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$2.00/JANUARY 20 - 26, 2014

INSIDE New look for Scene Campus connection The Euclid Media Group, led by Andrew District featuring Zelman, 30, is ROOM TO GROW now calling the St. Vincent, Tri-C Planners looking at the Campus District (shaded) see a 24/7 mixed residential and commercial shots for the community connected to downtown and the lakefront. Below are five areas that have large growth alternative weekly and three similar publications. and CSU is joining potential. with stakeholders PAGE 3 for 24/7 community By JAY MILLER UH is fast [email protected]

It’s downtown, but it’s not the downtown of high-rise office build- becoming ings and white-tablecloth restaurants. The 500-plus acres east of Cleve- land’s central business district has been seen as a sea of low-rise office Superior Arts ‘regional and warehouse buildings punctuat- 1 Quarter ed by a few island campuses — Developers are beginning Cleveland State University, Cuya- to turn former factories into housing hoga Community College and St. alongside a growing number of player’ Vincent Charity Hospital. restaurants and art galleries. Now, though, those big institu- Construction is underway on a former tions, which have made significant clothing factory at 2320 Superior Ave. Second-largest health investments in their campuses in the last few years and by their nature care provider in NE provide long-term stability to their neighborhood, are joining with is seizing its some smaller stakeholders to plan for a future as a 24/7 residential and chances to bulk up commercial community connected to downtown and the lakefront. By TIMOTHY MAGAW The advocates of this area, called [email protected] the Campus District, believe they can expand the definition of down- University Hospitals sits comfort- town Cleveland by building upon ably as ’s second- largest health care provider, but that the continuing investment by CSU, status hasn’t stopped it from seizing Tri-C and St. Vincent. One key to Old Third District on opportunities in recent months that strategy is residential develop- 2 Police Station to add more heft to the enterprise. ment, which has gotten a boost from Cleveland police will vacate And UH likely isn’t finished bulk- Cleveland State’s plan to build hous- this building next year. It’s seen as the ing up on the road to expanding its ing and attract residential students. future home for a neighborhood school. REBECCA R. MARKOVITZ regional footprint, local health care One thing that makes the Campus observers say. District attractive for residential con- UH last month added two strug- struction is the inventory of proper- gling hospitals to its portfolio — and $1 ty available for development or rede- billion in annual operating revenue — velopment. Campus District Inc., or and last week announced plans to take CDI, a nonprofit community devel- over another, Robinson Memorial in opment organization, has identified Portage County. All told, UH now more than two dozen sites in the dis- boasts a network of 14 hospitals, in- trict that have development poten- cluding its relationship with South- tial. Among those properties are the west General in Middleburg Heights former juvenile court complex on and part-ownership of St. John Med- East 22nd Street and the Third District ical Center in Westlake, and about $3.3 police station on Payne Avenue. billion in annual operating revenue. According to a 2011 transporta- Cleveland State Former juvenile Cuyahoga While the health system’s actions tion study, the Campus District has 3 University 4 justice center 5 Community College of late, including last month’s inte- 19,000 full-time employees, 26,000 gration of Parma Community Gener- The college has opened the students and a total of 100,000 peo- The university broke ground The now-vacant court and al and EMH Healthcare in Elyria, are ple working, living in or traveling in December for the $45 million Center detention center, put up for sale by new Advanced Technology Training aggressive, UH officials say they’ve through the district daily — hence, for Innovation in Health Professions on Cuyahoga County, is considered ripe Center and completed a renovation of only acted swiftly on merger oppor- the potential for residential growth. Euclid Avenue. for redevelopment. its wellness and recreation center. tunities that bubbled up. See CAMPUS Page 6 PHOTOS BY STAN BULLARD (1), JAY MILLER (2, 4) AND MCKINLEY WILEY (3, 5) See UH Page 18

SPECIAL SECTION 03 6 WHO TO WATCH We take a look at those who are making NEWSPAPER Entire contents 2014 ■ © 74470 01032 a difference in local health care Pages 13-16 by Crain Communications Inc. Vol. 35, No. 3

0 PLUS: Q&A WITH AREA LEADERS 20140120-NEWS--2-NAT-CCI-CL_-- 1/17/2014 2:41 PM Page 1

2 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JANUARY 20 - 26, 2014 COMING NEXT WEEK ON THE UP AND UP There were 89,735 new-business filings in Ohio in 2013, the fourth Positive interaction consecutive year in which such filings increased, according to data from Ohio Secretary of State Jon Husted’s office. From 2009 to 2013, filings are up Crain’s Social Media Stars will 18.7%. Despite the overall record number of filings for last year, December 700 W. St. Clair Ave., Suite 310, take a look at 12 businesses 2013 had 6,941 new entities file to do business, slightly less than the 6,967 Cleveland, OH 44113-1230 filings from December 2012. Here’s data on the state’s new-business filings for Phone: (216) 522-1383 and organizations that the last five years: Fax: (216) 694-4264 effectively are using online www.crainscleveland.com Year Number of filings Change from previous year platforms in unique and Publisher/editorial director: John Campanelli ([email protected]) effective ways. Find out how 2013 89,735 +1.9% Editor: Mark Dodosh ([email protected]) they have used social media, Managing editor: and why it has worked. 2012 88,068 +6.6% Scott Suttell ([email protected]) Sections editor: Amy Ann Stoessel ([email protected]) 2011 82,601 +2.9% Assistant editor: REGULAR FEATURES Kevin Kleps ([email protected]) 2010 80,273 +6.2% Sports Classified ...... 18 Milestone ...... 19 Senior reporter: Editorial ...... 8 Reporters’ Notebook....19 Stan Bullard ([email protected]) 2009 75,584 NA Real estate and construction From the Publisher ...... 8 Talk on the Web ...... 8 Reporters: ■ Jay Miller ([email protected]) Going Places ...... 12 The Week ...... 19 Source: OhioSecretaryofState.gov Government Chuck Soder ([email protected]) Technology Dan Shingler ([email protected]) Energy, steel and automotive Tim Magaw ([email protected]) Health care and education Michelle Park Lazette ([email protected]) Finance Rachel Abbey McCafferty ([email protected]) Manufacturing and energy NOMINATIONS NOW OPEN Research editor: Deborah W. Hillyer ([email protected]) Cartoonist/illustrator: Rich Williams Art director : Honoring the standout chief information officers who lead the Rebecca R. Markovitz ([email protected]) Events manager: technology strategies and vision of Northeast Ohio’s businesses, Jessica Snyder ([email protected]) Special events coordinator: institutions and nonprofits. Kim Hill ([email protected]) Marketing strategist : Michelle Sustar ([email protected]) Advertising director: CIO Nicole Mastrangelo ([email protected]) OF THE YEAR To nominate: Account executives: Dawn Donegan ([email protected]) Presented by Andy Hollander ([email protected]) CrainsCleveland.com/CIO Lindsie Bowman ([email protected]) 2014 John Banks ([email protected]) Michael Jansen ([email protected]) Office coordinator: Denise Donaldson ([email protected]) Nominations close: February 3 Digital strategy director: Nancy Hanus ([email protected]) Audience development director: Eric Cedo ([email protected]) Web/Print production director: Craig L. Mackey ([email protected]) Health Care SpSpotlighting those working each day to Production assistant/video editor: Steven Bennett ([email protected]) imimprove the lives and health of those in Billing: heroes Michele Ulman, 313-446-0353 NoNortheast Ohio. ([email protected]) Featuring Champions of Corporateate WellnessWellness Credit: Todd Masura, 313-446-6097 ([email protected]) Crain Communications Inc. Keith E. Crain: Chairman Rance Crain: President Merrilee Crain: Secretary To nominate: Mary Kay Crain: Treasurer William A. Morrow: Executive vice president/operations Chris Crain: Nominations close: March 14 CrainsCleveland.com/HCH Executive Vice President, Director of Strategic Operations Dave Kamis: Vice president/production & manufacturing Anthony DiPonio: Chief Information Officer Mary Kramer: Group publisher We’re looking for women with interesting stories about the business G.D. Crain Jr. Founder (1885-1973) and personal challenges they’ve faced — and overcome. Nominees can Mrs. G.D. Crain Jr. Chairman (1911-1996) ‹ŽŠš­œšŽª’œဠ£ªœ¡–’Š£’Ž—Ž—“Ťœ¡¥’ŽŠ£¤’“œŠš“¤£Žœ—Žန Subscriptions: In Ohio: 1 year - $64, 2 year - $110. Outside Ohio: 1 year - $110, 2 year - $195. Single copy, $2.00. Allow 4 weeks for change of address. For subscription information and delivery concerns send correspondence to Audience Development Department, Presented by Crain’s Cleveland Business, 1155 Gratiot Avenue, To nominate: Detroit, Michigan, 48207-9911, or email to custom- [email protected], or call 877-824-9373 (in the U.S. and Canada) or (313) 446-0450 (all other locations), or fax 313-446-6777. ¡Š“š£—Ž¨Ž—ŠšနŒœ˜ဳ Reprints: Call 1-800-290-5460 Ext. 125 Audit Bureau of Circulation Nominations close: March 31 20140120-NEWS--3-NAT-CCI-CL_-- 1/17/2014 2:38 PM Page 1

JANUARY 20 - 26, 2014 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 3 INSIGHT Commercial real estate regains footing

INSIDE: Northeast Ohio office market Annual survey shows 2013 was a solid year for sales, but total was well short of ’07 also “performed very well” in 2013. Page 4 By STAN BULLARD there yet?” commercial real estate sales. His crisis. [email protected] No, the questioners are not his answer after finishing his report on The volume of commercial sales bottom dropped out of the market kids in his car. The people asking 2013 transactions: “I think we are increased 11% to $790 million in in 2009, when Mr. Pacella reported For Alec Pacella, managing part- are commercial real estate owners, back to normal.” 2013 from almost $712 million in $190 million in sales of commercial ner of the NAI Daus real estate bro- lenders and brokers who run into Or, he adds, as normal as real es- 2012. and industrial properties not kerage in Beachwood, the question Mr. Pacella, who produces an an- tate may get after a watershed Last year was the fourth consec- owned by their occupants. for some time has been, “Are we nual survey of Northeast Ohio event such as the 2008 financial utive year of rising sales since the See REAL ESTATE Page 4 HR pros weigh in on quick ax for Coach Chud Firing after just one season may have been best course, but aura of instability lingers

By KEVIN KLEPS [email protected]

Did Jimmy Haslam and his man- agement team pull the trigger too soon in firing Rob Chudzinski as head coach of the after just one year on the job? Haslam No one can know for certain, ac- cording to local human resource ex- perts. However, just as in business, the cost of terminating a coach’s contract one year into his tenure can be less of a price to pay than to hold on to a leader in which the organization has lost faith — though it also risks miss- ing out on an emerging talent. Greg Reynolds, director of client de- Chudzinski velopment for Cleveland human re- JANET CENTURY sources consulting firm Dise & Co., Euclid Media Group, under the direction of Andrew Zelman, 30, owns Scene and three other alternative publications. said the two most costly mistakes an owner can make is a bad hiring decision and waiting too long to dump a leader who isn’t working out. “Jim Haslam was caught in the middle of those two dy- namics,” Mr. Reynolds said of the Browns owner. NEW VOICE IS ON SCENE See BROWNS Page 10 CHANGES IN COMMAND Former sales, marketing exec ushers in a different era at alt-weekly A look at the Browns’ history of head coaches since they By JAY MILLER and three other similar alternative free and traditionally have relied on returned in 1999 (x-interim coach): [email protected] publications in Detroit, Orlando, Fla., advertising — especially classified and San Antonio, Texas. He’s leading advertising — for revenue. Season(s) Coach W-L Pct. ndrew Zelman calls himself a management group that includes Until recently, the 30-year-old Mr. 2013 Rob Chudzinski 4-12 .333 a news junkie. Now he’s out Chris Keating, publisher of Scene, Zelman was a sales and marketing 2011-12 Pat Shurmur 9-23 .281 to prove he can be a seller as and Michael Wagner, publisher of executive at Royal Chemical Co., a 2009-10 Eric Mangini 10-22 .313 well as a user. the San Antonio Current. Twinsburg contract chemical AAs president of the new, family- blender and maker of cleaning prod- 2005-08 Romeo Crennel 24-40 .375 Though he has no media back- owned Euclid Media Group, Mr. Zel- ground, the Beachwood native be- ucts owned by his family and led by 2004 x-Terry Robiskie 1-5 .167 man will be running Scene, the Cleve- lieves he can make his mark in alter- his father, Daniel Zelman. 2001-04 Butch Davis 24-34 .414 land alternative weekly and website, native media, which are distributed See SCENE Page 11 1999-00 Chris Palmer 5-27 .156 THE WEEK IN QUOTES “When you look at the Cleveland “We have “That just touched “I don’t want to ever be in a neighborhoods that are having any type challenges ahead me to no end. The meeting with a family and say, of success reinventing themselves, they are of us, no question policy I helped ‘I don’t have any options to those neighborhoods that include a about it.” create helped save cure your cancer.’ That is the number of key stakeholders that can help — Richard A. Barone, someone’s life.” worst conversation you can chairman, Mace Security push redevelopment. The Campus International Inc. Page 9 — Tamiyka Rose, have.” manager of state District is not short on those types of government relations, — Dr. Robin Norris, director, Pediatric Developmental Therapeutics Program, stakeholders.” The MetroHealth System. Page 13 UH Rainbow Babies & Children’s Hospital. — Damon Taseff, a board member of Campus District Inc. Page 16 and a principal with Allegro Realty Advisors. Page One 20140120-NEWS--4-NAT-CCI-CL_-- 1/17/2014 1:41 PM Page 1

