A Collaborative Project Management Approach and a Framework for Its Supporting Systems Fang Chen University of Manitoba
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Some Collaborative Systems Approaches in Knowledge-Based Environments
18 Some Collaborative Systems Approaches in Knowledge-Based Environments Mihaela I. Muntean West University of Timisoara, Faculty of Economics and Business Administration Romania 1. Introduction Collaboration represents a strategic alternative to the monolithic approach to business development and competition. It involves a different approach to business – focused on managing business relationships between people, within or without groups, and within and between organizations. Fig. 1. Collaboration – A Business Strategy (http://literacy.kent.edu/CommonGood ) In the present global economy, strongly influenced by IT (information technology) and information systems evolution, the modern organizations try to face the challanges by adjusting their strategies and restructuring their activities, for aligning them to the new economy requirements. It is certain, that the enterprise’s performance will depend on the capacity to sustain collaborative work. The evolution of information systems in these collaborative environments led to a sudden necessity to adopt, for maintaining all kind of virtual activities/processes, the latest technologies/systems that are capable to support integrated collaboration in business services. It is obvious that, all collaborative environments (workgroups, practice communities, collaborative enterprises) are based on knowledge, and between collaboration and knowledge management (KM) there is a strong interdependence. Therefore, we focused on how collaborative systems are capable to sustain knowledge management and their impact on optimizing the KM life cycle. Some issues regarding collaborative systems are explored and a portal-based IT solution that sustains the KM life cycle is highlighted. In addition, an agile development framework for portals will be proposed www.intechopen.com 380 New Research on Knowledge Management Models and Methods 2. -
Collaboration: a Framework for School Improvement Collaboration: a Framework for School Improvement
Collaboration: A Framework for School Improvement Collaboration: A Framework for School Improvement LORRAINE SLATER University of Calgary Abstract: The ability to work collaboratively with others is becoming an essential component of contemporary school reform. This article reviews current trends in school reform that embody collaborative principles and also draws on the literature to provide a theoretical overview of collaboration itself. The article then outlines the findings from a qualitative, self-contained focus group study that involved 16 individuals (parents, teachers, and administrators) who were selected using a purposeful sampling technique. According to Patton (1990), “the purpose of purposeful sampling is to select information rich cases whose study will illuminate the questions under study” (p.169). Accordingly, because of their experience in collaborative school improvement activities, the participants were able to assist the researcher in addressing the general research question, what are the understandings, skills, and attitudes held by participants in school improvement initiatives that result in successful collaboration. This study allowed the essential nature of collaboration to show itself and speak for itself through participants’ descriptions of their experiences. The findings are presented within a graphic conceptualization that not only represents the large number of issues that participants identified in their collaborations, but also demonstrates the complexity of the interrelations between these issues and school improvement. The model provides a framework for thinking about the school improvement process that is anchored in collaboration. Introduction Themes of teacher empowerment and professionalism, school-based management, shared decision making, and choice and voice for parents have dominated school reform in the last decade. -
Computerizing Logistics Management Information Systems
Computerizing Logistics Management Information Systems A Program Manager’s Guide USAID | DELIVER PROJECT OCTOBER 2012 This publication was produced for review by the U.S. Agency for International Development. It was prepared by the USAID | DELIVER PROJECT, Task Order 4. Computerizing Logistics Management Information Systems A Program Manager’s Guide The authors’ views expressed in this publication do not necessarily reflect the views of the U.S.Agency for International Development or the United States Government. USAID | DELIVER PROJECT,Task Order 4 The USAID | DELIVER PROJECT, Task Order 4, is funded by the U.S. Agency for International Devel opment (USAID) under contract number GPO-I-00-06-00007-00, order number AID-OAA-TO-10-00064, beginning September 30, 2010. Task Order 4 is implemented by John Snow, Inc., in collaboration with Aso ciación Benéfica PRISMA; Cargo Management Logistics; Crown Agents USA, Inc.; Eastern and Southern Af rican Management Institute; FHI 360; Futures Institute for Development, LLC; LLamasoft, Inc; The Manoff Group, Inc.; OPS MEND, LLC; PATH; PHD International (a division of the RTT Group); and VillageReach. The project improves essential health commodity supply chains by strengthening logistics management infor mation systems, streamlining distribution systems, identifying financial resources for procurement and supply chain operation, and enhancing forecasting and procurement planning. The project encourages policymakers and donors to support logistics as a critical factor in the overall success of their healthcare mandates. Recommended Citation USAID | DELIVER PROJECT, Task Order 4. 2012. Computerizing Logistics Management Information Systems: A Program Manager’s Guide. Arlington, Va.: USAID | DELIVER PROJECT, Task Order 4. Abstract As in-country public health logistics systems become more integrated and sophisticated, many countries are looking to automate their logistics management information systems (LMIS) in order to improve the quantity, quality, and timeliness of logistics data throughout the country. -
