First Communications, LLC CLEC Price Guide

First Communications, LLC

This price guide sets forth the service offerings, rates, terms and conditions applicable to the furnishing of intrastate end-user telecommunications services by First Communications, LLC (“First”), hereinafter referred to as the Company, to customers within the State of . (N)

1 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

TABLE OF CONTENTS

TABLE OF CONTENTS ...... 2 SECTION 1: DEFINITIONS ...... 3 SECTION 2: Rules ...... 4 2.1 Undertaking of the Company ...... 4 2.2 Prohibited Uses ...... 10 2.3 Obligations of the Customer ...... 10 2.4 Customer Equipment and Channels ...... 12 2.5 Payment Arrangements ...... 14 2.6 Allowances for Interruptions in Service ...... 23 2.7 Restoration of Service ...... 26 2.8 Use of Customer’s Service by Others ...... 27 2.9 Cancellation of Service ...... 28 2.10 Transfers and Assignments ...... 28 2.11 Notices and Communications ...... 29 2.12 Formal and Information Procedures ...... 29 2.13 Customer Access to Information ...... 31 SECTION 3: SERVICE OFFERINGS ...... 32 3.1 General ...... 32 3.2 Charges Based on Duration of Use ...... 33 3.3 Rates Based Upon Distance ...... 34 3.4 Calculation of Distance ...... 34 3.5 Directory Listings ...... 34 3.6 Types of Services Offered ...... 35 3.7 Basic Local Exchange Service...... 35 3.8 Directory Assistance Service ...... 37 3.9 IntraLATA Presubscription ...... 37 SECTION 4: RATES AND CHARGES ...... 39 4.1 Service Charges ...... 39 4.2 Lifeline Program ...... 41 4.3 Emergency Services ...... 41 4.4 Telecommunications Relay Service ...... 41 4.5 Telephone Directory ...... 42 4.6 Call Blocking Service ...... 42 4.7 IntraLATA Presubscription ...... 42 4.8 Rates By Individual Contract Basis (ICB) ...... 44 4.9 Promotional Offerings ...... 44 4.10 Optional Custom Calling Features...... 45 4.11 Directory Assistance ...... 53 4.12 Directory Listing ...... 52 4.13 Remote Call Forwarding ...... 52 4.14 Residentail Local Package Plans ...... 53 4.15 Environmental Impact Fee ...... 53 4.16 Business Local Package Plans ...... 54 4.17 Michigan Zones ...... 56 4.18 T-1 Service ...... 75 SECTION 5: GEOGRAPHIC AREAS ...... 95 5.1 Legal Descriptions and Maps ...... 95 5.2 Local Calling Areas - Traditional Ameritech Michigan Exchanges ...... 104 5.3. List of City, Villages and Townships ...... 118 SECTION 6: GRANDFATHERED SERVICES ...... 157 6.1 Grandfathered Former CoreComm Services...... 157 6.2 Grandfathered Former New Access Communications, LLC Services ...... 175 6.3 Grandfathered Former Stonebridge Communications LLC Services ...... 176 6.4 Grandfathered Former Globalcom Inc dba First Communicaitons Services...... 177 6.5 Grandfathered First Communications Services ...... 181 2 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

6.6 Grandfathered Services of Comcast Phone of Michigan, LLC d/b/a CIMCO, a Division of Comcast Business Services, and d/b/a Comcast Digital Phone ...... …………………………………..191

3 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 1 - DEFINITIONS

Authorized User - A person, firm, corporation or other entity who is authorized by the Customer to be connected to the service of the Customer under the terms and conditions of this price guide.

Available Usage Balance - The amount of usage remaining on a Debit Account at any particular point in time. Each Debit Account begins with an initial usage amount which is depleted as services provided by the Company are utilized by the Customer.

Business Service - A switched network service that provides for dial station communications that is described as a business or commercial rate.

Business Customer - A Business Customer is a Customer who subscribes to the Company’s Service(s) and whose primary use of the Service is of a business, professional, institutional, or otherwise occupational nature.

Company - Used throughout this price guide to refer to First Communications, LLC, unless otherwise clearly indicated by the context.

Debit Account - An account which consists of a pre-paid usage balance depleted on a real time basis during each Debit Service Call.

End User - Any person, firm, corporation, partnership or other entity which uses the services of the Company under the provisions and conditions of this price guide. The End User is responsible for payment unless the charges for the services utilized are accepted and paid by another Customer.

Holidays - Holidays observed by the Company as specified in this price guide.

LATA - Means the local access and transport area as defined in United States v American Telephone and Telegraph Co., 569 F.Supp. 990 (D.D.C. 1983).

Personal Account Code - A pre-defined series of numbers to be dialed by the Customer or Authorized User upon access to the Carrier's network which identifies the Debit Account from which charges for service shall be debited and which validates the caller's authorization to use the services provided.

Renewal - A method of replenishing a Debit Account's Available Usage Balance with additional minutes of use as authorized and paid for by the Customer.

Residential Customer - A Residential Customer is a Customer who subscribes to the Company’s Service(s) and whose primary use of the Service is of a social or domestic nature.

Switched Access - A method for reaching the Company through the local switched network whereby the End User uses standard business or residential local lines.

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SECTION 2 - RULES 2.1 Undertaking of the Company

2.1.1 Scope

The Company undertakes to furnish communications service pursuant to the terms of this price guide in connection with the provision of an access line and usage within a local calling area for the transmission of high quality, 2-way interactive switched voice or data communications between points within the State of Michigan.

Customers and users may use services and facilities provided under this price guide to obtain access to services offered by other service providers. The Company is responsible under this price guide only for the services and facilities provided hereunder, and it assumes no responsibility for any service provided by any other entity that purchases access to the Company network in order to originate or terminate its own services, or to communicate with its own customers.

2.1.2 Shortage of Equipment or Facilities

(A) The Company reserves the right to limit or to allocate the use of existing facilities, or of additional facilities offered by the Company, when necessary because of lack of facilities, or due to some other cause beyond the Company's control.

(B) The furnishing of service under this price guide is subject to the availability on a continuing basis of all the necessary facilities and is limited to the capacity of the Company's facilities as well as facilities the Company may obtain from other carriers to furnish service from time to time as required at the sole discretion of the Company.

2.1.3 Terms and Conditions

(A) Business Service is provided on the basis of a minimum period of at least one month, 24-hours per day. For the purpose of computing charges in this price guide, a month is considered to have 30 days.

(B) Business Customers may be required to enter into written service orders which shall contain or reference a specific description of the service ordered, the rates to be charged, the duration of the services, and the terms and conditions in this price guide. Business Customers will also be required to execute any other documents as may be reasonably requested by the Company.

(C) In accordance with state law, terms of the Agreement will automatically renew for continuous one year periods at the end of the applicable initial or renewal term period unless otherwise expressly specified as a longer or shorter renewal period in your specific Agreement or unless First Communications receives a written request for non- renewal or a written notice of disconnection/cancellation from you at least 60 days prior to the end of the applicable term. The rights and obligations which by their

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nature extend beyond the termination of the term of the service order shall survive such termination. SECTION 2 – RULES (cont’d)

2.1 Undertaking of the Company (cont’d)

2.1.3 Terms and Conditions, cont’d.

(D) Service may be terminated upon written notice to the Customer if:

(1) the Customer is using the service in violation of this price guide; or

(2) the Customer is using the service in violation of the law.

(E) This price guide shall be interpreted and governed by the laws of the State of Michigan regardless of its choice of laws provision.

(F) No other telecommunications provider may interfere with the right of any person or entity to obtain service directly from the Company. No person or entity shall be required to make any payment, incur any penalty, monetary or otherwise, or purchase any services in order to have the right to obtain service directly from the Company.

(G) To the extent that either the Company or any other telephone company exercises control over available cable pairs, conduit, duct space, raceways, or other facilities needed by the other to reach a person or entity, the party exercising such control shall make them available to the other on terms equivalent to those under which the Company makes similar facilities under its control available to its customers. At the reasonable request of either party, the Company and the other telephone company shall join the attempt to obtain from the owner of the property access for the other party to serve a person or entity.

2.1.4 Liability of the Company

(A) The liability of the Company for damages arising out of the furnishing of its Services, including but not limited to mistakes, omissions, interruptions, delays, or errors, or other defects, representations, or use of these services or arising out of the failure to furnish the service, whether caused by acts or omission, shall be limited to the extension of allowances for interruption as set forth in 2.6. The extension of such allowances for interruption shall be the sole remedy of the Customer and the sole liability of the Company. The Company will not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages to Customer as a result of any Company service, equipment or facilities, or the acts or omissions or negligence of the Company's employees or agents.

(B) The Company shall not be liable for any delay or failure of performance or equipment due to causes beyond its control, including but not limited to: acts of God, fire, flood, explosion or other catastrophes; any law, order, regulation, direction, action, or request 6 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

of the United States Government or any state and local governments having or claiming jurisdiction over the Company, or of any department, agency, commission, SECTION 2 – RULES (cont’d)

2.1 Undertaking of the Company (cont’d)

2.1.4 Liability of the Company (cont’d)

bureau, corporation, or other instrumentality of any one or more of these federal, state, or local governments, or of any civil or military authority; national emergencies; insurrections; riots; wars; unavailability of rights-of-way or materials; or strikes, lock- outs, work stoppages, or other labor difficulties when it does not involve the company’s employees.

(C) The Company shall not be liable for any act or omission of any entity furnishing to the Company or to the Company's Customers facilities or equipment used for or with the services the Company offers.

(D) The Company shall not be liable for any damages or losses due to the fault or negligence of the Customer or due to the failure or malfunction of Customer-provided equipment or facilities.

(E) Explosive Atmosphere. The Company does not guarantee nor make any warranty with respect to installations it provides for use in an explosive atmosphere. The Customer indemnifies and holds the Company harmless from any and all loss, claims, demands, suits, or other action, or any liability whatsoever, whether suffered, made, instituted, or asserted by any other party or person(s), and for any loss, damage, or destruction of any property, whether owned by the Customer or others, caused or claimed to have been caused directly or indirectly by the installation, operation, failure to operate, maintenance, removal presence, condition, location, or use of any installation so provided. The Company reserves the right to require each Business Customer to sign an agreement acknowledging acceptance of the provisions herein as a condition precedent to such installations.

(F) The Company is not liable for any defacement of or damage to Customer premises resulting from the furnishing of services or equipment on such premises or the installation or removal thereof, unless such defacement or damage is caused by negligence or willful misconduct of the Company's agents or employees.

(G) The Company shall be indemnified, defended and held harmless by the Customer against any claim, loss or damage arising from Customer's use of services, involving claims for libel, slander, invasion of privacy, or infringement of copyright arising from the Customer's own communications.

(H) THE COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF 7 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE, EXCEPT THOSE EXPRESSLY SET FORTH HEREIN.

SECTION 2 – RULES (cont’d0

2.1 Undertaking of the Company (cont’d)

2.1.5 Service-Affecting Activities

The Company will provide the Customer reasonable notification of service-affecting activities that may occur in normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements and routine preventa- tive maintenance.

The Company will perform adequate scheduling so as to provide service to a customer at a mutually agreed upon time. On a monthly basis, 90% of the commitments to customers with respect to the date of installation of primary basic local exchange service shall be met. The Company will take corrective action if the rate of met commitments falls below 90% for 3 consecutive months. Customer-caused delay or customer-missed appointments will not be figured into the rate of met commitments.

Calls requesting local directory assistance shall be answered within 10 seconds. The Company will take corrective action if its average answer time per month for local directory assistance calls is more than 10 seconds for 3 consecutive months.

The Company will maintain service so that the average monthly rate of initial customer trouble reports in any wire center area is not more than 6 per 100 access lines per month, exclusive of all of the following: (a) Reports concerning interexchange calls. (b) Trouble found in equipment that is not the provider's. (c) Nonregulated customer premises equipment or inside wiring. For the purpose of administering this rule, each party line customer shall be considered to have 1 local access line. Multiple trouble reports that are attributable to a common cause or defect shall not be aggregated. Rather, a separate report shall be counted for each customer line reported in trouble. A provider shall take corrective action if a customer trouble report rate is more than 6 per 100 access lines per month in a wire center area for 3 consecutive months.

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SECTION 2 – RULES (cont’d)

2.1 Undertaking of the Company (cont’d)

2.1.6 Provision of Equipment and Facilities

(A) The Company shall use reasonable efforts to make available services to a Customer on or before a particular date, subject to the provisions of and compliance by the Customer with, the rules contained in this price guide. The Company does not guarantee availability by any such date and shall not be liable for any delays in commencing service to any Customer.

(B) The Company shall use reasonable efforts to maintain only the facilities and equipment that it furnishes to the Customer. The Customer may not, nor may the Customer permit others to, rearrange, disconnect, remove, attempt to repair, or otherwise interfere with any of the facilities or equipment installed by the Company, except upon the written consent of the Company.

(C) The Company may substitute, change or rearrange any equipment or facility at reasonable times, but shall not thereby alter the technical parameters of the service provided the Customer.

(D) Equipment the Company provides or installs at the Customer Premises for use in connection with the services the Company offers shall not be used for any purpose other than that for which it was provided by the Company.

(E) The Customer shall be responsible for the payment of service charges as set forth herein for visits by the Company's agents or employees to the Premises of the Customer when the service difficulty or trouble report results from the use of equipment or facilities provided by any party other than the Company, including but not limited to the Customer.

(F) The Company shall not be responsible for the installation, operation, or maintenance of any Customer-provided communications equipment. Where such equipment is connected to the facilities furnished pursuant to this price guide, the responsibility of the Company shall be limited to the furnishing of facilities offered under this price guide and to the maintenance and operation of such facilities. Subject to this responsibility, the Company shall not be responsible for:

(1) the transmission of signals by Customer-provided equipment or for the quality of, or defects in, such transmission; or

(2) the reception of signals by Customer-provided equipment.

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SECTION 2 – RULES (cont’d)

2.1 Undertaking of the Company (cont’d)

2.1.7 Non-Routine Installation

At the Customer's request, installation and/or maintenance may be performed outside the Company's regular business hours or in hazardous locations. In such cases, charges based on cost of the actual labor, material, or other costs incurred by or charged to the Company will apply. If installation is started during regular business hours but, at the Customer's request, extends beyond regular business hours into time periods including, but not limited to, weekends, holidays, and/or night hours, additional charges may apply.

2.1.8 Special Construction

Subject to the agreement of the Company and to all of the rules contained in this price guide, special construction of facilities may be undertaken on a reasonable efforts basis at the request of the Customer. Special construction is that construction undertaken:

(A) where facilities are not presently available, and there is no other requirement for the facilities so constructed;

(B) of a type other than that which the Company would normally utilize in the furnishing of its services;

(C) over a route other than that which the Company would normally utilize in the furnishing of its services;

(D) in a quantity greater than that which the Company would normally construct;

(E) on an expedited basis;

(F) on a temporary basis until permanent facilities are available;

(G) involving abnormal costs; or

(H) in advance of its normal construction.

2.1.9 Ownership of Facilities

Title to all facilities provided in accordance with this price guide remains in the Company, its agents or contractors.

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SECTION 2 – RULES (cont’d)

2.2 Prohibited Uses

(A) The services the Company offers shall not be used for any unlawful purpose or for any use as to which the Customer has not obtained all required governmental approvals, authorizations, licenses, consents and permits.

(B) The Company may require business applicants for service who intend to use the Company's offerings for resale and/or for shared use to file a letter with the Company confirming that their use of the Company's offerings complies with relevant laws and Michigan Public Service Commission regulations, policies, orders, and decisions.

(C) The Company may require a Customer to immediately shut down its transmission of signals if said transmission is causing interference to others.

(D) A customer, joint user, or authorized user may not assign, or transfer in any manner, the service or any rights associated with the service without the written consent of the Company. The Company will permit a Customer to transfer its existing service to another entity if the existing Customer has paid all charges owed to the Company for regulated communications services. Such a transfer will be treated as a disconnection of existing service and installation of new service, and non-recurring installation charges as stated in this price guide will apply.

2.3 Obligations of the Customer

2.3.1 General

The Customer shall be responsible for:

(A) the payment of all applicable charges pursuant to this price guide;

(B) damage to or loss of the Company's facilities or equipment caused by the acts or omissions of the Customer; or the noncompliance by the Customer, with these rules; or by fire or theft or other casualty on the Customer Premises, unless caused by the negligence or willful misconduct of the employees or agents of the Company;

(C) providing at no charge, as specified from time to time by the Company, any needed personnel, equipment space and power to operate Company facilities and equipment installed on the premises of the Customer, and the level of heating and air conditioning necessary to maintain the proper operating environment on such premises;

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SECTION 2 – RULES (cont’d)

2.3 Obligations of the Customer (cont’d)

2.3.1 General (cont’d)

(D) obtaining, maintaining, and otherwise having full responsibility for all rights-of-way and conduits necessary for installation of fiber optic cable and associated equipment used to provide Communication Services to the Customer from the cable building entrance or property line to the location of the equipment space described in 2.3.1(C). Any and all costs associated with obtaining and maintaining the rights-of-way described herein, including the costs of altering the structure to permit installation of the Company-provided facilities, shall be borne entirely by, or may be charged by the Company to, the Customer. The Company may require the Customer to demonstrate its compliance with this section prior to accepting an order for service;

(E) providing a safe place to work and complying with all laws and regulations regarding the working conditions on the premises at which Company employees and agents shall be installing or maintaining the Company's facilities and equipment. The Customer may be required to install and maintain Company facilities and equipment within a hazardous area if, in the Company's opinion, injury or damage to the Company's employees or property might result from installation or maintenance by the Company. The Customer shall be responsible for identifying, monitoring, removing and disposing of any hazardous material (e.g. friable asbestos) prior to any construction or installation work;

(F) complying with all laws and regulations applicable to, and obtaining all consents, approvals, licenses and permits as may be required with respect to, the location of Company facilities and equipment in any Customer premises or the rights-of-way for which Customer is responsible under Section 2.3.1(D); and granting or obtaining permission for Company agents or employees to enter the premises of the Customer at any time for the purpose of installing, inspecting, maintaining, repairing, or upon termination of service as stated herein, removing the facilities or equipment of the Company;

(G) not creating any liens or other encumbrances on the Company's equipment or facilities; and

(H) making Company facilities and equipment available periodically for maintenance purposes at a time agreeable to both the Company and the Customer. No allowance will be made for the period during which service is interrupted for such purposes.

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SECTION 2 – RULES (cont’d)

2.3 Obligations of the Customer (cont’d)

2.3.2 Claims

With respect to any service or facility provided by the Company, Customers shall indemnify, defend and hold harmless the Company from and against all claims, actions, damages, liabilities, costs and expenses, including reasonable attorneys' fees for:

(A) any loss, destruction or damage to the property of the Company or any third party, or death or injury to persons, including, but not limited to, employees or invitees of either party, to the extent caused by or resulting from the negligent or intentional act or omission of the Customer, its employees, agents, representatives or invitees; or

(B) any claim, loss, damage, expense or liability for infringement of any copyright, patent, trade secret, or any proprietary or intellectual property right of any third party, arising from any act or omission by the Customer, including, without limitation, use of the Company's services and facilities in a manner not contemplated by the agreement between the Customer and the Company.

2.4 Customer Equipment and Channels - Business Customers

2.4.1 General

A User may transmit or receive information or signals via the facilities of the Company. The Company's services are designed primarily for the transmission of voice-grade or data telephonic signals, except as otherwise stated in this tariff. A User may transmit any form of signal that is compatible with the Company's equipment, but the Company does not guarantee that its services will be suitable for purposes other than voice-grade telephonic and data communication except as specifically stated in this tariff.

2.4.2 Station Equipment

(A) Terminal equipment on the Business User's Premises and the electric power consumed by such equipment shall be provided by and maintained at the expense of the Business User. The Business User is responsible for the provision of wiring or cable to connect its terminal equipment to the Company Point of Connection.

(B) The Business Customer is responsible for ensuring that Customer-provided equipment connected to Company equipment and facilities is compatible with such equipment and facilities. The magnitude and character of the voltages and currents impressed on Company-provided equipment and wiring by the connection, operation, or maintenance of such equipment and wiring shall be such as not to cause damage to the Company-provided equipment and wiring or injury to the Company's employees or to other persons. Any additional protective equipment required to prevent such damage or injury shall be provided by the Company at the Business Customer's expense. 13 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 2 – RULES (cont’d)

2.4 Customer Equipment and Channels (cont’d)

2.4.3 Interconnection of Facilities

(A) Any special interface equipment necessary to achieve compatibility between the facilities and equipment of the Company used for furnishing Communication Services and the channels, facilities, or equipment of others shall be provided at the Business Customer's expense.

(B) Communication Services may be connected to the services or facilities of other communications carriers only when authorized by, and in accordance with, the terms and conditions of the tariffs or price guides of the other communications carriers that are applicable to such connections.

(C) Facilities furnished under this price guide may be connected to Customer-provided terminal equipment in accordance with the provisions of this tariff. All such terminal equipment shall comply with all applicable federal and state legal and regulatory requirements; and all User-provided wiring shall be installed and maintained in compliance with all such legal and regulatory requirements.

(D) Users may interconnect communications facilities that are used in whole or in part for interstate communications to services provided under this price guide only to the extent that the user is an "End User" as defined below:

“End User means any customer of an interstate or foreign telecommunications service that is not a carrier except that a carrier other than a telephone company shall be deemed to be an “end user'' when such carrier uses a telecommunications service for administrative purposes and a person or entity that offers telecommunications services exclusively as a reseller shall be deemed to be an “end user'' if all resale transmissions offered by such reseller originate on the premises of such reseller.”

2.4.4 Inspections

(A) Upon suitable notification to the Business Customer, and at a reasonable time, the Company may make such tests and inspections as may be necessary to determine that the Business Customer is complying with the requirements set forth in Section 2.4.2(B) for the installation, operation, and maintenance of Customer-provided facilities, equipment, and wiring in the connection of Customer-provided facilities and equipment to Company-owned facilities and equipment.

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SECTION 2 – RULES (cont’d)

2.4 Customer Equipment and Channels (cont’d)

2.4.4 Inspections (cont’d)

(B) If the protective requirements for Customer-provided equipment are not being complied with, the Company may take such action as it deems necessary to protect its facilities, equipment, and personnel. The Company will notify the Business Customer promptly if there is any need for further corrective action. Within ten days of receiving this notice, the Business Customer must take this corrective action and notify the Company of the action taken. If the Business Customer fails to do this, the Company may take whatever additional action is deemed necessary, including the suspension of service, to protect its facilities, equipment and personnel from harm.

2.5 Payment Arrangements

2.5.1 Nondiscriminatory Service

The Company will not discriminate against nor penalize a customer for exercising a right granted under this section or under applicable law. The Company will provide all services described under this price guide in compliance with the following:

(A) The Company will not make a statement or representation, including an omission of material information, regarding the rates, terms, or conditions of providing a basic local exchange service that is false, misleading, or deceptive.

(B) The Company will not charge a customer for a subscribed service for which the customer did not make an initial affirmative order. Failure to refuse an offered or proposed service is not an affirmative order for the service.

(C) If a customer cancels a service, the Company will not charge the customer for service provided after the effective date that the service was canceled.

(D) The Company will not state to a customer that basic local exchange service will be shut off unless the customer pays an amount that is due in whole or in part for an unregulated service.

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SECTION 2 – RULES (cont’d)

2.5 Payment Arrangements (cont’d)

2.5.2 Payment for Service

(A) Facilities and Service Charges

The Customer is responsible for the payment of all charges for facilities and services furnished by the Company to the Customer and to all Users authorized by the Customer, regardless of whether those services are used by the Customer itself or are resold to or shared with other persons.

(B) Taxes

The Customer is responsible for payment of any sales, use, gross receipts, excise, access or other local, state and federal taxes, charges or surcharges (however designated) (excluding taxes on Company's net income) imposed on or based upon the provision, sale or use of the Company’s services.

2.5.3 Billing and Collection of Charges

(A) The Company shall render a bill during each billing period to every Customer. The billing period shall be monthly.

(B) Non-recurring charges are due and payable from the customer within 30 days after the invoice date, unless otherwise agreed to in advance.

(C) The Company shall present invoices for Recurring Charges monthly to the Customer, in advance of the month in which service is provided, and Recurring Charges shall be due and payable within 30 days after the invoice date. When billing is based on customer usage, charges will be billed monthly for the preceding billing periods.

(D) When service does not begin on the first day of the month, or end on the last day of the month, the charge for the fraction of the month in which service was furnished will be calculated on a pro rata basis. For this purpose, every month is considered to have 30 days.

(E) Billing of the Customer by the Company will begin on the Service Commencement Date, which is the first day following the date on which the Company notifies the Customer that the service or facility is available for use, except that the Service Commencement Date may be postponed by mutual agreement of the parties, or if the service or facility does not conform to standards set forth in this price guide or the Service Order. Billing accrues through and includes the day that the service, circuit, arrangement or component is discontinued.

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SECTION 2 – RULES (cont’d)

2.5 Payment Arrangements (cont’d)

2.5.3 Billing and Collection of Charges (cont’d)

(F) If service is disconnected by the Company and later restored, restoration of service will be subject to all applicable restoration and installation charges.

(G) The date of rendition of the Company’s bill for basic local exchange service shall be the date of physical mailing of the bill by the Company. If the last calendar day for remittance falls upon a Sunday, legal holiday, or any other day when the offices of the provider regularly used for the receipt of payment of customer bills are not open to the general public, then the final payment date shall be extended through the next business day. The date of payment of remittance by mail is 2 days before receipt of the remittance.

(H) At a minimum, each Residential Customer bill rendered by the Company shall clearly state all of the following information:

(1) The beginning and ending dates of the billing period. (2) The due date. (3) Any previous balance. (4) The telephone number for which the bill is rendered. (5) The total amount due for basic local exchange service and regulated toll service. (6) An itemized statement of all taxes due. (7) The total amount due. (8) The statement that rate schedules for basic local exchange service are available and will be mailed by the provider upon request at no cost to the customer. (9) The address and telephone number of the provider, designating where the customer may initiate an inquiry or informal complaint egarding the bill as rendered or the service provided.

(I) Unless otherwise specified by the Customer, if partial payment of a bill is made, then the Company shall first credit the partial payment to basic local exchange service and regulated toll service.

(J) Not later than 15 days after the completion of an order for new service or a change in existing service that results in a billing change, the Company shall send to the Residential Customer a written itemized statement of the services ordered, including all associated charges.

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SECTION 2 – RULES (cont’d)

2.5 Payment Arrangements (cont’d)

2.5.3 Billing and Collection of Charges (cont’d)

(K) A Residential Customer shall have the right, within 1 billing period of receiving a bill for new services or changed services, to cancel, reduce, or modify a service or a portion of a service without further service charge.

2.5.4 Advance Payments

The Company may require the prepayment of 1 billing period's charges for basic local exchange service as a condition of service. If a Residential Customer's basic local exchange service is subject to usage-sensitive pricing, then the prepayment permitted by this rule shall not be more than the average of charges for similar services purchased in the Residential Customer's exchange during the most recent calendar year for which data are available. In addition, where special construction is involved, the advance payment may also include an amount equal to the estimated non-recurring charges for the special construction and recurring charges (if any) for a period to be set between the Company and the Customer. The advance payment will be credited to the Customer's initial bill. An advance payment may be required in addition to a deposit.

2.5.5 Deposits

(A) To safeguard its interests, the Company may require a Customer to make a deposit to be held as a guarantee for the payment of charges, except as stated in (E) below. A deposit does not relieve the Customer of the responsibility for the prompt payment of bills on presentation. The deposit will not exceed $150.00 per access line.

(B) A deposit may be required in addition to an advance payment.

(C) When a service or facility is discontinued, the amount of a deposit, if any, will be applied to the Customer's account and any credit balance remaining will be refunded. Before the service or facility is discontinued, the Company may, at its option, return the deposit or credit it to the Customer's account.

(D) Simple interest on deposits will accrue at a rate equal to the rate paid on United States savings bonds, series EE.

(E) No deposit will be charged for lifeline customer that voluntarily elects to receive toll blocking service.

(F) The Company will not require a cash deposit or other guarantee as a condition of obtaining basic local exchange service, unless the prospective customer refuses to produce identification that can be readily and inexpensively verified or if the

18 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 2 – RULES (cont’d)

2.5 Payment Arrangements (cont’d)

2.5.5 Deposits (cont’d)

prospective customer has a history of payment default within the past 60 months for telecommunication services.

(G) The Company is not obligated to provide service to a household under any name if an outstanding bill exists at the address and the person responsible for that bill still resides at the address.

2.5.6 Discontinuance of Service

Part I B Business Customers

(A) Upon nonpayment of any amounts owing to the Company, the Company may, by providing the requisite prior written notice to the Business Customer, discontinue or suspend service without incurring any liability.

(B) Upon violation of any of the other material terms or conditions for furnishing service the Company may, by giving 30 days' prior notice in writing to the Business Customer, discontinue or suspend service without incurring any liability if such violation continues during that period.

(C) Upon condemnation of any material portion of the facilities used by the Company to provide service to a Business Customer or if a casualty renders all or any material portion of such facilities inoperable beyond feasible repair, the Company, by notice to the Business Customer, may discontinue or suspend service without incurring any liability.

(D) Upon the Business Customer's insolvency, assignment for the benefit of creditors, filing for bankruptcy or reorganization, or failing to discharge an involuntary petition within the time permitted by law, the Company may immediately discontinue or suspend service without incurring any liability.

(E) Upon any governmental prohibition or required alteration of the services to be provided or any violation of an applicable law or regulation, the Company may immediately discontinue service to Business Customers without incurring any liability.

(F) In the event of fraudulent use of the Company's network by Business Customers, the Company will discontinue service without notice and/or seek legal recourse to recover all costs involved in enforcement of this provision.

19 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 2 – RULES (cont’d)

2.5 Payment Arrangements (cont’d)

2.5.6 Discontinuance of Service (cont’d)

Part I B Business Customers (cont’d)

(G) Upon the Company's discontinuance of service to the Customer, the Company, in addition to all other remedies that may be available to the Company at law or in equity or under any other provision of this tariff, may declare all future monthly and other charges that would have been payable by the Customer during the remainder of the term for which such services would have otherwise been provided to the Customer to be immediately due and payable.

Part II B Residential Customers

(A) The Company may shut off basic local exchange service to a Residential Customer for one or more of the following reasons:

(1) Nonpayment of a delinquent account for basic local exchange service; (2) Nonpayment of a delinquent account with a delinquent balance of $150 or more for basic local exchange service and regulated toll service in the name of the customer; (3) Maintaining a delinquent balance of $125 or more for three consecutive months for basic local exchange service and regulated toll service; (4) Unauthorized tampering or interference with facilities and equipment owned by a provider of basic local exchange service that are situated on or about the customer’s premises. (5) Refusal to grant access at reasonable times to equipment installed upon the premises of the customer for the purpose of inspection, maintenance, or replacement; (6) Misrepresentation of the customer’s identity for the purpose of obtaining basic local exchange service. (7) A violation of a price guide provision of the provider of basic local exchange service that is on file with or approved by the Michigan Public Service Commission that adversely affects the safety of the customer or other persons or the integrity of the provider’s basic local exchange system; (8) Any other unauthorized use or interference with basic local exchange service, including improper use of a party line service by denying other customers on the line an equitable proportionate use of the service.

(B) Notwithstanding any other provision of this tariff, the Company will postpone the shutoff of basic local exchange service and regulated toll service to a Residential Customer for not more than 15 days if the customer produces a physician's certificate stating that the current mental or physical condition of the customer, a member of the customer's family, or another permanent

20 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 2 – RULES (cont’d)

2.5 Payment Arrangements (cont’d)

2.5.6 Discontinuance of Service (cont’d)

Part II B Business Customers (cont’d)

resident of the premises where service is rendered who is suffering from an existing mental illness or medical condition will be endangered by a shutoff of service. The certificate shall identify the mental illness or medical condition of the customer, the member of the customer's family, or other permanent resident of the premises where service is rendered. If the Company is notified telephonically or in writing that a psychiatric or medical emergency exists, then the Company will permit 7 days for the Residential Customer to produce the certificate or notice. The postponement may be extended for 1 additional 15- day period by the renewal and the resubmission of the certificate or notice.

(C) Notice of shutoff of basic local exchange service shall contain all of the following information:

(1) The name and the billing address of the customer and, to the extent possible, the address of the service, if different; (2) A clear and concise statement of the reason for the proposed shutoff of service; (3) The date after which service will be subject to shutoff without further notice unless the customer takes appropriate action; (4) The right of the customer to file a formal complaint with the commission if the dispute cannot be otherwise resolved and a statement that the customer must pay to the provider of basic local exchange service that portion of the bill for basic local exchange service and regulated toll service that is not in dispute within 3 days of the date that the formal complaint is filed; (5) A statement that service will not be shut off pending the resolution of a formal complaint that is filed and prosecuted in conformity with all applicable statutes, rules, regulations, and orders of the commission; and (6) The telephone number and address of the Company where the customer may make inquiry or enter into a settlement agreement.

21 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 2 – RULES (cont’d)

2.5 Payment Arrangements (cont’d)

2.5.6 Discontinuance of Service (cont’d)

Part II B Business Customers (cont’d)

(D) The Company will not shutoff service unless written notice is sent, by first- class mail, to the customer or personally served not less than 5 days before the date of the proposed shutoff. If a shutoff of service is sought for nonpayment of a delinquent account, then a notice of shutoff will not be sent before the time the account becomes delinquent. Service of notice by mail is complete upon mailing, unless proven otherwise by the customer. The Company will maintain an accurate record of the date of mailing. The Company is responsible for the accurate and timely notice of shutoff.

(E) A notice of shutoff of service shall not be issued if a customer has a pending formal complaint before the commission concerning the bill upon which the notice is based.

(F) Subject to the requirements of these rules, the company may shut off basic local exchange service to a customer on the date specified in the notice of shutoff or within a reasonable time thereafter, but only at times that the Company has personnel available to reconnect service.

(G) Basic local exchange service shall not be shut off on a day, or a day immediately preceding a day, when the Company's personnel are not available to reconnect service.

(H) Basic local exchange service shall not be shut off while a complaint related to the reason for the shutoff is pending.

(I) After basic local exchange service has been shut off to a Residential Customer, the Company will restore service promptly, but not later than 1 working day after the customer's request, when the cause for the shutoff of service has been cured or credit arrangements satisfactory to the Company have been made.

(J) Any payments required for service restoration may be made by the customer in any reasonable manner. Payment by personal check may be refused by the provider if the customer has tendered payment in this manner and the check has been dishonored during the last 3 years, excluding bank error.

(K) Before restoring service, the Company at its option may require 1 or more of the following: (a) Payment of the total amount due on all of the customer's delinquent and shutoff accounts for basic local exchange service and regulated toll service owed to the provider; (b) An arrangement or settlement agreement

22 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 2 – RULES (cont’d)

2.5 Payment Arrangements (cont’d)

2.5.6 Discontinuance of Service (cont’d)

Part II B Business Customers (cont’d)

requiring the payment of all amounts owed to the provider for basic local exchange service and regulated toll service; (c) Payment of an amount provided by price guide for basic local exchange service restoration; and/or (d) A security deposit or payment guarantee not to exceed $150 per access line.

2.5.7 Cancellation of Application for Service

(A) When a Customer cancels an application for service prior to the start of service or prior to any special construction, no charges will be imposed except for those specified below.

(B) Where, prior to cancellation by the Customer, the Company incurs any expenses in installing the service or in preparing to install the service that it otherwise would not have incurred, a charge equal to the costs incurred by the Company, less net salvage, shall apply, but in no case shall this charge exceed the sum of the charge for the minimum period of services ordered, including installation charges, and all charges others levy against the Company that would have been chargeable to the Customer had service commenced.

(C) Where the Company incurs any expense in connection with special construction, or where special arrangements of facilities or equipment have begun, before the Company receives a cancellation notice, a charge equal to the costs incurred by the Company, less net salvage, applies. In such cases, the charge will be based on such elements as the cost of the equipment, facilities, and material, the cost of installation, engineering, labor, and supervision, general and administrative expense, other disbursements, maintenance, taxes, and any other costs associated with the special construction or arrangements.

(D) The special charges described in 2.5.7(A) through 2.5.7(C) will be calculated and applied on a case-by-case basis.

23 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 2 – RULES (cont’d)

2.5 Payment Arrangements (cont’d)

2.5.8 Changes in Service Requested

If the Customer makes or requests material changes in circuit engineering, equipment specifications, service parameters, premises locations, or otherwise materially modifies any provision of the application for service, the Customer's installation fee shall be adjusted accordingly.

