Collaborative Governance a New Era of Public Policy in Australia?

Total Page:16

File Type:pdf, Size:1020Kb

Collaborative Governance a New Era of Public Policy in Australia? Collaborative Governance A new era of public policy in Australia? Collaborative Governance A new era of public policy in Australia? Edited by Janine O’Flynn and John Wanna Published by ANU E Press The Australian National University Canberra ACT 0200, Australia Email: [email protected] This title is also available online at: http://epress.anu.edu.au/collab_gov_citation.html National Library of Australia Cataloguing-in-Publication entry Title: Collaborative governance : a new era of public policy in Australia? / editors, Janine O’Flynn ; John Wanna. ISBN: 9781921536403 (pbk.) 9781921536410 (pdf) Series: ANZSOG series. Subjects: Public administration--Australia. Australia--Politics and government. Other Authors/Contributors: O’Flynn, Janine. Wanna, John. Dewey Number: 351.94 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying or otherwise, without the prior permission of the publisher. Cover design by John Butcher Printed by University Printing Services, ANU Funding for this monograph series has been provided by the Australia and New Zealand School of Government Research Program. This edition © 2008 ANU E Press John Wanna, Series Editor Professor John Wanna is the Sir John Bunting Chair of Public Administration at the Research School of Social Sciences at The Australian National University. He is the director of research for the Australian and New Zealand School of Government (ANZSOG). He is also a joint appointment with the Department of Politics and Public Policy at Griffith University and a principal researcher with two research centres: the Governance and Public Policy Research Centre and the nationally- funded Key Centre in Ethics, Law, Justice and Governance at Griffith University. Professor Wanna has produced around 17 books including two national text books on policy and public management. He has produced a number of research-based studies on budgeting and financial management including: Budgetary Management and Control (1990); Managing Public Expenditure (2000), From Accounting to Accountability (2001) and, most recently, Controlling Public Expenditure (2003). He has just completed a study of state level leadership covering all the state and territory leaders — entitled Yes Premier: Labor leadership in Australia’s states and territories — and has edited a book on Westminster Legacies in Asia and the Pacific —Westminster Legacies: Democracy and responsible government in Asia and the Pacific. He was a chief investigator in a major Australian Research Council funded study of the Future of Governance in Australia (1999-2001) involving Griffith and the ANU. His research interests include Australian and comparative politics, public expenditure and budgeting, and government-business relations. He also writes on Australian politics in newspapers such as The Australian, Courier-Mail and The Canberra Times and has been a regular state political commentator on ABC radio and TV. Table of Contents Contributors ix Preface xi Allan Fels Editors’ introduction xv Part 1. Setting the scene: challenges and prospects for collaboration 1. Collaborative government: meanings, dimensions, drivers and 3 outcomes John Wanna 2. Governing through collaboration 13 Peter Shergold 3. The changing nature of government: network governance 23 William D. Eggers 4. Doing Things Collaboratively: Realizing the Advantage or 29 Succumbing to Inertia? Chris Huxham and Siv Vangen 5. Hit or myth? Stories of collaborative success 45 Chris Huxham and Paul Hibbert 6. Collaborative governance: the community sector and collaborative 51 network governance Paul Smyth Part 2. The reality of collaboration: success, failure, challenges and questions 7. What works and why: collaborating in a crisis 61 Shane Carmody 8. Collaboration in education 67 Rachel Hunter 9. From collaboration to coercion: a story of governance failure, 75 success and opportunity in Australian Indigenous affairs Diane Smith 10. The PPP phenomenon: performance and governance insights 93 Graeme Hodge and Carsten Greve vii Collaborative Governance 11. Perspectives of community organisations: The Smith Family 113 experience Elaine Henry 12. Collaborative approaches to ‘people-based’ and ‘place-based’ 121 issues in Victoria Jane Treadwell 13. Formal collaboration, collaborative councils and community 127 engagement Margaret Allison 14. Collaborative democracy: the citizen’s ability to collaborate 137 effectively Louise Sylvan Part 3. Collaboration abroad: comparative perspectives 15. Galvanising government–non-profit/voluntary sector relations: 149 two Canadian cases to consider Evert Lindquist 16. Collaboration with the third sector: UK perspectives 171 Ben Jupp Part 4. Collaboration: rhetoric and reality 17. Elusive appeal or aspirational ideal? The rhetoric and reality of 181 the ‘collaborative turn’ in public