4 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JANUARY 20 - 26, 2014 Office market has big 2013 LEASED By STAN BULLARD ments or a hotel. ters it built in the suburbs. AKRON, OHIO [email protected] David Browning, managing di- 2620 RIDGEWOOD RD, rector of CBRE’s Cleveland office, Mixed suburban bag The office said the broker did not exclude the Meantime, suburbs in the Cleve- market dodged a bullet in 2013, as building from its calculations to land Metropolitan Statistical Area the opening of Ernst & Young Tow- pretty up its results. Instead, it re- continued to trim vacancy. Total er — the first multitenant office moves obsolete inventory that isn’t suburban vacancy fell to 19.9% at building constructed downtown in being marketed to better reflect the the end of 2013 from 21.3% in 2012 20 years — and the departure of reality of the office market, particu- and almost 23% in 2011 as the office Eaton Corp.’s headquarters to larly to out-of-state lenders and in- market continued its slow recovery Beachwood did not boost vacancy vestors who may give it only pass- from the recession. as some observers feared. ing interest. However, in the largest suburban CBRE Group’s recently complet- Typically, new office buildings submarket — the eastern suburbs Newmark Grubb Knight Frank ed survey of Northeast Ohio’s office add empty space to a market be- along Interstate 271 that surround market shows downtown vacancy cause it takes time for tenants to Chagrin Boulevard in Beachwood is pleased to announce that Visit slipped to 18.2% at the end of 2013 commit to new offices and be outfit- — vacancy rose to 17.4% at the end TerryCoyne.com MESNAC Americas, Co. has leased from 18.4% a year earlier, thanks to ted for them. However, the 400,000- of 2013 from 16.4% a year earlier. VTXDUHIHHWRIRIÀFHVSDFH Or Call Terry at 216.453.3001 factors that included removing the square-foot Ernst & Young Tower In the second-largest submarket, at 2620 Ridgewood Road in Akron. empty, hulking former home of ended the year more than 91% occu- the south suburbs along Interstate Huntington Bank from the calcula- pied, partially due to signing more 77 surrounding the Rockside Road 1350 Euclid Avenue, Suite 300 Terry Coyne and Kristy Hull Cleveland, Ohio 44115 tion of 2013’s vacancy rate. tenants than observers had expect- office corridor in Independence represented the tenant. “The market performed very well ed, from the OM Group chemicals and Seven Hills, vacancy fell to 20% in 2013,” said Doug Leary, a CBRE concern to the McKinsey & Co. con- at the end of 2013 from 22% a year senior vice president. “This time sulting firm’s Cleveland office. earlier. last year, we were holding our Also, because the tower’s two The increasing occupancy rates breath about it.” major tenants — the Ernst & Young in some submarkets mean some- CBRE didn’t include the building accounting firm and the Tucker El- thing tenants will not enjoy as at 925 Euclid Ave., once home to lis law firm — both moved from the much as building owners: rent in- Huntington’s Northeast Ohio oper- 925 Euclid Ave. building, they did creases. ations, in its calculations because not add empty space to the CBRE CBRE says the average asking the affiliate of Miami-based Optima calculations. lease rate climbed to $18.48 a International that owns the 1 mil- Another factor in the decline in square foot downtown as 2013 end- lion-square-foot property took it off the vacancy rate is that the Cleve- ed from $17.25 a square foot in the market. Optima has not said land Metropolitan School District 2012. In the suburbs, average ask- what it intends to do with the build- leased 80,000 square feet of the ing rents fell to $16.62 a square foot ing, although real estate observers 300,000 square feet availableat 1111 at the end of 2013 from $16.80 a expect it to be repositioned as a Euclid Ave., formerly Eaton Center, year earlier, reflecting the increased mixed-use property with some of which Eaton shed when the indus- vacancy in the large but pricey east its office space giving way to apart- trial giant moved to the headquar- suburban market. ■ Real estate: Great Northern was largest deal continued from PAGE 3 MARKET MATTERS counted for 16% and industrial The local market peaked in 2008 properties 7%. A look at the number of commercial with $1.3 billion in sales, which Mr. Pacella is not alone in expect- real estate transactions in Northeast shows how far the market fell and ing the pace of commercial real es- Ohio, along with the total value of the how long it has taken real estate tate sales to continue apace this types to find ways to do deals with sales, each year since 2007: year. less debt and for the lending spigot Year Deals Total “The last few years, much of the to reopen. 2007 175 $1.286 billion volume was from the sales of dis- Mr. Pacella said he has believed 2008 108 $696,289,849 tressed real estate,” said Vicki Maed- for years that Northeast Ohio is a 2009 41 $190,995,760 er, a vice president in Cleveland with market that can sustain commer- 2010 33 $290,182,767 the CBRE Group brokerage who fo- cial sales of about $700 million a 2011 53 $405,085,312 cuses on commercial sales. “Most of year, given the size of the region. 2012 81 $711,834,402 that’s gone now and we’re getting Looking forward, he sees more of 2013 79 $790,407,751 back to conventional deals. the same. ■ Source: CBRE survey “There’s more of a return to nor- “There is a solid pipeline of deals malcy in values,” Ms. Maeder said. that will come to the market,” Mr. Ohio by Los Angeles-based Hack- “We’re seeing fewer buyers who Pacella said. He also cited widespread man Capital, according to Mr. want to offer 50 cents when the indications that lenders are ready to Pacella’s analysis. The seller of the price is a dollar.” She also said more provide more loans for commercial buildings in Highland Heights, buyers from outside the United real estate in 2014 than last year. Solon, Strongsville and Twinsburg States, particularly Canada and As is usually the case, mega- was the California State Teachers Mexico, are looking for properties transactions set the pace for the Retirement System. in the region again. market. Next on the list was the purchase Michael Glass, the Indepen- The largest single sale by dollar by Morgan Management of dence-based Ohio regional manag- volume was the $197 million pur- Rochester, N.Y., of K&D Group’s er for Marcus & Millichap Inc., said chase last November of the 1.2-mil- Marsol Apartments in Mayfield he expects to see more deals and lion-square-foot Great Northern Heights. Morgan paid $42.5 million higher property values in the com- Mall in North Olmsted by Chicago- for the 986-suite complex. ing year. based Starwood Retail Partners “The big unknown is where inter- from Australia’s Westfield Group. Retail space heats up est rates will go,” Mr. Glass said. The second-largest deal was the For the first time, Mr. Pacella an- “We don’t think an uptick will affect sale of five office buildings in Inde- alyzed commercial sales by various the market too much because so pendence to an affiliate of Five Mile property types, with retail sales un- much capital is chasing real estate.” Capital LLC of Stamford, Conn., by expectedly accounting for 43% of Mr. Glass said the 2013 rise in re- Duke Realty Corp. of Indianapolis the region’s deals by dollar volume. tail property deals locally may be in a $62 million deal. The strong showing by retail prop- just the start of increased shopping The third-largest transaction was erties was a surprise, Mr. Pacella center transactions because in- K&D Group’s sale of the 949-suite noted, given how much the reces- vestors are beginning to look in the North Pointe Apartments in Euclid to sion roiled retailers. Midwest for retail deals due to price Suffolk Family Trust in a $56 million Apartment properties, universal- increases on the coasts and are pe- deal. The NAI Daus report did not ly regarded as a favorite by in- rusing older properties because few- disclose the headquarters of Suffolk. vestors and lenders in the wake of er prime properties are available. The fourth-largest sale was a the home-ownership bust and Mr. Glass also expects more in- portfolio transaction, the $53 mil- soaring occupancy rates, account- dustrial and even office deals this lion purchase of 16 industrial build- ed for 22% of the sales by dollar vol- coming year because occupancies ings scattered around Northeast ume, while office properties ac- and rents are increasing. ■

Volume 35, Number 3 Crain’s Cleveland Business (ISSN 0197-2375) is published weekly, except for combined issues on the fourth week of December and fifth week of December at 700 West St. Clair Ave., Suite 310, Cleveland, OH 44113-1230. Copyright © 2014 by Crain Communications Inc. Periodicals postage paid at Cleveland, Ohio, and at additional mailing offices. Price per copy: $2.00. POSTMASTER: Send address changes to Crain’s Cleveland Business, Circulation Depart- ment, 1155 Gratiot Avenue, Detroit, Michigan 48207-2912. 1-877-824-9373. REPRINT INFORMATION: 800-290-5460 Ext. 136 20140120-NEWS--5-NAT-CCI-CL_-- 1/17/2014 4:03 PM Page 1

JANUARY 20 - 26, 2014 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 5

ON THE WEB Story from Corporate United won’t stop innovating www.crainscleveland.com “In mose of those cases, and services about four years ago. Drury starts early After company’s suppliers reached their That’s right around the time Mr. the supplier has put up Clevenger penned an article in Sup- work on former lowest price points, Westlake-based the stop sign. The pen is ply & Demand Chain Executive school district HQ now 50 cents, and that’s magazine arguing that the purchas- Workers have installed purchasing organization changed ways as cheap as the pen can ing field needed an overhaul be- cause it focused too much on cut- black chain link fences around the former admin- By CHUCK SODER can use to help be.” ting costs. istration building of the [email protected] Corporate Unit- – David Clevenger, senior vice Soon thereafter, Corporate United Cleveland Metropolitan School ed clients identi- president, Corporate United revamped the way its staff works District at 1380 E. Sixth St. in with suppliers. Employees who’d fo- The low hanging fruit is gone, so fy specific ways downtown Cleveland, but its cused broadly on purchasing or ac- Corporate United had to start to save money or suppliers in the program. makeover as a hotel will not get climbing the tree. derive more ben- count management were reassigned Room for improvement into gear for several months. Four years ago, the Westlake- efit from their re- to become specialists in a particular Look for more cleanup and as- based group purchasing organiza- lationship. Companies such as OfficeMax product category, such as human re- bestos abatement crews to be tion embarked on what would be- Two years ago, Clevenger might not be able to create plans sources, information technology or working on the building soon, come a years-long effort to get its Corporate Unit- that have as big an impact as plans facilities, allowing them to develop said Dennis Vollink, president of stable of suppliers to find new ways ed started piloting the program created by CVS Caremark, given the more subject matter expertise. The St. Louis-based Drury Hotels to create value for Corporate Unit- with one supplier, CVS Caremark, high cost of pharmaceuticals, Mr. company has five category managers Southwest. However, construc- ed clients. that provides pharmacy benefits Clevenger said. Even so, most Cor- today and is hiring another. tion work for the proposed Drury It was after ways that don’t in- management to many Corporate porate United suppliers should be “This is much more a product Plaza Hotel may not begin in volve lowering prices on the prod- United clients, which tend to be able to find room for improvement, management role than it is a tradi- earnest until next summer, Mr. ucts and services those 200-plus large companies. Now CVS Care- he said. In the process, they’ll deep- tional supply chain or sourcing Vollink said. companies buy through Corporate mark is helping Corporate United en their relationship with cus- role,” he said. Multiple steps remain to be United. After years of negotiations, clients find ways to implement tomers, who will be less likely to Organizations such as Corporate taken before work takes off, in- many of those suppliers already wellness programs, increase the switch vendors, he said. United can improve the services cluding seeking an Ohio Historic have dropped their prices signifi- use of generic drugs, manage the Business advancement meetings provided by suppliers, but some Preservation Tax Credit in the cantly and can’t afford to go much use of costly specialty drugs and are replacing the standard annual clients still will be heavily focused March round of the competitive lower, according to David Cle- discourage employees from filling reviews Weichert Workforce Mobil- on securing lower prices, according state program and securing city venger, senior vice president. prescriptions at more expensive ity traditionally has conducted with to Bill Michels, who is senior vice approvals for Drury’s plans. “In most of those cases, the sup- pharmacies. its Corporate United clients, said president at the Institute for Supply The cleanup will continue as plier has put up the stop sign,” Mr. Since then, OfficeMax and We- John Bartoloni, vice president of Management in Tempe, Ariz. the company fine-tunes its plans Clevenger said. “The pen is now 50 ichert Workforce Mobility — a Mor- strategic relations at the company. That said, Corporate United is for the landmark. They call for as cents, and that’s as cheap as the ris Plains, N.J., company that spe- Now Weichert is focusing less on right to try to help suppliers add many as 180 rooms — the initial pen can be.” cializes in helping employees move “what we did last year” and more value in new ways, because they figure when Drury snagged the So, Corporate United is in the — also have signed on to create so- on “what do we do going forward,” can’t keep cutting their prices, Mr. property at auction was 100 — process of rolling out a program called “business advancement Mr. Bartoloni said. Michels said. and the makeover is estimated that embodies its new philosophy. plans” for their Corporate United Corporate United, which has 35 “At some point, you want them to cost more than $35 million. It is starting to work with suppliers customers. This year, Corporate employees, started focusing more to bring in innovation — new prod- — Stan Bullard to create new methodologies they United aims to enroll five more on the quality of supplier products ucts, ideas,” he said. ■

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6 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JANUARY 20 - 26, 2014

PARKING GARAGE FOR SALE 1060 Bolivar Road, Cleveland CBD

• Income Producing • 90,000 SF Building • 225 Parking Spaces • 12’ Ceiling height • 4 Overhead Drive-In Doors • Close to New County Building, and Quicken Loans Arena GregoryGGreegory B. WestWest Rocco P. DiPuccio 216.861.7200 www.ostendorf-morris.com MCKINLEY WILEY Cleveland State’s plan to build housing and attract residential students has given the Campus District a boost. Campus: Downtown could see population jump continued from PAGE 1 campus has a theater, an auditori- enue and improve safety. CDI has CDI sees the Campus District of- um and a recreation center that are an agreement with the Downtown fering a residential inventory more available to the public, “and Play- Cleveland Alliance, a nonprofit that diverse than what now is available houseSquare is in walking distance has developed a successful “clean downtown, including new con- from here.” and safe” program for the heart of struction with ample parking, start- Even before Campus District Inc. downtown, to assist it with real es- A Veteran-Owned Small Business ing with the 370-unit Langston completed a strategic plan late last tate development and marketing of apartment complex within Cleve- year, it tackled one big impediment the district. land State’s footprint. to knitting together the district — Perhaps the most vexing issue The district also can add to the lack of north-south through facing CDI is finding a way to co-ex- downtown a mix of amenities not streets. ist with the people who come to the Core Services currently available, including retail- The Northeast Ohio Areawide Lutheran Metropolitan Ministry’s Creditors’ Rights • Collections • Subrogation • Bankruptcy ers, unique commercial properties, Coordinating Agency awarded the homeless shelter at 2100 Lakeside such as the former clothing factory city a $1.5 million grant to improve Ave. at the district’s northern end. at 2320 Superior Ave. that is under- East 22nd Street from the U.S. Postal Ms. Reichtell is less concerned with Markets Served going conversion into student Service complex on Orange Avenue the shelter and its clients than with Business • Finance • Education • Government • Healthcare housing, and green space. At a re- to Euclid Avenue. The money will the homeless who stay outside and cent event at help the city improve traffic flow use doorways and other public the under-construction Ameritrust and make the street more comfort- places instead of a toilet to relieve Ethical, Professional, Excellent Service complex at East Ninth Street and able for walking and bicycle riding. themselves. Euclid Avenue, several downtown Ms. Reichtell is looking to founda- “The shelter isn’t going away, but Please visit our website www.tmslaw.net residents bemoaned the lack of a tions for as much as $4 million in we’ve got to figure this out,” she nearby dog park. additional support to extend the said. 888-364-7072 work on East 22nd north. Bobbi Reichtell, CDI’s executive Firm hand on the rudder director, said those amenities can 25651 Detroit Rd, Suite 203, Westlake, OH 44145 Lofty goals attract residents and businesses Damon Taseff, another CDI that want to be close to the action Ms. Reichtell sees enormous po- board member and a principal with downtown but that might not be tential for the Campus District to Allegro Realty Advisors, said he is ready for or interested in a denser, serve as a linchpin in the ongoing bullish on the Campus District. high-rise urban environment. effort to make downtown Cleveland “When you look at the Cleveland Ms. Reichtell said it also is likely an attractive place to live. neighborhoods that are having any that the district would be home to a “I want the Campus District to type of success reinventing them- neighborhood school, which could contribute to growing to 25,000 the selves, they are those neighbor- make downtown a place to live for residential population downtown,” hoods that include a number of key more than young singles and emp- she said. “To reach 25,000 (resi- stakeholders that can help push re- Tell us what you think. ty nesters. dents), downtown needs an array of development,” said Mr. Taseff, who housing at various price points and lives in Cleveland’s Ohio City ‘We do have a new focus’ to provide a school.” neighborhood and was on the Commercial redevelopment also Ms. Reichtell said CSU estimates board of Ohio City Inc., another is in the district’s future. In particu- a demand for 1,200 beds of student community development group, as lar, two buildings, now publicly housing and 300 units of market- it helped transform the West 25th owned, have private-sector poten- rate housing. Some of that demand Street area. tial. Developers are looking over the will be filled by the planned rede- “The Campus District is not short former county juvenile courts velopment by Clayco Realty Group on those types of stakeholders,” Mr. 201422014 building, and the city of Cleveland of Chicago and St. Louis of the for- Taseff said. will vacate the old Third District po- mer Jewish Community Federation “As those institutions (CSU, Tri- BUSINESS OUTLOOK SURVEY lice station when a new, $16.8 mil- building on Euclid Avenue into 217 C and St. Vincent) grow, supportive lion building on Chester Avenue apartments for CSU students. uses will need to fill in around Scan to participate or visit near East 55th Street opens, which is The Campus International them,” he said. “All of that land on mcdonaldhopkins.com expected to be in spring 2015. School, a part of the Cleveland Met- the south (end of the district) has a “We do have a new focus,” said ropolitan School District, is operat- lot of upside if they position them- Michael Schoop, CDI’s board chair- ing temporarily as a K-5 school at selves correctly.” man and president of the Metro the Cole Center on the Cleveland Mr. Taseff had particular praise Campus of Tri-C. “We think we’re State campus. But Ms. Reichtell for the work of Ms. Reichtell and in a position to build on the broad- said to reach its goal of K-12 educa- CDI. er development structure and infra- tion, the school needs to find its “Having them out in front of McDonald Hopkins LLC structure we have that will be here own building, and she would like things helps us stay coordinated 4VQFSJPS"WF &BTU 4VJUF $MFWFMBOE 0)t for the long term. that building to be the Third Dis- and ultimately realize some long- Carl J. Grassi, Shawn M. Riley, President Cleveland Managing Member “And it’s worth pointing out that trict police station. term goals that everyone is aiming $IJDBHPt$MFWFMBOEt$PMVNCVTt%FUSPJUt.JBNJt8FTU1BMN#FBDI there is a range of amenities here Other goals for the district are to for,” he said. “Without that kind of mcdonaldhopkins.com that people can take advantage of,” build an arts and a live/work resi- hand on the rudder, if you get there, Mr. Schoop said. He noted that his dential district along Superior Av- it’s by chance.” ■ 20140120-NEWS--7-NAT-CCI-CL_-- 1/16/2014 11:30 AM Page 1

