Jet Airways 0.20 Spicejet 0.10 Go Air 0.09 Air Pegasus 0.00 Vistara 0.00 0.00 5.00 10.00 15.00 20.00 25.00 Cancellation Rate (%)
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Subject: Performance of domestic airlines for the year 2016. Traffic data submitted by various domestic airlines has been analysed for the month of August 2016. Following are the salient features: Passenger Growth Passengers carried by domestic airlines during Jan-Aug 2016 were 644.68 lakhs as against 523.55 lakhs during the corresponding period of previous year thereby registering a growth of 23.14 % (Ref Table 1). 700.00 644.68 Growth: YoY = + 23.14 % MoM = + 23.98% 600.00 8 % 523.55 500.00 400.00 2015 300.00 2016 200.00 Pax Carried (in Lakhs) Carried(in Pax 83.81 100.00 67.60 0.00 YoY MoM Passenger Load Factor The passenger load factors of various scheduled domestic airlines in Aug 2016 are as follows (Ref Table 2): 100.0 90.0 80.0 70.0 60.0 50.0 40.0 30.0 Pax LoadFactorPax (%) 20.0 10.0 0.0 Air Jet JetLite Spicejet Go Air IndiGo Air Air Asia Vistara Air Trujet Air India Airways Costa Pegasus Carnival Jul-16 Aug-16 1 The passenger load factor in the month of Aug 2016 has almost remained constant compared to previous month primarily due to the end of tourist season. Cancellations The overall cancellation rate of scheduled domestic airlines for the month of Aug 2016 has been 0.90%. Airline-wise details of cancellations are as follows: Air Carnival 20.00 Trujet 13.06 Air Costa 6.85 IndiGo 1.19 Air India (Dom) 1.05 JetLite 0.44 Air Asia 0.32 Jet Airways 0.20 Spicejet 0.10 Go Air 0.09 Air Pegasus 0.00 Vistara 0.00 0.00 5.00 10.00 15.00 20.00 25.00 Cancellation Rate (%) Note:-Air Pegasus did not operated during the month of August 2016 Various reasons of cancellations are indicated below: Conse/Misc 8.5% Technical 32.8% Commercial 44.3% Operational 10.1% Weather 4.3% 2 Passenger Complaints during the month During August 2016, a total of 885 passenger related complaints had been received by the scheduled domestic airlines. The number of complaints per 10,000 passengers carried for the month of August 2016 has been 0.9. The airline-wise details are as follows: Air Carnival 2.5 Air India (Dom) 2.4 Jet Airways + JetLite 1.3 Trujet 1.0 Go Air 1.0 Air Costa 0.9 Spicejet 0.8 Air Asia 0.8 IndiGo 0.3 Vistara 0.2 Air Pegasus 0 0.5 1 1.5 2 2.5 3 No. of Complaints/10,000 Pax Various reasons of passenger complaints are indicated below: Catering Others Fare 0.2% 6.9% 1.7% Refund Staff Behaviour 4.7% 8.9% Disability 0.2% Flight Problem 32.0% Customer Service 28.2% Baggage 17.1% 3 The reason for complaint as percentage compared to the previous month is as follows: 40.0 34.2 35.0 31.3 30.3 30.0 27.4 24.5 24.2 25.0 19.7 19.2 20.0 17.5 15.0 10.5 10.1 7.7 7.7 10.0 7.4 6.4 6.0 5.5 5.0 5.0 1.9 0.9 0.8 0.4 0.3 0.3 0.3 0.3 0.1 0.0 Fare Refund Flight Baggage Customer Disability Staff Catering Others Problem Service