Reunion Island (Saint-Denis)

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STRONGER, TOGETHER Essential by Air Austral APRIL - OCTOBER 2019

www.air-austral.com

PARIS-CDG AIRPORT CUSTOMER SERVICE Terminal 2C Air Austral counter https://www.air-austral.com/a-propos-dair-austral/ Opening times: 14:00 - 19:30 (daily) nous-contacter/reclamations-service-clientele.html

CARGO DEPARTMENT Email: [email protected] CONTENTS

We are delighted to present Air Austral’s new 2019 summer schedule in this edition of Essential. 6 OUR DESTINATIONS 22 SALES CONDITIONS Reunion Island Special cases We have completed our unique offer with new and original products and services, including new Mauritius Baggage connecting flights to destinations such as Toliara, Fort Dauphin and Rodrigues with flights departing from Mayotte Fare families Paris-Charles-de-Gaulle or Marseille; new connecting flight opportunities; increased flights on the direct Madagascar Amadeus/Sabre SR code Paris-Mayotte route; and, MyCapricorne, our renewed loyalty programme. The Seychelles Rodrigues 28 GROUPS & INCENTIVES Air Austral is, therefore, continuing its differentiation strategy and, with its partner Air Madagascar, is Johannesburg Grande Comore 31 FLEET & CABIN more than ever committed to achieving the joint goal of becoming a new challenger in the Indian Ocean. Boeing 777-300ER Asia Boeing 787-8 Dreamliner Air Austral offers increased customer benefits with its large network, modern fleet, high-quality products 15 SEASONAL SCHEDULE Boeing 737-800NG and services and a solid partnership, making Air Austral’s travel experience what it is today. ATR 72 16 VANILLA ISLANDS PASS 39 EXTRA 17 PARTNERS Ewa Air 44 LOYALTY TGV’Air MyCapricorne Programme Air Austral departing from Europe Membership to the Indian Ocean Family Account 49 A NEW FORCE IN THE MARIE-JOSEPH MALÉ INDIAN OCEAN Air Austral CEO 52 THE NETWORK

-4- -5- Our destinations REUNION ISLAND

OUR DESTINATIONS

Paris-CDG - Saint-Denis (1) operated by Boeing 777-300ER

ROUTE SCHEDULE Outbound daily night flight Paris-CDG Up to 4 additional night flights per week |> Saint-Denis Return daily night flight Up to 4 additional night flights per week Outbound daily Return daily Provinces Provinces > Reunion Island: Air Austral, in partnership with TGV’Air, provides a quality connecting-flight service in the same airport, CDG2 (5 mns walking distance). |> Saint-Denis Lyon, Valence, Nîmes, Montpellier, Avignon, Aix-en-Provence, Marseille, Le Mans, Rennes, Angers, Nantes, St-Pierre des Cors (Tours), Poitiers, Bordeaux, Champagne, Lorraine, Strasbourg, Lille and Brussels.

Flights in partnership with via Paris-CDG

PRODUCTION 12345678910 CONSULTANT PLAN CLIENT + QUALITÉ* *La responsabilité de la validation des textes marketing et qualité appartient au client IMPRESSION sur A3 à 100%

CARRÉ NOIR - 24, rue Salomon de Rothschild - 92288 Suresnes - FRANCE / Tél. : +33 (0)1 57 32 87 00 / Fax : +33 (0)1 57 32 87 87 / Web : www.carrenoir.com

Marseille - Saint-Denis (1) operated by Boeing 777-300ER or Boeing 787-8

ROUTE SCHEDULE Outbound Tuesday and Friday Marseille Flight UU946 Departure 17:40 - Arrival 06:00 + 1 |> Saint-Denis Return Monday and Thursday Flight UU945 Departure 23:40 - Arrival 08:35 + 1

(1) IATA Code: RUN

-6- -7- Our destinations MAURITIUS MAYOTTE DZAOUDZI SIR SEEWOOSAGUR RAMGOOLAM

Paris-CDG - Reunion Island operated by Boeing 777-300ER Paris-CDG - Dzaoudzi (1) (direct flight) operated by Boeing 787-8 (1) Reunion Island (Saint-Denis) - Mauritius operated by ATR 72, Boeing 737-800NG Paris-CDG - Reunion Island operated by Boeing 777-300ER or Boeing 777-300ER Reunion Island - Dzaoudzi operated by Boeing 787-8 or Boeing 737-800NG Reunion Island (Saint-Pierre) - Mauritius operated by ATR 72 or Boeing 737-800NG ROUTE SCHEDULE ROUTE SCHEDULE Paris-CDG Up to 7 weekly flights Paris-CDG Daily flight |> Dzaoudzi (direct flight) |> Mauritius* Paris-CDG Outbound daily flight Daily flight |> Dzaoudzi (via Reunion Island) Return daily flight Provinces > Mauritius: Air Austral, in partnership with TGV’Air, provides a quality connecting-flight service Provinces in the same airport, CDG2 (5 mns walking distance). Daily flight |> Mauritius* Lyon, Valence, Nîmes, Montpellier, Avignon, Aix-en-Provence, Marseille, Le Mans, Rennes, Angers, Nantes, St-Pierre des Cors (Tours), Poitiers, Bordeaux, Champagne, Lorraine, Strasbourg, Lille and Brussels. Provinces > Dzaoudzi: Air Austral, in partnership with TGV’Air, provides a quality Provinces connecting-flight service in the same airport, CDG2 (5 mns walking distance). Flights in partnership with via Paris-CDG Lyon, Valence, Nîmes, Montpellier, Avignon, Aix-en-Provence, Marseille, Le Mans, Rennes, SNCF TONS RECOMMANDÉS (2) TONS COMPOSÉS SNC_12_0000_TrainPlus_Avion R2 - date : 30/03/2012 A NOUS RETOURNER SIGNÉE AVEC VOTRE ACCORD OU VOS CORRECTIONS PANTONE PANTONE M20 J20 N60 C100 M10 N10 Warm Gray 9 C Process Blue C JFB ACCORD DATE CRÉATION ÉCHELLE 1/1 - UNITÉS MM TRACÉS TECHNIQUES

PRODUCTION 12345678910 CONSULTANT PLAN CLIENT + QUALITÉ* *La responsabilité de la validation des textes marketing et qualité appartient au client IMPRESSION sur A3 à 100% CARRÉ NOIR - 24, rue Salomon de Rothschild - 92288 Suresnes - FRANCE / Tél. : +33 (0)1 57 32 87 00 / Fax : +33 (0)1 57 32 87 87 / Web : www.carrenoir.com |> Dzaoudzi Angers, Nantes, St-Pierre des Cors (Tours), Poitiers, Bordeaux, Champagne, Lorraine, Strasbourg, Lille and Brussels.

Flights in partnership with via Paris-CDG

PRODUCTION 12345678910 CONSULTANT PLAN CLIENT + QUALITÉ* *La responsabilité de la validation des textes marketing et qualité appartient au client IMPRESSION sur A3 à 100% (1) IATA Code: MRU CARRÉ NOIR - 24, rue Salomon de Rothschild - 92288 Suresnes - FRANCE / Tél. : +33 (0)1 57 32 87 00 / Fax : +33 (0)1 57 32 87 87 / Web : www.carrenoir.com *Via Saint-Denis de La Réunion (1) IATA Code: DZA

-8- -9- Our destinations MADAGASCAR MADAGASCAR ANTANANARIVO - DIEGO - MAJUNGA - NOSY BE - TOAMASINA (1) FORT-DAUPHIN (1)

Paris-CDG - Reunion Island operated by Boeing 777-300ER Reunion Island - Fort-Dauphin operated by Air Austral’s Boeing 737-800NG or Boeing 737-800NG with our partner

ROUTE SCHEDULE Paris-CDG Outbound 1 weekly flight (Sunday) |> Fort-Dauphin* Return 1 weekly flight (Monday)

Paris-CDG - Reunion Island operated by Boeing 777-300ER Outbound 1 weekly flight Paris-CDG (Thursday) Reunion Island - Antananarivo operated by Boeing 737-800NG or A340 with our partner ** |> Fort-Dauphin Return 1 weekly flight (Friday)

Reunion Island - Nosy Be operated by Boeing 737-800NG Reunion Island - Toamasina operated by ATR72 (1) IATA Code: Fort-Dauphin: FTU *Via Saint-Denis de La Réunion (1 overnight stop) Paris-CDG - Dzaoudzi operated by Boeing 787-8 **In partnership with our partner Dzaoudzi - Diego, Majunga, Nosy Be operated by ATR 72 with Air Austral’s subsidiary ROUTE SCHEDULE MADAGASCAR Paris-CDG Outbound daily flight TOLIARA (1) |> Antananarivo* Return daily flight Paris-CDG Outbound Up to 3 weekly flights ** Return Up to 3 weekly flights |> Diego Paris-CDG - Reunion Island operated by Boeing 777-300ER Paris-CDG Outbound 3 weekly flights ** Reunion Island - Toliara operated by Boeing |> Mahajanga Return 3 weekly flights 737-800NG or Boeing 737-800NG with our partner Outbound 4 weekly flights* Paris-CDG Up to twice weekly** |> Nosy Be* Return 4 weekly flights* Up to twice weekly** ROUTE SCHEDULE Paris-CDG Outbound Up to 3 weekly flights Outbound 1 weekly flight (Sunday) * Paris-CDG |> Toamasina Return Up to 3 weekly flights |> Toliara* Return 1 weekly flight (Monday) Outbound daily Outbound 1 weekly flight Return daily Paris-CDG (Thursday) Provinces Provinces > Madagascar: Air Austral, in partnership with TGV’Air, provides a quality connecting-flight |> Toliara** service in the same airport, CDG2 (5 mns walking distance). Return 1 weekly flight (Friday) |> Madagascar Lyon, Valence, Nîmes, Montpellier, Avignon, Aix-en-Provence, Marseille, Le Mans, Rennes, Angers, Nantes, St-Pierre des Cors (Tours), Poitiers, Bordeaux, Champagne, Lorraine, Strasbourg, Lille, and Brussels.

