Newcomers' Guide

Newcomers’ Guide HQ JFCBS – 2017JFC

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IL-advert-2013-A4-nl.indd 1 09/04/14 18:38 JFC Brunssum / NAEW&C Force E-3A Component Geilenkirchen 2017 / 18 Newcomers’ Guide Foreword by General We provide: furniture, appliances, kitchenware Salvatore Farina lighting, linnen, garden furniture Welcome to Headquarters Allied Joint Force Command Brunssum. 3 Produced in cooperation with our colleagues at NATO Air Base Geilenkirchen, this is the third iteration of our ‘joint’ Newcomers Guide. It serves as a symbol of the excellent relations that exist between the two headquarters. The aim of this collaborative effort is to bring together the collective local knowledge that the staff of our organizations have gathered and maximize its visibility to all. In turn, this ‘joiners package’ helps newcomers to quickly settle in and enjoy the many attractions and amenities our host town of Brunssum, larger nearby cities such as Maastricht, and the local tri-border area have to offer. JFC Brunssum is in a state of transition. Those of you allocated offices with a south-western perspective will be able to witness, with a short glance through your windows, the extension to Building H-106 as it takes shape. This project, designed to provide office space for an additional circa 200 posts we were allocated in the 2012 PE Review, is the final physical step in our evolution following decisions made at that time. Most of the staff is embedded at the operational level of military command already here and Full Operating Capability was declared prior to the Alliance’s July Summit, in Poland. We are well in December 2015 but, for the time being, many work on the road to Warsaw but I anticipate fresh adaptation from temporary offices. That will be rectified. By the challenges to emerge so be ready for that. Spring of 2017 I anticipate the works will be complete. With regard to process I am a keen advocate of mission Having only recently arrived myself (04 March 16) I too command and expect to see tasks delegated to the lowest am a newcomer. My first impression of JFC Brunssum is level wherever possible; this helps generate proactivity one of high tempo, short deadlines and an enthusiastic and sustains momentum. For now I underscore my proactive staff. I take this opportunity to express predecessors’ 3Rs – our ability to Respond underlines my thanks to my predecessor, General Domröse, for our Relevance which, in turn, sustains and enhances our providing me such a wonderful legacy. As always, I will Reputation. not instigate change for the sake of change. I am in I am proud to be your Commander and proud to be the process of familiarising myself with the breadth of part of this long-established Alliance that has helped challenges confronting this headquarters and will ensure maintain peace and security for so many years. NATO I have a depth of understanding of the issues before is a special club and, for now, we are all members; my seeking to adjust. congratulations to you on successfully joining. Best In the meantime our priorities remain the Resolute wishes to you and your families as you settle down to Support mission in Afghanistan, NRF16 Standby life in this beautiful part of the Netherlands. Open your Command responsibilities, the sustained delivery minds to new cultures, new countries, new experiences, of Assurance Measures / Adaptation initiatives, and and new ideas as you integrate into this unique multi- Regional Focus. Looking back, in 2015, by any measure national environment. To me, this incredible mix of JFC Brunssum was hugely successful in its conduct of nationality and background is what lies at the very heart > For more info contact Marc Hul Exercise Trident Juncture, the largest NATO exercise of the Alliance’s strength. Diversity shapes perspective [email protected] • tel.+31 (0)35 542 66 95 for more than a decade. Under my command, I am and promotes greater understanding – by working determined that this headquarters will build upon that together we begin to appreciate the enormous value success. Readiness Action Plan deliverables, post NATO’s different cultures bring to the table. Make the most of 2014 Wales Summit, will be further established and the opportunities this experience affords.

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MeeùsMeeùs is onderdeel is onderdeel van Aegon. van Aegon. JFC in Brunssum Foreword by Mayor Luc Winants

SIMPLY ARRANGE YOUR INSURANCE ON CAMP. As Mayor of Brunssum I adhere great value to a good relationship between the base and the community of 5 Brunssum. I feel that the headquarters and Brunssum A FREE GIFT AND NO NEED TO TRAVEL! enrich one another and that we must always look for ways in which we can optimally benefit from each another.