2.6 Allowances for Interruptions in Service

Interruptions in service that are not caused by the Customer, or during which the Company does not provide a satisfactory replacement service, will be credited to the Customer as set forth in 2.6.1 for the part of the service that the interruption affects.

2.6.1 Credit for Interruptions

(A) A credit allowance will be made when an interruption occurs because of a failure of any component furnished by the Company under this tariff. An interruption period begins from the time the Customer’s service is reported or is found to be out of service. An interruption period ends when the service, facility or circuit is operative. If the Customer reports a service, facility or circuit to be inoperative but declines to release it for testing and repair, it is considered to be impaired, but not interrupted.

(B) For calculating credit allowances, every month is considered to have 30 days. A credit allowance for fixed recurring fees only is applied on a pro rata basis against the rates specified hereunder and is dependent upon the length of the interruption. Only those facilities on the interrupted portion of the circuit will receive a credit.

24 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 2 – RULES (cont’d)

2.6 Allowances for Interruptions in Service (cont’d)

2.6.1 Credit for Interruptions, cont’d.

(C) A credit allowance will be given for interruptions of 30 minutes or more. Credit allowances shall be calculated as follows:

Interruptions of 24 Hours or Less

Length of Interruption Interruption Period To Be Credited

Less than 30 minutes None

30 minutes up to but not 1/10 Day including 3 hours

3 hours up to but not 1/5 Day including 6 hours

6 hours up to but not 2/5 Day including 9 hours

9 hours up to but not 3/5 Day including 12 hours

12 hours up to but not 4/5 Day including 15 hours

15 hours up to but not One Day including 24 hours

Two or more interruptions of 15 minutes or more during any one 24-hour period shall be considered as one interruption.

25 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 2 – RULES (cont’d)

2.6 Allowances for Interruptions in Service (cont’d)

2.6.1 Credit for Interruptions, cont’d.

(C) (Cont'd)

Over 24 Hours. If a Customer's service is reported or is found to be out of service and remains out of service for more than 24 hours, then 1 of the following adjustments shall be made to the Customer's bill in the next billing period in which it is practicable to do so:

(1) If the duration of the outage is less than 5 days of a month, then the appropriate credit shall be the prorated amount of the customer's monthly service rate.

(2) If the duration of the outage is 5 days or longer, then the appropriate credit is the credit owed pursuant to 2.6.1(C)(1) of for the first 4 days of the outage plus an additional $5.00 per day for the fifth day and each subsequent day of the outage, up to the amount of the customer's monthly service rate.

(3) A credit adjustment will not be made if the outage is caused by the Customer or if a satisfactory replacement Service is provided to the Customer. Should the Customer elect to use an alternative Service provided by the Company during the period that a service is interrupted, the Customer must pay the tariffed rates and charges for the alternative Service.

26 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 2 – RULES (cont’d)

2.6 Allowances for Interruptions in Service (cont’d)

2.6.2 Limitations on Allowances

No credit allowance will be made for:

(A) interruptions due to the cause of, negligence of, or noncompliance with the provisions of this price guide by, the Customer, authorized user, or joint user;

(B) interruptions of service during any period in which the Company is not given full and free access by the Customer to its facilities and equipment for the purpose of investigating and correcting interruptions;

(C) interruptions of service during a period in which the Customer continues to use the service on an impaired basis;

(D) interruptions of service during any period when the Customer has released service to the Company for maintenance purposes or for implementation of a Customer order for a change in service arrangements; and

(E) interruption of service during a time period in which the Company provides a satisfactory replacement service.

2.6.3 Cancellation For Service Interruption

Cancellation or termination of service by Business Customers due to service interruption is permitted only if any circuit experiences a single continuous outage of 8 hours or more or cumulative service credits equaling 16 hours in a continuous 12-month period. The right to cancel service under this provision applies only to the single circuit that has been subject to the outage or cumulative service credits.

2.7 Restoration of Service

2.7.1 Business Service Restoration

When a Business Customer’s Basic Local Exchange Service has been shutoff in accordance with this Tariff, Service will be restored only upon the basis of the Business Customer completing a new application for Service and qualifying for Service as if it were a new Business Customer.

27 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 2 – RULES (cont’d)

2.7 Restoration of Service (cont’d)

2.7.2 Residential Service Restoration

When a Residential Customer’s Basic Local Exchange Service has been shutoff in accordance with this Tariff, the Company will restore Service promptly, but not later than one (1) working day after the Residential Customer’s request, after the cause for the shutoff of service has been cured or credit arrangements satisfactory to the Company have been made. Before restoring service, the Company reserves the right to require one or more of the following:

(1) Payment of the total amount due on all of the Customer’s delinquent and shutoff accounts for basic local exchange service and regulated toll service owed to the Company;

(2) An arrangement or settlement agreement requiring the payment of all amounts owed to the Company for basic local exchange service and regulated toll service;

(3) Payment of the restoration charge and any applicable installation;

(4) Payment of an advance payment and/or security deposit.

Any payments required for service restoration may be made by the Customer in any reasonable manner, except that payment by personal check may be refused by the Company if the Customer has tendered payment by a check that had been dishonored during the previous 3 years, excluding bank error.

2.8 Use of Customer's Service by Others

2.8.1 Joint Use Arrangements

Joint use arrangements will be permitted for all services provided under this tariff. From each joint use arrangement, one member will be designated as the Customer responsible for the manner in which the joint use of the service will be allocated. The Company will accept orders to start, rearrange, relocate, or discontinue service only from the designated Customer. Without affecting the Customer's ultimate responsibility for payment of all charges for the service, each joint user shall be responsible for the payment of the charges billed to it.

28 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 2 – RULES (cont’d)

2.9 Cancellation of Service

If a Business Customer cancels a Service Order or terminates services before the completion of the term for any reason whatsoever other than a service interruption (as defined in above), the Business Customer agrees to pay to the Company termination liability charges, as defined below. These charges shall become due and owing as of the effective date of the cancellation or termination and be payable within the period.

The Business Customer's termination liability for cancellation of service shall be equal to:

(A) all unpaid Non-Recurring charges reasonably expended by the Company to establish service to the Business Customer; plus

(B) any disconnection, early cancellation or termination charges reasonably incurred and paid to third parties by the Company on behalf of the Business Customer; plus

(C) all Recurring Charges specified in the applicable Service Order price guide incurred prior to disconnection, cancellation or termination; minus

(D) a reasonable allowance for costs avoided by the Company as a direct result of the Business Customer's cancellation.

2.10 Transfers and Assignments

Neither the Company nor the Customer may assign or transfer its rights or duties in connection with the services and facilities provided by the Company without the written consent of the other party, except that the Company may assign its rights and duties:

(A) to any subsidiary, parent company or affiliate of the Company; or

(B) pursuant to any sale or transfer of substantially all the assets of the Company; or

(C) pursuant to any financing, merger or reorganization of the Company.

29 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 2 – RULES (cont’d)

2.11 Notices and Communications

(A) The Customer shall designate on the Service Order an address to which the Company shall mail or deliver all notices and other communications, except that the Customer may also designate a separate address to which the Company's bills for service shall be mailed.

(B) The Company shall designate on the Service Order an address to which the Customer shall mail or deliver all notices and other communications, except that Company may designate a separate address on each bill for service to which the Customer shall mail payment on that bill.

(C) All notices or other communications required to be given pursuant to this price guide will be in writing. Notices and other communications of either party, and all bills mailed by the Company, shall be presumed to have been delivered to the other party on the third business day following placement of the notice, communication or bill with the U.S. Mail or a private delivery service, prepaid and properly addressed, or when actually received or refused by the addressee, whichever occurs first.

(D) The Company or the Customer shall advise the other party of any changes to the addresses designated for notices, other communications or billing, by following the procedures for giving notice set forth herein.

2.12 Formal and Informal Procedures

For Residential Customers, informal complaints will be handled by the Company’s customer service department, which will use good faith efforts to informally resolve the dispute. If the Company and the Residential Customer are unable to informally resolve the dispute, the customer may file a formal complaint with the Michigan Public Service Commission.

2.12.1 Alternative Dispute Resolution

The following provisions apply if the formal complaint is for $1,000 or less or if the customer elects to pursue an alternative means of dispute resolution.

(A) The customer shall file a formal written complaint with the Michigan Public Service Commission.

(B) If the customer and the Company cannot agree on an alternative means of dispute resolution within 20 days, they shall participate in a mediation proceeding conducted by administrative law judge or other person designated by the Commission.

(C) If mediation is utilized, the mediator will provide a recommended settlement to the parties within 45 days after the written complaint was filed.

30 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 2 – RULES (cont’d)

2.12 Formal and Informal Procedures (cont’d)

2.12.1 Alternative Dispute Resolution (cont’d)

(D) Within 7 days after the date of the recommended settlement, each party shall file with the commission a written acceptance or rejection of the recommended settlement. A party’s failure to file a timely acceptance or rejection shall be deemed to be a rejection of the recommended settlement.

(E) If the parties accept the recommended settlement, then the recommendation will be adopted by the Commission as a final order.

(F) If a party rejects the recommended settlement, then the complaint shall proceed to a contested case hearing before the Commission.

(G) If the complaint involves a monetary dispute, the party who rejects the recommended settlement shall pay the opposing party's actual costs of proceeding to a contested case hearing, including attorney fees, unless the final order of the commission is more favorable to the rejecting party than the recommended settlement under this section. A final order is considered more favorable if it differs by 10% or more from the recommended settlement in favor of the rejecting party. If both parties reject the recommended settlement, then each party shall be responsible for its own costs and attorney fees.

2.12.2 Payment of Amount Not In Dispute

(A) If a customer files a formal complaint with the Commission, then the Company may require the Customer to pay an amount equal to the part of the bill that is not in dispute.

(B) The amount that is not in dispute shall be mutually determined by the Company and the Customer.

(C) If the Company and the Customer are unable to mutually determine the amount that is not in dispute, then the Company may require the Customer to pay up to 50% of the amount that is in dispute.

(D) If the Customer fails to pay to the Company either the amount that is not in dispute or 50% of the amount that is in dispute, then the Company may shut off service consistent with this tariff.

(E) If the dispute is ultimately resolved in favor of the Customer, in whole or in part, then any excess moneys paid by the Customer shall be refunded promptly, with simple interest paid at the rate paid on United States Savings Bonds, series EE.

31 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 2 – RULES (cont’d)

2.13 Customer Access to Information

2.13.1 Publication of Procedures

(A) The Company will have a pamphlet available for its customers that, in layman's terms, lists and summarizes the rights and responsibilities of its customers and the Company

(B) The pamphlet will be displayed prominently and shall be available at all of the Company's office locations that are open to the general public. The pamphlet shall be available upon customer request at no charge.

(C) The pamphlet shall include all of the following information:

(1) Methods for customers to understand and verify the accuracy of billings.

(2) Payment standards and procedures.

(3) Procedures for shutoff and reconnection of basic local exchange service.

(4) Inquiry, service, and complaint procedures.

(5) Commission procedures related to customer complaints.

(D) The information contained in the pamphlet shall be made available by the Company in audio format to customers who have visual impairments at no cost to the customers. The information may be provided through recorded announcements or the physical provision of a recording.

2.13.2 Public Access To Rules And Rates

The Company will keep on file, and provide public access to, a copy of the Michigan Public Service Commission’s rules and a schedule of all rates and service charges at all of its offices that are open to the general public. Upon the request of a customer and at no cost to the customer, the Company will provide a customer with 1 copy of the rules and the rate schedules applicable to the customer's usage.

2.13.3 Telephone Directories and Information

The Company will publish, or will arrange by agreement with the incumbent local exchange carrier or other directory provider to publish, on a page preceding the alphabetical listings in its telephone directories, in a prominent manner, and without charge, all of the following information:

(A) The telephone number and address of the Company where the customer may inquire about telephone service.

(B) The telephone number and address of the Michigan Public Service Commission where a customer may file a formal complaint regarding a service regulated by the Commission. 32 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 3 - SERVICE OFFERINGS

3.1 General

The rules set forth in this section govern the application of rates for services contained in other sections of this tariff.

3.1.1 Application of Business and Residence Rates

A. The determination as to whether telephone service should be classified as Business or Residence is based on the character of the use to be made of the service. Service is classified as business service where the use is primarily or substantially of a business, professional, institutional, or otherwise occupational nature. Where the business use, if any, is incidental and where the major use is of a social or domestic nature, service is classified as residential service.

B. Business rates apply at the following locations, among others:

(1) In offices, stores and factories, and in quarters occupied by clubs, lodges, fraternal societies, schools, colleges, libraries, hospitals and other business establishments.

(2) In residence locations where the place of residence is in the immediate proximity to a place of business and it is evident that the telephone in the residence is or will be used for business purposes; and in residence locations where an extension is located at a place where business rates would apply.

(3) In the resident of a practicing physician,, dentist, veterinary, surgeon of other medical practitioner who has no service at business rates at another location.

(4) In any residence location where there is substantial business use of the service and the customer has no service at business rates.

3.1.1 Application of Business and Residence Rates, cont’d.

3. Residence rates apply at the following locations, among others:

(1) In private residences; in the residential portion of hotels, apartment houses, boarding houses, churches, or institutions when the use of the service is confined to the domestic use of the customer and listings of a business nature are not furnished.

(2) In the residence of a practicing physician, dentist, veterinarian, surgeon or other medical practitioner provided that such residence is not a part of an office building and provided the customer has service charged for at business rates at another location.

33 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 3 - SERVICE OFFERINGS (cont’d)

3.2 Charges Based on Duration of Use

Where charges for a service are specified based on the duration of use, such as the duration of a telephone call, the following rules apply:

(A) Calls are measured in durational increments identified for each service. All calls that are fractions of a measurement increment are rounded-up to the next whole unit.

(B) Timing on completed calls begins when the call is answered by the called party. Answering is determined by hardware answer supervision in all cases where this signaling is provided by the terminating local carrier and any intermediate carrier(s). Timing for operator service person-to-person calls start with completion of the connection to the person called or an acceptable substitute, or to the PBX station called.

(C) Timing terminates on all calls when the calling party hangs up or the Company's network receives an off-hook signal from the terminating carrier.

(D) Calls originating in one time period and terminating in another will be billed in proportion to the rates in effect during different segments of the call.

(E) All times refer to local time.

3.2.1 Applicable Rate Periods

Unless otherwise specified, applicable rate periods are indicated in the chart below:

MON TUES WED THUR FRI SAT SUN

8:00 AM TO DAYTIME RATE PERIOD 5:00 PM*

5:00 PM TO EVENING RATE PERIOD EVE 11:00 PM*

11:00 PM TO NIGHT/WEEKEND RATE PERIOD 8:00 AM*

* To, but not including

34 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 3 - SERVICE OFFERINGS (cont’d)

3.3 Rates Based Upon Distance

Where charges for a service are specified based upon distance, the following rules apply:

3.3.1 Distance between two points is measured as airline distance between the Rate Centers of the originating and terminating telephone lines. The Rate Center is a set of geographic coordinates, as referenced in National Exchange Carrier Association, Inc. Tariff FCC No. 4, associated with each NPA-NXX combination (where NPA is the area code and NXX is the first three digits of a seven digit telephone number). Where there is no telephone number associated with an access line on the Company’s network (such as a dedicated 800 or WATS access line), the Company will apply the Rate Center of the Customer’s main billing telephone number.

3.4 Calculation of Distance

Usage charges are based on the airline distance between the serving wire centers associated with the originating and terminating points of the call. The serving wire centers of a call are determined by area code and exchange numbers. All calls are billed from the End User's serving wire center to the terminating point serving wire center. The distance between the originating point and that of the destination point is calculated by using the "V" and "H" coordinates as defined by NECA Tariff FCC No. 4, in the following manner:

Step 1: Obtain the "V" and "H" coordinates for the originating point and the destination point. Step 2: Obtain the difference between the "V" coordinates of each of the Rate Centers. Obtain the Difference between the "H" coordinates. Step 3: Square the differences obtained in Step 2. Step 4: Add the squares of the "V" difference and "H" difference obtained in Step 3. Step 5: Divide the sum of the square obtained in Step 4 by ten (10). Round to the next higher whole number if any fraction results from the division. Step 6: Obtain the square root of the whole number obtained in Step 5. Round to the next higher whole number if any fraction is obtained. This is the distance between the originating and terminating serving wire centers.

3.5 Directory Listings

For each Customer of Company-provided Exchange Access Service(s), the Company shall arrange for the listing of the Customer’s main billing telephone number in the directory(ies) published by the incumbent Local Exchange Carrier in the area at no additional charge. For Customers with multiple premises served by the Company, the Company will arrange for a listing of the main billing telephone number at each premise.

35 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 3 - SERVICE OFFERINGS (cont’d)

3.6 Types of Services Offered

Section 3 and Section 4 of the price guide contains a general description of the services offered by the Company and the rates applicable to each service. The Company provides switched, telephonic-quality voice and data transmission services that enable Users to communicate on a real-time basis between points within local calling areas in the State of Michigan, as well as ancillary services that facilitate the use or expand the capabilities of switched communications services. Services may be performed by resale of services provided by other telephone companies.

The services offered are:

Basic Local Exchange Service, consisting of:

Business Basic Line Service Residential Basic Line Service, with choice of calling plans

3.7 Basic Local Exchange Service

Basic Local Exchange Service provides a Customer with a telephonic connection to, and a unique telephone number on, the Company’s switching network which enables the Customer to:

(A) receive calls from other stations on the public switched telephone network;

(B) access the Company’s Local Calling Services and other Services as set forth in this tariff;

(C) access interexchange calling services of the Company and of other carriers;

(D) access (at no additional charge) to the Company’s operators and business office for service related assistance;

(E) access toll-free telecommunications services such as 800 NPA; and access toll-free emergency services by dialing 0 or 9-1-1 (where available);

(F) access relay services for the hearing and/or speech impaired.

Basic Local Exchange Service can also be used to originate calls to other telephone companies’ caller-paid information services (e.g. NPA 900, NXX 976, etc.). Calls to those numbers and other numbers used for caller-paid information services will be blocked by the Company’s switch at no charge upon customer request. Each Basic Local Exchange Service corresponds to one or more telephonic communications channels that can be used to place or receive one call at a time.

36 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 3 - SERVICE OFFERINGS (cont’d)

3.7 Basic Local Exchange Service (cont’d)

Individual line residence and business service is comprised of exchange access lines defined as follows:

Exchange Access Line - The service central office line equipment and all the Company plant facilities up to the demarcation point. These facilities are Company-provided and maintained and provide access to and from the telecommunications network for message toll service and for local calling appropriate to the tariffed use offering selected by the customer.

3.7.1 Business Essential Package

Business Essential Package provides a customer with all the features of basic local exchange service set forth above, provided over a single, voice-grade telephonic communications channel which can be used to place or receive one call at a time. Business Essential Package includes unlimited local calling. See Section 4.1 for rates.

3.7.2 Primary Basic Local Exchange Service

Pursuant to MCL 484.2304, as amended, and the Michigan Public Service Commission’s December 20, 2005 order in Case No. U-14731, the Company’s Primary Basic Local Exchange Service is available to residential customers only for voice telecommunications services for the maximum of 12,000 outgoing minutes per month. The Primary Basic Local Exchange Service includes the following services and features:

- Access to local dial tone - Access to E911, operator and directory services - 100 outgoing local calls per month up to 12,000 minutes per month - Unlimited incoming local calls

A person with disabilities or who is voluntarily providing a service for an organization classified by the internal revenue service as a section 501(c) (3) or (19) organization, or a person who provides service for a congressionally chartered veterans organization or their duly authorized foundations, is exempt from the 100 calls per month limitation.

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3.8 Directory Assistance Service

The Company furnishes Directory Assistance Service (“DA”) for the purpose of aiding subscribers in obtaining telephone numbers through arrangements with the incumbent local exchange carrier when a party in Michigan requests assistance in obtaining telephone numbers of subscribers who are located within the same numbering plan area as the number the party is calling from.

In order to make allowance for a reasonable need for numbering plan area DA service, including numbers not in the directory, directory inaccessibility and other conditions, no charge applies for the first three calls for telephone numbers of subscribers who are located within the numbering plan area of the calling party per month per station access line. The allowance is cumulative for all group billed services furnished on the same premises or as part of the same system within an exchange.

Charges for DA are not applicable to inquiries received from public and semipublic telephones, nor from telephone service furnished for the use of handicapped persons.

3.9 IntraLATA Presubscription

(A) General

IntraLATA presubscription is a procedure whereby a subscriber designates to the Company the carrier which the subscriber wishes to be the carrier of choice for intraLATA toll calls. Such calls are automatically directed to the designated carrier, without the need to use carrier access codes or additional dialing to direct the call to the designated carrier. IntraLATA presubscription does not prevent a subscriber who has presubscribed to an intraLATA toll carrier from using carrier access codes or additional dialing to direct calls to an alternative intraLATA toll carrier on a per-call basis.

(B) Options Option A: Subscriber may select the Company as the presubscribed carrier for intraLATA toll calls subject to presubscription. Option B: Subscriber may select his/her interLATA toll carrier as the presubscribed carrier for intraLATA toll calls subject to presubscription. Option C: Subscriber may select a carrier other than the Company or the subscriber’s interLATA toll carrier as the presubscribed carrier for intraLATA toll calls subject to presubscription. Option D: Subscriber may select no presubscribed carrier for intraLATA toll calls subject to presubscription which will require the subscriber to dial a carrier access code to route all intraLATA toll calls to the carrier of choice for each call.

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SECTION 3 - SERVICE OFFERINGS (cont’d)

3.9 IntraLATA Presubscription (cont’d)

(C) Regulations

Subscribers of record on the effective date of this price guide will retain their current dialing arrangements until they request that their dialing arrangements be changed.

Subscribers of record or new subscribers may select either Options A, B, C, or D for intraLATA presubscription.

Subscribers may change their selected option and/or their presubscribed intraLATA toll carrier at any time subject to charges specified in paragraph 5 following.

(D) Customer Notices

The Company will notify subscribers of the availability of intraLATA presubscription. The notice will contain a description of intraLATA toll presubscription, how to make an intraLATA toll presubscription carrier selection, and a description of when and what charges apply related to the selection of an intraLATA toll carrier.

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SECTION 4 - RATES AND CHARGES

4.1 Service Charges

4.1.1 Service Ordering Charge - Multi Element Charges

(A) Primary - For connecting new or additional Access lines.

Nonrecurring Charge

Residence, per service order $113.00 Business, per service order $113.00

(B) Secondary - For moving or changing existing service or adding new or additional service other than Access lines.

Residence, per service order $50.00 Business, per service order $50.00

(C) Record - For record type orders affecting directory listings.

Residence, per service order $20.00 Business, per service order $20.00

4.1.2 Access Line Connection Charge

(A) Per Access line or Trunk - Residence

(1) Central Office Work Charge $30.50 (2) New Line Connection Charge $42.00

(B) Per Access Line or Trunk - Business

(1) Central Office Work Charge $34.54 (2) New Line Connection Charge $42.00

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SECTION 4 - RATES AND CHARGES (cont’d) 4.1 Service Charges

4.1.3 Restoration Charge

(A) Temporary Suspension at Customer’s Request

Nonrecurring Charge

(1) Residence

Secondary Service Ordering Charge, per Customer request $50.00 Charge per Telephone Number Restored $50.00

(2) Business

Secondary Service Ordering Charge, per Customer request $50.00

Charge per Telephone Number Restored $50.00

(B) Nonpayment or Shutoff

In the event service is temporarily interrupted, such service will be restored at the discretion of the Company, a substantial portion thereof, and in addition, charges as specified following will be applicable to restore such services.

(1) Residence Secondary Service Ordering Charge, per request $50.00 Charge per Telephone Number Restored $50.00

(2) Business Secondary Service Ordering Charge, per request $50.00 Charge per Telephone Number Restored $50.00

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4.2 Lifeline Program

The lifeline program provides assistance for eligible Residential customers. For eligible Residential customers under the age of 65, the assistance available is the greater of $8.25 per customer per month or 20% of the basic local exchange rate. For eligible customers over the age of 65, the assistance available is the greater of $8.25 per customer per month or 25% of the basic local exchange rate.

4.2.1 Eligible Customers

Customers are eligible if the Customer’s annual income does not exceed 150% of the federal poverty income standards as determined by the United States office of management and budget and as approved by the state treasurer.

4.2.2 Toll Blocking Service

Toll blocking service, by Customer choice, will be offered free of charge to lifeline Customer. Where a Customer voluntarily elects to receive toll blocking service, no deposit may be charged.

4.2.3 “Link Up”

“Link up” is still offered to eligible Customers which waive the lesser of one-half (1/2) or $30 of initial connections fees. The portion of connection fees, which the lifeline customer must pay, may be paid over a one-year period of time without interest charges.

4.3 Emergency Services

Allows Customers to reach appropriate emergency services including police, fire and medical services. The 911 Service includes lines and central office features necessary to provide the capability to answer, transfer and dispatch public emergency telephone calls originated by persons within the telephone central office areas arranged for 911 calling. If 911 Service is not available in an area, the Company shall make arrangements for the Customer to reach the appropriate emergency services through dialing “0”.

4.4 Telecommunications Relay Service

Telecommunications Relay Service enables hearing-impaired or speech-impaired persons who use a text telephone or similar devices to communicate freely with the hearing population for using the text telephone and vice versa. The Company does not impose any charge to end users for access to Telecommunications Relay Service. However, persons using this Service are liable for applicable per call/increment charges.

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SECTION 4 - RATES AND CHARGES (cont’d)

4.5 Telephone Directory

For Customers that subscribed to the Company’s Basic Local Exchange Service, the Company will provide each Customer annually at no charge one copy of a printed directory listing all telephone Service subscribers, except for unlisted and unpublished numbers, within the Customer’s local exchange area. The Company may, at its option, either publish its own directory or provide a copy of one published by the dominant exchange service provider.

4.6 Call Blocking Service

Call Blocking Service is a Service which provides Customers with the capability to block originating calls to the 1-900 calling networks or 976 services. When Call Blocking Service is requested, all originating calls to 900 numbers nationwide will be blocked. Calls to a 976 service will also be blocked. Customers with Call Blocking Service attempting to dial a 900 number from a restricted line will reach a Company-provided or DUC-provided intercept announcement. Call Blocking is provided at no charge.

4.7 IntraLATA Presubscription

(A) Application of Rates

There will be no charge for a subscriber’s initial intraLATA toll presubscription selection.

New local service subscribers will be asked to select a carrier(s) for their intraLATA toll and interLATA calls subject to presubscription at the time they place an order with the Company for local exchange service. If the new subscriber is unable to make a selection at that time, the new subscriber will be read a random listing of all available intraLATA toll carriers to aid his/her selection. If the new subscriber is still unable to make a selection at that time, the Company will inform the new subscriber that he/she will be given 90 days in which to inform the Company of an intraLATA toll presubscription carrier at no charge. The new subscriber will also be informed that the Company will assess a charge for any selection made after the 90 day window and that until a selection is made, the subscriber will be required to dial a carrier access code to route all intraLATA toll calls.

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SECTION 4 - RATES AND CHARGES (cont’d)

4.7 IntraLATA Presubscription (cont’d)

(A) Application of Rates (cont’d)

New subscribers who do not make an intraLATA toll carrier presubscription choice at the time the new subscriber places an order establishing local exchange service with the Company will not be presubscribed to any intraLATA toll carrier, but rather will be required to dial a carrier access code to route all intraLATA toll calls to the carrier of choice for each call.

After a subscriber’s initial selection for a presubscribed intraLATA toll carrier, an intraLATA presubscription change charge will apply for any change thereafter.

(B) IntraLATA Presubscription Change Charge

Per non-residence or residence line, trunk, or port

Non-recurring Charge

Initial line, trunk, or port $ 5.00 Additional line, trunk, or port $ 5.00

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SECTION 4 - RATES AND CHARGES (cont’d)

4.8 Rates by Individual Contract Basis (ICB)

In lieu of the rates otherwise set forth in this price guide, rates and charges, including minimum usage, installation, special construction and recurring charges for the Company’s services may be established at negotiated rates on an individual contract basis (ICB), taking into account the nature of the facilities and services, the costs of construction and operation, the volume of traffic, the length of service commitment by the Customer, and use of facilities by other customers. Such arrangements shall be considered Special Pricing Arrangements, the terms of which will be set forth in individual Customer contracts. However, unless otherwise specified, the terms, conditions, obligation and regulation set forth in this price guide shall be incorporated into, and become a part of, said contract, and shall be binding on the Company and the Customer. Specialized rates or charges will be made available to similarly situated customers on a non-discriminatory basis.

In addition to any rate or charge established by the Carrier, the Customer will also be responsible for any recurring or non-recurring charges imposed by local exchange telephone companies incurred by or on behalf of the Customer in establishing and maintaining service. Such charges may be billed by the Carrier or directly by the local exchange company, at the Carrier’s option.

4.9 Promotional Offerings

The Company, from time to time, may make promotional offerings of its services, which may include waiving or reducing the applicable charges for the promoted service.

All promotions will be limited in duration, and will identify a definite, reasonable time period during which the promotion will be in effect. A promotion may also be limited as to the locations where the offerings are made. A promotion may also, if so designated, provide for its conclusion upon the occurrence of a promotion-related event that is reasonably certain to occur, although the timing may not be certain.

All promotions shall be made available to other carriers for resale, and shall be priced, in conjunction with the entire service offering as a whole, above the Company’s total service long run incremental cost.

Promotions will be implemented with at least one day’s notice prior to the effective date of each promotion.

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4.10 Optional Custom Calling Features

Feature Description

Anonymous Caller Rejection This feature allows a subscriber to reject incoming calls when the caller ID information indicates a “private” number. (It does not reject calls with “out-of-area” or no caller ID information.) To activate or deactivate the feature, the subscriber dials a feature code, and receives a confirmation tone or announcement.

Automatic Callback Automatic callback allows the subscriber to dial a feature code to re- attempt the last outgoing call. Once the feature is activated, it will run until the call is attempted again, or a time-out occurs (that is, the feature operates for one call, and is then deactivated automatically). If the called party is busy, the system will monitor the called line until it becomes idle, and reattempt the call then.

Automatic Line (hotline) The hotline feature allows a line to be dedicated to making calls to a particular pre-defined number (without dial tone or dialing by the calling party); when a station goes off-hook, a call is immediately placed to the hotline number. The operator activates the feature and configures the hotline number through the EMS. This feature does not interfere with the ability to receive incoming calls or use features activated via flash-hook.

Automatic Recall Automatic recall allows the subscriber to dial a feature code to place a call back to the caller who placed the last incoming call. Once the feature is activated, it will run until the call is attempted again, or a time-out occurs (that is, the feature operates for one call, and is then deactivated automatically). If the called party is busy, the system will monitor the called line until it becomes idle, and reattempt the call then.

Call Blocking/Premium Call Subscribers (and subscriber groups) may be marked with a set of Blocking flags to reject any or all of the following outgoing call types: • toll calls • premium calls (for example, 976 and 900 calls) • international calls

Call Forward Busy Line Call forward busy (CFB) redirects an incoming call to a specified number when the subscriber’s line is involved in another call, and either call waiting doesn’t apply, or the subscriber chooses not to accept the new incoming call.

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4.10 Optional Custom Calling Features (cont’d)

Feature Description

Call Forward Remote Call forward remote activation (CFRA) allows the subscriber to Activation activate and deactivate forwarding, and to provide a forward-to number, by calling in from a station other than the subscriber’s line. This feature requires subscription to the basic CF feature. To activate Call Forwarding, the subscriber calls a dedicated number and is prompted for the phone number on which to activate the feature (the home phone number) as well.

Call Forward Universal This basic call forwarding feature redirects all incoming calls unconditionally to a specified number. When Call Forwarding is activated, the switch makes a courtesy call to the forward-to number, which must be answered for Call Forwarding to take effect. If the call is not answered, the subscriber may invoke Call Forwarding again immediately following the courtesy call; on the second attempt, Call Forwarding takes effect immediately and no courtesy call is made.

Call Hold The call hold (CHD) feature allows the subscriber to hold any call, incoming or outgoing, by flashing and dialing a feature code. This frees the line to place another call. The call that is held cannot be connected to the new call, but the subscriber may switch back and forth between the two calls. If the subscriber hangs up with a party on hold, the system will ring the line and re-connect the two parties once the subscriber picks up.

Call Park This pair of features allows the subscriber to interrupt a call in progress, and then retrieve the call from the same line or another one within the same call park subscriber group. The subscriber may place another call while the first call is parked. To park a call, the subscriber flashes and dials a feature code; the switch then provides dial tone so the parking party may dial the directory number (DN) of the station against which the call will be parked. Only one call may be parked against a DN. If the parking attempt is successful, the parking party receives a confirmation tone while the party that has been parked receives an announcement and then silence (or music on hold). The timed recall option allows the system to re-establish the call automatically if the subscriber parking the call does not retrieve it in time. Three attempts are made to reconnect the parties, after which the system either releases the call or forwards the call to a pre-defined forward-to number.

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4.10 Optional Custom Calling Features (cont’d)

Feature Description

Call Pickup Call pick-up (CPU) allows the user to answer a call which is ringing another line in a pre-defined call pick-up group (which is usually a subset of a business group). Up to 20 lines may be in a pick-up group. Only ringing calls may be picked up; calls in a call waiting state cannot be. If more that one call in the pick-up group is available to be picked up, the system selects the oldest call (the one ringing the longest). Fully-restricted stations are not able to pick up calls that originate from outside the BG.

Call Transfer Call Transfer. The call transfer (CT) feature allows the subscriber to transfer the call to another line within the BG. Consultative call transfer allows the transferring party to talk to the consulting party, and optionally to expand the call to including the calling party in a three-way call. Blind call transfer allows the transferring party to drop out of the call, leaving the original caller in a two-party call with the party the call is transferred to.

Call Waiting The call waiting (CW) feature allows the subscriber to have some of the benefits of a second line, in that an incoming call may be received while the subscriber is already engaged in a call. The first call is briefly interrupted by a tone, audible only to the subscriber, which indicates that a second call has arrived. The subscriber may then switch to the new call (and then switch back and forth between the two calls), or may hang up the first call, in which case the station receives ring tone and the second call may be answered normally. Call waiting is activated by subscription. Related features include call forwarding of the call waiting call, caller ID for call waiting calls, and distinctive ring for call waiting calls.

Calling Name Delivery Calling name (CNAM) delivery for residential lines depends on a local-area line information database (LIDB) query via TCAP. As a result, name delivery is generally not possible for long-distance calls or calls from mobile subscribers in a wireless network. To use CNAM, the subscriber must also have the CND feature assigned. Delivery and blocking of calling name information follows delivery and blocking of calling number information; for example, the same per-call blocking activation blocks both name and number.

Calling Number Delivery The basic calling number delivery (CND) feature delivers the calling party number and the date and time of the call to the station between the first and second rings. The system supports both DTMF and FSK delivery methods. The subscriber must have a station (or an accessory device) capable of receiving and displaying the caller ID information. When the caller has blocked caller ID, the station receives “P” (private); “O” (out-of-area) is displayed for calls when caller ID information is not available due to system or signaling limitations.

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4.10 Optional Custom Calling Features (cont’d)

Feature Description

Calling Number Delivery on Calling number delivery on call waiting (CND-CW) allows capable Call Waiting stations to receive the caller ID information in conjunction with the call waiting tone.

Cancel Call Waiting Cancel call waiting (CCW) allows the subscriber to avoid being interrupted by a call waiting call during a new outgoing call. This is particularly useful for modem calls, as some modems may interrupt data transfer when presented with the CW tone. The subscriber activates the feature by dialing a feature code before placing the new outgoing call; the system provides a confirmation tone and returns dial tone again. Activation of cancel call waiting is essentially a per- call deactivation of the CW feature; at the end of the call, CW becomes active again.

Customer Originated Trace This feature allows the subscriber to cause the system to record information on the most recent incoming call which will be useful to law enforcement officials in tracing the call. The feature is activated by dialing a feature code. Only one call’s information is kept; if the customer activates the feature again, newer data overwrites older data. The system issues an event (log) with time and call information which may be sent to the event to the operator’s back-office systems via SNMP. Also, a daily report may be scheduled to track all customer-originated trace activity.

Distinctive Ringing/Call With this feature, an alternate call waiting tone is used for call Waiting waiting calls when the subscriber has the distinctive ring feature.

Extension Dialing Extension dialing allows the calling subscriber to dial the “internal” number of another line within the business group, which may be up to 7 digits in length (this is a form of abbreviated dialing). A feature code must be dialed to activate extension dialing for the call.

