1st-2nd Quarter 2015 TechniLink Breaking ground on new capabilities

Qantas Airways signs long-term agreement with LTP for its A380s Entrusting its flagship fleet

Lufthansa Technik Philippines’ hangar and capability expansion Stronger expertise

Personnel Assignment: Project Super Star Bringing back the former glory Introduction

Rainer Janke, Vice President Contents Marketing & Sales, Technik Philippines

• Base maintenance Breaking new ground • Breaking ground on new capabilities 4 • LTP and PAL continue cooperation 6 Dear readers, • Lufthansa: Seats that rise above the rest 6 • Growing customer base 7 The Philippines is ranked the second fastest growing economy in 2015 and is projected to grow as much as six percent • Line maintenance 8 or more, according to Bloomberg. • Crossing borders: LTP welcomes new customers • LTP receives thumbs up from Within this period of robust growth, more • Flying high with Pope Francis international have started operating in the country. With newly launched routes by and , LTP • Personnel Assignment was tapped to provide technical support for the airlines’ flights (page 8). Bringing back the former glory 9 LTP supports restoration projects for the LTP and recently signed a 10-year agreement for Lockheed Constellation base maintenance of Qantas’s A380s (page 3). Since our maintenance campaign for the ’s A380s back in 2012, we strive to continue providing the best service and cost-efficient solutions for their fleet.

In our last issue, we shared news of our C4-check capability for the A380. This year, we broke ground and began construction on a hangar extension. Soon, we will be able to work on up • Raising the Philippine banner 10 to two base maintenance checks for the A380 simultaneously and expand our potential to include base maintenance for the • News and updates 777 and other future types (page 4-5). Through a child’s eyes 10 Introducing the Board of Directors of LTP 11 Always welcome at our hangars is the fleet of our long-time customer, . Our partnership with PAL is Personnel movements 11 stronger than ever, with our recent 2-year base maintenance LTP at Mabuhay Germany 2015 11 agreement for its fleet (page 6). Additionally, we are pleased to welcome new and returning customers: Air • Company profile , Thai AirAsia X, AirAsia Philippines, Cebu Pacific, and Lufthansa Technik Philippines at a glance 12 Airlines (page 7). Services 13 Contacts 15 No matter where in the world we are, LTP employees’ ingenuity and skills shine bright. A handful of our mechanics and engineers have been assigned to Lufthansa Technik North

America and (page 9-10). is published biannually by Lufthansa Technik Philippines for its customers and friends. The past few months have been very eventful for us at LTP as we are driven by a positive outlook and new opportunities. I managing editor & art director associate editor am pleased to share with you this issue of TechniLink, which adviser chronicles our shared successes with our customers and our journey towards MRO service excellence.

Sincerely yours, Scan the QR code to access this Rainer Janke issue and earlier issues online or visit www.ltp.com.ph

 1st-2nd Quarter 2015 Base Maintenance Entrusting its flagship fleet Qantas Airways signs exclusive, long-term agreement with Lufthansa Technik Philippines for its A380s

Strong partnership. Left to right: August Wilhelm Henningsen, former Chairman of the Executive Board of Lufthansa Technik AG; Dr. Burkhard Andrich, Lufthansa Technik Philippines President & CEO; Sandra Nieuwenhuijzen, Qantas Head of Maintenance Operations; Chris Nassenstein, Qantas Engineering Executive General Manager.

irline operators have very tall We look forward to the future, C8-checks. requirements when it comes The signing reflects the long-term trust to the care of their aircraft. building, in the next 10 and partnership between the airline and A Given the sheer amount spent MRO, which started in 2006, when LTP first years, a partnership in keeping it up in the air, it should performed C-checks on Qantas’s Airbus be no surprise that they have crafted based on commitment, A330 fleet. According to Chris Nassenstein, stringent requirements to take care of reliability, and quality Executive General Manager - Engineering their investment. For third-party MROs, of Qantas Airways, “Lufthansa Technik gaining the trust and loyalty of airlines has between our two Philippines is a trusted MRO of Qantas. We become the ultimate objective. The goal is companies. look forward to building in the next 10 years, attainable, when the relationship is based a partnership based on quality and reliability on fair partnership, and both sides meet are pleased that Qantas has chosen us for between our two companies.” each other’s expectations. the upkeep of its A380 fleet. This landmark The agreement also reaffirms LTP’s It was an important occasion then, agreement reinforces our capabilities as commitment to further its A380 expertise. when Lufthansa Technik Philippines and a reliable aircraft maintenance, repair and Since opening its first A380 hangar in 2012, long-time customer Qantas Airways, overhaul provider in the region.” the MRO has been steadily developing signed an exclusive long-term agreement. Starting this year, all base and heavy its capabilities by gaining the C4 heavy “It is one of the largest base maintenance maintenance checks required by Qantas maintenance approval last year, and contracts throughout the Lufthansa for its 12 Airbus A380s, will be fulfilled by embarking on a hangar expansion project Technik network,” says Dr. Burkhard LTP. That includes various modifications, this year, to accommodate a second A380 Andrich, President and CEO of LTP. “We C1-checks, C2-checks, C4-checks, and in line.

