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www.iamovers.org VOLUME XLVIII The Journal of the International Association of Movers March / April 2016 IAM Dynasties 1877 Stein: A family affair for five generations get in touch Adv_Goss_Portal_21,6x28.indd 1 23/10/14 13:36 India Part Of US $ 450 Million Freight Systems group. 1st FIDI ISO certified company in Dubai. 1st multinational Moving company to start the India operations in 1997. FIDI affiliated offices in Dubai, Delhi / Gurgaon, Mumbai, Chennai and Bangalore. ISO 14001 certified company in UAE. Relocated 100,000 satisfied customers since inception. 450 plus employees across India & Middle East. Warehousing capacity exceeding 500,000 sqft across India & Middle East. Affiliated to FIDI, IAM, BAR, ERC, EURA, OMNI, LACMA in different geographies International Relocation | Settling - In Services | Office Relocation | Storage & Warehousing Fine Art Handling | Industrial Packaging | Exhibition Handling [email protected] | www.interemrelocations.com Risk management solutions for the transportation and moving industry Wells Fargo Insurance understands that the handling of household goods damage requires a sensitive approach compared with usual marine cargo claims. Through offices located in Singapore, London, New York, and Los Angeles, our network of dedicated survey agents and repair firms can help you manage settlements almost anywhere in the world. • Online administrative tools • Errors and omissions • Open marine cargo/shipper’s interest • Directors’ and officers’ • Motor truck cargo • Commercial auto • International and domestic • General, excess and umbrella • Property • Environmental liability • Vacant dwellings • Workers’ compensation Call today. Michael Fitzpatrick 310-792-8449 [email protected] Wells Fargo Insurance Services USA, Inc. does not provide insurance products and services outside of the United States. Insurance products and services may be provided outside of the United States by foreign brokers licensed within their home venue. Foreign brokers are not employed by any Wells Fargo legal entity. Foreign brokers are individual insurance brokers responsible for compliance with all regulatory requirements of their home venue. In the United States, products and services are offered through Wells Fargo Insurance Services USA, Inc. and Safehold Special Risk, Inc., dba Safehold Special Risk & Insurance Services, Inc. in California, non-bank insurance agency affiliates of Wells Fargo & Company. Products and services are underwritten by unaffiliated insurance companies except crop and flood insurance in the United States, which may be underwritten by an affiliate, Rural Community Insurance Company. Some services require additional fees and may be offered directly through third-party providers. Banking and insurance decisions are made independently and do not influence each other. © 2014 Wells Fargo Insurance Services USA, Inc. All rights reserved. WCS-1196553 2015–2016 EXECUTIVE COMMITTEE CONTENTS PRESIDENT Terry R. Head THE PORTAL • March/April 2016 • Volume XLVIII CHAIR Margaret (Peg) Wilken 8 HEADLINES / Terry R. Head Stevens Forwarders Inc. What Makes a Dynasty? VICE CHAIR Tim Helenthal National Van Lines, Inc. FEATURES GOVERNING MEMBERS AT LARGE 11 PORTAL FOCUS: IAM Dynasties Georgia Angell IAM Dynasties: Leveraging Experience and Tradition / Joyce Dexter Foremost Forwarders, Inc. Companies profiled:1877 Stein (12) • AGS Movers (14) • Nelson Westerberg, Inc. (16) • John Burrows Coleman Worldwide Moving (17) • Sourdough Transfer, Inc. (19) • Hilldrup Moving DeWitt Moving & Storage & Storage (20) • Stevens Worldwide Van Lines (22) • Interstate International, Inc. (24) • Stephan Geurts Jr. Robinsons Relocation (26) • New World Van Lines, Inc. (28) • Reliable Van & Storage (29) GovLog, N.V. Harsch, The Art of Moving (30) • The Pasha Group (31) • Decapack (32) • Michael Richardson Wilhelm Rosebrock (33) • M/s Packways India (34) • Mudanzas Gou (37) Senate Forwarding Inc. 39 IAM Young Professionals (IAM-YP) CORE MEMBERS REPRESENTATIVE Vacant 47 Military/Government Update Green Inks G 2016 DP3 Rate Filing: The Saga Continues / Charles L. White CORE MEMBERS REPRESENTATIVE AT LARGE 49 Portal to Asia Boris Populoh Willis Relocation Risk Group 49 Succession, According to Plan / Rob Faraone 53 2016 IAM/ILN and CLN Gatherings Generate Synergy in Singapore IAM-YP REPRESENTATIVE 55 IAM President Presents at IMC World Convention Catherina Stier 57 Maritime/Ocean Shipping GENERAL COUNSEL EMERITUS 59 PORTAL PROFILE: Alan F. Wohlstetter Details, Details: Getting Personal at Globe Moving & Storage Co. Pvt. Ltd. / Joyce Dexter CORE MEMBERS MANAGEMENT BOARD AFRICA 61 Executive Suite Laura Wegener 61 Understanding the Past, Moving into the Future: IAM/HHGFAA History Project / Stuttaford Van Lines Rick Curry Patrick Le Merrer 63 The State of Industry Standards / Ray daSilva Deminter International 65 Review of RPP in the 2015 Fiscal Year / Brian Limperopulos 66 Today’s Sexier Spin on Logistics / Skaiste Ructye CENTRAL & SOUTH AMERICA & CARIBBEAN 67 IAM Code of Ethics: FAQs / Brian Limperopulos and Margaret Kerr Alvaro Stein 68 Update on International Sanctions on Iran / Margaret Kerr Decapack Manuela Carolina 69 Movers Doing Good Caribbean Moving Services N.V. EASTERN & SOUTHEASTERN ASIA Aakanksha Bhargava PM Relocations DEPARTMENTS Patrick White 71 Industry News 85 Portal Advertising Santa Fe Group 81 Welcome New Members 86 Advertisers Index EUROPE 83 Washington Update 86 Industry Calendar Aivars Usans FF International Movers, Ltd. Barbara Savelli Gosselin Mobility Italy The Portal is published bimonthly by THE PORTAL the International Association of MIDDLE EAST & NEAR ASIA Ajay Bhalla Movers (IAM), 5904 Richmond Hwy., President & Publisher Leader Relocations Suite 404, Alexandria, VA 22303. Terry R. Head Senior Vice President Eran Drenger Phone: (703) 317-9950. Fax: (703) Charles L. White Ocean Company Limited 317-9960. Email: [email protected]. Director of Finance Steve Cox NORTH AMERICA Website: www.IAMovers.org. Director, Programs Heather Engel Brian Limperopulos True North Relocation, LLC For subscriptions and changes of ad- Manager, Operations Arthur Drewry dress, email membership@iamovers. Jamila Kenney Taylor International org. Send editorial material to Manager, Member Services and Julia O’Connor OCEANIA [email protected] Manager, Website Content Rebecca Parker [email protected]. Send ad- Carl Weaver M. Dyer & Sons Inc. vertising queries and materials to Tom Coordinator, Membership Services George Cooper Lasch ([email protected]) and Margaret Kerr MetroMovers Steve Wafalosky (stevew@larichadv. Layout/Design/Editor: Joyce Dexter com). Project Manager: Janet Cave Seely HEADLINES What Makes a Dynasty? robably our most eagerly anticipated and widely read issues of The Portal maga- Pzine are those in which we highlight IAM member companies and the people who own and operate them. The focus of this issue is on IAM Dynasties, with a deeper dive into perhaps learning the factors affecting those companies’ success over three or more generations. To attempt to answer the question posed by my title, let’s start with the definition of the word dynasties. In my research I found several, but the one that seemed most on target is this: A dynasty is a series of leaders in the same family, like the British Royal Family, or a local commercial dynasty, in which several generations have made their name or fortune at the family business. The word dynasty, pronounced “DIE- nas-tee,” comes from the Greek word dynasteia, meaning “power, lordship, and sovereignty.” If you are part of a dynasty, you probably do have power—and possibly also wealth and privilege. I’m not sure about the power, wealth and privilege part when you apply the above definition to the moving and relocation industry. However, longstanding companies TERRY R. HEAD and the people who run them usually do command a lot of respect from their peers, so IAM President I guess that could constitute a type of wealth; and sometimes with respect comes the privilege and power to influence people. But on the flip side, when you are part of a dynasty, there is also pressure to achieve as much as your parents, grandparents and other relatives who either founded the com- pany or ran it before you. I think you will really enjoy viewing the profiles of IAM member dynasties as you discover some very interesting company and personal histories in our midst. I do have to admit that some of the stories made me feel quite old, as I have had the privilege of knowing and working with three—and in a few cases four—generations of some of these family-run businesses. Also in this issue, we remember and pay tribute to our dear friend Jackie Agner, who recently passed away following her courageous battle with cancer. Jackie, who was the Core Member Representative on the IAM Executive Committee, was a multi- generational member and longstanding volunteer leader who served the Association in a variety of capacities. As the heart and soul of the association, Jackie certainly commanded the respect of the board and membership, thus affording her—to echo the definition above—power, lordship, and sovereignty. I know she certainly had a lot of power and lordship over me … and I will miss that dearly. I would also like to bring your attention to a couple articles in this issue that offer summaries of two recent meetings and conferences in Asia in which IAM played a key role. I had the honor and privilege of attending and presenting at the IMC World’s 5th Annual International