Hospital Lists

Hospital Lists AV286779_GEN2318_0719.indd 1 05/07/19 6:41 AM Hospital Lists With Aviva it’s reassuring to know that you’ll have access to the medical care you need when you need it most. This booklet details the various hospital lists available. Not all of the hospital lists are available on our products so please check your policy documentation to see the hospital list that applies to your policy, giving you access to hospitals who are able to offer a comprehensive range of treatments. Each hospital list is colour coded. You should always telephone our customer service helpline prior to receiving any treatment to confirm that the hospital is recognised by us to provide the type of treatment you require and for the condition that requires treatment. Please be aware that out-patient CT, MRI and PET scans will only be covered at a diagnostic centre. NETWORKS Information for members of To help manage costs and drive consistent quality of care, corporate schemes we’re developing a number of networks of facilities, specialists and other practitioners for specific conditions Your member documentation will detail which hospital list applies to you. If your treatment is for a condition that we’ve a network for, we’ll only pay for that treatment if it’s carried out at a facility If you are a member on an Optimum Referral, or GuideWell and/or under the care of a specialist (or other practitioner) scheme, these hospital lists do not apply and you should recognised by us as part of that network. If you have the contact the customer service helpline to find out where you can Extended hospital list, you don’t have to use our networks have your treatment. A list of the conditions or suspected conditions for which we If you’re unsure what your scheme type is then please contact our have networks in place can be found at aviva.co.uk/health- customer service helpline. network Extended Hospital List If we don’t have a network for your condition or suspected condition, or if you have the Extended hospital list, you can This increases the number of hospitals you have access to, have out-patient treatment at a hospital not on your list predominantly in the Greater London area. but that is recognised by us, and we’ll pay in full. However, in-patient and day-patient treatment will only be covered, Fair+Square Hospital List in full, at a hospital that’s included on your hospital list and A network of hospitals from some of the largest private hospital recognised by us, for the treatment that you need providers in the country. If you have in-patient or day-patient treatment at any other hospital recognised by us, we’ll calculate the average cost of Trust Hospital List equivalent treatment across all hospitals on your list, and that The hospitals listed offer dedicated private patient units with average cost is the maximum we’ll pay. This could leave you comfortable accommodation, normally including a single room with a shortfall that the policy doesn’t cover. If the actual cost with en suite bathroom facilities. of the treatment is less than the average cost, we’ll pay the Trust Approved Hospitals are sometimes single-specialty hospital costs in full. hospitals. For example they may offer only cancer treatment If you receive treatment in a hospital that isn’t recognised or only cardiology. If you choose the Trust list, please check by us, we won’t pay any hospital fees for your treatment. to ensure that as well as there being a hospital local to you, it is one which will be able to offer treatment for a range of Key Hospital List conditions. This list indicates the private and NHS hospitals most frequently S indicates those hospitals on the Trust List of Approved used by people with medical insurance. Many of the NHS Hospitals which are single specialty hospitals. hospitals listed have dedicated private patient units. Please In addition to the hospitals on the Trust List you can also use check the facilities that will be made available to you. In addition any other NHS hospital agreed in advance with us for in-patient to the hospitals shown on this list, your policy also gives you and day-patient treatment. However, please note that these access to some NHS pay-beds recognised by us. Altogether this hospitals may not have dedicated private patient facilities, and will give you access to around 800 hospitals countrywide. may not be able to offer single or en suite accommodation, prompt admission or direct settlement of accounts. It’s recommended that you confirm with your specialist prior to admission what standard of facilities are likely to be available to you at non- listed NHS hospitals. 