Flights in partnership with via Paris-CDG SNCF TONS RECOMMANDÉS (2) TONS COMPOSÉS SNC_12_0000_TrainPlus_Avion R2 - date : 30/03/2012 A NOUS RETOURNER SIGNÉE AVEC VOTRE ACCORD OU VOS CORRECTIONS PANTONE PANTONE M20 J20 N60 C100 M10 N10 Warm Gray 9 C Process Blue C JFB ACCORD DATE CRÉATION ÉCHELLE 1/1 - UNITÉS MM TRACÉS TECHNIQUES

PRODUCTION 12345678910 CONSULTANT PLAN CLIENT + QUALITÉ* *La responsabilité de la validation des textes marketing et qualité appartient au client IMPRESSION sur A3 à 100%

CARRÉ NOIR - 24, rue Salomon de Rothschild - 92288 Suresnes - FRANCE / Tél. : +33 (0)1 57 32 87 00 / Fax : +33 (0)1 57 32 87 87 / Web : www.carrenoir.com (1) IATA Code: (1) IATA Code: Toliara: TLE Antananarivo: TNR - Diego: DIE - Mahajanga: MJN - Nosy Be: NOS -Toamasina: TMM *Via Saint-Denis de La Réunion (1 overnight stop) *Via Saint-Denis de La Réunion **In partnership with **Via Dzaoudzi

-10- -11- Our destinations THE SEYCHELLES MAHÉ GRANDE COMORE ANJOUAN - MORONI (1) Paris-CDG - Reunion Island operated by Boeing 777-300ER Reunion Island - The Seychelles (1) operated by Boeing 737-800NG ROUTE SCHEDULE

Paris-CDG Up to 2 weekly flights * |> The Seychelles*

Up to 2 weekly flights * Provinces > Mahé: Air Austral, in partnership with TGV’Air, provides a quality connecting-flight service in the same airport, CDG2 (5 mns walking distance). Provinces Lyon, Valence, Nîmes, Montpellier, Avignon, |> The Seychelles* Aix-en Provence, Marseille, Le Mans, Rennes, Angers, Nantes, St-Pierre des Cors (Tours), Poitiers, Bordeaux, Champagne, Lorraine, Strasbourg, Lille, and Brussels.

Flights in partnership with

SNCF TONS RECOMMANDÉS (2) TONS COMPOSÉS SNC_12_0000_TrainPlus_Avion R2 - date : 30/03/2012 A NOUS RETOURNER SIGNÉE AVEC VOTRE ACCORD OU VOS CORRECTIONS PANTONE PANTONE M20 J20 N60 C100 M10 N10 Warm Gray 9 C Process Blue C JFB ACCORD DATE CRÉATION ÉCHELLE 1/1 - UNITÉS MM TRACÉSvia TECHNIQUES Paris-CDG PRODUCTION 12345678910 CONSULTANT PLAN CLIENT + QUALITÉ* *La responsabilité de la validation des textes marketing et qualité appartient au client IMPRESSION sur A3 à 100% CARRÉ NOIR - 24, rue Salomon de Rothschild - 92288 Suresnes - FRANCE / Tél. : +33 (0)1 57 32 87 00 / Fax : +33 (0)1 57 32 87 87 / Web : www.carrenoir.com Paris-CDG - Reunion Island operated by Boeing 777-300ER (1) IATA Code: SEZ *Via Saint-Denis de La Réunion. Refer to the terms and conditions. Marseille - Réunion operated by Boeing 777-300ER or Boeing 787-8 Reunion Island - Moroni operated by Boeing 737-800NG Paris-CDG - Dzaoudzi operated by Boeing 787-8 RODRIGUES SIR GAETAN DUVAL Dzaoudzi - Anjouan, Moroni operated by ATR 72 by Air Austral’s subsidiary Paris-CDG - Reunion Island operated by Boeing 777-300ER Reunion Island (Saint-Denis) - Rodrigues (1) operated by ATR 72 ROUTE SCHEDULE Outbound 1 weekly flight (via Dzaoudzi) ROUTE SCHEDULE Paris-CDG 1 weekly flight (via Reunion Island) |> Moroni* Return Up to 2 weekly flights (via Dzaoudzi) Paris-CDG 1 weekly flight |> Rodrigues* 1 weekly flight (via Reunion Island) Outbound 2 weekly flights (1) IATA Code: RRG Paris-CDG ** *Via Saint-Denis de La Réunion. |> Anjouan Retour 2 weekly flights Outbound Moroni Up to 3 weekly flights Return Moroni Up to 3 weekly flights JOHANNESBURG Provinces Round trip Anjouan 2 weekly flights Paris-CDG - Reunion Island operated by Boeing 777-300ER |> Moroni Provinces > Moroni: Air Austral, in partnership with TGV’Air, provides a quality connecting-flight service in the same airport, CDG2 (5 mns walking distance). (1) ** Reunion Island - Johannesburg operated by Boeing 737-800NG or Anjouan Lyon, Valence, Nîmes, Montpellier, Avignon, Aix-en-Provence, Marseille, Le Mans, Rennes, Angers, Nantes, St-Pierre des Cors (Tours), Poitiers, Bordeaux, Champagne, Lorraine, Strasbourg, Lille, and Brussels.

ROUTE SCHEDULE Flights in partnership with via Paris-CDG SNCF TONS RECOMMANDÉS (2) TONS COMPOSÉS SNC_12_0000_TrainPlus_Avion R2 - date : 30/03/2012 A NOUS RETOURNER SIGNÉE AVEC VOTRE ACCORD OU VOS CORRECTIONS PANTONE PANTONE M20 J20 N60 C100 M10 N10 Warm Gray 9 C Process Blue C JFB ACCORD DATE CRÉATION ÉCHELLE 1/1 - UNITÉS MM TRACÉS TECHNIQUES

PRODUCTION 12345678910 CONSULTANT PLAN CLIENT + QUALITÉ* *La responsabilité de la validation des textes marketing et qualité appartient au client IMPRESSION sur A3 à 100%

CARRÉ NOIR - 24, rue Salomon de Rothschild - 92288 Suresnes - FRANCE / Tél. : +33 (0)1 57 32 87 00 / Fax : +33 (0)1 57 32 87 87 / Web : www.carrenoir.com Paris-CDG Outbound Up to 3 weekly flights Marseille Outbound 1 weekly flight |> Johannesburg* Return Up to 3 weekly flights |> Moroni*** Return 1 weekly flight

(1) IATA Code: Moroni: HAH - Anjouan: AJN (1) IATA Code: JNB *Via Saint-Denis de La Réunion *Via Saint-Denis de La Réunion. Refer to the terms and conditions **Via Dzaoudzi (stopover Mayotte) ***Refer to the terms and conditions

-12- -13- Our destinations INDIA CHENNAI SEASONAL SCHEDULE Paris-CDG - Reunion Island operated by Boeing 777-300ER APRIL - OCTOBER 2019 Reunion Island - Chennai (1) operated by Boeing 737-800NG

April May June July August Sept Oct ROUTE SCHEDULE 1 Mo 1 We 1 Sa 1 Mo 1 Th 1 Su 1 Tu 2 Tu 2 Th 2 Su 2 Tu 2 Fr 2 Mo 2 We Paris-CDG Outbound Up to 2 weekly flights 3 We 3 Fr 3 Mo 3 We 3 Sa 3 Tu 3 Th |> Chennai* Return Up to 2 weekly flights 4 Th 4 Sa 4 Tu 4 Th 4 Su 4 We 4 Fr 5 Fr 5 Su 5 We 5 Fr 5 Mo 5 Th 5 Sa 6 Sa 6 Mo 6 Th 6 Sa 6 Tu 6 Fr 6 Su

(1) IATA Code: MAA 7 Su 7 Tu 7 Fr 7 Su 7 We 7 Sa 7 Mo *Via Saint-Denis de La Réunion 8 Mo 8 We 8 Sa 8 Mo 8 Th 8 Su 8 Tu 9 Tu 9 Th 9 Su 9 Tu 9 Fr 9 Mo 9 We 10 We 10 Fr 10 Mo 10 We 10 Sa 10 Tu 10 Th 11 Th 11 Sa 11 Tu 11 Th 11 Su 11 We 11 Fr BANGKOK THAILAND 12 Fr 12 Su 12 We 12 Fr 12 Mo 12 Th 12 Sa 13 Sa 13 Mo 13 Th 13 Sa 13 Tu 13 Fr 13 Su 14 Su 14 Tu 14 Fr 14 Su 14 We 14 Sa 14 Mo Paris-CDG - Reunion Island operated by Boeing 777-300ER 15 Mo 15 We 15 Sa 15 Mo 15 Th 15 Su 15 Tu Reunion Island - Bangkok (1) operated by Boeing 787-8 16 Tu 16 Th 16 Su 16 Tu 16 Fr 16 Mo 16 We 17 We 17 Fr 17 Mo 17 We 17 Sa 17 Tu 17 Th 18 Th 18 Sa 18 Th 18 Th 18 Su 18 We 18 Fr 19 Fr 19 Su 19 We 19 Fr 19 Mo 19 Th 19 Sa ROUTE SCHEDULE 20 Sa 20 Mo 20 Th 20 Sa 20 Tu 20 Fr 20 Su 21 Su 21 Tu 21 Fr 21 Su 21 We 21 Sa 21 Mo Paris-CDG Outbound Up to 2 weekly flights * 22 Mo 22 We 22 Sa 22 Mo 22 Th 22 Su 22 Tu |> Bangkok Return Up to 2 weekly flights 23 Tu 23 Th 23 Su 23 Tu 23 Fr 23 Mo 23 We 24 We 24 Fr 24 Mo 24 We 24 Sa 24 Tu 24 Th 25 Th 25 Sa 25 Tu 25 Th 25 Su 25 We 25 Fr (1) IATA Code: BKK *Via Saint-Denis de La Réunion 26 Fr 26 Su 26 We 26 Fr 26 Mo 26 Th 26 Sa 27 Sa 27 Mo 27 Th 27 Sa 27 Tu 27 Fr 27 Su 28 Su 28 Th 28 Fr 28 Su 28 We 28 Sa 28 Mo 29 Mo 29 We 29 Sa 29 Mo 29 Th 29 Su 29 Tu CHINA CANTON 30 Tu 30 Th 30 Su 30 Tu 30 Fr 30 Mo 30 We 31 Fr 31 We 31 Sa 31 Th Paris-CDG - Reunion Island operated by Boeing 777-300ER Reunion Island - Canton (1) with our partner D R D R D R D R D R D R D R A340

ROUTE SCHEDULE

Paris-CDG Outbound 1 weekly flight D (Departure) Paris-CDG to Reunion Island High season Weekend |> Canton* Return 1 weekly flight R (Return) Reunion Island to Paris-CDG Low season Public holiday

(1) IATA Code: CAN *Via Saint-Denis de La Réunion

-14- -15- VANILLA ISLANDS PASS

OUR PARTNERS

DISCOVER THE VANILLA ISLANDS WITH AIR AUSTRAL The Vanilla Islands Pass is exclusive to Air Austral passengers travelling on long-haul Air Austral flights departing from metropolitan France. The Pass enables you to combine your trip while enjoying special fares to a wide choice of destinations in the Indian Ocean. Length of stay: One month (maximum) Combined: 2 Vanilla Islands (minimum)

SALES CONDITIONS Fares in Loisirs class are based on a one-way trip, excluding taxes and service fees - all trips (long-haul + Vanilla Islands) must be booked and issued simultaneously.

