IMES DISCUSSION PAPER SERIES
Markets for Information Goods
Hal R. VARIAN
Discussion Paper No. 99-E-9
INSTITUTE FOR MONETARY AND ECONOMIC STUDIES
BANK OF JAPAN
C.P.O BOX 203 TOKYO 100-8630 JAPAN NOTE: IMES Discussion Paper Series is circulated in order to stimulate discussion and comments. Views expressed in Discussion Paper Series are those of authors and do not necessarily reflect those of the Bank of Japan or the Institute for Monetary and Economic Studies. IMES Discussion Paper Series 99-E-9 May 1999
Markets for Information Goods
Hal R. VARIAN*
Abstract
Economic theory has argued that "information" poses serious difficulties for the proper functioning of neoclassical markets. However, real markets seem to deal with it rather well, since real markets are much more creative than those simple competitive markets studied in Econ. 1. Information is an experience good, exhibits returns to scale, and public good properties, and all of these would seem to cause difficulties for market transactions. However, each of these issues can be dealt with: (1) there are practices such as previewing, browsing, and reviewing, which overcome the experience good problem; (2) product differentiation and/or price discrimination help deal with the returns to scale problem; and (3) intellectual property laws allow information goods to be excludable. Because information overload is becoming a serious problem, we will have to seek creative solutions such as recommender systems and/or intermediaries for filtering information. There will be an increased demand for information management specialists.
Key words: Information good, Experience good, Returns to scale, Previewing, and browsing, excludability, intellectual property
JEL classification: D40, H40, L80
* University of California, Berkeley
gontents
I henition of informtion go o d I
P snformtion s n eonomi go o d I
Q snformtion s exp eriene go o d P
QFI reviewing nd rowsing XXXXXXXXXXXXXXXXXXXXX P
QFP eviews XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX P
QFQ eputtion XXXXXXXXXXXXXXXXXXXXXXXXXXXX Q
R eturns to sle Q
S snformtion s puli go o d R
SFI ionomis of intelletul prop erty XXXXXXXXXXXXXXXX S
SFP oftwre ptents XXXXXXXXXXXXXXXXXXXXXXXXX U
T yther wys to del with exlusion V
U erms nd onditions W
V iry W
W snterntionl onerns W
WFI s opyright pirte XXXXXXXXXXXXXXXXXXXXXX II
IH yverlod IP
II fusiness mo dels IR
IP snstitutions IT
wuh hs een written out the diulties tht informtion4 p oses for
neo lssil eonomisF row ironi tht sgi|informtionD ommunitionD
nd entertinment|now omprises the lrgest setor in the emerin eonE
omyF sf informtion p oses prolems for eonomi theoryD so muh the worse
for eonomi theoryX rel mrkets seem to del with informtion rther wellF
his prdox is the entrl theme of this essyX informtionD tht slipE
p ery nd strnge eonomi go o dD isD in ftD hndled very well y mrket
institutionsF he reson is tht rel mrkets re muh more retive thn
those simple omp etitive mrkets studied in ion IF he ft tht relElife
mrkets n hndle go o d s prolemti s is testment to the exiility
nd roustness of mrket institutionsF
I henition of informtion go o d
vet us rst seek generl hrteriztion of the sgi eonomyF he si
unit tht is trnsted is wht s ll informtion go o dsF4 s tke this to
e nything tht n e digitized| o okD movieD reordD telephone
onverstionF xote refully tht the denition sttes nything tht n e
digitizedY s don9t require tht the informtion tul ly e digitizedF enE
log representtionsD of informtion go o dsD suh s video tp esD re ommonD
though they will likely eome less so in the futureF
sn this essy s will not e very onerned with symmetri informtionF
his topi hs een delt with extensively in the literture nd s hve little
to dd to the stndrd tretmentsF snstedD s wnt to fo us on informtion
s go o d|s n o jet of eonomi trnstionsF
P snformtion s n eonomi go o d
snformtion hs three min prop erties tht would seem to use diulties
for mrket trnstionsF
ixp eriene go o dF ou must exp eriene n informtion go o d efore you
know wht it isF
eturns to sleF snformtion typilly hs high xed ost of pro dution
ut low mrginl ost of repro dutionF I
uli go o dsF snformtion go o ds re typilly nonErivl nd sometimes
nonexludleF
e will del with these topis one t timeF
Q snformtion s exp eriene go o d
ou n only tell if you wnt to uy some informtion one you know wht
it is|ut y then it is to o lteF row n one trnst in go o ds tht you
hve to givewy in order to show p eople wht they rec here re severl
so il nd eonomi institutions tht re used to overome this prolemF
