOCATED TO LOCATED LOCAL SOLIDARITY, I.E. Assist Control quality AT THE WATER INTAKES 1% OF INCOME FROM OF THE SURFACE WATER WATER SALES TREATMENT PLANTS € 2.4 M 395,000 IN INTERNATIONAL ANALYTICAL TESTS ASSISTANCE, I.E. 1 EURO CENT OF WATER QUALITY/YEAR PER M3 OF WATER SOLD

6 THE PUBLIC WATER UTILITY IN FIGURES IMPROVEMENT THROUGH SELF-EVALUATION (Regulatory indicators)

Microbiological Physicochemical Water resource compliance compliance protection progress rate rate index 100% 100% 92.75%

Network knowledge Linear Network Average and Network index of linear network management perform- unmetered losses renewal index ance volumes index rate

120 points 88.13% 12.47 m3/ 10.64 m3/ 0.94% km/d km/d

Rate of Rate of compliance occurrence of with the maximum time Rate of unscheduled for opening connections written service interruptions for new subscribers (24 hours) complaints

4.63 99.02% 1.19 for 1,000 subscribers for 1, 000 subscribers

Debt Rate of unpaid Amount of payoff water bills during debt relief or payments time the previous year to a solidarity fund

2.2 years 1.45% €0.004/m3 billed

2018 EDITION 7 VALMONDOIS

The origin BUTRY- AUVERS-SUR-OISE SUR-OISE MERIEL of water in 2018 VILLIERS-ADAM MERY- SUR-OISE BETHEMONT- LA-FORET USUAL SUPPLY FREPILLON CHAUVRY

SITUATION FOR BESSANCOURT DOMONT TAVERNY THE 150 MUNICIPALITIES ECOUEN PIERRELAYE SAINT-PRIX SAINT-LEU- PISCOP SERVED BY SEDIF BEAUCHAMP LA-FORET MONTLIGNON ANDILLY LE PLESSIS- VILLIERS-LE-BEL BOUCHARD MARGENCY SAINT-BRICE- SOUS-FORET HERBLAY MONTIGNY- LES-CORMEILLES EAUBONNE MONTMORENCY SARCELLES FRANCONVILLE ERMONT SOISY-SOUS- MONTMORENCY GROSLAY LA FRETTE- SUR-SEINE DEUIL- LA-BARRE CORMEILLES- SANNOIS SAINT- EN-PARISIS GRATIEN ENGHIEN- MONTMAGNY LES-BAINS PIERREFITTE- SUR-SEINE VILLETANEUSE EPINAY-SUR-SEINE STAINS ARGENTEUIL DUGNY

L'ILE-SAINT-DENIS SARTROUVILLE VILLEPARISIS LE MESNIL SEVRAN -LE-ROI LE BOURGET VAUJOURS AULNAY- HOUILLES SAINT-DENIS LA COURNEUVE BEZONS SOUS-BOIS DRANCY LIVRY- GARGAN COUBRON

SAINT-OUEN AUBERVILLIERS LES PAVILLONS- SOUS-BOIS CLICHY- BOBIGNY SOUS-BOIS CLICHY BONDY

LEVALLOIS- NOISY-LE-SEC LE RAINCY MONTFERMEIL PERRET PANTIN BROU-SUR- CHANTEREINE ROMAINVILLE PUTEAUX NEUILLY- LE PRE- VILLEMOMBLE SUR-SEINE SAINT-GERVAIS GAGNY LES LILAS CHELLES ROSNY- SOUS-BOIS BAGNOLET VAIRES-SUR- MONTREUIL MARNE NEUILLY- NEUILLY- GOURNAY- PLAISANCE SUR-MARNE SUR-MARNE FONTENAY -SOUS-BOIS SAINT-VINCENNES MANDE LE PERREUX- SUR-MARNE BOULOGNE- BRY-SUR NOISY-LE-GRAND BILLANCOURT NOGENT- -MARNE SUR-MARNE

