The Impact of a Collaborative Planning Approach on Engineering Construction Performance
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The Impact of a Collaborative Planning Approach on Engineering Construction Performance VINCE HACKETT An abridged Thesis submitted in partial fulfilment of the requirements of Nottingham Trent University for the degree of Doctor of Philosophy August 2017 ACKNOWLEDGEMENT Completion of this thesis was made possible by the help, advice, guidance and encouragement of many people in the last four years. I would like to thank my academic supervisors – Christine Pasquire, Roy Stratton, Andrew Knight and UWA academic advisor David Day, for their contribution to the research and help above and beyond what could be reasonably expected. Also, my industrial supervisor Neil Maxfield for his kindness, patience, mentoring and the demonstration of what true transformation leadership looks like, my KGP mentor Mike Watson, for his help, wit and wisdom. Also to some of the true “heroes” of the lean implementation process, Ropes, Paris, Dobbie, Robbo, George and Simon for their good humour and generosity, whose tall tales must be true, for who could make those stories up. Finally, I wish to dedicate this thesis to my wife and love of my life Annamaria. I could not have started, never mind finished this journey without you. I ABSTRACT The thesis presents the findings from the longitudinal implementation of lean construction on the ongoing refurbishment of an integrated liquefied natural gas (LNG) plant in North Western Australia. Refurbishment of existing plant is a sub-sector of the Engineering Construction (EC) industry, an industry involved in the design and construction of large-scale industrial facilities including oil and gas plants. The sector is called engineering construction in the United Kingdom and Australia and industrial construction in the United States and Canada. EC is beset with poor performance levels in terms of cost, time and quality outcomes. Despite the ongoing use of innovative practice, the sponsor company experienced similar optimisation challenges in the process of executing construction projects. The research problem was the performance achieved on the ongoing refurbishment projects. The research aim was to investigate the impact a collaborative planning approach on performance and develop implementation guidance. A quantitative analysis of data from the Sponsor Company (SC) documentation revealed wastes specific to EC refurbishment projects, including transportation and movement, with attendant planning issues. Lean construction uses a collaborative planning approach to act against waste, particularly transportation and movement. Therefore, lean construction was viewed as an appropriate approach to act as an antidote. Observational research was used to address a gap in literature which is the lack of research investigating EC culture and environment. Action research (AR) over 7 cycles, was used to investigate the implementation of elements of the Last Planner® System (LP®S), a collaborative production planning approach, and a collaborative knowledge transfer tool called Team Work Design (TWD), designed and applied by the researcher. Primary data for analysis was extracted from LPS reporting and semi-structured interviews, with secondary data obtained from SC documentation. The longitudinal field research informed the development of implementation guidance. This addressed a gap in knowledge, which is the shortage of such guidance. The study contributed to research practice and to knowledge. Contributions to practice included the development of guidance for the implementation of the LPS, the development of the TWD tool and the use of pull planning workshops to develop the work strategy and master programmes. Contribution to knowledge included the demonstration of workforce ability to autonomously evolve lean construction practice in response to the work environment. The implication of the research is that the guidance will inform future LPS and TWD implementation. II 1 INTRODUCTION ............................................................................................................................. 1 1.1 The Research Problem and Background ................................................................................ 1 1.2 The Rationale .......................................................................................................................... 3 1.3 Aim and Objectives ................................................................................................................. 4 1.4 Outline of Research Design and Methods .............................................................................. 5 1.5 Overview of Work Done .......................................................................................................... 6 1.6 Research Findings .................................................................................................................. 8 1.7 Organisation of the Thesis .................................................................................................... 10 2 Literature Review ........................................................................................................................... 12 2.1 Traditional Construction Project Management ...................................................................... 13 2.1.1 Traditional Scheduling and its origins ............................................................................... 15 2.1.2 Construction Productivity and Performance ...................................................................... 16 2.2 Engineering Construction ...................................................................................................... 19 2.2.1 The Engineering Construction Industry ............................................................................. 19 2.2.2 Engineering Construction Performance ............................................................................ 22 2.3 Flow production ..................................................................................................................... 26 2.3.1 Origins of Flow .................................................................................................................. 29 2.3.2 Lean Construction ............................................................................................................. 32 2.3.3 Criticisms of Lean .............................................................................................................. 39 2.4 People potential and its facilitation ........................................................................................ 41 2.4.1 Knowledge Management .................................................................................................. 41 2.4.2 Team Size ......................................................................................................................... 44 2.4.3 Informal Leadership .......................................................................................................... 44 2.4.4 Culture ............................................................................................................................... 45 III 2.5 Conclusion ............................................................................................................................. 47 3 Research Design and Methods ..................................................................................................... 50 3.1 Methodological Considerations: ............................................................................................ 50 3.1.1 Epistemology ..................................................................................................................... 50 3.1.2 Ontology ............................................................................................................................ 51 3.2 Research Design ................................................................................................................... 52 3.3 Implementation the Research ............................................................................................... 54 3.3.1 Team Size ......................................................................................................................... 54 3.3.2 Use of boundary objects ................................................................................................... 54 3.4 Quality of Research Designs ................................................................................................. 55 3.4.1 Construct Validity .............................................................................................................. 55 3.4.2 Reliability ........................................................................................................................... 58 3.5 The Action Research Implementation ................................................................................... 59 3.5.1 Strengths and Limitations of Action Research (AR) .......................................................... 59 3.5.2 Collecting Data .................................................................................................................. 60 3.5.3 Analysing the Data ............................................................................................................ 61 3.6 Research Ethics .................................................................................................................... 63 3.7 Conclusion ............................................................................................................................