QFI reviewing nd rowsing
snformtion pro duers typilly oer opp ortunities for rowsing their pro dE
utsX rollywo o d oers previewsD the musi industry oers rdio rodstsD
nd the pulishing industry oers o okstoresD nowdys omplete with esy
hirs nd ppuinosF yne of the gret diulties fed y sellers of inforE
mtion on the snternet is guring out wys to rowse the pro dutsF ideo
nd previews work wellD ut it pp ers tht previewing textul informtion
would e quite diultF
roweverD things re not quite s d s they seemF he xtionl edemy
of ienes ress found tht when they p osted the full text of o ok on the
eD the sles of those o oks wentupy ftor of threeF osting the mE
teril on the e llowed p otentil ustomers to preview the mterilD ut
nyone who relly wnted to red the o ok would downlod itF ws ress
hd similr exp eriene with monogrphs nd online journlsF
QFP eviews
enother wytooverome the exp eriene go o d prolem is for some eonomi
gents to sp eilize in reviewing pro duts nd providing these evlutions to
other p otentil onsumersF his is esp eilly ommon in the entertinment
industryX lm reviewsD o ok reviewsD nd musi reviewers re uiquitousF
fut reviews re lso found in the purer sort of informtion go o dsF he
most demi p opulr pp ers @s mesured y ittionA re typilly surveys P
sine the sp eiliztion required for frontier work in the sienes hs reted
demnd for suhoverviewsF
eer review is the stndrd tehnique used in the sienes for evluting
the merit of pp ers sumitted for pulitionD while most humnities use
demi presses to provide similr funtionF his institution survives
euse it meets n imp ortnt needX evluting informtionF
QFQ eputtion
he third wy tht pro duers of informtion go o ds overome the exp eriene
go o d prolem is vi reputtionF s m willing to purhse the l l treet
tournl to dy euse s hve red it in the pst nd found it worthwhileF
he tournl invests hevily to estlish nd mintin its rnd identityFpor
exmpleD when it strted n online editionD it went to gret lengths to rete
the sme lo ok nd feel4 s the print editionF he intent ws to rry over
the reputtion from the oEline edition to the online versionF
snvesting in rnd nd reputtion is stndrd prtie in the informtion
izD from the wqw vion to the ime mgzine logoF his investmentis
wrrnted euse of the exp eriene go o d prolem of informtionF
R eturns to sle
snformtion is ostly to pro due ut hep to repro dueF st n esily ost
over hundred million dollrs to pro due the rst gh of rollywoo d lmD
while the seond gh n ost well under dollrF his ost struture|high
xed osts nd low mrginl osts|use gret diulties for omp etitive
mrketsF
st9s even worse tht thtF he xed osts for informtion go o ds re not
just xed|they re lso sunkF ht isD they typilly must e inurred prior
to pro dution nd usully re not reoverle in se of filureF sf the movie
omsD there isn9t muh of mrket for its sriptD no mtter how muhit
ost to pro dueF
gomp etitive mrkets tend to push prie to mrginl ostD whihD in the
se of informtion go o dsD is lose to zeroF fut this leves no mrgin to
reover those huge xed ostsF row is it tht informtion n e sold t llc Q
he ovious nswer is tht informtion is rrely trded on omp etitive
mrketsF snstedD informtion go o ds re highly dierentitedF ih p op gh
is dierent thn the others @or so the listeners thinkAD nd eh movie is
uniqueF fut not too uniqueF here is still n dvntge in enourging some
similritiesD due to the reputtion eet desri ed erlierF
he mrket struture for most informtion go o ds is one of monop olisti
omp etitionF hue to pro dut dierentitionD pro duers hve some mrket
powerD ut the lk of entry restritions tends to fore prots to zero over
timeF
he ft tht informtion go o ds generlly hve some degree of mrket
power lso llows pro duers to reover xed osts through more retive
priing nd mrketing rrngementsF rie disrimintion for informtion
is ommonX dierent groups of onsumers py dierent priesD nd qulity
disrimintion is ommonpleF
ulishers rst issue o ok in hrdk nd thenD yer lterD in pp erE
kF pilm ome out rst for thetersD then thenD T months lterD on videosF
snvestors py one prie for rel time sto k pries nd nother muh lower
prie for delyed priesF sn eh of these exmplesD the sellers use dely to
segment in the mrket y willingness to pyF
here re mny other dimensions long whih one n version4 informE
tion go o dsF hpiro nd rin IWWV desri e severl of these dimensions
inluding delyD user interfeD onvenieneD imge resolutionD formtD pE
ilityD feturesD omprehensivenessD nnoyneD nd supp ortF
S snformtion s puli go o d