policy Janine O’Flynn 18. Postscript 197 Peter Shergold viii Contributors Margaret Allison, Divisional Manager, Customer and Community Services, City of Brisbane Shane Carmody, Deputy Chief Strategic Officer, Strategy and Support, Civil Aviation Safety Authority Bill Eggers, Senior Fellow, Manhattan Institute for Policy Research and Global Director, Public Sector, Deloitte Research Allan Fels AO, Dean, Australia and New Zealand School of Government Carsten Greves, Professor, International Center for Business and Politics, Copenhagen Business School Elaine Henry OAM, Chief Executive Officer, The Smith Family Paul Hibbert, Research Fellow, University of Strathclyde Business School, United Kingdom Graeme Hodge, Director, Centre for Regulatory Studies, Monash University Rachel Hunter, Director-General, Department of Education, Training and the Arts, Queensland Chris Huxham, Professor of Management, University of Strathclyde Business School and Senior Fellow of the Advanced Institute of Management Research Ben Jupp, Director, Office of the Third Sector, Government of the United Kingdom Evert Lindquist, Director, School of Public Administration, University of Victoria, Canada Janine O'Flynn, Research Fellow, Research School of Social Sciences and Crawford School of Economics and Government, The Australian National University Peter Shergold, Professor and Head, Centre for Social Impact, University of New South Wales and former Secretary, Department of the Prime Minister and Cabinet Diane Smith, Research Fellow, Centre for Aboriginal Economic Policy Research, The Australian National University Paul Smyth, Professorial Fellow in Social Policy, University of Melbourne Louise Sylvan, Former Deputy Chair, Australian Competition and Consumer Commission Jane Treadwell, Executive Director, Citizen Access and Transformation Department for Victorian Communities Siv Vangen, Senior Lecturer, Open University Business School, United Kingdom ix Collaborative Governance John Wanna, Sir John Bunting Chair of Public Administration, Australia and New Zealand School of Government, The Australian National University x Preface Networked governance and collaboration to improve outcomes In introducing this monograph, I would like to begin by emphasising the importance of collaboration to better governance. This involves collaboration within and across government and between government and the community. These are the central relationships we explore here. It is clear today that governments across the developed world are preaching the gospel of collaboration, cooperation and coordination, and are realising that their objectives cannot be achieved without collaboration with others. The big question is: is the rhetoric matched by the reality or are governments merely mouthing platitudes? Do they really mean what they profess; do governments talk of collaboration genuinely and meaningfully or do they do so partially and largely with their own interests at heart? Do their actions indicate that they are serious and, if so, what cultural changes are necessary, what changes are under way and what changes will be required in the future? Questions of motivation and integrity are fundamental to the process of collaboration. We also need to consider how we can translate collaborative engagement (inter-agency relations, community engagement, collaborative `experiments') into more effective outcomes, better public policy and a better use of community and government resources. This raises questions such as how and when do we choose to collaborate? On what topics or issues? Are there policy matters on which we should not collaborate or on which it would be preferable not to do so? In short, how do we determine on what matters to collaborate? These questions in turn raise the issue of the capacity to collaborate across the various sectors. Are the stakeholders and players prepared for the effort required, the investment in time and resources, the consequences of going down such a path and the `loss of control' or shared control in most instances? Are governments geared up to collaborate and do they have real `connections' with the community, or have the arm's-length cultures of contract management severed relations with providers and community representatives? Are community bodies themselves geared up to collaborate with government and with each other? While it is imperative to find effective ways to engage with the community, it is not always clear `who' represents the community. Governments often find themselves dealing with surrogates for the community: self-appointed, organised groups who profess to represent
Recommended publications
  • Issue No. 06/2008 Bulletin