Behaviour Jun-16 Jul-16 Aug-16 Airline-wise status of redressal of complaints is given at Table – 4. Compliance of Route Dispersal Guidelines During the month of Aug 2016, all the scheduled domestic airlines complied with the mandatory capacity deployment requirements contained in the Route Dispersal Guidelines. Airline-wise details are given in the following Table: ASKM Deployment (%) of Category I Airline Cat III Cat IIA Cat II Air India + Alliance Air 116.9 1.80 21.5 Jet Airways + JetLite 71.0 1.10 12.7 Spicejet 103.0 1.03 25.9 Go Air 159.8 1.36 69.8 IndiGo 137.2 1.18 22.1 Vistara 58.8 1.60 15.2 Air Asia 303.4 5.48 42.8 Minimum Capacity Requirement in accordance with RDG (As % of Capacity Deployed in Category I) Category II - 10% Category IIA - 1% Category III - 50% 4 On-Time Performance (Scheduled Domestic Airlines) On-Time Performance (OTP) of scheduled domestic airlines has been computed for four metro airports viz. Bangalore, Delhi, Hyderabad and Mumbai. Airline-wise OTP at four metro airports for the month of Aug 2016 is as follows: OTP at Four Metro Airports IndiGo 83.8 Spicejet 83.1 Vistara 83.1 Jet Airways+JetLite 76.9 Go Air* 76.5 Air India (Dom) 71.8 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) *Note - Operations of Go Air only at BOM, BLR, DEL. Airport-wise On-Time Performance of scheduled domestic airlines complying with Route Dispersal Guidelines is as follows: 5 Air India (Domestic) BLR 84.0 HYD 83.3 DEL 75.8 BOM 57.7 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) Jet Airways + JetLite BLR 90.4 HYD 83.3 DEL 82.7 BOM 64.9 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) 6 Spicejet HYD 87.0 BLR 86.1 DEL 84.6 BOM 72.8 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) Go Air DEL 90.6 BLR 79.1 BOM 61.8 HYD 0.0 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) 7 IndiGo DEL 90.1 BLR 89.6 HYD 87.9 BOM 66.7 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) Vistara HYD 96.9 BLR 96.6 DEL 86.4 BOM 66.7 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) Reasons for delay have been analysed, which are presented below. It has been found that majority of delays have been attributed to ‘Reactionary’. 8 select bucket fareon in highestthe EarnedRevenue 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% The revenue earned 0.7% 0.6% 0.3% 0.1% 0.4% 0.3% Fare in Highest Bucket Sold & Seats 0.3% 0.2% bucket fare Highest Sold in Seats of % 0.5% Reactionary64% 0.3% and the number of seats sold 0.9% 1.0% 0.9% Airport 2% Airport 20 20 0.6% Jet Airways Jul 0.5% sectors - 16 0.3% 0.4% 0.2% Aug Wx 2% Wx 0.3% follows: is as - 16 0.0% 0.3% ATC 19% ATC 0.0% 0.3% 0.2% by 0.6% 0.3% 4% Ops scheduled Tech 5% Tech Ramp 1% Ramp 0.3% 0.3% 1% Misc Pax 2% Pax 0.9% 0.4% 1.2% 2.8% private airlines 0.4% 1.0% 0.8% 0.3% 9 10.0% 11.0% 12.0% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0% 8.0% 9.0% 1.91% 2.0% 0.78% 0.7% 1.34% 1.0% bucket