e pure puli go o d is oth nonrivl nd nonexludleF xonrivl mens tht
one p erson9s onsumption do esn9t diminish the mount ville to other
p eopleD while nonexludle mens tht one p erson nnot exlude nother
p erson from onsuming the go o d in questionF glssi exmples of pure puli
go o ds re go o ds like ntionl defenseD lighthousesD rodstsD nd so onF
he two prop erties of puli go o d re quite dierentF xonrivlness is
prop erty of the go o d itselfX the sme mount of defenseD lighthouse servies
nd rodsts re ville to everyone in the region served y the very
nture of the go o dF ixludility is it dierent sine it dep endsD t lest
in prtD on the legl regimeF por exmpleD rodsts in inglnd re R
supp orted y tx on sY those who don9t py the tx re legl ly @ut not
tehnologillyA exluded from wthing the rodstsF imilrlyD in the
le rodsts my e enrypted nd sp eil devies re required to
deo de themF
por tht mtterD it is merely4 legl onvention tht ordinrily privte
go o ds re exludleF sf s wnt others to e prevented from onsuming my r
for exmpleD s either hve to use tehnology @suh s lo ksA or legl uthority
@suh s p olieA to prevent themF
iven suh lssi exmples s street lights ould e mde exludle if
one relly wnted to do soF por exmpleD supp ose tht the lights rodst
only in infrredD nd sp eil goggles were required to tke dvntge of their
serviesF yrD if this seems liketoomuh trouleD ities ould oer streetlight
liensesD4 the purhse of whih would e required to use streetlight serviesF
hose who don9t go out fter drkD don9t need to uyF
his isn9t s frfethed s it seemsF gose IWVV desri es how the inglish
uthorities olleted pyment for lighthouse servies sed on the routes
followed y o enEgoing vesselsF
ixlusion is not n inherent prop erty of go o dsD puli or privteD ut is
rther so il hoieF sn mny ses it is heper to mke go o d suh s
streetlights universlly ville rther thn mke them exludleD either
vi tehnology or y lwF
hese oservtions hve ering on informtion go o dsF snformtion go o ds
re inherently nonrivlD due to the tiny ost of repro dutionF roweverD
whether they re exludle or not dep ends on the legl regimeF wost ounE
tries reognize intelletul prop erty lws tht llow informtion go o ds to e
exludleF he gonstitution expliitly grnts gongress the duty FFFto
promote the progress of siene nd useful rtsD y seuringD for limited timesD
to uthors nd inventorsD the exlusive right to their resp etive writings nd
disoveriesF4
SFI ionomis of intelletul prop erty
he key phrse in the ove quottion is for limited timeF4 sntelletul
prop erty lw reognizes tht no exlusion would rete p o or inentives for
the retion of sF fut t the sme timeD permnent intelletul prop erty S
I
rights would led to the stndrd dedweight losses of monop olyF
vength is only one of the prmeters of intelletul prop erty protetionF
he others re height4D in the sense of the stndrd required for noveltyD
nd the redth4D in the sense of how rodly the s rights re interpretedF
hierent forms of s hve dierent omintions of these hrteristisY for
exmpleD opyright protets the expression of ides for quite long p erio ds @up
to US yersAD with low stndrd for noveltyD ut nrrow sop eF
here hs een muh eonomi nlysis of intelletul prop erty proteE
tion for ptentsF xordhus IWTW exmined the optiml length of ptentD
nding tht PH yers ws not unresonleF othmer IWWI noted tht
invention is often umultive nd tht shorter ptent lives ould led to reE
dued inentives to inventD ut more invention due to the ility to uild on
to erlier inventionsF
everl uthorsD suh s hsgupt nd tiglitz IWVH nd qil ert nd
xew ery IWVPD hve reognized tht the prize4 nture of ptents leds
to so illy wsteful duplition of eortF he ptent system sets up reD
whih n use rms to devote more resoures to sp eeding up their disoverE
ies thn would e justied y enetGost testF upp oseD for exmpleD tht
numer of reserh tems were on the verge of mking n imp ortnt disovE
eryD p erhps one tht ws the next logil step long wellEknown reserh
pthF qrnting the winning tem longEterm exlusive rights merely euse
they were slightly fster thn others to mke disovery ould well rete
more monop oly p ower thn ws neessry to eliit the innovtive eortD nd
slow down future invention s wellF
here hs een muh less investigtion of the eonomis of opyrightF
he rst prolem is tht existing opyright terms pp er to e muhtoo
long from n eonomi p oint of viewF et onventionl interest eonomi
trnstions QH or RH yers in the future re of negligile vlue so opyright
terms of SHEUS yers seem muh to long to e sed on eonomi lultionF