ROUTE ONE-WAY FARE

Mayotte > Moroni...... e45 St-Denis Reunion > Mauritius ...... e45 St-Denis Reunion > Mayotte...... e9 0 St-Denis Reunion > Moroni...... e9 0 St-Denis Reunion > Antananarivo...... e9 0 St-Denis Reunion > Toamasina...... e9 0 St-Denis Reunion > Nosy Be...... e90 St-Denis Reunion > The Seychelles...... e9 0 St-Pierre Reunion > Mauritius...... e45 ©Matthieu Rosse ©Matthieu St-Pierre Reunion > Rodrigues...... e9 0

Discount: Child: 33 % - Infant: (discount applicable on an adult fare basis, excluding taxes) Maximum stay: 1 month Booking class: P Fare basis: P-ILESVAN Changes and cancellation: changes authorised with a €70 change fee in the same booking class. Non-refundable.

-16- -17- Tanzanie Dar es Salaam

Océan Indien

Grande Comore * Moroni Anjouan Ouani MAYOTTE Mozambique* Nosy be Pemba

Madagascar Majunga

Canal du Mozambique

Our partners EWA AIR THE MAYOTTE AIRLINE, AIR AUSTRAL’S SUBSIDIARY

Information et réservation www.ewa-air.com Ewa, an Air Austral subsidiary, operates in the Mozambique Channel. The airline’s fleet of two brand new ATR72-500 operates 7 direct flights from Dzaoudzi (Mayotte). * À partir de février 2014 : Anjouan / Mozambique

ROUTE SCHEDULE

Diego Suarez: Up to 5 weekly flights Dzaoudzi Mahajanga: |> Madagascar Up to 7 weekly flights Nosy Be: Up to 5 weekly flights

ROUTE SCHEDULE Moroni: Dzaoudzi Up to 6 weekly flights |> The Comoros Anjouan: Up to 3 weekly flights

THE FLEET

ROUTE SCHEDULE Dzaoudzi Dar Es Salaam: Specifications: |> Tanzania 1 weekly flight Length: 27.16 m Cabin length: 2.59 m Wing span: 27 m Cruising altitude: 7,500 m ROUTE SCHEDULE Cruising speed: 510 km/h Dzaoudzi Pemba: In codeshare with |> Mozambique Seasonal schedule* In codeshare with

* Refer to the terms and conditions. * Seasonal flights. Refer to the terms and conditions.

-18- -19- Our partners

EUROPEAN NETWORK

WITH TGV’AIR YOUR CUSTOMERS CAN TAKE OFF FROM Norway THE PROVINCES Norway Sweden Oslo Stockholm United Aberdeen Gothenburg Belgium Kingdom Denmark Billund Brussels Newcastle Copenhagen 1- TICKET COLLECTION ZYR Ireland Manchester FROM SNCF TGV’AIR Lille Dublin Bremen COUNTER XDB Hamburg Poland Birmingham Netherlands Berlin Warsaw Amsterdam Hanover Champagne XIZ London Düsseldorf Germany Paris Belgium Rennes Lorraine XZI Brussels Luxembourg Prague Czech ZFJ Le Mans AIRPORT Strasbourg XWG Frankfurt ZLN ROISSY-CDG 2 Nuremberg Republic TGV RAILWAY Paris-CDG Stuttgart Vienna

SNCF TONS RECOMMANDÉS (2) TONS COMPOSÉS Munich SNC_12_0000_TrainPlus_Avion R2 - date : 30/03/2012 A NOUS RETOURNER SIGNÉE AVEC VOTRE ACCORD OU VOS CORRECTIONS 2 - TRANSFER TO CDG 2 PANTONE PANTONE M20 J20 N60 C100 M10 N10 Warm Gray 9 C Process Blue C STATION JFB ACCORD DATE CRÉATION ÉCHELLE 1/1 - UNITÉS MM TRACÉS TECHNIQUES PRODUCTION Budapest 12345678910 CONSULTANT Nantes PLAN CLIENT + QUALITÉ* France *La responsabilité de la validation des textes marketing et qualité appartient au client IMPRESSION sur A3 à 100% CARRÉ NOIR - 24, rue Salomon de Rothschild - 92288 Suresnes - FRANCE / Tél. : +33 (0)1 57 32 87 00 / Fax : +33 (0)1 57 32 87 87 / Web : www.carrenoir.com Austria QJZ Swiss Angers St. Pierre/Tours Zurich Suisse Hungary QXG Slovenia XSH Geneva Venice Ljubljana Poitiers Roumania XOP Europe Turin Genoa Croatia Bucharest Lyon XYD Bologna Marseille Florence Zagreb 3 - AIR AUSTRAL CDG2C Bilbao Valence TGV XHK Calvi Bastia Italy WELCOME COUNTER TGV’AIR Barcelona CHECK-IN COUNTER Bordeaux ZFQ Ajaccio Rome Madrid Figari Naples Nîmes Avignon TGV XZN Portugal ZYN Aix-en-Provence TGV QXB Montpellier Spain Marseille XRF Lisbon XPJ Greece Athens Towards 4 - TAKE OFF TO REUNION ISLAND Reunion Island, AND THE INDIAN OCEAN Indian Ocean

Flights departing from Europe to Paris CDG airport in partnership with 5 - MYCAPRICORNE LOYALTY PROGRAMME +200 POINTS PARTNERS Destinations served by our partners

-20- -21-

Thaïlande

Seychelles

Comores Mayotte

Madagascar Maurice

Réunion Nouvelle Calédonie Afrique du Sud

Australie Sales conditions SPECIAL CASES Requests must be submitted 48 hours prior to UNACCOMPANIED MINOR (UM): departure at the latest. A child aged between 4 and 11, travelling with a Examples of complimentary meals available: person under 18 who is not the legal guardian, must be considered as a UM (unaccompanied minor). The Vegetarian (VGML - fruit and vegetables) child will be authorized to travel alone if he or she Allergen (ALML) does not suffer from any physical or mental handicap. Diabetic (DBML) Booking must be made in travel class Q for the Indian SALES Kosher (KSML) Ocean. Travel documents must be kept in the UM pouch Muslim (MOML) provided to this effect: Gluten-free (GFML) • flight ticket; Low Salt Meal (LSML) • identity card or passport, according to destination; CONDITIONS Infant (BBML) • disclaimer, signed by the parent. Child (CHML) Warning: UMs are not accepted on TGV’Air, or on Air Only in Club Austral and Confort class: Austral flights with a connecting flight which requires Vegetarian (VLML - with milk and eggs) an airport or airline change. Seafood (SFML) SEAT RESERVATION Seats may be reserved at booking regardless of travel class. Some seats, however, are reserved for passengers with specific needs. CUSTOMERS WITH SPECIAL NEEDS INFANT: Under 2 years of age, with no assigned seat. Infants benefit from a 90% reduction on the adult fare. All infants must be accompanied by an adult of at least 18 years of age. The accompanying adult may be under the age of 18 if he or she is the father, mother YOUTH: or legal guardian (French nationals are requested to Youth fares exist for passengers aged between 12 and carry their Livret de famille - family record book - under 26 years of age. with them). The accompanying adult may only travel Youth fares include a baggage allowance of 40kg. with 1 infant at a time (safety reasons). The first booking modification is allowed, free of charge, depending on availability and provided the new flight is Cradles may only be designated at the time of booking booked in the same class and season. for infants under 9 months. Insert SR BSCT and SR INFT Unaccompanied minor needing assistance: service fee as in the PNR. of class Q + €60. CHILD: Between the ages of 2 and less than 12. SENIOR: Infants benefit from a 33 % reduction on the adult fare. For the over 65s Minors, travelling with a family member (or any other Booking changes free of charge depending on availability person), must carry a valid passport or identity card, and provided the new flight is booked in the same class and @Jonas Akhoun according to their destination, and a permit to leave season. The maximum stay is 12 months for promotional the country. The accompanying adult’s name must be fares (limited maximum stay). written on the booking form. API-PNR procedure: the names recorded in PNRs and APIS must be identical Exit Permit procedure: the minor’s ID (passport or ID to those on the bottom strip of passports. card) must be provided at the same time as the Exit Permit form, which has been signed by one of the Mandatory APIS procedure/Married names: legal guardians, and a photocopy of the latter’s ID. maiden names must be identical to those on the bottom strip of passports or ID cards.