We can arrange everything under one roof! I grew up in these parts, on the border of Treebeek and When the NATO headquarters was settled here almost Hoensbroek, in one of the busiest shopping streets of fifty years ago, it was at first a guest who was still a the nineteen seventies: the Akerstraat-Noord. For a little little ill at ease. In the meantime, many generations Time is precious! We offer personalized and excellent service. Therefore you can effectively arrange your boy of 10 that was an exciting environment where many later, we became closely interwoven with one another. insurance by visiting us on camp as we have over 30 years of experience in insuring NATO forces. Also in case of a claim you can see us in the office and we, Meeùs, will take care of it. worlds met. I remember especially the sturdy miners, on Economically, yes, but also culturally. We share so much, their way to the Emma coal pit, and the Afcent military not only the same town, but also the same values and personnel, driving by in their huge American cars. dreams. Admittedly, the language and the cultural Take out Insurance with Meeùs as ‘peculiarities’ continue to be obstacles occasionally. But Everything can be arranged online, by telephone or face to face To a little boy those were unknown worlds which I could those obstacles Immediate insurance cover with no hassle only dream and fantasize about from a respectable only play a subordinate part. The multi-cultural history We speak English, German and Dutch distance. As Mayor, I now want more. I want to build of Brunssum and the multi-national history of NATO bridges between these ‘unknown’ worlds, so that we show that one may grow out of many. That diversity is In case of a vehicle claim Meeùs has their own recognized repair shops mayfurther deepen our relationship and better serve our not a threat, but precisely a strength. A strength which mutual interests. for me, in my childhood, was symbolised by those big No policy access / deductible to be paid American cars. They inspired, they stood for something. Free rental car during repairs No paperwork or financial burden The JFC community holds a special place in Brunssum. For progress. For a belief in a better world. I longed for the It is literally a separate place. The bond of the men and unknown, for making discoveries. Don’t we all? women who work on the base is volatile by definition. More info? Most of them stay here for a short time only, a couple of As Mayor of Brunssum I heartily welcome you as a new You can call us Monday to Friday 08.00 – 17.00 on +31 (0)45 526 24 92 or send an email to [email protected]. Would you rather visit us? years at the most. To them, Brunssum is no more than member of the world of JFC in Brunssum. You join us at a Please see us in our office. a stop-over in an internationally oriented career. That most opportune time. For this year, 2017, we celebrate our can easily cause the feeling that JFC Headquarters is an ‘melting pot of cultures’ identity through our quadrennial Hopefully, we will see you soon! isolated community within Brunssum. dance festival ‘The World Festival Parade’. During an exciting week in July, dancers from all over the world I would like to raze that barrier, if it exists at all, on will perform a wide variety of shows on various stages in both sides. ‘Isolated communities’ are not in the genes Brunssum and you are cordially invited to attend these – of Brunssum and neither are they, I think, in the genes there is, I assure you, no surer and quicker way to become of the JFC community. Our orientation is widely varied, acquainted with our municipality! worldly and borderless. People from many different countries live and work here under the flag of NATO. Also, in 2017, NATO and Brunssum will commemorate MeeùsMeeùs NATO NATO Brunssum Brunssum Under the flag of Brunssum, I establish with some pride, the relocation of the Headquarters from Fontainebleau, JFC HJFCQ BHrunssumQ Brunssum that is not different. Brunssum was born in the twentieth France, to Brunssum in 1967. We are planning significant T +31T +31(0)45 (0)45 526 52624 92 24 92 century from a melting pot of cultures. The motives of the and appropriate festivities to celebrate this 50th jfc@[email protected] immigrants who come to Brunssum from all corners of anniversary. This will be an outward expression of the jfc.meeus.comjfc.meeus.com the world were economic: they came here to work. From deep friendship that exists between our communities that work, from those cultures, arose within one single and a token of the town’s commitment to continue this generation an effervescent, innovative and beautiful friendship through future generations. community of people. They came as guests, but built their own houses here. They all had a different past, but were L. M. C. (Luc) Winants, MeeùsMeeùs is onderdeel is onderdeel van Aegon. van Aegon. bound by a shared future. Mayor of Brunssum special