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8 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JANUARY 20 - 26, 2014

PUBLISHER/EDITORIAL DIRECTOR: John Campanelli ([email protected]) EDITOR: Mark Dodosh ([email protected]) MANAGING EDITOR: Scott Suttell ([email protected]) OPINION Right chord leveland’s gift to the world, the , makes older members of our staff jealous of the younger ones. That’s how good a job the orchestra is doing at Cconnecting with the under-40 crowd as it tries to se- cure its future by attracting a new generation of mu- sic lovers. The latest example of the orchestra’s youth-ori- ented initiatives is “The Circle,” a new group aimed at young professionals. According to the orchestra, The Circle looks to “increase engagement opportu- FROM THE PUBLISHER nities for young people ages 21-40 and to help de- velop future volunteer community leaders.” The orchestra recognizes that many young adults aren’t content simply with doing their day jobs. Good times fade in the distance They want to become involved in the community, became a Browns season ticket up to daylight. She could complete the paid for it when the guy behind me but often don’t know where to go to do so. holder during high school, in the ritual before the network came back pressed his lighted cigarette into my bare The Circle provides them with an inexpensive av- offseason between “The from commercial. back as he passed out. enue for involvement that comes with perks. Drive” and “The Fumble.” JOHN The folks in my section be- In the concourse during halftime, I The cost of joining The Circle is $15 a month for IBy some miracle, my buddy came beloved characters. “Pro once saw a Browns fan coldcock a Steel- CAMPANELLI one membership and $20 a month for two. For that Vic and I found seats together Set” would get into a line- ers fan, fist to the jaw. The guys standing price of admission, Circle members will have the in the lower bleachers, nine backer stance for each play next to me saw it, too. “Where’s securi- and then offer an expletive- ty?” asked one. “You just saw security,” chance to meet with musicians and socialize at Sev- rows from the field. I think it was $120 for that first season laced critique, with all the ex- deadpanned the other. erance Hall and Blossom Music Center, which is the — 12 bucks a game. pertise that came from four But I also saw unmatched passion: orchestra’s summer home. Membership also in- In the almost quarter of a years of special-teams play in folks shouting themselves hoarse, crying cludes bi-monthly concert tickets “along with op- century that passed until I high school. after a brutal loss or hugging complete portunities to attend social gatherings to network gave up the seats in 2011, I ex- The “Sewing Lady” had ap- strangers in victory. with friends and cultural business leaders of North- perienced so much more than parently robbed a Jo-Ann Fab- In the years after 1999, the characters east Ohio,” the orchestra said. watching a team win and rics store. Each week she, her began slowly disappearing, a few each The Circle is in keeping with the orchestra’s push (mostly) lose. husband and son showed up season. in hand-sewn pants, shirts and hats, all over the last few years to engage and build a In the old stadium, our seats were in a The antiseptic new stadium, the as- section of old-fashioned wooden bleach- made from Browns fabric. sault on the senses that blasted from the younger audience. And the effort has not gone un- ers that sat in front of the permanent And then there was “Mr. Negative,” scoreboards during timeouts, the high noticed, even by national media. concrete structure. This meant that you who loudly complained, all game long, prices — they all took a toll. And, of The Wall Street Journal last month ran a story on could slip between the wood planks to about everything: They shoulda gone for course, the losing. how orchestras nationwide are stabilizing their bot- the ground below to retrieve a dropped it. They shoulda blitzed. They shoulda But most of all it was the slow bleed of tom lines by dropping their stuffy images as they glove, hat or Thermos (you could bring played more Bob Seger during that time- hope that came with each new coach, target “nontraditional concertgoers.” The story one in back then). out. quarterback or front office. Those of us quotes Jesse Rosen, president of the League of Or, if you were like Mary, who sat next I saw more fights than a jail warden, who’ve left believe the rebuilding might more drunks than a bartender. I watched never stop. American Orchestras, in citing Cleveland as among to me, you could lower yourself during a timeout, empty your bladder in relative people roll down steps and roll up joints. The Browns need to be careful. If the the “bright spots” in this youth movement. The privacy and then reach up and tap the I brought my then-fiancee to a sunny chaos keeps up, they may forever be Journal notes that the orchestra has scored a big foot of someone in Row 9. That was the September game in the early-’90s, took stuck in the darkness, with no one to tap success with its evening “Fridays at 7” program, signal to reach down and pull Mary back off my shirt (when in Rome!) and then to pull them up into daylight. ■ which starts early and features unique guest artists such as banjoist Béla Fleck. More than most arts organizations, the Cleveland TALK ON THE WEB POLL POSITIONS Orchestra has become extremely purposeful in Re: Succeeding Chudzinski Target now says 70 million reaching beyond its walls and tearing down the bar- Reader responses to stories people were affected by its big ■ riers that exist between Joe and Jane Public and Jim Tressel makes $210,000 a year at and blogs that appeared on: security breach. Will this change www.crainscleveland.com most bastions of culture. Last October, for example, the University of Akron. Is he a candidate your buying behavior? the orchestra announced it would be doing a week- for the Browns’ head coaching job? long residency in Lakewood in May, featuring solo He could make more in a month with to the community. I noticed this imme- Yes. I'm not shopping at Target and I'm and chamber performances in unique locations, ed- the Browns than he does in a year at UA. diately when I finished grad school. All less likely to use a credit card. ucational programs at local schools and artistic col- — Robert Chalfant the white men I graduated with were so laborations with neighborhood arts and cultural or- wonderful, even ones that I wasn’t par- 20.5% ganizations. Re: Julie Boland to lead ticularly impressed with. The women It is no accident that the orchestra chose Lake- E&Y’s Cleveland office and minorities, even the most impres- No. How else are you going to shop, sive ones, never seemed to receive the wood. Both the inner-ring suburb and Cleveland’s ■ Congratulations, Julie! Excellent se- especially online? same reception. Gordon Square neighborhood, where the orchestra lection by Ernst & Young. — Dale Chorba This is a very difficult climate, in my 79.5% introduced neighborhood residences last May, are opinion, for women and minorities. It popular enclaves with young career people in their Re: Diversity in Crain’s can only change by intentional action. I 20s. pages really hope Crain’s sticks to it! I think the article sounds, even from the fellow at As any fisherman worth his bait knows, if you paper does a good job in a lot of areas. ■ Good! Northeast Ohio is behind the want to catch fish, you go to where the fish are. The — Angie Schmitt Piper Jaffray, there is a ways to go and a times on this stuff. mountain to climb, so here’s to them! Cleveland Orchestra is doing a great job of trolling I can’t tell you how many times some Let’s hope for victims of stroke that for young people in the waters they inhabit. Others Re: Athersys making has insisted to me that so-and-so white progress what they are saying does come to pass. could learn from its example. man is such a genius. Fine, but it’s al- (Also, it will help the well being of share- ways a white man who is such a godsend ■ Well, as positive as the Jan. 13 holders.) — Mike Schneider 20140120-NEWS--9-NAT-CCI-CL_-- 1/16/2014 3:41 PM Page 1

JANUARY 20 - 26, 2014 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 9

WE’RE STILL THE Mace is seeking balance TOP OF THE TOWN. with Mace and currently is focusing for schools to buy Mace-branded Cleveland company on line and product extensions. Mr. products after the assessment is Meador declined to share specifics of done. The assessment identifies spe- is going beyond its coming products, but said in an cific strengths and weaknesses and Galleria & Tower @ Erieview email that the research strengthened offers issues to consider. line of pepper sprays Mace’s resolve to be a leader in safe- “Each school we treat uniquely,” ty and security technology through Mr. Meador said. with new technology internal product development and Mr. Meador said in an email that strategic partnerships. the company is reaching out to By RACHEL ABBEY McCAFFERTY Mace also has been working to school districts and universities to let [email protected] overhaul its website to focus more them know about this service and on education about the brand, how advertising it in education-related Mace Security International Inc. to use its products, and safety and publications. The company also is wants to be known for more than security in general. Mr. Meador said becoming active in grass-roots orga- pepper spray, and it’s turning for the current site is more like an on- nizations such as parent-teacher as- help in its adopted home of Cleve- line catalog while the new one — sociations and school safety coun- land to extend the connection of its due out in the first quarter of 2014 sels, he said. name to other security and safety — will be more interactive in order Mr. Meador declined to share any products. to engage consumers. of Mace’s current customers, be- Garnett Meador, Mace senior vice cause he said the process is ongoing. More than pepper spray president and general counsel, said Interested in leasing the best views in Cleveland? Road to Cleveland was rough 1301 E. Ninth St. there are two challenges when it While Mr. Meador called the pep- Contact: David C. Wagner - 216.360.0009 comes to Mace’s brand recognition. per spray products the company’s Mace leadership expects 2014 to be Cleveland, OH For one, consumers associate the core, Mace also is embracing elec- a good year for the company, which HannaChartwell.com name with the general product of tronic security technology, and will would be a change of pace. Recent pepper spray — a plus, until they as- release products this year that reflects years have been tough on Mace, sume a competitor’s pepper spray is the desire to further expand its reach. which has had three CEOs since Louis the same as that made by Mace. For example, Mace at the end of D. Paolino Jr. was let go in May 2008. In addition, consumers often think 2013 entered into a partnership with Its current president and CEO, John J. February 4, 2014 Mace just sells pepper spray, when SoloMetrics LLC, a research and de- McCann, joined the company at the the company also sells other person- velopment company in Chicago that start of 2012 after serving in those 12:00pm - 1:00pm al defense items, such as electronic specializes in technology for the se- same roles at Fitness Quest Inc., a dis- surveillance and alarm systems. curity sector. Mr. Meador said that tributor of home exercise equipment. There are other hurdles for Mace, partnership should help Mace devel- According to documents Mace “The Long Reach of the Drill Bit – How Shale Gas is but branding is a big one. op tech-based products such as pen- filed with the U.S. Securities and Ex- Impacting Ohio’s Economy” “We have challenges ahead of us, dants or chips that help track individ- change Commission, Mr. Paolino no question about it,” said Mace’s uals’ locations. was let go for “willful misconduct,” chairman, Richard A. Barone. Mace also plans to expand its related to the board’s “belief that Mr. Ned Hill So, Mace has taken steps to better alarm system products this year by Paolino has not followed the instruc- PhD, Dean of the Maxine College of Urban Affairs, understand consumers and how tions of the board or sufficiently per- introducing a lower-priced, home- Cleveland State University they interact with its products. In based alarm system that uses WiFi, formed his supervisory duties.” the last 18 months, Cleveland- Mr. Meador said. Both the new sys- In 2011, a cash-strapped Mace put based product design firm Balance tem and existing, hard-wired system together a refinancing initiative, is- Inc. has been working with Mace to will let users monitor and control suing rights to shareholders to buy learn more about why consumers them from a phone or computer. new shares. Mr. Barone said the SIGN UP FOR FREE TODAY! buy pepper spray and how different A big area of focus for the compa- company had exhausted its funds by regions perceive it. ny going forward is offering compre- that time. Mace was losing money as CrainsCleveland.com/Webinars “We needed to understand their hensive security risk assessments to it worked to divest itself of unrelated wants and needs,” said Sandy Hridel, schools — something Mace began businesses, such as car washes, and director of marketing at Balance. about six months ago. Mr. Barone it took an additional loss in 2010 Through national surveys and fo- said the company offers “realistic ap- when it paid about $4.6 million in a cus groups, Balance found the proaches” in a world where the con- settlement with Mr. Paolino, its for- product gives consumers a sense of versation has focused on whether to mer CEO who had refuted the confidence. But consumers aren’t arm everyone with firearms or to test charges of misconduct. interested in a universal approach everyone’s mental health. After the rights offering, invest- — they want a product that fits a The cost of the assessments, ment advisory firm The Ancora specific need, like a keychain con- which are offered through partner- Group Inc. of Beachwood picked up tainer they easily can carry around ships with security companies, start shares from hedge funds or on be- or a bear spray for hikers to take in the low thousands of dollars and half of clients, ultimately controlling along on the trail. increase based on the number of more than 40% of Mace. Mr. Barone, Rene Polin, president and founder buildings and the complexity of a who is Ancora’s chairman, said even at Balance, said the company has school’s current technology, Mr. after the refinancing, Mace contin- moved into product development Meador said. There is no obligation ued to lose money through the end of 2013. Last year’s move to Cleve- land represented a fresh start for Mace, which combined its head- quarters and its pepper spray pro- duction in Cleveland. Production had been in Bennington, Vt., and the headquarters was in Horsham, Pa. before a temporary move to Solon about a year ago, Mr. Meador said. The move to Cleveland allowed for more production efficiencies and ex- panded overnight delivery options, Mr. Meador said. Mace has about 90 employees total, with 25 to 30 in- volved in production in Cleveland. The majority of Mace’s pepper spray products now are made within its 50,000-square-foot building at 4400 Carnegie Ave., while the Mace-brand- ed electronics are bought from suppli- ers. Mr. Meador said some products are made to Mace’s specifications on a contract basis, while other are pur- chased and sold under a private label. Mr. Barone said he thinks the company has reached its inflection point and that it took its final major losses in 2013. He expects 2014 to be a big year for the company, one in which it can introduce new prod- ucts, make small acquisitions to build its profile and build awareness of the brand. ■ 20140120-NEWS--10-NAT-CCI-CL_-- 1/16/2014 3:17 PM Page 1