VILLIERS- SUR-MARNE ISSY-LES- CHARENTON- SEVRES MOULINEAUX VANVES LE-PONT JOINVILLE- SAINT- LE-PONT MAURICE CHAMPIGNY- MALAKOFF IVRY- SUR-MARNE MONTROUGE GENTILLY SUR-SEINE CHAVILLE LE KREMLIN- MAISONS- CHATILLON ARCUEIL BICETRE ALFORT VIROFLAY SAINT-MAUR- CHENNEVIERES- MEUDON VILLEJUIF ALFORTVILLE DES-FOSSES BAGNEUX SUR-MARNE

VELIZY- CACHAN VILLACOUBLAY FONTENAY- LE PLESSIS- AUX-ROSES BOURG- CLAMART LA-REINE Main surface water ROBINSON L'HAY-LES- VITRY-SUR-SEINE SCEAUX ROSES CHATENAY- CHOISY- LE-ROI treatment plant JOUY-EN-JOSAS MALABRY CHEVILLY- LES LOGES- LARUE EN-JOSAS THIAIS FRESNES BIEVRES Groundwater VERRIERES- ANTONY LE-BUISSON treatment plant RUNGIS ORLY IGNY VILLENEUVE- LE-ROI SEDIF territorial boundary WISSOUS MASSY ABLON- Water from the Seine (Choisy-le-Roi plant) SUR-SEINE PALAISEAU Water from the Oise (Méry-sur-Oise plant) ATHIS-MONS

JUVISY- Water from the Marne (Neuilly-sur-Marne plant) SUR-ORGE Water from the Seine (Choisy-le-Roi plant) or from the Marne (Neuilly-sur-Marne plant) depending on the district Water from the Albian aquifer (Neuilly-sur-Seine plant) mixed with water from the Seine (Choisy-le-Roi plant) Water from the Champigny aquifer (Arvigny unit)

8 THE PUBLIC WATER UTILITY IN FIGURES VALMONDOIS

BUTRY- AUVERS-SUR-OISE SUR-OISE MERIEL

VILLIERS-ADAM MERY- SUR-OISE BETHEMONT- LA-FORET FREPILLON CHAUVRY

BESSANCOURT

DOMONT TAVERNY ECOUEN PIERRELAYE SAINT-PRIX SAINT-LEU- PISCOP BEAUCHAMP LA-FORET MONTLIGNON

ANDILLY LE PLESSIS- VILLIERS-LE-BEL BOUCHARD MARGENCY SAINT-BRICE- SOUS-FORET HERBLAY MONTIGNY- LES-CORMEILLES EAUBONNE MONTMORENCY SARCELLES FRANCONVILLE ERMONT SOISY-SOUS- MONTMORENCY GROSLAY LA FRETTE- SUR-SEINE DEUIL- LA-BARRE CORMEILLES- SANNOIS SAINT- EN-PARISIS GRATIEN ENGHIEN- MONTMAGNY LES-BAINS PIERREFITTE- SUR-SEINE VILLETANEUSE EPINAY-SUR-SEINE STAINS ARGENTEUIL DUGNY

L'ILE-SAINT-DENIS SARTROUVILLE VILLEPARISIS LE MESNIL SEVRAN -LE-ROI LE BOURGET VAUJOURS AULNAY- HOUILLES SAINT-DENIS LA COURNEUVE BEZONS SOUS-BOIS DRANCY LIVRY- GARGAN COUBRON

SAINT-OUEN AUBERVILLIERS LES PAVILLONS- SOUS-BOIS CLICHY- BOBIGNY SOUS-BOIS CLICHY BONDY

VELIZY- CACHAN VILLACOUBLAY FONTENAY- LE PLESSIS- AUX-ROSES BOURG- CLAMART LA-REINE ROBINSON L'HAY-LES- VITRY-SUR-SEINE SCEAUX ROSES CHATENAY- CHOISY- LE-ROI JOUY-EN-JOSAS MALABRY CHEVILLY- LES LOGES- LARUE EN-JOSAS THIAIS FRESNES BIEVRES VERRIERES- ANTONY LE-BUISSON RUNGIS