-22- -23- Sales conditions BAGGAGE LONG-HAUL TRAVEL CLASS HOLD BAGGAGE * CABIN BAGGAGE Club Austral 40 kg (infant: 10 kg) 10 kg Confort 35 kg (infant: 10 kg) 10 kg Loisirs 25 kg (infant: 10 kg) 10 kg Youth fare (ZZ): 40 kg

MEDIUM-HAUL TRAVEL CLASS HOLD BAGGAGE * CABIN BAGGAGE Confort 30 kg 10 kg Loisirs 25 kg 10 kg HOLD BAGGAGE TRAVELLING TO RODRIGUES Loisirs 15 kg 10 kg

The total of the 3 cabin 55 cm WEIGHT/DIMENSION PRICES COMMENTS (21,7 in) baggage dimensions must not exceed 115 cm. ANIMALS IN THE CABIN Flat rate on all flights €35 Animals must travel in air travel containers. (CATS AND DOGS ONLY) €75 on 20 cm Included in the long-haul ANIMALS IN flights Cats and dogs over 5 kg must travel in the hold. Flat rates will be charged if (7,9 in) passenger’s total THE HOLD €45 on baggage allowances are exceeded. 40 cm baggage allowance medium-haul (15,7 in) flights GOLF BAGS, The equipment must weigh no more than 20 kg. In the event of excess DIVING 20 kg max. weight, an excess baggage fee will be charged. A certificate must be DESTINATION * EXCESS BAGGAGE (E/KG) EQUIPMENT provided at check-in for diving equipment. Reunion Island, Mayotte, Grande Comore e10 Dim (height + length + Surfboard weight is included in the baggage allowance. In the event of SURFBOARDS excess weight, an excess baggage fee will be charged (maximum of €60 Mauritius e13 width < 2.5m) per flight). Madagascar, The Seychelles e15 Bike weight is included in the baggage allowance. In the event of excess weight, BIKES an excess baggage fee will be charged (maximum of €60 per flight). Children’s Johannesburg e15 Free bikes are free of charge.

Dim (height + length + Windsurf weight is included in the baggage allowance. In the event of WINDSURFS excess weight, an excess baggage fee will be charged (maximum of €75 width < 3m) per flight). Paraglider weight is included in the baggage allowance. In the event Receive a 30% discount by purchasing additional baggage of excess weight, an excess baggage fee will be charged. Paragliding Bagage allowance up to 24 hours prior to departure (1). PARAGLIDERS 20 kg max. equipment: must be transported in an appropriate bag or backpack which includes the wing, hangers and harness. The equipment must not exceed 180 x 80 x 40 cm.

The import and export regulations of the respective countries must be adhered to. * Maximum weight per hold baggage: 32 kg Prices and conditions are only applicable on flights departing from metropolitan France. “Light” fare departing from Paris-CDG and Marseille not included. Continuity flights to Europe are subject to the conditions laid out by the carriers providing the connections. (1) Paid service available from the Air Austral Call Centre or your travel agency.

-24- -25- Sales conditions FARE FAMILIES AVAILABLE ON BETWEEN EUROPE AND THE INDIAN OCEAN AMADEUS/SABRE 10% COMMISSION FEE ON PROCEEDS

CODE LOISIRS CONFORT CLUB AUSTRAL CODE ALTÉA SABRE DESCRIPTION FARE/FLAT RATE COMMENTS AMADEUS* (RFISC) Fare B777 and B787: €70 exit row LIGHT (1) SPECIAL SMART FLEX SMART FLEX SMART FLEX €40 duo seat and leg rest conditions SEAT 0B5 Extra Relax B737: from €20 to €70 exit row Valid in economy class ATR: €20 exit row Fare basis Ends in LI Ends in SP Ends in SM Ends in FL Ends in SM Ends in FL Ends in SM Ends in FL Bikes are included in the baggage allowance. In the BIKE 0EC Bicycle Free event of excess weight, an excess baggage fee will be Changes Changes Changes charged (maximum of €60 per flight). Children’s bikes Changes Changes Changes are free of charge. Change before permitted for permitted for permitted for Not Not permitted free permitted free permitted free and after a €100 fee per a €100 fee per a €200 fee per Surfs are included in the baggage allowance. In the modifiable modifiable of charge + of charge + of charge + SURF 0GD Surf equipment Free event of excess weight, an excess baggage fee will be departure direction + direction + direction + readjustment (2) readjustment (2) readjustment (2) charged (maximum of €60 per flight). readjustment (2) readjustment (2) readjustment (2) Windsurfs are included in the baggage allowance. In WIND 0GI Windsurf Free the event of excess weight, an excess baggage fee will Changes Changes Changes Modification be charged (maximum of €60 per flight). Not Not Not permitted free Not permitted free Not permitted free in the event of modifiable modifiable modifiable of charge + modifiable of charge + modifiable of charge + Diving equipment up to 20 kg maximum is authorised. In no-show (2) (2) (2) SCUB Diving material Free the event of excess weight, an excess baggage fee will be readjustment readjustment readjustment charged. A certificate must be provided at check-in. Refundable Golf bags up to 20 kg maximum are authorised. In the Refund before Non- Non- Non- Refundable Refundable Refundable Refundable GOLF Golf equipment Free event of excess weight, an excess baggage fee will be with fees departure refundable refundable refundable without fees with fees €200 without fees without fees charged (maximum of €40 per flight). €400 Paragliders up to 20 kg maximum are authorised. In the event SPEQ Paraglider Free of excess weight, an excess baggage fee will be charged. Refundable after departure and Non- Non- Non- Refundable Non- Refundable Non- Refundable JAML Club Choice of course 1 Free in the event of refundable refundable refundable without fees refundable without fees refundable without fees JBML Club Choice of course 2 Free no-show JDML Club Chicken course Free Air Austral JVML Club Meat course Free Included Included Included Included Included Included Included Baggage Paid option 25 kg 25 kg 25 kg 35 kg 35 kg 40 kg 40 kg JPML Club Fish course Free Allowance WAML Confort Choice of dish Free

Application conditions valid between Europe and the Indian Ocean. Subject to changes without notice. WPML Confort Fish course Free (1) “Light” fares available only between metropolitan France and Reunion Island/Mayotte. WVML Confort Meat course Free (2) May be readjusted to higher fare even if same booking class not available. 30% of the excess baggage fee to be paid XBAG 0CU Baggage supplement before 24 hours prior to departure CPML 01U Extra Champagne €15 Valid for passengers in Loisirs class. BGML 0B3 Burger Menu €15 Valid for passengers in Confort and Loisirs class. KRML 01N Creole Menu €15 FRML 0LQ Fresh Menu €20 Valid for passengers in Loisirs class. MAML 0LT Seafood Menu €20 Valid for passengers in Loisirs class. LCML 0LO Light Menu €20 Free for Club Austral and Confort passengers. FVML 02M Cheese & Wine €20 Valid for passengers in Loisirs class. PFML Ocean Menu €9,50 Only available in 2 travel classes (Confort and Economy) departing from Reunion Island to Mayotte, TPML Tapas Menu €9,50 Moroni and the Seychelles. GAML 0LP Gourmet Menu €24 Valid for passengers in Loisirs class. Valid for passengers in Club Austral, Confort CVML 02G Extra Caviar €35 and Loisirs class. PETC 0BT Animals in the cabin €35 on all flights 5 kg maximum. 1 extra baggage weighing 25 kg may be purchased up to PBAG Baggage supplement €35 24 hours prior to departure for any “Light” fare ticket.*** 1 extra baggage weighing 25 kg may be purchased up to 24 hours prior to departure for any “Light” fare SBAG Baggage supplement €70 ticket on the day of departure (may be purchased at the airport only).*** AVIH 0BS Animals in the hold €70 long-haul / €45 medium-haul per segment SLPR 0AD Extra Couchette €150 Loisirs class flat rate based on 3 passengers. COAB Loyalty card €299 Valid for passengers (based on 2 passengers) SLPT Extra Couple €350 in Loisirs class.**

* Booking method: SR Code Amadeus. ** Book with the Air Austral Call Centre or your travel agency. *** 1 extra item of baggage weighing 25 kg maximum is authorised (any extra baggage will be charged per extra kg at check-in).

-26- -27- GROUPS APPLICATION CONDITIONS For non-IATA agencies, Air Austral’s Groups Department will issue tickets 15 days prior to departure. A group must include a minimum of 10 passengers €15 service fee/person. Tickets are non-refundable. travelling on Air Austral flights (all destinations and travel classes). INSURANCE: Travel insurance available (repatriation, cancellation) with our partner April DISCOUNT: International Voyages (contact us for details). GROUPS Infant: 90 % of the adult fare, excluding taxes. Child: 20 % of the adult fare, excluding taxes. PARTIAL CANCELLATION QUOTE: must include the number of passengers/ • Up to 90 days prior to departure = cancellation free & INCENTIVES segment/passenger type/travel dates (including of charge. flexibility) - replies to be submitted no later than 72 hours maximum. • From 89 to 30 days prior to departure = 20 % of the originally booked seats may be cancelled free of charge, SALES CONDITIONS after this date a 30 % fee per seat will be applied. • As of 29 days prior to departure = up to 20 % of the GROUP CONFIRMATION: the Groups Department originally booked seats. proposes an optional date upon booking. A deposit of 30 A 50 % fee will be charge per cancelled seat. % of the Group amount, excluding taxes, will be requested After this date, a 100 % fee will be charged per cancelled (by EMD or bank transfer). seat. NAME INSERTION: J-30 • After issuance = tickets non-refundable. APIS procedure mandatory (insert identification information/maiden name): insert SR DOCS in all PNRs COMPLETE CANCELLATION attached to each passenger. • Up to 90 days prior to departure = cancellation free TICKET ISSUANCE: IATA agencies are in charge of charge. of issuing tickets. Air Austral’s Groups Department will • From 89 to 30 days prior to departure = deposit insert the TST. not refunded. • As of 29 days prior to departure = 100 % fee. GROUPS DEPARTMENT