fare Highest in Earned Revenue of % 0.85% 0.8% 1.26% 1.0% 2.76% 2.8% 2.63% 1.7% Jul 1.69% - 16 1.4% 1.16% Aug 0.6% 0.85% - 16 0.0% 1.14% 0.2% 1.15% 0.9% 1.97% 0.8% 0.97% 1.0% 3.13% 3.0% 3.95% 10.9% 2.51% 3.8% 2.58% 1.8% 10 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 0.48% 0.06% 0.13% 0.02% 0.01% 0.00% 0.01% 0.00% 0.01% 0.00% 0.00% bucket fare Highest in Earned Revenue of % 0.00% 0.00% 0.00% bucket fare Highest Sold in Seats of % 0.00% 0.00% 0.00% 0.00% 0.01% 0.00% 0.01% 0.00% 0.00% 0.00% 0.28% 0.04% Jul 0.03% Jul 0.00% - - Indigo 16 0.00% 16 0.00% 0.00% 0.00% Aug 0.02% Aug 0.00% 0.08% 0.01% - - 16 16 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 1.83% 0.17% 0.02% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.01% 0.00% 0.01% 0.00% 0.04% 0.01% 0.00% 0.00% 0.78% 0.12% 0.00% 0.00% 11 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 0.11% 0.04% 4.07% 1.08% 0.00% 0.00% 0.52% 0.14% % of Revenue Earned in Highest fare bucket fare Highest in Earned Revenue of % 0.68% 0.21% 0.78% 0.17% bucket fare Highest Sold in Seats of % 0.00% 0.00% 2.98% 0.77% 0.17% 0.09% 0.00% 0.00% Jul 0.15% Jul 0.04% - - Go Go Air 16 0.29% 16 0.06% 0.20% 0.03% Aug Aug 0.00% 0.00% - - 16 16 0.00% 0.00% 0.00% 0.00% 0.38% 0.09% 0.00% 0.00% 0.51% 0.17% 0.00% 0.00% 0.39% 0.15% 2.87% 0.90% 0.00% 0.00% 0.32% 0.08% 0.00% 0.00% 0.00% 0.00% 12 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 1.00% 0.15% 2.20% 0.33% 0.00% 0.00% 0.01% 0.00% 0.04% 0.01% 0.10% bucket fare Highest in Earned Revenue of % 0.02% 0.10% 0.02% bucket fare Highest Sold in Seats of % 0.20% 0.03% 0.10% 0.02% 0.40% 0.06% 1.10% 0.15% 2.70% 0.40% 3.50% 0.69% Jul 4.60% Jul 0.96% Spicejet - - 16 0.50% 16 0.08% 0.40% 0.06% Aug 0.90% Aug 0.20% 0.00% 0.00% - - 16 0.10% 16 0.01% 0.03% 0.01% 0.10% 0.04% 0.00% 0.00% 1.70% 0.34% 0.00% 0.00% 1.60% 0.27% 1.10% 0.18% 1.80% 0.28% 2.20% 0.34% 1.70% 0.33% 0.00% 0.05% 4.90% 0.79% 5.70% 1.17% 0.10% 0.03% 0.80% 0.08% 13 Vistara % of Seats Sold in Highest fare bucket 5.0% 4.0% 3.0% 2.0% 1.0% 0.45% 0.43% 0.42% 0.42% 0.21% 0.19% 0.06% 0.06% 0.02% 0.02% 0.02% 0.02% 0.02% 0.02% 0.0% BLR-BOM BLR-DEL BOM-DEL DEL-CCU DEL-GAU DEL-HYD DEL-SXR Jul-16 Aug-16 % of Revenue Earned in Highest fare bucket 5.0% 4.0% 3.1% 3.1% 3.0% 2.0% 2.0% 1.5% 1.0% 1.0% 0.7% 0.1% 0.1% 0.1% 0.1% 0.0% 0.0% 0.0% 0.0% 0.0% BLR-BOM BLR-DEL BOM-DEL DEL-CCU DEL-GAU DEL-HYD DEL-SXR Jul-16 Aug-16 14 Air Asia % of Seats Sold in Highest fare bucket 5.0% 4.0% 3.0% 2.0% 1.34% 1.0% 0.21% 0.07% 0.03% 0.0% BLR-DEL DEL-GAU Jul-16 Aug-16 % of Revenue Earned in Highest fare bucket 5.0% 4.0% 3.0% 2.0% 1.54% 1.40% 1.0% 0.67% 0.42% 0.0% BLR-DEL DEL-GAU Jul-16 Aug-16 15 Compliance of CAR Section 3, Series M, Part IV In accordance with the Civil Aviation Requirement Section 3, Series M, Part IV, airline are required to submit data on number of cases of denied boarding, cancellations and delays along with the status on a monthly basis.