ORLY IGNY VILLENEUVE- LE-ROI WISSOUS MASSY ABLON- SUR-SEINE 0 1 2 4 PALAISEAU ± Km ATHIS-MONS

JUVISY- SUR-ORGE

9 The price of water in 2018 On water bills as of January 1, 2018, based on a standard consumption of 120 m3 per year: »»SEDIF is responsible for the price

of drinking water only; DOWN 10 DRINKING € 1.3748 per 1,000 liters of water CENTS including quarterly subscription and excluding taxes WATER and wastewater service costs, uniform throughout SEDIF’s territory and down 10 cents on 01/01/2017. »»taxes and fees are collected for other organizations. €0.0043 4.3186 per 1,000 liters of water INCL. TAX/ € LITER TOTAL average total price, including taxes and wastewater service costs, in the SEDIF region, varying between €2.0624 and €5.4899 according to the town.

www.sedif.com section: L’eau chez moi

COMPARED CHANGES IN BILL COMPONENTS AND INFLATION OVER 25 YEARS Of the three components of the water bill, the portion corresponding to service provided by SEDIF showed the most moderate change, which was significantly less than inflation. 183.4% in 25 years, 280 i.e. +4.44% Wastewater collection and treatment per year Taxes and fees 260 88.2% Total bill 240 in 25 years, i.e. +2.67% Inflation per year 220 Drinking water production and distribution 200 74.6% in 25 years, i.e. +2.35% 180 per year

160 36.2% in 25 years, 140 i.e. +1.29% per year 120 9.6% in 25 years, 100 i.e. +0.38% per year 2014 2012 2016 1994 2018 1996 2010 1998 2002 2006 2004 2008 2000 Base 100 in 1993 / Values as of January 1 of each year

10 THE PUBLIC WATER UTILITY IN FIGURES Water utility 2017 consolidated budget CONSOLIDATED REVENUE AND EXPENDITURES FOR THE 2017 FINANCIAL YEAR

Consolidated revenue = € 579.4 M EXCL. TAX

11.1 35.4 2% l Income from the sale of water 6% 45.4 to subscribers 8% l Wholesale water sales 22.9 347.8 l AESN and VNF fees 4% 60% l Revenue from work on behalf of third parties l Loans and subsidies 115.4 l Other revenue, including services provided 20% l Profit from previous financial year brought forward 1.4 0%

Consolidated expenditures = € 579.4 M EXCL. TAX

13.2 2% 20.0 l Utility investments 3.4% 15.5 l Debt service 2.6% 148.5 l Wholesale water purchases 28.2 26% 5% l Other purchases l External expenses 112.0 l Operations personnel 19% 25.3 expenses 4% l AESN and VNF fees 0.8 l Tax and other expenses 0% l Provisions 38.0 7% l Delegated provider fees l Result of the consolidated 86.8 91.1 budget 15% 16%

2018 EDITION 11 Use of water prices WHAT IS EACH CENT OF THE DRINKING WATER COMPONENT USED FOR AS OF JANUARY 1, 2017?

FINANCIAL RESOURCES

Price paid by users € 1.37 EXCL. TAX* per m3 (1,000 liters of water)

* as of January 1, 2017, for standard consumption of 120 m3

€ 0.07

Loans  Net borrowing (balance between new loans and capital repayments on the loans taken out over previous years) represents additional financing of 7 cents for 1,000 liters of water

Method The portion accruing to the public utility responsible for supplying drinking water (31.7%) is analyzed from two perspectives in order to understand how the utility’s financial resources: 1. cover the expenses broken down according to SEDIF’s various missions; € 0.05 2. finance the utility’s various expenses according to their type: day-to-day operating expenses, asset maintenance and modernization. Delegated This work cannot be seen directly in the utility’s accounts, but results from an additional provider fees complex analysis of the various accounting entries. In order to better reflect the proportion of costs supported by the water price, this methodology has been refined and improved for the 2017 financial year.