10 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JANUARY 20 - 26, 2014 Browns: Firings of ‘so many coaches’ have created pattern for team

continued from PAGE 3 in NFL coaching circles. Assuming er, you’re creating constant turmoil Mike Milby, president and CEO the rest of the head coaches’ jobs and upheaval.” are safe until next season begins, 14 of Ratliff & Taylor, a talent manage- Owner goes on offense ment and HR consulting firm in In- coaches will enter 2014 in their first dependence, said corporate studies or second years with their current Mr. Haslam is aware of the nega- have shown that replacing an exec- teams. More than half of the tive perception of his franchise and utive can cost “at least five times” league’s 32 head coaches — 18 — last week took a step to address it. the salary of the departed employ- will be in their first, second or third With criticism of his organization ee. Recruiting costs, the “down year in 2014. mounting faster than the defeats in time” in which the position is va- “I think sometimes there can be any one of the Browns’ 12 double- cant, the learning curve for the new value” in the quick decision on a digit loss seasons since 1999, Mr. leader and other factors often coach, said Dan Mahony, dean of Haslam had a letter delivered to the amount to a loss in revenue, Mr. Kent State University’s College of inboxes of the team’s season-ticket Milby said. Education, Health and Human Ser- holders last Wednesday, Jan. 15. Still, despite these negatives, the vices, who also teaches sports man- Mr. Haslam said in the letter that best decision an organization often agement. the Browns “have purposely been can make is to let a key employee go “If you made the wrong hire, it very methodical” in their search for quickly if it believes it doesn’t have doesn’t make sense to keep him,” Mr. Chudzinski’s replacement. The the right person in the job, accord- Dr. Mahony said. owner also said the position was a ing to Mr. Milby. However, with the Browns’ re- “very attractive one” in NFL circles “So often, people feel they need peated change in the head coaching — a belief that isn’t shared by vari- to wait longer” to fire someone, Mr. role, the team could find itself ous members of the national media Milby said. “When they do wait shunned by potential successors to after the Browns for the first time in longer, it’s a lose-lose for every- Mr. Chudzinski because of a per- team history didn’t bring a head body. If they do wait, the person GETTY IMAGES ceived lack of stability. coach back for a second season. might be miserable. And if they’re Browns CEO Joe Banner, left, and owner Jimmy Haslam are searching for their “I think the Browns’ problem is Mr. Chudzinski, the first of seven not doing well in their role, the second head coach in a year. they have fired so many coaches, NFL head coaches to lose their jobs damage that can be done to the or- seemingly annual conundrum for a “Is one season enough? I have no it’s more like a pattern than one after the 2013 regular season con- ganization is far greater than the Browns franchise that is searching idea,” Mr. Milby said. “If, in fact, mistake,” Dr. Mahony said. “You cluded, had three years and $10.5 cost of letting that person go and for its fourth head coach since 2010 that was an unreasonable amount can look at it and say the past lead- million remaining on his contract. finding the right person.” is the possibility, at least in the case of time and if Chud would’ve ership did that, but if you look at The Browns are responsible for the their current search, it indicates entire total, minus any salary Mr. Downside risk of Mr. Chudzinski, that it didn’t give proven he was a good hire, the con- a young coach enough of a chance sequences are huge.” they may be having some issues Chudzinski would receive from an- Of course, the flip side of the to succeed. It isn’t that change is uncommon finding the right person.” other team through 2016. While the Browns soon will hire Jim Kahler, executive director of their fifth head coach in the last six the Center for Sports Administra- years, their division rivals haven’t tion at Ohio University and a former had a coaching change since John executive with the Cleveland Cava- Harbaugh replaced Brian Billick as liers, called the decision to part with the Baltimore Ravens’ coach in Mr. Chudzinski so quickly “a big 2008. statement from ownership.” Marvin Lewis has been the “The Browns fan in me appreci- Cincinnati Bengals’ coach since ates that Mr. Haslam is willing to 2003. Mike Tomlin, who was hired say, ‘If we made a mistake, that’s a SHALE MAGAZINE in 2007, is the Pittsburgh Steelers’ $10.5 million mistake, and let’s get third coach since 1969. it done the right way,’” Mr. Kahler “On one hand, you’re being deci- said. “That’s admirable that you sive” by firing a coach, Mr. Reynolds have an owner that is willing to SPRING 2014 of Dise & Co. said. “But on the oth- throw that kind of money away.” ■

Our March edition will continue to inform readers on the markets and developments affecting the Utica shale - and how the ramp up in drilling activity is impacting the communities and businesses in and around Ohio’s major shale play.

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JANUARY 20 - 26, 2014 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 11 Scene: Publication’s younger audience has some ‘spending money’

continued from PAGE 3 struggled amid a sharp industry- of Ariel Castro and the real circum- revenue. But, he said that in the near the alternative Austin Chronicle. Euclid Media bought the four wide decline in classified advertis- stances behind the sudden depar- term, “I think a good amount of the Ms. Schirtzinger, who is in the publications from Times-Shamrock ing as free advertising venues such ture last fall of David Franklin as di- revenue growth will be in events, be- midst of a nine-month John S. Communications of Scranton, Pa., as Craigslist arose, though others rector of the Cleveland Museum of cause we found we can run them at a Knight Journalism Fellowship at which had put them up for sale last are thriving, said Tiffany Shack- Art. Scene was first to report that the pretty profitable rate.” Stanford, said the print editions of August. Times-Shamrock had pur- elford, executive director of the As- “personal reasons” for Mr. Franklin’s Scene put on four events in 2013, alternative weeklies also are thriv- chased Scene from Village Voice Me- sociation of Alternative Newsmedia. quick exit included the affair he’d including an ale fest and “Flavor,” ing in many markets. dia, a national owner of alternative One of the industry’s pillars, the had with a former museum staffer an affair most recently held last No- “What has been surprising to me weeklies, and a Scene competitor, Boston Phoenix, closed in 2013. who committed suicide in April. vember at the Western Reserve His- is seeing a big demand among read- the Free Times, from Times Publish- “Like everyone else in the media, But there are other reasons peo- torical Society that allowed atten- ers and advertisers for the print ing Co. of Erie, Pa., in 2008 and we’re in flux,” Ms. Shackelford said. ple read, too. dees to sample the offerings of product,” she said. “There’s not merged the Free Times into Scene. “There is competition (online) for “The music coverage attracts some of the area’s top chefs. It at- that ‘gloom-and-doom’ ethic that Mr. Zelman would not disclose listings and classifieds that were a readers,” said Cindy Barber, co- tracts as many as 1,000 people. print is going to disappear and it’s the purchase price for the four foundation of alt-weeklies.” owner of the Beachland Ballroom & Event sponsorship is not new for all going to go to hell.” weeklies and only would say that If alternative weeklies have a Tavern, a regular Scene advertiser media companies, but it’s a grow- Mr. Zelman said the papers in his Euclid Media is backed primarily by strength, it’s the loyalty of a targeted and a former editor of Free Times in ing trend among alternative media, group are a mixed bag financially, his family. He said he had been audience that can be attractive to the 1990s. But whether that cover- said Alexa Schirtzinger, former edi- with two of the publications doing looking for a new business opportu- some advertisers. The audience is age will be enough to keep Scene tor of the alternative Santa Fe well and the Cleveland and Detroit nity for some time — he even had young and local, and in many cases going is open to question in Ms. (N.M.) Reporter, who is examining publications trailing behind. inquired about Scene earlier last it uses the alt-weeklies for the latest Barber’s mind. future revenue models for local me- “One of our goals is to get all four year before it was put up for sale. information on the local music scene “I think that everybody is scram- dia at Stanford University. evened out to a nice, profitable lev- “I’m a news junkie; I’m very in- and other goings on around town. bling to translate to online, but I “I would say that events are the el,” he said. terested in news and the newspaper The audience at Scene and most don’t think anybody in Cleveland biggest trend (for alternatives) and Mr. Zelman said he expects to be business,” he said. “I want to see other alternatives is a post-college has done a good job of it,” Ms. Bar- one that I feel is most promising,” able to restore profitability at the those unique voices continue.” one in the 25- to 40-year-old range, ber said. Ms. Schirtzinger said. “These pa- two laggards. A lack of experience might be a Mr. Zelman said. “The future is translating updat- pers have unparalleled brands in “In Cleveland, there was a big handicap in some fields. But be- “People who have a little spend- ed information constantly about their communities and relation- push to really improve the editorial cause few people in media have yet ing money,” he noted. what’s going on,” she said. ships with their advertisers and work and the staff and do investiga- figured out how to make significant Scene’s emphasis editorially is on “Whether (Scene) can pull it off, I readers. They just have to leverage tive reports, as well as a push to in- money in the digital age, Mr. Zel- music and dining, though it also don’t know.” those relationships.” crease the sales staff,” he said of Ms. Schirtzinger cited the success moves that began before he took man sees no reason why he can’t was described recently by Cleveland Eye on events make an impact. Magazine’s Eric Trickey as “a rebel- of other alternative weeklies at stag- over. “There’ve been a lot of He isn’t alone in that thinking. lious alt-weekly” that scored with its Mr. Zelman said he believes creat- ing events, most notably the South changes over the last couple of He’s part of a trend of business peo- coverage of the young women held ing digital advertising packages that by Southwest multimedia festival years, and now were starting to see ple who are crossing over into me- captive by the late Ariel Castro. sell a combination of the website and and conference begun in 1987 in that coming to fruition along with ■ dia; they include Jeff Bezos, the The paper frequently splashes Scene’s social media sites can boost Austin, Texas, as a music festival by increasing the digital presence.” head of Amazon.com Inc., who last crime stories on its cover. The Oct. year bought The Washington Post. 16 cover story is a good example — No staff cuts are anticipated at “Inside the Biggest Heroin Bust in Scene or the other three media oper- Northeast Ohio History.” It tracks a ations now owned by Euclid Media drug sting from a heroin bust in Group — Detroit Metro Times, Orlan- Chicago in 2012 back to Cleveland. do Weekly and the San Antonio Cur- Distribution of the print version of rent. Mr. Zelman said Scene employs Scene is about 50,000 weekly, accord- 25 people at its Warehouse District ing to Mr. Zelman, who said Scene’s office in downtown Cleveland and website has increased its page views the company employs a total of 85. from an average 400,000 a month in 2012 to 1.8 million in December. A media sector in flux Some of those additional eyeballs Some alternative weeklies have may be attributed to Scene’s coverage

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12 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JANUARY 20 - 26, 2014

Attn: Manufacturers & Warehouses GOING PLACES JOB CHANGES ✔ ✔ Reduce Lighting Energy Cost 50% EDUCATION NORTHEAST OHIO MEDICAL ✔ ✔ FirstEnergy Rebates up to 35% UNIVERSITY: Carrie Bast to chief operating ✔ ✔ Double Plant Light Levels officer; Stanley D. Dannemiller to director, Comparative Medicine Unit. ✔ ✔ Krizansky Newman Ramsey Ballog 8-24 Month Payback FINANCE S&T BANK: Sean Dockery to vice president, business banker. FINANCIAL SERVICE Call Bob Taussig HOWARD, WERSHBALE & CO.: ROI Energy John P. Krizansky to principal. MALONEY + NOVOTNY LLC: Paul Alaburda Mueller Williams Wilson TODAY! Speyer to principal; Pamela Lebold and Jon Ruple to shareholders. 330-931-3905 HEALTH CARE www.ROI-Energy.com SISTERS OF CHARITY HEALTH SYSTEM: Terrence P. Kessler to president, CEO. INSURANCE MEDICAL MUTUAL OF OHIO: Joya Ambrosia Hoover Griveas Myeroff FGJL@=9KLG@AGK Newman to manager, interactive esolutions; Saleah Ramsey to manager, employee benefits; Drew LLC: Chip Hau- Ballog to director, IT administration. tala to principal. PAULO LEGAL PRODUCTS CO.: Malcolm Sedano BRENNAN, MANNA AND to business DIAMOND: Justin M. Alaburda and development man- Kyle L. Gaul to partners. ager, American JONES DAY: Adrienne Ferraro Brazing Division. Heidinger Hawal Cutler

POWER Mueller, Caroline M. Williams and Thomas A. Wilson to partners. NONPROFIT County Alcohol & Drug Addiction Services Board) to chair; Karen L. 9[gehadYlagfg^l`])-(egklafÛm]flaYd150 TAFT STETTINIUS & HOLLISTER BELLEFAIRE JCB: Lesley Hoover Talbott to first vice chair; Claudia LLP: Brian E. Ambrosia to partner. af\ana\mYdkafFgjl`]YklG`ag to capital campaign director, Jones to second vice chair; Carole THACKER MARTINSEK LPA: Wingspan Care Group. Mount to treasurer; Joan Villarreal O O Akkm]\Yl]2>]Z&)/ 9\[dgk]2>]Z&. EYl]jaYdk\m]2>]Z&)) Izoduwa Ebose-Holt to associate. CUYAHOGA ARTS & CULTURE: Jill to secretary. Paulsen to deputy director. :ggcqgmjY\lg\Yq;gflY[lEa[`]dd]KmklYj MANUFACTURING AWARDS Yl*).%-**%)+0+gjekmklYj8[jYaf&[ge ELIZA JENNINGS: Jennifer M. MOTIONSOURCE INTERNATIONAL Griveas to vice president of legal AMERICAN COLLEGE OF TRIAL affairs and general counsel. LAWYERS: William Hawal SPACES: Christina Vassallo to (Spangenberg Shibley & Liber LLP) to executive director. fellow. COMMERCIAL REAL ESTATE REAL ESTATE WOMEN CLEVELAND: Cecilia CBRE INC.: Bryant Bitar to Hyun (Siegel Jennings Co. LPA) associate. received the 2013 member of the Year Award; Debbie Feller (McSteen STAFFING & Associates Inc.) received the 2013 DIRECT CONSULTING Deborah Rockner Klausner Award; ASSOCIATES: Frank Myeroff Eve Moss (Clarendon) received to president. the 2013 Rising Star Award; Irene MacDougall (Tucker Ellis LLP) ROGERS GROUP: Matt Burns, received the 2013 Joe Bochin, Bryan Hill and Keith Member-to-Member Business Award. Dasbach to account managers. LEADINGAGE OHIO: Susan Book- BOARDS shar (Breckenridge Village) received the 2013 Board Memberof Distinction BETTER BUSINESS BUREAU Award. : Ella Fong (WVIX/WCPN Ideastream) to MALTZ MUSEUM OF JEWISH chairman; Moreen Bailey and Jim HERITAGE: Alexander M. Cutler Lineweaver to vice chairmen; Cary (Eaton) received the Malta Heritage Root to secretary; Bill Mann to Award. treasurer. GIRL SCOUTS OF NORTH EAST Send information for Going Places When it comes to your company’s network, we hit the mark. OHIO: Brenda Heidinger (Mahoning to [email protected]. Performance. Economy. Efficiency. A direct fiber connection from Fibertech scores a bull’s-eye for your business. We own and operate 260 route miles of all-fiber network in the Cleveland/Akron area alone. Let us design a custom solution with unmatched scalability from 5 Mbps Ethernet, DWDM, This Unit is and dark fiber—backed by award-winning customer service, before and after the sale. Easier to Rent!