1st-2nd Quarter 2015  Base Maintenance

Computer generated perspective of the finished widebody hangar Breaking ground on new capabilities Hangar expansion project to make room for second A380 line and new B777 capability

t the start of the year, Lufthansa we’re building flexible, multi-aircraft bays, Built in two stages Technik Philippines (LTP), broke which will allow us to adjust according Angela Green, who serves as the hangar A ground for its main hangar’s to different aircraft types and market expansion’s project manager, was expansion. The event signifies requirements.” brought in after her successful project a major step in the company’s ongoing This key development changes the with Lufthansa Technik Malta. According to efforts to widen its expertise, involving the façade of LTP’s main hangar. Presently, it Angela, the construction will be conducted construction of a second A380 bay, and fits 4 widebody aircraft at the same time. in two phases: first is the clearing and the build-up of a new, Boeing 777 base When the hangar opens in November, it digging out of concrete foundations for maintenance capability. will have two of its bays (Bay 2 and Bay 3) additional hangar space and new door “We are excited about this project, extended out to fit the A380, and another rails, before the second phase, which is because once done, we’ll be able to widebody for heavy maintenance events. where the actual heavy steel construction increase our yearly capacity by 200,000 The extension is in parallel with the existing begins. manhours,” says Sascha Leitner, Head of A380 hangar, sitting at the main hangar’s A total of 126 x 24 meters will be utilized Strategy and Corporate Projects. “Not only left, when facing the facility from the Ninoy from the apron area. To make room for will the hangar be A380 and B777 capable, Aquino International Airport runway. that amount of space, will affect aircraft

 1st-2nd Quarter 2015 Base Maintenance

capabilities for the A380, from cabin reconfiguration, to wing-rib modification as well as C1, C2, and C4-checks,” says Marek Wernicke Senior Vice President for Base Maintenance at LTP. “At present, we have concluded over ten C1 and C2-checks, two C4-checks, and various cabin and wing-rib modifications. These events have strengthened our expertise and improved our turnaround times.”

Growing customer base Previously, Qantas movements and daily operations. Therefore, support personnel are required to undergo and have before starting the heavy construction, a additional theoretical, familiarization and flown their A380s to Manila for C-checks change in the aircraft parking layout, towing practical trainings to make certain that they and modifications. To add to its portfolio, lines and relocation of several offices was are licensed and prepared for the increased LTP welcomes its first Asian A380 necessary to keep any operational impact at capabilities. customer, South Korea’s . a minimum. The 3-year agreement which was signed Having identified the necessary space Strong expertise and faster turnaround in January includes Asiana’s two A380s, required to fit, for example, an A380 and times which will be in LTP starting 2016. another widebody in Bay 3, settles the LTP’s expertise has grown significantly since By that time, LTP will have two A380s need for additional floor space. However, its first A380 hangar opened in 2012. Prior to undergoing maintenance checks side additional “airspace” is also required. To its hangar expansion project, it has gained by side. It’s double the capacity, for an solve this, the extension’s roof will be raised the C4 (6-year check) approval from the aircraft that’s twice the regular widebody’s above the original hangar roof. With over 30 CASA and EASA. To date, very few MROs size. In order to stay competitive, LTP meters in height, this ensures the A380’s tail in the world are already capable of constantly improves its organization, stays well within the extension’s enclosure, maintaining the A380. The C4, its biggest growing its customer base in tandem with even if the plane is jacked. check is even fewer. the demands of a constantly evolving “LTP has built up a wide range of market. Sustainable and flexible multi-aircraft bays A number of support structures such as mezzanines, aircraft docking and linking bridges, will be built to provide increased accessibility to the planes’ . To make sure the structure is built sustainably, Bay 3’s docking system will be designed so that the servicing of future aircraft types such as the Boeing 777-9X, B787 and will be possible. Offices and direct access to backshops will also be constructed, with efficiency and proximity to the aircraft in mind. Certifying staff, engineers, planners, tool room and other