12 THE PUBLIC WATER UTILITY IN FIGURES FROM THE DRINKING WATER PRODUCTION PLANT TO THE USER’S TAP Management, maintenance SEDIF average production and renewal of the distribution cost, including backup network as far as the user. costs (secondary plants  and water purchases).  Transport of water from Delegated plants to reservoirs. provider group  expenses and tax. 

Production Distribution Other Storage € 0.32 Recovery € 0.47 € 0.08 € 0.23 Subscriber management Administration € 0.10 and management € 0.13 € 0.05 • Research and Development (€ 0.02)  € 0.06 • Communication (€ 0.02) Delegated • Solidarity (€ 0.02) provider fees R&D, communication and solidarity

DAY-TO-DAY SERVICE ASSET MAINTENANCE AND (OPERATION) MODERNIZATION (INVESTMENT)

Renewal Utility operation € 0.54  € 0.73 Renewal operations (plants,  tanks, network, etc.). Water utility operations are carried out by close to 1,350 people employed by the delegated provider; payroll costs are the highest expense item (€0.28). € 0.08 € 0.01 Financial costs (limited through a debt Modernization € 0.05 with secure, preferential € 0.03 and extension conditions). of assets Delegated (net of subsidies from AESN). provider fees Utility management  Cost of SEDIF’s overseeing of the public water utility. 2018 EDITION 13 Flawless water quality

To ensure that water is safe for consumers, it must satisfy two key conditions: »»it must not contain microorganisms (bacteria, viruses or parasites) that could cause diseases; »»it must not contain concentrations of undesirable substances (nitrates, pesticides, heavy metals, etc.) that exceed the quality thresholds defined by the French public health code. Furthermore, drinking water must satisfy criteria related to color, taste and smell.

2 LEVELS OF CONTROL

Health inspections conducted MORE THAN under the responsibility of the Île-de-France Regional Health 165,000 Authority by laboratories approved ANALYSES by France’s Department of Health. IN 2017

Inspections by the delegated ALMOST provider of resources, treatment systems and the distribution 230,000 network, including continual ANALYSES monitoring of certain parameters. IN 2017

For some parameters, SEDIF pursues quality requirements that are even more stringent than current legislation.

www.sedif.com section: L’eau chez moi

14 THE PUBLIC WATER UTILITY IN FIGURES Monitored service quality

CERTIFICATIONS PERFORMANCE SEDIF MEASUREMENT »»ISO 9001 for the placement, The delegated public performance and service contract specifies payment of any public 144 performance and monitoring procurement, renewed in indicators, which include an 2018 and adapted to the new incentive/penalty system and ISO 9001:2015 standard; cover all operational and service aspects, such as user relations, »»ISO 14001 for all its water quality and safety, facility activities throughout its management, maintenance and region, renewed in 2017 other work, information system, and adapted to the new environment and social issues. ISO 14001:2015 standard and maintained in 2018. QUALITY FORUM Veolia Eau d’Île-de-France FOR THE PUBLIC WATER UTILITY »»ISO 9001, ISO 14001, OHSAS 18001, and ISO 27001 This telephone survey system, for its overall delegated public which is shared by SEDIF and water utility provider activity; its delegated provider and managed by an independent »»ISO 22000, ISO 50001, organization, assesses user NF Service Centre de perception and helps identify Relation Client, Qualicert, the strengths of the service and Label Diversité, ILO-OHS, ways in which it can be improved. Publi‑cert© for specific areas of its activity. In 2017: »»Over 4,000 users surveyed SERVICE (residential subscribers and non-subscribers, managers COMMITMENTS of apartment buildings To best meet everyone’s and buildings open to the needs, the public water public, elected officials); utility is committed to: »»High overall satisfaction: »»setting short lead times between 90% and 96%, and complying with them; depending on the »»providing complete, target audience. clear information; »»offering solutions related to solidarity and respect for the environment. www.sedif.com Médiathèque section