    m CITY OF Armadale INFORMATION BULLETIN 06/2008 10JIPIII2000 hi •* CITY OF Armadale Information Bulletin Issue No. 06/2008 Inside this Issue Correspondence & WA Local Government Association (WALGA) News Papers Issue No.l 1.08-24 March 2008 COR-1 Issue No.12.08 - 31 March 2008 COR-3 Pink Divider Issue No.13.08 - 7 April 2008 COR-5 Australian Local Government Association (ALGA) News 28 March 2008 COR-7 Correspondence Media Release - Risk to local participation on environment - 28 March 2008 COR-23 Media Release - Local Government Voice at 2020 Summit - 31 March 2008 COR-24 Letter thanking Mayor & Councillors for Opening - Heron Park Private Estate - 2 April COR-25 Circular No 2/08 - Bilateral Agreement on Indigenous Affairs COR-26 Information from Employee Movements HR-1 Human Resources Blue Divider Inforniation to Standing Committees City Strategy • Progress Report Progress Report on Contingency, Operational & Strategic Projects CS-1 Lilac Divider • Outstanding Matters & Information Items Report on Outstanding Matters - City Strategy Committee CS-9 • Donations/Grants/Contributions Report on Donations/Community Grants/Annual Contributions CS-13 Development • Outstanding Matters & Information Items Report on Outstanding Matters - Development Services Committee D-l Services Results of the Streamcare Program 2007 & Direction for 2008 D-3 Yellow Divider • Health Health Services Manager's Report for the month of February 2008 D-8 • Planning Planning Services Manager's Report for the month of February 2008 D-l 5 Town Planning Scheme No.4 - Amendment
    [Show full text]
  • Download the Book of Abstracts Here
    Book of Abstracts 2019 Mexico Conference on Earth System Governance Oaxaca, Mexico, 6-8 November 2019 Version of 5 November 2019 The conference is hosted by the National Autonomous University of Mexico, together with the Earth Sys- tem Governance Project. The 2019 Mexico Conference will be organized around the five analytical lenses structuring the new earth system governance research agenda, as captured in the 2018 Science and Implementation Plan; and a sixth stream focusing on specific issues band challenges relevant to the Latin American region. Contents Architecture and Agency .................................................................................................................................................................. 2 Democracy and Power .................................................................................................................................................................... 61 Justice and Allocation ..................................................................................................................................................................... 76 Anticipation and Imagination ....................................................................................................................................................... 100 Adaptiveness and Reflexivity ........................................................................................................................................................ 123 Socio-environmental impacts of economic globalization ...........................................................................................................
    [Show full text]
  • Some Collaborative Systems Approaches in Knowledge-Based Environments
    18 Some Collaborative Systems Approaches in Knowledge-Based Environments Mihaela I. Muntean West University of Timisoara, Faculty of Economics and Business Administration Romania 1. Introduction Collaboration represents a strategic alternative to the monolithic approach to business development and competition. It involves a different approach to business – focused on managing business relationships between people, within or without groups, and within and between organizations. Fig. 1. Collaboration – A Business Strategy (http://literacy.kent.edu/CommonGood ) In the present global economy, strongly influenced by IT (information technology) and information systems evolution, the modern organizations try to face the challanges by adjusting their strategies and restructuring their activities, for aligning them to the new economy requirements. It is certain, that the enterprise’s performance will depend on the capacity to sustain collaborative work. The evolution of information systems in these collaborative environments led to a sudden necessity to adopt, for maintaining all kind of virtual activities/processes, the latest technologies/systems that are capable to support integrated collaboration in business services. It is obvious that, all collaborative environments (workgroups, practice communities, collaborative enterprises) are based on knowledge, and between collaboration and knowledge management (KM) there is a strong interdependence. Therefore, we focused on how collaborative systems are capable to sustain knowledge management and their impact on optimizing the KM life cycle. Some issues regarding collaborative systems are explored and a portal-based IT solution that sustains the KM life cycle is highlighted. In addition, an agile development framework for portals will be proposed www.intechopen.com 380 New Research on Knowledge Management Models and Methods 2.