[email protected] ©Serge Gélabert ©Serge

-28- -29- FLEET & CABIN @Jonas Akhoun

-30- -31- Fleet & Cabin

BOEING H

777-300ER A C J L BOEING 777-300ER D F H 1 CLUB AUSTRAL CLUB AUSTRAL 2 • 14 leather seats (full-flat) Our attentive service includes A C J L “Excellence & Refinement” B B B B 3 • Individual screens (18-inch screen) D E G H AT THE AIRPORT B B B B 4 • Seat pitch: 198 cm The cabin • Dedicated check-in counter - “priority” tags 5 • Seat recline: 180° • Priority access in Reunion Island, Paris-CDG and Marseille 6 • Classes: J, A, C, D, I • 14 leather seats (full-flat) • Lounge access: “Club Austral” (Reunion Island), “Paris” • Seat recline: 180° - Seat pitch: 198 cm (Paris-CDG) “Cézanne” (Marseille) • Noise-reducing headset H CONFORT A C D E G H J L • 18-inch screen touch screen (45 cm) - Choice of 50 films, ONBOARD B B B B B B B B 7 • 40 leather seats 100 audio and video channels, online magazines and • Welcome glass of champagne 8 • Individual screens (11-inch screen) newspapers • Three course meal (choice of 3 hot à la carte meals) A B C D E G H J K L • Seat pitch: 96 cm B B B B • Ottoman (useful storage area) • Main course may be pre-booked (5 options) B B B B B B 10 • Seat recline: 128° H H H H 11 • Luxury pillow, mattress topper, fluffy blanket • Choice of prestigious wines H H H H 12 • Classes: W, R, O, B • Elegant travel kit (by Cilaos Cosmetics, Reunion Island’s • Authentic espresso H H H H 14 brand of organic beauty products) H H H H 15 • Rum digestif H H • Wifi H H 16 LOISIRS • Light snack on daytime flight (ice cream and sandwiches) H H H H 17 H H • 384 leather seats H H 18 H H H H 19 • Individual screens (11-inch screen) H H H H 20 H H • Seat pitch: 79 cm H H 21 CONFORT CLASS H H • Seat recline: 116° H H 22 “Well-being & Privilege” H • Classes: Y, S, H, M, U, Q, V, N, E, G, K, P, X, L D E G H A B C B B B B J K L 23 H H Relax Couchette* The cabin H H 24 H H Extra Relax fares: Extra Couchette fares: • 40 leather seats (integrated foot, leg and head rests) Our attentive service includes H H 25 H H H H 26 €70 exit row 3-seat fare: €150 AT THE AIRPORT H H • Seat recline: 128° - Seat pitch: 96 cm H H 27 €40 duo seat • 11-inch screen touch screen (27 cm) - Choice of 50 films, • Dedicated check-in counter - “priority” tags H H H H 28 €40 foot rest* • Priority access in Reunion Island, Paris-CDG and Marseille H H 29 100 audio and video channels, online magazines and H H newspapers • Lounge access: “Club Austral” (Reunion Island), “Paris” 30 H H 31 • Soft cushion and large blanket (Paris-CDG) “Cézanne” (Marseille) H H 32 • Elegant travel kit (by Cilaos Cosmetics, Reunion Island’s H H 33 X Only available at check-in H Handi Austral ONBOARD H H H H 34 brand of organic beauty products) H H Galley B Infant cradle • Welcome glass of champagne H H 35 • Wifi • Wine served from the bottle, at your seat H H 36 Toilet H H 37 • 3 gourmet menus (1 menu has been added to the TH Disabled WC 2 complimentary menus) Cloakroom • Light snack on daytime flight (ice cream and sandwiches) 38 H H 39 H H H H 40 No-smoking flight H H H H 41 Seat-choice option at booking, regardless of fare. LOISIRS CLASS H H H H 42 H H H H 43 “Bold & Stylish” H H H H 44 H H H H 45 H H 46 The cabin H H H H 47 • 384 leather seats (adjustable head rest) H H 48 AIR AUSTRAL H H 49 • Seat recline: 116° - Seat pitch: 79 cm H H ADVANTAGES Our attentive service includes 50 • Foot rest H H AT THE AIRPORT H • 11-inch screen touch screen (27 cm) - Choice of 50 films, H Full-flat seats in Club Austral 100 audio and video channels, online magazines • Online check-in available and newspapers Leg rest in Confort ONBOARD • Soft blanket and cushion • Dinner or lunch Extra Couchette in Loisirs • Elegant travel kit • Hot snack on daytime flight (pizza) (1) E-Reader • Wifi This class description only applies to long-haul flights (Paris-CDG and Marseille). *Only sold on long-haul Boeing 777-300ER with registration numbers F-OLRE and F-OLRD. • Extra Couchette (1) Only for departures from Reunion Island. Wifi -32- -33- BOEING 787 Fleet & Cabin CLUB AUSTRAL “The best seat in the sky”

Our attentive service includes V V BOEING 787 AT THE AIRPORT • Dedicated check-in desk B B 1 CLUB AUSTRAL • “Priority” baggage tag • 18 seats with individual video (15.4 inches) • Access N°1 in Paris-CDG • Seat pitch: 190.5 cm • Lounge access: “Paris” (Paris-CDG) and “VIP Lounge” 2 • Seat recline: full-flat in Mayotte • Classes: J, A, C, D, I ONBOARD 3 • Welcome glass of champagne • Onboard duty-free order and delivery service via individual screens LOISIRS The cabin • Choice of prestigious wines • 244 seats with individual video • Choice of 3 hot à la carte meals • Seat pitch: 78.74 cm to 86.36 cm • 18 leather seats B B B B B B 11 • 2 additional menus are available* B B B • Seat recline: 116° • Seat recline: 180° (full-flat) H H 12 • Complimentary travel kit (1) H H • Classes: Y, S, T, H, M, U, Q, V, N, E, K, G, P, X, L • Seat pitch: 190.5 cm H H 14 H H • Individual video (15.4-inch touch screen) H H 15 H H • Mobile and sliding partitions Choose an extra H H 16 Extra Caviar H H Relax • Ottoman at each seat H H 17 This paid service can be purchased at the time of H H • Mattress topper and duvet H H 18 Extra Relax fares: booking, for Paris-CDG Mayotte flights departing from H H €70 exit row H • Noise-reducing headset Paris and Reunion Island-Mayotte, departing from H 19 €40 duo seat H H • Choice of 50 films (VOD), 100 audio channels and video games Reunion Island. H H 20 H H • A variety of programmes, documentaries and TV shows (1) Only available onboard long-haul flights H H 21 available in our media library * Services only available on Paris-CDG Mayotte flights: pre-booking up H H H to 72 hours prior to departure. H 22 X Only available at check-in H H H H 23 H H Galley H H 24 H H H Toilet LOISIRS CLASS “When travel becomes a pleasure” H 25 H H H 26 TH Disabled WC H H H Our attentive service includes H 27 Cloakroom H H H ONBOARD H 28 H Handi Austral • Aperitif and wine TH • Hot evening meal B Infant cradle • Continental breakfast • Complimentary travel kit(1) Choose an extra B B B 29 No-smoking flight • Extra Caviar H H H H 30 Seat-choice option at booking, regardless of fare. This paid service can be purchased at the time of H H H H 31 booking, for Paris-CDG Mayotte flights departing from H H H H 32 Paris and Reunion Island-Mayotte, departing from H H H H 33 Reunion Island. H H H H 34 • Extra Relax* H H H H 35 Choose your seat for increased comfort H H The cabin H H 36 up to 24 hours prior to departure H H • 244 leather seats (full-flat) H H 37 • Extra Repas** H H • Seat pitch: 78.74 to 86.36 cm 7 additional meals have been created: the Creole, H H 38 ADVANTAGES • Seat recline: 116° the Burger, the Light, the Seafood, the Fresh, H H 39 • Individual video (touch screen) the Gourmet and the Cheese & Wine Recent fleet • Individual reading-light 2 menus*** to sample: Spacious cabins • Choice of 50 films (VOD), 100 audio channels and video games Ocean and Tapas menus • Windows (30% larger), adjustable brightness These meals may be pre-ordered from 30 days up to Generous storage space for cabin 72 hours prior to departure. baggage (1) Only available on long-haul flights. * Paid services. Large windows ** These services can only be purchased on Paris-CDG Mayotte flights. Refer to the terms and conditions. *** These services can only be purchased on Réunion - Mayotte flights. Refer to the Improved sound-proofing terms and conditions. -34- -35- BOEING 737-800NG Fleet & Cabin CONFORT CLASS “Relax in the sky” Our attentive service includes BOEING 737-800NG

AT THE AIRPORT TH • Priority access at check-in • 35 kg hold baggage allowance on Chennai flights CONFORT (departing from Reunion Island) and 30 kg for A C • 18 seats (1) Indian Ocean destinations 1 D F • Seat pitch: 94 cm • Access to our lounges 2 • Seat recline: 116° • Classes: W, 0, B 3 ONBOARD 4 • Welcome aperitif • Choice of 2 hot meals, meat or fish* 5 ECONOMY • 144 seats • Newspapers and magazines available 6 • Complimentary travel-kit* • Seat pitch: 79 cm 7 H H • Classes: Y, H, S, N, E, P, V, U, M, X, Q 8 H H RELAX IN THE SKY: H H • A choice of 10 films on an iPad brought to your 9 10 H H seat by our crew** Relax 11 H H Extra Relax fares: 12 H H From €20 to €70 The cabin depending on the destination • 18 leather seats (1) Johannesburg - Antananarivo - Mayotte - Grande Comore. 14 * These services are available on Chennai, the Seychelles and Johannesburg flights. • Seat recline: 116° ** These services are available on Chennai and Johannesburg flights. 15 X Only available at check-in • Seat pitch: 94 cm HH 16 Galley 17 H H Toilet 18 H H TH Disabled WC 19 H H ECONOMY CLASS “Carefree travel” Cloakroom 20 H H H H H Handi Austral Our attentive service includes 21 H H AT THE AIRPORT 22 H H • 25 kg hold baggage allowance 23 H H 24 No-smoking flight H H ONBOARD 25 Seat-choice option at booking, regardless of fare. H H • Complimentary travel kit* 26 • Warm meal 27 H • Hot snack 28 H H 29 H H LOCAL AND TRADITIONAL 30 H H CUISINE: A B CD E F In economy class, you can enjoy a meal tray which has been especially prepared by our chef and inspired TH TH AIR AUSTRAL by your destination. A light snack and drink will be ADVANTAGES served just before landing. Complimentary travel-kit in both travel classes on Chennai, the The cabin * This product is free on Chennai, the Seychelles and Johannesburg flights. Seychelles and Johannesburg flights • 144 leather seats Extra Relax and Extra Repas • Seat pitch: 79 cm may be booked

-36- -37- ATR 72

EXTRA © Mathieu Rosse © Mathieu

LOISIRS • 64 seats

A C D F 1 2 3 4 Relax 5 Extra Relax fares: 6 €20 7 8 9 10 X Only available at check-in 11 Galley 12 14 H H Toilet 15 H H Cloakroom @Jonas Akhoun 16 17 No-smoking flight O O Seat-choice option at booking, regardless of fare.

