Celebrating Our Staff at Annual Awards Ceremony

Home , Nicky Campbell, Royal Oldham Hospital

Salford | Oldham | Bury | Rochdale | North Manchester

Magazine for the Northern Care Alliance NHS Group Issue 6 Winter 2019

Celebrating our staff at annual awards ceremony

In this issue

Page 4 Page 11 Page 13 Page 15 Page 17 New NCA Radiography Salford junior doctors Scouts and Beavers Rochdale’s Robbie the Children’s menu gets Academy officially hit the BBC spread kindness at Robot helps reduce thumbs up at North opened Oldham hospital admissions Manchester

1 Group News Group News

Contents Chairman’s Celebrating End PJ NCA staff in spotlight for Black History Month Group News 2-10 paralysis introduction Jim Potter, A celebratory Black History Month art exhibition Salford News 11-12 Welcome to the Winter edition Chairman at the Lowry featured images of chief executive Oldham News 13-14 of our Loop magazine – giving Raj Jain and Group associate director of inclusion Bury and Rochdale News 15-16 our members, the public and our Our Patient’s Choice Award, voted by the & engagement, Naheed Nazir. partner agencies, an update and public, our members and patients, was North Manchester News 17-18 awarded jointly to staff at the Neonatal The ‘Still I Rise’ exhibition by award-winning insight into some of the exciting Intensive Care Unit (NICU) at The Royal Oldham photographer Allie Crewe shared the stories Members’ News 19-20 news and events that are taking and the specialist acute neuro-surgery ward of Salford’s black, Asian and minority ethnic Check out the NCA website at place across our five hospitals and B7 at Salford Royal. I was also pleased that we communities. were able to again acknowledge the valuable community healthcare services. The exhibition has now ended, however the www.northerncarealliance.nhs.uk contribution of our volunteers. We are eagerly awaiting the publication of the NCA staff images can be viewed along with Care Quality Commission’s (CQC) latest report Next year will be an exciting time for our Raj’s own inspiring story, in the News section Proposed extension to The and rating into our services at Oldham, Bury, organisation as we begin to further invest of the Pennine Acute website at www.pat. Rochdale and North Manchester following its in expanding and developing our services, Patients on ward B1 at Salford Royal enjoying social dining nhs.uk/news. Royal Oldham Hospital formal re-inspection of Pennine Acute Trust in including some of our hospital estate. In Raj said: “Black History Month offered The NCA is going out to public consultation as part of the the summer. December, the care and treatment for major planning application for the proposed extension to the trauma patients across Greater Manchester A national campaign to encourage us the chance to celebrate the impact main building at The Royal Oldham Hospital. The initial feedback from the regulator has took a major step forward with the approval patients to get out of bed, get dressed, black and ethnic minority staff have had An exhibition of the proposals will be open in the confirmed that, there has been further significant of planning permission by Salford City Council at our hospitals in Salford, Oldham, Bury, Rochdale and North hospital’s main entrance reception on Wednesday 8 improvements made across our services. This for our new Acute Receiving Centre (ARC) at and be active during their hospital stay Manchester. is a true credit and testament to our staff who January 2020 between 2pm to 7pm. Representatives from Salford Royal. The new centre will offer the was celebrated during an End PJ Paralysis “I was proud to display my picture at the Lowry and say a little bit the NCA, DAY Architectural and Arup Town Planning will be continue to work so hard, not only in dealing highest level of emergency response care to about my own background and working in the NHS. I am from a available to answer questions. with the increasing demand on services, but major trauma patients who suffer life changing week. ensuring our services are delivered safely and in humble family and my experiences growing up have driven me The new extension will contain two 24-bed wards. The or life threatening injuries. It will also benefit Not being active while in hospital increases the risk to patients driving forward on our improvement journey. to work hard to achieve my career and aspirations in life. I am building will also provide storage space and a landscaped from a helipad for patients arriving by air of falls, harms (such as pressure ulcers, infections and venous The commitment of staff and the benefits of passionate about supporting fair opportunities for all, not just in courtyard within an internal void. To achieve this, K block ambulance. Plans have also been approved for thromboembolism or blood clots), and restrictions to everyday and the phlebotomy clinic/adult medicine buildings will working in a group arrangement over the last an Intermediate Care Unit to be built on land the NHS, but in everything that we do.” three years has truly benefitted patients, their life and mobility. be demolished with existing services relocated. next to east car park, on Stott Lane. The idea for the exhibition came from Salford’s BAME mental In addition, a new theatre and recovery will be created in families and staff. The net result is a massive NCA chief nurse Elaine Inglesby CBE launched the End PJ In January, there will be an exhibition and health champions, a group of volunteers representing people in existing accommodation. transformation of Pennine Acute services. Paralysis awareness week in a video celebrating the fantastic Services are safer, high quality and reliable. information for the public about our proposed their communities – including African, Yemeni and Chinese – who To feedback on the proposals, please fill in the online survey new extension to The Royal Oldham Hospital work that has already taken place across the Northern Care work with NHS Salford Clinical Commissioning Group to act as at ovearup.onlinesurveys.ac.uk/royaloldham-hospital. Services that our staff are rightly proud of. This improvement has also been strengthened by which will contain two 24-bed wards. We will Alliance over the last couple of years in support of the links to mental health services in Salford. You can also provide comments by completing a feedback the hundreds of new doctors, nurses and health also begin working with partner colleagues campaign. form at the exhibition, or email [email protected]. professionals we have attracted and recruited to from Manchester City Council, Manchester The consultation will close for comments on Wednesday Three celebration and relaunch events took place at North join our Care Organisations. healthcare commissioners (MHCC) and 22 January. Manchester University NHS Foundation Trust Manchester, Oldham, and Salford Care Organisations and NCA features in Forces Guide The achievements of many of our staff were on plans to redevelop the North Manchester these gave staff the opportunity to share the work they have Greater Manchester recognised at our fantastic staff awards Did you know we have over 45,000 General site following Government capital been doing to embed the End PJ Paralysis change package on Combined Authority is evening held in November. Around 900 staff investment announced in September. their wards. A similar event took place at Bury & Rochdale Care followers across our social media came together to recognise and celebrate producing a brochure that Organisation in August to showcase the work there. channels? the exceptional work and achievements of Finally, as winter begins to take hold and our celebrates the region’s Keep up to date with the latest news from across colleagues - individuals and teams across services face increasing demand during this Teams across the NCA organised social mealtimes during the support for military and time of year, please help our staff to help you the Northern Care Alliance by following us on: our group. The night was made that much week including afternoon teas and there was even a romantic former military personnel more special thanks to Sir Alex Ferguson and by keeping our busy A&E departments free meal for one couple! Social mealtimes are one of the six key @NCAlliance_NHS broadcaster Nicky Campbell who joined the for those who are critically ill and who really into employment and in @SalfordRoyalNHS elements of the End PJ Paralysis change package as they help event to thank staff. need emergency care. Please think carefully other areas. The Northern @OldhamCO_NHS 45K patients engage with other patients, staff and volunteers @NorthMcrCO_NHS and consider alternative healthcare advice and Care Alliance features in the Followers My Chairman’s Unsung Hero Award was on the ward, and where medically appropriate, patients are @BuryRochCO_NHS services for non-urgent conditions including brochure, highlighting the presented to our hospital’s security teams in your local pharmacy, NHS 111, NHS choices steered away from the traditional approach of being restricted recognition for their discreet compassionate support we offer finding online, and primary care. to their bed. Northern Care Alliance NHS Group care supporting our homeless community. Not Forces personnel jobs at our Salford Royal NHS Foundation Trust only do they help keep our staff, patients and On behalf of the Northern Care Alliance NHS The week demonstrated that there is a lot of amazing work hospitals and encouraging Group, our Board, and our staff, I would like to northerncarealliance_nhs visitors safe, but they work hard to support some going on across the Northern Care Alliance to support our staff to volunteer as of the most vulnerable people who come to our wish all the very best wishes for 2020. patients to get up, dressed, and moving. Reservists. hospitals. They are absolute role models.