Last Number Redial The last number redial feature allows the subscriber to redial the phone number of the last outgoing call by pressing a single key, rather than dialing the number in its entirety. This function is different from the automatic recall feature, in that the system does not monitor the state of the called line nor make repeated attempts to complete the call.

Message Lamp MWI Provides visual indication that a message is waiting via lighting of message lamp.

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4.10 Optional Custom Calling Features (cont’d)

Feature Description

Multi-Line Hunting Multi-line hunting (MLH) allows the system to distribute incoming calls to a pilot directory number (DN) among lines in the hunt group using one of three algorithms: • regular — searches sequentially through the lines in the group starting with the first line • circular — continues from the line selected for the last call, wrapping around to the first line in the group • uniform — equally distributes calls across the idle lines in the group If no idle line is available, incoming calls are queued waiting for the next available line. Calls to the DN of an individual line within the hunt group are neither distributed nor queued.

Revertive/Recursive Ringing Revertive/Recursive Ringing sets the phone station to ring if when using features like Call Park and Call Hold as a reminder that there is a call being held in those groups.

Selective call acceptance (SCA) allows the subscriber to reject all Selective Call Acceptance calls except those from a “white list.” Activation and deactivation of the feature, as well as selective list editing, require dialing an access number to a voice menu-driven interface.

Selective Call Forwarding Selective call forwarding (SCF) allows the subscriber to forward all calls from a specified list of numbers; that is, only calls from numbers on the list are forwarded. Activation and deactivation of the feature, as well as selective list editing, require dialing an access number to a voice menu-driven interface.

Selective Call Rejection Selective call rejection allows the subscriber to accept all calls except those from a “black list.” Activation and deactivation of the feature, as well as selective list editing, require dialing an access number to a voice menu-driven interface.

Six Party Conference Calling The system supports conferencing through 6-way conference circuits, allowing a 2-party call to expand by adding up to 4 additional parties. Also, 3-way calls may be chained together so long as the total number of parties on the call does not exceed 6 (if there would be too many parties, the attempt to chain the callswill not succeed).

Speed Calling Speed calling allows the subscriber to dial a frequently-used number from a pre-defined list using an abbreviated code. The basic speed call capability requires the operator to provision the speed call numbers via the EMS. Speed Call 8 and Speed Call 30 allow, respectively, 8 one-digit abbreviated codes (2 to 9) and 30 two-digit codes (20 to 49) to be used as the “keys” to the speed call memory.

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4.10 Optional Custom Calling Features (cont’d)

Feature Description

Station Specific Authorization This feature allows the caller to override, for a single call, the call Codes blocking restrictions normally assigned to the line, such as: • toll calls • premium calls • international calls A feature code must be dialed before entering the authorization code. If the authorization code is accepted, the switch returns dial tone again so the caller may place the call. The number of digits required for an authorization code is defined through an office parameter.

Stutter Dial Tone MWI For stations without a visual MWI, this feature provides the subscriber an alternate (stutter) dial tone to indicate that there are unread messages in the VMS.

Teen Service Teen service allows the subscriber to have one or more secondary directory numbers for a line, where calls to the secondary numbers receive distinctive rining (calls to the primary number receive the normal ring tone).

Telemarketing Screening Similar to the anonymous caller rejection feature, this feature screens calls when the caller ID information indicates a “private” number. These calls are treated with an announcement indicating the subscriber does not accept telemarketing calls; the caller is instructed to hang up or dial “1” to be connected.

Tele-ring Allows the customer to assign ring cycles/tones to specific INCOMING TN#’s

Three Way Calling Three-way calling (TWC) allows the subscriber to suspend a call currently in the talking state and then, receiving dial tone, place a new outgoing call to a third party. Once the third party has answered, the subscriber may bridge all three parties into a conference call, or drop the third party and return to the original two-party call.

51 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

Trunk Charge No Mapping on This feature allows the operator to provide a default charge number CAS for a CAS DAL trunk group, to be used when an incoming call from that trunk group terminates on an outgoing ISUP trunk. If the operator chooses, the default number may be set as the calling party number instead of the charge number, or may be set to generate both parameters (using the same number). The operator may optionally set a presentation restriction on the number if it is used as the calling party number. This is a line feature that makes a POTS line “act” like a trunk, rather than provisioning an actual trunk, and allows a PBX to use the line as it wishes without any DID/DOD signaling.

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4.10 Optional Custom Calling Features (cont’d)

Features Monthly Recurring Charges:

Feature Business Residential

Three-Way Calling $ 6.97 $ 5.99 Call Forwarding Variable $ 14.99 $ 14.99 Call Forwarding Busy $ 0.60 $ 1.99 Call Forwarding Busy Line Don’t Answer $ 3.00 Call Forwarding Don’t Answer $ 0.60 $ 1.99 Call Waiting/Cancel Call Waiting $ 14.99 $ 14.99 Cancel Call Waiting N/C N/C MultiRing 1 $ 4.97 $ 3.99 MultiRing 2 $ 3.97 $ 1.97 Multiline Hunting $ 10.00 $10.00 Speed Dialing - 8 $ 5.97 $ 4.99 Speed Dialing - 30 $ 6.07 $ 4.99 Repeat Dialing -Unlimited $ 5.99 $ 5.99 Caller ID Blocking $ 0.99 $ 0.99 Caller ID with Number $ 3.47 $ 5.97 Caller ID with Name $ 7.25 $ 7.25 Automatic Call Back $ 5.99 $ 5.99

Call Screening $ 5.99 $5.99

Sneak-a-Peek (where available) $ 1.99 $1.99

Features – Pay per Use

Usage Based Feature Per

Activation

Three-Way Calling $1.99

Call Return $1.99

Repeat Dialing $0.97

Call Trace ** $2.70

Priority Call $0.50 Select Forward - per activation $0.75 Busy Line Verification $1.20 Busy Line Interrupt $1.50 ** Plus a Case Preparation Charge of $5.00 per trace call

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4.11 Directory Assistance

Directory Assistance Per Use

Allowance before usage charges apply per None line Direct-Dial - Local DA $ 1.50 Direct-Dial - National DA $ 1.99

4.12 Directory Listing

Directory Listing MRC

Additional Listings $ 5.00 Alternate Listing $ 1.00 Non-Published Listing $ 2.20 Non-Listed Service $ 2.20 Foreign Listing $ 1.00 Bold Directory Listing $ 1.00

4.13 Remote Call Forwarding

Remote Call Forwarding Rate

MRC per feature (path) $25.45 Rate per Local Call ** $.08 NRC per service order $56.25

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4.14 Residential Local Package Plans

Package Description MRC

FirstTalk with 60 Unlimited local calling, 60 free minutes of long distance calling, Touchtone, Free Minutes 900/976 Blocking. Additional long distance* calling is $0.044 per minute. $34.95

FirstTalk with Call Unlimited local calling, Call Waiting, Touchtone, 900/976 Blocking. Long Waiting distance calling is $0.044 per minute. $34.95

FirstTalk with Unlimited local calling, Caller ID with Name and Number, Touchtone, Caller ID 900/976 Blocking. Long distance calling is $0.044 per minute. $34.95

FirstTalk Connect Unlimited local calling, 90 free minutes of long distance calling, Caller ID with Name and Number, Call Forwarding, Call Waiting, Three Way Calling, $38.95 Automatic Callback (*69), Touchtone, 900/976 Blocking. Long distance calling is $0.044 per minute over 90 minutes.

FirstTalk Freedom Unlimited local and long distance calling, Caller ID with Name and Number, Call Forwarding, Call Waiting, Three Way Calling and Automatic Callback $52.95 (*69), Touchtone, 900/976 Blocking.

* Long Distance rate is for long distance called within the Continental United States.

4.15 Environmental Impact Fee

This charge is applied to First Communications accounts for the administration and facilitation of maintaining the physical assets required to provide services to our customers, which include but are not limited to paper invoicing, facilities management and network operations. This fee is waived with paperless invoicing.

Residential $5.00

Business $10.00

4.16 Regulatory Compliance Fee

A Regulatory Compliance Fee will apply to all usage and MRC billed at a rate of at least 3.8573%.

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4.17 Business Local Package Plans

FirstCommercial Measured

One or Three year term required

$0.08 per call after 80 Touchtone 900/976 Blocking Caller ID Name and Number Call Forwarding Hunting Optional

Intrastate and Interstate Long Distance* $0.035 per minute Non-recurring charge $60.00 Monthly recurring charge $44.95

FirstCommercial Flat Rate

One or Three year term required

Unlimited local calls Touchtone 900/976 Blocking Caller ID Name and Number Call Forwarding Optional Hunting

Intrastate and Interstate Long Distance* $0.035 per minute Non-recurring charge $60.00 Monthly recurring charge $54.95

* Long Distance rate is for long distance called within the Continental United States.

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4.17 Business Local Package Plans

FirstCommercial Features

Monthly Recurring Charge

Three-way Calling $6.97

Automatic Callback $7.99

Call Forwarding Variable $14.99

Call Forwarding, Don’t Answer $0.60

Call Forwarding, Busy Line $0.60

Call Forwarding, Busy Line/No Answer $3.00

Call Waiting $14.99

Caller ID Name and Number $10.92

Caller ID Number Only $6.97

Caller ID Blocking $0.99 Multi Ring 1 $9.35 Multi Ring 2 $7.49 Repeat Dialing $5.99 Caller ID/Call Waiting (Sneak-a-Peak) $1.99 Speed Calling 8 $5.97 Speed Calling 30 $6.07 Non Listed Service $2.20 Non Published Service $2.20 Call Screening $5.99 Additional Directory Listing $5.00 Multi-Line Hunting FREE Hunting FREE Pay-Per-Use Blocking FREE Caller ID Blocking for Non-Published FREE

Non-recurring Charges Line installation $60.00 Add, remove, change lines $20.00 Add, remove, change features $20.00

57 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones

Michigan Zone 1 Area Code 248 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 203 BIRMINGHAM* 451 PONTIAC* 650 ROCHESTER* 208 SOUTHFIELD* 452 PONTIAC* 651 ROCHESTER* 213 SOUTHFIELD* 454 PONTIAC* 652 ROCHESTER* 223 SOUTHFIELD* 455 SOUTHFIELD* 655 ROYAL OAK* 244 TROY* 456 PONTIAC* 656 ROCHESTER* 247 TROY* 457 TROY* 661 W BLOOMFLD* 253 PONTIAC* 458 BIRMINGHAM* 668 WALLEDLAKE* 258 BIRMINGHAM* 463 BIRMINGHAM* 669 WALLEDLAKE* 262 SOUTHFIELD* 465 NORTHVILLE* 673 DRAYTON PL* 263 SOUTHFIELD* 471 FARMINGTON* 674 DRAYTON PL* 265 BIRMINGHAM* 473 FARMINGTON* 680 TROY* 267 BIRMINGHAM* 474 FARMINGTON* 681 PONTIAC* 269 TROY* 475 PONTIAC* 682 PONTIAC* 273 TROY* 476 FARMINGTON* 683 PONTIAC* 276 PONTIAC* 477 FARMINGTON* 689 TROY* 280 ROYAL OAK* 478 FARMINGTON* 691 ROYAL OAK* 288 ROYAL OAK* 483 SOUTHFIELD* 696 BIRMINGHAM* 293 AUBURN HTS* 488 FARMINGTON* 706 PONTIAC* 299 AUBURN HTS* 489 FARMINGTON* 723 BIRMINGHAM* 304 SOUTHFIELD* 501 SOUTHFIELD* 732 PONTIAC* 305 NORTHVILLE* 503 SOUTHFIELD* 733 ROYAL OAK* 307 ROYAL OAK* 524 TROY* 735 NORTHVILLE* 312 BIRMINGHAM* 526 TROY* 737 W BLOOMFLD* 322 PONTIAC* 528 TROY* 738 PONTIAC* 324 FARMINGTON* 538 W BLOOMFLD* 740 TROY* 331 SOUTHFIELD* 539 W BLOOMFLD* 743 TROY* 332 PONTIAC* 540 BIRMINGHAM* 745 PONTIAC* 333 PONTIAC* 541 ROYAL OAK* 746 SOUTHFIELD*

* Exchange previously appeared in Zone 2

58 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d)

Michigan Zone 1 Area Code 248 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 334 PONTIAC* 542 ROYAL OAK* 753 PONTIAC* 335 PONTIAC* 543 ROYAL OAK* 754 PONTIAC* 336 ROYAL OAK* 544 ROYAL OAK* 758 PONTIAC* 338 PONTIAC* 545 ROYAL OAK* 777 DETROITZN5* 339 PONTIAC* 546 ROYAL OAK* 788 W BLOOMFLD* 340 PONTIAC* 547 ROYAL OAK* 799 SOUTHFIELD* 344 NORTHVILLE* 548 ROYAL OAK* 813 TROY* 347 NORTHVILLE* 549 ROYAL OAK* 816 BIRMINGHAM* 348 NORTHVILLE* 551 ROYAL OAK* 822 BIRMINGHAM* 349 NORTHVILLE* 552 SOUTHFIELD* 827 SOUTHFIELD* 350 SOUTHFIELD* 553 FARMINGTON* 828 TROY* 351 SOUTHFIELD* 554 ROYAL OAK* 844 AUBURN HTS* 352 SOUTHFIELD* 557 SOUTHFIELD* 848 FARMINGTON* 353 SOUTHFIELD* 559 SOUTHFIELD* 849 SOUTHFIELD* 354 SOUTHFIELD* 569 SOUTHFIELD* 851 W BLOOMFLD* 355 SOUTHFIELD* 577 ROYAL OAK* 852 AUBURN HTS* 356 SOUTHFIELD* 582 ROYAL OAK* 853 AUBURN HTS* 357 SOUTHFIELD* 583 ROYAL OAK* 855 W BLOOMFLD* 358 SOUTHFIELD* 584 ROYAL OAK* 857 PONTIAC* 359 SOUTHFIELD* 585 ROYAL OAK* 858 PONTIAC* 362 TROY* 586 ROYAL OAK* 865 W BLOOMFLD* 364 PONTIAC* 588 ROYAL OAK* 874 PONTIAC* 368 SOUTHFIELD* 589 ROYAL OAK* 876 FARMINGTON* 370 PONTIAC* 591 ROYAL OAK* 879 TROY* 371 PONTIAC* 592 W BLOOMFLD* 888 FARMINGTON* 372 SOUTHFIELD* 593 BIRMINGHAM* 898 ROYAL OAK* 373 PONTIAC* 594 BIRMINGHAM* 901 BIRMINGHAM* 374 NORTHVILLE* 596 NORTHVILLE* 902 SOUTHFIELD* 375 ROCHESTER* 597 ROYAL OAK* 903 SOUTHFIELD* 377 PONTIAC* 601 ROCHESTER* 905 SOUTHFIELD* 380 NORTHVILLE* 603 SOUTHFIELD* 926 WALLEDLAKE* 386 SOUTHFIELD* 606 AUBURN HTS* 932 W BLOOMFLD* 395 SOUTHFIELD* 608 ROCHESTER* 945 SOUTHFIELD*

* Exchange previously appeared in Zone 2

59 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d)

Michigan Zone 1 Area Code 248 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 398 ROYAL OAK* 614 BIRMINGHAM* 948 SOUTHFIELD* 399 ROYAL OAK* 615 FARMINGTON* 952 BIRMINGHAM* 404 TROY* 616 ROYAL OAK* 960 WALLEDLAKE* 414 ROYAL OAK* 618 DRAYTON PL* 964 TROY* 423 SOUTHFIELD* 619 TROY* 967 ROYAL OAK* 424 SOUTHFIELD* 624 WALLEDLAKE* 968 ROYAL OAK* 426 FARMINGTON* 626 W BLOOMFLD* 972 PONTIAC* 427 FARMINGTON* 637 BIRMINGHAM* 975 PONTIAC* 433 BIRMINGHAM* 641 BIRMINGHAM* 988 BIRMINGHAM* 435 ROYAL OAK* 642 BIRMINGHAM* 994 FARMINGTON* 442 FARMINGTON* 643 BIRMINGHAM* 443 SOUTHFIELD* 644 BIRMINGHAM* 445 SOUTHFIELD* 645 BIRMINGHAM* 447 SOUTHFIELD* 646 BIRMINGHAM* 448 SOUTHFIELD* 647 BIRMINGHAM* 449 NORTHVILLE* 649 BIRMINGHAM*

* Exchange previously appeared in Zone 2

60 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d)

Michigan Zone 1 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 206 DETROITZN6* 508 DETROITZN5* 823 DETROITZN2* 232 DETROITZN5* 531 DETROITZN5* 824 DETROITZN2* 233 DETROITZN5* 532 DETROITZN5* 831 DETROITZN1* 240 DETROITZN6* 533 DETROITZN5* 832 DETROITZN1* 248 DETROITZN6* 534 DETROITZN5* 833 DETROITZN1* 249 DETROITZN5* 535 DETROITZN5* 835 DETROITZN4* 253 DETROITZN6* 537 DETROITZN5* 836 DETROITZN4* 255 DETROITZN5* 538 DETROITZN5* 837 DETROITZN4* 259 DETROITZN1* 541 DETROITZN5* 838 DETROITZN4* 267 DETROITZN2* 543 DETROITZN5* 841 DETROITZN6* 270 DETROITZN4* 551 DETROITZN6* 842 DETROITZN6* 271 DETROITZN6* 553 DETROITZN1* 843 DETROITZN6* 272 DETROITZN4* 554 DETROITZN6* 845 DETROITZN6* 273 DETROITZN4* 556 DETROITZN1* 846 DETROITZN6* 274 DETROITZN6* 560 DETROITZN5* 849 DETROITZN6* 275 DETROITZN5* 561 DETROITZN6* 870 DETROITZN1* 277 DETROITZN6* 562 DETROITZN6* 871 DETROITZN1* 278 DETROITZN6* 563 DETROITZN6* 872 DETROITZN1* 291 DETROITZN6* 564 DETROITZN3* 873 DETROITZN1* 292 DETROITZN6* 565 DETROITZN6* 874 DETROITZN1* 294 DETROITZN6* 566 DETROITZN1* 875 DETROITZN1* 295 DETROITZN6* 567 DETROITZN1* 876 DETROITZN1* 297 DETROITZN6* 568 DETROITZN1* 877 DETROITZN1* 298 DETROITZN1* 571 DETROITZN2* 881 DETROITZN2* 299 DETROITZN6* 576 DETROITZN1* 882 DETROITZN2* 302 DETROITZN5* 577 DETROITZN1* 884 DETROITZN2* 317 DETROITZN6* 578 DETROITZN1* 885 DETROITZN2* 322 DETROITZN6* 579 DETROITZN2* 886 DETROITZN2* 323 DETROITZN6* 581 DETROITZN6* 891 DETROITZN3* 331 DETROITZN2* 582 DETROITZN6* 892 DETROITZN3*

* Exchange previously appeared in Zone 2

61 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d)

Michigan Zone 1 Area Code 313 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 336 DETROITZN6* 583 DETROITZN6* 893 DETROITZN3* 337 DETROITZN6* 584 DETROITZN6* 916 DETROITZN1* 343 DETROITZN2* 592 DETROITZN5* 921 DETROITZN2* 359 DETROITZN6* 593 DETROITZN6* 922 DETROITZN2* 365 DETROITZN3* 594 DETROITZN6* 923 DETROITZN2* 366 DETROITZN3* 599 DETROITZN5* 924 DETROITZN2* 368 DETROITZN3* 602 DETROITZN5* 925 DETROITZN2* 369 DETROITZN3* 619 DETROITZN6* 926 DETROITZN2* 375 DETROITZN6* 621 DETROITZN6* 928 DETROITZN6* 381 DETROITZN6* 624 DETROITZN6* 937 DETROITZN5* 382 DETROITZN6* 640 DETROITZN2* 943 DETROITZN6* 383 DETROITZN6* 642 DETROITZN2* 945 DETROITZN6* 386 DETROITZN6* 647 DETROITZN2* 966 DETROITZN1* 387 DETROITZN5* 653 DETROITZN4* 972 DETROITZN1* 388 DETROITZN6* 656 DETROITZN1* 974 DETROITZN 389 DETROITZN6* 659 DETROITZN4* 982 DETROITZN6 390 DETROITZN6* 664 DETROITZN1* 993 DETROITZN1* 392 DETROITZN1* 665 DETROITZN1* 996 DETROITZN6* 393 DETROITZN1* 667 DETROITZN1* 394 DETROITZN1* 722 DETROITZN6 396 DETROITZN1* 724 DETROITZN6 417 DETROITZN2* 730 DETROITZN6* 425 DETROITZN6* 745 DETROITZN1* 436 DETROITZN6 755 DETROITZN6* 438 ZN6 758 DETROITZN1* 441 DETROITZN6* 780 DETROITZN5* 446 DETROITZN1* 786 DETROITZN5* 456 DETROITZN1* 791 DETROITZN6* 493 DETROITZN4* 792 DETROITZN6* 494 DETROITZN1* 794 DETROITZN5* 499 DETROITZN2* 821 DETROITZN2* 507 DETROITZN5* 822 DETROITZN2*

* Exchange previously appeared in Zone 2

62 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d)

Michigan Zone 1 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 203 LANSING* 351 LANSING* 483 LANSING* 241 LANSING* 353 LANSING* 484 LANSING* 267 LANSING* 355 LANSING* 485 LANSING* 272 LANSING* 363 LANSING* 487 LANSING* 316 LANSING* 364 LANSING* 664 LANSING* 324 LANSING* 367 LANSING* 702 LANSING* 325 LANSING* 371 LANSING* 706 LANSING* 332 LANSING* 372 LANSING* 763 LANSING* 333 LANSING* 373 LANSING* 882 LANSING* 334 LANSING* 374 LANSING* 884 LANSING* 335 LANSING* 377 LANSING* 885 LANSING* 336 LANSING* 381 LANSING* 887 LANSING* 337 LANSING* 393 LANSING* 342 LANSING* 394 LANSING* 346 LANSING* 432 LANSING* 347 LANSING* 481 LANSING* 349 LANSING* 482 LANSING*

* Exchange previously appeared in Zone 2

63 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d)

Michigan Zone 1 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 226 MT CLEMENS* 469 MT CLEMENS* 759 CENTERLINE* 228 MT CLEMENS* 492 CENTERLINE* 771 ROSEVILLE* 247 UTICA* 493 MT CLEMENS* 772 ROSEVILLE* 254 UTICA* 497 CENTERLINE* 773 ROSEVILLE* 263 MT CLEMENS* 498 ROSEVILLE* 774 ROSEVILLE* 264 WARREN* 532 UTICA* 775 ROSEVILLE* 268 WARREN* 552 ROSEVILLE* 776 ROSEVILLE* 274 WARREN* 558 CENTERLINE* 777 ROSEVILLE* 276 WARREN* 563 ROSEVILLE* 778 ROSEVILLE* 285 ROSEVILLE* 566 UTICA* 779 ROSEVILLE* 286 MT CLEMENS* 573 CENTERLINE* 783 MT CLEMENS* 293 ROSEVILLE* 574 CENTERLINE* 790 MT CLEMENS* 294 ROSEVILLE* 575 CENTERLINE* 791 MT CLEMENS* 296 ROSEVILLE* 576 CENTERLINE* 792 MT CLEMENS* 307 MT CLEMENS* 578 CENTERLINE* 795 WARREN* 323 UTICA* 582 CENTERLINE* 803 UTICA* 393 CENTERLINE* 726 UTICA* 825 WARREN* 412 MT CLEMENS* 731 UTICA* 826 WARREN* 415 ROSEVILLE* 739 UTICA* 939 WARREN* 416 MT CLEMENS* 741 MT CLEMENS* 947 CENTERLINE* 427 CENTERLINE* 746 MT CLEMENS* 954 MT CLEMENS* 443 ROSEVILLE* 751 CENTERLINE* 977 WARREN* 445 ROSEVILLE* 753 CENTERLINE* 978 WARREN* 446 WARREN* 754 CENTERLINE* 979 WARREN* 447 ROSEVILLE* 755 CENTERLINE* 983 WARREN* 463 MT CLEMENS* 756 CENTERLINE* 986 CENTERLINE* 465 MT CLEMENS* 757 CENTERLINE* 991 UTICA* 466 MT CLEMENS* 758 CENTERLINE* 997 UTICA* 468 MT CLEMENS*

* Exchange previously appeared in Zone 2

64 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d)

Michigan Zone 1 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 233 GRAND RPDS* 447 GRAND RPDS* 732 GRAND RPDS* 234 GRAND RPDS* 451 GRAND RPDS* 735 GRAND RPDS* 235 GRAND RPDS* 452 GRAND RPDS* 742 GRAND RPDS* 241 GRAND RPDS* 453 GRAND RPDS* 752 GRAND RPDS* 242 GRAND RPDS* 454 GRAND RPDS* 770 GRAND RPDS* 243 GRAND RPDS* 456 GRAND RPDS* 771 GRAND RPDS* 245 GRAND RPDS* 458 GRAND RPDS* 774 GRAND RPDS* 246 GRAND RPDS* 459 GRAND RPDS* 776 GRAND RPDS* 247 GRAND RPDS* 475 GRAND RPDS* 784 GRAND RPDS* 248 GRAND RPDS* 486 GRAND RPDS* 785 GRAND RPDS* 249 GRAND RPDS* 514 GRAND RPDS* 791 GRAND RPDS* 252 GRAND RPDS* 530 GRAND RPDS* 840 GRAND RPDS* 257 GRAND RPDS* 531 GRAND RPDS* 913 GRAND RPDS 261 GRAND RPDS* 532 GRAND RPDS* 336 GRAND RPDS* 534 GRAND RPDS* 356 GRAND RPDS* 538 GRAND RPDS* 361 GRAND RPDS* 632 GRAND RPDS* 363 GRAND RPDS* 643 GRAND RPDS* 364 GRAND RPDS* 647 GRAND RPDS* 365 GRAND RPDS* 653 GRAND RPDS* 391 GRAND RPDS* 717 GRAND RPDS* 406 GRAND RPDS* 724 GRAND RPDS*

* Exchange previously appeared in Zone 2

65 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d)

Michigan Zone 1 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 207 PLYMOUTH* 467 WAYNE* 710 WAYNE* 213 ANN ARBOR* 477 ANN ARBOR* 712 YPSILANTI* 214 ANN ARBOR* 479 WYANDOTTE* 721 WAYNE* 222 ANN ARBOR* 480 YPSILANTI* 722 WAYNE* 232 ANN ARBOR* 481 YPSILANTI* 727 WAYNE* 246 WYANDOTTE* 482 YPSILANTI* 728 WAYNE* 254 PLYMOUTH* 483 YPSILANTI* 729 WAYNE* 261 LIVONIA* 484 YPSILANTI* 736 WAYNE* 266 LIVONIA* 485 YPSILANTI* 737 PLYMOUTH* 281 WYANDOTTE* 486 WYANDOTTE* 741 ANN ARBOR* 282 WYANDOTTE* 487 YPSILANTI* 743 LIVONIA* 283 WYANDOTTE* 513 LIVONIA* 747 ANN ARBOR* 284 WYANDOTTE* 522 LIVONIA* 759 WYANDOTTE* 285 WYANDOTTE* 523 LIVONIA* 761 ANN ARBOR* 287 WYANDOTTE* 524 LIVONIA* 762 LIVONIA* 302 ANN ARBOR* 525 LIVONIA* 763 ANN ARBOR* 324 WYANDOTTE* 528 YPSILANTI* 764 ANN ARBOR* 326 WAYNE* 542 LIVONIA* 769 ANN ARBOR* 327 ANN ARBOR* 544 YPSILANTI* 779 LIVONIA* 332 ANN ARBOR* 547 YPSILANTI* 805 LIVONIA* 334 WAYNE* 565 ANN ARBOR* 827 ANN ARBOR* 354 PLYMOUTH* 572 YPSILANTI* 845 ANN ARBOR* 362 TRENTON* 582 PLYMOUTH* 913 ANN ARBOR* 367 LIVONIA* 591 LIVONIA* 930 ANN ARBOR* 374 WYANDOTTE* 595 WAYNE* 936 ANN ARBOR* 386 PLYMOUTH* 615 ANN ARBOR* 946 ROMULUS* 414 PLYMOUTH* 619 ANN ARBOR* 947 ROMULUS* 416 PLYMOUTH* 622 ANN ARBOR* 953 LIVONIA* 420 PLYMOUTH* 623 ANN ARBOR* 971 ANN ARBOR* 421 LIVONIA* 632 LIVONIA* 973 ANN ARBOR*

* Exchange previously appeared in Zone 2

66 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d)

Michigan Zone 1 Area Code 734 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 422 LIVONIA* 641 WAYNE* 975 ANN ARBOR* 425 LIVONIA* 647 ANN ARBOR* 994 ANN ARBOR* 427 LIVONIA* 655 LIVONIA* 995 ANN ARBOR* 432 LIVONIA* 662 ANN ARBOR* 996 ANN ARBOR* 434 YPSILANTI* 663 ANN ARBOR* 997 ANN ARBOR* 451 PLYMOUTH* 665 ANN ARBOR* 998 ANN ARBOR* 453 PLYMOUTH* 666 LIVONIA* 454 PLYMOUTH* 668 ANN ARBOR* 455 PLYMOUTH* 669 ANN ARBOR* 458 LIVONIA* 671 TRENTON* 459 PLYMOUTH* 675 TRENTON* 462 LIVONIA* 676 TRENTON* 464 LIVONIA* 677 ANN ARBOR* 466 LIVONIA* 692 TRENTON*

* Exchange previously appeared in Zone 2

67 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d)

Michigan Zone 1 Area Code 810 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 230 FLINT* 301 FLINT* 760 FLINT* 232 FLINT* 341 FLINT* 762 FLINT* 233 FLINT* 342 FLINT* 766 FLINT* 234 FLINT* 422 FLINT* 767 FLINT* 235 FLINT* 424 FLINT* 768 FLINT* 236 FLINT* 715 FLINT* 780 FLINT* 237 FLINT* 720 FLINT* 785 FLINT* 238 FLINT* 732 FLINT* 787 FLINT* 239 FLINT* 733 FLINT* 789 FLINT* 251 FLINT* 742 FLINT* 835 FLINT* 257 FLINT* 743 FLINT* 282 FLINT* 744 FLINT*

* Exchange previously appeared in Zone 2

68 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d)

Michigan Zone 2 Area Code 248 ** Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 328 HOLLY 446 SOUTH LYON 634 HOLLY 437 SOUTH LYON 486 SOUTH LYON

Michigan Zone 2 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 223 BATTLE CRK 372 KALAMAZOO 781 MARSHALL 226 KALAMAZOO 373 KALAMAZOO 789 MARSHALL 276 KALAMAZOO 375 KALAMAZOO 823 KALAMAZOO 321 KALAMAZOO 376 KALAMAZOO 833 KALAMAZOO 323 KALAMAZOO 381 KALAMAZOO 841 BATTLE CRK 324 KALAMAZOO 382 KALAMAZOO 870 KALAMAZOO 327 KALAMAZOO 383 KALAMAZOO 945 HASTINGS 329 KALAMAZOO 384 KALAMAZOO 948 HASTINGS 333 KALAMAZOO 385 KALAMAZOO 961 BATTLE CRK 337 KALAMAZOO 387 KALAMAZOO 962 BATTLE CRK 341 KALAMAZOO 388 KALAMAZOO 963 BATTLE CRK 342 KALAMAZOO 544 KALAMAZOO 964 BATTLE CRK 343 KALAMAZOO 552 KALAMAZOO 965 BATTLE CRK 344 KALAMAZOO 553 KALAMAZOO 966 BATTLE CRK 345 KALAMAZOO 565 BATTLE CRK 968 BATTLE CRK 346 KALAMAZOO 567 KALAMAZOO 969 BATTLE CRK 349 KALAMAZOO 660 BATTLE CRK 973 KALAMAZOO 353 KALAMAZOO 727 MARSHALL 979 BATTLE CRK 368 KALAMAZOO 753 BATTLE CRK

Michigan Zone 2 Area Code 517 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 540 HOWELL 546 HOWELL 552 HOWELL 545 HOWELL 548 HOWELL

69 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d)

Michigan Zone 2 Area Code 616 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 281 GRAND RPDS 546 HOLLAND 786 HOLLAND 296 GRANDHAVEN 554 DUTTON 803 DUTTON 355 HOLLAND 594 HOLLAND 827 GRAND RPDS 392 HOLLAND 654 ZEELAND 842 GRANDHAVEN 393 HOLLAND 656 DUTTON 844 GRANDHAVEN 394 HOLLAND 662 HUDSONVL 846 GRANDHAVEN 395 HOLLAND 667 GRAND RPDS 847 GRANDHAVEN 396 HOLLAND 669 HUDSONVL 850 GRANDHAVEN 399 HOLLAND 698 DUTTON 860 HOLLAND 455 GRAND RPDS 738 HOLLAND 994 HOLLAND 457 GRAND RPDS 748 ZEELAND 494 HOLLAND 772 ZEELAND

Michigan Zone 2 Area Code 734 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 240 MONROE 243 MONROE 384 MONROE 241 MONROE 265 MONROE 457 MONROE 242 MONROE

Michigan Zone 2 Area Code 810 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 220 BRIGHTON 626 BRIGHTON 736 FLINT 225 BRIGHTON 629 FENTON 750 FENTON 227 BRIGHTON 640 CLIMTMORRS 844 BRIGHTON 229 BRIGHTON 659 FLUSHING 887 PORT HURON 245 LAPEER 664 LAPEER 953 GRANDBLANC 250 FLINT 667 LAPEER 966 PORT HURON 487 FLUSHING 686 CLIMTMORRS 982 PORT HURON 494 BRIGHTON 687 CLIMTMORRS 984 PORT HURON 564 CLIMTMORRS 694 GRANDBLANC 985 PORT HURON 603 GRANDBLANC 695 GRANDBLANC 987 PORT HURON 606 GRANDBLANC 714 FENTON 989 PORT HURON

70 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d) Michigan Zone 2 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 249 SAGINAW 752 SAGINAW 799 SAGINAW 298 SAGINAW 753 SAGINAW 830 SAGINAW 321 SAGINAW 754 SAGINAW 832 MIDLAND 497 SAGINAW 755 SAGINAW 835 MIDLAND 498 SAGINAW 757 SAGINAW 837 MIDLAND 583 SAGINAW 758 SAGINAW 839 MIDLAND 631 MIDLAND 759 SAGINAW 870 SAGINAW 633 MIDLAND 771 SAGINAW 890 SAGINAW 636 MIDLAND 776 SAGINAW 891 BAY CITY 638 MIDLAND 777 SAGINAW 892 BAY CITY 667 BAY CITY 790 SAGINAW 893 BAY CITY 671 BAY CITY 791 SAGINAW 894 BAY CITY 684 BAY CITY 792 SAGINAW 895 BAY CITY 686 BAY CITY 793 SAGINAW 907 SAGINAW 746 SAGINAW 797 SAGINAW 964 SAGINAW

Michigan Zone 3 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 237 CHARLEVOIX 534 TRAVERSECY 825 MCBAIN 238 INDIAN RIV 535 WALLOON LK 829 TUSTIN 242 HARBOR SPG 536 EASTJORDAN 832 REED CITY 256 LKLEELANAU 539 PELLSTON 834 GRANT 258 KALKASKA 547 CHARLEVOIX 856 MORLEY 264 ELK RAPIDS 582 BOYNE CITY 876 CADILLAC 266 IRONS 587 MANCELONA 879 FIFE LAKE 267 WILLIAMSBG 591 BIG RAPIDS 882 BEULAH 276 INTERLOCHN 592 BIG RAPIDS 889 ONEKAMA 347 PETOSKEY 597 CHEBOYGAN 890 TRAVERSECY 348 PETOSKEY 625 CHEBOYGAN 922 TRAVERSECY 352 FRANKFORT 627 CHEBOYGAN 924 FREMONT 354 CORAL 652 NEWAYGO 928 FREMONT 386 NORTHPORT 689 WHITECLOUD 929 TRAVERSECY 389 HARRIETTA 723 MANISTEE 932 TRAVERSECY 392 TRAVERSECY 734 EVART 933 TRAVERSECY 398 MANISTEE 743 MARION 935 TRAVERSECY 436 MACKINAWCY 745 BALDWIN 938 TRAVERSECY 439 PETOSKEY 757 SCOTTVILLE 941 TRAVERSECY 462 FOUNTAIN 768 LE ROY 942 CADILLAC 464 FREESOIL 775 CADILLAC 943 TRAVERSECY 487 PETOSKEY 779 CADILLAC 946 TRAVERSECY 525 WOLVERINE 796 BIG RAPIDS 947 TRAVERSECY 526 HARBOR SPG 797 LUTHER 995 TRAVERSECY 527 BIG RAPIDS 824 MANTON 71 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d)