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The Joint Newcomers’ Guide is an Contents authorized, unofficial, commercial enterprise info paper, published by ’t Swarte Schaap, St. Franciscusweg 36-3, 09 The JFC Crest 6417 BD Heerlen, The Netherlands, under exclusive written agreement 12 History with the NAEW&CF E-3A Component and JFC Brunssum. 19 On Arrival

Opinions expressed by contributors 22 You and Your Car in the Netherlands are their own and do not necessarily reflect the official views of, or 27 The Laws of the Netherlands endorsement by the North Atlantic Treaty Organization. The appearance 32 Maps of advertising in this publication, including inserts and supplements, 36 Life in the Headquarters does not constitute an endorsement by NATO of the products or services 38 Using the Telephone advertised. 46 Domestic Accommodation To place an advertisement in the Newcomers’ Guide, please call 52 Amenities ’t Swarte Schaap and ask for Mr. Rob Schaap. Telephone +31 (0)45 - 5716116, 60 Clubs e-mail [email protected]. 64 Medical Services in the Netherlands Editorial work by the Public Affairs Offices of NATO JFC Brunssum and 67 Shopping & Bank Info NAEW&CF E-3A Component. 68 International Schools

70 Basic Dutch Phrases & Website Links

72 Schinnen

78 Activity Calendar

More info: www.natonewcomers.com www.facebook.com/natonewcomers The fullest

8 calendar

Festivals, parades, celebrations, and markets 52 weeks of the year

Sittard-Geleen is a city that knows how to enjoy life. You see it in the many restaurants and pubs. And in the event calendar, packed full year round. Lovers of culture enjoy the historical heritage and the surprising cultural offerings. But lovers of sport also have more than enough to do here, whether they want to get out in the great green outdoors or push their limits in one of the many sports centres and clubs.

Sittard-Geleen has all the ingredients for a nice day of serious shopping. Here you’ll find not only unique boutiques, hip clothing stores, exquisite antique stores, charming curiosity shops, and countless speciality stores, but also all the major national and international chains. Along the way you won’t be able to resist stopping in at one of the many adorable cafés for a break. For all things home and garden, head out to the Gardenz shopping boulevard. The famous weekly markets are always fun and extremely popular.

The best website for recreation, living, working, studying and shopping: www.insittardgeleen.com/welcome 9 The JFC Crest

Origin Symbolic Meaning The insignia for Headquarters Allied Joint Force The green shield denotes that HQ JFC Brunssum is a Command (HQ JFC) Brunssum was selected in 1999 by the multiservice Headquarters. Commanders-in-Chief Allied Forces Central Europe and The tower, the central motif in the former AFCENT/ Allied Forces Northwest Europe, General Joachim Spiering AFNORTH crest, was derived from the historical and Air Chief Marshal Sir John Cheshire, as the winning tower of Aachen (Aix-la-Chapelle), once the capital design in a crest competition held in 1998 for Regional of Charlemagne’s Empire. It represents the spirit of Command North, RCN, and Regional Headquarters Allied non-aggression of the Alliance and denotes its purely Forces North Europe, RHQ AFNORTH. defensive origin.

The insignia was kept when HQ JFC Brunssum succeeded Charlemagne’s sword, which was also taken from the the Regional Headquarters AFNORTH on 1 July 2004. former AFCENT/AFNORTH crest and from the SHAPE All military and civilian personnel assigned to this crest, was chosen to depict the unity of Joint Force Headquarters, its Support Units and its National Commands Land Forces and their readiness to act if Delegations are authorised to wear this insignia. required.

The astral crown was taken from the former AFNORTHWEST crest, and is an ancient European symbol for supremacy. It represents the Joint Force Commands Air Forces, their high degree of professionalism and their dedication to serve.

The Viking ship, which was also derived from the AFNORTHWEST crest, represents JFC Naval Forces that are symbolized by the skilful Nordic Seafarers and their effective military tactics. It’s a great one-stop-shop for all your questions. The people at the center offer useful advice for every NEED HELP FINDING YOUR WAY? nationality and have all kinds of contact information. They can help with the first formalities, tax issues, insurance, information about schools, how to drive in Europe and how to avoid fines.