2 3 Group News Group News

New NCA Radiography Seven-day pharmacy service New Professors lead the way World Pharmacy Academy is officially improving patient safety Three more leading consultants across the Northern Care Alliance have Technician Day been appointed as Professors. celebrated A seven day clinical pharmacy service serving Gastroenterologist and joint principal clinical research lead Jimmy Tuesday 15 October 2019 marked a opened Limdi has become a visiting Professor at Manchester Metropolitan the acute medical unit (AMU) at Fairfield very important date in the calendar General Hospital has started and is already University. The award recognises his expertise in inflammatory bowel A new Radiography Academy at the disease (IBD), as well as the role he plays in research and innovation – World Pharmacy Technician day! Northern Care Alliance has been officially seeing great results. nationally and internationally. For those who are lucky to work opened by chief executive Raj Jain. At weekends there is now a pharmacist, pharmacy technician and Professor Limdi heads the IBD service at Oldham, Bury, Rochdale and closely with our talented pharmacy a medicines management assistant or dispenser based on the unit North Manchester, and his national and international collaborations technicians, you will know that they The NCA diagnostics and pharmacy group, in conjunction with between 8am and 4pm. They support medicines optimisation on Crohn’s disease and ulcerative colitis are helping to increase are an integral cog in the healthcare the University of Salford and other higher education institutions, on the unit which means that patients get the best possible knowledge of these complex conditions and to test new treatments to workforce and their skill, dedication launched the academy, which is the first of its kind within Greater outcomes from their medication. Previously the unit relied on the improve patients’ lives. and passion is essential in ensuring Manchester. It has been developed to ensure standardisation Saturday morning dispensary service at the hospital and the on- medication safety and improving and to provide a centre of excellence for research, learning and call pharmacist. Consultant rheumatologist at Salford Royal, Hector Chinoy, has been patient experience, both in hospital mentoring opportunities for our trainee advanced reporting The pharmacy team are instrumental in obtaining drug histories appointed Professor of rheumatology and neuromuscular disease at and wider integrated community radiographer workforce and beyond. for patients and cross-referencing these against prescribed the University of Manchester, where he conducts research within the services across the NCA. NIHR Musculoskeletal Biomedical Research Centre. Larry Gamble is the clinical lead who provides reporting medication. They support the safe discharge of patients by expertise and organises clinical sessions for trainees, with the providing their medication when they are ready to leave hospital His main research interest is in myositis, an inflammatory muscle disease, and he’s recognised globally as an expert in this. support of a consultant radiologist mentor. Professor Nigel and talk through any changes to their regular medication. Thomas has been appointed as the medical lead. Diane Elford, lead clinical pharmacist - medicine, said: “This has The first academy year started in September with a small intake been a great success so far, reflecting the whole team effort The third new professor is Salford Royal consultant surgeon Iain of five radiographers from across the NCA, concentrating on made to implement the service. The department has received Anderson who was also appointed an MBE in 2014 and is the current President of the Association of Surgeons of Great Britain and Ireland. musculoskeletal (MSK) and chest x-ray ‘plain film’ reporting excellent feedback from medical and nursing staff on the unit training. In the future it is planned to extend the learning and performance monitoring has confirmed the impact. The He is a leading surgeon in Salford Royal’s internationally renowned intestinal failure unit, which is a national referral centre for complex opportunities externally across Greater Manchester and to medicines reconciliation rates* for Fairfield have now met the targets set of 50% in 24 hours and 95% in 72 hours and the intestinal problems following surgery. He also has interests in hernia, other staff groups including pathology and pharmacy. This will gallbladder, colorectal and endocrine and thyroid surgery. support continuous professional development and create a truly incidences of missed doses are falling. This ensures safer and more multidisciplinary training facility within the NCA. efficient patient care at an earlier stage in the patient’s admission.” * Medication reconciliation North Manchester staff welcome Prime Minister Boris Johnson is the process of creating the most accurate list possible of Staff welcomed Prime Minister Boris Johnson and Health Secretary Matt Hancock to all medications which a patient North Manchester General Hospital in October. is taking and comparing this list against the physician’s The visit coincided with the announcement that the North Manchester admission, transfer and/or site is one of a number of hospitals that is earmarked to receive millions discharge orders. of pounds in capital funding over the coming years as part of the Government’s Health Infrastructure Plan. Another first for Salford with seven-day thrombectomy service The Prime Minister was taken to ward D6, a head and neck male surgical ward, where he and Mr Hancock were given the opportunity to speak with Salford Royal has become the first NHS Trust in the thrombectomy) is now available seven days a week for the whole of a number of staff and patients. North West to offer a seven-day thrombectomy service Greater Manchester between the hours of 8am and 6pm; this is an increase on the six-day provision established in April 2019. Raj Jain, chief executive of the NCA, said: “This was a really positive visit and to patients who have suffered a stroke. an opportunity to get across what a fantastic job our staff do, day in day out, The clinical case for change to service delivery is compelling, both in The radiology directorate at Salford, supported by the hyper acute despite the estate conditions and challenges they face. stroke services, anaesthetics and the emergency department have terms of access to life-saving treatment and to reduce inequity across implemented the service for intra-arterial thrombectomy (IAT). Salford Greater Manchester and this implementation represents a significant “We all acknowledge that substantial investment is required to redevelop the North Manchester site and also to upgrade is home to the Manchester Centre of Clinical Neurosciences and is one development in the management of this type of patients. parts of The Royal Oldham site and IT infrastructure across all sites.” of the busiest neuroscience units in the UK. It includes the specialties Dr Ilse Burger, stroke clinical director at Salford Royal, said: “Developed over He went on to say despite the need for investment, staff do a tremendous job and have delivered significant improvements. of neurosurgery, neurology, stroke medicine, spinal surgery and neuro- recent years, the treatment has been shown to reduce the likelihood of Prime Minister Boris Johnson said: “I talked to the patients and every one of them was bursting with praise for the staff and psychology. long-term brain injury, disability and loss of independence for patients their energy and devotion, but, that fantastic hospital was built in 1876 to serve the workhouse... I was proud to tell them In 2017, IAT was approved by NHS England as an effective treatment who are suffering from an ischaemic stroke. This is the most common for acute ischaemic stroke. This revolutionary treatment (mechanical type of stroke, where the supply of blood to the brain is restricted or under this government we will totally rebuild that hospital.” stopped by a clot.”