1st-2nd Quarter 2015  Base Maintenance LTP and PAL continue cooperation Base maintenance agreement for two years signed

Philippine Airlines (PAL) has renewed Management and Customer Service for its partnership with Lufthansa Technik Lufthansa Technik Philippines. “We are We are pleased to Philippines (LTP) for base and heavy grateful for PAL’s continued trust in our continue working with maintenance checks on its Airbus fleet. capabilities and for challenging us to build Following the successful conclusion on our strengths and services.” Lufthansa Technik of their maintenance contract for 2013 Philippine Airlines’ outstanding Philippines in upholding and 2014, PAL and LTP have extended track record and technical operations Philippine Airlines’ the agreement for another two years. are bolstered by the airline’s strategic Beginning first quarter of 2015, the partnership with the Philippines’ largest legacy of flight safety and agreement will cover 58 maintenance aircraft maintenance, repair, and overhaul excellent service. events comprising heavy checks for PAL’s company, Lufthansa Technik Philippines. Airbus A320, A321, A330, and A340 Ismael Augusto “Nicky” Gozon, aircraft. Philippine Airlines Senior Vice President for partnership will enable us to meet “Preparation and open communication Airline Operations said, “We are pleased our target of above-standard on-time between both parties have been vital in to continue working with Lufthansa Technik performance.” our collaboration through the years,” says Philippines in upholding Philippine Airlines’ Since 2000, LTP has provided base Yayo Esquillo, Head of Key Account legacy of flight safety and excellent service. maintenance, line maintenance up to A- We are checks, technical management, material confident management, IT support, engine and APU that this support services to Philippine Airlines’ renewed fleet of Airbus and Boeing.

(First row, L-R) Yayo Esquillo, LTP Head of Key Account Management and Customer Service; William G. Tan, PAL VP for Corporate Logistics and Services; Wilson B. Que, PAL SAVP for Aircraft Operations Purchasing & Materials Sales Sub-Dept; Stewart Lim, PAL EVP/Treasurer and Chief Administration Officer; Marianne Raymundo, PAL SVP & CFO; Ismael Gozon, PAL SVP for Airline Operations; Marek Wernicke, LTP SVP for Base Maintenance; Rainer Janke, VP for Marketing & Sales. (Second row, L-R) Jaime Bautista, PAL President and COO; Dr. Lucio Tan, PAL Chairman and CEO; Dr. Burkhard Andrich, LTP President & CEO; Edison Que, LTP SVP, CFO & CAO. Seats that rise above the rest Lufthansa Technik Philippines carries out cabin modifications with state-of-the-art seats for Lufthansa’s A340s

Lufthansa German Airlines is significantly cabins and state-of-the-art seats in every modification of its -600s. The enhancing passengers’ travel experience travel class by the end of the year. cabin modifications were combined with this year with new offerings – one of which Last year, Lufthansa enlisted the services base maintenance events. So far, seven is its cabin interior. The airline will upgrade of Lufthansa Technik’s Manila subsidiary, aircraft have rolled out of LTP’s hangars all its long-haul aircraft with the latest Lufthansa Technik Philippines, for cabin decked out in newly refurbished cabin interiors. The Lufthansa A340s were updated with newly-fitted First Class seat designs, a cozy and modern Business Class set-up, the new Premium Economy Class, and roomier lower-deck and aft cargo. Three more aircraft are slated to be refreshed at LTP as the campaign concludes this 2015.

 1st-2nd Quarter 2015 Base Maintenance Growing customer base Lufthansa Technik Philippines signs up new clients for base maintenance