sn ft s reently s the lte IWTHs opyrights only lsted PV yers in
the F ih susequent reform of opyright lw inresed the termF he
diulty hs een tht eh term extension grndfthered in the existing
opyrightsY even though no one would e willing to rgin seriously over
I
etullyD this is not so oviousF sf monop oly owner of informtion go o ds engge in
prie disrimintionD s they ommonly doD the dedweight losses myemuh less less
thn those generted under singleEprie regimeF his p oint denitely requires further
investigtionF T
p ossile sh ows SH yers down the rodD the owners of outEtoEexpire
nd still vlule opyrights hd signint eonomi inentive to extend
themF
SFP oftwre ptents
p until reentlyD the tent ye nd the ourts interpreted lgorithms
s mthemtil formuls4 whih ould not e ptentedF roweverD in the
mid eighties they reversed this p oliy nd egn to issue ptents for softwre
lgorithmsF usequently the ptent oe hs issued mny thousnds of
softwre ptentsF
here re severl p oliy issues rised y softwre ptentsF pirstD until the
lst ve yersD the ptent oe hs not hd dequte exp ertise to evlute
the novelty of sumitted ptentsF his hs resulted in ludirous exmples
suh s the gompton ptent on multimediD the gp ptent on downlodE
ing exeutle o deD nd the oftwre edvertising gorp ortion9s ptent on
P
inorp orting dvertising into softwre progrmsF
eondlyD there is the prolem of sumrine ptentsX4 ptents tht re
not pulily ville due to the ft tht they re under onsidertion y
the tent yeF sn some sesD pplints hve llegedly purp osely deE
lyed their pplitions in order to wit for the mrket to mture4 so s
to mximize the vlue of their ptentsD nd to let them mke improvements
efore others re pprised of their si ptentF hese ttis n distort
the returns to ptent holdersD frustrte the dislosure of ptented inventionsD
whih is si quid pro quo for ptent protetion under our ptent systemD
nd led to unneessry duplition of eort nd lwsuitsF he reent hnge
in ptent lifetime to twenty yers fter ling hs gone long wy to redue
the prolem of sumrine ptentsF
wny of these prolems re esp eilly severe for softwre ptentsF snnoE
vtions tht re em o died in physil go o ds n e ought nd sold for
listed prie on the op en mrketD so there is no unertinty out the ost
Q
of inorp orting new innovtion into pro dutF roweverD the mrket for
P
sndeedD frue vehmnD the gommissioner of the yD hs oneded tht there
numer of softwre ptents were grnted in errorF
Q
elsoD under the rstEsle do trine of ptent lwD ptent holder @or pplintA who
sells n item ontining the ptented tehnology loses the right to further restrit the use
of tht item in ommereF U
softwre omp onents is still primitiveD so muh softwre is reted in houseF
husD one softwre developer n esily infringe up on nother developer9s
lgorithmD ndD fter yersD nd itself in very vulnerle p osition if the
lgorithm ends up eing ptentedF
ell these resons suggest tht tht ptents on lgorithms should e nrE
rowly interpretedD nd su jet to high stndrds of noveltyF hvis et lF
IWWR lso rgue tht softwre ptents should hve shorter lifespn thn
other types of ptentsF ih of these p oliies should e refully onsideredF
es prtil mtterD it would e fr esier for the y to set high novelty
stndrds nd grnt nrrow softwre ptents thn for gongress to seletively
lter ptent lifetimes for softwre ptentsF purthermoreD in mny ses the
ptent lifetime is unimp ortntD euse the pe of progress is gret enough
tht the ptent hs lost ll of its vlue y its expirtion dteF
T yther wys to del with exlusion
essigning of prop erty rights re not the only wy to del with intelletul
prop erty issuesF e seond wy is to undle the ontent with go o d tht
is exludleF sndeed trditionl medi for trnsmitting informtion go o dsD
suh s o okD reordsD video tp esD ghsD nd so on re typ e of undlingF
ynly one p erson n red o ok t given timeD so exlusion is not muh
of prolemF
his do esn9t work for purely digitl informtion go o dsD sine the medium
itself do esn9t hve muh signineD ut reent tehnologies like ryptoE
grphi envelopes ply similr role y undling the informtion go o d with
n exludle4 uthentition mehnismF
e third tehnique for deling with the exlusion prolem is using uditing
or sttistil trkingF ege nd fws p erform this tsk for the musi
industry while the gopyright glerne genter dels with print medi y
uditing photo opying prties over p erio d of time nd ses yerly fee
on this smpleF
e fourth tehnique for del with exlusion is to emre itD nd unE
dle the informtion go o d with informtion tht sellers wnt to e widely
disseminted suh s dvertisingF V
U erms nd onditions
