Sustainbility Report 10-11 V-19
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New Businesses. New Technologies. New Partnerships. 2010-11Sustainability Report GRI CHECKED A+ CONTENTS 1. New Businesses. New Technologies. New Partnerships. 02 2. CMD’s Message 06 3. Company Profile 10 4. Report Scope 12 5. Our Vision, Mission and Values 14 6. Our Strategy & Roadmap 16 7. Corporate Governance 18 8. Management Systems 23 9. Disclosure on Management Approach 26 10. Communication and Engagement 28 11. Performance on Commitments 32 12. Awards and Recognitions 34 13. Performance Review 38 l Economic Performance 44 l Energy Security 46 l Growth through Innovation 52 l Health & Safety 55 l Environment 58 l Product Responsibility 62 l Social Institution Building 64 14. Assurance Statement 76 15. GRI’s Application Level 78 Sustainability Report 16. Content Index – GRI/IPIECA/UNGC/WBCSD 80 2 0 1 0 - 1 1 17. Abbreviations 93 Registered Office: 3rd Floor, Maker Chambers IV, 222, Nariman Point, Mumbai 400 021, India. Tel.: +91-22-2278 5000 Fax: +91-22-2278 5111 http://www.ril.com Dhirubhai H. Ambani Founder Chairman GRI CHECKED A+ CONTENTS 1. New Businesses. New Technologies. New Partnerships. 02 2. CMD’s Message 06 3. Company Profile 10 4. Report Scope 12 5. Our Vision, Mission and Values 14 6. Our Strategy & Roadmap 16 7. Corporate Governance 18 8. Management Systems 23 9. Disclosure on Management Approach 26 10. Communication and Engagement 28 11. Performance on Commitments 32 12. Awards and Recognitions 34 13. Performance Review 38 l Economic Performance 44 l Energy Security 46 l Growth through Innovation 52 l Health & Safety 55 l Environment 58 l Product Responsibility 62 l Social Institution Building 64 14. Assurance Statement 76 15. GRI’s Application Level 78 Sustainability Report 16. Content Index – GRI/IPIECA/UNGC/WBCSD 80 2 0 1 0 - 1 1 17. Abbreviations 93 Registered Office: 3rd Floor, Maker Chambers IV, 222, Nariman Point, Mumbai 400 021, India. Tel.: +91-22-2278 5000 Fax: +91-22-2278 5111 http://www.ril.com Dhirubhai H. Ambani Founder Chairman NEW Businesses Technologies Partnerships When you incorporate sustainable business practices into the very DNA of an organization, every new business opportunity is also an opportunity to make a difference to the environment, nay, the humanity as a whole. We, at Reliance, are investing significant resources in order to retain our global leadership position in the manufacturing sector, in a cost-competitive and environment-friendly way. We continuously strive to create innovative products and services for our customers the world over through strategic partnerships and alliances that not only help us gain access to new domains, new markets, products and competencies but also bring a smile on the faces of all our stakeholders. We are investing in technology to create new businesses of the future and for the future. India is a nation of billion opportunities and aspirations. We symbolise the Indian Businesses. opportunity – in creating unprecedented value for millions of Indians in their endeavour to access world-class products and services. Technologies. Partnerships. NEW Businesses Technologies Partnerships When you incorporate sustainable business practices into the very DNA of an organization, every new business opportunity is also an opportunity to make a difference to the environment, nay, the humanity as a whole. We, at Reliance, are investing significant resources in order to retain our global leadership position in the manufacturing sector, in a cost-competitive and environment-friendly way. We continuously strive to create innovative products and services for our customers the world over through strategic partnerships and alliances that not only help us gain access to new domains, new markets, products and competencies but also bring a smile on the faces of all our stakeholders. We are investing in technology to create new businesses of the future and for the future. India is a nation of billion opportunities and aspirations. We symbolise the Indian Businesses. opportunity – in creating unprecedented value for millions of Indians in their endeavour to access world-class products and services. Technologies. Partnerships. What is good for INDIA is good for the WORLD What is good for INDIA is good for the WORLD create a robust business model encapsulating sustainable development through continuous innovation, business transformation and implementation of system-based business processes, apart from factors such as global economic recovery, and a strong demand for its products and CMD’s services linked to a better quality of life. M e s s a g e Consequently, we were able to realize the full potential of our producing assets, make strategic investments, and bring into play our management capabilities to extend