S¯adhan¯a Vol.30,Parts2&3, April/June 2005, pp. 257–274. © Printed in India Pricing strategies for information goods SIVA VISWANATHAN and G ANANDALINGAM Decision and Information Technologies Department, Robert H Smith School of Business, University of Maryland, College Park, MD 20742, USA e-mail: fsviswana,
[email protected] Abstract. Digital or information goods are becoming the norm across a wide variety of industries including books, music, entertainment, gaming and education. Due to the fact that the marginal cost of producing or reproducing information goods is very low, it is much easier to customise and personalise them for individual users. Furthermore, sellers of these information goods are increasingly using bundling and versioning strategies to appropriate a greater share of the surplus. This paper examines recent research on pricing of information goods with particular focus on customisation, bundling and versioning strategies adopted by information goods providers. The paper highlights both game-theoretic as well as optimisation models that not only provide different perspectives, but also examine issues of information goods pricing at different levels of abstraction and complexity. Keywords. Pricing strategies; information goods; bundling and versioning strategies; customisation. 1. Introduction In this paper, we examine issues related to the pricing of information goods. Digital formats are becoming the norm across a wide variety of industries including books, music, entertainment, gaming, and education. Driven largely by rapid advances in digitisation technologies and mobile communications, traditional formats like CDs, cassettes, paperbacks, and gaming- consoles, are fast being replaced by their digital counterparts. Even traditional industries such as insurance, mortgages, financial services, and auto-retailing are witnessing significant transformations as the information component of their value chains are unbundled from their traditional value chains.