    [Show full text]
  • Collaboration: a Framework for School Improvement Collaboration: a Framework for School Improvement
    Collaboration: A Framework for School Improvement Collaboration: A Framework for School Improvement LORRAINE SLATER University of Calgary Abstract: The ability to work collaboratively with others is becoming an essential component of contemporary school reform. This article reviews current trends in school reform that embody collaborative principles and also draws on the literature to provide a theoretical overview of collaboration itself. The article then outlines the findings from a qualitative, self-contained focus group study that involved 16 individuals (parents, teachers, and administrators) who were selected using a purposeful sampling technique. According to Patton (1990), “the purpose of purposeful sampling is to select information rich cases whose study will illuminate the questions under study” (p.169). Accordingly, because of their experience in collaborative school improvement activities, the participants were able to assist the researcher in addressing the general research question, what are the understandings, skills, and attitudes held by participants in school improvement initiatives that result in successful collaboration. This study allowed the essential nature of collaboration to show itself and speak for itself through participants’ descriptions of their experiences. The findings are presented within a graphic conceptualization that not only represents the large number of issues that participants identified in their collaborations, but also demonstrates the complexity of the interrelations between these issues and school improvement. The model provides a framework for thinking about the school improvement process that is anchored in collaboration. Introduction Themes of teacher empowerment and professionalism, school-based management, shared decision making, and choice and voice for parents have dominated school reform in the last decade.
    [Show full text]
  • Submission of the HUMAN RIGHTS and EQUAL OPPORTUNITY
    Submission of the HUMAN RIGHTS AND EQUAL OPPORTUNITY COMMISSION (HREOC) to the SENATE LEGAL AND CONSTITUTIONAL AFFAIRS COMMITTEE on the INQUIRY INTO THE EFFECTIVENESS OF THE SEX DISCRIMINATION ACT 1984 (Cth) IN ELIMINATING DISCRIMINATION AND PROMOTING GENDER EQUALITY 1 September 2008 Human Rights and Equal Opportunity Commission Level 8, 133 Castlereagh St GPO Box 5218 Sydney NSW 2001 Ph. (02) 9284 9600 1 Table of Contents 1. Introduction .......................................................................................... 6 2. Executive summary .............................................................................. 8 Stage one .................................................................................................................. 9 Stage two .................................................................................................................11 3. Table of Recommendations and Options for Reform ....................... 14 4. Gender equality in Australia: the state of the nation ....................... 29 Economic independence for women .........................................................................30 Work and family balance across the life cycle ..........................................................32 Freedom from discrimination, harassment and violence ...........................................34 Overall findings of the Listening Tour .....................................................................35 National Plan of Action towards Gender Equality ....................................................36
    [Show full text]
  • What Has Federalism Ever Done for Us?1
    3. What has federalism ever done for us?1 The Hon Anna Bligh MP, Premier of Queensland In April 2008, our new Prime Minister gathered together 1000 of our country's best and brightest to imagine the Australia we could be in 2020. As I left Canberra on that cold Sunday afternoon, I was both inspired and alarmed. Inspired by the wealth of ideas and the many new voices that had been unearthed by the process and alarmed that the most recurring theme and, without doubt, the most popular idea was the abolition of the states. Here were some of the country's brightest, most educated, most experienced and publicly engaged thinkers cheering rapturously at a throwaway line from Tim Fischer about getting rid of the states. It gave me real pause for thought. A century ago, as the fathers of the federation shaped the constitution, the preservation and protection of the states were pivotal to their deliberations, and yet today there seems to be a headlong, popular rush to abandon them. I was struck by how comprehensively John Howard had demonised the states, but I was also acutely aware that this alone could not explain the phenomenon. At the very least, the summiteers' reaction articulated a real sense of disappointment and frustration with many key areas of social service provision. States ignore this at their peril. So, a century on from federation, against a backdrop of an emerging cooperative federalism and fresh from a meeting of COAG, I thought it would be useful here to reflect on federalism as a form of government and contemplate the future of our own federation.