-38- -39- Extra EXTRA BY AIR AUSTRAL

Caviar Relax

Book your seat for extra comfort (exit row, Air Austral’s magical offer. Indulge in Kristal duo seat or leg rest) up to 72 hours prior caviar with blinis and rich cream, or opt for a to departure*. refined tasting spoon.

* Paid service available from the Air Austral call center or your travel agency.

* Available in the 3 long-haul flight (Paris-CDG, Marseille and Reunion Island) travel classes, for a €35 fee. Bagage Booking between J-30 and 72 hours prior to departure.

Receive a 30% discount if you purchase an additional baggage allowance up to 24 hours prior to departure*. Repas

The Créole, the true flavours of Reunion Island

* Paid service available from the Air Austral call center or your travel agency. Offer not cuisine available on flights operated by ATR. The Extra Baggage option is non-refundable. The Burger, for kids The Light, for those who want to stay trim The Seafood, a subtle seafood selection Champagne The Fresh, a vegetarian meal containing dairy products and eggs The Gourmet, for a taster of Air Austral’s Request your Champagne Aperitif 72 hours prior premium service, try out our new “Confort” to departure: 1/4 bottle of Nicolas Feuillatte meal-tray champagne accompanied by savoury canapes. The Cheese & Wine, a subtle pairing of specially selected wines and cheeses

* Service offered for Loisirs class bookings, for a €15 fee. These menus may be pre-booked between 30 days and 96 hours prior to departure on Booking between J-30 and 72 hours prior to departure. long-haul flights. Prices range from €15 to €24.

-40- -41- Extra

Repas Couchette

“The Tapas”, treat yourself to a genuine Treat yourself to the luxury of sleeping tapas meal! lying down in Loisirs class. “The Ocean”, the must-try, sea-food experience The seats are versatile and can be turned for iodine addicts. Top marks into a comfortable, flat bed (length for an irresistible and chic aperitif-dinner. 1.50 - width 80 cm). Whether you are travelling as a couple, or with your family, you can book your couchette right up to your departure.*

Only available in 2 travel classes (Confort and Economy) departing from Reunion Island to Mayotte, Moroni and the Seychelles. Booking up to 96 hours prior to departure, for a €20 fee.

* Paid service: contact Air Austral or your travel agency for terms and conditions. €150 flat rate on the basis of booking 3 seats for 3 passengers. €350 flat rate on the basis of booking 3 seats for 2 passengers. Product available on both Boeing 777-300ER (F-OLRE and F-OLRD) on Reunion Island- Paris-CDG and Reunion Island-Marseille flights. Extra Couchette and Extra Duo can not be sold on board.

The hot dishes in your chosen Confort and Club Austral menus may be pre-booked on our entire network.

CLUB AUSTRAL Enjoy our complimentary service: choose Wifi your hot meal from a choice of 5, including the “Light” menu, between D-30 and 72 hours prior to departure. You will only be offered 3 menus to choose from onboard. We welcome you onboard a connected cocoon in all our travel classes. CONFORT Choose your internet data amount from our various deals*. Enjoy our complimentary service: choose your hot meal from a choice of 3, including the “Light” menu, between D-30 and 72 hours prior to departure.

*Paid service, only sold on long-haul Boeing 777-300ER with registration numbers F-OLRE and F-OLRD.

-42- -43- Loyalty PROGRAMME

Everyone is MyCapricorne LOYALTY with Air Austral The Essentiel card is FREE, and allows you to earn points when you travel on any flight in the Air Austral network.

Points credited for Loisirs Award ADVANTAGES one-way trip redeemed for Destinations (Smart fare) one-way trip • Register online at www.mycapricorne.com Paris-CDG - Reunion Island 900 5000 • Receive an additional 5 kg baggage allowance upon (St-Denis or St-Pierre) presentation of your card (not valid for “Light” Paris-CDG - Mayotte 900 5000 fares without baggage or on domestic Tsaradia Connecting flights via flights). St-Denis La Réunion Paris-CDG - Mauritius 1013 5000 • Priority position on reservation waiting lists. Paris-CDG - Madagascar 1125 5000 • As a frequent flyer, benefit from even more Paris-CDG - South Africa 1200 5000 advantages with your Premium card. Paris-CDG - Grande Comore 1163 5000

Scale valid at the time of printing - Number of points credited based on a rate paid for Loisirs (Smart). Number of points redeemed for a reward ticket, taxes and surcharges must be paid separately. Reward ticket seats are subject to availability. Refer to the general terms and conditions on www.mycapricorne.com

Book your reward ticket online www.mycapricorne.com/en-billets-primes

LOG IN CHECK REAL-TIME BOOK YOUR REWARD PAY AIRPORT TAXES RECEIVE YOUR AVAILABILITY TRIP ONLINE ELECTRONIC TICKET VIA EMAIL

-44- -45- Loyalty LOYALTY My family, my team: with the MyCapricorne programme, travelling is a dream • Card valid on the entire Air Austral network (including TGV’Air connections and Ewa Air). • Abonné fare available on all Air Austral flights and for all travel classes.

Reduced fares for the 3 travel classes:

- 5% - 7% - 10% (1) in Club Austral in Confort in Loisirs

ADVANTAGES • Bonus points added to your account upon registration (1000 points) or registration renewal (2000 points). • Member (Abonné) fare modifications free of charge. • Priority position on booking waiting lists and at the boarding gate. • Dedicated check-in counter. • Additional 10 kg hold baggage allowance (not valid for “Light” fares without baggage or on YOUR FAMILY ACCOUNT JUST domestic Tsaradia flights). • In Loisirs class, only our Abonné passengers may access the lounges with their travel GOT EASY companions for an entry fee ranging from €20 to €29*. How does it work? INFORMATION: Card holders fully manage Family Account points via their personal access and may use them as they please. Only card (1) Applicable to selected fare classes. holders have access to the Account and may submit reward claims etc., for themselves or family members. *Subject to availability on the day of departure. www.mycapricorne.com/l-abonnement Create your Family Account now and benefit from special advantages. AIR AUSTRAL ADVANTAGES OUR LOUNGES ADVANTAGES Bathroom and shower (available in the Accumulate Family points faster in one single account Reunion Island, Mauritius, the Seychelles, ARE AVAILABLE AT THE Johannesburg, Bangkok and Chennai lounges) FOLLOWING AIRPORTS: Free points transfer within a Family Account Comfort and wellbeing in a cosy setting Reunion Island, Paris-CDG, Marseille, Mauritius, One head of family for easier Account management the Seychelles, Antananarivo, Johannesburg, Bangkok, Snacks and drinks available Chennai Easier access to reward tickets and other advantages: excess baggage, upgrades, etc. Wifi connection Product valid on Air Madagascar. See conditions.

-46- -47- CREATE YOUR FAMILY ACCOUNT Creating a Family Account is easy: all your family members must individually sign up to the MyCapricorne programme.

Who can join a Family Account? A minimum of 2 people are required to create a Family Account (family points of up to 12 people may be contained in one Account). AIR AUSTRAL Which family members may join? Your spouse and children. Other family members (grandparents, cousins, aunts and uncles, etc.) are not authorised to join the programme. When you join the programme, you will be asked to provide proof of your AIR MADAGASCAR family ties by means of official documents (passports or ID cards, Livret de famille - family record book -, or civil partnership contract, etc.). A NEW FORCE IN Who is the Account manager? Designate a Family Account manager. This may be one of the parents, or children over 18. THE INDIAN OCEAN Cumulate your family’s points Each Family Account member cumulates points after each trip. Loyalty programme members move through the various levels of the MyCapricorne programme in relation to the number of points credited. For Family Accounts, points are displayed in the head of the family’s account and are valid for 3 years.

POINT ACCUMULATION

Account holder Spouse Child Child

3 000 Points 3 000 Points 2 000 Points 2 000 Points

Total Family points: 10 000 Points Reward for a Loisirs class Paris-CDG-Reunion Island flight ticket.

-48- -49- AIR AUSTRAL AIR MADAGASCAR On 30 November 2017, Air Austral and Air Madagascar officialised the launch of their strategic partnership. The historical partnership will concretely develop both airlines which are firmly anchored in Reunion Island and Madagascar, their respective regions. The partner airlines aim to consolidate their position and leadership in this region. “STRONGER, TOGETHER”

Air Madagascar, by means of its solid commitments, is now operating in a healthier context which is favourable to its recovery. The airline is currently focusing on its transformation plan which is based on a business plan drawn Up to 25 weekly flights departing from Paris-CDG and Marseille up by Air Austral. The business plan was created with a balanced and joint development of the Antananarivo to the Indian Ocean and Saint Denis de La Réunion hubs as its core aim: this goal is steadfastly being achieved. Consolidating punctuality, regularity and product and service quality are the current, fundamental priorities. Major progress has already been made in less than 10 months, particularly in terms of Tsaradia. The Madagascar- dedicated domestic network subsidiary was launched in July 2018 as a concrete commitment to both partner airlines’ goal to making domestic services a priority.

Air Austral now owns 49% of Air Madagascar and is committed to an innovation and differentiation strategy which it has been rolling out for almost six years. One of the key pillars of the strategy is to generate new A doubly efficient sales force growth drivers through the partnership. Air Austral, together with Air Madagascar, is fully dedicated to making both airlines the new challenger in the Indian Ocean. The partners’ strength is uncontested via an increased network, and unprecedented combinability and connection opportunities. A wide choice of destinations to the Indian Ocean Increased domestic network regional routes with Air Austral and Air Madagascars’ respective subsidiaries,

and

Fare combinability (1) An expanded connecting flight network in the Indian Ocean and Europe Common loyalty program MyCapricorne Access to the SNCF-TGV’Air network

(1) Refer to terms of use.