2018 EDITION 15 Targeted Communication Tools SUBSCRIBER AND USER INFORMATION »»The Clario Letter published quarterly with the subscriber bill and quarterly Clario newsletters »»New subscriber, consumer and Éco-logis guides »»Topical fact sheets on practical issues EDUCATIONAL ACTIONS AND MEDIA »»Interactive games “SOS Mission Eau” and “Au secours des Nawaks” on the educational platform www.kezakeau.fr »»”From the Cloud to the Tap” educational kit, experiences with the educational kit and the “Water at School” activities »»Animated movie “Objective Water”

CORPORATE PUBLICATIONS »»Inf’eau magazine on the latest news at SEDIF »»Annual reports »»Topical brochures MAINSTREAM COMMUNICATION »»Communication campaigns through Events in 2017 the press and posters A campaign on the theme Plant visits by business »» of “SEDIF innovates every professionals and students day for ever-purer water” »»Municipal exhibitions to develop the water utility that feature the Expo kit, of the 21st century to the Water Bar, Chari’O benefit of the Île-de-France and modular stand region, and more particularly to anticipate consumer expectations as a result of technical innovation.

16 THE PUBLIC WATER UTILITY IN FIGURES Local and international solidarity EAU SOLIDAIRE [WATER SUPPORT] Since January 1, 2011, 1% of the revenue from water sales accruing to the delegated provider has been donated to this program, which assists households that are struggling to pay their water bills or associated rental charges.

»»In 2017: € 910,500 disbursed to 5,400 recipients »»Since 2011: € 5.7 million disbursed to 38,000 recipients The Cambon Act, masterminded by SEDIF’s first Vice President, came into force on January 1, 2012 and enables water and wastewater treatment utilities to earmark 0.5% of their revenue for the french housing solidarity fund (known as FSL).

SOLIDARITÉ EAU [WATER SOLIDARITY] »»In 1986, SEDIF launched this program in an effort to develop access to drinking water in developing countries; »»The Oudin-Santini Act of February 9, 2005, strengthened this initiative by allowing local authorities and government agencies to plow up to 1% of their “water” budget into community support actions on an international level;

»»In 2017: 19 projects supported, for a contribution of €2.4 million. AFTER 31 YEARS OF INTERNATIONAL SUPPORT ACTIONS:

253 operations €32 M carried out thanks spent on projects to SEDIF’s support, aimed at developing in partnership 4.8 drinking water with NGOs MILLION networks beneficiaries

2018 EDITION 17 List of SEDIF’s member towns and municipalities as of January 1, 2018

Vallée Sud Grand Paris TGA Grand Paris Seine Ouest TGA Paris Ouest La Défense TGA Boucle Nord de Seine TGA Plaine Commune TGA Paris Terres d’Envol TGA Est Ensemble TGA Grand Paris - Grand Est TGA Paris-Est-Marne & Bois TGA Grand Paris Sud Est Avenir TGA Grand-Orly Seine Bièvre TGA Paris-Saclay TC Paris - Vallée de la Marne TC Roissy Pays de France TC Val Parisis TC Versailles Grand Parc TC

Ablon-sur-Seine Charenton-le-Pont Alfortville Châtenay-Malabry Andilly Châtillon Antony Chauvry Arcueil Chaville Argenteuil Chelles Athis-Mons Chennevières-sur-Marne Aubervilliers Chevilly-Larue Aulnay-sous-Bois Choisy-le-Roi Auvers-sur-Oise Clamart Bagneux Clichy Bagnolet Clichy-sous-Bois Beauchamp Cormeilles-en-Parisis Bessancourt Coubron Béthemont-la-Forêt Deuil-la-Barre Bezons Domont Bièvres Drancy Bobigny Dugny Bondy Eaubonne Boulogne-Billancourt Écouen Bourg-la-Reine Enghien-les-Bains Brou-sur-Chantereine Épinay-sur-Seine Bry-sur-Marne Ermont Butry-sur-Oise Fontenay-aux-Roses Cachan Fontenay-sous-Bois Champigny-sur-Marne Franconville