he second half of 2014 up to last aircraft was released in 2009. This the first quarter of 2015 was a Our commitment is to year, the airline signed a 3-year contract T landmark period for Lufthansa form stronger and longer for base and heavy maintenance checks, Technik Philippines (LTP), as covering 13 A330 and A340 aircraft until it grew its roster of customers and partnerships with our 2017. The campaign commenced in early signed up many firsts. customers based on mutual March, with the first A330 undergoing a In September last year, as part of its C1-check. existing partnership with the AirAsia X trust and cooperation. “We are very pleased to have closed Group, LTP performed a C-check for these deals with our new and returning Thai AirAsia X – the first event for a up for C-checks on two Airbus A320s clients,” says Rainer Janke, LTP Vice Thailand-registered airline. While the first while Cebu Pacific entrusted its Airbus President for Marketing and Sales. “To layover was in connection with the AirAsia A319 for out-of-phase base maintenance, stay competitive, programs that will further X Group, a direct contract with the Thai and its A320 for C3-check. improve our facilities and processes have low cost carrier will commence this month, In January, Russian carrier Aurora been put in place. These are aligned with to cover two more A320s. Thai AirAsia X Airlines flew an to Manila the Lufthansa Technik Group’s standards operates medium to long-haul flights. for a C-check. It’s a first under the and are expected to yield tangible results Another noteworthy first is the completion company’s rebranding from Vladivostok in the near future. Our commitment is to of base maintenance checks for two local Air. form stronger and longer partnerships with Philippine carriers: AirAsia Philippines and Meanwhile, LTP welcomes back Air our customers based on mutual trust and Cebu Pacific. AirAsia Philippines signed Mauritius, a returning customer whose cooperation.”

1st-2nd Quarter 2015  Line Maintenance Crossing LTP receives thumbs up borders from All Nippon Airways All Nippon Airways (ANA) recently expressed their appreciation to Lufthansa Lufthansa Technik Philippines Technik Philippines’ line maintenance team for supporting their aircraft on short notice. During unexpected technical complications, welcomes new flights to Manila much time and expenses are usually spent bringing an aircraft back to or sending support from the home station. But the LTP team and onsite ANA engineers were able to carry out an Air Cycle Machine (ACM) replacement Airlines choose LTP for launch flights on the aircraft quickly. Their swift solution enabled ANA’s B767 to fly out on Last March, LTP welcomed Turkish Airlines time, minimizing delays and inconvenience to passengers. “We would like to its roster of line to extend our sincere appreciation for your excellent maintenance support,” maintenance customers. said Toru Watanabe, Director of ANA Aircraft Maintenance Planning & LTP will provide release- Control. Elmer Santos, LTP Section Manager for Foreign Airline Terminal to-service for the national Operations, remarks, “It’s a good feeling when a customer believes in you. of Turkey’s ANA is always welcome at LTP and we look forward to providing them with A340 aircraft. The airline has recently launched round-the-clock line maintenance service wherever and whenever.”. non-stop flights three times weekly between Manila and its main hub, Istanbul, following a recent Philippines-Turkey agreement granting direct flights between Turkey and the Philippines. Last year, LTP welcomed Oman Air, Oman’s national carrier. The airline, commenced its inaugural flight last December and has chosen LTP to provide release-to-service for its A330 aircraft flying four times per week between Muscat and Manila. It is the first time for the carrier to operate a direct Muscat to Manila route where it can be of LTP receives certificate of appreciation from All Nippon Airways.L-R: Oscar Aloc, LTP Line Maintenance Manager; Jan Pfeil, LTP Vice President for Aircraft Maintenance; Tetsuji Hashimoto, service to Filipino overseas workers in the Middle ANA Maintenance Manager; Elmer Santos, LTP Section Manager for Foreign Airline Terminal East and help strengthen the cooperation and Operations; Wellim Saplad, LTP A/C Mechanic A; Toru Watanabe, ANA Director Aircraft Maintenance Planning & Control; Pearl Rubio, LTP Sales Manager; Yasushi Oyama, ANA Manager tourism between Oman and the Philippines. Line Maintenance Control; Erick Bautista, LTP Sr. Account Executive.

Supporting the dream recently expanded its collaboration with LTP to include technical assistance for its Boeing Flying high with Pope Francis 787 Dreamliner which Pope Francis was in good hands during his first visit to the Philippines last commenced flights between January 15-19. Several Lufthansa Technik Philippines mechanics provided Tokyo and Manila last technical support to the Papal flights to and from Manila. Featured in the December. The airline joins the likes of Royal photos are Jose Adato (left), LTP avionics mechanic, and LTP crew chief Brunei Airlines and All Nippon Airways who have for Line Maintenance, Ronaldo Jordan (right), who both provided technical also entrusted their 787s to LTP for technical support on board the papal flight from Manila to . assistance.