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WHAT THE HEALTH CARE COMMUNITY IS SAYING

■ What attributes are necessary titude toward innovative and to be a leader in the health care strategic thinking, the ability to sector of tomorrow? align organization resources, and the ability to create new and ef- DANNY WILLIAMS fective partnerships. Additional- Executive director ly, it is expected that health care The Free Medical Clinic of Greater leaders will be managing in two Cleveland worlds for the foreseeable future as current operations must suc- think it’s important to cessfully continue while complex address this question both transitions to completely new from the perspective of the ways of doing business occur. health care institution as Iwell as the individual MEREDITH BOND health care Dean and professor leader. College of Sciences and Health Institutions Professions, Cleveland State should be University seeking bility to fully integrate leaders who preventive medicine, es- are comfort- pecially health behavior able with emerging new tech- modi- nologies and who understand fication,A into both the benefits and limitations population of those technologies. health, as a WHO TO WATCH In addition, health care institu- means to tions should seek leaders with make health the requisite content expertise, care delivery but who also have the maturity most effective. and emotional intelligence need- ■ Ability to ed to nurture and motivate an in- understand the rapidly changing IN HEALTH CARE creasingly diverse work force. face of health care and how the Finally, from the institution’s Affordable Care Act will influence perspective, an effective leader health care delivery and primary here are so many people doing are facing a changing health care environment must have a sufficient ethical care physician shortage; need to full of new challenges — and opportunities. mooring to allow him or her to be nimble and willing to lead the interesting things within Northeast stay focused on the organiza- In this section, we take a look at just a few of changes in health care nationally. Ohio’s health care sector. Their tion’s mission in the face of sig- ■ Value the contributions of all efforts range from direct patient care those whose efforts within the region’s health nificant pressures to produce health care professionals. ever-increasing returns on in- ■ Tto administrative and research work, but all care sector are worth watching. Be fully engaged with busi- vestment. ness and local community orga- Individual leaders hoping to nizations to understand hurdles have a long-term career in health with implementation of the care must have a strong interest Affordable Care Act. in life-long learning. Today’s ■ Be a strong advocate for trying to make the hospital as effi- exam rooms by using data to esti- DR. DAVID CHAND challenges require an ability to wellness and healthy lifestyle cient and effective as it can be. mate future demand, by making the develop and apply creative new education. Walk the walk. Pediatric hospitalist, deployment As one of five project leaders new rooms flexible enough to han- approaches, while also adapting ■ Be highly sensitive to the director within the hospital’s Mark A. Wat- dle almost any patient and by hav- old strategies to new problems. human and economic costs of Akron Children’s Hospital son Center for Operations Excel- ing patients get tests done before Effective leaders also must have health disparities. Work with r. David Chand always lence, Dr. Chand has had a big im- going to an exam room. an ability to leverage their own local partners to focus leadership assumed he’d become a pact on the hospital since he was He also got the architects, con- impact through common and team on developing strategies to physician, just hired in 2008. tractors, staff members and other uncommon collaborations. And, address health issues of like both of his One example is under stakeholders involved in the de- an appreciation of the value of medically underserved. Dparents and his sister. construction today: Dr. sign process. respectful persistence is indis- ■ Have a global perspective on What he didn’t know is Chand helped lead the de- “By involving everyone from the pensable. There is no substitute health — be an advocate and that he’d spend most of sign of a new emergency beginning, you lose a lot of waste,” for perseverance. leader in developing internation- his time diagnosing med- department. The depart- he said. al partnerships to combat global ical problems of a differ- ment is being incorporat- In 2011, while studying for his STEFFANY LARKINS health problems. ent kind — the kind that ed into the first floor of master of business, operational ex- keep his hospital from the new tower the hospital cellence degree from Ohio State Executive vice president, running at full tilt. is building as part of a $180 million University, he helped the hospi- chief of staff, diversity officer DR. RONALD GOLOVAN Dr. Chand is a pediatric hospi- expansion project. tal’s outpatient psychopharmacol- Medical Mutual of Ohio Medical director talist at Akron Children’s Hospital, His team was able to reduce the ogy clinic cut the average wait t Medical Mutual, we Be Well Solutions but nowadays he spends only five size of the department by 20% com- time to get an appointment from recently have gone omorrow’s successful or six weeks a year working with pared to the original plan. For in- 50 days to about seven. through a process to re- leaders will be able to patients. The rest of the time he’s stance, they reduced the number of See CHAND Page 16 define the competencies adapt to and accept that weA expect our leadership team to change is both inevitable possess. Tand necessary. TAMIYKA ROSE news when MetroHealth has a Ms. Rose said. “The policy I helped At the top of The eco- breakthrough, and she’s OK with create helped save someone’s life.” the list is the nomic and Manager of state government that. After all, she’s not in it for the John Corlett, MetroHealth’s vice “Ability to demographic relations fame or money. She’s also not a president for government relations Conceptual- forces that will The MetroHealth System doctor, so her work helps Metro- and community affairs, described ize,” which we drive health ast year was a watershed Health’s patients in a far different Ms. Rose as “quietly effective.” define as an care did not year for Tamiyka Rose and way. “She’s not a person who talks a ability to men- exist in years MetroHealth — the “It’s all about how I’m lot about herself, brags or pro- tally assemble past. In organization she able to impact and change motes herself,” Mr. Corlett said. multiple and divergent pieces of response, new avenues to deliver Ltirelessly advocates for in lives of those who are less “She just goes about getting her information into a coherent care such as worksite wellness pro- Columbus as its manager fortunate than I am,” she work done. She has shown a won- whole. The entire health care in- grams and patient centered med- of state government said. “I’m able to impact derful capacity to connect with all dustry will continue to be dy- ical homes will provide alterna- relations. policies that can improve kinds of people, particularly our namic and unpredictable as the tives to traditional delivery models. She and her team suc- the health of those less physicians because she works with Affordable Care Act unfolds, and Effective leaders will adapt, but cessfully lobbied state and fortunate than I am.” them on different projects, trying we expect the ways in which care will not simply accept change for federal regulators for an While she spends a to connect them with resources on is delivered and financed will be the sake of change. Relying on vi- experimental Medicaid waiver great deal of her time in Colum- the state level.” transformed. sion they acquire from their ex- program known as Care Plus, bus, Ms. Rose regularly mingles While 2013 was a year of profes- Key attributes of a transforma- periences will also guide leaders which extended health coverage to with MetroHealth’s patients. Ms. sional successes for Ms. Rose, a tional leader include a strong ap- toward a successful future. nearly 30,000 uninsured residents Rose receives treatment for multi- personal achievement — the birth in Cuyahoga County. Later, Metro- ple sclerosis once a month. of her daughter, Jasmyne — out- Health, along with other health During one of her treatments, shone them all. Also, in her spare FOR MORE care providers, successfully lob- she met another patient with a time, she volunteers for the Na- Curious what these health care leaders think the next challenges will be? bied for an expansion in Medicaid rare condition who said the cover- tional MS Society where she offers Follow us on Facebook (CrainsCleveland), Twitter (@CrainsCleveland) or eligibility. age she received through the Care legislative advocacy advice and LinkedIn (crain’s-cleveland-business), check out our daily email newsletter Still, Ms. Rose’s name isn’t the Plus program helped save her life. volunteers, raising money for the this week or go to: www.crainscleveland.com/challenge. one in press releases or on the “That just touched me to no end,” organization. — Timothy Magaw 20140120-NEWS--14-NAT-CCI-CL_-- 1/16/2014 3:48 PM Page 1

14 CRAIN’S CLEVELAND BUSINESS WHO TO WATCH IN HEALTH CARE JANUARY 20 - 26, 2014

DR. SUMITA KHATRI riers between the institute’s chairman. are in medical leadership with Dr. KATE FOX NAGEL area medical Dr. Khatri is one of three co-di- Pamela Davis, dean of the School Co-director, Asthma Center institutions in rectors of the institute and serves of Medicine at Case Western Re- Chief administrative officer Respiratory Institute order to educate as its administrative lead, said Dr. serve University, the dean asked Care Alliance Health Center patients and Wiedemann, who noted, “She bal- her to create a program to help r. Sumita Khatri’s goals ate Fox Nagel didn’t know their families ances many different activities remedy it. The result is a competi- in her professional life anything about public are to break down dis- about properly and does them well.” tive program that gives selected health parities in treating asth- managing the Terming herself “a homing pi- candidates from local medical in- until her Dma and help increase the number lung ailment. geon,” Dr. Khatri grew up in Lynd- stitutions workshops on executive Khusband, then of women in medical leadership. That effort, along with her service hurst and returned here after five skills and leadership. “I feel good when I hear about on local and regional American years in Atlanta, where she served Asthmatic herself, Dr. Khatri said heading to people with asthma getting the Lung Association committees, led on the staff of the medical school she originally planned to practice medical school, treatment they need,” said Dr. Kha- to the group naming the institute a at Emory University and earned a pediatrics in a rural area, but suggested the tri, who sees patients and works in regional “Lung Champion.” master’s degree in clinical re- switched course to pulmonary field to her. the Clinic’s intensive care unit in Dr. Khatri, who did a residency in search. medicine, in part because her late “He went to a addition to serving as a co-director pulmonary critical care at the Clin- She said she is a “Midwestern” father was treated for lung cancer. medical school of the respiratory institute and ic, was recruited in 2010 from person at heart. “I enjoy Cleve- She said she was struck by how im- that had a big emphasis on public,” helping oversee medical research MetroHealth because of her inter- land,” she said. “It’s a big city but portant it was to pulmonary pa- she recalled. “And when we would associated with asthma treatment. est in asthma. The Clinic was form- you can meet everyone you need tients in the intensive care unit that talk about what I wanted to do with In 2013, she co-hosted North- ing its respiratory institute to focus to know to get things done.” she was there for them, even if they my life, he said, ‘You should really east Ohio’s first World Asthma attention on respiratory illnesses, And she does get things done. could only communicate “with a look at this public health field,’ Day, designed to break down bar- according to Dr. Herb Wiedemann, After discussing how few women hand squeeze.” — Stan Bullard because it was always important to me to be on the front end, I wanted to help people not get sick.” ELIZABETH V. LOONEY that worked to February to NEOMED that’s personal level,” recognizing them Ms. Nagel got a master’s degree pair up commu- aimed at increasing awareness of for who they are and what they Second-year student in public health from Johns nities, churches and raising funds to stop violence need. Hopkins University and joined the College of Medicine, Northeast Ohio and schools in against women and girls. “This is exactly the kind of per- Medical University Cleveland Clinic in 2004, working the United “Elizabeth has a demonstrated son we need in health care, now in a variety of external relations States, Australia t was Elizabeth V. Looney’s ongoing life story which suggests and in the future,” Dr. Porfeli said. jobs before helping create and and Canada that she’s committed to providing “As health care gets increasingly commitment that helped direct its department of public with community care to communities that need it overburdened because of the catch the attention of the health and research in 2009. She is committee that awarded her projects in the most,” said Erik Porfeli, assistant shortage of physician providers, currently working toward a I$30,000 a year for the remaining Latin American country. dean of community engagement (we) need people who can connect doctorate in public health through years of her studies. She left inspired. and admissions for NEOMED. quickly and intimately.” the University of North Carolina at Ms. Looney, a Northeast Ohio “Growing up on the West Side of He chairs the selection commit- Ms. Looney’s passion for serv- Chapel Hill. Medical University student who Cleveland, you’re not rich but tee for Choose Ohio First, the ing the underserved has roots, she received the scholarship last year, you’re not poor,” said Ms. Looney, state-funded program that awards said, in the Jesuit model of service In March 2012, she joined the not only voiced her passion for a native of Cleveland’s West Park scholarships to medical students and how her family has commit- Care Alliance Health Center as its serving disadvantaged communi- neighborhood. “It really helped me who commit to practicing primary ted to ministry. chief administrative officer. The ties — she already had done it. see my position in the world, how care in the state. Ms. Looney is “I want to be an advocate and Care Alliance provides During her junior year at the privileged I really am … how much one of six NEOMED students to an ally for people who don’t al- comprehensive medical and dental University of San Francisco, Ms. of a difference I can really make.” receive the award in 2013. ways have their own voice, who care and patient advocacy, with Looney studied abroad in El Sal- More recently, Ms. Looney is Ms. Looney, 29, is almost don’t have somebody to give ex- a focus on the city’s homeless vador. When the fall semester the student point person for V- halfway to her medical degree, pression to their experiences,” she population and public housing ended, she stayed for the spring to Week, a week of events, education and already, Dr. Porfeli says she said. “… That’s what drives me.” residents. volunteer with an organization sessions and workshops coming in connects with people on a “very — Michelle Park Lazette As a Federally Qualified Health Center, it gets much of its $5.2 million annual budget from the BENJAMIN SUTTON health care and execution of the system’s time with him, Mr. Strauss said he federal government. While many powerhouses — business plans. In 2012, he took on almost considers Mr. Sutton a son. patients may qualify for free care, Vice president, Integrated Summa Health an additional role of leading the “These are stressful times, and Care Alliance patients may pay a Innovations and Strategy System in team aimed at pulling roughly $1 we keep layering stuff on him, and portion of the cost of care based on Summa Health System Akron. billion in costs out of the system he’s pretty resilient and able to step their income. enjamin Sutton never in- “I knew as over the next decade. up and get it done,” Mr. Strauss tended to land in the much about He’s also been instrumental in said. He added, “It’s been fun to see With federal and foundation health care industry. Hav- health care as developing the relationship with him and his team put out these new funding the agency is building a ing completed his under- any other indus- HealthSpan Partners, the subsidiary plans that work on improving new clinic on the city’s East Side, at Bgraduate degree in mathematics try and just went with it,” said Mr. of Catholic Health Partners in efficiency and profitability.” East 30th Street and Central and economics at Denison Uni- Sutton, who later earned his MBA Cincinnati that recently purchased Mr. Sutton, a native of Charleston, Avenue. It currently operates three versity, Mr. Sutton claims he was from Ohio State University. a minority stake in Summa. Mr. W.Va., lives in Hudson with his wife centers, one downtown on St. Clair “qualified for just about nothing.” He added, “It’s a really interest- Sutton joined the health system in and two daughters. Time spent not Avenue, another at the Carl B. But a chance gig at Medimetrix, ing industry that is in no way sim- 2006 as the planning manager. working or with his family is devoted Stokes Social Services Mall on a Cleveland-based health care ple and is constantly changing … Summa CEO Thomas Strauss de- toward baseball card collecting. His Woodland Avenue on the city’s East consulting firm, gave him his start While I don’t touch patients on a scribed Mr. Sutton as someone goal is to have every type of George Side and one at Riverview Towers in the field. Now, at 36 years old, daily basis, I feel some connection who’s “unflappable,” saying that Brett card in existence. At present, on the West Side. Mr. Sutton serves as vice president with the end result.” Mr. Sutton shows little emotion he has nearly 600 cards of the former Francis Afram-Gyening, the Care of integrated innovations and In his role with Summa, Mr. and is very deliberate and thought- Kansas City Royals third baseman. Alliance’s CEO, said Ms. Nagel’s strategy for one of the region’s Sutton supports the development ful. Given that he spends so much — Timothy Magaw role “is to oversee all of our administrative functions, but more importantly oversee our strategic initiatives. She is responsible for seeing that we are moving forward.” Congratulations, Mr. Afram-Gyening said the new strategic plan focuses on raising Toni Hare money for and building the new Nesco Resource, one of the fastest growing large East Side center and in establishing a program of behavioral services for staffing firms in the USA, has been recognized for dŚĞĞŶƚĞƌĨŽƌ,ĞĂůƚŚīĂŝƌƐ patients. the past two years as Best of Staffing from Inavero “We’re a small community health ĂŶĚŝƚƐďƵƐŝŶĞƐƐĂĸůŝĂƚĞ center, and we take care of the for both categories of Client and Talent. CHAMPS Healthcare are most disenfranchised of our community,” Ms. Nagel said, • Staffing expertise in Engineering, Technical, Light Industrial and • Staffing expertise in Engineering, Technical, Light Industrial and volume ƉůĞĂƐĞĚƚŽĐŽŶŐƌĂƚƵůĂƚĞ,ĂƌĞ adding that the Care Alliance has volume on-site delivery in the manufacturing and automotive been described as “the safety net of on-site delivery in the manufacturing and automotive industries. ŽŶŚĞƌƌĞĐĞŶƚƌĞĐŽŐŶŝƟŽŶďLJ dŽŶŝ,ĂƌĞ͕Z,/d͕dZ industries. the safety net.” • National scope with 72 offices in 16 states. ŽͲƚƌĂŝŶĞĚĐŽŶƐƵůƚĂŶƚ • National scope with 72 offices in 16 states. ƌĂŝŶ͛ƐůĞǀĞůĂŶĚƵƐŝŶĞƐƐ͘ sW͕,DW^KŶĐŽůŽŐLJ Because the centers are focused not just on medical care but on the Visit us at www.nescoresource.com for more most basic needs of the people who informationVisit us at and www.nescoresource.com to contact your nearest branch.for more ,ĂƌĞŝƐĨĞĂƚƵƌĞĚŝŶƚŚŝƐŝƐƐƵĞ come to the centers — such things information and to contact your nearest branch. ĂƐŽŶĞŽĨƚŚĞϭϭEŽƌƚŚĞĂƐƚKŚŝŽŝŶĚŝǀŝĚƵĂůƐ as blankets, shoes and finding food — Ms. Fox believes her work has an ƌĞĐŽŐŶŝnjĞĚĂƐWho to Watch in Health Care͘ impact. “It’s always been important to me that I go home at the end of the ϭϮϮϲ,ƵƌŽŶZŽĂĚĂƐƚůĞǀĞůĂŶĚKŚŝŽϰϰϭϭϱ The Center day and feel good about how I for Health Affairs ĐŚĂŶĞƚ͘ŽƌŐĐŚĂŵƉƐŚĞĂůƚŚĐĂƌĞ͘ĐŽŵ spent my day,” she said. and CHAMPS Healthcare — Jay Miller 20140120-NEWS--15-NAT-CCI-CL_-- 1/17/2014 1:41 PM Page 1