4 5 Group News Group News

A new look to show why the Digital partnership Our Chief Executive’s statement on racial NCA is a great place to work to improve care for discrimination and abuse our patients Having a strong visual identity is an important The Northern Care Alliance has Earlier this month, the national news covered a story of aspect of attracting and recruiting new people to our formed a 10-year partnership with racist abuse against NHS staff which has almost tripled. organisation. As we are now a large NHS Group, we Hitachi to transform the care and ITV News found recorded incidents of “Our people need to be aware and have an opportunity to market ourselves as one of the experience of patients. racist attacks against NHS staff by patients confident that the Board and our best healthcare organisations to work for in Greater (that staff have reported) increased from management teams will support We have joined forces to create the UK’s first fully 589 in 2013 to 1448 last year – a 145% them in such cases. But it is important, Manchester and the North West. integrated Digital Control Centre. This means staff increase. Of the Trusts that responded, a like clinical incidents, that you are Over the past 12 months, we have been working closely with an employer will have better use of systems, data and analytics branding specialist, SMRS, to help build a compelling employer brand. From so they can offer patients and service users more massive 70% recorded a rise in such abuse. encouraged and feel safe to report any incidents of racial abuse or listening to our staff and hearing their career journeys, we have been able to personal and timely care. Raj Jain, chief executive of the NCA, on create a brand completely authentic and representative of you – our people – discrimination. We should be proud It will allow the organisation to better plan for how behalf of the Board, has issued a very and the localities we serve. We’re extremely excited to share this work with you, and celebrate the diversity of our it will care for patients while demand for services clear statement in response to this. He so be on the lookout for new branding in the upcoming months. workforce across our organisation and is high, for example the management of beds, said: “This is very worrying and sad. We operating theatres and equipment, and ensure in our NHS. We will support all of our This is the Place do not and will not tolerate any racism that patients’ care can be planned more proactively people - no matter their skin colour, This is the Place encapsulates or discrimination by our staff or by any of as staff will have better access to the information culture, ethnicity or faith, gender or everything that the Northern Care our patients and service users and their they need. sexuality, or if they have a disability. Alliance stands for. Manchester has families who rely on our treatment and ZER The programme has been overseen by chief We must change attitudes, educate always been an exciting city, full of care. We have a zero tolerance of any sort executive Raj Jain in close collaboration with staff. others and not tolerate discrimination. possibilities and ‘firsts’. And now, with of racial abuse whenever and wherever it TOLERANCE the creation of the Northern Care He said: “We always strive to deliver the right care, We must address this together.” arises, directly or indirectly. Alliance, things are really happening for in the right place, at the right time and this venture health and social care here too. will absolutely allow us to do this. For staff, I am sure it can feel like a daily fire-fighting exercise to ensure This is the place where innovation, our patients are admitted appropriately, that they excitement and immediacy live. Where get to see the right healthcare professionals, have Salford pioneering stroke project to be everyone can make an impact and a the treatment they need and then are discharged name for themselves. This is the place appropriately. We believe this programme will where ambition is achievable, careers revolutionise the system, enhancing the care and rolled out across England are what you make them, and the experience we offer to our patients.” future is yours to shape. If you want to A life-saving stroke project pioneered in Salford is to be part of this, take your place with us. The programme will start off at Salford Royal and spread to the rest of England. then be rolled out to the other NCA hospitals. The Stroke Association is supporting The bundle of care combines three Salford Royal consultant neurologist standard treatments for patients Help us, help you, stay well this winter Dr Adrian Parry-Jones to develop and has already been tested in the This winter the Northern Care Alliance (NCA) is supporting the NHS England, NHS Improvement and new anti-inflammatory treatments for stroke units at Salford Royal, Fairfield Public Health England campaign ‘Help Us, Help You’. intracerebral haemorrhage (ICH), a type General and Stepping Hill hospitals of stroke caused by bleeding on the between 2015 and 2017. Results have The idea of the campaign is to help people understand how they can stay well this winter and access appropriate services. The winter months can be challenging for the NCA, as well as for the NHS nationally, especially for urgent care services such as A&E. The ‘Help Us, Help brain, and to improve the delivery of been promising – at one hospital, the You’ campaign encourages the public to stay well in the winter by having their flu vaccination, and being aware of how to contact NHS 111 standard care for ICH patients. number of people who died within 30 for advice. From March 2020, he will build on his days after an ICH stroke was reduced, The campaign also encourages the public to seek advice at the first signs of a winter illness, how to get evening and weekend GP work on the ABC bundle of care for saving around two lives every month. appointments, and the advantages of consulting with community pharmacists. Keeping seasonal coughs and colds at bay can take the ICH, which will now be introduced Dr Parry-Jones is also carrying out pressure off many services, including our urgent care services, community GPs and walk in centres. in hospitals across the NHS in research into inflammation in the brain Always seek advice from your pharmacist at the first sign of a cough or cold before it gets more serious. England through the National Stroke after stroke, which can lead to swelling Good ways to stay well and ward off seasonal coughs, colds and flu include staying warm, staying active, while Programme. Dr Parry-Jones will evaluate in the brain, causing further damage. remembering the mantra, ‘Catch it. Bin it. Kill it.’ the national roll-out to see whether it This may result in more severe disability Find out more about how to stay well this winter here: www.nhs.uk/staywell. reduces deaths and improves recovery. and increased risk of death after stroke. Find a pharmacist near you using the postcode search here: www.nhs.uk/staywell.