Michigan Zone 3 Area Code 248 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 236 OXFORD 576 PONTIAC 698 COMMERCE 360 COMMERCE 620 CLARKSTON 814 LAKE ORION 363 COMMERCE 623 DRAYTON PL 838 PONTIAC 366 COMMERCE 625 CLARKSTON 886 DRAYTON PL 391 PONTIAC 628 OXFORD 922 CLARKSTON 393 PONTIAC 666 DRAYTON PL 944 PONTIAC 394 CLARKSTON 693 LAKE ORION 969 OXFORD 512 PONTIAC

Michigan Zone 3 Area Code 269 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 408 ST JOSEPH 665 GALESBURG 778 FULTON 428 ST JOSEPH 672 MARTIN 792 WAYLAND 429 ST JOSEPH 683 NILES 793 HOPKINS 461 EAU CLAIRE 684 NILES 795 MIDDLEVL 463 WATERVLIET 685 PLAINWELL 849 BENTON HBR 468 COLOMA 687 NILES 923 BENTON HBR 469 NEWBUFFALO 692 OTSEGO 925 BENTON HBR 471 BERRIENSPG 694 OTSEGO 926 BENTON HBR 473 BERRIENSPG 695 BUCHANAN 927 BENTON HBR 545 GALIEN 697 BUCHANAN 934 BENTON HBR 556 ST JOSEPH 729 ATHENS 944 BENTON HBR 586 NEWBUFFALO 749 OLIVET 982 ST JOSEPH 605 BENTON HBR 756 THREE OAKS 983 ST JOSEPH 626 SCOTTS 759 BENTON HBR 985 ST JOSEPH 629 RICHLAND 763 BELLEVUE 649 VICKSBURG

72 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d)

Michigan Zone 3 Area Code 313 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 221 DETROITZN1 491 DETROITZN4 883 DETROITZN3 222 DETROITZN1 496 DETROITZN1 894 DETROITZN1 223 DETROITZN1 521 DETROITZN2 895 DETROITZN1 224 DETROITZN1 526 DETROITZN2 896 DETROITZN1 225 DETROITZN1 527 DETROITZN2 897 DETROITZN1 226 DETROITZN1 596 DETROITZN1 898 DETROITZN1 234 DETROITZN1 628 DETROITZN1 899 DETROITZN1 235 DETROITZN1 760 DETROITZN1 927 DETROITZN4 237 DETROITZN1 772 DETROITZN4 931 DETROITZN4 245 DETROITZN2 834 DETROITZN4 933 DETROITZN4 252 DETROITZN3 839 DETROITZN2 934 DETROITZN4 256 DETROITZN1 852 DETROITZN3 935 DETROITZN4 335 DETROITZN1 861 DETROITZN4 956 DETROITZN3 340 DETROITZN4 862 DETROITZN4 957 DETROITZN3 341 DETROITZN4 863 DETROITZN4 961 DETROITZN1 342 DETROITZN4 864 DETROITZN4 962 DETROITZN1 345 DETROITZN4 865 DETROITZN3 963 DETROITZN1 361 DETROITZN1 866 DETROITZN3 964 DETROITZN1 371 DETROITZN2 867 DETROITZN3 965 DETROITZN1 372 DETROITZN2 868 DETROITZN3 967 DETROITZN1 442 DETROITZN1 869 DETROITZN3 983 DETROITZN1 471 DETROITZN1

73 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d)

Michigan Zone 3 Area Code 517 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 223 FOWLERVL 629 ALBION 768 JACKSON 244 MASON 630 ALBION 769 JACKSON 321 LANSING 636 LANSING 780 JACKSON 322 LANSING 645 POTTERVL 782 JACKSON 323 LANSING 646 DIMONDALE 783 JACKSON 327 LANSING 647 PORTLAND 784 JACKSON 339 LANSING 649 MULLIKEN 787 JACKSON 437 HILLSDALE 663 EATON RPD 788 JACKSON 439 HILLSDALE 676 MASON 789 JACKSON 529 CLARKLAKE 694 HOLT 796 JACKSON 536 NAPOLEON 699 HOLT 817 JACKSON 541 CHARLOTTE 703 LANSING 840 JACKSON 543 CHARLOTTE 721 LANSING 841 JACKSON 575 LANSING 726 VERMONTVL 849 JONESVILLE 589 LESLIE 748 JACKSON 852 NASHVILLE 607 HILLSDALE 750 JACKSON 886 LANSING 623 DANSVILLE 764 JACKSON 960 JACKSON

Michigan Zone 3 Area Code 586 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 336 ROMEO 725 NEWBALTIMR 786 WASHINGTON 421 MT CLEMENS 749 NEW HAVEN 948 MT CLEMENS 598 MT CLEMENS 752 ROMEO 949 MT CLEMENS 677 WASHINGTON 781 WASHINGTON 992 WASHINGTON 716 NEWBALTIMR 784 ARMADA

74 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d) Michigan Zone 3 Area Code 616 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 225 GREENVILLE 678 KENT CITY 887 SPARTA 285 GRAND RPDS 681 DORR 891 CALEDONIA 335 HOLLAND 682 ADA 896 JAMESTOWN 374 LAKEODESSA 691 GRATTAN 897 LOWELL 464 GRAND RPDS 693 CLARKSVL 940 GRAND RPDS 522 IONIA 696 CEDAR SPG 942 GRAND RPDS 523 IONIA 754 GREENVILLE 949 GRAND RPDS 526 GRAND RPDS 765 FREEPORT 954 GRAND RPDS 527 IONIA 787 ADA 955 GRAND RPDS 575 GRAND RPDS 794 BELDING 956 GRAND RPDS 583 BYRON CTR 863 ROCKFORD 957 GRAND RPDS 636 SAND LAKE 866 ROCKFORD 974 GRAND RPDS 642 SARANAC 868 ALTO 975 GRAND RPDS 675 CASNOVIA 874 ROCKFORD 977 GRAND RPDS 676 ADA 877 MOLINE 984 TRUFANT 677 MARNE 878 BYRON CTR 987 LOWELL

Michigan Zone 3 Area Code 734 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 229 ROMULUS 439 MILAN 789 FLAT ROCK 247 ROMULUS 449 WHITMORELK 844 PLYMOUTH 289 MONROE 461 WILLIS 878 PINCKNEY 379 ROCKWOOD 475 CHELSEA 941 ROMULUS 394 WAYNE 495 YPSILANTI 942 ROMULUS 397 WAYNE 654 CARLETON 954 PINCKNEY 398 WAYNE 697 BELLEVILLE 955 ROMULUS 424 DEXTER 699 BELLEVILLE 957 BELLEVILLE 426 DEXTER 753 NEW BOSTON 981 PLYMOUTH 428 MANCHESTER 782 FLAT ROCK 983 PLYMOUTH 433 CHELSEA 783 FLAT ROCK

Michigan Zone 3 Area Code 810 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 231 BRIGHTON 385 PORT HURON 672 SNOVER 266 BYRON 388 PORT HURON 679 CROSWELL 326 ST CLAIR 622 PT SANILAC 748 ALGONAC 329 ST CLAIR 632 HARTLAND 765 MARINECITY 359 LEXINGTON 633 APPLEGATE 794 ALGONAC 364 PORT HURON 648 SANDUSKY 878 CROSWELL 378 PECK 657 CARSONVL

75 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.18 Michigan Zones (cont’d) Michigan Zone 3 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 224 WAKEFIELD 372 GWINN 643 ST IGNACE 225 MARQUETTE 376 REPUBLIC 661 AMASA 226 MARQUETTE 384 CORNELL 663 BESSEMER 227 MARQUETTE 428 GLADSTONE 667 BESSEMER 228 MARQUETTE 466 BARK RIVER 702 ISHPEMING 229 WAKEFIELD 474 RAPIDRIVER 753 STEPHENSON 233 ESCANABA 475 NEGAUNEE 774 IRON MT 249 MARQUETTE 477 ENGADINE 776 IRON MT 253 SALTSTMARI 482 HOUGHTON 779 IRON MT 264 MARQUETTE 483 HOUGHTON 786 ESCANABA 265 IRON RIVER 485 ISHPEMING 789 ESCANABA 289 KEWEENAW 486 ISHPEMING 822 AMASA 292 BREVORT 487 HOUGHTON 825 GLADSTONE 293 NEWBERRY 497 POWERS 826 STEPHENSON 296 LAKELINDEN 498 HERMANSVL 847 MACKINACIS 323 MICHIGAMME 523 HOUGHTON 850 MARQUETTE 337 CALUMET 542 CHANNING 863 MENOMINEE 339 CHAMPION 563 NORWAY 864 MENOMINEE 345 BIG BAY 569 TROUT LAKE 875 CRYSTALFLS 346 GWINN 575 BERGLAND 932 IRONWOOD 356 ROCK 586 CURTIS 934 CALUMET 358 WATERSMEET 632 SALTSTMARI 970 NORWAY 359 PERKINS 635 SALTSTMARI

Michigan Zone 3 Area Code 989 Wire Center Wire Center Exchange Name Exchange Wire Center Name Exchange Name 246 GLADWIN 588 FARWELL 718 STANDISH 269 BAD AXE 624 BIRCH RUN 739 OSCODA 343 WESTBRANCH 652 FRANKENMTH 747 OSCODA 345 WESTBRANCH 656 BAY PORT 770 SAGINAW 362 EAST TAWAS 658 UBLY 781 SAGINAW 386 CLARE 662 AUBURN 802 CLARE 389 ST HELEN 665 GAGETOWN 823 VASSAR 426 GLADWIN 674 UNIONVILLE 843 MAYVILLE 433 ROSEBUSH 678 OWENDALE 846 STANDISH 435 BEAVERTON 691 AKRON 865 ST CHARLES 465 COLEMAN 692 FREELAND 868 REESE 495 MIDLAND 693 FAIRGROVE 883 SEBEWAING 496 MIDLAND 695 FREELAND 918 UNIONVILLE 539 HARRISON 697 LINWOOD 984 EAST TAWAS 544 FARWELL

76 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service

Dedicated Service is provided over a T-1 or greater circuit and can be analog, digital, integrated T1s or ISDN PRI. Non-recurring Charges (NRCs) apply for changes prior to installation and post installation.

Changes to an Order prior to installation NRC

Service Order Change Customer requested change requiring a different circuit type or change in bandwidth prior to loop drop $20.00

Order Cancellation Over 48 hours from loop drop $750.00 Less than 48 hours from loop drop $1500.00

FOC reschedule Customer requested change of the date of the loop drop after the date has been communicated to the customer, must be greater than 24 hours prior to loop drop date. $75.00

Port reschedule Over 48 hours from the date of the port activity $500.00 Less than 48 hours from the date of the port activity $750.00

Block Directory Assistance $50.00

Expedite Fee When customer requests to expedite the installation, an expedite charge is applied regardless of whether requested date is achieved; Company will make every attempt to meet the expedite date however, Company does not guarantee that the installation would occur in the time requested. Zone 1-3 $500.00 Off Net $1500.00

77 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

Changes to Service post installation NRC

Circuit Change Charge Add additional bandwidth or change circuit type $500.00

Move Change in customer physical address within same company footprint, providing the same product $500.00

Account Change Charge Changes to features, DIDs, listings, Account codes $25.00

Block Directory Assistance $50.00

Advanced Services Technician Charges

Truck Roll $100.00

Service Visit, per 15 minute increments Minimum of one charge per Truck Roll $20.00

78 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

4.19.1 FirstConnect Local T-1

FirstConnect Local T-1 is for business customer end users. The service includes from 1 up to 24 voice line equivalents with unlimited local usage.

Monthly Loop Charge:

Zone 12 Months 24 Months 36 Months 1 $399.00 $374.00 $349.00 2 $449.00 $424.00 $399.00 3 $499.00 $474.00 $449.00

EUCL $26.95

Installation Fee $500.00

Long Distance Rate $0.029 per minute

LD rate is for intrastate and interstate calls within the continental United States.

Off Net ICB

79 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

4.19.2 FirstConnect PRI

FirstConnect Local T-1 is for business customer end users. The service includes 23 voice channels and 1 data channel for signaling.

Monthly Loop Charge:

Zone 12 Months 24 Months 36 Months 1 $399.00 $374.00 $349.00 2 $449.00 $424.00 $399.00 3 $499.00 $474.00 $449.00

EUCL $26.95

Installation Fee $500.00

Long Distance Rate $0.029 per minute

LD rate is for intrastate and interstate calls within the continental United States.

Direct Inward Dial Numbers can be added to the circuit:

Description Retail Per Block of 20 (MRC) $5.00 Installation per request (NRC) $25.00

Off Net ICB

80 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

4.19.3 Zone Pricing for FirstConnect T-1 Products

MI Zone 1 Area Code 231 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 392 TRCYMIMN 929 TRCYMIMN 941 TRCYMIMN 534 TRCYMIMN 932 TRCYMIMN 946 TRCYMIMN 890 TRCYMIMN 933 TRCYMIMN 947 TRCYMIMN 922 TRCYMIMN 935 TRCYMIMN 995 TRCYMIMN

81 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

4.19.3 Zone Pricing for FirstConnect T-1 Products (cont’d)

MI Zone 1 Area Code 248 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 208 SFLDMIMN 443 SFLDMIOK 681 PNTCMIWS 213 SFLDMIMN 445 SFLDMIMN 682 PNTCMIWS 223 SFLDMIMN 446 SLYNMIMN 683 PNTCMIWS 236 OXFRMIOX 447 SFLDMIMN 693 LKORMILO 262 SFLDMIMN 448 SFLDMIMN 696 ABHGMIMN 263 SFLDMIMN 455 SFLDMIMN 698 CMRCMINR 265 ABHGMIMN 475 PNTCMINE 706 PNTCMIWS 267 ABHGMIMN 483 SFLDMIOK 732 PNTCMINE 276 PNTCMINE 486 SLYNMIMN 737 WBFDMIMN 293 ABHGMIMN 488 FMHLMIFH 738 PNTCMIWS 299 ABHGMIMN 489 FMHLMIFH 746 SFLDMIMN 304 SFLDMIMN 501 SFLDMIMN 754 PNTCMINE 312 ABHGMIMN 503 SFLDMIMN 777 DTRTMIRF 324 FMHLMIFH 512 ABHLMIBH 788 FMHLMIFH 328 HLLYMIHY 538 WBFDMIMN 799 SFLDMIMN 331 SFLDMIOK 539 WBFDMIMN 813 ABHGMIMN 339* PNTCMINE 552 SFLDMIOK 814 LKORMILO 340 PNTCMINE 553 FMHLMIFH 827 SFLDMIMN 350 SFLDMIMN 557 SFLDMIOK 828 ABHGMIMN 351 SFLDMIMN 559 SFLDMIOK 838 ABHLMIBH 352 SFLDMIMN 569 SFLDMIOK 844 ABHGMIMN 353 SFLDMIMN 576 ABHLMIBH 848 FMHLMIFH 354 SFLDMIMN 592** FMHLMIFH 849 SFLDMIOK 355 SFLDMIMN 592*** WBFDMIMN 851 WBFDMIMN 356 SFLDMIMN 601 ROCHMIMN 852 ABHGMIMN 357 SFLDMIMN 603 SFLDMIMN 853 ABHGMIMN 358 SFLDMIMN 606 ABHGMIMN 855 WBFDMIMN 359 SFLDMIMN 608 ROCHMIMN 865 WBFDMIMN 360 CMRCMICM 618 DRPLMIDP 876 FMHLMIFH 363 CMRCMICM 620 CKTNMIMN 879 ABHGMIMN 364 PNTCMINE 623 CKTNMIMN 886 CMRCMINR 366 CMRCMICM 624 WDLKMIMN 902 SFLDMIMN 368 SFLDMIMN 625 CKTNMIMN 903 SFLDMIMN 370 PNTCMINE 626 WBFDMIMN 905*** SFLDMIOK 371 PNTCMINE 628 OXFRMIOX 905**** SFLDMIMN 372 SFLDMIMN 634 HLLYMIHY 922 CKTNMIMN 373 PNTCMINE 641 ABHGMIMN 926 WDLKMIMN

82 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

4.19.3 Zone Pricing for FirstConnect T-1 Products (cont’d)

MI Zone 1 Area Code 248 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 375 PNTCMINE 650 ROCHMIMN 932 WBFDMIMN 377 PNTCMINE 651 ROCHMIMN 944 ABHLMIBH 386 SFLDMIMN 652 ROCHMIMN 945 SFLDMIMN 391 PNTCMINR 656 ROCHMIMN 948 SFLDMIMN 393 PNTCMINR 661 FMHLMIFH 952 ABHGMIMN 394 PNTCMINR 666 CMRCMINR 960 WDLKMIMN 395 SFLDMIOK 668 WDLKMIMN 964 ABHGMIMN 423 SFLDMIOK 669 WDLKMIMN 967 SFLDMIOK 424 SFLDMIOK 673 DRPLMIDP 968 SFLDMIOK 437 SLYNMIMN 674 DRPLMIDP 969 OXFRMIOX 994 FMHLMIFH

* Note: For 248-339, only beginning with 248-339-4xxx. ** Note: For 248-592, all but the one block beginning with 248-592-6xxx. *** Note: For 248-905, only blocks beginning with 248-905-0xxx, 248-905-1xxx, 248-905-2xxx, 248-905-3xxx, 248-905-4xxx, 248-905-5xxx and 248-905-8xxx **** Note: For 248-905, only blocks beginning with 248-905-6xxx, 248-905-7xxx and 248-905-9xxx.

83 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

4.19.3 Zone Pricing for FirstConnect T-1 Products (cont’d)

MI Zone 1 Area Code 269 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 223 BTCKMIBC 381 KLMZMIFA 823 KLMZMIFA 226 KLMZMIFA 382 KLMZMIFA 833 KLMZMIFA 276 KLMZMIFA 383 KLMZMIFA 841 BTCKMIBC 333 KLMZMIFA 384 KLMZMIFA 870 KLMZMIFA 337 KLMZMIFA 385 KLMZMIFA 961 BTCKMIBC 341 KLMZMIFA 387 KLMZMIFA 962 BTCKMIBC 342 KLMZMIFA 388 KLMZMIFA 963 BTCKMIBC 343 KLMZMIFA 552 KLMZMIFA 964 BTCKMIBC 344 KLMZMIFA 553 KLMZMIFA 965 BTCKMIBC 345 KLMZMIFA 565 BTCKMIBC 966 BTCKMIBC 346 KLMZMIFA 567 KLMZMIFA 968 BTCKMIBC 349 KLMZMIFA 660 BTCKMIBC 969 BTCKMIBC 373 KLMZMIFA 753 BTCKMIBC

84 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

4.19.3 Zone Pricing for FirstConnect T-1 Products (cont’d)

MI Zone 1 Area Code 313 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 232 SFLDMIMN 531 DTRTMIRF 846 DRBRMIOR 233 SFLDMIMN 532 DTRTMIRF 849 DTRTMIVW 245 DTRTMIPG 533 DTRTMIRF 852 HGPKMITS 249 SFLDMIOK 534 DTRTMIRF 861 DTRTMIUV 252 HGPKMITS 535 DTRTMIRF 862 DTRTMIUV 255 DTRTMIRF 537 DTRTMIRF 863 DTRTMIUV 267 DTRTMIPE 538 DTRTMIRF 864 DTRTMIUV 270 DTRTMIVT 541 DTRTMIRF 865 HGPKMITS 272 DTRTMIVT 543 DTRTMIRF 866 HGPKMITS 273 DTRTMIVT 551 DTRTMIVW 867 HGPKMITS 274 DRBRMIDB 554 DTRTMIVW 868 HGPKMITS 275 SFLDMIOK 556 DTRTMIMD 869 HGPKMITS 277 DRBRMIDB 560 SFLDMIOK 870 DTRTMIMD 278 DRBRMIDB 561 DRBRMIDB 871 DTRTMIMD 291 TAYLMIWK 562 DRBRMIDB 872 DTRTMIMD 292 TAYLMIWK 563 DRBRMIDB 873 DTRTMIMD 294 LNPKMIAT 565 DRBRMIDB 874 DTRTMIMD 295 TAYLMIWK 571 DTRTMIPE 875 DTRTMIMD 297 DTRTMIVW 579 DTRTMIPE 876 DTRTMIMD 298 DTRTMIMD 581 DRBRMIOR 881 DTRTMINI 299 TAYLMIWK 582 DRBRMIOR 882 DTRTMINI 302 SFLDMIOK 584 DRBRMIOR 883 HGPKMITS 331 DTRTMILX 592 DTRTMIRF 884 DTRTMINI 340 DTRTMIUV 599 SFLDMIOK 885 DTRTMINI 341 DTRTMIUV 602 SFLDMIOK 886 DTRTMINI 342 DTRTMIUV 624 DRBRMIOR 891 DTRTMITW 343 DTRTMINI 640 DTRTMINI 892 DTRTMITW 345 DTRTMIUV 642 DTRTMINI 893 DTRTMITW 359 DRBRMIDB 647 DTRTMINI 894 DTRTMITE 361 DTRTMITE 653 DTRTMIVT 895 DTRTMITE 365 DTRTMIPE 659 DTRTMIVT 896 DTRTMITE 366 DTRTMITW 664 DTRTMIMD 897 DTRTMITE 368 DTRTMITW 724 DRBRMIDB 898 DTRTMITE 369 DTRTMITW 730 DRBRMIDB 899 DTRTMITE 371 DTRTMIPG 758 DTRTMIMD 916 DTRTMIMD 372 DTRTMIPG 772 DTRTMIUV 921 DTRTMIPE 375 TAYLMIWK 780 SFLDMIOK 922 DTRTMIPE

85 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

4.19.3 Zone Pricing for FirstConnect T-1 Products (cont’d)

MI Zone 1 Area Code 313 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 381 LNPKMIAT 786 SFLDMIMN 923 DTRTMIPE 382 LNPKMIAT 791 DRBRMIDB 924 DTRTMIPE 383 LNPKMIAT 792 DRBRMIDB 925 DTRTMIPE 386 LNPKMIAT 794 DTRTMIRF 926 DTRTMILX 387 DTRTMIRF 821 DTRTMILX 927 DTRTMIUV 388 LNPKMIAT 822 DTRTMILX 928 LNPKMIAT 389 LNPKMIAT 823 DTRTMILX 931 DTRTMIHG 417 DTRTMINI 824 DTRTMILX 933 DTRTMIHG 456 DTRTMIMD 834 DTRTMIHG 934 DTRTMIHG 491 DTRTMIHG 835 DTRTMIVT 935 DTRTMIHG 493 DTRTMIVT 836 DTRTMIVT 943 DRBRMIOR 499 DTRTMILX 837 DTRTMIVT 945 DRBRMIOR 507 SFLDMIMN 838 DTRTMIVT 956 HGPKMITS 508 SFLDMIMN 839 DTRTMIPG 957 HGPKMITS 521 DTRTMIPG 841 DTRTMIVW 972 DTRTMIMD 526 DTRTMIPG 842 DTRTMIVW 974 DTRTMIMD 527 DTRTMIPG 843 DTRTMIVW

86 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d) 4.19 T-1 Service (cont’d)

4.19.3 Zone Pricing for FirstConnect T-1 Products (cont’d)

MI Area Code 517 Zone 1 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 203 ELNSMIMN 364 LNNGMIMN 664 ELNSMIMN 241 LNNGMIMN 367 LNNGMIMN 702 LNNGMIMN 267 LNNGMIMN 371 LNNGMIMN 703 LNNGMINW 272 LNNGMISO 372 LNNGMIMN 763 LNNGMIMN 316 LNNGMIMN 373 LNNGMIMN 768 JCSNMIMN 321 LNNGMINW 374 LNNGMIMN 780 JCSNMIMN 323 LNNGMINW 377 LNNGMIMN 782 JCSNMIMN 324 ELNSMIMN 393 LNNGMISO 783 JCSNMIMN 325 LNNGMIMN 394 LNNGMISO 784 JCSNMIMN 327 LNNGMINW 432 ELNSMIMN 787 JCSNMIMN 332 ELNSMIMN 481* LNNGMIMN 788 JCSNMIMN 333 ELNSMIMN 481** LNNGMINW 789 JCSNMIMN 334 LNNGMIMN 482 LNNGMIMN 796 JCSNMIMN 335 LNNGMIMN 483 LNNGMIMN 817 JCSNMIMN 336 ELNSMIMN 484 LNNGMIMN 840 JCSNMIMN 337 ELNSMIMN 485 LNNGMIMN 841 JCSNMIMN 342 LNNGMIMN 487 LNNGMIMN 882 LNNGMISO 346 LNNGMIMN 540 HOWLMIMN 884 ELNSMIMN 351 ELNSMIMN 545 HOWLMIMN 885 LNNGMIMN 353 ELNSMIMN 546 HOWLMIMN 886 LNNGMINW 355 ELNSMIMN 548 HOWLMIMN 887 LNNGMISO 363 LNNGMIMN 552 HOWLMIMN

* Note: For 517-481, only beginning with 517-481-0xxx, 517-481-1xxx 517-481-2xxx, 517-481-3xxx, 517-481-4xxx, 517-481-5xxx,and 517-481-6xxx. ** Note: For 517-481, all but the one block beginning with 517-481-7xxx, .517-481-8xxx and 517-481-9xxx.

87 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

4.19.3 Zone Pricing for FirstConnect T-1 Products (cont’d)

MI Zone 1 Area Code 586 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 226 MTCLMICL 469 MTCLMIMN 752 ROMOMIMN 228 MTCLMICL 492 WRRNMITL 753 WRRNMITL 247 MTCLMICL 493 MTCLMIMN 754 CNLNMIMN 254 UTICMIMN 497 CNLNMIMN 755 CNLNMIMN 263 MTCLMICL 532 MTCLMICL 756 CNLNMIMN 285 RSVLMINR 558 WRRNMITL 757 CNLNMIMN 286 MTCLMICL 566 MTCLMICL 758 CNLNMIMN 293 RSVLMINR 573 WRRNMITL 759 CNLNMIMN 294 RSVLMINR 574 WRRNMITL 781 WASHMIWA 296 RSVLMINR 575 WRRNMITL 783 MTCLMIMN 307 MTCLMIMN 576 WRRNMITL 784 ARMDMIMN 323 UTICMIMN 578 WRRNMITL 786 WASHMIWA 336 ROMOMIMN 582 WRRNMITL 790 RSVLMINR 393 WRRNMITL 598 MTCLMINR 791 RSVLMINR 412 MTCLMICL 677 WASHMIWA 792 RSVLMINR 415 RSVLMINR 716 NBMRMIMN 803 UTICMIMN 416 MTCLMICL 725 NBMRMIMN 947 WRRNMITL 421 MTCLMINR 726 UTICMIMN 948 MTCLMINR 427 CNLNMIMN 731 UTICMIMN 949 MTCLMINR 463 MTCLMIMN 739 UTICMIMN 954 MTCLMIMN 465 MTCLMIMN 741 RSVLMINR 986 WRRNMITL 466 MTCLMIMN 746 RSVLMINR 991 UTICMIMN 468 MTCLMIMN 749 NWHNMIMN 992 WASHMIWA 751 WRRNMITL 997 UTICMIMN

88 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

4.19.2 ZONE PRICING FOR FIRSTCONNECT T-1 PRODUCTS

MI Zone 1 Area Code 616 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 233 GDRPMIBL 447 GDRPMIEP 698 DTTNMIMN 234 GDRPMIBL 451 GDRPMIBL 717 WYNGMILX 235 GDRPMIBL 452 GDRPMISO 724 WYNGMILX 241 GDRPMISO 453 GDRPMIWS 732 GDRPMIBL 242 GDRPMIBL 454 GDRPMIBL 735 GDRPMIWS 243 GDRPMISO 455 DTTNMIMN 742 GDRPMIBL 245 GDRPMISO 456 GDRPMIBL 752 GDRPMIBL 246 GDRPMISO 457 HDVLMIMN 770 GDRPMIBL 247 GDRPMISO 458 GDRPMIBL 771 GDRPMIBL 248 GDRPMISO 459 GDRPMIBL 774 GDRPMIBL 249 WYNGMILX 464 GDRPMIES 776 GDRPMIBL 252 GDRPMISO 475 GDRPMISO 791 GDRPMIWS 257 WYNGMILX 486 GDRPMIBL 803 DTTNMIMN 261 WYNGMILX 494 HLLDMIMN 827 DTTNMIMN 267 GDRPMIES 514 GDRPMISO 840 GDRPMIBL 281 DTTNMIMN 526 GDRPMIES 842 GRHVMIMN 285 GDRPMIES 530 WYNGMILX 844 GRHVMIMN 296 GRHVMIMN 531 WYNGMILX 846 GRHVMIMN 336 GDRPMIBL 532 WYNGMILX 847 GRHVMIMN 355 HLLDMIMN 534 WYNGMILX 850 GRHVMIMN 356 GDRPMIBL 538 WYNGMILX 860 HLLDMIMN 361 GDRPMIEP 546 HLLDMIMN 913 GDRPMIBL 363 GDRPMIEP 554 DTTNMIMN 940 GDRPMIES 364 GDRPMIEP 575 GDRPMIES 942 GDRPMIES 365 GDRPMIEP 594 HLLDMIMN 949 GDRPMIES 391 GDRPMIBL 632 GDRPMIBL 954 GDRPMIES 392 HLLDMIMN 643 GDRPMIBL 955 GDRPMIES 393 HLLDMIMN 653 GDRPMIBL 956 GDRPMIES 394 HLLDMIMN 656 DTTNMIMN 957 GDRPMIES 395 HLLDMIMN 662 HDVLMIMN 974 GDRPMIES 396 HLLDMIMN 667 HDVLMIMN 975 GDRPMIES 406 WYNGMILX 669 HDVLMIMN 977 GDRPMIES

89 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

4.19 T-1 Service (cont’d)

4.19.3 Zone Pricing for FirstConnect T-1 Products (cont’d)

MI Zone 1 Area Code 734 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 213 ANARMIMN 464 LIVNMINW 712 ANARMISE 214 ANARMIMN 467 WAYNMIMN 721 WAYNMIMN 222 ANARMIMN 475 CHLSMIMN 722 WAYNMIMN 229 RMLSMIMN 477 ANARMISE 727 WAYNMIMN 232 ANARMIMN 479 TRENMIMN 728 WAYNMIMN 240 MONRMIMN 480 YPSLMIMN 729 WAYNMIMN 241 MONRMIMN 481 YPSLMIMN 736 WAYNMIMN 242 MONRMIMN 482 YPSLMIMN 741 ANARMIMN 243 MONRMIMN 483 YPSLMIMN 747 ANARMIMN 246 WYNDMIMN 484 YPSLMIMN 753 NBTNMIMN 247 RMLSMIMN 485 YPSLMIMN 759 TAYLMIWK 265 MONRMIMN 486 TRENMIMN 761 ANARMIMN 281 WYNDMIMN 487 YPSLMIMN 763 ANARMIMN 282 WYNDMIMN 495 WAYNMINW 764 ANARMIMN 283 WYNDMIMN 528 ANARMISE 769 ANARMIMN 284 WYNDMIMN 542 LIVNMINW 779 LIVNMINW 285 WYNDMIMN 544 YPSLMIMN 782 FLRKMIFR 287 TAYLMIWK 547 YPSLMIMN 783 FLRKMIFR 289 MONRMINE 565 ANARMIMN 789 FLRKMIFR 292 BLVLMIBV 572 ANARMISE 805 LIVNMINW 302 ANARMIMN 591 LIVNMINW 827 ANARMIMN 324 WYNDMIMN 595 WAYNMIMN 844 WAYNMINW 326 WAYNMIMN 615 ANARMIMN 845 ANARMIMN 327 ANARMIMN 619 ANARMIMN 878 PNCNMIMN 332 ANARMIMN 622 ANARMIMN 913 ANARMIMN 362 TRENMIMN 623 ANARMIMN 930 ANARMIMN 374 TAYLMIWK 632 LIVNMINW 936 ANARMIMN 379 RKWDMIRW 641 WAYNMIMN 941 RMLSMIMN 384 MONRMIMN 647 ANARMIMN 942 RMLSMIMN 386 LIVNMINW 654 CATNMICT 946 TAYLMIWK 394 WAYNMINW 655 LIVNMINW 947 TAYLMIWK 397 WAYNMINW 662 ANARMIMN 953 LIVNMINW 398 WAYNMINW 663 ANARMIMN 954 PNCNMIMN 420 LIVNMINW 665 ANARMIMN 955 RMLSMIMN 424 DXTRMIDX 666 LIVNMINW 957 BLVLMINE 426 DXTRMIDX 668 ANARMIMN 971 ANARMISE 428 MNCHMIMN 669 ANARMIMN 973 ANARMISE

90 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

4.19.3 Zone Pricing for FirstConnect T-1 Products (cont’d)

MI Zone 1 Area Code 734 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 432 LIVNMINW 671 TRENMIMN 975 ANARMISE 433 CHLSMIMN 675 TRENMIMN 981 WAYNMINW 434 ANARMISE 676 TRENMIMN 983 WAYNMINW 439 MILNMIMN 677 ANARMISE 994 ANARMIMN 449 WRLKMIMN 692 TRENMIMN 995 ANARMIMN 457 MONRMIMN 697 BLVLMIBV 996 ANARMIMN 461 WILSMIWL 699 BLVLMIBV 997 ANARMIMN 462 LIVNMINW 710 WAYNMIMN 998 ANARMIMN

MI Zone 1 Area Code 810 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 220 BITNMIES 606 GRBLMIMN 744 BTNGMIPG 225 BITNMIES 626 BITNMIES 748 HRISMIMN 227 BITNMIES 629 FNTNMIMN 750 FNTNMIMN 229 BITNMIES 632 HRLDMIHR 765 MRCYMIMN 230 FLNTMINW 640 FLNTMINE 785 FLNTMINR 231 HMBGMIMN 659 FLSHMIFS 787 FLNTMINR 250 FLNTMINE 686 CLIOMIMN 789 FLNTMINR 266 BYRNMIBY 687 CLIOMIMN 794 ALGNMIMN 301 BTNGMIPG 694 GRBLMIMN 844 BITNMIES 326 STCLMIMN 695 GRBLMIMN 887 PTHRMIMN 329 STCLMIMN 714 FNTNMIMN 953 GRBLMIMN 364 MYVIMIMN 715 BTNGMIPG 966 PTHRMIMN 385 PTHRMINR 720 FLNTMINW 982 PTHRMIMN 388 MYVIMIMN 732 FLNTMINW 984 PTHRMIMN 487 FLSHMIFS 733 FLNTMINW 985 PTHRMIMN 494 BITNMIES 736 FLNTMINE 987 PTHRMIMN

MI Zone 2 Area Code 231 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 256 LKLLMIMN 276 GRWNMIMN 938 ACMEMIMN 264 ELKRMIMN 879 FFLKMIMN 943 GRWNMIMN 267 WLBGMIWB 564 CLIOMIMN 742 BTNGMIPG 989 PTHRMIMN 603 GRBLMIMN 743 BTNGMIPG