JANUARY 20 - 26, 2014 WHO TO WATCH IN HEALTH CARE CRAIN’S CLEVELAND BUSINESS 15

DR. BENITO A. ALVAREZ BRIAN GRIMBERG inventor of something called a RAM “That’s my world. Device, which stands for Rapid Senior vice president of physician alignment, That’s what I’m used Assistant professor of international health Assessment of Malaria. president of Akron General Partners Physician Case Western Reserve University School Like something out of a “CSI” crime dra- Group, staff physician to doing.” of Medicine’s Center for Global Health ma, the device uses light and magnetic Akron General Health System – Dr. Benito A. Alvarez on and Diseases fields to identify the magnetized waste that his roles with the Akron malaria parasites emit in their host’s r. Benito A. Alvarez’s responsibilities rian Grimberg is General Health System and blood. as the senior vice president of not a medical its Partners Physician Group With a single drop of blood, the device physician alignment for the Akron doctor, but that can confirm the presence of malaria, at a General Health System and as doesn’t mean fraction of the cost of other devices and in Dpresident of its Partners Physician Group time practicing medicine and about 60% on Bhe’s not in the business a hand-held size that is dwarfed by other require him to have a deep understanding of administrative tasks. The divide keeps him of saving lives. pickup-truck-sized tools now used. It also what it means to practice medicine in the “grounded,” he said, and helps him Dr. Grimberg just produces results in 20 seconds, instead of system. understand what the doctors in the system are prefers to save them en the full hour or more that current diagnos- going through. That’s not a problem for Dr. Alvarez, who masse — which is what he hopes to do tic methods require. As the senior vice president of physician also still works in obstetrics and gynecology at with his research into malaria and the in- Though he jokingly describes the device alignment, he works to establish relationships Akron General. vention of an important new diagnostic as “two refrigerator magnets and a laser “That’s my world,” Dr. Alvarez said. “That’s with doctors in the community who aren’t tool to help combat the disease. pointer,” the invention is a mix of medi- what I’m used to doing.” officially affiliated with the health system — He began studying infectious diseases cine, physics and electronics. Few other But this isn’t a case of everyone must do and lets them know they can change that. when he was just 16 — at the Governor’s people could have brought it to fruition, more — Dr. Alvarez insisted on the dual role “I’m the relationship guy,” he said. Institute for the Gifted and Talented at says Dr. Grimberg’s lab manager, D’Arbra when he returned to Akron General from the And as the president of the Partners Case Western Reserve University, where Blankenship. Cleveland Clinic about six months ago. Physician Group, he works with the Dr. Grimberg now works. But he didn’t fo- “Part of what makes him so innovative is In 2011, Dr. Alvarez spent about six months approximately 140 physicians Akron General cus on malaria until after he earned his he’s using so many different branches of as Akron General’s senior vice president of has in-house. doctorate from Wake Forest University in science in order to create a real solution,” medical affairs, chief medical officer, which It’s difficult to be an independent doctor in 1996. Ms. Blankenship said. “Engineering, was a purely administrative role. He liked today’s world, Dr. Alvarez said, and the health Since then, he’s been all over the world physics, biology — they talk differently, working in the health system, but left for the system can take some of that burden in terms studying the disease and the five species of they think differently and they value pro- Cleveland Clinic so he could start seeing of paperwork. He’s been working to get to protozoa that spread malaria among hu- jects in different ways.” patients again. know the doctors in the system one-on-one mans. That includes such destinations as Already, the invention has gotten the in- When Akron General came calling, he had and encouraging them to get to know each Peru or Papua New Guinea, where Dr. terest of the military, health-related non- just one request: “Listen, I’ll come back if I can other, too. Grimberg said some residents can get up governmental organizations, national gov- be a doc,” he said. He’s aiming to reduce the number of to 10,000 mosquito bites in a single night. ernments, large hospitals and other Dr. Alvarez’s career has taken him in a patients who leave the system simply The disease gets a lot of attention, and organizations. Now, Dr. Grimberg hopes variety of directions, from large hospital because their Akron General physician didn’t deservedly so, because it’s a killer — even to complete the final testing of the device systems to a private practice. know there was a relevant specialist, like a though most adults who get it will survive and bring it into production, hopefully He spent five years as a flight surgeon in the cardiac surgeon or an endocrinologist, in the the disease. with a manufacturer in or near Northeast Air Force. He joined in 2003, after Sept. 11, system. “You are not in danger, but your chil- Ohio. with the intention of helping the country and Dr. Alvarez is a person who gets a handle on dren are — especially if they’re infants,” If the device works, it could help save of setting a positive example for his two issues quickly, looks for solutions and does Dr. Grimberg said. “About 95% of the mil- countless lives, not to mention the pro- children. what needs to be done, said Dr. Thomas L. lion deaths a year caused by malaria are ductivity lost to malaria. He was raised about an hour from West “Tim” Stover, president and CEO of Akron children under 5.” As for Dr. Grimberg, he’ll still have work, Point in New York, the child of Cuban parents General Health System. As a result of his studies, Dr. Grimberg he said. If the diagnosis of malaria can be who left when Castro took over. “He’s a problem-solver,” Dr. Stover said. not only has attracted new research mon- improved, so can its treatment, he reasons. Today, Dr. Alvarez spends about 40% of his — Rachel Abbey McCafferty ey to his institution, but he’s the lead — Dan Shingler

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16 CRAIN’S CLEVELAND BUSINESS WHO TO WATCH IN HEALTH CARE JANUARY 20 - 26, 2014

JAMIE STANOS is afraid of TONI HARE DR. ROBIN NORRIS trying a new “There is not Chief operating officer approach. Vice president one family Director, Pediatric Developmental The Centers for Dialysis Care “He has a CHAMPS Oncology Therapeutics Program good gut out there UH Rainbow Babies & Children’s hen Jamie Stanos took ig data” is a term that instinct and that has not Hospital over in 2008 as director “ only in the last few years vision for where of operations for the has become part of the been n just 16 months at UH to take the Centers for Dialysis public vernacular. But touched by Rainbow Babies & Children’s Care,W the economy was in the organization in ToniB Hare has been dealing with Hospital, Dr. Robin Norris has midst of a tailspin. the future,” said Ms. Douglas, who cancer. ... I found the big data her entire career — and us- helped secure two prestigious Still, Mr. Stanos — who was 35 also worked with Mr. Stanos at the place where I could make Igrants for the in- ing it to help hospitals and other in- years old at the time he joined the Renal Care Group. stitutions chart more effective the biggest contribution.” stitution’s pedi- CDC — has managed to help lead Recently, the CDC has been atric cancer re- courses of action to treat patients his organization forward, working undertaking a $5 to $6 million – Toni Hare, on her role as vice search. with cancer. to trim costs, improve facilities and effort to renovate a number of its president at CHAMPS Oncology The first was a Ms. Hare, 59, is a Commission on participate in the broader national locations, including those in $500,000 award Cancer-trained consultant (one of discussion of ways to improve the Euclid, Shaker Heights, Cleveland from The St. th only 36 nationwide) who special- health care system. West (West 25 Street) and coming a doctor or nurse, her Baldrick’s Foun- The 40-year-old nonprofit for Cleveland East (). izes in compliance consulting for talents would best be used in health dation, a Mon- which Mr. Stanos works has 18 The organization additionally in the national cancer registry, a mas- information management. rovia, Calif.-based nonprofit that locations and 20 programs, 2013 created a 160-page document sive collection of data related to “There is not one family out there has raised more than $140 million including a site as far east as that outlined the parameters for a cancer and tumor diseases. that has not been touched by to fund cancer research. The Youngstown. The $85 million dialysis-specific Accountable Care A big part of her job, as well as cancer,” she said. By devoting second was a 10-year, $1.2 million organization employs about 550 Organization. The CDC was selected that of the cancer information spe- herself to a career that involved the grant from Alex’s Lemonade Stand people and has more then 80 by the Centers for Medicare & Med- cialists at CHAMPS Oncology, an use of data analysis to improve the Foundation, a Wynnewood, Pa.- icaid to work on the project aimed at referring nephrologists. affiliate of the Center for Health Af- prospects of people battling cancer, based nonprofit named developing an improved care model “CDC was for the longest time a fairs, is to work with cancer pro- “I found the place where I could after Alexandra Scott, who in 2004 for patients with end-stage renal dis- well-kept secret in the community,” grams in 15 states to analyze data make the biggest contribution.” died at age 8 after battling cancer. ease; it was the only small dialysis or- said Mr. Stanos, who noted that his and to turn it into information that William D. Keckan, executive “She’s terrific,” said Dr. John Let- ganization in the country to submit organization launched a new can be used to achieve accredita- director of system integration for terio, who leads the Division of Pe- an application to participate. branding campaign within the past tion, to improve administrative the Cleveland Clinic’s community diatric Hematology/Oncology at several years. “That’s something Ultimately, Mr. Stanos said his planning, to bolster community University Hospitals Case Medical goal is to continue building a sys- hospitals and family health centers, I’ve been working on changing.” outreach and to clarify cancer care which use CHAMPS Oncology’s Center and Rainbow, of Dr. Norris. A Northeast Ohio native, Mr. tem of comprehensive care for the objectives. services, said Ms. Hare is “a very “She’s only been here a year, and Stanos’ previous experience prior CDC’s roughly 2,000 patients, one In addition to cancer registry impactful person” in the health she’s already captured two very to the CDC had included working that includes education, partner- management, CHAMPS Oncology care industry in Northeast Ohio and prestigious awards.” as director of operations for ships and a broad base of services, provides clients with specialized beyond. Dr. Letterio said the $500,000 Nashville, Tenn.-based Renal Care including outpatient intervention- grant went to UH, and the $1.2 mil- al procedures. compliance management services, For instance, he said CHAMPS Group and as executive director of including Commission on Cancer lion award went to the Case Com- the Westlake branch of the YMCA Indeed, Mr. Stanos noted Oncology’s analyses have helped consulting, as well as workflow and prehensive Cancer Center. of Greater Cleveland. He earned that service in the past year has the community hospitals and productivity analysis. Ms. Hare said family health centers improve The funds will help Dr. Norris and his bachelor’s degree from Kent been opened up to provide pain her colleagues in their daily quest to the cancer data help CHAMPS On- cancer patient navigation, which State University and his MBA from management, uterine fibroid identify safer, more effective treat- cology clients evaluate their pa- can be confusing in large hospital Cleveland State University. embolization and tumor ablations, ments for children, adolescents and tients’ outcomes and quality of life, systems. Improvements in Mr. Stanos said he largely has among other things — new territo- young adults with cancer. which leads to long-term improve- navigation — on issues including focused on operational efficien- ry for an organization that had Dr. Norris said she is a “transla- ment in treatments. finances, transportation and cies, reducing total expenses by provided primarily dialysis ser- tional researcher.” She works in the That’s all intensely detailed, $1.8 million since 2010 without vices and treated dialysis access. patients’ fears — ease the burden lab, but sees patients individually data-driven work. But for Ms. Hare, any large-scale staff cuts. “We strive for a better future on patients during a particularly and in clinical trials conducted with the job has long been about more Tracy Douglas, corporate direc- every day,” he said. “… If you ride difficult time in their lives. the help of UH’s Seidman Cancer tor of dialysis services at the CDC, a bicycle down the street and stare than just numbers. “We have a lot of data, but Toni Center. said Mr. Stanos has very methodi- at the front wheel, you’re going to In college, Ms. Hare knew she takes us to how we can use it to “What is unique about Rainbow cally and strategically built his run into something.” was interested in a career in health improve patient care,” Mr. Keckan is there is a strong relationship with team, and he is not someone who — Amy Ann Stoessel care, but realized that instead of be- said. “She really has her eye on the the adult program at Seidman,” she future of where cancer care is said. going.” The New Jersey native was re- As a result of her experience in cruited to Rainbow after a seven- the field, Ms. Hare has been a year stint at Children’s Hospital of featured speaker at conferences of Philadelphia. Dr. Norris was put in the National Cancer Registrars charge of a program that is search- Association, the Association of ing for effective cancer therapies Community Cancer Centers and that have “less toxic effects” on the Commission on Cancer. children. Among whitepapers she has “That’s what’s most rewarding written or co-authored are “How for me,” Dr. Norris said of working Health Reform is Transforming U.S. with patients and their families Healthcare: Implications for Cancer during clinical trials and other Care Providers” and “Multiple treatments. “That pushes me to Program Accreditations: Mastering find more drugs (that work). I don’t the Juggling Act, Oncology want to ever be in a meeting with a Issues.” family and say, ‘I don’t have any Ms. Hare said health care reform options to cure your cancer.’ That is underscores the importance of the worst conversation you can CHAMPS Oncology’s work. have.” “Quality data that’s actionable, in Dr. Norris and her husband, Dr. a timely manner, makes providers Peter de Blank, a pediatric neuro- more efficient, which is what oncologist with whom she “shares a reform is trying to do and wall” at Rainbow, have two daugh- ultimately benefits the patient,” she ters — Casey, 5, and Reed, 3. said. — Scott Suttell — Kevin Kleps