18 THE PUBLIC WATER UTILITY IN FIGURES Frépillon Noisy-le-Grand Fresnes Noisy-le-Sec Gagny Orly Gentilly Palaiseau Gournay-sur-Marne Pantin Groslay Pierrefitte-sur-Seine Herblay Pierrelaye Houilles Piscop Igny Puteaux Issy-les-Moulineaux Romainville Ivry-sur-Seine Rosny-sous-Bois Joinville-le-Pont Rungis Jouy-en-Josas Saint-Brice-sous-Forêt Juvisy-sur-Orge Saint-Denis L’Haÿ-les-Roses Saint-Gratien L’Île Saint-Denis Saint-Leu-la-Forêt La Courneuve Saint-Mandé La Frette-sur-Seine Saint-Maur-des-Fossés Le Bourget Saint-Maurice Le Kremlin-Bicêtre Saint-Ouen Le Mesnil-le-Roi Saint-Prix Le Perreux-sur-Marne Sannois Le Plessis-Bouchard Sarcelles Le Plessis-Robinson Sartrouville Le Pré-Saint-Gervais Sceaux Le Raincy Sevran Les Lilas Sèvres Les Loges-en-Josas Soisy-sous-Montmorency Les Pavillons-sous-Bois Stains Levallois-Perret Taverny Livry-Gargan Thiais Maisons-Alfort Vaires-sur-Marne Malakoff Valmondois Margency Vanves Massy Vaujours Mériel Vélizy-Villacoublay Méry-sur-Oise Verrières-le-Buisson Meudon Villejuif Montfermeil Villemomble Montigny-lès-Cormeilles Villeneuve-le-Roi Montlignon Villeparisis Montmagny Villetaneuse Montmorency Villiers-Adam Montreuil Villiers-le-Bel Montrouge Villiers-sur-Marne Neuilly-Plaisance Vincennes Neuilly-sur-Marne Viroflay Neuilly-sur-Seine Vitry-sur-Seine Nogent-sur-Marne Wissous

2018 EDITION 19 * number Non-premium-rate Website: 11:45 to p.m.) a.m. 9:00 from Saturday and p.m. 5:45 to a.m. 8:30 from Friday to (Monday 2 exit metro, Pleyel Carrefour Faraday Michael rue –2, Spallis Le Immeuble Saint-Denis customer service center Leak emergency: p.m.) 12:30 to a.m. 9:00 from Saturday and p.m. 7:30 to a.m. 8:00 from Friday to (Monday Customer Relations Center: p.m.) 5:00 to a.m. 8:30 from Friday to (Monday authorities: local for Contact Correspondence: EAU D’ÎLE-DE-FRANCE VEOLIA town each to extranet: the to Access Website: Email: Fax: p.m.) 7:00 to a.m. 8:00 from Friday to (Monday Tel.: 10) (line metro Mabillon or metro 4) (line Saint-Germain-des-Prés Paris –75006 Saint-Benoît 14, rue D’ÎLE-DE-FRANCE EAUX DES SYNDICAT SEDIF Contacts +33 (0)1 53 45 42 42 42 45 53 (0)1 +33 +33 (0)1 53 45 4279 45 53 (0)1 +33 [email protected] www.sedif.com / Espace abonnés www.sedif.com 09 69 369 918* (24/7) 918* 69 369 09 94417 Saint-Maurice Cedex 94417 Saint-Maurice secure code issued

09 69 369 900* 900* 69 369 09 +33 (0)1 43 97 51 97 43 31 (0)1 +33

Design: www.opixido.com – Photos crédits: SEDIF, Getty – Printing: Les Ateliers Demaille