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3 Tourist Accommodation Introduction _______________________________________________________ 3 Tourist accommodation _____________________________________________ 4 Accommodation offer ____________________________________________________ 4 Tourist arrivals and overnights ____________________________________________ 7 Meeting industry __________________________________________________ 29 Supply of meeting rooms ________________________________________________ 29 Number of meetings of international associations - UIA ______________________ 30 Number of meetings of international associations - ICCA _____________________ 31 Trade fairs and shows __________________________________________________ 32 Cultural tourist services ____________________________________________ 33 Cultural offer in museums and tourist attractions ___________________________ 33 Number of visitors in museums and attractions _____________________________ 33 Guided tours and Greeters ______________________________________________ 34 Special and regular events in Brussels ____________________________________ 35 Transport ________________________________________________________ 37 Airports ______________________________________________________________ 37 Brussels Airport – Zaventem _____________________________________________ 38 Railway ______________________________________________________________ 39 Accessibility performance of Brussels ____________________________________ 40 Sustainable tourism _______________________________________________ 42 Offer of eco-certified accommodations ____________________________________ 42 Villo _________________________________________________________________ 43 Green spaces _________________________________________________________ 44 Persons with reduced mobility ___________________________________________ 46 Observatory for tourism in Brussels Page 2. Introduction Since 2011, the Brussels Tourism Observatory has been incorporated into the Research & Development department of VISITBRUSSELS in the context of a partnership with Wallonia- Brussels Tourism and Toerisme Vlaanderen. This service, devoted to statistics on and studies of tourism in Brussels, collects and processes data from, among others, the FPS Economy, the Cocof, MKG Hospitality, TourMIS, and tourist service providers like the various museums and attractions - efficient partnerships and a methodology acknowledged by all the Brussels tourist sectors. Monthly barometers (overnights from the FPS Economy, occupancy rates of hotels, and figures for visits to museums/attractions) are now sent to those involved in tourism, allowing them to take the temperature of the sector regularly. All these reports are available via the pages of the Brussels Tourism Observatory (http://visitbrussels.be/bitc/BE_fr/observatory/annual-reports.do ). Supported by the figures and graphs cited in this annual report, Brussels can boast of an excellent 2011 showing a new increase in the number of overnights, with growth by +7.5%, equal to that of the preceding year, while other European cities have only progressed by 4.2% on average. Despite a difficult international economic context, tourism in Brussels is therefore well on the way to achieving the objective set in 2010: to double its number of overnights by 2020 and so achieve (or even exceed) the symbolic number of 10 million, thus raising leisure and meeting tourist visits to Brussels to the current level of those for Vienna or Amsterdam. Among other significant indicators, we note that visits by businesspeople confirm the position of Brussels as the European market leader for meetings of international associations (Union of International Associations). Viviane Jacobs Patrick Bontinck Peter De Wilde Director-General CEO CEO Wallonia-Brussels Tourism VISITBRUSSELS Toerisme Vlaanderen Observatory for tourism in Brussels Page 3. Tourist accommodation Accommodation offer Offer of tourist accommodations Type Number of Number of rooms Capacity in beds/ establishments bedplaces Hotels 188 16 748 33 870 bedplaces Youth hostels 11 211 1 573 beds Recognised Bed & Breakfasts 97 172 373 bedplaces Bed & Breakfasts affiliated with 160 246 477 bedplaces Bed & Brussels Apartment-Hotels (estimate) 100 6 500 Sources: Hotels and Youth Hostels: DGSEI/Recognized B&B’s: Cocof/B&B’s affiliated with Bed & Brussels: Bed & Brussels/Apartment-Hotels: estimate from the Brussels Observatory for Tourism (2009) Offer of hotels Type Number of Number of rooms Capacity in bedplaces establishments Hotels 188 16 748 33 870 Category: 5***** 20 3 947 7 924 4**** 47 6 406 12 985 3*** 57 4 641 9 333 2** 36 992 2 015 1* 14 366 745 Not classified 14 396 868 Capacity in number of rooms : <25 45 706 1 526 25 – 99 85 4 531 9 216 100 – 249 45 7 150 14 376 250 and more 13 4 361 8 