91 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

4.19.3 Zone Pricing for FirstConnect T-1 Products (cont’d)

MI Zone 2 Area Code 248 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 203 BRHMMIMN 454 PNTCMIMN 596 NRVLMIMN 244 TROYMISM 456 PNTCMIMN 597 TROYMIMN 247 TROYMIMN 457 TROYMIMN 614 TROYMISM 253 PNTCMIMN 458 TROYMISM 615 FRTNMIMN 258 BRHMMIMN 463 TROYMISM 616 TROYMIMN 269 TROYMISM 465 NRVLMIMN 619 TROYMIMN 273 TROYMISM 471 FRTNMIMN 637 TROYMISM 280 TROYMISM 473 FRTNMIMN 642 BRHMMIMN 288 TROYMISM 474 FRTNMIMN 643 TROYMISM 305 NRVLMIMN 476 FRTNMIMN 644 BRHMMIMN 307 TROYMIMN 477 FRTNMIMN 645 BRHMMIMN 322 PNTCMIMN 478 FRTNMIMN 646 BRHMMIMN 332 PNTCMIMN 524 TROYMIMN 647 BRHMMIMN 333 PNTCMIMN 526 TROYMIMN 649 TROYMISM 334 PNTCMIMN 528 TROYMIMN 655 TROYMISM 335 PNTCMIMN 540 BRHMMIMN 680 TROYMIMN 336 RYLOMIMN 541 RYLOMIMN 689 TROYMIMN 338 PNTCMIMN 542 RYLOMIMN 691 RYLOMIMN 339 PNTCMIMN 543 RYLOMIMN 723 BRHMMIMN 344 NRVLMIMN 544 RYLOMIMN 733 TROYMIMN 347 NRVLMIMN 545 RYLOMIMN 735 NRVLMIMN 348 NRVLMIMN 546 RYLOMIMN 740 TROYMIMN 349 NRVLMIMN 547 RYLOMIMN 743 TROYMIMN 362 TROYMISM 548 RYLOMIMN 745 PNTCMIMN 374 NRVLMIMN 549 BRHMMIMN 753 PNTCMIMN 380 NRVLMIMN 551 TROYMISM 758 PNTCMIMN 398 RYLOMIMN 554 BRHMMIMN 816 TROYMISM 399 RYLOMIMN 577 TROYMIMN 822 TROYMISM 404 TROYMISM 582 RYLOMIMN 857 PNTCMIMN 414 RYLOMIMN 583 TROYMIMN 858 PNTCMIMN 426 FRTNMIMN 584 RYLOMIMN 874 PNTCMIMN 427 FRTNMIMN 585 TROYMIMN 888 FRTNMIMN 433 BRHMMIMN 586 RYLOMIMN 898 TROYMISM 435 TROYMISM 588 TROYMIMN 901 BRHMMIMN 442 FRTNMIMN 589 TROYMIMN 972 PNTCMIMN 449 NRVLMIMN 591 RYLOMIMN 975 PNTCMIMN 451 PNTCMIMN 593 BRHMMIMN 988 BRHMMIMN 452 PNTCMIMN 594 BRHMMIMN

92 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

4.19.3 Zone Pricing for FirstConnect T-1 Products (cont’d)

MI Zone 2 Area Code 313 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 206 DRBRMIFB 436 DRBRMIFB 621 DRBRMIFB 240 DRBRMIFB 438 DRBRMIFB 656 DTRTMIRV 248 DRBRMIFB 441 DRBRMIFB 665 DTRTMIRV 253 DRBRMIFB 446 DTRTMIRV 667 DTRTMIRV 259 DTRTMIRV 494 DTRTMICL 722 DRBRMIFB 271 DRBRMIFB 553 DTRTMIRV 745 DTRTMICL 317 DRBRMIFB 564 RYLOMIMN 755 DRBRMIFB 322 DRBRMIFB 566 DTRTMIRV 831 DTRTMICL 323 DRBRMIFB 567 DTRTMIRV 832 DTRTMICL 336 DRBRMIFB 568 DTRTMIRV 833 DTRTMICL 337 DRBRMIFB 576 DTRTMICL 845 DRBRMIFB 390 DRBRMIFB 577 DTRTMICL 877 DTRTMIRV 392 DTRTMIRV 578 DTRTMICL 937 LIVNMIMN 393 DTRTMIRV 583 DRBRMIFB 966 DTRTMICL 394 DTRTMIRV 593 DRBRMIFB 982 DRBRMIFB 396 DTRTMIRV 594 DRBRMIFB 993 DTRTMICL 425 DRBRMIFB 619 DRBRMIFB 996 DRBRMIFB

MI Zone 2 Area Code 269 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 321 PRTGMILK 324 PRTGMILK 329 PRTGMILK 323 PRTGMILK 327 PRTGMILK 330 PRTGMILK

93 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

4.19.3 Zone Pricing for FirstConnect T-1 Products (cont’d)

MI Zone 2 Area Code 517 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 244 MASNMIMS 575 HSLTMIHS 676 MASNMIMS 322 DMDLMIDD 589 LESLMIMN 694 HOLTMIHE 339 HSLTMIHS 623 DNSVMIMN 699 HOLTMIHE 347 OKMSMIMN 629 ALBNMIMN 706 OKMSMIMN 349 OKMSMIMN 630 ALBNMIMN 721 DMDLMIDD 381 OKMSMIMN 636 DMDLMIDD 748 MCHCMIMN 529 CLRKMIMN 645 POVLMIMN 750 JCSNMISA 536 NPLNMIMN 646 DMDLMIDD 764 MCHCMIMN 541 CHRLMIMN 649 MLKNMIMN 769 JCSNMINE 543 CHRLMIMN 663 ETRPMIER 960 JCSNMINE

MI Zone 2 Area Code 586 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 264 WRRNMIMN 563 RSVLMIMN 779 RSVLMIMN 268 WRRNMIMN 771 RSVLMIMN 795 WRRNMIMN 274 WRRNMIMN 772 RSVLMIMN 825 WRRNMIMN 276 WRRNMIMN 773 RSVLMIMN 826 WRRNMIMN 443 RSVLMIMN 774 RSVLMIMN 939 WRRNMIMN 445 RSVLMIMN 775 RSVLMIMN 977 WRRNMIMN 446 WRRNMIMN 776 RSVLMIMN 978 WRRNMIMN 447 RSVLMIMN 777 RSVLMIMN 979 WRRNMIMN 498 RSVLMIMN 778 RSVLMIMN 983 WRRNMIMN 552 RSVLMIMN

MI Zone 2 Area Code 616 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 399 HLLDMINR 738 HLLDMINR 874 RCFRMISE 583 BYCTMIMN 748 ZELDMIZL 877 MOLNMIMN 647 CMPKMICP 772 ZELDMIZL 878 BYCTMIMN 654 ZELDMIZL 784 CMPKMICP 887 SPRTMIMN 675 CSNVMICB 785 CMPKMICP 891 CLDNMICL 677 MRNEMIMN 786 HLLDMINR 896 JMTWMIMN 678 CSNVMICB 863 RCFRMIMN 897 LWLLMIMN 681 DORRMIMN 866 RCFRMIMN 987 LWLLMIMN 691 GRTNMIMN 868 ALTOMIMN 994 HLLDMINR 696 CDSPMIMN

94 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d) 4.19 T-1 Service (cont’d)

4.19.3 Zone Pricing for FirstConnect T-1 Products (cont’d)

MI Zone 2 Area Code 734 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 207 PLMOMIMN 422 LIVNMIMN 466 LIVNMIMN 254 PLMOMIMN 425 LIVNMIMN 513 LIVNMIMN 261 LIVNMIMN 427 LIVNMIMN 522 LIVNMIMN 266 LIVNMIMN 451 PLMOMIMN 523 LIVNMIMN 334 LIVNMIMN 453 PLMOMIMN 524 LIVNMIMN 354 PLMOMIMN 454 PLMOMIMN 525 LIVNMIMN 367 LIVNMIMN 455 PLMOMIMN 582 PLMOMIMN 414 PLMOMIMN 458 LIVNMIMN 737 PLMOMIMN 416 PLMOMIMN 459 PLMOMIMN 762 LIVNMIMN 421 LIVNMIMN

MI Zone 2 Area Code 810 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 232 FLNTMIMN 251 FLNTMIMN 760 FLNTMIMN 233 FLNTMIMN 257 FLNTMIMN 762 FLNTMIMN 234 FLNTMIMN 282 FLNTMIMN 766 FLNTMIMN 235 FLNTMIMN 341 FLNTMIMN 767 FLNTMIMN 236 FLNTMIMN 342 FLNTMIMN 768 FLNTMIMN 237 FLNTMIMN 422 FLNTMIMN 780 FLNTMIMN 238 FLNTMIMN 424 FLNTMIMN 835 FLNTMIMN 239 FLNTMIMN

MI Zone 3 Area Code 231 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 237 CHVXMIMN 525 WLVRMIMN 745 BLDWMIMN 238 INRVMIMN 526 HRSPMIMN 757 SCVLMIMN 242 HRSPMIMN 527 BGRPMIMN 768 LROYMIMN 258 KLKSMIKK 535 WNLKMIWL 775 CDLCMIMN 266 IRONMIIR 536 EJRDMIMN 779 CDLCMIMN 347 PTSKMIMN 539 PLSTMIMN 796 BGRPMIMN 348 PTSKMIMN 547 CHVXMIMN 797 LTHRMIMN 352 FRFTMIMN 582 BOCYMIBC 824 MNTNMIMN 354 TRFNMIMN 587 MNCLMIMN 825 MCBNMIMN 386 NPRTMIMN 591 BGRPMIMN 829 TUSTMIMN 389 HRTAMIMN 592 BGRPMIMN 832 RDCYMIMN 398 MNSTMIMN 597 CHBYMIMN 856 MRLYMIMN 436 MCCYMIMN 625 CHBYMISO 876 CDLCMIMN 439 PTSKMIMN 627 CHBYMIMN 882 BELHMIMN 462 FONTMIMN 723 MNSTMIMN 889 ONKMMIMN 464 FONTMIMN 734 EVRTMIMN 942 CDLCMIMN 487 PTSKMIMN 743 MARNMIMN

95 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 4 - RATES AND CHARGES (cont’d)

4.19 T-1 Service (cont’d)

4.19.3 Zone Pricing for FirstConnect T-1 Products (cont’d)

MI Zone 3 Area Code 269 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 353 OSHTMIWS 626 SCTSMIMN 781 MRSHMIMN 368 OSHTMIWS 629 RCLDMIMN 789 MRSHMIMN 372 OSHTMIWS 649 VCBGMIMN 792 WYLDMIMN 375 OSHTMIWS 665 GLBGMIMN 793 HPKNMIAJ 376 OSHTMIWS 672 MARTMIMT 795 MDVLMIMN 408 STJSMISO 683 NILSMIMN 849 RVSDMIRV 428 STJSMISO 684 NILSMIMN 923 BNHRMIMN 429 STJSMISO 685 PLNWMIMN 925 BNHRMIMN 461 EUCLMIEC 687 NILSMIMN 926 BNHRMIMN 463 WTRVMIWV 692 OTSGMIOS 927 BNHRMIMN 468 WTRVMIWV 694 OTSGMIOS 934 BNHRMIMN 469 NWBFMIMN 695 BCHNMIMN 944 BNHRMIES 471 BRSPMIBS 697 BCHNMIMN 945 HSNGMIHS 473 BRSPMIBS 729 ATHNMIAT 948 HSNGMIHS 544 OSHTMIWS 749 OLVTMIMN 973 OSHTMIWS 545 GLENMIMN 756 THOKMIMN 979 BTCKMISO 556 STJSMISO 759 BNHRMIMN 982 BNHRMIMN 586 NWBFMIMN 763 BLLVMIMN 983 BNHRMIMN 605 BNHRMIMN 778 FLTNMIMN 985 BNHRMIMN

MI Zone 3 Area Code 517 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 223 FWVLMIMN 607 HLDLMIMN 849 JNVLMIMN 437 HLDLMIMN 647 PTLDMIPT 852 NVVLMIMN 439 HLDLMIMN 726 NVVLMIMN

MI Zone 3 Area Code 616 Exchange Wire Center Exchange Wire Center Exchange Wire Center Name Name Name 225 GNVLMIMN 527 IONIMIMN 754 GNVLMIMN 335 MCPKMIMN 636 SDLKMIMN 765 FRPTMIFP 374 LKODMIMN 642 SRNCMIDC 794 BLDNMIMN 522 IONIMIMN 693 CLVLMIMN 984 TRFNMIMN 523 IONIMIMN

96 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS

5.1 Legal Descriptions and Maps

The Company hereby mirrors the Map and Legal Description tariffs of the exchanges, by Incumbent Local Exchange Carrier, listed below to identify its service territory. Any future modifications to these exchange boundaries or legal descriptions of these boundaries will be automatically mirrored by the Company on a going forward basis. If not mirrored, new detailed maps and legal descriptions on an individual exchange basis will be filed with the MPSC for approval.

Exchange Incumbent Local Exchange Carrier

Akron Ameritech Michigan Albion Ameritech Michigan Algonac Ameritech Michigan Amasa Ameritech Michigan Ann Arbor Ameritech Michigan Applegate Ameritech Michigan Armada Ameritech Michigan Athens Ameritech Michigan Auburn Ameritech Michigan Bad Axe Ameritech Michigan Baldwin Ameritech Michigan Bark River Ameritech Michigan Battle Creek Ameritech Michigan Bay City Ameritech Michigan Bay Port Ameritech Michigan Beaverton Ameritech Michigan Belding Ameritech Michigan Belleville Ameritech Michigan Bellevue Ameritech Michigan Benton Harbor Ameritech Michigan Bergland Ameritech Michigan Berrien Springs Ameritech Michigan Bessemer Ameritech Michigan Beulah Ameritech Michigan Big Bay Ameritech Michigan Big Rapids Ameritech Michigan Birch Run Ameritech Michigan Boyne City Ameritech Michigan

97 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.1 Legal Descriptions and Maps (cont’d)

Exchange Incumbent Local Exchange Carrier

Brevort Ameritech Michigan Brighton Ameritech Michigan Buchanan Ameritech Michigan Byron Ameritech Michigan Cadillac Ameritech Michigan Calumet Ameritech Michigan Carleton Ameritech Michigan Carsonville Ameritech Michigan Casnovia Ameritech Michigan Cedar Springs Ameritech Michigan Champion Ameritech Michigan Channing Ameritech Michigan Charlevoix Ameritech Michigan Charlotte Ameritech Michigan Cheboygan Ameritech Michigan Chelsea Ameritech Michigan Clare Ameritech Michigan Clarklake Ameritech Michigan Clarksville Ameritech Michigan Clio-Mt. Morris Ameritech Michigan Coleman Ameritech Michigan Coloma Ameritech Michigan Coral Ameritech Michigan Cornell Ameritech Michigan Croswell Ameritech Michigan Crystal Falls Ameritech Michigan Curtis Ameritech Michigan Dansville Ameritech Michigan Dexter Ameritech Michigan Dimondale Ameritech Michigan East Jordan Ameritech Michigan

98 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.1 Legal Descriptions and Maps (cont’d)

Exchange Incumbent Local Exchange Carrier

East Tawas Ameritech Michigan Eaton Rapids Ameritech Michigan Eau Claire Ameritech Michigan Elk Rapids Ameritech Michigan Engadine Ameritech Michigan Escanaba Ameritech Michigan Evart Ameritech Michigan Fairgrove Ameritech Michigan Farwell Ameritech Michigan Fenton Ameritech Michigan Fife Lake Ameritech Michigan Flat Rock Ameritech Michigan Flint Ameritech Michigan Flushing Ameritech Michigan Fountain Ameritech Michigan Fowlerville Ameritech Michigan Frankenmuth Ameritech Michigan Frankfort Ameritech Michigan Freeland Ameritech Michigan Freeport Ameritech Michigan Freesoil Ameritech Michigan Fremont Ameritech Michigan Fulton Ameritech Michigan Gagetown Ameritech Michigan Galesburg Ameritech Michigan Galien Ameritech Michigan Gladstone Ameritech Michigan Gladwin Ameritech Michigan Grand Blanc Ameritech Michigan Grand Haven Ameritech Michigan Grant Ameritech Michigan Greenville Ameritech Michigan

99 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.1 Legal Descriptions and Maps (cont’d)

Exchange Incumbent Local Exchange Carrier

Gwinn Ameritech Michigan Harbor Springs Ameritech Michigan Harrietta Ameritech Michigan Harrison Ameritech Michigan Hartland Ameritech Michigan Hastings Ameritech Michigan Hermansville Ameritech Michigan Hillsdale Ameritech Michigan Holland Ameritech Michigan Holly Ameritech Michigan Holt Ameritech Michigan Hopkins Ameritech Michigan Houghton Ameritech Michigan Howell Ameritech Michigan Indian River Ameritech Michigan Interlochen Ameritech Michigan Ionia Ameritech Michigan Iron Mountain Ameritech Michigan Iron River Ameritech Michigan Irons Ameritech Michigan Ironwood Ameritech Michigan Ishpeming Ameritech Michigan Jackson Ameritech Michigan Jonesville Ameritech Michigan Kalamazoo Ameritech Michigan Kalkaska Ameritech Michigan Kent City Ameritech Michigan Keweenaw Ameritech Michigan Lake Leelanau Ameritech Michigan Lake Linden Ameritech Michigan Lake Odessa Ameritech Michigan Lansing Ameritech Michigan Lapeer Ameritech Michigan

100 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.1 Legal Descriptions and Maps (cont’d)

Exchange Incumbent Local Exchange Carrier

Le Roy Ameritech Michigan Leslie Ameritech Michigan Lexington Ameritech Michigan Linwood Ameritech Michigan Luther Ameritech Michigan Ameritech Michigan Mackinac City Ameritech Michigan Mancelona Ameritech Michigan Manchester Ameritech Michigan Manistee Ameritech Michigan Manton Ameritech Michigan Marine City Ameritech Michigan Marion Ameritech Michigan Marquette Ameritech Michigan Marshall Ameritech Michigan Martin Ameritech Michigan Mason Ameritech Michigan Mayville Ameritech Michigan Mc Bain Ameritech Michigan Menominee Ameritech Michigan Michigamme Ameritech Michigan Middleville Ameritech Michigan Midland Ameritech Michigan Milan Ameritech Michigan Monroe Ameritech Michigan Morley Ameritech Michigan Mt. Clemens Ameritech Michigan Mulliken Ameritech Michigan Napoleon Ameritech Michigan Nashville Ameritech Michigan Negaunee Ameritech Michigan Newaygo Ameritech Michigan New Baltimore Ameritech Michigan Newberry Ameritech Michigan

101 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.1 Legal Descriptions and Maps (cont’d)

Exchange Incumbent Local Exchange Carrier

New Boston Ameritech Michigan New Buffalo Ameritech Michigan New Haven Ameritech Michigan Niles Ameritech Michigan Northport Ameritech Michigan Northville Ameritech Michigan Norway Ameritech Michigan Olivet Ameritech Michigan Onekama Ameritech Michigan Oscoda Ameritech Michigan Otsego Ameritech Michigan Owendale Ameritech Michigan Peck Ameritech Michigan Pellston Ameritech Michigan Perkins Ameritech Michigan Petoskey Ameritech Michigan Pinckney Ameritech Michigan Plainwell Ameritech Michigan Plymouth Ameritech Michigan Port Huron Ameritech Michigan Portland Ameritech Michigan Port Sanilac Ameritech Michigan Potterville Ameritech Michigan Powers Ameritech Michigan Rapid River Ameritech Michigan Reed City Ameritech Michigan Reese Ameritech Michigan Republic Ameritech Michigan Richland Ameritech Michigan Rock Ameritech Michigan Rockwood Ameritech Michigan Romeo Ameritech Michigan Rosebush Ameritech Michigan Saginaw Ameritech Michigan

102 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.1 Legal Descriptions and Maps (cont’d)

Exchange Incumbent Local Exchange Carrier

St. Charles Ameritech Michigan St. Clair Ameritech Michigan St. Helen Ameritech Michigan St. Ignace Ameritech Michigan St. Joseph Ameritech Michigan Sand Lake Ameritech Michigan Sandusky Ameritech Michigan Saranac Ameritech Michigan Sault Ste. Marie Ameritech Michigan Scotts Ameritech Michigan Scottville Ameritech Michigan Sebawaing Ameritech Michigan Snover Ameritech Michigan South Lyon Ameritech Michigan Standish Ameritech Michigan Stephenson Ameritech Michigan Three Oaks Ameritech Michigan Traverse City Ameritech Michigan Trout Lake Ameritech Michigan Trufant Ameritech Michigan Tustin Ameritech Michigan Ubly Ameritech Michigan Unionville Ameritech Michigan Utica Ameritech Michigan Vassar Ameritech Michigan Vermontville Ameritech Michigan Vicksburg Ameritech Michigan Wakefield Ameritech Michigan Walloon Lake Ameritech Michigan Washington Ameritech Michigan Watersmeet Ameritech Michigan Watervliet Ameritech Michigan Wayland Ameritech Michigan

103 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.1 Legal Descriptions and Maps (cont’d)

Exchange Incumbent Local Exchange Carrier

West Branch Ameritech Michigan White Cloud Ameritech Michigan Whitmore Lake Ameritech Michigan Williamsburg Ameritech Michigan Willis Ameritech Michigan Wolverine Ameritech Michigan Ypsilanti Ameritech Michigan Zeeland Ameritech Michigan

Detroit District Exchange Ameritech Michigan Birmingham Zone Ameritech Michigan Centerline Zone Ameritech Michigan Detroit Zone Ameritech Michigan Farmington Zone Ameritech Michigan Livonia Zone Ameritech Michigan Romulus Zone Ameritech Michigan Roseville Zone Ameritech Michigan Royal Oak Zone Ameritech Michigan Southfield Zone Ameritech Michigan Trenton Zone Ameritech Michigan Troy Zone Ameritech Michigan Warren Zone Ameritech Michigan Wayne Zone Ameritech Michigan West Bloomfield Zone Ameritech Michigan Wyandotte Zone Ameritech Michigan

104 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.1 Legal Descriptions and Maps (cont’d)

Exchange Incumbent Local Exchange Carrier

Grand Rapids District Exchange Ameritech Michigan Ada Zone Ameritech Michigan Alto Zone Ameritech Michigan Byron Center Zone Ameritech Michigan Caledonia Zone Ameritech Michigan Dorr Zone Ameritech Michigan Dutton Zone Ameritech Michigan Grand Rapids Zone Ameritech Michigan Grattan Zone Ameritech Michigan Hudsonville Zone Ameritech Michigan Jamestown Zone Ameritech Michigan Lowell Zone Ameritech Michigan Marne Zone Ameritech Michigan Moline Zone Ameritech Michigan Rockford Zone Ameritech Michigan Sparta Zone Ameritech Michigan

Pontiac District Exchange Ameritech Michigan Auburn Heights Zone Ameritech Michigan Clarkston Zone Ameritech Michigan Commerce Zone Ameritech Michigan Drayton Plains Zone Ameritech Michigan Lake Orion Zone Ameritech Michigan Oxford Zone Ameritech Michigan Pontiac Zone Ameritech Michigan Rochester Zone Ameritech Michigan Walled Lake Zone Ameritech Michigan

105 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.2 Local Calling Areas - Traditional Ameritech Michigan Exchanges

Calls originating from the listed Exchange or Zone and terminating in the Exchanges and Zones in the local calling area will be treated and charged as local calls.

Calls made to a telephone number with an NPA NXX that is associated with a rate center that is within the Customer’s local calling area are local calls regardless of the physical location of the called party.

Exchange or Zone Local Calling Area

Ada Ada, Alto, Dutton, Grand Rapids, Lowell, Rockford

Akron Akron, Bay City, Caro, Fairgrove, Unionville

Albion Albion, Concord, Homer, Parma, Springport

Algonac Algonac, Marine City, New Baltimore

Alto Alto, Ada, Caledonia, Clarksville, Dutton, Freeport, Grand Rapids, Lowell

Amasa Amasa, Crystal Falls, Fence River, Golden Lake, Iron River, Watton

Ann Arbor Ann Arbor, Chelsea, Dexter, Manchester, Milan, Plymouth, Saline, South Lyon, Whitmore Lake, Ypsilanti

Applegate Applegate, Carsonville, Croswell, Lexington, Port Sanilac, Sandusky

Armada Armada, Capac, Memphis, New Haven, Richmond, Romeo

Athens Athens, Battle Creek, Climax, Colon, Fulton, Mendon, Union City

Auburn Auburn, Bay City, Freeland, Linwood, Midland

Auburn Heights Auburn Heights, Birmingham, Pontiac, Rochester, Troy, Utica

Bad Axe Bad Axe, Cass City, Elkton, Harbor Beach, Kinde, Port Hope, Ubly

Baldwin Baldwin, Big Rapids, Carr, Hart, Hesperia, Irons, Luther, Reed City, White Cloud

Bark River Bark River, Carney, Cornell, Escanaba, Felch, Powers

Battle Creek Battle Creek, Athens, Augusta, Banfield, Bellevue, Burlington, Climax, Hickory Corners, Lacey, Marshall, Union City

Bay City Bay City, Akron, Auburn, Fairgrove, Freeland, Linwood, Munger, Saginaw

Bay Port Bay Port, Caseville, Pigeon, Sebewaing

Beaverton Beaverton, Clare, Coleman, Gladwin, Hope, Pinconning

Belding Belding, Grattan, Greenville, Lowell, Orleans, Saranac

106 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.2 Local Calling Areas - Traditional Ameritech Michigan Exchanges (cont’d)

Exchange or Zone Local Calling Area

Belleville Belleville, New Boston, Romulus, Wayne, Willis, Ypsilanti

Bellevue Bellevue, Battle Creek, Charlotte, Lacey, Marshall, Olivet

Benton Harbor Benton Harbor, Berrien Springs, Coloma, Covert, Eau Claire, St. Joseph, Sister Lakes, Watervliet

Bergland Bergland, Ewen, Lake Gogebic, Marenisco, Ontonagon, Wakefiled, Rockland, White Pine

Berrien Springs Berrien Springs, Baroda, Benton Harbor, Buchanan, Eau Claire, Niles, St. Joseph

Bessemer Bessemer, Ironwood, Marenisco, Wakefield

Beulah Beulah, Bear Lake, Copemish, Frankfort, Honor, Lake Ann

Big Bay Big Bay, Marquette

Big Rapids Big Rapids, Baldwin, Chippewa Lake, Evart, Mecosta, Reed City, Stanwood, White Cloud

Birch Run Birch Run, Frankenmuth, Millington, Saginaw

Birmingham Birmingham, Auburn Heights, Mayfair, Pontiac, Royal Oak, Southfield, Troy, West Bloomfield

Boyne City Boyne City, Boyne Falls, Charlevoix, East Jordan, Petoskey,Walloon Lake

Brevort Brevort, Engadine, Rexton, St. Ignace

Brighton Brighton, Dexter, Hartland, Howell, Milford-White Lake, Pinckney, South Lyonm Whitmore Lake

Buchanan Buchanan, Baroda, Berrien Sprints, Galien, Niles

Byron Byron, Durand, Gaines, Howell, Linden

Byron Center Byron Center, Dorr, Dutton, Grand Rapids, Hudsonville,Jamestown, Moline

Cadillac Cadillac, Harrietta, Howeyville, Lake City, Manton, McBain, Mesick, Tustin

Caledonia Caledonia, Alto, Dutton, Freeport, Grand Rapids, Middleville, Moline, Wayland

107 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.2 Local Calling Areas - Traditional Ameritech Michigan Exchanges (cont’d)

Calumet Calumet, Houghton, Keweenaw, Lake Linden

Carleton Carleton, Flat Rock, Monroe, New Boston, Newport, Willis

Carsonville Carsonville, Applegate, Deckerviller, Port Sanilac, Sandusky

Casnovia Casnovia, Cedar Springs, Grant, Kent City, Sand Lake, Sparta, Ravenna

Cedar Springs Cedar Springs, Casnovia, Greenville, Kent City, Rockford, Sand Lake, Sparta, Trufant

Center Line Center Line, Detroit Areas 2 and 3, Roseville, Royal Oak, Warren

Champion Champion, Ishpeming, Michigamme, Republic

Channing Channing, Crystal Falls, Felch, Fence River, Iron Mountain, Republic

Charlevoix Charlevoix, Boyne City, East Jordan, East Port, Ellsworth, Petoskey

Charlotte Charlotte, Bellevue, Eaton Rapids, Grand Ledge, Mulliken, Olivet, Potterville, Springport, Sunfield, Vermontville

Cheboygan Cheboygan, Indian River, Levering, Mackinaw City, Pellston

Chelsea Chelsea, Ann Arbor, Dexter, Gregory, Manchester, Pinckney

Clare Clare, Beaverton, Coleman, Farwell, Gladwin, Harrison, Rosebush

Clarklake Clarklake, Brooklyn, Bundy Hill, Hanover, Jackson, Napoleon

Clarkston Clarkston, Commerce, Drayton Plains, Holly, Lake Orion, Milford-White Lake, Ortonville, Oxford, Pontiac

Clarksville Clarksville, Alto, Lake Odessa, Lowell, Saranac

Clio-Mt. Morris Clio-Mt. Morris, Davison, Flint, Flushing, Montrose, Otisville

Coleman Coleman, Beaverton, Clare, Hope, Midland, Mt. Pleasant, Rosebush, Sanford

Coloma Coloma, Benton Harbor, Covert, St. Joseph, Watervliet

108 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.2 Local Calling Areas - Traditional Ameritech Michigan Exchanges (cont’d)

Exchange or Zone Local Calling Area

Commerce Commerce, Clarkston, Drayton Plains, Mayfair, Milford-White Lake, Pontiac, Walled Lake, West Bloomfield

Coral Coral, Amble, Howard City, Sand Lake, Trufant

Cornell Cornell, Bark River, Escanaba, Felch, Gladstone, Perkins, Rock, Watson

Croswell Croswell, Applegate, Jeddo, Lexington, Peck, Port Sanilac, Sandusky, Yale

Crystal Falls Crystal Falls, Amasa, Channing, Fence River, Iron River

Curtis Curtis, Engadine, Newberry, Seney, Gulliver

Dansville Dansville, Fitchburg, Leslie, Mason, Stockbridge, Webberville, Williamston

Detroit Area 1 Detroit - All Areas Area 2 Detroit - All Areas, Center Line, Roseville Area 3 Detroit - All Areas, Center Line, Roseville, Royal Oak Area 4 Detroit - All Areas, Royal Oak, Southfield Area 5 Detroit - All Areas, Farmington, Livonia, Southfield Area 6 Detroit - All Areas, Livonia, Romulus, Wayne, Wyandotte

Dexter Dexter, Ann Arbor, Brighton, Chelsea, Pinckney, Whitmore Lake

Dimondale Dimondale, Eaton Rapids, Grand Ledge, Holt, Lansing, Potterville

Dorr Dorr, Byron Center, Grand Rapids, Hopkins, Jamestown, Moline, Wayland

Drayton Plains Drayton Plains, Clarkston, Commerce, Lake Orion, Milford-White Lake, Oxford, Pontiac

Dutton Dutton, Ada, Alto, Byron Center, Caledonia, Grand Rapids, Moline

East Jordan East Jordan, Alba, Bellaird, Boyne City, Central Lakes, Charlevoix, Ellsworth, Elmira

East Tawas East Tawas, Au Gres, Hale, Oscoda, Sand Lake Heights, Twining, Whittmore

Eaton Rapids Eaton Rapids, Charlotte, Dimondale, Holt, Lansing, Mason, Onondaga, Potterville, Springport

Eau Claire Eau Claire, Benton Harbor, Berrien Springs, Dowagiac, Niles, Sister Lakes, St. Joseph

Elk Rapids Elk Rapids, Alden, Central Lake, Clam River, Eastport, Torch River Bridge, Traverse City, Williamsburg

109 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.2 Local Calling Areas - Traditional Ameritech Michigan Exchanges (cont’d)

Exchange or Zone Local Calling Area

Engadine Engadine, Brevort, Curtis, Gulliver, Newberry, Rexton, Scott Point

Escanaba Escanaba, Bark River, Carney, Cornell, Gladstone, Rapid River, Wallace

Evart Evart, Big Splash, Chippewa Lake, Le Roy, Reed City, Marion

Fairgrove Fairgrove, Akron, Bay City, Caro, Munger, Reese, Vassar

Farmington Farmington, Detroit Area 5, Livonia, Mayfair, Northville, Southfield, Walled Lake, West Bloomfield

Farwell Farwell, Barryton, Clare, Harrison, Rosebush, Weideman

Fenton Fenton, Flint, Grand Blanc, Hartland, Holly, Linden, Milford-White Lake, Rankin

Fife Lake Fife Lake, Kingsley, Lake City, Manton, South Boardman

Flat Rock Flat Rock, Carleton, New Boston, Newport, Rockwood, Romulus, Trenton, Wyandotte

Flint Flint, Clio-Mt. Morris, Davison, Fenton, Flushing, Goodrich, Grand Blanc, Lennon, Linden, Otisville, Rankin, Swartz Creek

Flushing Flushing, Clio-Mt. Morris, Flint, Lennon, Montrose, New Lothrup, Swartz Creek

Fountain Fountain, Carr, Freesoil, Irons, Scottville

Fowlerville Fowlerville, Bell Oak, Howell, Perry, Stockbridge, Webberville

Frankenmuth Frankenmuth, Birch Run, Millington, Reese, Saginaw, Vassar

Frankfort Frankfort, Bear Lake, Beulah, Onekama

Freeland Freeland, Auburn, Bay City, Hemlock, Midland, Saginaw

Freeport Freeport, Alto, Caledonia, Clarksville, Hastings, Lake Odessa, Middleville

Freesoil Freesoil, Fountain, Irons, Ludington, Manistee, Scottville

Fremont Fremont, Grant, Hesperia, Holton, Newaygo, White Cloud

Fulton Fulton, Athens, Climas, Mendon, Scotts, Vicksburg

Gagetown Gagetown, Caro, Cass City, Owendale, Sebewaing, Unionville

Galesburg Galesburg, Augusta, Climax, Kalamazoo, Richland, Scotts

110 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.2 Local Calling Areas - Traditional Ameritech Michigan Exchanges (cont’d)

Exchange or Zone Local Calling Area

Galien Galien, Baroda, Buchanan, Sawyer, Three Oaks

Gladstone Gladstone, Cornell, Escanaba, Perkins, Rapid River, Rock

Gladwin Gladwin, Beaverton, Clare, Harrison, Houghton Lake, Pinconning, St. Helen, Standish, West Branch

Grand Blanc Grand Blanc, Davison, Fenton, Flint, Goodrich, Holly

Grand Haven Grand Haven, Allendale, Burculo, Coopersville, Fruitport, Holland, Muskegon

Grand Rapids Grand Rapids, Ada, Allendale, Alto, Byron Center, Caledonia, Conklin, Coopersville, Dorr, Dutton, Grattan, Hudsonville, Jamestown, Lowell, Marne, Moline, Rockford, Sparta

Grant Grant, Casnovia, Fremont, Holton, Howard City, Kent City, Muskeon, Newaygo, Ravenna, Sand Lake

Grattan Grattan, Ada, Belding, Grand Rapids, Greenville, Lowell, Rockford

Greenville Greenville, Belding, Cedar Springs, Grattan, Rockford, Sidney, Trufant

Gwinn Gwinn, Felch, Ishpeming, Marquette, Michigamme Forest, Negaunee, Skandia, Watson

Harbor Springs Harbor Springs, Brutus, Levering, Pellston, Petoskey

Harrietta Harrietta, Brethren, Cadillac, Hoxeyville, Kaleva, Mesick

Harrison Harrison, Clare, Farwell, Gladwin, Houghton Lake

Hartland Hartland, Brighton, Fenton, Howell, Milford-White Lake

Hastings Hastings, Banfield, Delton, Freeport, Lacey, Lake Odessa, Middleville, Nashville, Woodland

Hermansville Hermansville, Carney, Faithhorn, Felch, Norway, Powers

Hillsdale Hillsdale, Allen, Cambria, Jonesville, North Adams, Osseo Pittsford, Reading

Holland Holland, Borculo, Hamilton, Saugatuck, Zeeland

111 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.2 Local Calling Areas - Traditional Ameritech Michigan Exchanges (cont’d)

Exchange or Zone Local Calling Area

Holly Holly, Clarkston, Fenton, Grand Blanc, Goodrich, Milford-White Lake, Ortonville

Holt Holt, Dimondale, Eaton Rapids, Lansing, Mason

Hopkins Hopkins, Allegan, Dorr, Hamilton, Jamestown, Martin, Wayland

Houghton Houghton, Baraga, Calumet, Donken, Lake Linden, Tapiola

Howell Howell, Brighton, Byron, Fowlerville, Hartland, Linden, Pinckney

Hudsonville Hudsonville, Allendale, Borculo, Byron Center, Grand Rapids, Jamestown, Marne, Zeeland

Indian River Indian River, Alanson, Brutus, Cheboygan, Pellston, Wolverine

Interlochen Interlochen, Copemish, Kingsley, Lake Ann, Traverse City

Ionia Ionia, Lake Odessa, Muir, Orleans, Palo, Saranac

Iron Mountain Iron Mountain, Aurora WI, Channing, Norway, Spread Eagle WI

Iron River Iron River, Amasa, Crystal Falls, Golden Lake, Smokey Lake

Irons Irons, Baldwin, Bessemer, Carr, Dublin, Fountain, Freesoil, Hoxeyville, Luther, Manistee

Ironwood Ironwood, Bessemer, Hurley WI, Marenisco, Wakefield

Ishpeming Ishpeming, Champion, Gwinn, Marquette, Michigamme, Michigamme Forest, Negaunee, Republic