-50- -51- OUR NETWORK

PARIS EUROPE

FRANCE Suisse Marseille

Delhi CHINA Guangzhou INDIA Bombay THAILAND Bangkok THE SEYCHELLES Kochi Chennai Tanzania Dar es Salaam Diego THE COMOROS Mozambique Nosy Be Pemba* Sambava Moroni Anjouan AUSTRALIA Mahajanga Maroantsetra Perth MAYOTTE Sainte-Marie Johannesburg RODRIGUES ANTANANARIVO Toamasina MAURITIUS

Morondava Tanzanie SOUTH AFRICA Dar es Salaam Océan Indien AIR AUSTRAL

Grande Comore * Moroni Anjouan Ouani In codeshare with MAYOTTE Mozambique* Nosy be REUNION Pemba

Madagascar In codeshare with Toliara ISLAND Majunga In codeshare with

Canal du Mozambique Operated in partnership with Fort-Dauphin Air Madagascar subsidiary AIR MADAGASCAR

MADAGASCAR Information et réservation www.ewa-air.com * À partir de février 2014 : Anjouan / Mozambique Air Austral subsidiary In codeshare with In codeshare with * Seasonal flights. Refer to the terms and conditions

-52- -53- ABOUT AIR MADAGASCAR APRIL - OCTOBER 2019 EDITORIAL CONTENTS

Air Madagascar is now in its second year of transformation and remains as determined as ever to pursue and consolidate its efforts to improve and develop its services. Internationally, we plan to 4 EDITORIAL expand our offer to France as of the next IATA summer season. We will offer up to seven direct weekly flights between Paris and Antananarivo, during the high season, with a dedicated, direct, round trip 6 OUR DESTINATIONS to Marseille. Long-haul destinations

Regionally, from 17 June 2019, Air Madagascar will once again be spreading its wings as far as Johannesburg with two daily flights departing from Antananarivo on Mondays and Fridays. 8 OUR SUBSIDIARY Domestic destinations We also intend to develop more synergies with our partner airlines, in the same manner as Air Austral and Kenya Airways who signed a three-way partnership to develop Eastern Africa from Nairobi’s hub. Our upscaled onboard product has been a huge success with our customers and the airline is actively 10 FLEET & CABIN working on improving several aspects of this product. 18 SALES CONDITIONS And last but not least, the launch of MyCapricorne, Air Madagascar and Air Australs’ Frequent Flyer Special cases Programme, reaffirms our concrete partnership strategy which is based on the joint vision of constantly Baggage growing together to increase customer satisfaction.

These positive actions are concrete proof of Air Madagascar’s commitment to its customers 23 SEASONAL SCHEDULE and partners.

BESOA RAZAFIMAHARO CEO

-4- -5- Long-haul destinations

ANTANANARIVO PARIS ANTANANARIVO OUR DESTINATIONS round trip Up to 7 direct weekly flights MARSEILLE ANTANANARIVO round trip 1 weekly direct flight

REUNION ISLAND

PARIS REUNION ISLAND (via TNR) Up to 12 weekly flights

MAURITIUS PARIS MAURITIUS (via TNR) Up to 9 weekly flights

MAYOTTE PARIS MAYOTTE (via TNR) Up to 7 weekly flights

-6- -7- Our subsidiary Domestic flights departing from Antananarivo Tsaradia: key figures operated by 4 ATR 72 3 DHT Twin Otter 10 destinations from the Antananarivo hub 230 employees DEPARTING FROM AND INTER-REGIONAL 27 newly-recruited ATR and Twin Otter pilots in the first quarter of 2018 ANTANANARIVO ROUTES This summer: +83% available seats DIEGO-SUAREZ (DIE) DIEGO-SUAREZ D1 - D2 - D3 - D4 - D5 - D6 - D7 SVB-DIE: D3 +52% weekly flights DIE-SVB: D6 MAHAJANGA (MJN) D1 - D4 - D5 - D7 MAROANTSETRA TMM-WMN: D1 - D2 - D5 WMN-TMM: D2 - D5 MORONDAVA (MOQ) TMM-(SVB) - WMN (SVB): D3 - D7 D2 - D4 - D5

NETWORK NOSY BE NOSY BE (NOS) NOS-DIE-NOS: D1 (18 June to 3 September) D4 D1 - D2 - D3 - D4 - D5 - D6 - D7 DIE-NOS-DIE: D2 (11 September to 23 October) D4

SAINTE-MARIE (SMS) SAINTE-MARIE D1 - D2 - D5 - D7 TMM-SMS-TMM: D4 - D6

SAMBAVA (SVB) SAMBAVA D1 - D2 - D3 - D4 - D5 - D6 - D7 SVB-DIE: D3 DIE-SVB: D6 TOAMASINA (TMM) SVB-TMM-SVB: D1 - D3 - D5 - D6 D1 - D2 - D3 - D4 - D5 - D6 - D7 TMM-SVB-WMN-SVB-TMM: D3 - D7

FORT DAUPHIN (FTU) TOAMASINA D1 - D2 - D3 - D4 - D5 - D6 - D7 TMM-SVB-TMM: D1 - D3 - D5 - D6 TMM-WMN-TMM: D5 TOLIARA (TLE) D1 - D2 - D3 - D4 - D5 - D6 - D7 FORT DAUPHIN FTU-TLE: D1 - D2 - D7

TOLIARA TLE-FTU: D3

-8- -9- FLEET & CABIN LONG-HAUL

BAOBAB • 30 fixed-shell seats • Individual screens (15-inch screen) • Seat pitch: 150 cm • Classes: J, C, D, R

VANILLE • 21 reclining seats • Individual screens (15-inch screen) • Seat pitch: 96,2 cm • Classes: S, A, P

YLANG • 224 seats • Head and foot rest • Seat recline: 118° • Classes: Y, E, K, M, V, H, L, W, B, T, U, X , Q, O, I

-10- -11- The regional network and several regional routes are operated by Boeing 737-800NG

The domestic network and several regional routes are operated by ATR 72-500 and 72-600

-12- -13- The domestic network is operated by Twin Otter LONG-HAUL

“BAOBAB” BUSINESS CLASS The cabin At the airport A cabin with 30 fixed-shell seats Dedicated check-in counter 2/2/2 Layout Airport lounge access 180° recline - 150 cm seat pitch Baggage allowance 2 x 32 kg 16:9, 15-inch widescreen Cabin baggage allowance 18 kg On-demand video/audio service Complimentary business travel kit Onboard A la carte meals: A choice of 3 hot meals - fresh fruit basket - small box of chocolates Sweet and savoury snack bar available during the flight Wide selection of fine wines and champagne

-14- -15- LONG-HAUL LONG-HAUL

“VANILLE” PREMIUM CLASS “YLANG” ECONOMY CLASS The cabin At the airport The cabin At the airport A cabin with 224 seats - 2/4/2 layout A cabin with 21 reclining seats Business counter check-in Baggage allowance 2 x 23 kg Seat pitch 81 cm - seat width 45 cm 123° recline - 96.2 cm seat pitch Baggage allowance 2 x 23 kg Cabin baggage allowance 12 kg Recline 118° - head and seat rest 15’ individual screens - films, magazines Cabin baggage allowance 12 kg 10:44, individual screens - films, magazines Fleece blanket placed on your seat Fleece blanket and soft cushion Complimentary travel kit Onboard New: Complimentary travel kit Wide selection of drinks and aperitifs New: Infant travel kit and Baby travel kit Onboard Aperitif - a choice of 2 hot dishes for the evening New: Infant travel kit and baby travel kit Evening meal and breakfast meal/breakfast New: Crystal glasses, stainless steel cutlery New: Fine wines and champagne menu New: Sweet and savoury snack bar New: Sweet and savoury snack bar New: Wine served by the bottle

-16- -17- SPECIAL CASES SPECIAL MEALS Choose between 2 complementary hot meals. Accompanied child: Special meal requests must be made 72 hours prior A child between the ages of 2 and 11. Infants benefit to departure at the very latest. Available paid special from a 33% reduction on the adult fare. meals: Must be accompanied by an able-bodied passenger of at least 15 years of age when travelling with one - Diabetic (DBML) child and one able-bodied passenger of at least 18 - Low-salt (LSML) years of age when travelling with two children or SALES - Low-cholesterol (LFML) more. Authorisation to leave the country from the - Low-protein (LPML) parent(s) or legal guardian(s) who are not travelling - Lactose-free (NLML) must be provided at check-in. - Salt-free (NSML) CONDITIONS - Gluten-free (GFML) Unaccompanied Minors (UM): - No seasoning (BLML) A child is authorised to travel alone as of 5 years of - Fruit platter (FPML) age on the international network. - Ovo-lacto vegetarian (VLML) The child must travel as a UM (Unaccompanied Mi- - Vegetarian (VGML) nor): the Airline will transport the child on the condi- - Asian vegetarian (VGML) tion that the child does not suffer from a physical or - Muslim (MOML) mental handicap. - Seafood (SFML) Children aged between 2 and 5 are not autho- - Oriental (ORML) rized to travel alone except upon parental request. Air Madagascar can provide an extra cabin crew member to assist them during the trip. In this case, BOOKING YOUR SEAT the UM pays an “Adult” fare and benefits from a Seats may be booked 72 hours prior to departure at standard “Adult” baggage allowance. the very latest. Contact details and addresses of the person in This service is free, except for specific booking charge (accompanying and collecting the child). classes (non-refundable promotional fares) and EOD, EOA and DOB in OSI (Amadeus format). seats (Exit Row and Leg Space). Some seats are reserved for passengers with special needs. Youth: Youth fares exist for passengers aged between 12 and under 26 years of age. Senior passengers: Passengers of 60 years of age or over may benefit Preferential rate and first change free of charge from a reduction on certain fares. provided the new flight is booked in the same booking class. Infant: Children under 2 years of age, no assigned seat. Pregnant women: Infants benefit from a 90% reduction on the adult Travel is permitted from pregnancy to the seventh fare. Must be accompanied by an able-bodied month. passenger over 18 years of age. However, pregnant women may travel between An adult travelling with 2 infants: the second infant the fifth and seventh month of pregnancy upon must travel on a “Child” fare which includes a seat. presentation of medical clearance which details the Cradles may be booked - an SR BSCT comment pregnancy term, the passenger’s state of health, air must be inserted in the reservation file. Whilst travel authorization and a statement that labour is infants under 7 days of age are authorised to travel not imminent. by air, this is not recommended. Pregnant women may not travel as of the eighth month of pregnancy.