MOVEBR Program Management Plan
Program Management Plan | MovEBR Program Management Plan As of April 1, 2019, the City of Baton Rouge and the Parish of East Baton Rouge have started implementation of MovEBR, a historic Sales Tax referendum created to improve transportation. The MovEBR initiative will help the citizens in East Baton Rouge Parish with traffic mitigation by building new roads, sidewalks, and managing traffic in the parish. The tax initiative passed on December 8, 2018, is expected to generate $46M annually for the City-Parish and will be spent on the published MovEBR projects. The program will last through March 31, 2049. As presented, this initial Program Management Manual is a living Program Management Plan (PMP) evidencing the strong management systems that will be put in place to achieve efficient and effective delivery. It is comprehensive in content and serves as a firm foundation for the life of the program. It demonstrates how the successful execution of the unique project groupings will be accomplished through the Baton Rouge Department of Transportation and Drainage (DTD) and our partners as we operate in a seamless, integrated manner. The PMP documents the structure, processes, and resources that will be used to execute a successful program and create concrete deliverables that meet the contractual requirements. The PMP covers the organization, approach and timeline, controls, schedule and resource management, tools, quality management, communication plans, Small Business Outreach and public involvement. This will provide the foundation to achieve program goals and communicate to stakeholders how the program will be managed. By adhering to this plan, DTD will implement and utilize the proper management controls for the program, thereby promoting the achievement of the program’s goals and objectives. -
Building a Change Management Office 9 Steps to Make Your Change Efforts Stick
White Paper Building a Change Management Office 9 Steps to Make Your Change Efforts Stick Does this scenario sound familiar? A new program, designed to take advantage of a new market opportunity, is expected to substantially improve business performance. It takes months to develop the perfect implementation strategy. Introduction 1. Design and establish a change enable change management strategies, management office structure. processes and goals. Each organization Employees receive program details and has different needs and limitations for guidelines. Initial interest in the program 2. Create change management a CMO. Changes vary by volume, type fades quickly. After a few months, the methodology, tools and templates. and complexity of typical change efforts. new program is abandoned and marked a 3. Align the change management Additionally, organizations may face failure, disappearing into obscurity. methodology with project limitations due to processes, culture, management. Similar stories play out year after year geographic locations or budget. Major in companies everywhere. The fast- 4. Engage key leaders and stakeholders to decisions to be made when designing the paced nature of our global economy support the CMO. CMO include to scope, strategy, goals, means promising new changes are 5. Raise awareness of change structure, roles and responsibilities. designed on a regular basis. A deliberate management and the CMO. change management strategy is crucial 6. Develop change management Strategy and scope for companies looking to be agile in knowledge and skills in employees. Determining the strategy and scope of the their adaptability, but structured in their 7. Deliver change management on CMO is a key first step when designing approach to change. -
Leading Through Collaboration
Leading Through Collaboration What is Collaborative Leadership? Collaborative leadership is founded on a belief that “…if you bring the appropriate people together in constructive ways with good information, they will create authentic Why it matters? visions and strategies for addressing the shared concerns of the organization or community," (Chrislip & Carl, 1994). “Successful collaborative leaders must truly value Necessary skills for a collaborative leader: collaboration and the need for relationship building, integrity, Develop an inspiring vision o “The only visions that take hold are shared visions—and you will and honesty. They must set aside create them only when you listen very, very closely to others, self-motivated purpose and appreciate their hopes, and attend to their needs,” (Kouzes, 2009). focus on creating an atmosphere Concentrate on results, conditions, and building relationships where all these things happen o Teams are expected to achieve results however performance is stalled automatically, without personal when team members do not work well together. A collaborative team intervention,” (Harman and environment is vital to success (1997). Stein, 2015). Fully involve those who are affected o Invite team members to contribute to vision building, problem solving, idea creation, and policy making. Use the talents of others to create a plan of action o Often times, your team will be comprised of individuals with varying skillsets and interests. Use those skills and interests to the team’s advantage! By utilizing each team member’s talents, you help facilitate a collaborative environment. Preserve agreement and coach for success o Refrain from agreeing with ideas proposed. You want to avoid showing bias towards some ideas over others, in order to avoid the team choosing the path that seems most agreeable to you. -