    [Show full text]
  • Collaborative Governance and the Implementation of the Ryan White Care Act: a Case Study of Hiv Health Services Planning Councils in Two South Florida Counties
    COLLABORATIVE GOVERNANCE AND THE IMPLEMENTATION OF THE RYAN WHITE CARE ACT: A CASE STUDY OF HIV HEALTH SERVICES PLANNING COUNCILS IN TWO SOUTH FLORIDA COUNTIES by James K. Agbodzakey A Dissertation Submitted to the Faculty of The College of Architecture, Urban and Public Affairs in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Florida Atlantic University Boca Raton, FL December 2009 Copyright by James K. Agbodzakey 2009 ii VITA James K. Agbodzakey earned a Bachelor of Arts degree in Political Science from the University of Ghana, Legon, in 1999. In 2001, he was awarded graduate fellowships from Ohio University in Athens where he received a Masters of Arts degree in International Affairs and Masters of Public Administration degree. In 2005, he was also awarded a graduate teaching assistantship from the Florida Atlantic University’s School of Public Administration to pursue a Ph.D. in Public Administration. He received 2008 First Place FAU National Association of Graduate-Professional Students (NAGPS) Nationwide President’s Award. He is a member of Pi Alpha Alpha, the NASPAA honor society. He interned with the United Nation’s Department of Social and Economic Affairs in 2005 and was a temporary project associate for the International Monetary Fund in 2005. He has also been a project associate for the FAU Public Procurement Research Center. He was a presenter at the Florida Political Science Association Conferences in Orlando and St. Petersburg in 2007 and 2008 respectively. iv ACKNOWLEDGMENTS I have been blessed in many ways and being given the opportunity to pursue graduate studies in the United States is one such blessing.
    [Show full text]
  • Leading Through Collaboration
    Leading Through Collaboration What is Collaborative Leadership? Collaborative leadership is founded on a belief that “…if you bring the appropriate people together in constructive ways with good information, they will create authentic Why it matters? visions and strategies for addressing the shared concerns of the organization or community," (Chrislip & Carl, 1994). “Successful collaborative leaders must truly value Necessary skills for a collaborative leader: collaboration and the need for relationship building, integrity, Develop an inspiring vision o “The only visions that take hold are shared visions—and you will and honesty. They must set aside create them only when you listen very, very closely to others, self-motivated purpose and appreciate their hopes, and attend to their needs,” (Kouzes, 2009). focus on creating an atmosphere Concentrate on results, conditions, and building relationships where all these things happen o Teams are expected to achieve results however performance is stalled automatically, without personal when team members do not work well together. A collaborative team intervention,” (Harman and environment is vital to success (1997). Stein, 2015). Fully involve those who are affected o Invite team members to contribute to vision building, problem solving, idea creation, and policy making. Use the talents of others to create a plan of action o Often times, your team will be comprised of individuals with varying skillsets and interests. Use those skills and interests to the team’s advantage! By utilizing each team member’s talents, you help facilitate a collaborative environment. Preserve agreement and coach for success o Refrain from agreeing with ideas proposed. You want to avoid showing bias towards some ideas over others, in order to avoid the team choosing the path that seems most agreeable to you.
    [Show full text]
  • Knowledge-Sharing Strategies in Distributed Collaborative Product Development
    Journal of Open Innovation: Technology, Market, and Complexity Review Knowledge-Sharing Strategies in Distributed Collaborative Product Development Sanjay Mathrani 1,* and Benjamin Edwards 2 1 School of Food and Advanced Technology, Massey University, Auckland 0632, New Zealand 2 Fisher and Paykel Healthcare Limited, Auckland 1741, New Zealand; [email protected] * Correspondence: [email protected] Received: 3 November 2020; Accepted: 7 December 2020; Published: 16 December 2020 Abstract: Knowledge-sharing strategies are used across the industry as open innovation and distributed collaboration are becoming more popular to achieve technological competencies, faster time-to-market, competitiveness and growth. Sharing of knowledge can provide benefits to manufacturing and new product development (NPD) companies in improving their product quality and enhancing business potential. This paper examines the implementation of knowledge-sharing strategies in New Zealand aimed at bridging the physical locational issues to achieve collaborative benefits in NPD firms through an in-depth case study. The analysis of this only one, but interesting, case extends a holistic multi-mediation model by Pateli and Lioukas for the effect of functional involvement in a distributed collaborative product development environment. This study explores the external and internal knowledge transfer and how it affects early-stage, late-stage, and the overall product development process. Findings present a knowledge-sharing toolset that enhances innovation in all stages of product development overcoming the environmental factors to improve early and late-stage development through a two-way knowledge-transfer loop with distributed stakeholders. An encouraging management culture is found as key for transparent knowledge transfer across cross-functional teams.