-18- -19- BAGGAGE SIZE AND WEIGHT ALLOWANCE FOR ADDITIONAL BAGGAGE SIZE AND WEIGHT ALLOWANCE Dimensions 1PC max Max dimensions Max weight 1 PC Additional cabin Max weight 1 PC 1PC Additional hold Networks Cabin Hold Additional hold Booking class baggage Additional cabin baggage Travel cabin Networks baggage Dimensions L+I+h = 115 cm Dimensions L+I+h = 158 cm Dimensions Extra bag Dimensions Extra Travel cabin Excess weight cabin Excess weight (per Hold Domestic Hold (L+I+h = 5 kg in the cabin) (L+I+h) = difference Economy Y –B 1 x 5 kg maximum 1 x 20 kg 116-140 cm) 159-300 cm) Business C – D 1 x 10 kg maximum 1 x 32 kg Domestic Regional Economy 20 kg max = €10 Economy 5 kg max = €30 All 1 x 8 kg maximum 1 x 30 kg RUN / DZA / YVA Premium except for cameras (if applicable) €30 5 kg max = €30 €30 MRU All 1 x 10 kg maximum 2 x 23 kg 10 kg max = €60 23 kg max = €30 15 kg max = €90 Premium All 1 x 10 kg maximum 2 x 23 kg Business

Business All 1 x 10 kg maximum 2 x 32 kg Regional Long-haul Economy 5 kg max = €30 30 kg – 32 kg = €20 Economy All 1 x 12 kg maximum 2 x 23 kg MG – RUN/DZA/YVA MG – MRU except for cameras 2 items with a total weight of €30 €30 Premium All 18 kg maximum 2 x 23 kg 5 kg max = €30 Premium 23 kg – 32 kg = €50 10 kg max = €60 2 items with a total weight of 15 kg max = €90 Business All 18 kg maximum 2 x 32 kg Business Infant (less than 24 months) Y Fully foldable stroller and small 1 x 10 kg Long courrier Entire MD changing bag Economy 5 kg max = €75 23 kg – 32 kg = €100

Premium except for cameras €75 10 kg max = €150 €100 23 kg – 32 kg = €100 15 kg max = €225 Business

ADDITIONAL HOLD BAGGAGE Maximum dimensions per item: L + I + h = 158 cm and maximum weight per item: 23 kg Travel cabin Domestic Regional Long-haul $200 ** or $150 *** departing Economy from Madagascar €200 ** or €150 *** departing Premium €50 (2 items maximum) €70 (2 items maximum) from Europe $300 ** or $200 *** departing Business from Asia Infant NIL items Extra Bag NIL items Extra Bag (1 item maximum) Fixed fees ** Fees applicable for airport purchase *** Fees applicable for online and travel agency purchase

The domestic flight baggage allowance is the same as that of the long-haul flight for all long-haul flights with a connecting domestic flight, or vice versa. If there is a stopover in TNR, the applicable allowance is that of the domestic network if fare conditions do not authorize the same allowance as on the international flight.

-20- -21- SEASONAL SPECIAL ACCEPTANCE AND FRANCHISE RULES BAGGAGE SCHEDULE Hold transport only. One wicker, or metal, travel container. Cardboard travel containers are not permitted. APRIL - OCTOBER 2019 The animal and the travel container are included in the baggage allowance up to a maximum total of 5 kg. PETC Cabin acceptance is subject to quotas and requests must be recorded in the reservation file as follows: SR (DOGS PETC MD- ……………………….. (free text). AND CATS) The animal is under the sole responsibility of the passenger for the entire trip. Accepted in addition to autho- April May June July August Sept Oct rised cabin baggage, excess weight is taxed at the standard rate. Guide dogs travel free of charge, regardless of weight, and must be properly harnessed and muzzled. 1 Mo 1 We 1 Sa 1 Mo 1 Th 1 Su 1 Tu 2 Tu 2 Th 2 Su 2 Tu 2 Fr 2 Mo 2 We Hold transport only. AVIH are transported in IATA-approved metal or rigid plastic travel containers which are claw- and teeth-proof and which must be ventilated. Requests must be recorded in the reservation file as follows: SR 3 We 3 Fr 3 Mo 3 We 3 Sa 3 Tu 3 Th AVIH MD- ……………………….. (free text). The maximum authorised weight for a cage which contains an AVIH is 4 Th 4 Sa 4 Tu 4 Th 4 Su 4 We 4 Fr AVIH 32 kg and the sum of the three dimensions must not exceed 158 cm. (DOGS When the weight exceeds 32 kg the AVIH must be transported as cargo. For international flights, the legislation in 5 Fr 5 Su 5 We 5 Fr 5 Mo 5 Th 5 Sa AND CATS) force in the country of transit/or destination must be observed. For 1 piece baggage allowance, the AVIH may be transported as a second untaxed piece if the total weight of both pieces does not exceed the allowance weight. 6 Sa 6 Mo 6 Th 6 Sa 6 Tu 6 Fr 6 Su For 2 piece baggage allowance, the AVIH is included in the allowance, that is to say, considered as 1 piece. For 7 Su 7 Tu 7 Fr 7 Su 7 We 7 Sa 7 Mo the second case, the standard fee is applied if there is excess weight. 8 Mo 8 We 8 Sa 8 Mo 8 Th 8 Su 8 Tu Authorized in the hold only. Compressed air cylinders are only accepted as Cargo shipments and pure oxygen 9 Tu 9 Th 9 Su 9 Tu 9 Fr 9 Mo 9 We cylinders are prohibited. Requests must be submitted in the reservation file as follows: SR SPEQ- ……………………….. (free 10 We 10 Fr 10 Mo 10 We 10 Sa 10 Tu 10 Th text mentioning the type of equipment and the total size and/or weight) with a remark in SRCKIN 11 Th 11 Sa 11 Tu 11 Th 11 Su 11 We 11 Fr DIVING MD...... (free text) to be announced at the station. EQUIPMENT For 1 piece baggage allowance, diving equipment may be transported as a second untaxed piece if the total 12 Fr 12 Su 12 We 12 Fr 12 Mo 12 Th 12 Sa weight of both pieces does not exceed the allowance weight. For 2 piece baggage allowance, diving equipment is included in the allowance, that is to say, 1 piece. For the 13 Sa 13 Mo 13 Th 13 Sa 13 Tu 13 Fr 13 Su second case, the standard fee is applied if there is excess weight. 14 Su 14 Tu 14 Fr 14 Su 14 We 14 Sa 14 Mo

Authorized in the hold only. Authorized golf equipment includes 1 golf bag and 1 pair of golf shoes. Requests 15 Mo 15 We 15 Sa 15 Mo 15 Th 15 Su 15 Tu must be submitted in the reservation file as follows: 16 Tu 16 Th 16 Su 16 Tu 16 Fr 16 Mo 16 We SR SPEQ- ……………………….. (free text mentioning the type of equipment and the total size and/or weight) with a remark in SRCKINMD...... (free text) to be announced at the station. 17 We 17 Fr 17 Mo 17 We 17 Sa 17 Tu 17 Th GOLF For 1 piece baggage allowance, golf equipment may be transported as a second untaxed piece if the total weight 18 Th 18 Sa 18 Th 18 Th 18 Su 18 We 18 Fr EQUIPMENT of both pieces does not exceed the allowance weight. For 2 piece baggage allowance, golf equipment is included in the allowance, that is to say, 1 piece. For the second case, the standard fee is applied if there is excess weight. 19 Fr 19 Su 19 We 19 Fr 19 Mo 19 Th 19 Sa Exception: golf equipment per passenger which does not exceed 1 piece weighing 20 kg on the TNR-MRU-TNR 20 Sa 20 Mo 20 Th 20 Sa 20 Tu 20 Fr 20 Su route and vice versa is free. Golf equipment may be a third untaxed piece. 21 Su 21 Tu 21 Fr 21 Su 21 We 21 Sa 21 Mo Authorized in the hold only. The total of the 3 dimensions must not exceed 3 metres. Requests must be submitted 22 Mo 22 We 22 Sa 22 Mo 22 Th 22 Su 22 Tu in the reservation file as follows: SR SPEQ- ……………………….. (free text mentioning the type of equipment and the total size and/or weight) with 23 Tu 23 Th 23 Su 23 Tu 23 Fr 23 Mo 23 We a remark in SRCKINMD...... (free text) to be announced at the station. 24 We 24 Fr 24 Mo 24 We 24 Sa 24 Tu 24 Th SURFBOARDS For 1 piece baggage allowance, surfboards and windsurfs may be transported as a second untaxed piece if the total weight of both pieces does not exceed the allowance weight. For 2 piece baggage allowance, surfboards and 25 Th 25 Sa 25 Tu 25 Th 25 Su 25 We 25 Fr windsurfs are included in the allowance, that is to say, 1 piece. For the second case, the standard fee is applied if there is excess weight. 26 Fr 26 Su 26 We 26 Fr 26 Mo 26 Th 26 Sa 27 Sa 27 Mo 27 Th 27 Sa 27 Tu 27 Fr 27 Su Authorized in the hold only. Pedals must be turned in towards the frame, the seat must be parallel to the frame, and the tyres deflated. 28 Su 28 Th 28 Fr 28 Su 28 We 28 Sa 28 Mo The number of bicycles which may be transported on a flight depends on the flight load factor, requests must be 29 Mo 29 We 29 Sa 29 Mo 29 Th 29 Su 29 Tu submitted via the reservation file: BIKES SR BIKE MD- ……………………….. (free text) with a remark in SRCKINMD-……………………..(free text) to be 30 Tu 30 Th 30 Su 30 Tu 30 Fr 30 Mo 30 We (BICYCLES/ announced at the station. 31 Fr 31 We 31 Sa 31 Th TANDEMS) For 1 piece baggage allowance, bicycles may be transported as a second untaxed piece if the total weight of the baggage does not exceed the allowance weight. For 2 piece baggage allowance, bicycles are included in the allowance, that is to say, considered as 1 piece. For the second case, the standard fee is applied if there is excess D R D R D R D R D R D R D R weight.

Transported in the hold. For 1 piece baggage allowance, cellos/double bases may be transported as a second untaxed piece if the total weight of the baggage does not exceed the allowance weight. CELLO For 2 piece baggage allowance, cellos/double bases are included in the allowance, that is to say, 1 piece. For the DOUBLE BASS second case, the standard fee is applied if there is excess weight. D (Departure) Marseille to Antananarivo High season Weekend Cabin transport: R (Return) Antananarivo to Marseille Low season Public holiday Cellos/double bases must be reserved as an EXTRA SEAT (EXST) with a maximum weight of 75 kg.

-22- -23- STRONGER, TOGETHER