The Supply Chain Manager's Handbook
THE SUPPLY CHAIN MANAGER’S HANDBOOK A PRACTICAL GUIDE TO THE MANAGEMENT OF HEALTH COMMODITIES 2017 JSI THE SUPPLY CHAIN MANAGER’S HANDBOOK A PRACTICAL GUIDE TO THE MANAGEMENT OF HEALTH COMMODITIES ABOUT JSI THE SUPPLY CHAIN John Snow, Inc. (JSI) is a U.S.-based health care consulting firm committed to improving the health of individuals and communities worldwide. Our multidisciplinary staff works in partnership MANAGER’S HANDBOOK with host-country experts, organizations, and governments to make quality, accessible health care a reality for children, women, and men around the world. JSI’s headquarters are in Boston, A PRACTICAL GUIDE TO THE MANAGEMENT Massachusetts, with U.S. offices in Washington, D.C.; Atlanta, Georgia; Burlington, Vermont; Concord, New Hampshire; Denver, Colorado; Providence, Rhode Island; and San Francisco, OF HEALTH COMMODITIES California. JSI also maintains offices in more than 40 countries throughout the developing world. RECOMMENDED CITATION John Snow, Inc. 2017. The Supply Chain Manager’s Handbook, A Practical Guide to the Management of Health Commodities. Arlington, Va.: John Snow, Inc. ABSTRACT The Supply Chain Manager’s Handbook: A Practical Guide to the Management of Health Commodities is the starting point for anyone interested in learning about and understanding the key principles and concepts of supply chain management for health commodities. Concepts described in this handbook will help those responsible for improving, revising, designing, and operating all or part of a supply chain. John Snow, Inc. (JSI) has written The Supply Chain Manager’s Handbook based on more than 30 years of experience improving public health supply chains in more than 60 countries. -
Knowledge-Sharing Strategies in Distributed Collaborative Product Development
Journal of Open Innovation: Technology, Market, and Complexity Review Knowledge-Sharing Strategies in Distributed Collaborative Product Development Sanjay Mathrani 1,* and Benjamin Edwards 2 1 School of Food and Advanced Technology, Massey University, Auckland 0632, New Zealand 2 Fisher and Paykel Healthcare Limited, Auckland 1741, New Zealand; [email protected] * Correspondence: [email protected] Received: 3 November 2020; Accepted: 7 December 2020; Published: 16 December 2020 Abstract: Knowledge-sharing strategies are used across the industry as open innovation and distributed collaboration are becoming more popular to achieve technological competencies, faster time-to-market, competitiveness and growth. Sharing of knowledge can provide benefits to manufacturing and new product development (NPD) companies in improving their product quality and enhancing business potential. This paper examines the implementation of knowledge-sharing strategies in New Zealand aimed at bridging the physical locational issues to achieve collaborative benefits in NPD firms through an in-depth case study. The analysis of this only one, but interesting, case extends a holistic multi-mediation model by Pateli and Lioukas for the effect of functional involvement in a distributed collaborative product development environment. This study explores the external and internal knowledge transfer and how it affects early-stage, late-stage, and the overall product development process. Findings present a knowledge-sharing toolset that enhances innovation in all stages of product development overcoming the environmental factors to improve early and late-stage development through a two-way knowledge-transfer loop with distributed stakeholders. An encouraging management culture is found as key for transparent knowledge transfer across cross-functional teams. -
Collaborative Customer Relationship Management
Collaborative Customer Relationship Management Taking CRM to the Next Level Bearbeitet von Alexander H Kracklauer, D. Quinn Mills, Dirk Seifert 1. Auflage 2003. Buch. XI, 276 S. Hardcover ISBN 978 3 540 00227 7 Format (B x L): 15,5 x 23,5 cm Gewicht: 1290 g Wirtschaft > Management > Unternehmensführung Zu Leseprobe schnell und portofrei erhältlich bei Die Online-Fachbuchhandlung beck-shop.de ist spezialisiert auf Fachbücher, insbesondere Recht, Steuern und Wirtschaft. Im Sortiment finden Sie alle Medien (Bücher, Zeitschriften, CDs, eBooks, etc.) aller Verlage. Ergänzt wird das Programm durch Services wie Neuerscheinungsdienst oder Zusammenstellungen von Büchern zu Sonderpreisen. Der Shop führt mehr als 8 Millionen Produkte. Table of Contents Preface of the Editors................................................................................V Part 1: Customer Relationship Management: The Basics ....... 1 Chapter 1: Customer Management as the Origin of Collaborative Customer Relationship Management........................................................................ 3 Alexander H. Kracklauer, D. Quinn Mills, and Dirk Seifert Chapter 2: What Have We Learned so Far? Making CRM Make Money – Technology Alone Won’t Create Value................................................... 7 Eric Almquist, David Bovet, and Carla J. Heaton Part 2: Collaborative Customer Relationship Management – How to Win in the Market with Joint Forces ................................................................... 23 Chapter 3: Collaborative Customer Relationship -