6 7 NCA Sta Awards Special Feature 2019 Special Feature

NCA Sta Celebrations at the NCA Staff Awards Awards Our winners: Staff Awards 2019 – with two famous faces saying thank you 2019 Our category award winners and highly commended • NCA Award for Clinical Excellence The Chairman’s Unsung Hero Award was presented to the Nine hundred staff were treated to two Winner - Antenatal clinic (North Manchester Care Organisation) • NCA Administration / Secretarial Worker of the Year Award hospital’s Security Teams in recognition for their help, compassion famous faces praising the healthcare Highly commended - Vascular service (Oldham Care Organisation) Winner - Joanne Leggott (Diagnostics and Pharmacy Group) and work with the local homeless community. services which the Northern Care Alliance Highly commended - George Higgs (Oldham Care Organisation) The Patient’s Choice Award, voted by the public and patients, provides during the annual Staff Awards • NCA Quality Improvement and Innovation Award was awarded jointly to staff at Oldham’s Neonatal Intensive Care Winner - Renal haemodialysis shared care team (Salford Care Organisation) • NCA Leading by Example Award celebration event. Unit (NICU) and the specialist acute neuro-surgery ward B7 at Highly commended - Care Home Extra Support team (Bury & Rochdale Care Organisation) Winner - Katie Lomax (Salford Care Organisation) Salford Royal. Sir Alex Ferguson CBE, former Manchester United manager, Highly commended - Helena Spencer (North Manchester Care Organisation) and BBC broadcaster and presenter Nicky Campbell joined our Chief executive Raj Jain, said: “Our Staff • NCA Allied Health Professional/Technical/Scientific/Social staff on 29 November to celebrate the efforts, contribution, skill Awards are about celebrating what each Worker of the Year Award • NCA Team of the Year Award and achievements of staff at all levels across the NCA hospitals, Winner - Linda Sadler (Bury & Rochdale Care Organisation) and every one of our staff and volunteers Winner - Breast surgery and radiology team (North Manchester Care Organisation) community and social care services. do for their patients, service users and Highly commended - Shazia Ali (Diagnostics and Pharmacy Group) Highly commended - Overseas visitors and private patients’ team (Corporate colleagues. Congratulations to all of the At the event, both special guests praised staff for the outstanding Services) finalists and overall winners.” • NCA Doctor of the Year Award - level of care they had received after being treated at Salford Winner - Dr Prakash Kamath (Oldham Care Organisation) Royal. Sir Alex and Nicky appeared free of charge to show their NCA Chairman, Jim Potter said: Highly commended - Dr Gavin Freeman (Salford Care Organisation) • NCA Research Worker / Team of the Year Award appreciation for the staff who looked after them. Nicky Campbell “On behalf of the Board this is an Winner - Dr Deborah Antcliff (Bury & Rochdale Care Organisation) hosted a large part of the event with chairman Jim Potter and opportunity to sincerely thank everyone Highly commended - Neurology research team (Salford Care Organisation)

chief executive Raj Jain. here tonight, and all of our staff, for your • NCA Nurse of the Year Award - Winner - Julie Winterbottom (Oldham Care Organisation) unrelenting hard work, professionalism Taking to the stage on the night Sir Alex Highly commended - Rachel Baird (Salford Care Organisation) and commitment in providing high quality • NCA Volunteer of the Year Award said: Winner - Sylvia Cheetham (Salford Care Organisation) and compassionate care for those who “The main reason I am here today is to need and use our services across the • NCA Midwife of the Year Award Highly commended - Alan Hughes (Oldham Care Organisation) thank the NHS, once again, for what they communities we serve. Thank you.” Winner - Ann Dunn (Oldham Care Organisation) did for me, and that’s the reason I am Highly commended - Jean Davis (North Manchester Care Organisation) standing here today in good health, so • NCA Patients’ Choice Award thank you very much.” Chief executive’s and chairman’s awards Joint winners - Oldham neonatal intensive care unit (Oldham Care Organisation) • NCA Support Worker of the Year Award and B7 ward Salford (Salford Care Organisation) Nicky Campbell said: Two special awards were chosen by chief Winner - Marie Welby (Salford Care Organisation) “It is a huge pleasure to host the Northern executive Raj Jain and chairman Jim Potter. Highly commended - Cameron Watterson (Oldham Care Organisation) Care Alliance Staff Awards in Manchester. After the care I got from Salford Royal with Saving Lives and Improving Lives Awards winners my kidney stones I am in awe! It is amazing Chief Executive’s to share a stage with Sir Alex, having to follow Achievement Award Salford Care Organisation North Manchester Care Organisation him is not an easy task as we well know!” winner - • Saving Lives Award - Major trauma team • Saving Lives Award - Hepatitis prison team Over 800 staff award nominations were received from staff and Dr Krystyna Walton members of the public for teams and individuals across all sites, • Improving Lives Award - Ben McDermott • Improving Lives Award - Katherine Gray divisions and job roles. Of the 13 awards presented, Dr Prakash Oldham Care Organisation Kamath, paediatric consultant at The Royal Oldham, scooped the Diagnostic and Pharmacy Group overall Doctor of the Year, whilst Julie Winterbottom, lead nurse • Saving Lives Award - Kay Tobias-Reid Chairman’s Unsung • Saving Lives Award - James Olroyd and radiology IAT team at Oldham Emergency Department was crowned Nurse of the Hero Award • Improving Lives Award - Royal Rover volunteer team Year. Team of the year was presented to the Breast Surgery and • Improving Lives Award - Karen Lloyd and Diane Elford winners - Radiology team at North Manchester General Hospital. Security teams Bury and Rochdale Care Organisation Corporate services Dr Krystyna Walton, Neuro Rehabilitation Consultant at Salford • Saving Lives Award - Emergency department at Fairfield General Hospital Royal, was presented with the Chief Executive’s Award. • Saving Lives Award - Danny Rowbotham • Improving Lives Award - Pam Town • Improving Lives Award - Ruth Bell