Erick Bautista Senior Account Executive Line Maintenance [email protected] Phone +63-2-855-2222 ext. 8527 Mobile +63-917-850-7147

Photos from L’osservatore Romano

 1st-2nd Quarter 2015 Personnel Assignment Bringing back the former glory Lufthansa Technik Philippines assists North American affiliate in its goal to make the legendary Super Star fly once again

Lufthansa Technik Philippines is proud Demand for skilled to have six of its skilled mechanics, work and talented work on the illustrious Project Super Star, an ambitious restoration project spearheaded Fast forward to 2008, by Lufthansa Technik North America when LTNA first (LTNA), to bring back the Lockheed L- embarked on Project 1649A Super Star Constellation and make Super Star, the teams it fly once again. recruited to work on Launched in 1958, the Super Star is the project started Lufthansa’s first long-range aircraft, able displaying special to cross oceans without refuelling. It was skill sets to restore the regarded as the most elegant and most complex aircraft parts. famous passenger aircraft of the time. On one occasion, a skilled metal worker Considered a legend, the Super Star was able to replicate the intricate shape of serves as a historic representation of the Super Star’s rear pressure bulkheads, and LTP’s mechanics are proud to have Lufthansa and aviation. using his experience from the family contributed to that progress. “I mostly do business of repairing metal car body. replacement of the Super Star’s fuselage It was an exciting parts, such as the skin, frames, and floor development then, in June beams,” says Neil, one of the LTP structural 2014 when LTP structural mechanics assigned to the Super Star. mechanics Gerardo “What is different about the Project Super Montillano, Neil Obal, Alvin Star assignment is the contribution we are Lepardo, Noester Tablada, making to a historic aircraft. It also inspires Ricardo Ambay, and us to push our capabilities.” Jonathan De Leon were sent Says Andreas Pakzies, Sr. Project to Auburn, Maine to work on Manager at LTNA, “The group is doing a the fuselage, stabilizer, and great job within their teams. They are very fabrication. Their contract well accepted, and work professionally.” ended in December, but was renewed in January and continues to this day.

Historic contribution Edher Panganiban Account Executive Work on the Super Star Personnel Assignment [email protected] progressed well in 2014, Phone +63-2-855-2222 ext. 8526

Stars align to restore Constellation aircraft series Another Lockheed Super Constellation series aircraft was spotted, this time in Manila. Qantas Foundation, the non-profit organization behind the Qantas Founders Museum, enlisted LTP’s support to provide scaffolding for its latest project to dismantle a grounded Lockheed Super Constellation aircraft at the Manila International Airport Authority airfield. Previously used by World Fish and Agriculture Inc to transport fish cargo and the United States Air Force, the aircraft is not airworthy and will be transported from Manila, Philippines to the Qantas Founders Museum in Queensland, Australia, where it will be restored and join other vintage aviation displays, and Qantas heritage artifacts. Photos from L’osservatore Romano

1st-2nd Quarter 2015  News & Updates Raising the Philippine banner Personnel assignment at Air Mauritius

Rafael Robles, a licensed aircraft engineer, attending to any problems that may arise, friendly. Most of them helped me adjust to recently returned from a 6-year personnel and releasing the aircraft to service. company procedures when I was new, and assignment with Air Mauritius. He is one we became friends. of the three engineers assigned by LTP What do you consider as the most to the Mauritian airline, where the two fulfilling part of your work with Air What kind of activities were you involved others, Manuel Morales and Myer Agustin Mauritius? with outside of work? are still deployed, up to June this year. As an engineer, the most fulfilling part is People there are close to nature. So during TechniLink caught up with Rafael to learn being equipped to troubleshoot problems our spare time, we would go fishing in about his experiences in Mauritius. that may arise. There was an incident lakes or rivers, swimming or hiking. It’s that involved a recurring landing gear something What was your problem. It was only a matter of correctly we don’t get daily routine tracing the problem and making the to experience like? necessary rectification, for the problem to often, here in I was involved be resolved. On another occasion, an A340 the Manila. in line and base engine experienced bleed fault. By quickly maintenance. identifying the root cause, a solution that What are A routine day was according to proper procedures was your plans will involve a applied, and the aircraft was able to fly out moving walkaround on time. I’m happy to help improve the forward? of the aircraft airline’s dispatch reliability. I’m looking system and forward to cabin, refueling, Six years is a very long time. What was it staying with LTP’s aircraft maintenance debriefing of the like working in Mauritius? team. I also look forward to spending more incoming captain Working in Mauritius was enjoyable, time with my family, to make up for the time of the status, because the Mauritians are nice and I was away.