MEET EXPAT CENTER SOUTH! There are so many formalities when moving to another country and what you are required to do depends on your nationality, family and work situation. The great thing about the Expat Center is that Barry Mellor, Deputy Chief Public Affairs Officer they can really help you. The people working at the Expat Desk speak many languages and go out of (Civ.) & Community Relations Advisor their way to be friendly and help you feel at home. They offer a special Expat's Guide that is a great at JFC Brunssum (NATO). resource for expats who are settling into the region. You can pick up a free copy at the Expat Center, but you can also find information on their website.

On the last Thursday of every month there is an informal Meet & Greet meeting for expats and "The people internationals. This takes place in Café Zuid in Maastricht from 17:30 hours onwards, and gives expats an opportunity to meet each other and is a great way to get to know people and build up a new network. working at the There is also the special Magic Meet & Greet, around Christmas. In addition, the Center organizes Expat Workshop Evenings. Another great way to meet people is through the NAIL organisation. Expat Desk speak NAIL – Netherlands American Institute in Limburg many languages NAIL was set up 60 years ago in Limburg in order to maintain and strengthen social, cultural and economic ties, to promote friendship between citizens of the U.S.A., the Netherlands and other nations. and go out of NAIL is a non-political organization. Today, NAIL has well over 200 members of Dutch, American, Irish, German and Belgian nationalities. They organize all kinds of get together activities to make the their way to be people on the NATO base feel welcome. More information can be found on their Facebook page or their website www.naillimburg.com. friendly and help Captain Tom Kaminski, Commanding Officer, United States Coast Guard Activities Europe about NAIL: you feel at home." ‘In many cases, it is extremely difficult for members of the US military to adjust to life in Europe, being away from friends and families for the first time. Our friends at NAIL are uniquely sensitive to these issues and play a critical role in assisting service members to assimilate into Dutch and German life’.

Barry Mellor arrived in Brunssum in 2006. FORMALITIES Holland Expat Center South | Maastricht location Maastricht International Centre - Centre Céramique Back then there was no special welcome HOUSING Avenue Ceramique 50, 6222 KV Maastricht organised. Within the Military the British TAXATION, FINANCE AND INSURANCE +31 (0)43 350 5010 delegation supported him. This delegation Stop by for a FREE Welcome Guide to the area! EDUCATION AND CAREERS support is embedded all over the world. PERSONAL AND SOCIAL NEEDS Connect with us! However, if you are a civilian the situation CULTURE & LEISURE [email protected] Facebook - Holland Expat Center is completely different. When you arrive in @holexpatcenter Europe as a civilian you are usually dependant www.hollandexpatcenter.com the most comprehensive website for expats living and working on word of mouth for help. The Expat Center in the South of the Netherlands. Don’t forget to subscribe to our monthly newsletter! is the best way of getting informed. It’s a great one-stop-shop for all your questions. The people at the center offer useful advice for every NEED HELP FINDING YOUR WAY? nationality and have all kinds of contact information. They can help with the first formalities, tax issues, insurance, information about schools, how to drive in Europe and how to avoid fines.

Europe (SHAPE) was activated together with operational Evolution of headquarters for the Northern, Central and Southern Regions. Headquarters Allied In the Central Region two new headquarters, of equal Joint Force Command standing, were established at the beautiful Chateau de Fontainebleau, France: Headquarters Allied Army Brunssum Force Central Europe (AAFCE) and Headquarters Allied Air Forces Central Europe (AAFCE). The command After the Second World War, on 17 March 1948, in the abbreviation for the land and air headquarters, AAFCE, face of the threat of Soviet expansion, Belgium, France, caused great confusion. Therefore the land headquarters Luxembourg, the Netherlands and the United Kingdom was re-labelled Allied Land Forces Central Europe (ALFCE). signed the Brussels Treaty under which they pledged to strengthen their economic and cultural ties and to build Existing staff from the Western Union Defence a common defence system. Should one member state be Organisation merged with new national representatives attacked the others would render ‘all the military aid and and personnel from the United States to form the NATO assistance in their power’. staffs for the new headquarters.

