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Subject: Performance of Domestic Airlines for the Year 2019. Traffic Data Submitted by Various Domestic Airlines Has Been Analy

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Subject: Performance of Domestic Airlines for the Year 2019. Traffic Data Submitted by Various Domestic Airlines Has Been Analy Subject: Performance of domestic airlines for the year 2019. Traffic data submitted by various domestic airlines has been analysed for the month of Jan 2019. Following are the salient features: Passenger Growth Passengers carried by domestic airlines during Jan 2019 were 125.08 lakhs as against 114.65 lakhs during the corresponding period of previous year thereby registering a growth of 9.10% (Ref Table 1). 1000.00 Growth: YoY = + 9.10 % MoM = + 9.10 % 800.00 600.00 2018 400.00 2019 Pax Carried (inLakhs) Pax 200.00 114.65125.08 114.65 125.08 0.00 YoY MoM Passenger Load Factor The passenger load factors of various scheduled domestic airlines in Jan 2019 are as follows (Ref Table 2): 100.0 92.7 90.9 94.1 88.9 88.8 88.5 88.4 87.4 87.0 86.4 86.1 85.7 84.2 84.2 90.0 83.1 81.2 80.3 80.0 80.0 78.0 70.0 60.0 53.1 50.0 40.0 30.0 Pax Pax LoadFactor (%) 20.0 10.0 0.0 0.0 0.0 Air India Jet JetLite Spicejet Go Air IndiGo Air Asia Vistara Trujet Star Air Air Airways Heritage Dec-18 Jan-19 * Air Odisha, Air Deccan and Zoom Air did not operate any flight in the month of Jan 2019. 1 The passenger load factor in the month of Jan 2019 has shown decreasing trend compared to previous month due to the end of tourist season. Cancellations The overall cancellation rate of scheduled domestic airlines for the month of Jan2019 has been 1.81%.Airline-wise details of cancellations are as follows: Air Heritage 53.85 AI 2.70 IndiGo 2.42 Jet Airways 1.54 JetLite 1.24 Spicejet 0.81 Go Air 0.80 Vistara 0.58 Air Asia 0.12 Trujet 0.00 Star Air 0.00 0.00 10.00 20.00 30.00 40.00 50.00 60.00 70.00 80.00 90.00 100.00 Cancellation Rate (%) * Air Odisha, Air Deccan and Zoom Air did not operate any flight in the month of Jan 2019. Various reasons of cancellations are indicated below: Commercial 1.4% Technical 8.0% Operational 12.8% Weather 50.5% Conse/Misc 27.2% 2 Passenger Complaints during the month During Jan 2019, a total of 917passenger related complaints had been received by the scheduled domestic airlines. The number of complaints per 10,000 passengers carried for the month of Jan 2019 has been around 0.73. The airline-wise details are as follows: Air India (dom) 1.7 Jet Airways+Jetlite 1.4 IndiGo 0.6 Spicejet 0.4 Vistara 0.3 Go Air 0.3 Air Asia 0.2 Trujet 0.2 Star Air 0.0 Air Heritage 0.0 0.0 0.5 1.0 1.5 2.0 No. of Complaints/10,000 Pax * Air Odisha, Air Deccan and Zoom Air did not operate any flight in the month of Jan 2019. Various reasons of passenger complaints are indicated below: Staff Others Catering Fare Refund Behaviour 4.9% 0.0% 0.5% 2.5% 6.0% Disability 1.4% Flight Problem Customer 28.5% Service 25.0% Baggage 31.2% 3 The reason for complaint as percentage compared to the previous month is as follows: 40.0 35.0 32.5 31.8 31.2 31.0 30.0 30.0 28.5 25.0 23.9 25.0 23.9 20.0 15.0 10.0 6.1 6.0 5.2 4.9 4.6 4.6 2.7 5.0 2.5 2.2 1.4 0.5 0.5 0.5 0.3 0.1 0.0 0.0 0.0 0.0 Fare Refund Flight Baggage Customer Disability