Jackson Jackson, Brooklyn, Bundy Hill, Clarklake, Concord, Firchburg, Grass Lake, Hanover, Leslie, Munith, Napoleon, Parma, Rives Junction

Jamestown Jamestown, Byron Center, Dorr, Drenth, Grand Rapids, Hamilton, Hopkins, Hudsonville, Zeeland

Jonesville Jonesville, Allen, Bundy Hill, Hanover, Hillsdale, Litchfield, Moosherville, North Adams

Kalamazoo Kalamazoo, Augusta, Climax, Delton, Galesburg, Gobles,Hickory Corners, Lawton, Mattawan, Otsego, Paw-Paw, Pine Lake, Plainwell, Richland, Schoolcraft, Scotts, Vicksburg

Kalkaska Kalkaska, Alden, Mancelona, South Boardman, Torch River Bridge, Williamsburg

112 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.2 Local Calling Areas - Traditional Ameritech Michigan Exchanges (cont’d)

Exchange or Zone Local Calling Area

Kent City Kent City, Casnovia, Cedar Springs, Grant, Sparta

Keweenaw Keweenaw, Calumet, Lake Linden

Lake Leelanau Lake Leelanau, Glen Lake, Northport, Suttons Bay, Traverse City

Lake Linden Lake Linden, Calumet, Houghton, Keweenaw

Lake Odessa Lake Odessa, Clarksville, Freeport, Hastings, Ionia, Saranac, Woodland

Lake Orion Lake Orion, Clarkston, Drayton Plains, Oxford, Pontiac, Rochester, Romeo

Lansing Lansing, Bath, DeWitt, Dimondale, Eaton Rapids, Grand Ledge, Holt, Laingsburg, Mason, Perry, Potterville, Shaftsburg, Williamston

Lapeer Lapeer, Columbiaville, Davison, Dryden, Hadley, Imlay City, Metamora, North Branch

Le Roy Le Roy, Evart, Luther, Marion, Reed City, Tustin

Leslie Leslie, Dansville, Fitchburg, Jackson, Mason, Onondaga, Rives Junction

Lexington Lexington, Applegate, Croswell, Jeddo, Port Sanilac

Linwood Linwood, Auburn, Bay City, Midland, Pinconning

Livonia Livonia, Detroit Areas 5 and 6, Farmington, Northville, Plymouth, Wayne

Lowell Lowell, Ada, Alto, Belding, Clarksville, Grand Rapids, Grattan, Saranac

Luther Luther, Baldwin, Hoxeyville, Irons, Le Roy, Reed City, Tustin

Mackinaw Island Mackinaw Island

Mackinaw City Mackinaw City, Cheboygan, Levering

Mancelona Mancelona, Alba, Alden, Bellaire, Kalkaska, Lakes of the North

Manchester Manchester, Ann Arbor, Chelsea, Clinton, Saline, Tipton

Manistee Manistee, Brethren, Dublin, Freesoil, Irons, Ludington, Onekama, Wellston

Manton Manton, Buckley, Cadillac, Fife Lake, Kingsley, Lake City, Mesick

Marine City Marine City, Algonac, New Baltimore, Richmond, St. Clair

Marion Marion, Evert, Le Roy, McBain, Tustin

Marne Marne, Allendale, Conklin, Coopersville, Grand Rapids, Hudsonville, Sparta

113 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.2 Local Calling Areas - Traditional Ameritech Michigan Exchanges (cont’d)

Exchange or Zone Local Calling Area

Marquette Marquette, Big Bay, Gwinn, Ishpeming, Negaunee, Sand River, Skandia

Marshall Marshall, Battle Creek, Bellevue, Burlington, Olivet, Tekonsha

Martin Martin, Allegan, Hopkins, Middleville, Otsego, Pine Lake, Plainwell, Wayland

Mason Mason, Dansville, Eaton Rapids, Holt, Lansing, Leslie, Onondaga, Williamston

Mayville Mayville, Caro, Clifford, Fostoria, Kingston, Millington, Vassar

McBain McBain, Cadillac, Falmouth, Lake City, Marion, Tustin

Menominee Menominee, Marinette WI, Wallace

Michigamme Michigamme, Champion, Fence River, Ishpeming, L'Anse, Republic

Middleville Middleville, Caledonia, Delton, Freeport, Hastings, Martin, Pine Lake, Wayland

Midland Midland, Auburn, Breckenridge, Coleman, Freeland, Hemlock, Hope, Linwood, Merill, Mt. Pleasant, Pinconning, Sanford

Milan Milan, Ann Arbor, Britton, Dundee, Maybee, Saline, Willis, Ypsilanti

Moline Moline, Byron Center, Caledonia, Dorr, Dutton, Grand Rapids, Wayland

Monroe Monroe, Carleton, Erie, Ida, Maybee, Newport

Morley Morley, Amble, Howard City, Newaygo, Stanwood, White Cloud

Mt. Clemens Mt. Clemens, New Baltimore, New Haven, Roseville, Utica, Warren, Washington

Mulliken Mulliken, Charlotte, Grand Ledge, Portland, Sunfield

Napoleon Napoleon, Brooklyn, Clarklake, Grass Lake, Jackson

Nashville Nashville, Hastings, Vermontville

Negaunee Negaunee, Gwinn, Ishpeming, Marquette, Michigamme Forest

Newaygo Newaygo, Fremont, Grant, Howard City, Morley, White Cloud

114 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.2 Local Calling Areas - Traditional Ameritech Michigan Exchanges (cont’d)

Exchange or Zone Local Calling Area

New Baltimore New Baltimore, Algonac, Marine City, Mt. Clemens, New Haven, Richmond

Newberry Newberry, Curtis, Deer Park, Engadine, Rexton

New Boston New Boston, Belleville, Carleton, Flat Rock, Romulus, Willis, Wyandotte

New Buffalo New Buffalo, Sawyer, Three Oaks

New Haven New Haven, Armada, Mt. Clemens, New Baltimore, Richmond, Romeo, Washington

Niles Niles, Berrien Springs, Buchanan, Cassopolis, Dowagiac, Eau Claire, Edwardsburg, South Bend, Indiana

Northport Northport, Lake Leelanau, Suttons Bay

Northville Northville, Farmington, Livonia, Plymouth, South Lyon, Walled Lake

Norway Norway, Faithorn, Felch, Hermansvile, Iron Mountain

Olivet Olivet, Bellevue, Charlotte, Marshall

Onekama Onekama, Bear Lake, Brethren, Frankfort, Kaleva, Manistee

Oscoda Oscoda, East Tawas, Glennie, Hale, Harrisville, Lincoln

Otsego Otsego, Allegan, Gobles, Kalamazoo, Martin, Plainwell

Owendale Owendale, Cass City, Elkton, Gagetown, Pigeon, Sebewaing

Oxford Oxford, Almont, Clarkston, Drayton Plains, Dryden, Hadley, Lake Orion, Metamora, Ortonville, Pontiac

Peck Peck, Applegate, Brown City, Croswell, Sandusky, Yale

Pellston Pellston, Brutus, Cheboygan, Harbor Springs, Indian River, Levering, Petoskey

Perkins Perkins, Cornell, Gladstone, Rapid River, Rock, Trenary

Petoskey Petoskey, Alanson, Boyne City, Boyne Falls, Brutus, Charlevoix, Harbor Springs, Pellston, Walloon Lake

Pinckney Pinckney, Brighton, Chelsea, Dexter, Gregory, Howell

Plainwell Plainwell, Kalamazoo, Martin, Otsego, Pine Lake, Richland

Plymouth Plymouth, Ann Arbor, Livonia, Northville, South Lyon, Wayne, Ypsilanti 115 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.2 Local Calling Areas - Traditional Ameritech Michigan Exchanges (cont’d)

Exchange or Zone Local Calling Area

Pontiac Pontiac, Auburn Heights, Birmingham, Clarkston, Commerce, Drayton Plains, Lake Orion, Mayfair, Milford-White Lake, Ortonville, Oxford, Rochester, Walled Lake, West Bloomfield

Port Huron Port Huron, Avoca, Goodells, Jeddo, St. Clair, Smiths-Creek

Portland Portland, Grand Ledge, Milliken, Sunfield

Port Sanilac Port Sanilac, Applegate, Carsonville, Croswell, Deckerville, Lexington, Sandusky

Potterville Potterville, Charlotte, Dimondale, Eaton Rapids, Grand Ledge, Lansing

Powers Powers, Bark River, Carney, Felch, Hermansville

Rapid River Rapid River, Escanaba, Garden, Gladstone, Perkins, Trenary

Reed City Reed City, Baldwin, Big Rapids, Evart, Le Roy, Luther

Reese Reese, Fairgrove, Frankenmuth, Munger, Saginaw, Vassar

Republic Republic, Champion, Channing, Felch, Fence River, Ishpeming, Michigamme, Michigamme Forest

Richland Richland, Augusta, Delton, Galesburg, Hickory Corners, Kalamazoo, Pine Lake, Plainwell

Rochester Rochester, Auburn Heights, Lake Orion, Pontiac, Romeo, Troy, Utica, Washington

Rock Rock, Cornell, Gladstone, Perkins, Skandia, Trenary, Watson

Rockford Rockford, Ada, Cedar Springs, Grand Rapids, Grattan, Greenville, Sparta

Rockwood Rockwood, Flat Rock, Newport, Trenton, Wyandotte

Romeo Romeo, Almont, Armada, Capac, Lake Orion, New Haven, Oxford, Rochester, Washington

Romulus Romulus, Belleville, Detroit Area 6, Flat Rock, New Boston, Wayne, Wyandotte

Rosebush Rosebush, Clare, Coleman, Farwell, Mt. Pleasant, Weidman

Roseville Roseville, Center Line, Detroit Areas 2 and 3, Mt. Clemens, Warren

116 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.2 Local Calling Areas - Traditional Ameritech Michigan Exchanges (cont’d)

Exchange or Zone Local Calling Area

Royal Oak Royal Oak, Birmingham, Center Line, Detroit Areas 3 and 4, Southfield, Troy, Warren

Saginaw Saginaw, Bay City, Birch Run, Frankenmuth, Freeland, Hemlock, Merrill, Reese, St. Charles

St. Charles St. Charles, Brans, Chesaning, Hemlock, Saginaw

St. Clair St. Clair, Marine City, Port Huron, Richmond, Smiths Creek

St. Helen St. Helen, Gladwin, Houghton Lake, Roscommon, West Branch

St. Ignace St. Ignace, Brevort, Cedarville, Rudyard

St. Joseph St. Joseph, Baroda, Benton Harbor, Berrien Springs, Bridgeman, Coloma, Eau Claire, Watervliet

Sand Lake Sand Lake, Casnovia, Cedar Springs, Coral, Grant, Howard City, Trufant

Sandusky Sandusky, Applegate, Brown City, Carsonville, Croswell, Deckerville, Peck, Port Sanilac, Snover

Saranac Saranac, Belding, Clarksvlle, Ionia, Lake Odessa, Lowell, Orleans

Sault Ste. Marie Sault Ste. Marie, Brimley, Kinross, Pickford

Scotts Scotts, Climax, Fulton, Galesburg, Kalamazoo, Vicksburg

Scottville Scottville, Carr, Fountain, Freesoil, Hart, Ludington, Pentwater

Sebewaing Sebewaing, Bay Port, Gagetown, Owendale, Pigeion, Unionville

Snover Snover, Deckerville, Sandusky

Southfield Southfield, Birmingham, Detroit Areas 4 and 5, Farmington, Royal Oak, West Bloomfield

South Lyon South Lyon, Ann Arbor, Brighton, Milford-White Lake, Northville, Plymouth, Walled Lake, Whitmore Lake

Sparta Sparta, Casnovia, Cedar Springs, Conklin, Grand Rapids, Kent City, Marne, Ravenna, Rockford

117 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.2 Local Calling Areas - Traditional Ameritech Michigan Exchanges (cont’d)

Exchange or Zone Local Calling Area

Standish Standish, Gladwin, Omer, Pinconning, Sterling

Stephenson Stephenson, Carney, Wallace

Three Oaks Three Oaks, Galien, New Buffalo, Sawyer

Traverse City Traverse City, Elk Rapids, Glen Lake, Interlochen, Kingsley, Lake Ann, Lake Leelanau, Old Mission, South Boardman, Suttons Bay, Williamsburg

Trenton Trenton, Flat Rock, Rockwood, Wyandotte

Trout Lake Trout Lake, Eckerman, Rexton

Troy Troy, Auburn Heights, Birmingham, Rochester, Royal Oak, Utica, Warren

Trufant Trufant, Cedar Springs, Coral, Greenville, Sand Lake

Tustin Tustin, Cadillac, Hoxeyville, Le Roy, Luther, Marion, McBain

Ubly Ubly, Bad Axe, Cass City, Harbor Beach, Minden City

Unionville Unionville, Akron, Caro, Gagetown, Sebewaing

Utica Utica, Auburn Heights, Mt. Clemens, Rochester, Troy, Warren, Washington

Vassar Vassar, Caro, Fairgrove, Frankenmuth, Mayville, Millington, Reese

Vermontville Vermontville, Charlotte, Nashville, Sunfield

Vicksburg Vicksburg, Fulton, Kalamazoo, Mendon, Schoolcraft, Scotts, Three Rivers

Wakefield Wakefield, Bergland, Bessemer, Ironwood, Marenisco

Walled Lake Walled Lake, Commerce, Farmington, Milford-White Lake, Northville, Pontiac, South Lyon, West Bloomfield

Walloon Lake Walloon Lake, Boyne City, Boyne Falls, Petoskey

Warren Warren, Center Line, Mt. Clemens, Roseville, Royal Oak, Troy, Utica

Washington Washington, Mt. Clemens, New Haven, Rochester, Romeo, Utica

Watersmeet Watersmeet, Bruce Crossing, Golden Lake, Marenisco, North Land O' Lakes, Trout Creek

Watervliet Watervliet, Benton Harbor, Coloma, Covert, Hartford, Sister Lakes, St. Joseph

Wayland Wayland, Caledonia, Dorr, Hopkins, Martin, Middleville, Moline 118 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.2 Local Calling Areas - Traditional Ameritech Michigan Exchanges (cont’d)

Exchange or Zone Local Calling Area

Wayne Wayne, Belleville, Detroit Area 6, Livonia, Plymouth, Romulus, Ypsilanti

West Bloomfield West Bloomfield, Birmingham, Commerce, Farmington, Pontiac, Southfield, Walled Lake

West Branch West Branch, Alger, Gladwin, Lupton, Prescott, Rose City, St. Helen

White Cloud White Cloud, Baldwin, Big Rapids, Fremont, Hesperia, Morley, Newaygo, Stanwood

Whitmore Lake Whitmore Lake, Ann Arbor, Brighton, Dexter, South Lyon

Williamsburg Williamsburg, Elk Rapids, Kalkaska, South Boardman, Torch River Bridge, Traverse City

Willis Willis, Belleville, Carleton, Maybee, Milan, New Boston, Ypsilanti

Wolverine Wolverine, Alanson, Boyne Falls, Indian River

Wyandotte Wyandotte, Detroit Area 6, Flat Rock, New Boston, Rockwood, Romulus, Trenton

Ypsilanti Ypsilanti, Ann Arbor, Belleville, Mi1an, Plymouth, Saline, Wayne, Willis

Zeeland Zeeland, Borculo, Drenthe, Hamilton, Holland, Hudsonville, Jamestown

119 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships

The following list of exchanges and zones shows, by County, the incorporated cities, villages and townships which are wholly or partly within the assigned area of each exchange or zone. (Villages are indicated by "Vill" and Townships are indicated by "Twp."

5.3.1 Traditional Ameritech Michigan Exchanges

ADA ZONE ALTO ZONE Kent County Ionia County Twp Ada Twp Boston Twp Cannon Twp Campbell Twp Cascade Kent County Twp Vergennes Twp Bowne Twp Caledonia Twp Cascade AKRON EXCHANGE Twp Lowell Tuscola County Vill Akron Twp Akron AMASA EXCHANGE Twp Fairgrove Iron County Twp Gilford Twp Bates Twp Wisner Twp Crystal Falls Twp Hematite ALBION EXCHANGE Calhoun County ANN ARBOR EXCHANGE City Albion Washtenaw County Twp Albion City Ann Arbor Twp Clarence Vill Barton Hills Twp Eckford Twp Ann Arbor Twp Marengo Twp Freedom Twp Sheridan Twp Lima Jackson County Twp Lodi Twp Concord Twp Northfield Twp Parma Twp Pittsfield Twp Salem ALGONAC EXCHANGE Twp Scio St. Clair County Twp Superior City Algonac Twp Webster Twp Clay Twp Cottrellville

120 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

APPLEGATE EXCHANGE AUBURN HEIGHTS ZONE Sanilac County Oakland County Vill Applegate City Auburn Hills Twp Buel City Rochester Hills Twp Lexington Twp Bloomfield Twp Sanilac Twp Washington BAD AXE EXCHANGE Huron County ARMADA EXCHANGE City Bad Axe Macomb County Twp Bingham Vill Armada Twp Bloomfield Twp Armada Twp Colfax Twp Lenox Twp Lincoln Twp Ray Twp Meade Twp Richmond Twp Sheridan St. Clair County Twp Siegel Twp Berlin Twp Verona Twp Riley BALDWIN EXCHANGE ATHENS EXCHANGE Lake County Branch County Vill Baldwin Twp Sherwood Twp Cherry Valley Calhoun County Twp Peacock Vill Athens Twp Pleasant Plains Twp Athens Twp Webber Twp Leroy Twp Yates Kalamazoo County Newaygo County Twp Wakeshma Twp Home St. Joseph County Twp Lilley Twp Leonidas Twp Merrill Twp Monroe AUBURN EXCHANGE Bay County BARK RIVER EXCHANGE City Auburn Delta County Twp Beaver Twp Bark River Twp Monitor Twp Escanaba Twp Williams Twp Ford River Saginaw County Menominee County Twp Tittabawassee Twp Harris

121 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

BATTLE CREEK EXCHANGE BEAVERTON EXCHANGE Barry County Clare County Twp Assyria Twp Arthur Twp Johnstown Gladwin County Calhoun County City Beaverton City Battle Creek Twp Beaverton City Springfield Twp Billings Twp Bedford Twp Buckeye Twp Convis Twp Grout Twp Emmett Twp Tobacco Twp Fredonia Twp Leroy BELDING EXCHANGE Twp Marshall Ionia County Twp Newton City Belding Twp Pennfield Twp Keene Kalamazoo County Twp Orleans Twp Charleston Twp Otisco Kent County BAY CITY EXCHANGE Twp Grattan Bay County Twp Oakfield City Bay City Twp Vergennes City Essexville Montcalm County Twp Bangor Twp Eureka Twp Frankenlust Twp Fairplain Twp Hampton Twp Kawkawlin BELLEVILLE EXCHANGE Twp Monitor Wayne County Twp Portsmouth City Belleville Saginaw County Twp Sumpter Twp Buena Vista Twp Van Buren Tuscola County Twp Wisner

BAY PORT EXCHANGE Huron County Twp Fairhaven Twp McKinley

122 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

BELLEVUE EXCHANGE BESSEMER EXCHANGE Barry County Gogebic County Twp Assyria City Bessemer Calhoun County Twp Bessemer Twp Convis Twp Erwin Twp Pennfield Eaton County BEULAH EXCHANGE Vill Bellevue Benzie County Twp Bellevue Vill Benzonia Twp Kalamo Vill Beulah Twp Benzonia BENTON HARBOR EXCHANGE Twp Blaine Berrien County Twp Crystal Lake City Benton Harbor Twp Gilmore Twp Bainbridge Twp Homestead Twp Benton Twp Joyfield Twp Hagar Twp Lake Twp Pipestone Twp Weldon Twp St. Joseph Twp Sodus BIG BAY EXCHANGE Van Buren County Marquette County Twp Covert Twp Ishpeming Twp Keeler Twp Marquette Twp Powell BERGLAND EXCHANGE Gogebic County Twp Wakefield Ontonagon County Twp Bergland Twp Matchwood

BERRIEN SPRINGS EXCHANGE Berrien County Vill Berrien Springs Twp Baroda Twp Berrien Twp Oronoko

123 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

BIG RAPIDS EXCHANGE BOYNE CITY EXCHANGE Mecosta County Antrim County City Big Rapids Twp Jordan Twp Austin Twp Warner Twp Big Rapids Charlevoix County Twp Colfax City Boyne City Twp Grant Twp Bay Twp Green Twp Boyne Valley Twp Mecosta Twp Evangeline Newaygo County Twp Eveline Twp Barton Twp Hayes Twp Goodwell Twp Melrose Twp Home Twp South Arm Twp Monroe Twp Wilson Twp Norwich BREVORT EXCHANGE BIRCH RUN EXCHANGE Mackinac County Genessee County Twp Hendricks Twp Vienna Twp Hudson Saginaw County Twp Moran Vill Birch Run Twp Birch Run BRIGHTON EXCHANGE Twp Taymouth Livingston County City Brighton BIRMINGHAM ZONE Twp Brighton Oakland County Twp Genoa City Birmingham Twp Green Oak City Bloomfield Hills Twp Hamburg City Southfield Twp Hartland City Troy Twp Oceola Vill Beverly Hills Vill Bingham Farms BUCHANAN EXCHANGE Twp Bloomfield Berrien County Twp Southfield City Buchanan Twp Berrien Twp Bertrand Twp Buchanan Twp Niles Twp Weesaw

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

BYRON EXCHANGE CALEDONIA ZONE Genesee County Allegan County Twp Argentine Twp Leighton Livingston County Barry County Twp Cohoctah Twp Thornapple Twp Deerfield Kent County Shiawassee County Vill Caledonia Vill Byron Twp Bowne Twp Burns Twp Caledonia Twp Gaines BYRON CENTER ZONE Allegan County CALUMET EXCHANGE Twp Dorr Houghton County Kent County Vill Calumet Twp Byron Vill Copper City Vill Laurium CADILLAC EXCHANGE Twp Calumet Missaukee County Twp Franklin Twp Caldwell Twp Hancock Twp Lake Twp Osceola Twp Richland Twp Schoolcraft Osceola County Twp Torch Lake Twp Sherman Keweenaw County Wexford County Vill Ahmeek City Cadillac Twp Allouez Twp Antioch Twp Eagle Harbor Twp Boon Twp Grant Twp Cherry Grove Twp Houghton Twp Clam Lake Twp Sherman Twp Colfax Twp Haring CARLETON EXCHANGE Twp Henderson Monroe County Twp Selma Vill Carleton Twp Ash Twp Exeter Wayne County Twp Huron Twp Sumpter

125 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

CARSONVILLE EXCHANGE CHANNING EXCHANGE Sanilac County Dickinson County Vill Carsonville Twp Felch Twp Bridgehampton Twp Sagola Twp Sanilac Iron County Twp Washington Twp Mansfield Twp Mastodon CASNOVIA EXCHANGE Kent County CHARLEVOIX EXCHANGE Vill Casnovia Charlevoix County Twp Sparta City Charlevoix Twp Tyrone Twp Charlevoix Muskegon County Twp Eveline Twp Casnovia Twp Hayes Ottawa County Twp Marion Twp Chester Twp Norwood

CEDAR SPRINGS EXCHANGE CHARLOTTE EXCHANGE Kent County Calhoun County City Cedar Springs Twp Clarence Twp Algoma Twp Lee Twp Courtland Eaton County Twp Nelson City Charlotte Twp Oakfield Twp Bellevue Twp Solon Twp Benton Twp Spencer Twp Brookfield Twp Carmel CENTER LINE ZONE Twp Chester Macomb County Twp Eaton City Center Line Twp Kalamo City Warren Twp Oneida Twp Roxand CHAMPION EXCHANGE Twp Vermontville Marquette County Twp Walton Twp Champion Twp Humboldt Twp Michigamme Twp Republic

126 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

CHEBOYGAN EXCHANGE CLARKLAKE EXCHANGE Cheboygan County Hillsdale County City Cheboygan Twp Somerset Twp Aloha Jackson County Twp Beaugrand Twp Columbia Twp Benton Twp Liberty Twp Grant Twp Napoleon Twp Hebron Twp Inverness CLARKSTON ZONE Twp Mackinaw Oakland County Twp Mullett Vill Clarkston Twp Munro Twp Brandon Twp Groveland CHELSEA EXCHANGE Twp Independence Jackson County Twp Orion Twp Grass Lake Twp Springfield Twp Waterloo Twp White Lake Washtenaw County Vill Chelsea CLARKSVILLE EXCHANGE Twp Dexter Ionia County Twp Freedom Vill Clarksville Twp Lima Twp Berlin Twp Lyndon Twp Boston Twp Sharon Twp Campbell Twp Sylvan Twp Odessa

CLARE EXCHANGE CLIO-MT. MORRIS EXCHANGE Clare County Genesee County City Clare City Clio Twp Arthur City Mt. Morris Twp Grant Twp Genesee Twp Hatton Twp Mt. Morris Twp Lincoln Twp Richfield Twp Sheridan Twp Thetford Isabella County Twp Vienna Twp Vernon Twp Wise

127 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

COLEMAN EXCHANGE CORAL EXCHANGE Clare County Montcalm County Twp Sheridan Twp Maple Valley Gladwin County Twp Pine Twp Beaverton Twp Winfield Twp Tobacco Isabella County CORNELL EXCHANGE Twp Denver Delta County Twp Wise Twp Baldwin Midland County Twp Cornell City Coleman Twp Escanaba Twp Edenville Marquette County Twp Geneva Twp Wells Twp Greendale Twp Jerome CROSWELL EXCHANGE Twp Warren Sanilac County City Croswell COLOMA EXCHANGE Twp Buel Berrien County Twp Fremont City Coloma Twp Lexington Twp Bainbridge Twp Worth Twp Coloma Twp Hagar CRYSTAL FALLS EXCHANGE Twp Watervliet Iron County Van Buren County City Crystal Falls Twp Covert Vill Alpha Twp Crystal Falls COMMERCE ZONE Twp Mansfield Oakland County Twp Mastodon Twp Commerce Twp Waterford CURTIS EXCHANGE Twp West Bloomfield Luce County Twp White Lake Twp Lakefield Mackinac County Twp Newton Twp Portage Schoolcraft County Twp Germfask

128 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

DANSVILLE EXCHANGE DEXTER EXCHANGE Ingham County Livingston County Vill Dansville Twp Hamburg Twp Bunker Hill Twp Putnam Twp Ingham Washtenaw County Twp Wheatfield Vill Dexter Twp White Oak Twp Dexter Twp Lima DETROIT ZONE Twp Scio Macomb County Twp Webster City St. Clair Shores Wayne County DIMONDALE EXCHANGE City Allen Park Eaton County City Dearborn City Lansing City Dearborn Heights Vill Dimondale City Detroit Twp Windsor City Ecorse Ingham County City Grosse Pointe Twp Delhi City Grosse Pointe Farms City Grosse Pointe Park DORR ZONE City Grosse Pointe Woods Allegan County City Hamtramck Twp Dorr City Harper Woods Twp Salem City Highland Park City Inkster DRAYTON PLAINS ZONE City Lincoln Park Oakland County City Livonia City Lake Angelus City Melvindale Twp Independence City River Rouge Twp Waterford City Romulus Twp White Lake City Taylor City Westland Vill Grosse Pointe Shores Twp Grosse Pointe Twp Redford

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

DUTTON ZONE EATON RAPIDS EXCHANGE Kent County Eaton County City Kentwood City Eaton Rapids Twp Caledonia Twp Brookfield Twp Cascade Twp Eaton Twp Gaines Twp Eaton Rapids Twp Hamlin EAST JORDAN EXCHANGE Ingham County Antrim County Twp Aurelius Twp Echo Twp Onondaga Twp Jordan Charlevoix County EAU CLAIRE EXCHANGE City East Jordan Berrien County Twp Eveline Vill Eau Claire Twp South Arm Twp Berrien Twp Wilson Twp Pipestone Twp Sodus EAST TAWAS EXCHANGE Arenac County ELK RAPIDS EXCHANGE Twp Whitney Antrim County Iosco County Vill Elk Rapids City East Tawas Twp Elk Rapids City Tawas City Twp Milton Twp Alabaster Twp Torch Lake Twp Baldwin Grand Traverse County Twp Grant Twp Acme Twp Oscoda Twp Whitewater Twp Sherman Twp Tawas ENGADINE EXCHANGE Twp Wilber Luce County Twp Lakefield Twp Pentland Mackinac County Twp Garfield Twp Hudson Twp Newton Twp Portage

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

ESCANABA EXCHANGE FARMINGTON ZONE Delta County Oakland County City Escanaba City Farmington Twp Bark River City Farmington Hills Twp Escanaba City Novi Twp Ford River Wayne County Twp Wells City Livonia Menominee County Twp Cedarville FARWELL EXCHANGE Clare County EVART EXCHANGE Vill Farwell Clare County Twp Freeman Twp Freeman Twp Garfield Mecosta County Twp Grant Twp Chippewa Twp Lincoln Twp Fork Twp Surrey Twp Grant Isabella County Osceola County Twp Coldwater City Evart Twp Gilmore Twp Cedar Twp Nottawa Twp Evart Twp Hartwick FENTON EXCHANGE Twp Hersey Genesee County Twp Middle Branch City Fenton Twp Orient Twp Fenton Twp Osceola Twp Grand Blanc Twp Rose Lake Twp Mundy Twp Sylvan Livingston County Twp Deerfield FAIRGROVE EXCHANGE Twp Hartland Tuscola County Twp Oceola Vill Fairgrove Twp Tyrone Twp Fairgrove Oakland County Twp Gilford Twp Holly Twp Juniata Twp Rose Twp Wisner

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

FIFE LAKE EXCHANGE FLUSHING EXCHANGE Grand Traverse County Genesee County Vill Fife Lake City Flushing Twp Fife Lake Twp Clayton Kalkaska County Twp Flushing Twp Garfield Twp Mt. Morris Twp Springfield Shiawassee County Missaukee County Twp Hazelton Twp Bloomfield Wexford County FOUNTAIN EXCHANGE Twp Liberty Mason County Vill Fountain FLAT ROCK EXCHANGE Twp Sheridan Monroe County Twp Sherman Twp Ash Twp Berlin FOWLERVILLE EXCHANGE Wayne County Ingham County City Flat Rock Twp White Oak City Woodhaven Livingston County Twp Brownstown Vill Fowlerville Twp Huron Twp Cohoctah Twp Conway FLINT EXCHANGE Twp Handy Genesee County Twp Howell City Burton Twp Iosco City Flint Twp Unadilla City Swartz Creek Twp Davison FRANKENMUTH EXCHANGE Twp Flint Saginaw County Twp Genesee City Frankenmuth Twp Grand Blanc Twp Birch Run Twp Mt. Morris Twp Blumfield Twp Mundy Twp Bridgeport Twp Frankenmuth Tuscola County Twp Denmark Twp Tuscola

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

FRANKFORT EXCHANGE FREMONT EXCHANGE Benzie County Muskegon County City Frankfort Twp Holton Vill Elberta Newaygo County Twp Blaine City Fremont Twp Crystal Lake Twp Ashland Twp Gilmore Twp Bridgeton Twp Lake Twp Dayton Twp Denver FREELAND EXCHANGE Twp Garfield Midland County Twp Lincoln Twp Ingersoll Twp Sheridan Saginaw County Twp Sherman Twp Kochville Oceana County Twp Richland Twp Greenwood Twp Thomas Twp Tittabawassee FULTON EXCHANGE Kalamazoo County FREEPORT EXCHANGE Twp Climax Barry County Twp Wakeshma Vill Freeport Twp Carlton GAGETOWN EXCHANGE Twp Irving Huron County Ionia County Twp Brookfield Twp Campbell Twp Grant Kent County Tuscola County Twp Bowne Vill Gagetown Twp Columbia FREESOIL EXCHANGE Twp Elkland Mason County Twp Elmwood Vill Freesoil Twp Freesoil GALESBURG EXCHANGE Twp Grant Kalamazoo County Twp Meade City Galesburg Twp Charleston Twp Climax Twp Comstock Twp Pavilion Twp Richland Twp Ross

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

GALIEN EXCHANGE GRAND BLANC EXCHANGE Berrien County Genesee County Vill Galien City Grand Blanc Twp Bertrand Twp Atlas Twp Galien Twp Grand Blanc Twp Weesaw Twp Mundy Oakland County GLADSTONE EXCHANGE Twp Holly Delta County City Gladstone GRAND HAVEN EXCHANGE Twp Baldwin Muskegon County Twp Brampton City Norton Shores Twp Escanaba Twp Fruitport Twp Wells Ottawa County City Ferrysburg GLADWIN EXCHANGE City Grand Haven Clare County Vill Spring Lake Twp Arthur Twp Allendale Twp Franklin Twp Crockery Twp Hamilton Twp Grand Haven Gladwin County Twp Port Sheldon City Gladwin Twp Robinson Twp Billings Twp Spring Lake Twp Buckeye Twp Butman Twp Clement Twp Gladwin Twp Grout Twp Hay Twp Sage Twp Secord Twp Sherman Roscommon County Twp Nester

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

GRAND RAPIDS ZONE GRATTAN ZONE Kent County Kent County City East Grand Rapids Twp Cannon City Grand Rapids Twp Grattan City Grandville Twp Oakfield City Kentwood City Walker GREENVILLE EXCHANGE City Wyoming Kent County Twp Ada Twp Oakfield Twp Alpine Twp Spencer Twp Byron Montcalm County Twp Cannon City Greenville Twp Cascade Twp Eureka Twp Gaines Twp Fairplain Twp Grand Rapids Twp Montcalm Twp Plainfield Twp Sidney Ottawa County Twp Georgetown GWINN EXCHANGE Twp Jamestown Marquette County Twp Tallmadge Twp Forsyth Twp Sands GRANT EXCHANGE Twp West Branch Muskegon County Twp Casnovia HARBOR SPRINGS EXCHANGE Twp Moorland Emmett County Newaygo County City Harbor Springs City Grant Twp Center Twp Ashland Twp Cross Village Twp Bridgeton Twp Friendship Twp Brooks Twp Little Traverse Twp Ensley Twp Pleasant View Twp Garfield Twp Readmond Twp Grant Twp West Traverse

135 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

HARRIETTA EXCHANGE HASTINGS EXCHANGE Manistee County Barry County Twp Dickson City Hastings Wexford County Twp Baltimore Vill Harrietta Twp Carlton Twp Boon Twp Castleton Twp Slagle Twp Hastings Twp Springville Twp Hope Twp Irving HARRISON EXCHANGE Twp Rutland Clare County Twp Yankee Springs City Harrison Twp Arthur HERMANSVILLE EXCHANGE Twp Franklin Menominee County Twp Frost Twp Meyer Twp Greenwood Twp Hamilton HILLSDALE EXCHANGE Twp Hatton Hillsdale County Twp Hayes City Hillsdale Twp Lincoln Twp Adams Twp Redding Twp Allen Twp Summerfield Twp Cambria Twp Winterfield Twp Fayette Twp Hillsdale HARTLAND EXCHANGE Twp Jefferson Livingston County Twp Reading Twp Brighton Twp Hartland HOLLAND EXCHANGE Twp Tyrone Allegan County Twp Fillmore Twp Laketown Ottawa County City Holland Twp Holland Twp Olive Twp Park Twp Port Sheldon

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

HOLLY EXCHANGE HOWELL EXCHANGE Oakland County Livingston County Vill Holly City Howell Twp Groveland Twp Cohoctah Twp Holly Twp Deerfield Twp Rose Twp Genoa Twp Springfield Twp Hartland Twp Howell HOLT EXCHANGE Twp Iosco Ingham County Twp Marion City Lansing Twp Oceola Twp Alaiedon Twp Delhi HUDSONVILLE ZONE Ottawa County HOPKINS EXCHANGE City Hudsonville Allegan County Twp Blendon Vill Hopkins Twp Georgetown Twp Dorr Twp Jamestown Twp Hopkins Twp Zeeland Twp Monterey Twp Salem INDIAN RIVER EXCHANGE Twp Watson Cheboygan County Twp Burt HOUGHTON EXCHANGE Twp Ellis Houghton County Twp Inverness City Hancock Twp Koehler City Houghton Twp Mentor Vill South Range Twp Mullett Twp Adams Twp Munro Twp Calumet Twp Tuscarora Twp Chassell Twp Walker Twp Franklin Twp Waverly Twp Hancock Twp Osceola INTERLOCHEN EXCHANGE Twp Portage Grand Traverse County Twp Quincy Twp Blair Twp Stanton Twp Grant Twp Torch Lake Twp Green Lake