The Western Union Defence Organisation was ALFCE consisted of four Bureaux each headed by a Chief established in September 1948, based at Fontainebleau, of Staff with a small secretariat. To provide high level France. Field Marshal Montgomery was Chairman of the national representation, two Deputy Chiefs of Staff were Commanders-in-Chief Committee and Commanders- appointed, one for Operations and Intelligence, the other in-Chief were appointed for the land forces (French), air for Logistics and Administration. Each Deputy Chief of forces (British) and naval forces (French). Staff had Assistant Deputy Chiefs of Staff who also acted as Senior National Representatives. By the end of 1951 the The concept of an ‘Atlantic Alliance’, superseding the strength of the Headquarters and its Support Unit had Western Union, began to emerge and on 04 April 1949, grown to 141 officers and 685 other ranks. the North Atlantic Treaty was signed in Washington by the five signatories of the Brussels Treaty plus Canada, It was clear from the outset that separate headquarters the United States, Denmark, Iceland, Norway and of equal standing responsible for the Central Region Portugal. Subsequently, four other countries joined the would bring problems. Accordingly, Allied Forces Central Alliance: Greece and Turkey on 18 February 1952, the Europe (AFCENT) was established on 20 August 1953, Federal Republic of Germany on 09 May 1955; and Spain at Fontainebleau. Thus the Central Region mirrored became the 16th member on 30 May 1982. the command structures of the Northern and Southern Regions, having a single Commander-in-Chief (CINCENT) Following the signing of the North Atlantic Treaty, the who exercised command over all sea, land and air forces Brussels Treaty Powers agreed to merge the military in his region. structure of the Western Union with that being developed within NATO. The North Atlantic Council, meeting in The post of CINCENT was a French appointment and the New York on 18 September 1950, agreed to establish first incumbent was Marechal de France Alphonse Juin. integrated forces under centralised command as soon In 1957 the first German military personnel arrived at as possible. On 18 December 1950, General Dwight Fontainebleau to join the AFCENT staff. D. Eisenhower was nominated as Supreme Allied The tenth anniversary of NATO fell in 1959. On 06 April Commander Europe (SACEUR). SACEUR and CINCENT reviewed troops from the Central On 02 April 1953, Supreme Headquarters Allied Powers Region nations at Mainz. The parade was followed by a 13

‘swim-past’ on the River Rhine of craft and amphibious proceeded. In the Netherlands, vast reserves of natural equipment from the Belgian, French and German forces gas had been discovered in the north, at Groningen. The and a flypast by 119 allied aircraft. South Limburg coalfield was no longer economic and the Dutch decided to close the mines. The government On 10 March 1966 President de Gaulle announced his embarked on an ambitious redevelopment programme government’s intention of withdrawing from NATO’s for South Limburg to alleviate the economic and centralised military structure although France would social effects of the mine closures and, as part of this remain a member of the Atlantic Alliance. On 29 March programme, HQ AFCENT was offered the site of the old the French government declared that French force Henrik Mine as its new location. assignments would end on 01 July 1966 and Allied Accordingly, on 10 October 1966, it was announced that facilities were to be out of France by 01 April 1967. AFCENT would move to Brunssum, in the Netherlands. Planning began immediately upon a fully-integrated AFCENT Headquarters, excluding French participation, On 02 November HQ LANDCENT and HQ AIRCENT were but located outside France. disbanded. The remaining staffs amalgamated to form the new integrated HQ AFCENT with a substantial All French officers were formally withdrawn from the saving in manpower. The basic organisation of the Headquarters on 30 June 1966 although some French Headquarters was very similar to that of today; CINCENT support personnel remained until the end of the year. being a German General and DCINCENT a British Air General Crepin relinquished his appointment as CINCENT Chief Marshal, the post of Chief of Staff alternating also on 30 June and General Graf von Kielmansegg took between Belgium and the Netherlands. over, retaining his command of LANDCENT. Parallel with the reorganisation, planning went ahead for Meanwhile, the search for a new location for HQ AFCENT the move to Brunssum. On 01 November 1966 Colonel

Aerial Photograph of Hendrik Mine 14

CINCENT and the Governor of Limburg on 06 November 1967. The AFCENT Community Services (ACS) Shopping Centre opened on 27 August 1968; the gymnasium and Alliance Theatre on 15 October; and the Chapel Centre on 27 October. Construction began, the following April, of the swimming pool and, in December 1969, of the International Allied Officers’ Club and sports field complex.