8 9 Special Feature Salford News

Our junior doctors hit Improving the BBC health with green fingers A green-fingered social prescribing scheme involving the Swinton enhanced care team has been attracting lots of positive media attention. A pilot is underway at the new Royal Horticultural Society (RHS) Garden Bridgewater at Worsley New Hall in Salford. The RHS, along with Swinton NCA Sta enhanced care team and the University of Salford, Awards received Innovation Funding from Salford Primary Salford Royal was the location for the fifth series Care Together to deliver and evaluate the project. After referral and assessment around 75 people from of the BBC’s Junior Doctors – a fascinating fly on Eccles, Irlam and Swinton have the opportunity 2019 the wall documentary following six doctors as they to improve their health through volunteering embark on placements in hospital. placements on site, including helping to develop a dedicated Wellbeing Garden. All four episodes have now been “The programme really took me By involving the University of Salford, the project will shown on BBC One but are still back to my own training days and measure the difference this has made to people’s available to download on BBC3 how exciting and inspiring it is wellbeing, and explore how such activities can iPlayer. once you’ve left medical school. benefit more people in the future. This is the first More photographs of the staff awards event are available on our websites www.pat.nhs.uk Doctors Sofia, Howra, Nick, Luke, You’re continuing your learning time that the links between health and horticulture and www.srft.nhs.uk, also on Twitter #NCAStaffAwards and Facebook @NCAlliance Tom and Zohaib were filmed in a and development on placement, will be analysed in such depth in Salford. variety of different specialities at applying your skills as a qualified The programme has been receiving widespread Thanks to all our sponsors for making our Staff Awards event possible. Salford Royal, including ageing and doctor to treat and care for patients positive media attention, including the Manchester complex medicine, surgery and the with a range of health problems Evening News, BBC North West Tonight and BBC’s emergency department. and conditions, many of whom are The One Show. KEY SPONSORS: acutely ill and vulnerable. Cameras shadowed the junior Pictured: Fauve Syers from the enhanced care team doctors, many of them newly “Being a doctor is fantastic and being interviewed by BBC North West Tonight. qualified, between December rewarding, and I really hope the 2018 and February 2019, capturing programme helps our younger them as they encountered new generation to consider medicine as experiences and learned new a possible career path.” skills, with the support of the There is further information on the organisation’s more senior doctors. programme at www.srft.nhs.uk Dr Pete Turkington, chief officer and medical director, said: “As a busy organisation, it’s never an easy decision to open up your doors to film crews but we think the programme provided a really honest and interesting insight into the life of a trainee doctor.

10 11 Salford News Oldham News

Knitters helping to put Endoscopic spinal Billy’s bay launched Scouts and Beavers dementia patients surgery celebrated in A&E department spread kindness at ease at Salford and cheer with Salford Royal has celebrated performing its 30th endoscopic spinal patients surgery. Scouts and Beavers from the 99th In collaboration with Joimax Endoscopic Spine experts, Oldham Compass Scouts’ group in surgeons have been delivering this minimally invasive Chadderton brought a smile to the surgery since May 2018. faces of patients in The Royal Oldham The technique is used to treat patients who have Hospital when they made a special suffered from sciatic pain in their leg caused by a disc visit to present them with get well prolapse. soon cards and chocolate. Salford Royal is one of only a small number of NHS They met with patients on the children’s ward, birth organisations carrying out the surgery. centre and G1 discharge unit and spoke to ward Consultant neurosurgeon Ankur Saxena said it was The family of a patient who sadly passed away nine managers to find out more about the work that Knitted sleeves are helping to distract elderly both beneficial to the patient and the organisation. takes place in each area. He explained: “The procedure can be carried out while years ago following a car crash in Royton have given patients who are distressed and pulling out The Scouts designed and made special get well the patient is awake or asleep. Patients can come in and back to The Royal Oldham Hospital in a very special soon cards, which were presented with free their cannulas. have this operation as day-case meaning they can be way by raising over £40,000 to buy life-saving chocolate, much to the delight of patients, as they Handmade for Dementia is a national campaign, which calls back at home the same day they’ve had it. This is also equipment for the hospital’s A&E department. toured the wards. They spent time meeting other on volunteer knitters to create brightly-coloured sleeves that good for the organisation as it saves theatre time, staff children in the children’s unit before visiting the have proven to calm down and distract distressed patients. time and the requirement and cost of an overnight The family of Billy Cooney have who were overwhelmed at the hospital’s birth centre and G1 discharge unit, which bed.” worked tirelessly since Billy’s family’s fundraising efforts for the The sleeves protect cannulas and have brightly-coloured cares for patients who are living with dementia and Anyone wondering if the surgery might be something death in 2010 to fundraise for department. attachments, or twiddles, on them to distract the patient. many of whom are recovering after a fall. they are eligible for should speak to their clinician / The Royal Oldham Hospital with Some elderly and confused patients become distressed at the The A&E team showed their physiotherapist. special ‘Billy Fun Days’, a celebrity Simone Gorman, interim associate director of sight of a cannula and resort to pulling out the needle which gratitude by unveiling a plaque Pictured: Manchester Centre for Clinical Neurosciences football match and by running in nursing (paediatrics and neonates), said: “We always in turn, results in further cannulation and inevitably more revealing a bay dedicated senior manager Amy Devine, Mr Ankur Saxena, numerous 10K events including love it when the Scouts, Cubs and Beavers visit. distress. specially to the memory of consultant neurosurgeon and Dr Simona Labor, the Manchester 10K. The result of They bring lots of energy, enthusiasm and fun to Billy called ‘Billy’s Bay’. The More than 100 of the sleeves have so far been donated consultant anaesthetist. all their tremendous efforts is a the hospital and our patients and staff always enjoy plaque was unveiled by Dr Jim to Salford Royal and are being used in the emergency fantastic £40,000 fund, which has it. They’re a wonderful tonic for our patients and we McCahill, emergency department assessment unit, critical care and in ageing and complex been used to purchase life-saving look forward to working together with the Scouts consultant, who thanked the medicine. equipment, which will help save and Beavers on future projects.” family for their generosity. Deborah Walker, quality matron, Emergency Village, said: “We the lives of many patients who gave a sleeve to a patient who was agitated and pulling out unfortunately end up in a critical Pictured L-R: Billy Cooney’s family their cannula and within minutes, they had calmed down and condition in A&E. with A&E staff Julie Winterbottom and Dr Jim McCahill at the launch were using the twiddle of the sleeve. The patient’s daughter The Cooney family attended of Billy’s Bay. Billy’s family include: was amazed and delighted that such a simple thing had made the A&E department at Oldham Archie Kennard, Reggie Billy such a positive difference.” to present the life-saving Kennard, Masie Kennard, Vanessa equipment, which included an Some mini versions of the sleeves are also being trialled in Cooney, Samuel Kennard, Jayne anaesthetic machine and difficult the PANDA unit, the emergency assessment department for Cooney and Mark Cooney. babies and children. airway trolley to the A&E team,

