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The Performance of Domestic Airlines for the Year 2016

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The Performance of Domestic Airlines for the Year 2016 Subject: Performance of domestic airlines for the year 2016. Traffic data submitted by various domestic airlines has been analysed for the month of September 2016. Following are the salient features: Passenger Growth Passengers carried by domestic airlines during Jan-Sept 2016 were 726.98 lakhs as against 590.21 lakhs during the corresponding period of previous year thereby registering a growth of 23.17 % (Ref Table 1). 800.00 726.98 Growth: YoY = + 23.17 % MoM = + 23.46% 700.00 8 % 590.21 600.00 500.00 400.00 2015 2016 300.00 200.00 Pax Lakhs) Carried(in Pax 82.30 100.00 66.66 0.00 YoY MoM Passenger Load Factor The passenger load factors of various scheduled domestic airlines in Sept 2016 are as follows (Ref Table 2): 100.0 93.2 93.5 89.4 90.0 86.0 83.3 82.8 82.1 82.1 81.7 79.9 79.0 78.9 77.7 77.7 77.5 75.6 80.0 73.72 72.7 70.8 69.2 65.57 70.0 64.48 60.0 50.0 40.0 30.0 Pax Pax FactorLoad (%) 20.0 10.0 0 0.0 0.0 Air Jet JetLite Spicejet Go Air IndiGo Air Air Asia Vistara Air Trujet Air India Airways Costa Pegasus Carnival Aug-16 Sep-16 1 The passenger load factor in the month of Sept 2016 has almost remained constant compared to previous month primarily due to the end of tourist season. Cancellations The overall cancellation rate of scheduled domestic airlines for the month of Sept 2016 has been 0.42 %. Airline-wise details of cancellations are as follows: Air Carnival 21.88 Trujet 7.75 AI 0.93 Vistara 0.11 Costa 0.61 Jet Airways 0.14 Spicejet 0.30 JetLite 0.35 IndiGo 0.15 Go Air 0.09 Air Asia 0.00 Air Pegasus 0.00 5.00 10.00 15.00 20.00 25.00 Cancellation Rate (%) Note:-Air Pegasus did not operated during the month of September 2016 Various reasons of cancellations are indicated below: Conse/Misc 34.5% Technical 48.1% Commercial 2.3% Weather 3.0% Operational 12.1% 2 Passenger Complaints during the month During September 2016, a total of 728 passenger related complaints had been received by the scheduled domestic airlines. The number of complaints per 10,000 passengers carried for the month of September 2016 has been 0.9. The airline-wise details are as follows: Air India (dom) 2.1 Jet Airways+Jetlite 1.3 Air Costa 1.0 Spicejet 0.8 Air Asia 0.8 Go Air 0.7 Trujet 0.6 IndiGo 0.3 Vistara 0.2 Air Carnival 0.0 Air Pegasus 0.0 0.5 1.0 1.5 2.0 2.5 No. of Complaints/10,000 Pax Various reasons of passenger complaints are indicated below: Fare 1.4% Refund 7.6% Flight Problem Others 12.8% 30.6% Catering Baggage 0.1% 23.2% Staff Behaviour 9.5% Disability 2.9% Customer Service 12.0% 3 The reason for complaint as percentage compared to the previous month is as follows: 40.0 35.0 34.2 31.3 30.6 30.0 27.4 24.2 25.0 23.2 19.2 20.0 17.5 15.0 12.8 12.0 10.1 9.5 7.7 10.0 7.6 7.4 6.4 5.5 5.0 