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

IONIA EXCHANGE IRONWOOD EXCHANGE Ionia County Gogebic County City Ionia City Ironwood Twp Berlin Twp Bessemer Twp Easton Twp Erwin Twp Ionia Twp Ironwood Twp Orange Twp Orleans ISHPEMING EXCHANGE Twp Ronald Marquette County City Ishpeming IRON MOUNTAIN EXCHANGE Twp Ely Dickinson County Twp Ishpeming City Iron Mountain Twp Tilden City Kingsford Twp Breitung JACKSON EXCHANGE Jackson County IRON RIVER EXCHANGE City Jackson Iron County Twp Blackman City Caspian Twp Henrietta City Gaastra Twp Leoni City Iron River Twp Liberty City Stambaugh Twp Napoleon Vill Mineral Hills Twp Rives Twp Bates Twp Sandstone Twp Crystal Falls Twp Spring Arbor Twp Iron River Twp Summit Twp Mastodon Twp Tompkins Twp Stambaugh JAMESTOWN ZONE IRONS EXCHANGE Allegan County Twp Eden Twp Salem Twp Elk Ottawa County Twp Newkirk Twp Jamestown Twp Peacock Twp Zeeland Twp Sauble

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

JONESVILLE EXCHANGE KENT CITY EXCHANGE Hillsdale County Kent County Vill Jonesville Vill Kent City Twp Adams Twp Sparta Twp Fayette Twp Tyrone Twp Litchfield Twp Moscow KEWEENAW EXCHANGE Twp Scipio Keweenaw County Twp Eagle Harbor KALAMAZOO EXCHANGE Twp Grant Kalamazoo County Twp Houghton City Kalamazoo City Parchment LAKE LEELANAU EXCHANGE City Portage Leelanau County Twp Comstock Twp Bingham Twp Cooper Twp Centerville Twp Kalamazoo Twp Leland Twp Oshtemo Twp Suttons Bay Twp Pavilion Twp Richland LAKE LINDEN EXCHANGE Twp Schoolcraft Houghton County Twp Texas Vill Lake Linden Twp Calumet KALKASKA EXCHANGE Twp Osceola Kalkaska County Twp Schoolcraft Vill Kalkaska Twp Torch Lake Twp Bear Lake Keweenaw County Twp Blue Lake Twp Grant Twp Clearwater Twp Sherman Twp Cold Springs Twp Excelsior Twp Garfield Twp Kalkaska Twp Oliver Twp Orange Twp Rapid River

139 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

LAKE ODESSA EXCHANGE LANSING EXCHANGE Barry County Clinton County Twp Carlton Twp Bath Twp Woodland Twp DeWitt Eaton County Twp Watertown Twp Sunfield Eaton County Twp Ellsworth Twp Delta Ionia County Twp Windsor Vill Lake Odessa Ingham County Twp Berlin City East Lansing Twp Campbell City Lansing Twp Odessa Twp Alaiedon Twp Orange Twp Delhi Twp Sebewa Twp Lansing Twp Meridian LAKE ORION ZONE Twp Wheatfield Oakland County Twp Williamston Vill Lake Orion Shiawassee County Twp Addison Twp Woodhull Twp Oakland Twp Orion LAPEER EXCHANGE Twp Oxford Lapeer County City Lapeer City Lansing Twp Arcadia Twp Attica Twp Deerfield Twp Elba Twp Lapeer Twp Mayfield Twp Metamora Twp Oregon

LE ROY EXCHANGE Osceola County Vill LeRoy Twp Hartwick Twp LeRoy Twp Rose Lake

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

LESLIE EXCHANGE LOWELL ZONE Ingham County Ionia County City Leslie Twp Boston Twp Bunker Hill Twp Keene Twp Leslie Kent County Twp Onondaga City Lowell Jackson County Twp Cascade Twp Rives Twp Grattan Twp Tompkins Twp Lowell Twp Vergennes LEXINGTON EXCHANGE Sanilac County LUTHER EXCHANGE Vill Lexington Lake County Twp Lexington Vill Luther Twp Sanilac Twp Cherry Valley Twp Worth Twp Dover Twp Eden LINWOOD EXCHANGE Twp Newkirk Bay County Twp Peacock Twp Beaver Twp Pinora Twp Fraser Twp Garfield MACKINAC ISLAND EXCHANGE Twp Kawkawlin Mackinac County City Mackinac Island LIVONIA ZONE Wayne County MACKINAW CITY EXCHANGE City Garden City Cheboygan County City Livonia Twp Hebron City Westland Twp Mackinaw Emmett County Vill Mackinaw City Twp Bliss Twp Carp Lake Twp Wawatem

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

MANCELONA EXCHANGE MANTON EXCHANGE Antrim County Missaukee County Vill Mancelona Twp Bloomfield Twp Chestonia Twp Caldwell Twp Custer Wexford County Twp Kearney City Manton Twp Mancelona Twp Antioch Kalkasa County Twp Cedar Creek Twp Blue Lake Twp Colfax Twp Cold Springs Twp Greenwood Twp Rapid River Twp Hanover Twp Liberty MANCHESTER EXCHANGE Jackson County MARINE CITY EXCHANGE Twp Norvell St. Clair County Washtenaw County Twp Marine City Vill Manchester Twp Casco Twp Bridgewater Twp China Twp Freedo Twp Clay Twp Manchester Twp Cotterville Twp Sharon Twp East China Twp Ira MANISTEE EXCHANGE Manistee County MARION EXCHANGE City Manistee Clare County Vill East Lake Twp Redding Twp Brown Twp Winterfield Twp Dickson Osceola County Twp Filer Vill Marion Twp Manistee Twp Hartwick Twp Norman Twp Highland Twp Stronach Twp Marion Mason County Twp Middle Branch Twp Grant Twp Meade

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

MARNE ZONE MASON EXCHANGE Ottawa County Ingham County Twp Polkton City Mason Twp Tallmadge Twp Alaiedon Twp Wright Twp Aurelius Twp Bunker Hill MARQUETTE EXCHANGE Twp Delhi Marquette County Twp Ingham City Marquette Twp Vevay Twp Chocolay Twp Wheatfield Twp Marquette Twp Negaunee MAYVILLE EXCHANGE Twp Sands Lapeer County Twp Rich MARSHALL EXCHANGE Tuscola County Calhoun County Vill Mayville City Marshall Twp Dayton Twp Convis Twp Fremont Twp Eckford Twp Watertown Twp Fredonia Twp Marengo MC BAIN EXCHANGE Twp Marshall Clare County Twp Winterfield MARTIN EXCHANGE Missaukee County Allegan County City McBain Vill Martin Twp Clam Union Twp Hopkins Twp Lake Twp Martin Twp Reeder Twp Otsego Twp Richland Twp Watson Twp Riverside Twp Wayland Osceola County Barry County Twp Highland Twp Orangeville Twp Marion Twp Yankee Springs MENOMINEE EXCHANGE Menominee County City Menominee Twp Cedarville Twp Ingallston Twp Mellen Twp Menominee

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

MICHIGAMME EXCHANGE MILAN EXCHANGE Baraga County Lenawee County Twp Covington Twp Macon Twp Spurr Monroe County Marquette County City Milan Twp Michigamme Twp London Twp Republic Twp Milan Washtenaw County MIDDLEVILLE EXCHANGE Twp Augusta Allegan County Twp Saline Twp Leighton Twp York Twp Wayland Barry County MOLINE ZONE Vill Middleville Allegan County Twp Irving Twp Dorr Twp Orangeville Twp Leighton Twp Thornapple Kent County Twp Yankee Springs Twp Byron Twp Gaines MIDLAND EXCHANGE Bay County MONROE EXCHANGE Twp Beaver Monroe County Twp Garfield City Monroe Twp Williams Twp Erie Midland County Twp Frenchtown City Midland Twp La Salle Twp Greendale Twp Monroe Twp Homer Twp Raisinville Twp Ingersoll Twp Jerome MORLEY EXCHANGE Twp Larkin Mecosta County Twp Lee Vill Morley Twp Lincoln Twp Aetna Twp Midland Twp Deerfield Twp Mills Montcalm County Twp Mount Haley Twp Winfield Twp Porter Newaygo County Twp Big Prairie

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

MT. CLEMENS EXCHANGE NEGAUNEE EXCHANGE Macomb County Marquette County City Mt. Clemens City Negaunee City Sterling Heights Twp Ishpeming Twp Chesterfield Twp Negaunee Twp Clinton Twp Richmond Twp Harrison Twp Tilden Twp Macomb NEWAYGO EXCHANGE MULLIKEN EXCHANGE Newaygo County Eaton County City Newaygo Vill Mulliken Twp Big Prairie Twp Roxand Twp Brooks Ionia County Twp Croton Twp Danby Twp Everett Twp Garfield NAPOLEON EXCHANGE Twp Grant Jackson County Twp Sherman Twp Columbia Twp Napoleon NEW BALTIMORE EXCHANGE Twp Norvell Macomb County City New Baltimore NASHVILLE EXCHANGE Twp Chesterfield Barry County Twp Lenox Vill Nashville St. Clair County Twp Assyria Twp Casco Twp Baltimore Twp Clay Twp Castleton Twp Ira Twp Maple Grove Eaton County NEWBERRY EXCHANGE Twp Kalamo Luce County Twp Vermontville Vill Newberry Twp Columbus Twp Lakefield Twp McMillan Twp Pentland

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SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

NEW BOSTON EXCHANGE NORTHPORT EXCHANGE Wayne County Leelanau County Twp Huron Vill Northport Twp Sumpter Twp Leelanau Twp Leland NEW BUFFALO EXCHANGE Berrien County NORTHVILLE EXCHANGE City New Buffalo Oakland County Vill Grand Beach City Farmington Hills Vill Michiana City Novi Twp Chikaming City Wixom Twp New Buffalo Twp Lyon Twp Three Oaks Washtenaw County Twp Salem NEW HAVEN EXCHANGE Wayne County Macomb County City Northville Vill New Haven Twp Northville Twp Chesterfield Twp Lenox NORWAY EXCHANGE Twp Macomb Dickinson County Twp Ray City Norway St. Clair County Twp Breitung Twp Casco Twp Norway

OLIVET EXCHANGE NILES EXCHANGE Calhoun County Berrien County Eaton County City Niles City Olivet Twp Berrien Twp Walton Twp Bertrand Twp Buchanan ONEKAMA EXCHANGE Twp Niles Vill Onekam Cass County Twp Arcadia Twp Howard Twp Bear Lake Twp Milton Twp Brown Twp Pokagon Twp Manistee Twp Onekama

146 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

OSCODA EXCHANGE PECK EXCHANGE Alcona County Sanilac County Twp Greenbush Vill Melvin Twp Mikado Vill Peck Iosco County Twp Buel Twp Au Sable Twp Elk Twp Baldwin Twp Fremony Twp Oscoda Twp Speaker Twp Wilber PELLSTON EXCHANGE OTSEGO EXCHANGE Cheboygan County Allegan County Twp Burt City Otsego Twp Munro Twp Otsego Emmett County Twp Trowbridge Vill Pellston Twp Watson Twp Center Kalamazoo County Twp Maple River Twp Alamo Twp McKinley Van Buren County Twp Pleasant View Twp Pine Grove PERKINS EXCHANGE OWENDALE EXCHANGE Delta County Huron County Twp Baldwin Vill Owendale Twp Maple Ridge Twp Brookfield Marquette County Twp Grant Twp Ewing

OXFORD ZONE Lapeer County Twp Dryden Twp Hadley Twp Metamora Oakland County Vill Leonard Vill Oxford Twp Brandon Twp Independence Twp Oxford

147 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

PETOSKEY EXCHANGE PLYMOUTH EXCHANGE Charlevoix County Washtenaw County Twp Bay Twp Salem Twp Hayes Twp Superior Twp Melrose Wayne County Emmett County City Plymouth City Petoskey City Westland Twp Bear Creek Twp Canton Twp Littlefield Twp Northville Twp Little Traverse Twp Plymouth Twp Resort Twp Springvale PONTIAC ZONE Oakland County PINCKNEY EXCHANGE City Auburn Hills Livingston County City Keego Harbor Vill Pinckney City Lake Angelus Twp Hamburg City Orchard Lake Twp Iosco City Pontiac Twp Marion City Rochester Hills Twp Putnam City Sylvan Lake Twp Unadilla Twp Bloomfield Washtenaw County Twp Independence Twp Dexter Twp Oakland Twp Lyndon Twp Orion Allegan County Twp Waterford City Plainwell Twp West Bloomfield Twp Gunplain Twp Otsego PORT HURON EXCHANGE Kalamazoo County St. Clair County Twp Alamo City Marysville Twp Cooper City Port Huron Twp Burtchville PLAINWELL EXCHANGE Twp Clyde Allegan County Twp Fort Gratiot City Plainwell Twp Grant Twp Gunplain Twp Kimball Twp Otsego Twp Port Huron Kalamazoo County Twp St. Clair Twp Alamo Twp Cooper

148 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

PORTLAND EXCHANGE RAPID RIVER EXCHANGE Clinton County Delta County Twp Eagle Twp Baldwin Twp Westphalia Twp Bay de Noc Ionia County Twp Brampton City Portland Twp Ensign Twp Danby Twp Masonville Twp Lyons Twp Nahma Twp Orange Twp Portland REED CITY EXCHANGE Twp Sebewa Lake County Twp Chase PORT SANILAC EXCHANGE Twp Pinora Sanilac County Mecosta County Vill Port Sanilac Twp Grant Twp Bridgehampton Twp Green Twp Forester Newaygo County Twp Sanilac Twp Barton Osceola County POTTERVILLE EXCHANGE City Reed City Eaton County Vill Hersey City Potterville Twp Cedar Twp Benton Twp Hersey Twp Eaton Twp Lincoln Twp Eaton Rapids Twp Richmond Twp Windsor REESE EXCHANGE POWERS EXCHANGE Saginaw County Menominee County Twp Blumfield Vill Powers Tuscola County Twp Harris Vill Reese Twp Spalding Twp Denmark Twp Gilford

REPUBLIC EXCHANGE Marquette County Twp Humboldt Twp Republic

149 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

RICHLAND EXCHANGE ROCKWOOD EXCHANGE Barry County Monroe County Twp Prairieville Vill South Rockwood Kalamazoo County Twp Berlin Vill Richland Wayne County Twp Richland City Flat Rock Twp Ross City Gibraltar City Rockwood ROCHESTER ZONE Twp Brownstown Macomb County Twp Shelby ROMEO EXCHANGE Twp Washington Macomb County Oakland County Vill Romeo City Rochester Twp Armada City Rochester Hills Twp Bruce Twp Oakland Twp Ray Twp Washington ROCK EXCHANGE Oakland County Delta County Twp Addison Twp Baldwin Twp Oakland Twp Maple Ridge Marquette County ROMULUS ZONE Twp Ewing Wayne County Twp Turin City Romulus Twp Wells City Taylor Twp Brownstown ROCKFORD ZONE Twp Huron Kent County Twp Van Buren City Rockford Twp Algoma ROSEBUSH EXCHANGE Twp Cannon Isabella County Twp Courtland Vill Rosebush Twp Oakfield Twp Denver Twp Plainfield Twp Isabella Twp Nottawa Twp Vernon Twp Wise

150 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

ROSEVILLE ZONE SAGINAW EXCHANGE Macomb County Bay County City Eastpointe Twp Frankenlust City Fraser Saginaw County City Roseville City Saginaw City St. Clair Shores City Zilwaukee City Warren Twp Albee Twp Harrison Twp Birch Run Twp Lake Twp Blumfield Twp Bridgeport ROYAL OAK ZONE Twp Buena Vista Oakland County Twp Carrollton City Berkley Twp James City Clawson Twp Kochville City Ferndale Twp Saginaw City Hazel Park Twp St. Charles City Huntington Woods Twp Spaulding City Madison Heights Twp Swan Creek City Oak Park Twp Taymouth City Pleasant Ridge Twp Thomas City Royal Oak Twp Zilwaukee City Troy Twp Royal Oak ST. CHARLES EXCHANGE Saginaw County Vill St. Charles Twp Albee Twp Brant Twp Fremont Twp James Twp St. Charles Twp Spaulding Twp Swan Creek

151 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

ST. CLAIR EXCHANGE SAND LAKE EXCHANGE St. Clair County Kent County City St. Clair Vill Sand Lake Twp Casco Twp Nelson Twp China Twp Solon Twp Columbus Twp Spencer Twp East China Montcalm County Twp St. Clair Vill Pierson Twp Maple Valley ST. HELEN EXCHANGE Twp Pierson Ogemaw County Newaygo County Twp Foster Twp Ensley Roscommon County Twp AuSable SANDUSKY EXCHANGE Twp Backus Sanilac County Twp Higgins City Sandusky Twp Nester Twp Buel Twp Richfield Twp Custer Twp Elk ST. IGNACE EXCHANGE Twp Elmer Mackinac County Twp Moore City St. Ignace Twp Watertown Twp Brevort Twp Moran SARANAC EXCHANGE Twp St. Ignace Ionia County Vill Saranac ST. JOSEPH EXCHANGE Twp Berlin Berrien County Twp Boston City St. Joseph Twp Easton Vill Shoreham Twp Keene Vill Stevensville Twp Baroda Twp Lincoln Twp Oronoko Twp Royalton Twp St. Joseph

152 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

SAULT STE. MARIE EXCHANGE SNOVER EXCHANGE Chippewa County Sanilac County City Sault Ste. Marie Twp Argyle Twp Bay Mills Twp Evergreen Twp Bruce Twp Lamotte Twp Dafter Twp Marlette Twp Kinross Twp Moore Twp Soo Twp Sugar Island SOUTHFIELD ZONE Oakland County SCOTTS EXCHANGE City Lathrup Village Kalamazoo County City Southfield Twp Climax Vill Bingham Farms Twp Pavilion Twp Wakeshma SOUTH LYON EXCHANGE Livingston County SCOTTVILLE EXCHANGE Twp Green Oak Mason County Oakland County City Scottville City South Lyon Vill Custer Twp Lyon Twp Amber Washtenaw County Twp Branch Twp Northfield Twp Custer Twp Salem Twp Eden Twp Riverton SPARTA ZONE Twp Sherman Kent County Twp Victory Vill Sparta Twp Algoma SEBEWAING EXCHANGE Twp Alpine Huron County Twp Plainfield Vill Sebewaing Twp Sparta Twp Brookfield Ottawa County Twp Fairhaven Twp Chester Twp Sebewaing Tuscola County Twp Akron Twp Columbia

153 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

STANDISH EXCHANGE TRAVERSE CITY EXCHANGE Arenac County Grand Traverse County City Standish City Traverse City Twp Arenac Twp Acme Twp Deep River Twp Blair Twp Lincoln Twp East Bay Twp Standish Twp Garfield Bay County Twp Green Lake Twp Gibson Twp Long Lake Gladwin County Twp Peninsula Twp Grim Twp Union Twp Whitewater STEPHENSON EXCHANGE Leelanau County Menominee County Twp Bingham City Stephenson Twp Elmwood Vill Daggett Twp Solon Twp Cedarville Twp Daggett TRENTON ZONE Twp Holmes Wayne County Twp Ingallston City Gibraltar Twp Lake City Trenton Twp Mellen City Woodhaven Twp Nadeau Twp Brownstown Twp Stephenson Twp Grosse Ile

THREE OAKS EXCHANGE TROUT LAKE EXCHANGE Berrien County Chippewa County Vill Three Oaks Twp Trout Lake Twp Chikaming Mackinac County Twp Galien Twp Brevort Twp New Buffalo Twp Moran Twp Three Oaks Twp Weesaw TROY ZONE Oakland County City Troy

154 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

TRUFANT EXCHANGE UNIONVILLE EXCHANGE Kent County Huron County Twp Spencer Twp Sebewaing Montcalm County Tuscola County Twp Maple Valley Vill Unionville Twp Montcalm Twp Akron Twp Pine Twp Almer Twp Columbia TUSTIN EXCHANGE Twp Wisner Lake County Twp Dover UTICA EXCHANGE Osceola County Macomb County Vill Tustin City Sterling Heights Twp Burdell City Utica Twp Hartwick Twp Macomb Twp Highland Twp Shelby Twp Le Roy Twp Rose Lake VASSAR EXCHANGE Twp Sherman Tuscola County City Vassar UBLY EXCHANGE Twp Denmark Huron County Twp Juniata Vill Ubly Twp Tuscola Twp Bingham Twp Vassar Twp Paris Twp Sheridan VERMONTVILLE EXCHANGE Sanilac County Eaton County Twp Argyle Vill Vermontville Twp Austin Twp Chester Twp Evergreen Twp Kalamo Twp Greenleaf Twp Sunfield Twp Minden Twp Vermontville

155 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

VICKSBURG EXCHANGE WASHINGTON EXCHANGE Kalamazoo County Macomb County City Portage Twp Macomb Vill Vicksburg Twp Ray Twp Brady Twp Shelby Twp Pavilion Twp Washington Twp Schoolcraft Oakland County St. Joseph County Twp Oakland Twp Mendon Twp Park WATERSMEET EXCHANGE Gogebic County WAKEFIELD EXCHANGE Twp Watersmeet Gogebic County Ontonagon County City Wakefield Twp Haight Twp Bessemer Twp Interior Twp Erwin Twp Marenisco WATERVLIET EXCHANGE Twp Wakefield Berrien County City Watervliet WALLED LAKE ZONE Twp Bainbridge Oakland County Twp Coloma City Novi Twp Watervliet City Walled Lake Van Buren County City Wixom Twp Hartford Vill Wolverine Lake Twp Keeler Twp Commerce Twp Novi WAYLAND EXCHANGE Twp West Bloomfield Allegan County City Wayland WALLON LAKE EXCHANGE Twp Dorr Charlevoix County Twp Hopkins Twp Chandler Twp Leighton Twp Melrose Twp Wayland Barry County WARREN ZONE Twp Yankee Springs Macomb County City Sterling Heights City Warren

156 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

WAYNE ZONE WHITE CLOUD EXCHANGE Wayne County Newaygo County City Inkster City White Cloud City Romulus Twp Big Prairie City Wayne Twp Denver City Westland Twp Everett Twp Canton Twp Goodwell Twp Van Buren Twp Lincoln Twp Merrill WEST BLOOMFIELD ZONE Twp Monroe Oakland County Twp Norwich City Farmington Hills Twp Sherman City Orchard Lake Twp Wilcox Vill Franklin Twp Bloomfield WHITMORE LAKE EXCHANGE Twp West Bloomfield Livingston County Twp Green Oak WEST BRANCH EXCHANGE Twp Hamburg Gladwin County Washtenaw County Twp Bourret Twp Northfield Twp Clement Twp Webster Twp Grim Twp Secord WILLIAMSBURG EXCHANGE Ogemaw County Grand Traverse County City West Branch Twp Acme Twp Churchill Twp East Bay Twp Cumming Twp Whitewater Twp Edwards Kalkaska County Twp Foster Twp Clearwater Twp Hill Twp Kalkaska Twp Horton Twp Klacking WILLIS EXCHANGE Twp Logan Washtenaw County Twp Mills Twp Augusta Twp Ogemaw Twp Ypsilanti Twp West Branch Wayne County Twp Sumpter

157 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 5 - SERVICE AREAS (cont’d)

5.3 List of Cities, Villages, and Townships (cont’d)

5.3.1 Traditional Ameritech Michigan Exchanges (cont’d)

WOLVERINE EXCHANGE ZEELAND EXCHANGE Cheboygan County Allegan County Vill Wolverine Twp Fillmore Twp Ellis Twp Overisel Twp Mentor Ottawa County Twp Nunda City Zeeland Twp Walker Twp Holland Twp Wilmot Twp Zeeland

WYANDOTTE ZONE Wayne County City Riverview City Southgate City Taylor City Trenton City Wyandotte Twp Brownstown Twp Grosse Ile

YPSILANTI EXCHANGE Washtenaw County City Ypsilanti Twp Augusta Twp Pittsfield Twp Superior Twp York Twp Ypsilanti Wayne County Twp Canton Twp Van Buren

158 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services

6.1.1 Basic Exchange Access Services -- Rate Schedule

Rates for Basic Exchange Access Services are based upon class of service. All rates in this Section are applied monthly unless specifically identified otherwise.

Access Area A B1 B2 C1 C2 C3 C4 C5 Call Plan 50 $10.00 $10.40 $10.40 $10.44 $10.44 $10.44 $10.44 $10.44 Call Plan 400 $13.25 $13.25 $12.80 $11.32 $11.83 $12.34 $12.85 $13.36

Area A Area B Area C Business Access $27.84 $28.20 $31.96 Line* Business P.B.X. Trunk $12.94 $13.20 $13.96

These charges apply to Basic Exchange Access Services in addition to the charges found in Additional Charges Applied to Basic Exchange Access Section below.

* Customers purchasing service under this plan or package may qualify for the Multi Product Credit. The Multi Product Credit provides Customers purchasing qualifying commercial telephone line package(s) at the same service address as an On Net 1.5mb or greater Circuit, including, but not limited to, the Essential products (VoIP), with an $8 credit on the Customer’s commercial telephone line package(s). In the event of On Net circuit disconnection, the Multi Product Credit shall no longer be available.

Additional Charges Applied to Basic Exchange Access Services

In addition to the charges for Basic Exchange Access Services described above, the following charges apply to each individual Exchange Access Service line unless otherwise specified. Where such charges are incurred by the Company from its underlying facilities based carrier, they are passed through to the Company's end user Customer at cost and without any markup in price.

(a) The interstate End User Common Line Charges

(b) The 911 telecommunications Service Surcharge

(c) Lifeline services charges as defined in Section 316 of the Michigan Telecommunications Act.

(d) Any applicable municipal, state or federal taxes, franchise fees or other charges.

159 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d)

6.1.2 Local (Stand Alone)

A. Monthly Charges

Local (Stand Alone) service offers Residential Customers a basic exchange access line and unlimited local usage service across all access areas.

Monthly Rate All Rate Bands, First line $35.95 All Rate Bands, Each Additional Line $21.95

In addition to the above rates, the charges contained in Additional Charges Applied to Basic Exchange Access Section apply.

160 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d)

6.1.3 Smart Pack Trunks

General

Smart Pack Trunk service bundles the Company’s trunking service with local and long distance for business customers who want connectivity to the public switched network through PBX or DID trunks. The Company provides this connectivity for one, two or three-year terms with specified features such as blocks of 20 station numbers for DID service and Call Forward Trunk Group.

Trunk Charges

The surcharges contained in Additional Charges of this price guide are in addition to the trunk rate.

Term Commitment Monthly PBX Trunk Monthly DID Trunk Rate Charge 1 Year* $19.00 $43.00 2 Years $25.00 $28.50 3 Years $17.00 $27.00

* Customers purchasing service under this plan or package may qualify for the Multi Product Credit. The Multi Product Credit provides Customers purchasing qualifying commercial telephone line package(s) at the same service address as an On Net 1.5mb or greater Circuit, including, but not limited to, the Essential products (VoIP), with an $8 credit on the Customer’s commercial telephone line package(s). In the event of On Net circuit disconnection, the Multi Product Credit shall no longer be available.

Features

The following features can be added to Smart Pack Trunk service.

Term Commitment Station Numbers (block of 20) Call Forward Trunk Group 1 Year $3.00 $0.00 2 Years $3.00 $0.00 3 Years $3.00 $0.00

Local Usage Charges

The following local usage charges apply to Smart Pack Trunk customers. Customers may request billing on a per call basis (message) or a per minute basis (measured). See below.

161 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d)

6.1.3 Smart Pack Trunks (cont’d)

Message Rate Service

The following per call rates apply to those Customers subscribing to the Smart Pack Trunk Message Rate Service:

Term Commitment Rate Per Call

1 Year $0.0600 2 Years $0.0575 3 Years $0.0550

Measured Rate Service

The following per minute rates apply to those Customers subscribing to the Smart Pack Trunk Measured Rate Service. Unless otherwise specified, for billing purposes, the minimum call duration is thirty (30) seconds. In addition, unless otherwise specified, usage is measured thereafter in six (6) second increments and rounded to the next higher six (6) second period. Fractional amounts are rounded up to the next highest whole cent. International call usage is measured in six (6) second increments and has a minimum per call duration of sixty (60) seconds.

Term Commitment Rate per Minute Initial 30 Seconds Add’l. 6 Seconds 1 Year $0.00875 $0.00175 2 Years $0.00750 $0.00150 3 Years $0.00625 $0.00125

162 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d)

6.1.3 Smart Pack Trunks (cont’d)

Smart Pack Trunk Switched Long Distance Service

The following per minute rates apply to those Customers subscribing to Smart Pack Trunk Long Distance Service. Unless otherwise specified, for billing purposes, the minimum call duration is thirty (30) seconds. In addition, unless otherwise specified, usage is measured thereafter in six (6) second increments and rounded to the next higher six (6) second period. Fractional amounts are rounded up to the next highest whole cent. International call usage is measured in six (6) second increments and has a minimum per call duration of sixty (60) seconds.

Term Commitment Rate per Minute Initial 30 Seconds Add’l. 6 Seconds 1 Year $0.03000 $0.00600 2 Years $0.02880 $0.00575 3 Years $0.02750 $0.00550

163 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d)

6.1.4 eChat 200 Service

Monthly Rate The eChat 200 Service offers a basic exchange access line, 200 calls within the Customer's local calling area, Call Waiting, Caller ID with Name, Wait and See, a personal toll free number, and unlimited dial-up internet access for a single monthly rate.

Additional charges apply for local usage in excess of the monthly call plan allotment, interzone usage, switched inbound toll free usage switched outbound intraLATA and interLATA MTS long distance usage, and calling card usage following.

The following charges apply to eChat 200 Service Customers in all access areas:

Monthly Rate

- eChat 200 Service, first line $50.00 - eChat 200 Service, each additional line $29.00 - eChat 200 Service without dial-up internet, each line $31.00

Customers may not carry over any unused portion of their eChat 200 call allowance to subsequent months, nor are Customers entitled to a credit for the same.

These monthly charges apply in addition to the charges established in Additional Charges Applied to Basic Exchange Access Services Section above.

Additional Local Usage and Interzone Charges

1. Message Rate

The following per call rates apply for calls made within each Customer's local calling area in excess of the Customer's monthly 200 call allotment.

Rate Per Call $0.0640

2. Interzone Calls

The following per call rates apply to interzone calls within the Detroit District Exchanges. For billing purposes, the minimum duration of interzone calls is sixty (60) seconds. Usage is measured thereafter in six (6) second increments and rounded to the next higher six (6) second period.

Initial 60 Seconds Ea. Add’l 6 Seconds Interzone Usage $0.08 $0.008

164 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d)

6.1.4 eChat 200 Service (cont’d)

Long Distance Usage Charges

1. General

The following charges apply for all switched intraLATA and interLATA 1+ outbound long distance telecommunications usage for eChat 200 Customers who additionally subscribe to the Company’s intraLATA and/or interLATA services.

Unless otherwise specified, for billing purposes, the minimum call duration for eChat Long Distance Service is sixty (60) seconds. In addition, unless otherwise specified herein, usage is measured thereafter in six (6) second increments and rounded to the next higher six (6) second period.

2. Switched Outbound 1+ Services

IntraLATA InterLATA Initial 60 Each Add'l 6 Initial 60 Each Add'l 6 Seconds Seconds Seconds Seconds

$0.080 $0.008 $0.050 $0.005

6.1.5 eChat Unlimited Service

Monthly Rate

eChat Unlimited Service offers a basic exchange access line, unlimited calls within the Customer's local calling area, Call Waiting, Caller ID with Name, Wait and See, a personal toll free number, and unlimited dial-up internet access for a single monthly rate.

Additional charges apply for interzone usage, switched inbound toll free usage switched outbound intraLATA and interLATA MTS long distance usage, and calling card usage as follows.

The following charges apply to eChat Unlimited Service Customers:

Monthly Rate

- eChat Unlimited Service $51.00

These monthly charges apply in addition to the charges established in Additional Charges Applied to Basic Exchange Access Services Section above. .

165 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d)

6.1.5 eChat Unlimited Service (cont’d)

Additional Local Usage and Interzone Charges

1. Interzone Calls

The following per call rates apply to interzone calls within the Detroit District Exchanges. For billing purposes, the minimum duration of interzone calls is sixty (60) seconds. Usage is measured thereafter in six (6) second increments and rounded to the next higher six (6) second period.

Initial 60 Seconds Ea. Add’l 6 Seconds Interzone Usage $0.08 $0.008

Long Distance Usage Charges

1. General

The following charges apply for all eChat Unlimited Service switched intraLATA and interLATA 1+ outbound long distance telecommunications usage.

Unless otherwise specified, for billing purposes, the minimum call duration for eChat Long Distance Service is sixty (60) seconds. In addition, unless otherwise specified in this Tariff, usage is measured thereafter in six (6) second increments and rounded to the next higher six (6) second period.

2. Switched Outbound 1+ Services

IntraLATA InterLATA Initial 60 Seconds Each Add'l 6 Initial 60 Seconds Each Add'l 6 Seconds Seconds

$0.080 $0.008 $0.050 $0.005

166 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d)

6.1.6 Local Plus 2

Monthly Rate

Local Plus 2 is a bundled service that offers a basic exchange access line, unlimited calling to parties located in the Customer's local calling area and any two of the features listed below for the following single monthly rate to Residential Customers. Local Plus 2 also offers switched outbound intraLATA and interLATA MTS long distance usage at the rates listed below.

Monthly Rate

- All Access Areas, first line $36.95

Features Available (choice of two) *

Automatic Callback Call Waiting Basic Voice Mail Call Screening Busy Line Transfer Multi Ring Alternate Answer Repeat Dialing Caller ID w/ Name Speed Dialing Call Forwarding Three Way Calling

Switched Outbound Message Toll Service (MTS) Long Distance

Customers subscribing to the Company’s Local Plus 2 service may additionally subscribe to the Company's switched outbound intraLATA and interLATA interexchange MTS long distance service at the following rates:

IntraLATA InterLATA Initial 60 Seconds Each Add'l 6 Initial 60 Seconds Each Add'l 6 Seconds Seconds

$0.080 $0.008 $0.050 $0.005

Unless otherwise specified, for billing purposes, the minimum call duration for Local Plus 2 Long Distance Service is sixty (60) seconds. In addition, unless otherwise specified in this Tariff, usage is measured thereafter in six (6) second increments and rounded to the next higher six (6) second period.

167 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d)

6.1.7 Local Plus 5

Monthly Rate

Local Plus 5 is a bundled service that offers a basic exchange access line, unlimited calling to parties located in the Customer's local calling area and any five of the features listed below for the following single monthly rate to Residential Customers. Local Plus 5 also offers switched outbound intraLATA and interLATA MTS long distance usage at the rates listed below.

Monthly Rate Customers Strategic Alliance – Subscribing Customers Subscribing from Discounted Employer Prior to 5/1/2003 Onward Group & Member 5/1/2003 Association Pricing Option 1 – Option 1 – Option 2 – With Option 2 – With Without CoreComm Without CoreComm CoreComm Long CoreComm Long Long Distance Long Distance Distance Distance All Access Areas, first line $43.95 $42.95 $47.95 $34.95 $27.95 All Access Areas, each additional line $23.95 $34.95 $34.95 $34.95 $34.95

Strategic Alliance – Discounted Employer Group & Member Association Pricing Customers who are employed by, or are members of, the following Partner Groups are eligible to receive discounted Local Plus 5 service as outlined above. Customers who choose Strategic Alliance Option 1 receive a discount of $8 off of the standard Option 1 price if they subscribe to the Company’s long distance service. Customers who choose Strategic Alliance Option 2 receive a $10 discount off of the standard Option 2 price.

Strategic Alliance Partner Groups Monstermoving.com Michigan Education Association Worldwide Communications Group

168 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d)

6.1.7 Local Plus 5 (cont’d)

Features Available (choice of five) *

Automatic Callback Call Waiting Basic Voice Mail Call Screening Busy Line Transfer Multi Ring Alternate Answer Repeat Dialing Caller ID w/ Name Speed Dialing Call Forwarding Three Way Calling

* Local features are not included in all areas; some restrictions apply.