12 13 Oldham News Bury and Rochdale News

Speech therapist works T3 vascular team Robbie the Robot helps Our staff are stars! with Oldham Athletic to triumph in 956 mile to reduce hospital Teams and individuals from across Bury and Rochdale Care Organisation’s clinical teams support football fans with vascular awareness admissions in Rochdale came together on 2 October at the Village Hotel in Bury to celebrate achievements across the communication difficulties bike challenge organisation and to announce the winners of Staff from ward T3 at The Royal Oldham 10 awards. Hospital have triumphed in a static bike The awards recognised the hard work and resilience of our staff and judging was a hard process given the calibre of those nominated. race from John O’Groats to Land’s End Over 80 nominations were received in just under a week for the as part of awareness raising activities following categories: for Vascular Awareness Month. • Unsung Hero Award – for going above and beyond their duties • Creative and Innovation Award – for bringing new ideas to their Competing against other NHS Trusts, the team team/division undertook the Circulation Foundation’s challenge to • Rising Star Award – awarded to an emerging team member or help raise awareness of common vascular diseases, as leader part of their ‘Step It Up’ campaign. • Team Award – for working well together and sharing information/ They completed the 956 mile journey in just two ideas and training weeks, totally smashing the 28 day target set. The Pictured, left to right are: Mike Jones (care home manager), Dianne • Newly Qualified Worker Award – someone who has demonstrated Holt, Tess Tobin and Eric Krosnes (In touch Health, provider of Robbie). team left competing NHS trusts including Manchester excellence in their profession from the start A speech and language therapist at The Royal Foundation Trust, Gwent Vascular Institute and The • Customer Focus Award – for an individual or team who has worked A new virtual consultation system, piloted with their customers/patient to meet and exceed their needs Oldham Hospital has been working in partnership Sussex Vascular Unit trailing in their wake as they for use by the Bury and Rochdale Care • Doctor/Nurse/AHP/HCA Award – for excellence in their profession with Oldham Athletic Community Trust (OACT) roared towards the finish line in record time. The Organisation, dubbed ‘Robbie the Robot’, • Inspirational Leader Award – for being outstanding to support football fans with communication T3 team did rope in a bit of support from patients, is helping residents in a Rochdale care • Championing Professional Values Award – for being professional difficulties by designing and introducing a families and even Care Quality Commission inspectors and bringing values to life home avoid hospital admissions. communication symbols page, which will now be during the sweaty challenge! • Sunshine Award – bringing kindness and happiness to the workplace a regular feature in their match day programmes. Vascular disease is the collective term for diseases Located at Ashbourne Care Centre in Rochdale, the system of the arteries, veins and lymphatics. Every part of allows the Care Home Extra Support Service (CHES), a service Staff were treated to afternoon tea and Jacqui Burrow, director of Barbara Rossington worked page was introduced in the Exeter the body where blood flows can be affected by the run by the Bury and Rochdale Care Organisation, to use a two nursing, announced the winners of the awards. Congratulations go to all those nominated. Pictured are all the closely with the Community Trust City match day programme in disease. Vascular disease is as common as cancer and way encrypted video link to provide a triage system, with a to develop the communication August and was well received by nurse, assessing a resident’s medical needs and providing winners (in award order): Alexsandra Savina, health and wellbeing heart disease and accounts for 40% of preventable advisor, Integrated West Cluster Team; Elizabeth Gent, Bury symbols page after spotting families. advice, assessment and onward referrals as necessary. deaths in the UK. Despite this, awareness of the Community Services; Linda Reynolds, ward manager Fairfield the pioneering OACT match Barbara explains: “Having disease remains relatively low among patients. The device uses a high definition mobile camera, speakers General Hospital; Ward 14, Fairfield General Hospital; Lisa Parker, day sensory packs that the club and microphone, and allows some medical monitoring difficulties with communication For more information about the Circulation theatres, Fairfield General Hospital; Amy Kaye, pharmacy, Rochdale; introduced for supporters on the devices to be ‘plugged’ in to the device, eg a stethoscope, Dr Zalan Alam, GP, Rochdale; Courtenay Brennan, Oasis Unit, can be an isolating and frustrating Foundation’s ‘Step It Up campaign’, check out their allowing nurses to perform part of a remote medical Rochdale; Andrea Shenton, quality matron, Rochdale; Lisa Ince, autistic spectrum last season. experience and anything we website: www.circulationfoundation.org.uk. examination. occupational therapist, Rochdale. She was really impressed by can do to support children’s Currently the Care Home Extra Support Service helps to avoid the sensory packs but noticed communication skills will admission for over 80% of care home resisdents they see. that there was nothing in help improve their interaction By using this device, it is expected to make the service even them to support children’s with those around them. The more efficient in avoiding unecessary admissions by reducing communication, so she put communication symbols will be response time and optimising clinician input. together a communication particularly useful in a match day Previously, when a resident was ill, the home had no option symbols page that she thought environment and will help make but to either call 999 or take a resident to A&E. By using this might be a useful addition. The every match an inclusive and device and the CHES Service, it can help avoid unnecessary hospital admissions. club really liked it and added it to enjoyable experience.” their match day programme. The