On 13 January 1971 the Dutch Minister of Defence visited the Headquarters as a prelude to the Conference of National Defence Ministers which was scheduled to take place at HQ AFCENT, on 07 April. In August CINCENT hosted HRH Prince Bernhard when he visited the Headquarters.

Western European Union Meeting, 1967 On 28 June 1974, Headquarters Allied Air Forces Central Europe (HQ AAFCE) was established at Ramstein, P H Henry, USAF, was appointed Base Commander Germany. The original intention was to co-locate HQ and became responsible for all arrangements in the AAFCE with HQ AFCENT at Brunssum, but the project Netherlands. HQ AFCENT was to be operational in ran into difficulties over cost-sharing and security Brunssum by 15 March 1967. arrangements.

At Hendrik Mine, buildings 5, 6 and 7 were extensively The NATO Airborne Early Warning & Control System adapted to provide office accommodation. Messing Programme Management Agency (NAPMA) opened at the facilities were provided at Hendrik Mine and Tapijn Brunssum site on 24 August 1979 and this, coupled with Kaserne, in Maastricht. National Support Units would development of US storage sites, the planned deployment use offices at Emma Mine (at Hoensbroek) until building of cruise missiles and the noise generated by AWACS 23 became available. Construction of new barrack blocks aircraft flying from Geilenkirchen Airbase, just across the at Hendrik began on 01 November 1966. border in Germany, strained relations with some sections of the local population and led to protests against the The move of the Headquarters to South Limburg was militarisation of the Province. completed on time during the period January to March 1967 and on 01 June the official inauguration ceremony In 1980, the AFCENT Community Council was established, took place at Brunssum in the presence of the Dutch replacing the old Community Services Committee, and Minister of Defence, the Governor of Limburg, SACEUR the Morale and Welfare Activities Branch opened. Royal and many other distinguished guests. The Headquarters Marechaussee representation in the Headquarters also complex was named after Field Marshal Hendrik became operational. van Nassau-Ouwerkerk, an officer who served with distinction during the reign of William III of Orange. The 30th anniversary of the establishment of HQ AFCENT fell in 1983. HM Queen Beatrix visited on 15 March and, On 19 September 1967 the AFCENT International School on 31 May, a military band concert was held for 15000 opened with over 1 000 pupils and staff from Canada, spectators in the Limburgia Stadium. Germany, the United Kingdom and the United States. A new Peace Establishment came into force on 01 January The official opening ceremony was performed by 1985 followed by a 2-year manpower freeze. Regular 15

a very different proposition. The structure, which had been erected with no thought of its eventual removal, was 62m high and consisted of 6000 tonnes of reinforced concrete with up to 400 kgs of reinforcement steel per cubic metre.

The contractor brought the largest mobile crane in Europe onto the site, a Japanese machine. The Hitachi KE 1000 crawler weighed 230 tonnes with a jib of up to 120m fitted.

The crane hoisted a 20 tonne crawler tractor and other machinery on to the tower and demolition commenced using concrete breakers and hydraulic cutting attachments. The crane was used to remove large pieces of debris and to reposition smaller machines as the tower Maintenance of the Water Tower, 1979 came down. Flame-cutting equipment and a swinging weight were also used. Bulk explosives could not be used Newcomers’ Briefings began in April 1986 and the first because of the restricted nature of the site. However, once Open Day was held on 29 August that year. Plans for the main structure was down, borehole charges were the extensive reorganisation of the Central Region used to fracture the main supporting legs. A protective Principal Subordinate Commands, which had been under quilt was placed around the leg, suspended from the discussion for some time, were abandoned in October crane, to contain the effects of the explosion. Adjoining 1987. buildings had steel placed on their roofs to protect against falling debris. The new building 2A, for use by the Operations Division When the site was cleared in April 1989, a familiar and Administrative Services Branch, was taken over on 08 landmark on the South Limburg skyline had gone. The December 1987 and the Cafeteria and its terrace opened for business the following year. In November 1989, the Central Region Signal Group moved from Emma Mine into a new building, 203 at Hendrik, closely followed by the Communications Logistic Depot in 1991.