sntelletul prop erty lw ssigns defult prop erty rights to usersD ut lienses
nd other forms of ontrt n sp eify other terms nd onditionsF his
ontting hoie p oses n interesting trdeoX more li erl terms nd onE
ditions will generlly inrese the vlue prtiulr informtion go o d to its
p otentil usersD ut it will lso derese the quntity soldF ht isD liense
to n informtion go o d tht n e shredD resoldD rhivedD etF will e
worth more thn one tht nnotY howeverD shringD resleD nd rhiving ll
p otentilly redue the nl demnd for the informtion go o dsF
oughly sp eking more li erl terms nd onditions inrese the vlue
of the informtion go o dD shifting the demnd urve upF roweverD li erl
terms nd onditions lso redue the sles of the go o dD shifting the demnd
urve inF he protEmximizing hoie of liensing terms lnes these two
eetsF
V iry
imply sp eifying terms nd onditions or intelletul prop erty lws do es not
ensure tht they will e enforedF slliit opying is p erennil prolemF
vukilyD s with most ontrndD there is mitigting ftorF sn order
to sell illiit opies to onsumersD they must know where to nd the opiesF
he lrger the sle of op ertion of n s pirte the more likely it will e
deteted y the uthoritiesF his mens tht in equiliriumD resonle
eorts to enfore the lw led to reltively smll sles of op ertionF rin
IWWV oers mo del of this phenomenonF
W snterntionl onerns
eording to estimtes from the oftwre ulishers esso itionD there re
mny ountries where softwre piry is rmpntF pigure I shows the relE
tionship etween p er pit inome nd the frtion of illegl softwre in use
in vrious ountriesF
pigure I shows tht the lower the p er pit inomeD the higher the inE
idene of illegl opiesF his should not e surprisingF vesser developed W 26000.0 US 24000.0 22000.0 20000.0 France Japan 18000.0 Italy 16000.0 Britain German 14000.0 12000.0 Korea Per capita income 10000.0 8000.0 Brazil 6000.0 Russia 4000.0 China 2000.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0 Fraction of pirated software
Source: /Users/hal/Books/StrategicTech/Figures/piracy.quantrix
pigure IX erEpit inome v frtion of softwre tht is pirted for vrious
ountriesF
ountries hve little to lose if they pirte softwre nd hve neither the reE
soures nor the inlintion to invest in enforementF
he sme eet shows up in environmentl prtiesF sn generlD the
lower the p er pit inome the less environmentlly wre ountry isF
es p er pit inome grows so do es the desire for lener environmentF
yne ountry psses 6SDHHH or so of p er pit inome they strt to instiE
tute environmentllyEwre p oliiesF ee goursey IWWP nd qrossmn nd
urueger IWWIF
e exp et tht the sme eet will o ur with intelletul prop erty piryF
es ountries eome riherD their desire for lo l ontent inresesF fut s
they get more nd more lo l ontent pro duedD the neessity of intelleE
tul prop erty protetion eomes more nd more pprentF es enforement
of intelletul prop erty lws inreseD oth domesti nd foreign pro duers
enetF
iwn is prime exmpleF hey refused to sign the snterntionl gopyE
right egreement until reentlyF rior to this iwn ws notorious for inE
telletul prop erty violtionsF roweverD one the ountry eme prosp erE
ous nd develop ed lrge pulishing industryD they joined the interntionl
opyright greement in order to ssure mrket for their own pulishing nd IH
printing industryF
WFI s opyright pirte
he history of interntionl opyright p oliy in the is n instrutive
exmple of wht to exp et from to dy9s underdeveloped ountriesF
he gonstitution gve gongress the uthority to rete lws reguE
lting the tretment intelletul prop ertyF he rst ntionl opyrightlwD
pssed in IUWHD provided for IREyer opyright F F F ut only for uthors who
were itizens or residents of the F he extended the opyright term to
PV yers in IVQID ut gin restrited opyright protetion only to itizens
nd residentsF
his p oliy ws unique mong develop ed ntionsF henmrkD russiD
inglndD prneD nd felgium ll hd lws resp eting the rights of foreign
uthorsF fy IVSHD only the D ussi nd the yttomn impire refused to
reognize interntionl opyrightF
he dvntges of this p oliy to the were quite signintX they hd
puli hungry for o oksD nd pulishing industry hppy to pulish themF
end redy supply ws ville from inglndF ulishing in the ws
virtully noErisk enterpriseX whtever sold well in inglnd ws likely to do
well in the F
emerin pulishers pid gents in inglnd to quire p opulr worksD
whih were then rushed to the nd set in typeF gomp etition ws intenseD
nd the rst to pulish hd n dvntge of only dys efore they themselves
were su jet to opyingF sntense omp etition leds to low priesF sn IVRQ