14 15 Bury and Rochdale News North Manchester News

First ‘Self Care’ Hub in From the land of Thumbs up for new Patient flow team the North West opens at the rising sun to children’s menu expansion the birthplace of Rochdale Infirmary The children’s menu at North cooperation Manchester General Hospital has been refreshed. A leading delegation from the Catering staff asked the views of children and Japanese government came to parents at the hospital to shape the new menu. Pictured: Members of the patient flow team at a daily Rochdale Infirmary as part of a The hospital regularly reviews what patients meeting with social care representatives. visit to Rochdale Borough Council have to eat to make sure they are getting it right, recognising the important role of food to discover how its award-winning North Manchester Care Organisation has during recovery. expanded its ‘patient flow’ team to help adult care policies are improving the David Keith, catering manager at North people get home from hospital quicker. lives of local residents. Manchester General Hospital, said: “After The expanded team now has 12 people in a mix of roles; speaking with parents, we have decided to go nurses, social workers, allied health professionals and The high-level visit by Ministry of Health officials back to more basic foods, with an emphasis on healthier choices. Alongside support staff. It reflects a renewed focus on ensuring saw how Rochdale’s integrated health and the main courses, we will be offering a better selection of vegetables, and that all teams across the hospital promote a coordinated salad will now be available with every meal. care services are keeping elderly people out of approach to discharging patients. traditional hospital settings. “We’ve been offering a good choice of fresh fruit for a while now but we intend building on this, too. In the near future, we intend displaying pictures The team have also generated greater collaboration with The delegation chose Rochdale because of its of our menu choices. We feel this will help our younger patients choose.” community and local partners. successful partnership approach in ensuring The new look menu has been available from September 2019 and dishes The team support ‘SAFER board rounds’ which have been Pictured L to R are: Patricia Dodgeson, team lead Living With and Beyond Cancer; residents are provided with care and support, in include: cottage pie; vegetable biryani; roast beef and Yorkshire pudding; introduced across medical and surgical wards daily and the Mayor of Rochdale, Cllr Billy Sheerin; Steve Taylor, chief officer Bury and a location of their choice. Rochdale Care Organisation; Sharon Lord, programme lead; Julie Dawson, team salmon and vegetables and macaroni cheese. as a result have contributed to an overall reduction in lead self management service. A packed itinerary involved a visit to Rochdale length of stay at the hospital by 14%. SAFER boards are Nutrition and hydration was the main focus of ‘Malnutrition Awareness a way of tracking patients have been reviewed in a safe Infirmary, where the Japanese guests enjoyed Week’ in October when dietitians raised the importance of patients The Mayor of Rochdale, Councillor Billy Sheerin, and timely manner. a tour of the hospital, a visit to the successful being able to access snacks on the wards. Patients in the children’s unit has officially launched the Heywood Middleton intermediate tier care setting and an overview of also helped raise the importance of food with our catering department Eileen Conneely, senior manager, said: “The patient flow and Rochdale (HMR) Self Care Hub, at Rochdale the council’s approach to delivering adult care delivering a continental breakfast for them as a treat. team is responsible for ensuring that there is effective services. Robyn is pictured helping to highlight the importance of nutrition during ‘flow’ throughout the hospital, starting from admission Infirmary. where an estimated discharge date is agreed and which Rochdale’s health partnership comprises the the awareness week. The Self Care Hub, the first of its kind in the North West, aims to all staff work towards.” council, NHS Heywood, Middleton and Rochdale improve the health and wellbeing of individuals through supported Clinical Commissioning Group (NHS HMR CCG), person-centred self care. Bury and Rochdale Care Organisation (which Sepsis trolley trialled on orthopaedic ward The Self Care Hub will start with partnership working between manages Rochdale Infirmary and HMR adult Staff at North Manchester General Hospital Layla said: “The idea of putting a sepsis trolley on an orthopaedic ward was to provide a ‘one stop shop’ to cancer, long term conditions and mental health services, including community care services), Pennine Care NHS are piloting the use of a ‘sepsis trolley’ to speed up the time it takes to treat sepsis. enable clinicians to assess and treat patients in a timely local charities and voluntary organisations, across the Rochdale Foundation Trust, the third sector and carers. manner and therefore improve their outcomes. Sepsis is a rare but serious complication of an infection. borough. “The trolley has six drawers which are labelled with each Without quick treatment, it can lead to multiple organ element of the Sepsis Six and includes all the necessary Experts will provide information on a range of issues, including failure and even death. social issues, money issues, transport, and improved management equipment to provide the interventions. This can be A lot of work has been done to educate staff throughout wheeled to the patient’s bedside for prompt treatment. of long term health conditions, all of which can affect how well the NCA on what to look out for. Systems and processes “The numbers seen with sepsis on the ward were small, are in place, guiding them on when to act. someone feels. which meant we could not prove improved delivery of Further to this, critical care outreach practitioner Layla The Self Care Hub is located in The Damson Centre, Level C, the sepsis six. However, we did see positive results. There Walsh (pictured) with support from the staff on I5 was improvement seen in the time taken for doctors Rochdale Infirmary and is open 8.30am – 5pm Monday to Friday. ward, has been trialling the use of a ‘sepsis trolley’. If it is and nurses to respond when the patient triggered as proven to work, it could be something that is taken on having sepsis and there was increased use of the sepsis throughout the organisation. screening tool.”