Through a child’s eyes Quality Management holds poster-making contest among children of LTP employees

Lufthansa Technik Philippines ensures its well-being. poster submitted was able to provide employees adhere to the strictest quality It is in this spirit that LTP’s Quality invaluable insights into how a child and safety standards. It understands the Management announced a poster making perceives LTP to be in terms of ensuring critical role of its safety programs, not contest themed: “Safety begins with the its employees’ safety. In the end, the only in keeping the workplace safe, but innocent mind of a child.” Illustrating contest served not only to provide insight, also to assure families of their fathers, thoughts and ideas with true, perceptive but became a reminder to appreciate life mothers, children, or even grandparents’ clarity that only a child can possess, every in its purest, simplest form.

The contest was split into two brackets: ages 6-9 and 10-12. The winners of the Safety Poster Making were announced in October last year.

10 1st-2nd Quarter 2015 News & Updates

Introducing the Board of Directors of Lufthansa Technik Philippines

Last February, August- Wilhelm Henningsen visited Lufthansa Technik Philippines to attend his last board meeting as Chairman of the Executive Board of Lufthansa Technik AG after 14 years at the helm of the company. His successor, Dr. Johannes Bussmann was present to meet the LTP board members.

Left to right: Soeren Stark - Lufthansa Technik Senior Vice President Aircraft Base Maintenance; Dr. Burkhard Andrich - LTP President & CEO; Joseph Chua - President of MacroAsia Corporation; Dr. Johannes Bussmann - newly appointed Chairman of the Executive Board of Lufthansa Technik; Washington SyCip - Chairman of the Board of LTP; August Wilhelm Henningsen; Dr. Peter Jansen - Lufthansa Technik Chief Financial Officer; and Lucio Tan, Jr. - Board member of MacroAsia Corporation.

Personnel Movements Thomas Lambrecht joined Lufthansa Technik Jesus “Joey” Virola was appointed Assistant Philippines last February. He succeeds Dr. Vice President and Head of Process Improvement Joern Dahmen as Vice President for Quality for Bay Production of Lufthansa Technik Management. Prior to his new assignment, Philippines. Prior to his appointment, Virola Lambrecht served as Head of Quality served as Bay Manager for LTP’s production bay Management of , the LCC branch dedicated to heavy maintenance checks of Virgin of the Lufthansa Airline Group. Atlantic’s A340 fleet.​

LTP at Mabuhay Germany 2015 Lufthansa Technik Philippines and the Manila office of Lufthansa German Airlines and Swiss International came together to participate in Mabuhay Gemany, the country’s biggest German-Philippine exposition and cultural event held at Bonifacio High Street in Fort Bonifacio last February 21-22. The Lufthansa Group booth hosted trivia and German tongue-twister games and showcased a demo on aircraft skin riveting. Visitors, young and old, were able try their hand at basic riveting techniques. LTP is a regular exhibitor at the Mabuhay Germany. The yearly event gathers the local community to a festive weekend showcasing German culture, sports activities, food and business in the Philippines.

1st-2nd Quarter 2015 11 SVO, DME HKG, CAN TPE HAM SNN AMS TXL/SXF SZX LHR FRA YVR BRU ERF CDG MUC SEA BUD YMQ MSP MXP OTP YYZ ALA ORD DTW BOS SOF BCN TAS NYC, EWR, JFK IST GYD IAD PHL PEK SFO DEN ICN TUL CLT MLA NRT MNL LAX BKK DFW SGN CAI KWI

MIA BAH SHJ RUH AUH DXB HKG JED SZX

BOM KRT BKK MNL BLR KUL ABV ACC LOS SIN

KUL SIN

GRU

Lufthansa Technik Af liates/Facilities SCL Representative Of ces EZE Lufthansa Line Maintenance Stations