hikens9s ghristms grol sold for six ents in the nd 6PFSH in inglndF
hroughout the nineteenth enturyD prop onents of interntionl opyright
protetion loied gongressF hey dvned ve rguments for their p osiE
tionX @IA it ws the morl thing to doY @PA it would help rete domesti
uthorsY @QA it would prevent the inglish from pirting emerin uthorsY
@RA it would eliminte ruthless domesti omp etitionY ndD @SA it would result
in etter qulity o oksF
hikens toured the in IVRP nd pleded for interntionl opyright
on dozens of o sionsF emerin uthors supp orted his p ositionD ut their
pleding hd little impt on the puli t lrge or on gongressF
st ws not until IVWI tht gongress pssed n interntionl opyright
tF he rguments dvned for the t were virtully the sme s those II
dvned in IVQUF elthough rguments were the smeD ut the outome
ws dierentF sn IVQU the hd little to lose from opyright piryFfy
IVWI they hd lot to gin from interntionl opyright|the reipro l
rights grnted y the fritishF yn top of this ws the growing pride in purely
emerin literry ulture nd the reognition tht emerin literture ould
only thrive if it omp eted with inglish literture on n equl fo otingF
he only sp eil interest group tht ws ded set opp osed to interntionl
opyright ws the typesetters unionF he ingenious solution to this prolem
ws to uy them oX the gopyright et of IVWI extended protetion only to
R
those foreign works tht were typ eset in the 3
here is no question tht it ws in the eonomi selfEinterest of the to
pirte inglish literture in the erly dys of ntionho o dD just s it is lerly
in the eonomi selfEinterest of ghin nd other vghs to pirte emerin
musi nd videos nowF fut s these ountries grow nd develop longing for
domesti ontentD they will likely follow the sme pth s the nd restrit
foreign omp etition to stimulte the domesti industryF
IH yverlod
rer ert imon one sid tht welth of informtion retes p overtyof
ttentionF4 his hs eome pinfully ovious with the dvent of the orld
ide eF
hespite the hypeD the e just isn9t ll tht impressive s n informtion
resoureF he sttiD pulily essile rwv text on the e is roughly
equivlent in size to million o oksF he g ferkeley virry hs V million
volumesD nd the verge qulity of the ferkeley lirry ontentismuhD
muh higher3 sf IH7 of the mteril on the e is usefulD4 then tht mens
there re out IHHDHHH useful o okEequivlents on the eD whih is the
size of go o d puli lirryF he tul gure for useful4 is proly more
like I7D whih is IHDHHH o oksD or hlf the size of n verge mll o okstoreF
he vlue of the e lies not in the quntity of informtion ut rther its
essiilityF higitl informtion n e indexedD orgnizedD nd hyperlinked
reltively esily ompred to textul informtionF e text is just lik wy
rther thn drive ross town nd n hour in the lirryF
R
his provision remined in eet until the midEsixties3 yur soure for this disussion
is glrk IWTHF IP
futD of ourseD it isn9t tht simpleF e9ve invested hundreds of millions
of dollrs in tlogs nd tloging for textul informtionD while tloging
online informtion is in its infnyF he informtion on the e is highly
essile F F F one you know where to lo okF
he pulishing industry hs developed vriety of institutions to del
with this prolemX reviewersD refereesD editorsD o okstoresD lirriesD etF
here re whole set of institutions to help us nd useful informtionF fut
where re the fetter fit fureus for the snternetc
he prolem is getting worseF s would like to oin wlthus9s lw4
of informtionF ell tht wlthus noted tht num er of stomhes grew
geometrilly ut the mount of fo o d grew linerlyFo ol IWVR noted tht
the supply of informtion @in virtully every mediumA grows exp onentionE
lly wheres the mount tht is onsumed grows t est linerlyF his is
ultimtely due to the ft tht our mentl p owers nd time ville to proE
ess informtion is onstrinedF his hs the unomfortle onsequene
tht the frtion of the informtion pro dued tht is tully onsumed is
symptoting towrds zeroF
elong with wlthus9s lw of informtionD s my s well oin qreshm9s
vw of snformtionF qreshm sid tht d money drives out go o dF ellD
d informtion rowds out go o dF ghepD low qulity informtion on the
snternet n use prolems for providers of highEqulity informtionF
he inylopedi frittni oered n snternet edition to lirries with
site liense susription prie of severl thousnd dollrsF wirosoft9s inrt
retils for 6RW for gh ywF inrt9s doing neY ut frittni is in serious
trouleF frittni is now oering home susription for 6ISH p er yerD nd
home gh version for 6UHD ut even this my e to o highF