5.0 2.9 1.9 1.4 0.8 0.4 0.3 0.3 0.3 0.1 0.0 Fare Refund Flight Baggage Customer Disability Staff Catering Others Problem Service Behaviour Jul-16 Aug-16 Sep-16 Airline-wise status of redressal of complaints is given at Table – 4. Compliance of Route Dispersal Guidelines During the month of Sept 2016, all the scheduled domestic airlines complied with the mandatory capacity deployment requirements contained in the Route Dispersal Guidelines. Airline-wise details are given in the following Table: ASKM Deployment (%) of Category I Airline Cat III Cat IIA Cat II Air India + Alliance Air 119.4 1.80 21.6 Jet Airways + JetLite 71.1 1.12 12.8 Spicejet 103.6 1.03 27.7 Go Air 167.8 1.30 68.9 IndiGo 138.5 1.16 21.5 Vistara 55.3 1.32 13.2 Air Asia 265.0 5.00 98.0 Minimum Capacity Requirement in accordance with RDG (As % of Capacity Deployed in Category I) Category II - 10% Category IIA - 1% Category III - 50% 4 On-Time Performance (Scheduled Domestic Airlines) On-Time Performance (OTP) of scheduled domestic airlines has been computed for four metro airports viz. Bangalore, Delhi, Hyderabad and Mumbai. Airline-wise OTP at four metro airports for the month of Sept 2016 is as follows: OTP at Four Metro Airports IndiGo 87.7 Spicejet 88.8 Vistara 89.6 Jet Airways+JetLite 82.1 Go Air* 81.6 Air India (Dom) 76.2 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) *Note - Operations of Go Air only at BOM, BLR, DEL. Airport-wise On-Time Performance of scheduled domestic airlines complying with Route Dispersal Guidelines is as follows: Air India (Domestic) BLR 84.4 HYD 84.0 BOM 64.1 DEL 80.5 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) 5 Jet Airways + JetLite BLR 91.0 HYD 86.7 BOM 71.9 DEL 88.9 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) Spicejet BLR 91.1 HYD 90.1 BOM 79.1 DEL 92.5 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) 6 Go Air DEL 92.4 BLR 84.3 BOM 69.8 HYD 0.0 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) IndiGo BLR 91.8 HYD 88.4 BOM 74.5 DEL 93.5 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) 7 Vistara BLR 98.8 HYD 98.8 BOM 77.0 DEL 92.3 0.0 20.0 40.0 60.0 80.0 100.0 OTP (%) Reasons for delay have been analysed, which are presented below. It has been found that majority of delays have been attributed to ‘Reactionary’. Airport 2% Wx 2% ATC 20% Misc 1% Pax 3% Ramp 1% Reactionary 60% Tech 5% Ops 6% 8 select bucket fareon in highestthe EarnedRevenue 10.0% 11.0% 12.0% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0% 8.0% 9.0% The revenue earned 0.6% 2.0% 0.7% 3% 0.1% 0.7% 0.4% 2% 0.3% 1.0% Fare in Highest Bucket Sold & Seats % of Revenue Earned in Highest fare bucket fare Highest in Earned Revenue of % 0.4% 1% 0.2% 0.8% bucket fare Highest Sold in Seats of % 0.2% 1% 1.0% 0.3% 0.3% 1% and the number of seats sold 2.8% 1.0% 4% 0.9% 1.7% 0.6% 20 20 2% 0.6% Jet Airways Aug-16 Aug-16 1.4% 0.3% sectors 1% 0.3% 0.6% 0.2% 0% 0.1% Sep-16 Sep-16 0.0% 0.0% follows: is as 0% 0.0% 0.2% 0.0% 0% 0.1% 0.9% 0.2% 2% 0.3% by 0.8% 0.3% 2% 0.4% scheduled 1.0% 0.3% 1% 0.2% 3.0% 0.4% 4% 0.7% 10.9% 2.8% 4% 0.9% private airlines 3.8% 1.0% 4% 0.7% 1.8% 0.3% 3% 0.6% 9 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 0.13% 0.02% 0.2% 0.03% 0.01% 0.00% 0.0% 0.01% 0.00% 0.00% 0.1% bucket fare Highest in Earned Revenue of % 0.02% 0.00% 0.00% bucket fare Highest in Sold Seats of % 0.0% 0.00% 0.01% 0.00% 0.1% 0.01% 0.00% 0.00% 0.2% 0.02% 0.03% 0.00% Aug-16 2.4% Aug-16 0.55% 0.00% 0.00% Indigo 0.0% 0.00% 0.08% 0.01% Sep-16 0.6% Sep-16 0.08% 0.00% 0.00% 0.0% 0.00% 0.00% 0.00% 0.1% 0.02% 1.83% 0.17% 0.2% 0.02% 0.00% 0.00% 0.2% 0.04% 0.00% 0.00% 0.3% 0.03% 0.01% 0.00% 0.6% 0.14% 0.00% 0.00% 0.7% 0.11% 0.00% 0.00% 0.0% 0.00% 10 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 4.07% 1.08% 3.54% 0.86% 0.52% 0.14% 1.13% 0.27% % of Revenue Earned in Highest fare bucket fare Highest in Earned Revenue of % 0.78% 0.17% 0.08% 0.02% bucket fare Highest in Sold Seats of % 2.98% 0.77% 3.81% 1.06% 0.00% 0.00% 0.00% 0.00% Aug-16 Aug-16 0.29% 0.06% Go Go Air 0.09% 0.02% 0.00% 0.00% Sep-16 Sep-16 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.05% 0.01% 0.00% 0.00% 0.02% 0.00% 2.87% 0.90% 0.77% 0.22% 0.32% 0.08% 1.18% 0.38% 0.00% 0.00% 0.00% 0.00% 11 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 2.20% 0.33% 1.70% 0.23% 0.01% 0.00% 0.00% 0.00% 0.10% 0.02% 0.20% bucket fare Highest in Earned Revenue of % 0.04% 0.20% 0.03% bucket fare Highest in Sold Seats of % 0.00% 0.00% 0.40% 0.06% 0.20% 0.02% 2.70% 0.40% 2.20% 0.30% 4.60% 0.96% Aug-16 3.50% Aug-16 0.58% Spicejet 0.40% 0.06% 0.10% 0.02% 0.00% 0.00% Sep-16 0.30% Sep-16 0.04% 0.03% 0.01% 0.10% 0.02% 0.00% 0.00% 0.10% 0.03% 0.00% 0.00% 0.10% 0.01% 1.10% 0.18% 0.80% 0.10% 2.20% 0.34% 1.10% 0.16% 0.00% 0.05% 0.00% 0.00% 5.70% 1.17% 4.40% 1.11% 0.80% 0.08% 0.00% 0.00% 12 Vistara % of Seats Sold in Highest fare bucket 5.0% 4.0% 3.0% 2.0% 1.0% 0.45% 0.42% 0.42% 0.16% 0.14% 0.09% 0.07% 0.06% 0.06% 0.02% 0.02% 0.02% 0.02% 0.02% 0.00% 0.0% BLR-BOM BLR-DEL BOM-DEL CCU-DEL DEL-GAU DEL-HYD DEL-SXR CCU-IXZ Aug-16 Sep-16 % of Revenue Earned in Highest fare bucket 5.0% 4.0% 3.1% 3.1% 3.0% 2.0% 2.0% 1.08% 1.0% 0.83% 0.64% 0.29% 0.27% 0.15% 0.1% 0.1% 0.0% 0.02% 0.0% 0.00% 0.0% BLR-BOM BLR-DEL BOM-DEL DEL-CCU DEL-GAU DEL-HYD DEL-SXR CCU-IXZ Aug-16 Sep-16 13 Air Asia % of Seats Sold in Highest fare bucket 5.0% 4.0% 3.0% 2.0% 1.0% 0.14% 0.07% 0.03% 0.03% 0.0% BLR-DEL DEL-GAU Aug-16 Sep-16 % of Revenue Earned in Highest fare bucket 5.0% 4.0% 3.0% 2.0% 1.54% 1.40% 1.0% 0.38% 0.15% 0.0% BLR-DEL DEL-GAU Aug-16 Sep-16 14 Compliance of CAR Section 3, Series M, Part IV In accordance with the Civil Aviation Requirement Section 3, Series M, Part IV, airline are required to submit data on number of cases of denied boarding, cancellations and delays along with the status on a monthly basis.
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