    [Show full text]
  • Collaborative Customer Relationship Management
    Collaborative Customer Relationship Management Taking CRM to the Next Level Bearbeitet von Alexander H Kracklauer, D. Quinn Mills, Dirk Seifert 1. Auflage 2003. Buch. XI, 276 S. Hardcover ISBN 978 3 540 00227 7 Format (B x L): 15,5 x 23,5 cm Gewicht: 1290 g Wirtschaft > Management > Unternehmensführung Zu Leseprobe schnell und portofrei erhältlich bei Die Online-Fachbuchhandlung beck-shop.de ist spezialisiert auf Fachbücher, insbesondere Recht, Steuern und Wirtschaft. Im Sortiment finden Sie alle Medien (Bücher, Zeitschriften, CDs, eBooks, etc.) aller Verlage. Ergänzt wird das Programm durch Services wie Neuerscheinungsdienst oder Zusammenstellungen von Büchern zu Sonderpreisen. Der Shop führt mehr als 8 Millionen Produkte. Table of Contents Preface of the Editors................................................................................V Part 1: Customer Relationship Management: The Basics ....... 1 Chapter 1: Customer Management as the Origin of Collaborative Customer Relationship Management........................................................................ 3 Alexander H. Kracklauer, D. Quinn Mills, and Dirk Seifert Chapter 2: What Have We Learned so Far? Making CRM Make Money – Technology Alone Won’t Create Value................................................... 7 Eric Almquist, David Bovet, and Carla J. Heaton Part 2: Collaborative Customer Relationship Management – How to Win in the Market with Joint Forces ................................................................... 23 Chapter 3: Collaborative Customer Relationship
    [Show full text]
  • Key Takeaways from the 2018 Organizational Culture Assessment
    Key takeaways from the 2018 Organizational Culture Assessment Instrument Survey for UT TYLER By Susan Franzen, Assistant Vice Chancellor, Organizational Effectiveness, UT System The Organizational Culture Assessment Instrument (OCAI) is based on the Competing Values Framework (CVF) and was developed by Kim Cameron and Robert Quinn at The University of Michigan School of Business Administration. They developed the CVF from a list of 39 indicators of organizational effectiveness and found that competition existed on two spectrums: 1) internal focus and integration versus external focus and differentiation and 2) stability and control versus flexibility and discretion. Answering the same 24 questions through both the lens of the current culture and a preferred culture, organizations receive a starting point for discussions about the best mix of culture to ensure execution of their strategic priorities. The preferred culture identified through the OCAI assessment should not be interpreted as the definitive mix until the results have been discussed within the framework of a strategic plan and the appropriate mix identified. At UT Tyler, a comparison of faculty (186 UT Tyler Total respondents/53 percent of all faculty) and Flexibility 40 staff (244 respondents/33 percent of all staff) indicates very similar perspectives Collaborate 30 Create for both the current and the preferred 20 culture mix. Staff view the current culture 10 as slightly more competitive than faculty Internal 0 External and both groups prefer more collaboration and creativity while reducing control and competition. Control Compete With a 40 percent response rate, the overall current culture at UT Tyler was Stability defined as mostly competitive (Market) Current Preferred and control (Hierarchy) types, followed by collaborative (Clan) and creative (Adhocracy) types.
    [Show full text]
  • Collaboration
    Partnership, Collaboration: depend on partnerships with local housing Why Form a Partnership? authorities and private development firms to What is the Difference? provide shelter and transitional housing units for With a strong partnership, your organization may their homeless clients. have access to more financial resources, tangible A legal partnership is a contractual relationship resources, people resources, licensed client involving close cooperation between two or more Collaborations are the most immediate, economical services, and professional expertise. Investors, parties having specified and joint rights and way to enhance the services an organization can such as foundations and government grants, will responsibilities. Each party has an equal share of offer homeless veterans. Gaining access to services be more likely to consider your program the risk as well as the reward. that are already provided by community-based proposals because more areas of need are organizations and agencies is critical in containing A collaboration involves cooperation in which addressed and there is less duplication of services. costs while maximizing program benefits. Support parties are not necessarily bound contractually. organizations, in turn, can justify funding requests There is a relationship, but it is usually less formal based on services they offer to homeless veterans. How do you find and select a than a binding, legal contract and responsibilities partner? may not be shared equally. A collaboration exists Where to Find Vital Services when several people pool their common interests, • Define what your clients needs are (both assets and professional skills to promote broader The following is a list of services most homeless current and future).
    [Show full text]