o p erhps lowEqulity informtion relly do es drive out go o dF wye
F F F ut qreshm9s lw relly should e restted|it9s not tht d money
rowds out go o dD ut tht d money sells t disountF o d informtion
should sell t disountF qo o d informtion| relevntD timelyD highEqulityD
fo ussedD nd useful informtion|like the fritnni|should sell t preE
miumF end this rings me k to the fetter fit fureusF he ritil
prolem for the ommeril providers of ontentistondwy to onvine
the user tht they tully hve timelyD urteD relevntD nd highEqulity
informtion to sellF
hen pulishing ws exp ensiveD it mde sense to hve lots of lters to
determine wht ws pulished nd wht wsn9tX gentsD editorsD reviewersD IQ
o okstoresD etF xow pulishing is hepX nyone n put up n homepge on
the eF he sre ftor is ttentionF he HEI deision of pulishEorEnot4
no longer mkes sense|wht we need re new institutionl nd tehnologil
to ols to determine where it is worthwhile to fo us our ttentionF
hey ren9t here yetD ut some interesting things re hpp ening in this
reF
yne interesting pproh involves reommender systems suh s pireyD
qroupvensD etF sn pireply you re presented with list of old movie titles
nd you indite whih ones you like nd dislikeF he omputer then nds
p eople who hve similr tstes to yours nd shows you reent movie titles
tht they liked|with the implition tht you might like them to oF
sn qroupvens prtiipnts rte news items tht they redF hen you
re presented with list of items to exmineD you see weighted verge of
the rtings of previous redersF he gimmik is tht the weight tht eh
p erson reeives in this verge dep end on how often you hve greed with
tht p erson in the pstF
ystems like pireply nd qroupvens|wht we9re lling reommender
systems4 or oll ortive ltering systems4|llow you to oll orte4
with others who hve ommon interestsD nd thus redue your own serh
ostsF
II fusiness mo dels
row do you py for reommender systemsc ht9s the eonomi mo delc
here re severl prolemsF
pirstD there is the issue of inentivesF row do you ensure tht p eople
ontriute honestly to the systemc pirstD oserve tht if you n get them
to ontriuteD it is in their interest to do it honestlyF sf user of pirey just
liks t rndomD then he messes up the orreltions on whih the system
dep endsF
he ig prolem is getting p eople to ontriute t llF yne s9ve seeded
the system with my preferenesD wht is my inentive to ontinue to rte
new moviesc sf s go to movie tht no one hs rtedD then s my see d
movieF fut everyone only go es to movies tht someone else hs rtedD then
who rte the unrted moviesc
here re two solutions to this prolemX you n py p eople to do the IR
rtingsD or you n exlude p eople who refuse to do their fir shre of rtE
ingsF he rst solution is the wy iskel nd i ert mke their livingX they
sp eilize in reommendtions nd get pid y p eople who nd their reomE
mendtions usefulF he seond wy mkes more sense in ommunity rting
systemX either you provide n pproprite shre of the rtings or your re
exluded from the systemF
qetting p eople to ontriute to knowledge ses|reommendtions or
ny other sort of informtion|n e quite diultF yne of the m jor onE
sulting rms hs sp ent millions of dollrs setting up knowledge seF hen
the onsultnts nish pro jet they9re supp osed to le rep ort of useful mE
terilF s sked one of the onsultnts how this workedF ris somewht sheepish
reply ws tht he ws T months ehind in ling his rep ortsF he reson wsD
he sidD tht every time he p osted something usefulD he got IS emils the next
dy sking him for more informtion3 he system hd negtive inentives3
he onsulting rm hd sp ent millions to set up the tehnologyD ut hdn9t
thought through the inentive prolemF yh wellD they n lwys hire n
onsultnt F F F
he pro dution of knowledge is triky thingF fy it9s nture it is esy to
opy nd shreF end sine it osts nothing to shreD it is so illy eient to
do soF fut then how do we omp enste the p eople tht pro due knowledge
in the rst plec
gonventionl metho ds for proteting intelletul prop erty don9t pplyX
ides n9t e ptentedD nd opyright only protets the expression of idesD
not the ides themselvesF
vet me suggest tht one ple tht rms might lo ok for wys to provide
inentives for knowledge pro dution is y lo oking to the industry whose entire
eonomi se is knowledge|y tht s men demiF he demi system
hs lots of p eulir feturesX pulish or p erishD tenureD plgerism t o osD p eer
reviewD ittionD etF hen you lo ok t these fetures you see tht most of
them re designed to provide inentives to pro due go o d idesF
ke tenure for exmpleF es grmihel IWVV p oints outD one role