Grace Wakulchik, chief operat- ing officer at Akron Children’s, de- Chand scribed the Northeast Ohio native continued from PAGE 13 as a great listener and a team play- The hospital dedicated more er. He’s also driven and disci- staff time to the clinic, but some of plined, she said, noting that he the reduction is likely due to the eats right and is a fan of CrossFit efforts of Dr. Chand, who also workouts. spent two years as a health care As the only doctor within the consultant for McKinsey & Co. Center for Operations Excellence, He prompted the clinic to start a he’s done a lot to get the hospital’s “daily huddle” where they work to- physicians focused on process im- gether to fill empty appointment provement, Ms. Wakulchik said. slots, and he reorganized the way “He has shown the organization Where futures beginSM the clinic gathers patient informa- that process improvement is not tion so doctors can focus more on just for managers and administra- treating patients. tors,” she said. — Chuck Soder 20140120-NEWS--17-NAT-CCI-CL_-- 1/17/2014 1:42 PM Page 1

JANUARY 20 - 26, 2014 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 17 LARGEST ARCHITECTURAL FIRMS RANKED BY LOCAL REGISTERED ARCHITECTS

Local registered Local office revenue Name of firm architects (millions) Address Total Top local executive Rank Phone/Website 01-1-2014 01-1-2013 staff 2013 2012 Major current projects Title Westlake Reed Leskosky 1422 Euclid Ave., Suite 300, PlayhouseSquare, Cleveland Cite de Democracie, Libreville, Gabon, Africa; FutureGen Visitor, Research, Paul E. Westlake Jr. 1 44115 46 46 140 NA NA and Training Center; Cleveland Clinic Avon Medical Center; Pennsylvania managing principal (216) 522-1350/www.wrldesign.com Academy of the Fine Arts; Renwick Gallery, Smithsonian Institution GPD Group Cuyahoga County Library, South Euclid Library; Akron Firestone High School; 2 520 S. Main St., Suite 2531, Akron 44311 34 24 418 $69.6 $53.3 Strongsville City Schools; McDonalds; YUM Brands; Jo-Ann Fabric and Craft Darrin Kotecki (800) 955-4731/www.gpdgroup.com Stores; City Of Akron Water Distribution Building president Herschman Architects Inc. National retailers-Dick's Sporting Goods; HH Gregg; Z Gallerie; Fred Meyer 3 25001 Emery Road, Suite 400, Cleveland 44128 25 22 56 $11.0 $9.5 Jewelers; Jo-Ann; Staples. Shopping centers in Southlake, Texas; Bismarck, Mike Crislip (216) 223-3200/www.herschmanarchitects.com N.D.; Williamsburg, Va.; Westfield, Ind.; Indian Wells, Calif. Rescue Village president KA Inc. Architecture The Quad, St. Charles, Ill.; Knollwood Mall, St. Louis Park, Minn.; Macy’s 4 1468 W. Ninth St., Suite 600, Cleveland 44113 24 22 48 NA $10.0 Department Stores; Horseshoe Casino, Baltimore, Md.; Liberty Center, Liberty John G. Burk (216) 781-9144/www.kainc.com Township; Eaton House, Dublin, Ireland; Johnson Court, Cleveland president Perspectus Architecture Health care (hospitals, medical office buildings, surgery centers, laboratories, Lawrence Fischer 5 13212 Shaker Square, Suite 204, Cleveland 44120 21 16 36 NA NA physician offices and rehab/fitness centers); government; higher education; William Ayars (216) 752-1800/www.perspectusarch.com senior living; retail; sports and recreation facilities; country clubs managing principals Vocon 5 3142 Prospect Ave., Cleveland 44115 21 18 130 $28.5 $18.5 KeyBank; Omnova; PricewaterhouseCoopers; Collection Auto Group; Cleveland Deborah V. Donley (216) 588-0800/www.vocon.com Clinic; Goodyear Tire & Rubber Co. principal URS Corp. Dana S. Mitchell, vice 7 1375 Euclid Ave., Suite 600, Cleveland 44115 20 22 236 $47.6 $56.0 Cuyahoga County; U.S. Coast Guard, Va.; Wylie, Columbus; Boeing; Care president, Cleveland/Akron (216) 622-2400/www.urscorp.com Alliance office manager Domokur Architects 8 4651 Medina Road, Akron 44321 18 15 38 $6.6 $5.4 KSU Tri towers; BGSU; Ridgecrest; J.M. Smucker Co.; FirstMerit; Forest Michael Domokur (330) 666-7878/www.domokur.com Preserve District of Cook County owner ThenDesign Architecture (TDA) Lakeland Community College science wing; University of Notre Dame Stinson 8 4135 Erie St., Willoughby 44094 18 17 38 NA NA Field; Brooklyn City Schools; Thiel College; Max Hayes High School; Beacon Robert A. Fiala (440) 269-2266/www.thendesign.com Health; Brokaw Advertising; Cleveland State University STEM laboratories managing partner Bostwick Design Partnership Cleveland Clinic; Parkersburg, W. Va. public library; Penn State Erie; UPMC Robert Lewis Bostwick 10 2729 Prospect Ave., Cleveland 44115 17 16 40 $7.5 $5.8 Hamot; CWRU; Porter Wright; BGSU; Erie Insurance; Saint Vincent Health president, (216) 621-7900/www.bostwickdesign.com System; ; KSU; CSU; Baldwin Wallace University director of design C.C. Hodgson Architectural Group Weils Memory Support; Catholic Health CCRC; Baptist Life Alexandria CCRC; 11 23240 Chagrin Blvd., Suite 350, Cleveland 44122 16 12 48 NA NA Pineapple House, Fla.; Abbey Delray South Rehab Center, Fla.; Montefiore Cornelia C. Hodgson (216) 593-0057/www.ccharch.com Hospice; Montgomery Place, Chicago; Veterans Affairs Martinsburg, W. Va. president Hasenstab Architects Inc. Akron Children's Hospital Critical Care Tower; John Carroll University Murphy 11 190 N. Union St., Suite 400, Akron 44304 16 17 35 $5.2 $7.4 Hall Dormitory; Ohio MHAS campus expansion; ARDL new office and Dennis Check (330) 434-4464/www.hasenstabinc.com compounding facility president Bialosky + Partners Architects LLC Crocker Park, Phase III; Schofield Building renovation; Parkwood corporate 13 2775 S. Moreland Blvd., Cleveland 44120 15 15 34 NA NA headquarters; Intesa at University Circle; Portage Crossing, Cuyahoga Falls; Jack A. Bialosky Jr. (216) 752-8750/www.bialosky.com 401 Lofts student housing-Akron; Ursuline College-CCHA senior principal Dorsky + Yue International Crocker Tower Fla.; Easton Center Ill.; Shops at Nanuet; Mixed-use resort 13 23240 Chagrin Blvd., Suite 325, Cleveland 44122 15 13 56 NA NA complex, Azerbaijan; MetPark III, Va.; Seasons Town Center, Canada; William Dorsky (216) 468-1850/www.dorskyyue.com Palisades at Crossgates; Medical/Commercial District, Turkey; Tanger Outlets managing principal Richard L. Bowen + Associates Inc. KSU College of Architecture; Vitamix headquarters; Hard Rock Rocksino; 15 13000 Shaker Blvd., Cleveland 44120 14 14 84 NA NA COTA transit facilities; 3rd District Police; Kent Courthouse; The Shoppes at Richard L. Bowen (216) 491-9300/www.rlba.com Parma; Tri-C police and fire; Walsh Univ. Ctr. for Transformative Learning president

Stantec Architecture Michael Reagan, v.p., University of Houston science building; Cleveland Clinic Taussig Cancer science and technology; 15 3700 Park East Drive, Suite 200, Beachwood 44122 14 14 25 $7.1 $6.5 Center; Cleveland Institute of Art; University of Akron Zook Hall renovation Michael R. Carter, (216) 454-2150/www.stantec.com managing principal ADA Architects Inc. National retail - large, medium and small box stores; shopping centers; Martin Strelau, president 17 17710 Detroit Ave., Lakewood 44107 13 13 40 NA NA renovation and adaptive reuse; educational K-12; child care; senior living; Kurt Schmitz (216) 521-5134/www.adaarchitects.cc supermarkets and office vice president, director Braun & Steidl Architects Inc. Akron Control Center, Akron; Greystone Hotel, Akron; The Depot student Charles Louis 18 1041 W. Market St., Akron 44313 10 10 24 $4.4 $3.4 housing and parking garage, Akron; Student housing, Toledo; Courtyard Hotel, Schreckenberger (330) 864-7755/www.bsa-net.com Orlando; Hyatt House, Raleigh; Residence Inn, Durham N.C. president RDL Architects Inc. 18 16102 Chagrin Blvd., Suite 200, Shaker Heights 44120 10 9 25 $4.5 $3.5 The Heights at Linden Square; Pinstripes Georgetown; Farrell Homes; Sisson Ron Lloyd (216) 752-4300/www.rdlarchitects.com Reserve; Magnolia Glen; Arhaus Furniture; George Street Commons president Richard Fleischman + Partners Architects Inc. J.W. Peck Federal Building, Cincinnati; Northern Kentucky University, Highland 20 1020 Huron Road, Suite 101, Cleveland 44115 9 9 22 $2.1 $2.7 Heights, Ky; Cuyahoga County Public Library, Brook Park; Wickliffe Public Richard Fleischman (216) 771-0090/www.studiorfa.com Library, Wickliffe; , Cleveland president The Austin Co. 21 6095 Parkland Blvd., Cleveland 44124 8 8 89 $58.4 $49.0 BASF lab renovation and expansion, Beachwood; Airbus new aircraft assembly Michael G. Pierce (440) 544-2600/www.theaustin.com plant, Mobile, Ala.; Bimbo Bakeries new bakery, Allentown, Pa. president Holzheimer Bolek + Meehan Architects Library projects in Ohio, Tennessee, Wisconsin, Colorado, Kansas, Virginia, Dan Meehan, Peter Bolek, 21 1382 W. Ninth St., Suite 300, Cleveland 44113 8 6 16 NA NA Louisiana, Missouri, Illinois, Texas, Georgia, Pennsylvania. Gilmour Academy David Holzheimer, (216) 421-1100/www.hbmarchitects.com Theatre principals CBLH Design Inc. GSA; VA Pittsburgh Healthcare System; CWRU; The Medical Center Co.; Marc B. Bittinger 23 7850 Freeway Circle, Cleveland 44130 7 8 14 NA NA BGSU; MetroHealth; EMH; Mercy Medical Center; Signet Enterprises; The Ohio Michael D. Liezert (440) 243-2000/www.cblhdesign.com State University, VMAC Wade Park, Columbus; Dayton and Clarksburg W. Va. principals Herman Gibans Fodor Inc.- Architects Slovene Home renovation, Cleveland; Westerly Apartments renovation, 23 1939 W. 25th St., Suite 300, Cleveland 44113 7 8 19 $2.3 $2.3 Lakewood; Anna Maria of Aurora, Aurora; Maple Park Place, Maple Heights; James G. Herman (216) 696-3460/www.hgfarchitects.com Kingsbury Apartments and Townhouses, Cleveland; Walton Retirement Home president Makovich Pusti Architects Inc. Cleveland Clinic; University Hospitals; MetroHealth; Robinson Memorial 23 111 Front St., Berea 44017 7 7 12 NA NA Hospital; Cleveland State University; Cuyahoga Community College; Veterans Ronald J. Makovich (440) 891-8910/www.mparc.com Administration Cleveland president

Strollo Architects Gregg Strollo, president, principal; Rodney 23 20 W. Federal St., Suite 604, Youngstown 44503 7 6 20 $3.7 $3.7 St. Elizabeth Boardman Health Center expansion; Inn at Ironwood Lamberson, executive vice (330) 743-1177/www.strolloarchitects.com president, principal

Hengst Streff Bajko Architects + Engineers Jim Streff, principal TMW relocation and renovation, Mayfield Heights; Volunteers of America architect, CEO; Peter 27 1250 Old River Road, Suite 201, Cleveland 44113-1243 6 5 22 $4.2 $3.9 - Cleveland; BASF LEED EBOM and renovation, Beachwood Kamis, principal, (216) 586-0229/www.hsbarch.com engineering Lesko Associates Inc. Avon Local Schools, new middle school; Vermilion Local Schools, new 27 27955 Clemens Road, Suite A, Cleveland 44145 6 6 10 $1.6 $1.1 elementary school, middle/high school renovations; Toronto City Schools, new Robert W. Blatchford Jr. (440) 835-0850/www.lesko-associates.com middle/high school; Midview Local Schools, new middle school president Robert P. Madison International Inc. Convention Center Hotel; Upper Chester Housing; CH-UH High School; Robert P. Madison 27 2930 Euclid Ave., Cleveland 44115 6 8 12 $1.2 $1.2 Cuyahoga County Data Center; CMSD Almira School; APS Seiberling School; (216) 861-8195/www.rpmadison.com St. Agnes Sanctuary Expansion; CMHA chairman, CEO Van Auken Akins Architects LLC 27 1422 Euclid Ave., Suite 1010, Cleveland 44115 6 7 23 NA $4.0 NA Jill V. Akins (216) 241-2220/www.vaakins.com principal Source: Information is supplied by the companies unless footnoted. Crain's Cleveland Business does not independently verify the information and there is no guarantee these RESEARCHED BY Deborah W. Hillyer listings are complete or accurate. 20140120-NEWS--18-NAT-CCI-CL_-- 1/17/2014 2:46 PM Page 1