Switched Outbound Message Toll Service (MTS) Long Distance

Customers subscribing to the Company’s Local Plus 5 service may additionally subscribe to the Company's switched outbound intraLATA and interLATA interexchange MTS long distance service at the following rates: Strategic Alliance – Customers Discounted Employer Subscribing Prior to Customers Subscribing Group & Member 5/1/2003 from 5/1/2003 Onward Association Pricing

Each Each Each Additional Initial Additional Initial Additional 6 Initial Minute 6 Seconds Minute Seconds Minute 6 Seconds IntraLAT A MTS $0.0800 $0.0080 $0.0500 $0.0050 $0.0450 $0.0045 InterLAT A MTS $0.0500 $0.0050 $0.0500 $0.0050 $0.0450 $0.0045

Unless otherwise specified, for billing purposes, the minimum call duration for Local Plus 5 Long Distance Service is sixty (60) seconds. In addition, unless otherwise specified in this Tariff, usage is measured thereafter in six (6) second increments and rounded to the next higher six (6) second period.

169 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d)

6.1.7 Local Plus 5 (cont’d)

Strategic Alliance – Discounted Employer Group & Member Association Pricing Customers who are employed by, or are members of, the following Partner Groups are eligible to receive discounted Local Plus 5 long distance service as outlined above. Customers who choose Strategic Alliance Option 1 receive a discount off the standard Local Plus 5 long distance rate. The Partner Groups are listed above.

6.1.8 Unlimited

Monthly Rate

Unlimited is a bundled service that offers a basic exchange access line, unlimited calling to parties located in the Customer's local calling area, any five (5) of the features listed below and Premium Dial- up Internet service for the following single monthly rate to Residential Customers. Unlimited also offers switched outbound intraLATA and interLATA MTS long distance usage at the rates listed below.

Monthly Rate Customers Customers Subscribing Subscribing from Strategic Alliance – Discounted Prior to 5/1/2003 to Customers Subscribing from Employer Group & Member 5/1/2003 6/20/2003 6/20/2003 Onward Association Pricing Option 1 – Option 2 – Option 1 – Option 2 – No Long With Without With Without Distance CoreComm CoreComm CoreComm CoreComm Required Long Distance Long Distance Long Distance Long Distance All Access Areas, first line $54.95 $54.95 $54.95 $59.95 $44.90 $42.90 All Access Areas, each additional line $23.95 $34.95 $34.95 $34.95 $34.95 $34.95

170 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d)

6.1.8 Unlimited (cont’d)

Strategic Alliance – Discounted Employer Group & Member Association Pricing Customers who are employed by, or are members of, the following Partner Groups are eligible to receive discounted Unlimited service as outlined above. Customers who choose Strategic Alliance Option 1 receive a discount of $5.05 off of the standard Option 1 price if they subscribe to the Company’s long distance. Customers who choose Strategic Alliance Option 2 receive a $7.05 discount off of the standard Option 2 price.

Strategic Alliance Partner Groups Monstermoving.com Michigan Education Association Worldwide Communications Group

Features Available (choice of five) *

Automatic Callback Call Waiting Basic Voice Mail Call Screening Busy Line Transfer Multi Ring Alternate Answer Repeat Dialing Caller ID w/ Name Speed Dialing Call Forwarding Three Way Calling

* Local features are not included in all areas; some restrictions apply.

Switched Outbound Message Toll Service (MTS) Long Distance

Customers subscribing to the Company’s Unlimited service may additionally subscribe to the Company's switched outbound intraLATA and interLATA interexchange MTS long distance service at the following rates: Strategic Alliance – Customers Discounted Employer Subscribing Prior to Customers Subscribing Group & Member 6/20/2003 from 6/20/2003 Onward Association Pricing

Each Each Each Initial Additional Initial Additional Initial Additional Minute 6 Seconds Minute 6 Seconds Minute 6 Seconds IntraLATA MTS $0.0800 $0.0080 $0.0500 $0.0050 $0.0450 $0.0045 InterLATA MTS $0.0500 $0.0050 $0.0500 $0.0050 $0.0450 $0.0045

171 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d)

6.1.8 Unlimited (cont’d)

Unless otherwise specified, for billing purposes, the minimum call duration for Unlimited Long Distance Service is sixty (60) seconds. In addition, unless otherwise specified in this Tariff, usage is measured thereafter in six (6) second increments and rounded to the next higher six (6) second period.

Strategic Alliance – Discounted Employer Group & Member Association Pricing Customers who are employed by, or are members of, the following Partner Groups are eligible to receive discounted Unlimited plan long distance service as outlined above. Customers who choose Strategic Alliance Option 1, above, receive a discount off the standard Unlimited long distance rate. The Partner Groups participating in this program are listed above.

6.1.9 2-Line Premium Connect

Monthly Rate

2-Line Premium Connect is a bundled service that offers two basic exchange access lines, unlimited calling on both lines to parties located in the Customer's local calling area, any five (5) of the features listed below for the main line and Premium Dial-up Internet service on both lines for the following single monthly rate to Residential Customers. 2-Line Premium Connect also offers switched outbound intraLATA and interLATA MTS long distance usage at the rates listed below. Monthly Rate Customers Subscribing Customers Subscribing from Prior to 5/1/2003 5/1/2003 Onward Option 1 – With Option 2 – Without CoreComm CoreComm Long Long Distance Distance All Access Areas, first line $71.95 $69.90 $79.90 All Access Areas, each additional line $23.95 $34.95 $34.95

Effective May 1, 2003, new customers subscribing to 2-Line Premium Connect will be able to choose service from Option 1 or Option 2 pricing alternatives. Option 1 gives customers a $10 discount for subscribing to the Company’s long distance service. Customers subscribing to 2-Line Premium Connect prior to May 1, 2003 may maintain their service under their existing rates, terms and conditions even if they move and re-establish service after May 1, 2003. Current customers can also switch their service to Option 1 or 2.

172 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d)

6.1.9 2-Line Premium Connect (cont’d)

B. Features Available (choice of five) *

Automatic Callback Call Waiting Basic Voice Mail Call Screening Busy Line Transfer Multi Ring Alternate Answer Repeat Dialing Caller ID w/ Name Speed Dialing Call Forwarding Three Way Calling

* Local features are not included in all areas; some restrictions apply.

C. Switched Outbound Message Toll Service (MTS) Long Distance

Customers subscribing to the Company’s 2-Line Premium Connect service may additionally subscribe to the Company's switched outbound intraLATA and interLATA interexchange MTS long distance service at the following rates:

Customers Subscribing Prior Customers Subscribing from to 5/1/2003 5/1/2003 Onward

Initial Each Additional Initial Each Additional Minute 6 Seconds Minute 6 Seconds IntraLATA MTS $0.0800 $0.0080 $0.0500 $0.0050 InterLATA MTS $0.0500 $0.0050 $0.0500 $0.0050

Effective May 1, 2003, new customers to 2-Line Premium Connect service will pay the new rates specified above for switched long distance service. Current 2-Line Premium Connect customers may continue their service at the long distance rates in effect prior to May 1, 2003 or choose service under the new rates.

Unless otherwise specified, for billing purposes, the minimum call duration for 2-Line Premium Connect Long Distance Service is sixty (60) seconds. In addition, unless otherwise specified herein, usage is measured thereafter in six (6) second increments and rounded to the next higher six (6) second period.

173 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d

6.1.10 CoreComm Freedom

Monthly Rate

Monthly Rate - All Access Areas, first line $51.95 - All Access Areas, each additional line $31.95

These monthly charges apply in addition to the charges in Additional Charges Section above. CoreComm Freedom plan includes unlimited calling during all time-of-day rate periods for direct dialed 1+ interLATA interstate, interLATA intrastate, intraLATA interstate, and intraLATA intrastate domestic calls.

Minutes used for Operator Assisted Calling, Calling Card, Toll Free Service, Directory Assistance, and International calling are excluded. Unlimited long distance service is for residential domestic direct-dial calls within the 50 U.S. states. Long distance calling for business or Internet access is not included. If the CoreComm Freedom plan is used for non- residential use as described previously, customer will be moved to a measured long distance service plan.

B. Features Available (any or all included) *

Automatic Callback Call Waiting Busy Line Transfer Call Screening Alternate Answer Multi Ring Caller ID w/ Name Repeat Dialing Call Forwarding Speed Dialing Three Way Calling

* Local features are not included in all areas; some restrictions apply.

174 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d

6.1.11 Core100

A. Monthly Rate

Core100 is a bundled service that offers a basic exchange access line, unlimited calling to parties located in the Customer's local usage service area and any of the features listed below for the following single monthly rate to Residential Customers. Core 100 also includes 100 minutes of switched outbound intraLATA and interLATA MTS long distance per month for no additional charge. Usage over 100 minutes a month will be billed at the rates listed below.

Monthly Rate - All Access Areas $39.95 - Strategic Alliance Rate $21.95

These monthly charges apply in addition to all other applicable charges, including those established in Additional Charges above.

Features Available*

Automatic Callback Call Waiting Line Shield Call Screening Busy Line Transfer Multi Ring Alternate Answer Repeat Dialing Caller ID w/ Name Speed Dialing Call Forwarding Three Way Calling

* Local features are not included in all areas; some restrictions apply.

Switched Outbound Message Toll Service (MTS) Long Distance Customers subscribing to the Company’s Core100 service must subscribe to the Company's switched outbound intraLATA and interLATA interexchange MTS long distance. The Core100 package includes 100 minutes of switched outbound intraLATA and interLATA interexchange MTS long distance per monthly billing period. Unused portions of the monthly package(s) in any given month cannot be transferred to succeeding months.

175 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.1 Grandfathered CoreComm Services (cont’d

6.1.11 Core100 (cont’d)

Additional minutes above the included amount shall be billed at the following rates:

Each Additional 6 Seconds Initial Minute Standard - IntraLATA MTS $0.0500 $0.0050 Standard - InterLATA MTS $0.0500 $0.0050 Strategic Alliance - IntraLATA $0.0450 $0.0045 Strategic Alliance - InterLATA $0.0450 $0.0045

Charges are based on actual usage of the Company network. Chargeable time begins when a connection is established between the calling station and the called station. Chargeable time ends when either party "hangs up" thereby releasing the network connection. For billing purposes, the minimum call duration is sixty (60) seconds, and usage is measured thereafter in six (6) second increments and rounded to the next highest six (6) second period.

Strategic Alliance – Discounted Employer Group & Member Association Pricing

Customers who are employed by, or are members of, the following Partner Groups are eligible to receive discounted Core100 service as outlined above. Customers who are eligible for the Strategic Alliance plan receive a discount off of the standard Core100.

Strategic Alliance Partner Groups

Monstermoving.com Michigan Education Association Worldwide Communications Group

176 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.2 Grandfathered Former New Access Communications, LLC Services

Michigan Prime Plan Includes Residence line – flat rate and the following unregulated features: Automatic Callback (*69), Call Waiting, Caller ID, Caller ID with Name, Three Way Calling, Wait & See 150 minutes of domestic long distance $48.95

Additional unregulated features available not included in charge: Anonymous call rejection, Voicemail – Single, Voicemail – Family, WireWorks – Single Line, WireWorks – Multiple Line

New Access Includes Residential Line Platinum Plan and the following unregulated features Call Waiting, Wait & See, Caller ID, Automatic Call Back (*69), 200 minutes of domestic long distance $50.95

New Access Bronze Plan Includes Residential Line and the following unregulated features Call Waiting, 60 minutes of domestic long distance $42.95

Value Plus Plan Includes Residential line and the following unregulated features Call Waiting, Caller ID, 300 minutes state-to-state long distance $46.95

Residential Plus Plan Includes Residential line And the following unregulated features 300 minutes state-to-state long distance $42.95

Residential Flat Rate Service Monthly Recurring Residential Line – Zone 1 $31.53 Residential Line – Zones 2-3 $32.53 Residential Line – Zones 4, 5, 6, 7, 8 $29.09 Residential unlimited basic line $27.31 Grand Fathered Emergent Residential Line $21.53

177 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.3 Grandfathered Former Stonebridge Communications, LLC Services

Silver Select Package Includes Residential Line and the following unregulated features 200 minutes of state-to-state long distance $37.95

178 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.4 Grandfathered Former Globalcom Inc dba First Communications Services

6.4.1 Basic Local Exchange Service

Business Essential Package

Monthly Rate: Access Area A (over 3600 access lines) $13.50 Access Area B (650 to 3600 access lines) $13.78 Access Area C (Less than 650 access lines) $14.57 Per Call: $0.0892

Residential Basic Line Service

Unlimited Calling Plan Monthly Rate: $21.00

Calling Plan 50 Monthly Rate: Access Area A (over 3600 access lines) $10.79 Access Area B (650 to 3600 access lines) $11.24 Access Area C (Less than 650 access lines) $11.09 Per Call (after 50 call per month allowance): $0.0656

Calling Plan 400 Monthly Rate: Access Area A $14.31 Access Area B1 $14.31 Access Area B2 $13.82 Access Area C1 $12.31 Access Area C2 $12.57 Access Area C3 $13.10 Access Area C4 $13.65 Access Area C5 $14.18 Per Call (after 400 call per month allowance): $0.0656

179 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.4 Grandfathered Globalcom Inc dba First Communications Services (cont’d)

6.4.2 Package Plans

FirstCommercial Measured

One or Three year term required

$0.08 per call after 80 Touchtone 900/976 Blocking Caller ID Name and Number Call Forwarding Hunting Optional

Intrastate and Interstate Long Distance* $0.035 per minute Non-recurring charge $60.00 Monthly recurring charge $44.95

FirstCommercial Flat Rate

One or Three year term required

Unlimited local calls Touchtone 900/976 Blocking Caller ID Name and Number Call Forwarding Optional Hunting

Intrastate and Interstate Long Distance* $0.035 per minute Non-recurring charge $60.00 Monthly recurring charge $54.95

* Long Distance rate is for long distance called within the Continental United States.

180 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.4 Grandfathered Globalcom Inc dba First Communications Services (cont’d)

6.4.2 Package Plans (cont’d)

FirstCommercial Features

Monthly Recurring Charge Three-way Calling $6.97 Automatic Callback $7.99 Call Forwarding Variable $14.99 Call Forwarding, Don’t Answer $0.60 Call Forwarding, Busy Line $0.60 Call Forwarding, Busy Line/No Answer $3.00 Call Waiting $14.99 Caller ID Name and Number $10.92 Caller ID Number Only $6.97 Caller ID Blocking $0.99 Multi Ring 1 $9.35 Multi Ring 2 $7.49 Repeat Dialing $5.99 Caller ID/Call Waiting (Sneak-a-Peak) $1.99 Speed Calling 8 $5.97 Speed Calling 30 $6.07 Non Listed Service $2.20 Non Published Service $2.20 Call Screening $5.99 Additional Directory Listing $5.00 Multi-Line Hunting FREE Hunting FREE Pay-Per-Use Blocking FREE Caller ID Blocking for Non-Published FREE

Non-recurring Charges Line installation $60.00 Add, remove, change lines $20.00 Add, remove, change features $20.00

181 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.4 Grandfathered Globalcom Inc dba First Communications Services (cont’d)

6.4.3 Service Charges (Nonrecurring)

Service Ordering Charge - Multi Element Charges

(A) Primary - For connecting new or additional Access lines.

Residence, per service order $13.03 Business, per service order $14.37

(B) Secondary - For moving or changing existing service or adding new or additional service other than Access lines.

Residence, per service order $13.03 Business, per service order $14.37

(C) Record - For record type orders affecting directory listings.

Residence, per service order $13.03 Business, per service order $14.37

Access Line Connection Charge

(A) Line/Trunk Connection Charge

(1) Residential, per line or trunk $42.00 (2) Business, per line or trunk $42.00

(B) Line/Trunk Rearrangement Charge

(1) Residential, per line or trunk $30.50 (2) Business, per line or trunk $34.54

182 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.5 First Communications Grandfathered Services

6.5.1 Residential Packages

Package Description MRC Dialers’ Deluxe Unlimited Local Calling, 300 Minutes Domestic Long Distance, Includes Second Telephone Line, Speed Dialing 30, Unlimited Automatic Call back *69 , Caller ID with Name and Number, Call Waiting, Unlimited Three Way Calling, Call Forward Variable, Repeat Dialing, Personal Toll Free Number, Call Forwarding, Sneak-a-Peek (where available), Touchtone ,900/976 Blocking Second Line: Includes feature with above. $64.99

FirstConnect Unlimited Local Calling, 900/976 Blocking, Touch Tone, Call Waiting , Caller ID with Name and Number $35.95

FirstFreedom Unlimited Local Calls, Unlimited Domestic Long Distance , 900/976 Blocking, Touch Tone, Call Waiting, Caller ID with Name and Number $57.95

FirstLocal Freedom Unlimited Local Calling, Unlimited Domestic Long Distance, Call Waiting, Caller ID with Name and Number, Unlimited Three Way Calling , Call Forwarding Variable, LineProtect, 900/976 Blocking ,Touchtone, Unlimited Automatic Call $55.95 back *69

FirstBasic with 60 Unlimited Local Calling, 900/976 Blocking, Touch Tone, ,60 minutes of minutes of LD Domestic Long Distance $31.95

FirstBasic with Unlimited Local Calling, Call Waiting, 900/976 Blocking, Touch Tone $31.95 Call Waiting

FirstBasic with Unlimited Local Calling, Caller ID with Name and Number, 900/976 Blocking, Caller ID Touchtone $36.95

FirstLine Connect Unlimited Local Calling, 90 minutes Free Domestic Long Distance, Caller ID with Name and Number , Call Waiting, Three Way Calling, Call Forwarding, Automatic Call Back (*69), 900/976 Blocking, Touch Tone $38.95

FirstLine Freedom Unlimited Local Calls, Unlimited Domestic Long Distance ,Caller ID with Name and Number , Call Waiting, Three Way Calling, Call Forwarding, Automatic Call Back (*69),900/976 Blocking, Touch Tone $52.95

FirstLine with 60 Unlimited Local Calling, 60 minutes of Domestic Long Distance, 900/976 Free LD Minutes Blocking, Touch Tone $31.95

FirstLine with Call Unlimited Local Calling, Call Waiting, 900/976 Blocking ,Touch Tone $31.95 Waiting FirstLine with Unlimited Local Calling, Caller ID Name and Number, 900/976 Blocking, Touch $31.95 Caller ID Tone

Domestic Long Distance means calls to destinations within the 48 continential states. Alaska and Hawaii are not included.

183 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.5 First Communications Grandfathered Services (cont’d)

6.5.1 Residential Packages (cont’d)

FirstLocal Basic Unlimited Local Calling, Call Waiting, Unlimited Three Way Calling, Call with Call Waiting Forwarding Variable, Unlimited Automatic Call back *69, 900/976 Blocking, $31.95 Touchtone

FirstLocal Basic Unlimited Local Calling, Caller ID with Name, Caller ID with Number, Unlimited with Caller ID Three Way Calling , Call Forwarding Variable, Unlimited Automatic Call back *69, 900/976 Blocking, Touchtone $34.95

FirstLocal Basic Unlimited local Calling, 60 Minutes Domestic Long Distance, 900/976 Blocking, with 60 Free LD Touchtone, $31.95

FirstLocal Choice Unlimited Local Calling, 250 minutes of Domestic Long Distance, Automatic Call back *69, Call Waiting, Caller ID Name and Number, 3 Way Calling, Call Forward Variable, 900/976 Blocking, Touch Tone. $42.95

First Local Unlimited Local Calling, 250 Minutes Domestic Long Distance, Caller ID with Complete Name and Number, Call Waiting, Unlimited Three Way Calling , Call Forwarding Variable, Personal Toll Free Number, Unlimited Automatic Call back *69, Sneak- a-Peek (where available), Touchtone, 900-976 Blocking $47.95

FirstLocal Connect Unlimited Local Calling, 90 Minutes Domestic Long Distance, Caller ID with Name and Number, Call Waiting, Unlimited Three Way Calling, Call Forwarding Variable, LineProtect,,Unlimited Automatic Call back *69, 900/976 Blocking, Touchtone, Sneak-a-Peek (where available) $38.95

Keep it Simple Unlimited Local Calling, Call Waiting, 900/976 Blocking, Touch Tone with Call Waiting $34.95

Keep it Simple Unlimited Local Calling, Caller ID with Name, Caller ID with Number, 900-976 with Caller ID Blocking, Touch Tone $34.95

Most Wanted Unlimited Local Calling, Automatic Call back *69, Call Waiting, Caller ID Name and Number, 3 Way Calling, Call Forward Variable, 900/976 Blocking, Touch Tone. $42.99

Your Right to Unlimited Local Calling, Automatic Call back *69, 900/976 Blocking, Touch Choose Tone, your choice of  60 minutes of Domestic Long Distance with Call Waiting  60 minutes of Domestic Long Distance with Caller ID  60 minutes of Domestic Long Distance with 3 Way Calling or  120 minutes of Domestic Long Distance $33.99

Domestic Long Distance means calls to destinations within the 48 continential states. Alaska and Hawaii are not included.

184 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.5 First Communications Grandfathered Services (cont’d)

6.5.1 Residential Packages (cont’d)

Zone priced rates are based on exchange zones found above.

Package Description MRC

FirstVoice with 60 Unlimited Local Calling, 60 Free minutes of Domestic Long Distance*, Domestic Zone 1: N/A Free Minutes Long Distance* Rate after 60 minutes is $.039 per minute, Touchtone, 900-976 Zone 2: $44.95 Blocking Zone 3: $44.95

FirstVoice with Call Unlimited Local Calling, Call Waiting, Long Distance* Rate is $.039 per minute, Zone 1: N/A Waiting Touchtone, 900-976 Blocking Zone 2: $44.95 Zone 3: $44.95

FirstVoice with Unlimited Local Calling, Caller ID with name and number, Long Distance* Rate is Zone 1: N/A Caller ID $.039 per minute, Touchtone, 900-976 Blocking Zone 2: $44.95 Zone 3: $44.95

FirstVoice Connect Unlimited Local Calling, 90 Free minutes of Domestic Long Distance*, Domestic Zone 1: N/A Long Distance* Rate after 90 minutes is $.039 per minute, Caller ID with name Zone 2: $47.95 and number, Call Waiting, Call Forwarding, Automatic Call Back (*69), Three Zone 3: $47.95 Way Calling, Touchtone, 900-976 Blocking

FirstVoice Freedom Unlimited Local Calling, Unlimited Domestic Long Distance* Calling Caller ID Zone 1: N/A with name and number, Call Waiting, Call Forwarding, Automatic Call Back Zone 2: $45.95 (*69), Three Way Calling, Touchtone, 900-976 Blocking Zone 3: $52.95

Domestic Long Distance means calls to destinations within the 48 continential states. Alaska and Hawaii are not included.

185 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.5 First Communications Grandfathered Services (cont’d)

6.5.2 Business Packages

Package Description Term LD rate MRC First Line Plus LD Touchtone, 900/976 blocking, 73 free calls per line, $0.08 per call starting 12 or 24 months after 73 1 and 2 year terms $0.035 $35.95

First Line Plus LD with Touchtone, 900/976 blocking, 73 free 12 or 24 months Hunting calls per line, hunting, $0.08 per call $0.035 $38.95 starting after 73

FirstLine Rate Plan 80 Local Call included, $0.08 per call after 80, Call Forward Variable, Caller ID Name & Number, 900/976 blocking, Touch Tone. Hunting 12 months $0.035 $39.95 available at no extra charge.

FirstLine Direct Unlimited Local Calling, Call Forward Don’t Answer, Call Forward Busy, Caller ID Name & Number, 900/976 blocking, Touch Tone. 12 months $0.035 $44.95 Hunting available at no extra charge.

FirstLine Rate Plan 80 Local Call included, $0.08 per call after 80, Call Forward Variable, Caller ID Name & Number, 900/976 blocking, Touch Tone. Hunting 36 months $0.032 $41.95 available at no extra charge.

* Domestic Long Distance means calls to destinations within the 48 continential states. Alaska and Hawaii are not included.

Customers purchasing service under this plan or package may qualify for the Multi Product Credit. The Multi Product Credit provides Customers purchasing qualifying commercial telephone line package(s) at the same service address as an On Net 1.5mb or greater Circuit, including, but not limited to, the Essential products (VoIP), with an $8 credit on the Customer’s commercial telephone line package(s). In the event of On Net circuit disconnection, the Multi Product Credit shall no longer be available.

186 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.5 First Communications Grandfathered Services (cont’d)

6.5.2 Business Packages (cont’d)

Package Description Term LD Rate MRC

FirstVoice Rate Plan Call rate is $.08 per call after 80 calls. Zone 1: $41.95 Touchtone, 900-976 Blocking. Caller ID 1 year $.035 Zone 2: $41.95 with name and number, Call Forwarding, Zone 3: $42.95 Hunting optional.

FirstVoice Rate Plan Call rate is $.08 per call after 80 calls. Zone 1: $41.95 Touchtone, 900-976 Blocking. Caller ID 3 year $.032 Zone 2: $41.95 with name and number, Call Forwarding, Zone 3: $41.95 Hunting optional.

FirstVoice Direct Unlimited Local Calls, Touchtone, 900- Zone 1: $44.95 976 Blocking. Caller ID with name and 1 year $.035 Zone 2: $44.95 number, Call Forwarding, Hunting Zone 3: $44.95 optional.

FirstVoice Direct Unlimited Local Calls, Touchtone, 900- Zone 1: $44.95 976 Blocking. Caller ID with name and 3 year $.032 Zone 2: $44.95 number, Call Forwarding, Hunting Zone 3: $44.95 optional.

FirstVoice Unlimited Unlimited Local Calls, Unlimited Long Zone 1: $45.95 Distance*, Touchtone, 900-976 Blocking. 1 year n/a Zone 2: $54.95 Caller ID with name and number, Call Zone 3: $57.95 Forwarding, Hunting optional. Domestic Long Distance* per minute rate is $.035.

FirstVoice Unlimited Unlimited Local Calls, Unlimited Long Zone 1: $44.95 Distance*, Touchtone, 900-976 Blocking. 3 year n/a Zone 2: $53.95 Caller ID with name and number, Call Zone 3: $55.95 Forwarding, Hunting optional. Domestic Long Distance* per minute rate is $.032.

187 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.5 First Communications Grandfathered Services (cont’d)

6.5.2 Business Packages (cont’d)

Package Description Term LD Rate MRC

FirstVoice Basic Call rate is $.08 per call after 80 calls. Touchtone, 900-976 Blocking. Caller ID 12 month $.035 $44.95 with name and number, Call Forwarding, Hunting optional.

FirstVoice Basic Call rate is $.08 per call after 80 calls. Touchtone, 900-976 Blocking. Caller ID 36 month $.032 $44.95 with name and number, Call Forwarding, Hunting optional.

FirstVoice Connect Unlimited Local Calls, Touchtone, 900- 976 Blocking. Caller ID with name and 12 month $.035 $47.95 number, Call Forwarding, Hunting optional.

FirstVoice Connect Unlimited Local Calls, Touchtone, 900- 976 Blocking. Caller ID with name and 36 month $.032 $47.95 number, Call Forwarding, Hunting optional.

Customers purchasing service under this plan or package may qualify for the Multi Product Credit. The Multi Product Credit provides Customers purchasing qualifying commercial telephone line package(s) at the same service address as an On Net 1.5mb or greater Circuit, including, but not limited to, the Essential products (VoIP), with an $8 credit on the Customer’s commercial telephone line package(s). In the event of On Net circuit disconnection, the Multi Product Credit shall no longer be available.

188 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.5 First Communications Grandfathered Services (cont’d)

6.5.2 Business Packages (cont’d)

Unlimited Local Calling, Call Forward FirstLine Direct Don’t Answer, Call Forward Busy, Caller ID Name & Number, 900/976 blocking, Touch 36 $0.032 $43.95 Tone. Hunting available at no extra charge. months

Unlimited Local Calling, 2000 Domestic Long Distance Minutes*, Call Forwarding, 12 $0.029 $65.95 FirstLocal Premium Caller ID Name & Number, 900/976 months after 2000 blocking, Touch Tone. minutes

Unlimited Local Calling, Hunting, 2000 Domestic Long Distance Minutes*, Caller 12 $0.029 $65.95 FirstLocal Premium ID Name & Number, Call Forwarding, months after 2000 with Hunting 900/976 blocking, Touch Tone. minutes

Unlimited Local Calling, Call Forwarding, 12 $0.035 $47.95 FirstLocal Unlimited Caller ID Name and Number, Touch Tone, months 900/976 blocking

FirstLocal Unlimited Unlimited Local Calling, Hunting, Caller ID 12 $0.035 $46.95 with Hunting Name and Number, 3 Way Calling Touch months Tone, 900/976 blocking

Domestic Long Distance means calls to destinations within the 48 continential states. Alaska and Hawaii are not included.

Customers purchasing service under this plan or package may qualify for the Multi Product Credit. The Multi Product Credit provides Customers purchasing qualifying commercial telephone line package(s) at the same service address as an On Net 1.5mb or greater Circuit, including, but not limited to, the Essential products (VoIP), with an $8 credit on the Customer’s commercial telephone line package(s). In the event of On Net circuit disconnection, the Multi Product Credit shall no longer be available.

189 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.5 First Communications Grandfathered Services (cont’d)

6.5.3 FirstConnect One Rate T-1

FirstConnect One Rate T-1 is for business customer end users. The customer agrees to a monthly usage revenue commitment. Those not meeting the usage commitment will be billed the balance. Along with the MRC for the T-1 Loop charge, the customer has the choice of three minimum usage fees; the customer's LD rate is dependent upon the minimum usage fee chosen. Only one telephone number is assigned to the T-1. There are no features or voice mail.

Monthly Loop Charge:

Zone 12 Months 24 Months 36 Months 1 $250.00 $225.00 $200.00 2 $275.00 $250.00 $225.00 3 $300.00 $275.00 $250.00

Local Usage Fee $0.08 per call

EUCL $26.95

Installation Fee $500.00

Minimum Usage Fee:

Long Distance Commitment Commitment Commitment Minimum Usage Fee $500.00 $750.00 $1,000.00 1+ $0.021 $0.020 $0.019 TF $0.021 $0.020 $0.019

LD commitment and rates are for intrastate and interstate calls within the continental United States.

Off Net ICB

190 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.6 Grandfathered Services of Comcast Phone of Michigan, LLC d/b/a CIMCO, a Division of Comcast Business Services and Comcast Digital Phone

Services provided only to former customers of Comcast Phone of Michigan, LLC d/b/a CIMCO, a Division of Comcast Business Services and Comcast Digital Phone (“Comcast”). Customer shall receive services under the same terms and conditions as previously provided by Comcast.

6.6.1 Basic Local Service The Company provides service exclusively to Business Customers. The Company’s local service enables the Customer to:

A. receive calls from other stations on the public switched telephone network;

B. place calls to other stations on the public switched telephone network;

C. access the Company’s business office for service related assistance; access directory assistance for the local calling area; access toll free telecommunications services; access enhanced 911 services for emergency calling; access Telephone Relay Service; and

D. access the interexchange network. A customer may presubscribe to the carrier of their choice for interLATA calling, or Customer may access a provider on an ad hoc basis by dialing the provider’s Carrier Identification Code (10XXX).

6.6.2 Basic Local Service Rates

Access Area Access Lines/Square Miles

A Over 3600 B 650 to 3600 C Less than 650

Business Lines (Per Line)

A $16.65 B 17.58 C 18.57

Business Usage

First Minute, measured usage $0.1360 Additional Minute, measured usage 0.0866 Local Interzone – Rate Miles are (1-20) miles 0.1290

191 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.6 Grandfathered Services of Comcast Phone of Michigan, LLC d/b/a CIMCO, a Division of Comcast Business Services and Comcast Digital Phone (Cont’d.)

6.6.2 Basic Local Rates (Cont’d.)

Directory Assistance Call

Call services furnish the Customer with either automated or operator assisted access to the Company's Directory Services database on a dial-up basis. A maximum of two number requests will be accommodated per call.

Per Call $1.99

6.6.3 Service Conversion Charges

A Service conversion charge will apply when an existing line is converted to local service.

6.6.3.1 Rate

Service Conversion Charge, per existing line converted $42.00

6.6.3.2 Installation Charges

Installation charges will apply when a new line is added to a new or existing account.

6.6.3.3 Rate

Service Order Charge $17.22 Line Connection Charge, per New Line Added $42.25 Per Line Rearrangement - Change in Number $30.50 Restore Service Charge $30.50

6.6.4 Directory Listings

A. A listing must be the name of the Customer to whom service is furnished or the name of a member of the Customer’s domestic establishment.

B. One listing may be provided without additional charge for each individual Customer.

C. The listing of a telephone in the residence of a professional person such as a physician, dentist, veterinary surgeon. osteopathic physician, doctor of divinity, etc., may include the professional degree provided that the listing is not more than an individual name.

D. The listing of a telephone in the residence of a nurse may include the word “nurse.”

192 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.6 Grandfathered Services of Comcast Phone of Michigan, LLC d/b/a CIMCO, a Division of Comcast Business Services and Comcast Digital Phone (Cont’d.)

6.6.4 Directory Listings (Cont’d.)

E. The listing of a telephone in clergyman’s residence or church study may include the abbreviation “Rev.” following the clergyman’s name except that when the listing includes the professional degree “DD” the abbreviation “Rev.” is not shown.

F. A combined given name listing consisting of the given names of two individuals who have the same surname and reside at the same address, or another given name by which the listed person is known, or the given name of a deceased spouse is permitted.

6.6.5 Integrated Services Digital Network (ISDN) Services

These services provide integrated voice/data communications capability for transmission and combination of circuit-switched voice/data and packet-switched data signals on an incoming and outgoing basis over a single ISDN line. This service requires two (2) 64 Kbps “B” channels to transmit any combination of circuit-switched voice/data or high-speed packet- switched data and one “D” channel to carry network signaling and user originated packet- switched data at speeds up to 9.6 Kbps (2B+D). It is available from specially equipped digital- switching equipment located in the central offices of the Company’s underlying carrier(s), where facilities permit and where capacity is available within specified distances from the serving central office. A maximum of eight (8) devices may be connected directly to an ISDN line and only two (2) of these devices are permitted to access the two (2) “B” channels.

6.6.5.1 BRI

ISDN Central Office Termination Monthly Recurring Rate, per line $29.39

6.6.5.2 PRI

Primary Rate ISDN (PRI T1) allows calls to be placed inward and outbound on 23 channels. The 24th channel is the ISDN D channel. The D Channel is dynamic.

36 month 60 month Monthly Term Term ISDN Custom $772.80 $550.18 $539.95 ISDN National $772.80 $550.18 $539.95

6.6.5.3 Usage

Per Monthly 12 month 36 month 60 month Minute Term Term Term Term Local Calling, per call $0.13 - - - - Unlimited Usage (PRI) $0.00 $1,310.49 $2,105.95 $999.38 $869.33

193 Effective: January 1, 2017 First Communications, LLC CLEC Price Guide

SECTION 6 - GRANDFATHERED SERVICES (cont’d)

Grandfathered Services are no longer available for new service.

6.6 Grandfathered Services of Comcast Phone of Michigan, LLC d/b/a CIMCO, a Division of Comcast Business Services and Comcast Digital Phone (Cont’d.)

6.6.6 Presubscription

A Customer may presubscribe to the carrier of their choice for interLATA calling, and intraLATA calling where available. There is a one-time per line charge for changing carriers.

6.6.6.1 Rate

Presubscription Charge, Per line, per occurrence $10.00

6.6.6.2 PRI Non-Metro Service Rates

1 Year Term 2 Year Term 5 Year Term

Monthly Charges $772.80 $550.18 $539.95 Local Distribution Channel: Zone 1 $271.00 $165.12 $148.73 Zone 2 $279.83 $170.17 $153.78 Zone 3 $279.83 $170.17 $153.78

6.6.6.3 Pay Per Call Blocking

Calls to numbers with prefixes 900 and 976 will be blocked at no charge at the Customer’s request.

6.6.6.4 Number Changes – Business Customers

When a Customer’s telephone number is changed the Company shall intercept all calls to the Customer’s former number for not less than three months. The Company shall place a number referral on the line giving the calling party the Customer’s new number, subject to equipment limitations, number availability, customer permission, and payment of the tariffed number referral charge, if any.

When additions or changes in the plant of the underlying carrier or any other provider operations necessitate changing telephone numbers to a group of customers, the Company shall give reasonable notice to all affected customers even though the additions or changes may be coincidental with a directory issue.

6.6.6.5 Month-to-Month Rate Plan

A Month-to-Month rate option is provided to Customers whose term agreements expire and do not elect to renew. If a Customer elects a Month-to-Month rate option, all circuits will increase by 50% over the previously contracted monthly recurring fee as set forth above at the time the Month-to-Month plan commences. Local Usage Charges for month-to-month rate plans will be charged at $0.10 per minute.

194 Effective: January 1, 2017