1 AV286779_GEN2318_0719.indd 1 05/07/19 6:41 AM Out-patient Treatment If you require out-patient consultations, tests or treatment covered by the policy, and they’re not available at a Trust hospital, you are not restricted by the Trust List and may use any private hospital or consulting room agreed with our customer service team. This does not apply to CT, MRI or PET scans which are only covered at a diagnostic centre. Signature Hospital List This list is available for customers living in Scotland or Northern Ireland. In addition to these hospitals you are also covered to use NHS pay-beds that are recognised by us in Scotland or Northern Ireland. Children Not all of the private hospitals listed are able to admit children for private treatment, although some NHS hospitals are able to do so. Please contact us if you’ve any queries about cover for your children on your policy. Call us You should always telephone us prior to making a claim providing details of your policy number, symptoms or condition so that we can check that the treatment and costs will be covered under your healthcare policy. Sound Advice We strongly recommend that you refer to this list and your terms and conditions before going to see your GP. If they need to refer you to a specialist, call us so we can confirm whether we recognise that specialist for the treatment that you require. If you have an open referral, with no specialist name, we can help to name the specialists in your area that work out of a hospital on your list. This sometimes means you can get an appointment quicker, as you can arrange an appointment with the specialist that can see you at a time that suits you. 2 AV286779_GEN2318_0719.indd 2 05/07/19 6:41 AM Key / Personal Care / Select Care / Children’s Private Medical Insurance KEY 4 Extended / Express Care / Exclusive / Company Connect / Company Healthcover EXT 4 Capital Option. These hospitals are not available if you have the Capital Option n Private/NHS partnership hospitals ◆ Trust / Trust Care TC 4 S = Speciality Hospital Fair & Square FS 4 Speedy Diagnostics SPE 4 Signature - Scotland and Northern Ireland only, see page 7 SIG 4 England KEY EXT T FS SPE SIG Hospital KEY EXT T FS SPE SIG Hospital Bedfordshire Cumbria Biddenham 4 4 4 4 BMI The Manor Hospital West Cumberland Hospital - Whitehaven 4 4 4 4 Luton & Dunstable Hospital - Cumbrian Clinic Luton 4 4 4 4 Cobham Clinic Derbyshire Berkshire Derby 4 4 4 Royal Derby Hospital Reading 4 4 Spire Dunedin Hospital 4 4 4 4 Nuffield Health Derby Hospital 4 4 4 4 Ramsay Berkshire Independent Hospital 4 4 4 Circle Reading Hospital Devon Slough 4 4 4 4 Spire Thames Valley Hospital North Devon District Hospital - Barnstaple 4 4 4 4 4 4 4 4 Wexham Park Hospital - Paragon Suite Roborough Suite Windsor 4 4 4 BMI The Princess Margaret Hospital Exeter 4 4 4 4 Nuffield Health Exeter Hospital Plymouth 4 4 4 4 Nuffield Health Plymouth Hospital Bristol Torquay 4 4 4 4 Ramsay Mount Stuart Hospital Bristol 4 4 4 Spire Bristol Hospital Nuffield Health Bristol Hospital - 4 4 4 4 Dorset The Chesterfield Bournemouth 4 4 4 Nuffield Health Bournemouth Hospital Dorchester 4 4 4 4 BMI Winterbourne Hospital Buckinghamshire Poole 4 4 4 4 4 BMI The Harbour Hospital Great Missenden 4 4 4 4 BMI The Chiltern Hospital High Wycombe 4 4 4 4 4 BMI The Shelburne Hospital Durham Milton Keynes 4 4 4 4 BMI The Saxon Clinic Darlington 4 4 4 BMI Woodlands Hospital Cambridgeshire Essex Cambridge 4 4 4 4 Spire Cambridge Lea Hospital Basildon S Ramsay Orwell Prvt Cardio - Thorc Unit 4 4 4 4 Nuffield Health Cambridge Hospital Brentwood 4 4 Spire Hartswood Hospital Papworth SSS Papworth Hospital - Varrier Jones Ward 4 4 4 4 Nuffield Health Brentwood Hospital Peterborough 4 4 4 4 Ramsay Fitzwilliam Hospital Buckhurst Hill 4 4 4 The Holly Private Hospital Chelmsford 4 4 4 4 Ramsay Springfield Hospital Cheshire Colchester 4 4 4 4 Ramsay Oaks Hospital Cheadle 4 4 4 4 BMI The Alexandra Hospital Ilford 4 4 4 Spire London East Hospital Chester 4 4 4 4 Nuffield Health Grosvenor Hospital (Chester) Romford 4 4 Harley Street at Queen’s Hospital Crewe 4 4 4 4 4 BMI The South Cheshire Private Hospital Southend-on-Sea 4 4 4 4 Spire Wellesley Hospital Macclesfield 4 4 Spire Regency Hospital Westcliff on Sea 4 4 4 BMI Southend Hospital Warrington 4 4 4 Spire Cheshire Hospital Gloucestershire Cleveland Cheltenham 4 4 4 4 Nuffield Health Cheltenham Hospital Stockton On Tees 4 4 4 Nuffield Health Tees Hospital Gloucester 4 4 4 4 Ramsay Winfield Hospital Cornwall Truro 4 4 4 4 Ramsay Duchy Hospital 3 AV286779_GEN2318_0719.indd 3 05/07/19 6:41 AM Key / Personal Care / Select Care / Children’s Private Medical Insurance KEY 4 Extended / Express Care / Exclusive / Company Connect / Company Healthcover EXT 4 Capital Option.

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