18 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM JANUARY 20 - 26, 2014 UH: System’s accountable care service line is one of nation’s largest continued from PAGE 1 Differing philosophies buying spree of Northeast Ohio However, Mr. Zenty argued that trolled cost. They’re not necessarily knocking community hospitals in the 1990s 25% of hospitals nationwide lose University Hospitals’ ACO ser- on doors, begging struggling hospi- When Mr. Zenty took over for and early 2000s. In the last few money on their operations. He al- vice line, which is among the na- tals to come on board. Farah Walters as University Hospi- years, though, the Clinic has pre- ready sees ways UH can help tion’s largest, continues to grow “Where there are opportunities tals’ chief in 2003, the health system ferred to extend its reach in other Robinson reduce costs, especially and now includes more than for growth and improvement and was predominantly a player on ways, particularly through affilia- through sharing administrative 170,000 self-insured, commercially where there are Cleveland’s East Side. At the time, its tions and consulting agreements — functions and group purchasing. insured, Medicare and Medicaid opportunities for annual operating revenue was $1.6 arrangements that inherently carry “It’s not uncommon for hospitals members and beneficiaries. The us to provide billion — about half of what it is now. less risk than scooping up cash- in today’s environment to be chal- health system recently inked deals world-class care In the decade under Mr. Zenty, strapped hospitals. lenged economically,” Mr. Zenty with Cigna and UnitedHealthcare close to home, the health system has become a “The Clinic is basically saying, said. “Based on what we saw in the to build ACOs for their members, we will do that,” fundraising juggernaut that’s now ‘You throw out the bucks, and we’ll (request for proposal for suitors) which Mr. Zenty cites as validation University Hos- in the midst of a $1.5 billion give you the intellectual capital,’” from Robinson, we can do some of University Hospitals’ early ACO pitals CEO Tom fundraising effort, which so far has said Tom Campanella, director of things to immediately to help their efforts. Zenty said in an brought in $1.12 billion.University Baldwin Wallace University’s health financial situation.” Other hospital systems, such as interview last Zenty Hospitals’ geographic reach grew care MBA program. “That’s not a Despite its ambitious building the Clinic, have approached the ACO week with Crain’s. considerably on the heels of a $1.2 bad deal. That strategy has some projects and appetite for commu- movement more cautiously. For in- Asked whether University Hospi- billion construction initiative that great potential for great returns.” nity hospitals, Mr. Zenty said Uni- stance, the Clinic declined to partic- tals had other targets in mind — began in 2005 and was completed Still, the Clinic appeared to be versity Hospitals is in a comfortable ipate in the Medicare Shared Savings particularly Akron General Health in 2011. It added a bevy of new fa- warming to the idea of buying an- position financially. He said the program, which is perhaps the most System, which is on the prowl for a cilities to the system’s portfolio, in- other local hospital. It had planned health system has been able to well-known ACO. Instead, the health suitor — Mr. Zenty was less than cluding the $298 million Ahuja through a joint venture with Com- avoid knee-jerk budget cuts and system rolled out miniature versions forthcoming, noting, “If we do, Medical Center in Beachwood and munity Health Systems, a national widespread layoffs because of its of ACOs and population manage- we’ll be sure to call you.” the $260 million Seidman Cancer for-profit hospital operator based ability to steadily trim its spending. ment programs at a handful of its Still, industry observers say it Center in Cleveland. in Tennessee, to acquire Akron Over the last three years, UH cut primary care locations. wouldn’t be a stretch for UH to UH’s recent string of takeovers General. However, CHS and the $180 million in expenses, Mr. Zen- “ACOs require an investment,” build itself into a hearty regional also will add significantly to the Clinic couldn’t agree how to struc- ty said. By contrast, the Clinic in said Allan Baumgarten, a Minnesota- health system, especially as the ri- health system’s market share in a rel- ture the deal, and Akron General September announced it would cut based health care consultant who val and much-larger Cleveland atively short period of time and give decided to look for another suitor. $330 million from its budget over studies Ohio’s health care industry. it more leverage in negotiating con- the next year — a move that includ- “It requires changing practice by Clinic eyes opportunities beyond Too much, too fast? Northeast Ohio and the state. tracts with insurance companies. ed 3,000 early retirement offers and your providers, investments in health UH officials don’t dispel the no- “I think UH continues on a strat- Health care experts said Univer- could warrant layoffs. IT to track what your providers are egy of wanting to be more of a re- sity Hospitals is exposing itself to doing. They are taking a risk.” tion that the health system won’t Acting on accountable care bypass chances to grow via acquisi- gional player,” said Bill Ryan, pres- moderate risk by growing so big, so University Hospitals agrees there tion, as it has in the last year. ident of the Center for Health quickly, particularly by taking on University Hospitals has been es- is some risk to jumping so early into “You don’t want to miss when Affairs, an advocacy group for local money-losing hospitals. Robinson pecially aggressive with invest- ACOs and that there will be some you have those opportunities,” said hospitals. Memorial, for one, had a $10.2 mil- ments in its accountable care orga- learning curves, but the health sys- Dr. Eric Bieber, who oversees Uni- “When I first got here 12 years lion operating loss — a negative nization service line. ACOs are a tem believes it made the right call. versity Hospitals’ western outposts ago, UH was largely an East Side 8.1% operating margin — for the facet of health care reform de- “We think we read the tea leaves and serves as president of its ac- hospital system,” Mr. Ryan said. first 11 months of 2013, according signed to band together medical correctly,” Dr. Bieber said. “We see countable care organization. “We “Part of Tom’s vision has been to to a December report from providers, such as primary care folks who really want to work with absolutely believe we’ll be able to make it a real regional system.” Moody’s Investors Service. doctors and specialists, and to re- us and partner with us on this. do all the things we need to do to The Cleveland Clinic, an opera- “The stronger the hospital and ward them with financial incen- We’re not turning a light switch on. make these (hospitals) valuable tion with about $6 billion in annu- the better they’re doing, there’s less tives for providing quality care for a This is a long journey of delivering parts of University Hospitals.” al operating now, went on a similar risk involved,” Mr. Campanella said. defined group of people at a con- care differently.” ■ REAL ESTATE CLASSIFIED Phone: (216) 522-1383 Fax: (216) 694-4264 Copy Deadline: Wednesdays @ 2:00 p.m. Contact: Denise Donaldson E-mail: [email protected] All Ads Pre-Paid: Check or Credit Card

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JANUARY 20 - 26, 2014 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 19 THEINSIDER REPORTERS’ NOTEBOOK THEWEEK BEHIND THE NEWS WITH CRAIN’S WRITERS Venturing jointly bination have ceased, Akron General is Akron appraiser opens JANUARY 13 – 19 hunting for a new partner. isn’t on the horizon Health care observers said it is possible Cleveland outpost The big story: University Hospitals plans to ■ The Cleveland Clinic’s partnership with the Clinic or CHS could make a move for the ■ Gary Barker, a commercial appraiser, said roll Robinson Memorial Hospital, a 117-bed Community Health Systems, a large for- health system independent of the other. — he is taking on what he called “the Akron hospital in Ravenna, into its growing enterprise. profit hospital operator based in Tennessee, Timothy Magaw thing” directly and commuting to down- If the deal goes through later this year, it would hasn’t completely unwound after the two town Cleveland from his home in Green to be the third hospital UH will have added to its couldn’t come to terms on a deal to jointly HealthSpan connection do so. He opened a downtown Cleveland of- portfolio in recent months. In late December, acquire Akron General Health System — fice at the Leader Building Jan. 4 in order to the health system finalized mergers with Parma though it doesn’t seem they’ll be chasing proves healthy for Ahuja compete for more business in Cleveland. Community General Hospital and EMH Health- down any acquisitions together anytime ■ Late last year, University Hospitals be- Mr. Barker, senior managing director and care in Elyria. Separately, UH said it plans to es- soon. came the surgery and acute-care provider a founding principal of the Valbridge Prop- tablish a new health care center in Fairlawn in In a statement to Crain’s, CHS spokes- for 80,000 members of HealthSpan, a new erty Advisors appraisal firm, said he has 35,000 square feet of office space it has leased at woman Tomi Galin said the two health sys- nonprofit HMO that comprises Kaiser Per- done work for Cleveland-based clients for the 3800 Embassy Building. See related story, tems would continue to collaborate on clin- manente’s former Ohio operations. So far, years and frequently ran into the question Page One. ical programs. They initially are focusing on the deal has proven fruitful for University from prospective clients, “Why are we hav- cardiovascular services. Hospitals’ 3-year-old crown jewel, the $298 ing someone from Akron do this?” About She’s the boss: The Cleveland office of Ernst However, the prospect of trying to buy a million Ahuja Medical Center in Beach- 30% of his firm’s work is from the Cleveland & Young LLP will welcome a new leader come hospital together seems remote for now. wood. Metropolitan Statistical Area and 50% in the July 1. Julie Boland, who joined the Big Four ac- “At this time, CHS and the Cleveland Clin- Last week, University Hospitals CEO Tom Akron-Portage MSA, he said. counting firm in 2010 and has more than 26 ic are not planning to pursue any joint ven- Zenty said Ahuja was at full capacity. However, the firm is not giving up its years of financial and business management ex- ture acquisitions,” Ms. “The demand for patients in that service Akron roots. To add the new office, Mr. Barker assigned himself to Cleveland while perience, will become managing partner of the Galin said in an email. area has exceeded our expectations from a his business partner Michael Flak opened a local office, succeeding Lee Thomas, a 38-year CHS and the Clinic an- business planning standpoint,” Mr. Zenty new office in the Mitchell Building, 1655 W. veteran of the firm. The firm counts 1,300 pro- nounced their “strategic said. Market Ave., Akron. In the process, they ex- fessionals in the region. Ms. Boland currently Ahuja now serves as HealthSpan’s prima- alliance” last March, ited larger offices in Akron. serves as the East Central Region’s energy mar- ry community hospital, with UH Case Med- with Clinic CEO Dr. Toby Adding the Cleveland office will make it ket segment leader. ical Center taking on the most complex cas- Cosgrove saying at the easier to recruit another associate for the time the organizations es. When Kaiser was still in business, the Fingers crossed: The Greater Cleveland firm if things go as planned, Mr. Barker said. would share clinical and Cleveland Clinic served as the insurer’s He said the commercial market is improv- Partnership will ask the Kasich administration Cosgrove operational expertise in health care provider for acute care. ing “to a trickle” compared to the flood of and the General Assembly to come up with $20.3 order to improve care HealthSpan, a subsidiary of Catholic million to help finance $210 million in regional business before the 2008 financial crisis. and reduce costs. The relationship allows Health Partners in Cincinnati, acquired Messrs. Barker and Flak rolled their prior development. Several projects GCP hopes will be the Clinic to extend its reach beyond its Kaiser Permanente’s Ohio operations last firm, Akron Appraisal Group, into Naples, included in the state’s biennial capital spending Northeast Ohio home without investing year. Fla.-based Valbridge last March when 60 budget are designed to enhance public use of the millions to acquire existing enterprises or HealthSpan also bought a 30% stake for firms across the country combined to pro- Lake Erie and waterfronts. At the building new facilities. about $250 million in Summa Health Sys- vide nationwide coverage for valuation ser- top of the regional chamber of commerce’s list Now that talks with the Clinic-CHS com- tem in Akron. — Timothy Magaw vices. — Stan Bullard for inclusion in the capital budget is $7 million for a long-sought pedestrian bridge to connect the area of the new Cleveland Convention Cen- ter to the lakefront. MILESTONE BEST OF THE BLOGS land, upholds the drinking honor of the Lincoln lofts: The Lincoln Building in down- Excerpts from recent blog entries on Buckeye State. town Cleveland, which housed the long-gone CrainsCleveland.com. The Akron Beacon Journal’s Beer Blog but once famous Pat Joyce’s Tavern, may return noted that in 2013, the Buckeye Beer Engine to its roots primarily as a parking garage, but The urge to merge in Lakewood, Bier Markt in Cleveland and with a new twist: apartment lofts in the place of ■ There were 88 law firm mergers and acqui- La Cave du Vin in Cleveland Heights all office space on its top floor. Building owner Jim sitions announced in the United States in made the Draft list. Breen plans to transform the empty fourth and 2013, up nearly 50% from 60 deals in 2012, fifth floors from office/storage space to parking. according to data compiled by Altman Weil The plan for the sixth-floor living space is driven Walk this way MergerLine. ■ by the presence of a tall ceiling, more than 19 The 2013 figure, which included a deal Cleveland is making big strides as a city feet above the floor. Mr. Breen envisions 17 announced last Nov. 22 between Baker- for walkers. suites on the top floor. Hostetler of Cleveland and Woodcock Governing magazine ran a long analysis of Washburn of Philadelphia, was the highest how “many localities across the country are Market Segmint: Investors poured another COMPANY: Orban’s Fruit number of law firm combinations recorded continuing to push policies and planning $2.5 million into Segmint, an Akron company & Flowers, Cleveland in the seven years that Altman Weil Merger- initiatives aimed at making communities that makes software designed to help marketers Line has been compiling data. more walkable.” Recent census figures target individuals. The company raised the mon- th OCCASION: Its 100 anniversary In a statement, Altman Weil principal “depict a wide variation in commuting ey from a total of 50 investors, according to a Ward Bower said the surge in 2013 numbers habits among the nation’s urban centers, document Segmint filed with the U.S. Securities The company that is now Orban’s Fruit & “was driven by a boom in acquisitions of showing some have done much more than and Exchange Commission. The company uses Flowers was started in 1914 by Martin and small law firms. These kinds of deals are others,” according to the data to analyze the products and services con- Mary Orban in a small greenhouse at the cor- smart, low-risk moves to enter new markets story. sumers might want to buy. ner of East 72nd Street and Union Avenue in The magazine listed Cleveland. The business moved in 1921 to and acquire new clients, and we expect the trend to continue in 2014.” the 10 cities with the Seeing the light: PlayhouseSquare Founda- its current retail location at 11520 Buckeye Firms with 20 or fewer lawyers accounted highest rates of tion on May 2 will unveil and light the “GE Road, in a neighborhood that was home to for 82% of last year’s acquisitions, according people who walk Chandelier,” which it says will be the world’s the largest settlement of ethnic Hungarians to Altman Weil. to work — a list largest, permanent outdoor chandelier. The 20- outside of Hungary. dominated by foot-tall chandelier produced by GE Lighting As the business grew, Martin and Mary Most of the larger 2013 deals involved a bigger firm that was at least five times the cities such as will be the most unique element of the Playhous- opened a second greenhouse in Medina. After top-ranked eSquare neighborhood transformation plan and World War II, the couple followed their entre- size of the smaller firm it acquired; such was the case with BakerHostetler, which has Cambridge, will grace the intersection of Euclid Avenue and preneurial spirit and moved to California to Mass., with short city blocks, dense urban East 14th Street. grow oranges. They sold the Buckeye Road more than 800 attorneys, and Woodcock Washburn, which had about 70. development, and/or nearby college cam- location to Edith and Ed Wrobel and the puses. It also included the 10 cities that This and that: Cleveland Botanical Garden Medina location to their nephew, Bill Orban. “Most law firm combinations these days are really acquisitions, not mergers,” Mr. posted the largest increases in the share of set an all-time attendance record with 188,669 As local greenhouses found it harder to walk commuters between 2007 and 2012. people visiting in 2013 — a 17% increase over the compete with flowers flown in from California, Bower said. “The complexity of a true merger of equals is exponentially greater. Cleveland ranked fifth on that list. In 2012, previous year’s numbers. This is the garden’s Bill Orban closed the Medina greenhouse and 5.6% of Clevelanders walked to work, up 1.8 sixth straight year of attendance increases. In moved his growing operation to Bradenton, There are any number of potential pitfalls on the way to the altar.” percentage points from 3.8% in 2007. Only 2012, the garden attracted about 160,000 people. Fla., where Orban’s nursery today covers 16 Fayetteville, N.C. (a gain of 3.7 percentage … Petco CEO Jim Myers and his wife, Josie, do- acres and claims to be the largest grower points), Portland, Ore. (+2.6), Boston (+2.1) nated $1 million to John Carroll University for and supplier of Poinsettia plants in the state. Draft day and Atlanta (+2.1) showed greater gains. scholarships. Mr. Myers graduated from John In 1970, the Wrobels’ son Edward joined ■ Only one Ohio institution made the cut of The city has a long way to go to crack the Carroll in 1980 with a bachelor’s degree in ac- the business, where today he serves as the Draft magazine’s list of America’s 100 best list of places with the highest rates of people counting. He now serves on the university’s company’s president. “It is our sincere hope beer bars for 2014, but it’s one local beer who walk to work. The No. 10 city on that board of directors. that Orban’s will be here to serve them for lovers know well. list, Providence, R.I., had a walk-to-work the next 100 years,” Mr. Wrobel said. Nano Brew, at 1859 W. 25th St. in Cleve- rate of 10.8%. 20140120-NEWS--20-NAT-CCI-CL_-- 1/16/2014 11:30 AM Page 1

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