752 Source: DGSEI Observatory for tourism in Brussels Page 4. Number of establishments by municipality and by rooms or bed capacity Hotels Youth Hostels Recognized Municipality Total 5 4 3 2 1 Non- (bed capacity) B&Bs ***** **** *** ** * clas. Brussels City 98 13 27 26 20 7 5 5 17 8 877 2 561 3 200 2 270 516 176 2 561 678 38 Saint-Gilles 24 1 6 8 2 3 4 7 1 895 50 751 782 100 76 136 14 Ixelles 16 2 5 5 1 1 2 1 5 1 497 531 637 265 22 13 29 160 11 Saint-Josse-ten- 13 1 3 6 1 1 1 1 Noode 1 986 533 794 591 14 18 36 240 Schaerbeek 9 1 2 4 2 17 645 354 49 159 83 24 Anderlecht 6 1 4 1 3 438 60 346 32 6 Etterbeek 5 1 1 1 1 1 9 296 149 51 47 27 22 16 Woluwe-Saint- 5 2 1 2 4 Lambert 348 287 19 42 9 Evere 4 2 1 1 1 466 326 120 20 2 Watermael- 2 1 1 5 Boitsfort 17 11 6 8 Ganshoren 2 1 1 2 49 30 19 3 Woluwe-Saint- 1 1 4 Pierre 63 63 6 Uccle 1 1 5 101 101 6 Forest 1 1 3 40 40 6 Jette 1 1 4 24 24 4 Molenbeek-Saint- 0 2 1 Jean 241 1 Auderghem 0 1 8 164 13 Koekelberg 0 1 1 90 2 Berchem-Sainte- 0 1 Agathe 3 Total 188 20 47 57 36 14 14 11 172 Sources: Hotels and Youth Hostels: DGSEI/Recognized B&Bs: Cocof Observatory for tourism in Brussels Page 5. Hotels planned Name of the project Comments Municipality Size Date Tanglia Hotel (5*****) Renovation of Woluwe-Saint-Lambert 181 rooms 02-2013 Sodehotel (4****) (UCL St Luc) (126 previously) Pullman Midi Hotel (4****) New hotel Saint-Gilles 237 rooms + 10 3rd quarter (South Station) meeting rooms 2013 Astoria Hotel (5*****) Renovation of the Brussels City 142 rooms 2014 Astoria Hotel (Rue Royale) (109 previously) Motel One Royale 120 (2**) Reallocation of the Brussels City 490 rooms 2014 offices of “Le Soir” (Rue Royale) +210 m² of shops newspaper Nexity New hotel Etterbeek 110 rooms 2014 (Rue Belliard) Gésu (5*****) New hotel Saint-Josse 75 rooms + 2015-2016 conference rooms and parking Source: CBRE / Observatory for Tourism in Brussels Observatory for tourism in Brussels Page 6. Tourist arrivals and overnights All types of accommodation Summary of occupation - 2011 Data % of total 2010-2011 variation Arrivals 3 182 938 +6.1% Overnights 5 971 663 +7.5% Average length of stay 1.88 days +1.3% Leisure overnights 2 798 155 46.9% +3.0% Professional overnights 3 173 508 53.1% +11.8% Overnights in hotels 5 637 256 94.4% +7.2% Overnights in youth hostels 334 407 5.6% +11.5% Overnights in B&Bs* 15 040 +9.3% Hotels - occupancy rate 70.4% +0.9 points Hotels - average price € 109.90 +4.1% Hotels - RevPAR € 77.37 € +5.5% Overnights from Belgium 1 193 396 20.0% +12.7% Overnights from foreign 4 778 267 80.0% +6.2% countries - France 776 367 13.0% +7.4% - Great Britain 486 140 8.1% -1.6% - Spain 453 355 7.6% +7.9% - Germany 415 259 7.0% +0.3% - United States 350 950 5.9% +9.2% Source : Arrivals and overnights: DGSEI – Overnights in B&Bs : Bed & Brussels (the data from B&Bs are NOT included in the total as they don’t cover the entire market) - occupancy rates and prices of hotels: MKG Hospitality Observatory for tourism in Brussels Page 7. Total overnights since 2000 Source: DGSEI Overnights by reason since 2000 Source: DGSEI Observatory for tourism in Brussels Page 8. Overnights by municipality (2011) – Brussels and surroundings Note: For confidentiality reasons, some municipalities are not reported as they contain too few accommodation establishments. Source: DGSEI Observatory for tourism in Brussels Page 9. Source: DGSEI Observatory for tourism in Brussels Page 10. Overnights by country of origin - 2011 Note: the arrows in the second column show the variation in market position from 2010 to 2011. Source: DGSEI Observatory for tourism in Brussels Page 11. Overnights - Comparison and variation, 2010-2011 Source: DGSEI Total overnights by month in all types of accommodations Source: DGSEI Observatory for tourism in Brussels Page 12. Overnights by type of accommodation - 2011 Source: DGSEI Observatory for tourism in Brussels Page 13. Overnights 2011 and variation 2010-2011 - comparison by market Note: the blue line represents the average variation for all countries Source: DGSEI Observatory for tourism in Brussels Page 14. Variation in overnights by reason and by country Belgium Source: DGSEI France Source: DGSEI Observatory for tourism in Brussels Page 15. United Kingdom Source: DGSEI Spain Source: DGSEI Observatory for tourism in Brussels Page 16. Germany Source: DGSEI Netherlands Source: DGSEI Observatory for tourism in Brussels Page 17. BRIC Countries (Brazil, Russia, India and China) Source: DGSEI National comparison Overnights in other Belgian cities Source: DGSEI Observatory for tourism in Brussels Page 18. European comparison Overnights in other European cities - total overnights Note: a * indicates that the type of accommodation included in the total is different from that in Brussels. Source: ECM Overnights
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