Staff Catering Others Problem Service Behaviour Nov-18 Dec-18 Jan-19 Airline-wise status of redressal of complaints is given at Table – 4. Compliance of Route Dispersal Guidelines Airline-wise Compliance of Route Dispersal Guidelines during the month of Jan 2019 is given in the following table. ASKM Deployment (%) of Category I Airline Cat III Cat IIA Cat II Air India + Alliance Air 108.7 1.40 29.4 Jet Airways + JetLite 55.7 1.38 23.1 Spicejet 132.6 1.22 44.3 Go Air 103.5 1.03 29.3 IndiGo 170.0 1.38 37.9 Vistara 35.2 1.04 17.3 Air Asia 175.4 1.73 70.9 Minimum Capacity Requirement in accordance with RDG (As % of Capacity Deployed in Category I) Category II - 10% Category IIA - 1% Category III - 35% 4 On-Time Performance (Scheduled Domestic Airlines) On-Time Performance (OTP) of scheduled domestic airlines has been computed for four metro airports viz. Bangalore, Delhi, Hyderabad and Mumbai. Airline-wise OTP at four metro airports for the month of Jan 2019 is as follows: OTP at Four Metro Airports Go Air 75.9 Vistara 75.3 Spicejet 69.2 IndiGo 64.0 Jet Airways+JetLite 63.1 Air India (Dom) 56.6 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) Airport-wise On-Time Performance of scheduled domestic airlines complying with Route Dispersal Guidelines is as follows: Air India (Domestic) DEL 59.8 HYD 59.7 BOM 53.1 BLR 49.8 0.0 20.0 40.0 60.0 80.0 OTP (%) 5 Jet Airways + JetLite HYD 79.3 BLR 67.1 DEL 62.2 BOM 61.0 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) Spicejet HYD 79.8 DEL 73.3 BOM 62.4 BLR 58.8 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) 6 Go Air DEL 82.1 HYD 81.5 BLR 71.2 BOM 69.8 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) IndiGo DEL 74.1 HYD 70.2 BOM 56.8 BLR 52.7 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) 7 Vistara HYD 85.5 DEL 78.8 BLR 69.6 BOM 59.4 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) Reasons for delay have been analysed, which are presented below. It has been found that majority of delays have been attributed to ‘Reactionary’. Airport 4% Wx 6% ATC 13% Misc 1% Pax 2% Ramp 1% Reactionary 63% Ops 8% Tech 2% 8 in the highestfarebucket on select sectors is 20 asfollows: Earned&Revenue Seats Sold Highest in Fare Bucket The revenue earned and the number of seats sold by scheduled private airlines 20.0% 30.0% 40.0% 50.0% 10.0% 10.0% 20.0% 30.0% 40.0% 50.0% 0.0% 0.0% 1.41% 0.51% 1.16% 0.40% 0.54% 0.18% 0.72% 0.19% 2.06% % % Revenueof Earned in Highest fare bucket 0.75% 2.55% 0.75% 1.02% 0.29% % Seatsof in Sold Highest fare bucket 1.38% 0.52% 1.08% 0.30% 0.87% 0.28% 3.27% 0.85% 2.55% 0.50% 1.18% 0.36% 1.73% 0.63% Air India Dec Dec-18 2.81% 0.74% 1.20% - 0.31% 18 2.15% 0.71% 0.80% 0.22% Jan Jan-19 1.78% 0.60% 0.58% - 0.06% 19 7.03% 3.21% 3.02% 0.78% 3.67% 0.96% 1.26% 0.20% 1.31% 0.39% 0.98% 0.20% 1.67% 0.55% 1.48% 0.52% 4.38% 2.31% 7.21% 3.25% 2.47% 1.69% 3.60% 2.19% 2.56% 0.81% 2.85% 0.60% 1.00% 0.45% 1.77% 0.53% 4.01% 1.67% 2.90% 0.60% 9 12.0% 15.0% 12.0% 15.0% 0.0% 3.0% 6.0% 9.0% 0.0% 3.0% 6.0% 9.0% 1.47% 0.72% 2.23% 0.92% 0.00% 0.00% 0.00% 0.00% 0.70% 0.41% 0.93% % Revenueof Earned in Highest fare bucket 0.54% 1.03% 0.55% % Seatsof in Sold Highest fare bucket 1.02% 0.50% 2.20% 1.10% 1.26% 0.78% 9.56% 3.41% 8.57% 2.78% 0.99% 0.49% 1.07% 0.42% Jet Airways Dec Dec 2.65% 