of tenure is to enourge exp erts to truthfully evlute p eople who re
lose sustitutes for themselvesF st9s hrd to get p eople to hire their own
replements|unless you oer them tenure gurntee tht sys they won9t
e repledF IS
IP snstitutions
enother pproh to the ltering prolem is the institutionl pprohX reE
ting the equivlents of the editorsD pulishersD nd reviewers for online onE
tentF his is the strtegy of eyvD gompuserveD nd wirosoftF hey hop e
to eome the intermediries tht lter nd orgnize online informtion for
the mssesF
s hve my douts out this strtegyF s think tht the mss mrket4 is
going to e less signint in the future thn it hs in the pstF
yne of the most striking fetures of the print medi in the lst PH yers hs
een the demise of the newspp ers nd the rise of the mgzineF wost m jor
ities hve only one newspp erY nd in those few ities with two newspp ersD
it9s pretty ler tht one is going to goF
fut you n now get mgzines for just out every p ossile interest
groupD from uttery olletors to o dy uilders|nd there is proly one
for those who do oth3
he sme thing hs hpp ened with F sn the lst IH yers the ig Q
networks hve seen their mrket shre drop while dozens of new hnnels
hve sprung up to serve nihe mrketsF he iene pition ghnnelD the
hisovery ghnnelD the ristory ghnnel re ll oering ontent trgeted to
those with very sp ei interestsF
s think tht the snternet will elerte this trendF eople will e le to
olese round their prtiulr interestD e it uttery olleting or o dyE
uildingF iveryo dy who wnts to will e pulisherF iditors will lter
with resp et to topi nd qulity|ut there will e lots nd lots of dierent
editors to ho ose fromD so the serh prolem for individul users will e just
s severeD if not more soD thn it is nowF
here9s no getting wy from the ft tht informtion mngement is
going to e igger nd igger prt of our livesF e9ll need to hve etter
to ols to do this tsk ourselvesD nd we9ll need to utilize informtion mngeE
ment sp eilists when neessryF hether we re pro duers or onsumers
of informtion we will need dditionl exp ertise to help us lo teD orgnizeD
lterD retrieve nd use the informtion we needF
his exp ertise is wht we hve set out to pro due t ferkeleyF e9ve
reted ho ol of snformtion wngement nd ystemsD whose mission is
twofoldX our reserh mission is to pro due more p owerful to ols to mnge
informtion nd our tehing mission is to trin the informtion mngement IT
sp eilists of the futureF e9re giving our students ore urriulum with
omputer sieneD lirry sieneD lwD nd mngementF efter these ore
oursesD the students will tke eletives in res of sp eiliztion suh s
eletroni do umentsD rhivingD dt sesD informtion retrievlD humnE
omputer interfeD nd so onF
yur students will e skilled in uilding nd using informtion mngeE
ment to olsF e think this exp ertise will e ttrtive to nyo dy who needs
to mnge informtion|whih mens just out every o dyD these dysF
hether you re pro duer or onsumerD professionl or dilettnteD
you9ve got some informtion to mnge|nd our students will e there to
help you do itF
o tke hert|help is on the wy3 IU
eferenes
vorne grmihelF snentives in demisX hy is there tenurec he tourE
nl of olitil ionomyD WT@QAXRSQ{RUPD IWVVF
eu ert tF glrkF he wovement for snterntionl gopyright in xineteenth
gentury emeriF gtholi niversity of emerin ressD shingtonD
hgD IWTHF
onld goseF he rmD the mrketD nd the lwF niversity of ghigo
ressD ghigoD IWVVF
hon gourseyF he demnd for environmentl qulityFehnil rep ortD uli
oliy ho olD niversity of ghigoD IWWPF
F hsgupt nd tF tiglitzF nertintyD mrket struture nd the sp eed of
r8dF fel l tournl of ionomisD pges I{PVD IWVHF
ndll hvisD withell up orD tF rF eihmnD nd mel muelsonF e
mnifesto onerning the legl protetion of omputer progrmF golumi
vw eviewD WRD IWWRF
ihrd tF qil ert nd hvid wF xew eryF reemptive ptenting nd the
p ersistene of monop olyF emerin ionomi eviewD UPXSIR{SPTD IWVPF
qene wF qrossmn nd eln fF uruegerF invironmentl impts of north
merin free trde greementF ehnil rep ortD heprtment of ioE
nomisD rineton niversityD IWWIF
illim xordhusF snventionD qrowthD nd elfreF ws ressD gmridgeD
weD IWTWF
sthiel he ol oolF gommunitions plowsX e gensus in the nited ttes
nd tpnF ilsevier ieneD xew orkD IWVRF
uznne othmerF tnding on shoulders of gintsX gumultive innovtion
nd ptent lwF tournl of ionomi erspetivesD pges PW{RPD IWWIF
grl hpiro nd rl F rinF snformtion ulesX e trtegi quide for
the xetwork ionomyF rrvrd fusiness hool ressD gmridgeD weD
IWWVF
rl F rinF sntelletul prop erty piryFehnil rep ortD swD g
ferkeleyD IWWVF IV