Issue 05.2014 MEL Lufthansa Technik Philippines Founded in the year 2000 as a joint for expedited arrival of aircraft parts and LTP as a qualified provider of aircraft venture of Lufthansa Technik AG and manageable duties and taxes. MRO services. Our technical services Philippine aviation service provider group is certified to operate as a Design We give wings to your business MacroAsia Corporation, Lufthansa Technik Department under Lufthansa Technik We specialize in base maintenance Philippines (LTP) offers a wide range of AG’s Design Organization Approval checks for the A320 family, A330, A340 aircraft maintenance, repair and overhaul (EASA.21J.019). and A380 aircraft types. Our base (MRO) services to customers worldwide. maintenance service spectrum includes World-class Filipino manpower Diverse MRO network at your service cabin reconfiguration/retrofit programs and LTP’s growth is supported by highly skilled As one of the 30 affiliates and subsidiaries lease return checks which may be availed English-speaking mechanics, engineers of the Lufthansa Technik Network, we are of as stand-alone products or incorporated and support personnel. We partner with committed to guaranteeing that all aircraft into long-term campaigns. Lufthansa Technical Training Philippines, that come out of our hangars reflect the We have docking systems which can an EASA 147 approved Maintenance world-renowned Lufthansa Technik quality accommodate base maintenance for Airbus Training Organization, to assure that our standard. A330, A340, A380, Boeing B777, and other people are equipped with world-class future aircraft types. Our recent hangar skills. Personnel transfers between Strategic location expansion allows us to accommodate subsidiaries within the Lufthansa Located within a 4-hour flight radius, our two A380 base maintenance checks Technik network and LTP are customers from around the globe take simultaneously. a regular occurrence, advantage of our proximity to international assuring optimum Highly-certified, highly-trusted hubs such as and . skills transfer Our main facility is located inside the The United States FAA, the European to the local special economic zone within Manila’s Union EASA and other airworthiness workforce. Ninoy Aquino International Airport, allowing authorities worldwide have certified

Key facts

Founding date: 2000 Shareholders: Lufthansa Technik AG (51%); MacroAsia Corporation (49%) Capacity: 8 hangar bays, 9 parking slots Size: 200,000 sqm. Employees: 2,500 We give wings to your business

Base Maintenance

Lufthansa Technik Philippines’ strong focus is on the base maintenance of Airbus A320, A330, A340 and A380, and soon, the Boeing B777. Our base maintenance service spectrum includes cabin reconfiguration/retrofit programs and lease return checks which may be availed of as a stand-alone product or as part of a long-term campaign. With more than 600 base maintenance checks, we have gained diverse experience with all major SB/AD modification campaigns and complex structural repairs.

Light to Heavy Checks Modifications Implementation of Engineering Orders, Service Bulletins, and Airworthiness Directives Aircraft Type • Wing-rib modification for A380 A320 family • Cabin reconfiguration/retrofit A330 • Introduction of new IFE systems • Design Department under Lufthansa Technik AG’s Design Organization Approval A340 (EASA.21J.019) A380

B777 (2016 - onwards)

Line Maintenance Engine and Component Services

Lufthansa Technik Philippines renders release-to-service and We offer engine and component support in line and base technical support to domestic and international operators in maintenance operations. Manila, Cebu, and Clark airports. Engine Support • On-wing engine inspection and engine removal and Manila Cebu installation for CFM56 series, GE 90-115B, IAE A320 family A320 family V2500, RR Trent 700 • Quick engine change (QEC) removal and installation A330 A330 for CFM56 series, IAE V2500 A340 A340 Component Support A380 B737 We offer a full spectrum of component-related services, B737 B747 such as inspection, repair, overhaul, testing, and in some cases, modification. B747 Clark (plus AOG support Together with Lufthansa Technik AG and its global B777 upon request) logistics partners, we ensure that the needed components reach our customers’ aircraft in the shortest possible time, A320 family wherever in the world that component happens to be. B737

13 Additional Services

Personnel Assignment Lease-Return Checks

We provide manpower support services to various airline We are the Lufthansa Technik Network’s Asian center for aircraft operators and MRO organizations around the world. We believe transitions. Our vast experience with various Airbus aircraft types that finding skilled and experienced people at short notice and is vital to this development. We work closely together with the for limited periods are essential to our customers. Aircraft Leasing & Trading Support (ALTS®) team of Lufthansa • Engineers and mechanics Technik. Aside from our expertise, we fully demonstrate our • Records controllers, maintenance planners flexibility and reliability by reacting swiftly to short-term findings • Quality assurance auditors that result in additional tasks that need to be accomplished next to the planned letter check. • Non-Destructive Testing (NDT) certified personnel • Quick solutions to additional findings • Trax trainers, IT specialists • Parking • Other support staff • Storage