1.13% 1.36% 0.46% - - 18 18 0.15% 0.06% 0.93% 0.06% Jan Jan 0.00% 0.00% 0.00% 0.00% - - 19 19 0.00% 0.00% 0.00% 0.00% 1.34% 0.41% 0.78% 0.39% 0.00% 0.00% 0.00% 0.00% 0.64% 0.33% 0.92% 0.36% 0.27% 0.11% 1.61% 0.53% 0.00% 0.00% 0.05% 0.04% 4.04% 1.54% 1.10% 0.50% 0.65% 0.39% 0.50% 0.17% 0.79% 0.47% 3.93% 0.77% 10 10.0% 10.0% 0.0% 2.0% 4.0% 6.0% 8.0% 0.0% 2.0% 4.0% 6.0% 8.0% 0.16% 0.03% 0.19% 0.03% 0.12% 0.02% 0.01% 0.00% 2.27% % Revenueof Earned in Highest fare bucket 0.70% 1.79% 0.57% % % Seatsof in Sold Highest fare bucket 1.09% 0.26% 0.19% 0.04% 0.89% 0.21% 0.23% 0.05% 4.38% 1.03% 2.28% 0.47% Dec-18 Dec 0.35% 0.10% 0.23% 0.06% Indigo - 18 0.00% 0.00% 0.49% 0.13% Jan-19 Jan 2.24% 0.54% 0.30% 0.06% - 19 1.45% 0.25% 0.03% 0.01% 0.16% 0.05% 0.10% 0.02% 0.06% 0.01% 0.02% 0.00% 2.54% 0.69% 0.06% 0.01% 2.08% 0.53% 0.40% 0.10% 0.72% 0.17% 0.29% 0.06% 1.38% 0.27% 1.23% 0.23% 0.64% 0.16% 0.74% 0.13% 11 10.0% 20.0% 30.0% 40.0% 50.0% 10.0% 20.0% 30.0% 40.0% 50.0% 0.0% 0.0% 13.65% 6.21% 9.71% 4.21% 15.70% 7.82% 11.40% 5.05% 23.51% 16.01% 19.91% % Revenueof Earned in Highest fare bucket 14.30% 16.17% 8.13% 9.95% 5.00% % Seatsof in Sold Highest fare bucket 8.51% 2.98% 7.86% 3.02% 18.31% 11.74% 17.51% 10.70% 15.79% 7.81% 6.33% 3.13% 9.53% 3.05% Dec-18 Dec-18 2.03% 0.61% 19.85% 13.92% Go Air 1.60% 0.97% 11.45% 4.76% Jan-19 Jan-19 3.21% 1.32% 14.11% 6.44% 11.69% 4.05% 13.86% 4.94% 13.48% 3.93% 17.42% 9.08% 1.38% 0.64% 6.20% 2.55% 1.62% 0.59% 7.45% 3.02% 5.82% 2.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 12 10.0% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 0.0% 2.0% 4.0% 6.0% 8.0% 0.19% 1.18% 0.13% 0.85% 0.07% 0.31% 0.02% 0.07% 0.18% 0.80% % % Revenueof Earned in Highest fare bucket 0.58% 1.82% 0.18% 0.77% % Seatsof in Sold Highest fare bucket 0.21% 0.05% 1.54% 0.76% 1.43% 0.34% 1.57% 0.89% 1.85% 0.73% 0.69% 0.17% 0.32% 0.07% Dec-18 Dec 0.55% 1.88% Spicejet 0.28% 0.07% - 18 1.72% 0.29% 0.66% 0.08% Jan-19 Jan 0.02% 0.01% 0.07% 0.01% - 19 1.19% 1.89% 0.00% 0.00% 1.81% 0.46% 0.07% 0.02% 1.88% 0.39% 0.24% 0.04% 1.47% 0.39% 1.29% 0.28% 1.50% 0.44% 1.84% 0.87% 1.80% 1.88% 1.56% 0.83% 0.58% 0.10% 0.74% 0.16% 0.99% 0.19% 1.13% 0.21% 0.87% 0.17% 0.49% 0.08% 13 12.0% 16.0% 20.0% 12.0% 16.0% 20.0% 0.0% 4.0% 8.0% 0.0% 4.0% 8.0% 1.13% 0.51% 2.10% 1.03% 1.07% 0.55% 0.72% % Revenueof Earned in Highest fare bucket 0.45% % % Seatsof in Sold Highest fare bucket 1.32% 0.58% 0.47% 0.34% 0.43% 0.30% 0.00% 0.02% 1.01% 0.59% Dec-18 Dec-18 0.32% 0.28% Vistara 0.08% 0.10% 1.26% 1.15% Jan-19 Jan-19 4.98% 2.11% 0.06% 0.06% 0.55% 0.11% 0.32% 0.11% 0.00% 0.00% 0.00% 0.00% 1.34% 0.59% 0.24% 0.10% 5.04% 1.72% 0.65% 0.29% 0.22% 0.21% 0.49% 0.25% 14 Air Asia % of Seats Sold in Highest fare bucket 5.0% 4.0% 3.0% 2.0% 1.0% 0.71% 0.55% 0.21% 0.21% 0.16% 0.03% 0.0% BLR-DEL DEL-GAU CCU-DEL Dec-18 Jan-19 % of Revenue Earned in Highest fare bucket 5.0% 4.0% 3.0% 2.0% 1.05% 1.00% 1.0% 0.92% 0.45% 0.26% 0.10% 0.0% BLR-DEL DEL-GAU CCU-DEL Dec-18 Jan-19 15 Compliance of CAR Section 3, Series M, Part IV In accordance with the Civil Aviation Requirement Section 3, Series M, Part IV, airline are required to submit data on number of cases of denied boarding, cancellations and delays along with the status on a monthly basis.
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