Key Takeaways from the 2018 Organizational Culture Assessment
Key takeaways from the 2018 Organizational Culture Assessment Instrument Survey for UT TYLER By Susan Franzen, Assistant Vice Chancellor, Organizational Effectiveness, UT System The Organizational Culture Assessment Instrument (OCAI) is based on the Competing Values Framework (CVF) and was developed by Kim Cameron and Robert Quinn at The University of Michigan School of Business Administration. They developed the CVF from a list of 39 indicators of organizational effectiveness and found that competition existed on two spectrums: 1) internal focus and integration versus external focus and differentiation and 2) stability and control versus flexibility and discretion. Answering the same 24 questions through both the lens of the current culture and a preferred culture, organizations receive a starting point for discussions about the best mix of culture to ensure execution of their strategic priorities. The preferred culture identified through the OCAI assessment should not be interpreted as the definitive mix until the results have been discussed within the framework of a strategic plan and the appropriate mix identified. At UT Tyler, a comparison of faculty (186 UT Tyler Total respondents/53 percent of all faculty) and Flexibility 40 staff (244 respondents/33 percent of all staff) indicates very similar perspectives Collaborate 30 Create for both the current and the preferred 20 culture mix. Staff view the current culture 10 as slightly more competitive than faculty Internal 0 External and both groups prefer more collaboration and creativity while reducing control and competition. Control Compete With a 40 percent response rate, the overall current culture at UT Tyler was Stability defined as mostly competitive (Market) Current Preferred and control (Hierarchy) types, followed by collaborative (Clan) and creative (Adhocracy) types. -
Collaboration
Partnership, Collaboration: depend on partnerships with local housing Why Form a Partnership? authorities and private development firms to What is the Difference? provide shelter and transitional housing units for With a strong partnership, your organization may their homeless clients. have access to more financial resources, tangible A legal partnership is a contractual relationship resources, people resources, licensed client involving close cooperation between two or more Collaborations are the most immediate, economical services, and professional expertise. Investors, parties having specified and joint rights and way to enhance the services an organization can such as foundations and government grants, will responsibilities. Each party has an equal share of offer homeless veterans. Gaining access to services be more likely to consider your program the risk as well as the reward. that are already provided by community-based proposals because more areas of need are organizations and agencies is critical in containing A collaboration involves cooperation in which addressed and there is less duplication of services. costs while maximizing program benefits. Support parties are not necessarily bound contractually. organizations, in turn, can justify funding requests There is a relationship, but it is usually less formal based on services they offer to homeless veterans. How do you find and select a than a binding, legal contract and responsibilities partner? may not be shared equally. A collaboration exists Where to Find Vital Services when several people pool their common interests, • Define what your clients needs are (both assets and professional skills to promote broader The following is a list of services most homeless current and future). -
Earned Value Management What Is It …And Why Should I Care?
Robin Pulverenti UMD Project Management Symposium May 10-11, 2018 Slide 1 EARNED VALUE MANAGEMENT WHAT IS IT …AND WHY SHOULD I CARE? ROBIN PULVERENTI 2018 Project Management Symposium Robin Pulverenti UMD Project Management Symposium May 10-11, 2018 Slide 2 What is EVM… KEY CONCEPTS Robin Pulverenti UMD Project Management Symposium May 10-11, 2018 Slide 3 Is it EV, EVM, or EVMS? Earned Value EV = Budgeted Cost of Work Performed (BCWP) or the value of completed work in terms of assigned budget - how much performance, technical accomplishment, or physical scope has the contractor performed Earned Value Management EVM = Using the data generated by the Earned Value Management System to make informed program management decisions Earned Value Management System EVMS = The implementation of Contractor’s combined written processes and tools that supports proper use of the EVM data, reports, management value, and provides insight for making program management decisions Robin Pulverenti UMD Project Management Symposium May 10-11, 2018 Slide 4 Budget versus Funding Budget Funding • Baseline Plan • Pays the Invoices • Integrated Program Management Report • Contract Funds Status Report (DI-MGMT- (DI-MGMT-81861) 81468) Primary value is its utility in reflecting current contract Supplies funding data about defense contracts to Program status and projecting future contract performance. Managers for: (a) updating and forecasting contract funds requirements, (b) planning and decision making on funding changes to contracts, Derived EVM Progress “S” Curve (c) developing funds requirements and budget estimates in support of approved programs, (d) determining funds in excess of contract needs and available for de-obligation, and (e) obtaining rough estimates of termination costs.