16 17 North Manchester News Members’ News

Doctors’ mess is treated Midwives hand out Members take part in PLACE 2019 Governor election letter penned from new PLACE is the Patient-Led on PLACE and it was really good to have results to a makeover Assessments of the Care members in to be the patient voice on the assessments – meaning we as staff Following the elections held in the born to new parents Environment which take get to see the hospital environment summer we would like to welcome place every year in every genuinely through the public’s viewpoint. Staff on the maternity unit have started the following new governors:- hospital in the country. The feedback we get then forms a series to share a letter penned from a new born of actions that we work on in the coming NHS Improvement sets the guidelines baby’s point of view to parents. year to make improvements across our Public Governors and PLACE results show how hospitals estate.” The letter is a nice way of introducing couples into the are performing both nationally and in Salford Mark Duman world of parenthood and reflects the challenges and joys relation to other hospitals providing This year’s official results will not be Gill Collins (re-elected) available from NHSI until 2020. An of looking after young tots. similar services. There are six key areas Oldham Paul Attwell that are assessed: privacy and dignity, update on the results will be featured in The letter is being made available in multiple languages Bury & Rochdale Patricia McWilliam Fowler food, cleanliness, general building the next edition of The Loop. so that it is accessible to as many people as possible maintenance, how well the needs of If you would like to be a PLACE Dr Nicholas Filer who use the service. It is one of a number of things the dementia patients are met and how well assessor in 2020, please make sure your North Manchester Dr Syed Nayyer Abbas Abidi maternity unit at North Manchester is doing to improve membership details are up to date, as the needs of patients with a disability are Rest of England & Wales Aaron Davies the service. met. members are invited to take part via Sandra Breen (re-elected) Pictured L-R: Dr Anirudh Bhandare, registrar in gastroenterology; Dr Luke The letter lists a number of pieces of advice. One reads: To complete the assessments, members email. You can contact the membership Reader, FY2 doctor; Dr Iain Lawrie, consultant in palliative medicine; Dr Ceri “Please hold, cuddle, kiss, touch, stroke and croon to me. were recruited as volunteer assessors and team on: [email protected] Staff Governors Ferguson, FY2 doctor; Dr Ifrah Hussain, FY2 doctor; Dr Abdullahi Zubairu, Pictured: Member Frances Allcroft I was always held closely in your womb and have never partnered with our estates and facilities Salford Lubana Ahmad, CSS and tertiary FY2 doctor; Professor Matt Makin, medical director. assesses a been alone before.” staff including domestic and catering medicine food menu Labour ward practitioner Alison Phillips said: “One of managers and our lead nurse for estates, Louise Simpson. Assessments took place with David Lynn Jones, surgery and The doctors’ mess at North Manchester the midwives shared the letter with me and I thought across all Northern Care Alliance hospital Armstrong, neurosciences General Hospital has had a makeover. it would be nice to give to new parents. It is very much sites between September and November head of Oldham Gemma Lievesley and Dr Jay Patil a work in progress and we’re in the process of getting New décor throughout, a new kitchen and – looking at outpatients, wards and facilities at Bury & Rochdale Mark Mustard and Craig Wood different translations. We have only been sharing the public facing departments. Salford. refurbished rest facilities have been included North Manchester Ezmi Mulhearn and Mark Taylor letter a short while but already the letter has been Louise said: “This was the first time I led in the revamp. There is also a communal area received very well.” for doctors and a bank of computers has been Pictured, labour ward practitioner Alison Phillips and lead installed to allow for study. midwife Heather Ramsbottom. Members share their experience of surgery across the NCA Dr Anirudh Bhandare, registrar in gastroenterology, helped drive the improvements to the rest facilities. He said: “I think we’ve A group of 15 members have attended a staff will support our future transformation work. This session has taken a really positive step forward with this work. Attention development session with the surgery team highlighted the importance of patient involvement in our projects towards rest facilities and making sure doctors get adequate and we plan to involve patients as much as possible as we define to share their personal experiences around rest is important and that’s what we have shown with this and create the theatres of the future.” revamp.” the preparation they received for surgery and the care they received including after care. Professor Matt Makin, medical director, added: “It’s great to Feedback themes included poor communication and frustration see a space for our junior doctors where they are able to take with cancellations. Staff commented that they appreciated having scheduled breaks in comfort, are able to use up-to-date IT and the opportunity to understand what it is like to be a patient under where they can build a supportive community. their care and pledged to use the feedback to inform the Theatre Transformation Programme. “It is enormously important that we make junior doctors feel Jackie Flynn said: “I found it particularly interesting to talk with the welcome. We want to improve the overall experience they clinical/ medical/managerial staff because I find that hearing things have because if we train junior doctors well, if they are well from their perspective makes it easier to understand the challenges supported, they come back to work for us longer term and that the service faces, and the frustrations they too experience.” is what we are looking for.” Helen Maguire, programme manager of quality and productivity, said: “The theatres team found the opportunity to speak with our patients directly invaluable, and this meaningful information

18 19 Members’ News

As a member of the Northern Care Alliance Your health matters NHS Group we believe that your feedback is ‘Your Health Matters’ is our new series of free talks and tours which aim to give members an invaluable in helping us to improve and shape insight into health conditions treated at the NCA. our services going forward. Here are some of The talks will cover a range of hospital, community and social care services, and the topics the things we have done with your feedback. covered will reveal just how the NCA will support the health and wellbeing of the public, patients and their loved ones. you We never stop learning about our health, and it is important that we make good lifestyle said we choices from childhood, the formative teenage years, through to adulthood and into our older did years. We want to support our communities in this, as ‘Your Health Matters’. If you have any ideas or suggestions for future events/topics, or to book a place on any of the Salford events please contact 01706 517302 or email [email protected] you It is too noisy at night making it difficult to Date Time Event Site said sleep in the Pendleton Suite. 15 Jan 2020 2 – 3 pm Trauma and orthopaedics talk Salford Royal we Every night shift now has a noise 27 Jan 2020 1 – 3 pm Community care teams (falls, respiratory, Rochdale Infirmary did champion allocated to keep the noise bladder and bowel) levels low. 5 Feb 2020 2 - 3 pm Cancer overview with Dr Prudham, clinical Fairfield General Hospital lead for cancer Oldham 26 March 2020 2 – 3 pm Heart failure talk The Royal Oldham Hospital you The nurse call bell isn’t always answered on said ward T7. Staff on the ward have been reminded to Learning about diabetes we ensure that the call bell is on maximum did in the day, but reduced at night time to A medical condition which affects 4.7 million people in the UK was avoid disturbances. highlighted at two recent events. Linda Adams, lead nurse diabetes, gave talks about raising awareness of diabetes at Bury and Rochdale Rochdale Infirmary and The Royal Oldham Hospital. The prevalence of diabetes is above you More car parking spaces are needed. the national average in the populations of Rochdale and Oldham and Linda spoke said about the different types of diabetes, signs we 98 new car parking spaces are now open and symptoms, the main treatments, risk did for use at Fairfield. factors as well as showing an excellent video on the condition. She also gave an overview North Manchester of the diabetes service we provide for staff and patients, which included information on you Patients visiting the gynaecology assessment unit (due to problems in early pregnancy) new technologies used in the management said expressed concern at having to go to the of diabetes. antenatal clinic for a scan. we did We now have a new scan room on the Hopwood Hall students sign up gynaecology assessment unit. as members Welcomers’ week at Hopwood Hall College in Middleton saw 56 Your Views, Your Voice Your opinion matters - Your feedback helps us to ensure that our students sign up to become members of the NCA. services are the best that they can be. There are plenty of ways in Angela Greenwood, membership and engagement manager, said: “It is important which you can give us your feedback. If there are any events that our public membership represents the communities we serve, of all ages and from you would specifically like to see, then get in touch by calling 01706 all areas. The students at Hopwood Hall were very enthusiastic and many wanted 517302 / 0161 206 3133 or emailing [email protected] / to learn more about the opportunities available including work experience and [email protected] volunteering. Students were encouraged to sign up as Stay in touch and up to date – Have your details changed? Have members so they could include their membership on you moved or changed your email address? If so, please inform their CV for future job opportunities.” the membership office (details above) so that we can ensure we It is very easy to become a member, just fill out a form, address any correspondence correctly. call us on 01706 517302, or go to our website at www. Send us your email address – Please send us your email address pat.nhs.uk Membership is free, with no obligation, and is if you have not had any email contact from us, so that we can send open to anyone aged 14 and over. you future communications including event invitations and this newsletter electronically.