Fleet Technical Management

Our rich heritage gained from our more than 10 years of Material Management managing the fleet of Philippine Airlines, coupled with Lufthansa Technik’s more than 50 years of managing the Lufthansa fleet We offer material and logistics management in support to base enable us to help operators attain optimum aircraft utilization. and line maintenance services for our customer’s fleet. • Aircraft evaluation • Reliability monitoring • Airworthiness directives and service bulletins evaluation and monitoring Aircraft Painting • Review of maintenance programs • Aircraft-related records keeping Painting may be performed as a single paint event or as a part • Materials management of a maintenance check layover. • Lifetime control Our highly-experienced painters utilize modern equipment and • Testing, repair and modification of engines, facilities such as electrostatic spray guns, paint booths capable components and aircraft systems of solvent - and water-based paint system, in painting cabin parts and aircraft exterior. • Chemical stripping, scuff sanding and exterior painting of Engineering Services aircraft • Interior painting using water- or solvent-based paint We hold an extension of Lufthansa Technik AG’s EASA 21 • Graphic design of , including decals, logos Design Organization Approval and aircraft technical markings • Maintenance program development • Reliability improvement consulting • Maintenance task card development • Technical publication assessment IT Services • Develop structural repair programs • Support for cabin configuration changes Lufthansa Technik Philippines extends its IT expertise to • Flight data recorder readout domestic and international airlines. • Loadable software reconfiguration • TRAX MRO system implementation, training and • Engine trend data analysis enhancement • Introduction of aircraft into a fleet • Assistance in aircraft redeliveries • Warranty management

14 Marketing & Sales Group

Rainer Janke Vice President Marketing and Sales [email protected] Phone +63-2-855-9310 Mobile +63-917-541-1369

Base Maintenance Sales Tobias Florian Aaron Chiu Senior Sales Executive Senior Sales Executive – Representative Office (Singapore) Americas, Hong Kong, Korea Australia/Pacific, Indonesia, Myanmar, Vietnam [email protected] [email protected] Phone +63-2-855-2222 ext. 8534 Phone +65-6733-9081 ext. 109 Mobile +63-917-882-3748 Mobile +65-9782-5678

Lope Cui, Jr. Frezel Forro Sales Executive Sales Executive Middle East, Africa, India, Japan, LHT Subcon, Europe, Malaysia, Thailand Cambodia, Taiwan [email protected] [email protected] Phone +63-2-855-2222 ext. 8541 Phone +63-2-855-2222 ext. 8534 Mobile +63-917-587-7105 Mobile +63-917-808-5310

Line Maintenance and Other Services

Erick Bautista Roland Serrano Edher Panganiban Senior Account Executive Project Manager Account Executive Line Maintenance Engine and Component Services Personnel Assignment [email protected] [email protected] [email protected] Phone +63-2-855-2222 ext. 8527 Phone +63-2-855-2222 ext. 8515 Phone +63-2-855-2222 ext. 8526 Mobile +63-917-850-7147 Mobile +63-917-525-3609

Yayo Esquillo Key Account Management Manager Key Account Management [email protected] Phone +63-2-855-9312 Mobile +63-917-525-3657

Joel Alfon Adrian Florentino Lotis Hernandez Key Account Manager Key Account Manager Key Account Manager [email protected] [email protected] [email protected] Phone +63-2-855-2222 ext. 8518 Phone +63-2-855-2222 ext. 8518 Phone +63-2-855-2222 ext. 8540 Mobile +63-917-860-2071 Mobile +63-917-508-0890 Mobile +63-917-589-6538

Maricris Ong Rey Maldo Alain Molinos Key Account Manager Key Account Manager Key Account Manager [email protected] [email protected] [email protected] Phone +63-2-855-2222 ext. 8524 Phone +63-2-855-2222 ext. 8523 Phone +63-2-855-2222 ext. 8521 Mobile +63-917-582-9112 Mobile +63-917-514-0518 Mobile +63-917-544-3392

Joel Barredo Key Account Manager [email protected] • Send an e-mail: Phone +63-2-855-2222 ext. 8521 Base maintenance – [email protected] Mobile +63-917-534-6464 Line maintenance – [email protected]

Marketing Communications • Corporate Communications Marketing Communications [email protected] • Media & Public Relations Phone +63-2-855-2222 ext. 8517 • Publications • • Events • Online media Like us on Facebook: www.facebook.com/LufthansaTechnikGroup

For Technilink Magazine subscription, email us at [email protected] AOG desk +63-2-855-9122 Lufthansa Technik Philippines Address: MacroAsia Special Economic Zone, Villamor Air Base, Pasay City 1309 Philippines Phone: +63-2-855-9315 AOG desk: +63-2-855-9122 E-mail: [email protected] Website: www.ltp.com.ph