our reach in the global markets in an unprecedented manner. Additionally, our newly commissioned projects in refining and upstream oil & gas sectors created enormous value for the nation. As you can appreciate, all of this would not have been possible without the active support of all our stakeholders. In fact, this entire play was underlined by our strategic investments in sustainable We consider our businesses and green practices. stakeholders as our partners Toward this end, we entered into strategic partnerships with Atlas Energy (now owned by Chevron), Pioneer Natural Resources and Carrizo Oil & Gas, as one of the leading foreign in our success and we investors, to participate in an exciting and unconventional hydrocarbon opportunity in North America. We will leverage our well honed competencies in developing large exploration and remain committed to production projects through these partnerships and make a meaningful contribution to our earnings within the next few years. maximising stakeholder Similarly, the primary focus of our partnership with BP is to bring to India sophisticated value, be it shareholders, technological capabilities that will enhance the country’s supply of natural gas, besides exploring other oil resources. This powerful partnership will accelerate the creation of state-of-art employees, suppliers, infrastructure for receiving, transporting and marketing of natural gas in India, apart from bringing customers, investors, in the technical expertise needed to maximize recoverable resources. communities or policy It was also a strong year for our upstream oil & gas business. We made five oil discoveries in the Cambay basin and a gas discovery in the Krishna basin. Our KG-D6 production facility completed makers. two years of operations, and crude oil and natural gas supplies from KG-D6, in FY 2010-11, grew by 97.6% and 41.7%, respectively. In the refining and petrochemicals businesses, we maintained operating rates upwards of 100% and processed 66.6 million metric tonnes of crude at Jamnagar, the highest until now. Continuing our relentless drive to combat factors of climate change, we have significantly invested in renewable and non conventional energy, energy efficiency and GHG reduction. During the year, we undertook the validation of two renewable energy projects harnessing solar and biomass energy. These projects have received host country approval and the biomass-based project is in its final Dear Stakeholder, stage of registration. In a highly price sensitive economy, sustainability is a function of extracting the last drop from the bottom of the In FY 2010-11, we also updated our group-wide environmental standards and protocols. We barrel through operational efficiency, using green technologies to optimize on available resources and investing engaged international agencies to develop a group-wide environment management process to in discovering green sources of energy. identify environmental risks to our businesses and to plan appropriate preemptive actions. Some of Reliance Industries Limited (RIL) did very well on all these parameters and achieved the largest profit growth in our manufacturing locations have already scored over 90% in the five-star environmental audits its history in FY 2010-11, with record operating and financial results from each of its three core segments in the carried out by the British Safety Council. We continued to focus on reducing our environmental integrated energy chain - oil & gas, refining and marketing and petrochemicals. footprint in the E&P business and completed our drilling campaign at Timor-Leste without any environmental incidents. This year, we also conducted an oil spill response mock exercise and As you might know, RIL’s turnover in the year FY 2010-11 was INR 2,586.5 billion ($ 58.0 billion), and the joined the Indian Coast Guard and the State Pollution Control Board’s initiative to clean the company recorded net profit of INR 202.86 billion ($ 4.5 billion). RIL’s spectacular results came from its ability to beaches in Kakinada. 06 Sustainability Report 2010-11 Reliance Industries Limited 07 create a robust business model encapsulating sustainable development through continuous innovation, business transformation and implementation of system-based business processes, apart from factors such as global economic recovery, and a strong demand for its products and CMD’s services linked to a better quality of life. M e s s a g e Consequently, we were able to realize the full potential of our producing assets, make strategic investments, and bring into play our management capabilities to extend our reach in the global markets in an unprecedented manner. Additionally, our newly commissioned projects in refining and upstream oil & gas sectors created enormous value for the nation. As you can