Clearance of old buildings on the site continued. The pithead tower and the water tower not only hindered the redevelopment programme, they were becoming very dilapidated and would soon need expensive repair work to make them safe. It was decided to demolish them, but first, a new communications tower 80m high was built in 1987 to carry the communications antennae which were mounted on the pithead tower.

The demolition contract was let to the Dutch firm of van Vliet for about 1 million Dutch guilders. The water tower Signing Ceremony of Instruments of Foundation of came down very quickly. However, the pithead tower was International School, 1967 16

Looking back, a primary driver for Alliance change throughout the nineties and early 21st Century can be traced back to the fall of the Berlin Wall, in 1989, and subsequent collapse of the Soviet Union, in December 1991. These hugely significant world events followed a decade later, in 2001, by the terrorist attacks in New York and Washington (9/11), forced NATO to carefully re-examine its ongoing utility and ability to react to evolving modern security threats. Eventually this resulted in the publication of the Alliance’s current Strategic Concept (Active Engagement, Modern Defence) that was adopted by Heads of State and Government at the NATO Summit in Lisbon, 19-20 November 2010. Possibly the broadest Strategic Concept ever its introduction has maintained and, in many areas, increased, the momentum behind the Alliance’s desire to Preparations for Removal of the Water Tower’s Protecting Cover, 1969 continually reform.

tower had been home to large flocks of pigeons which So, what was the impact on Brunssum? At the pragmatic wheeled aimlessly around for several weeks before finally level, in 2003 the main entrance moved from Akerstraat dispersing. to Rimburgerweg as part of a package of measures designed to improve security. But the real change was Demolition followed, in 1992, of the facilities housing conceptual – in particular, the introduction of the NATO the AFCENT Fire Station, the Craftshop and the Belgian Response Force (NRF). Delegation, new premises for which were officially brought into use in March of 1992. The German The NRF was announced at the Prague Summit, in Delegation, which was one of the last organisations to November 2002. General James Jones, then NATO’s leave the Emma Complex, then became neighbours of the Supreme Allied Commander Europe, made the following Belgian Delegation / Support Unit, at Hendrik Camp. statement at the time: New offices continued to be constructed. The former pay “… NATO will no longer have the large, massed units that hall, “Loonhal”, as it was called when the mine was active were necessary for the Cold War, but will have agile and and which subsequently housed the Command Group, capable forces at Graduated Readiness levels that will was drastically renovated. Whilst, in 1997, the Host Nation better prepare the Alliance to meet any threat that it is built a new facility (building H-100) to provide a modern likely to face in this 21st Century.” home to the Royal Marechaussee in a location better The NRF concept was approved by Ministers of equipped to service its customers. Defence, in June 2003, in Brussels. In part a ‘test bed’ for transformation, in part a signal of Alliance intent, 1999 brought with it the amalgamation of AFCENT the NRF is a highly ready and technologically advanced and AFNORTHWEST at Brunssum. Adjustments were multinational force made up of land, air, maritime and necessary to cater for the uplift in personnel. But, barely Special Forces components that the Alliance can deploy had work completed, when the 2004 Peace Establishment quickly wherever needed. Today, NRF command is review delivered a new round of structural change that shared between Naples and Brunssum such that every gave birth to a revised long term infrastructure plan even year (2014, 2016, etc) we are the certified Standby and the introduction of a new name – Allied Joint Force NRF Command and each odd year (2013, 2015, ....) we are Command Headquarters, Brunssum. working up. 17

Another factor that has influenced the NATO Command Structure is enlargement. The Alliance’s door remains open to any European country in a position to undertake the commitments and obligations of membership, and contribute to security in the Euro-Atlantic area. Since 1949, NATO’s membership has increased from 12 to 28 countries through six rounds of enlargement. Albania and Croatia, which were invited to join NATO at the Bucharest Summit in April 2008, formally became members when the accession process was completed on 01 April 2009. Numbers continually fluctuate but, at the moment, JFC Brunssum has 25 Alliance member nations represented within its staff and five nations that are members of the Partnership for Peace1 initiative. More recent pragmatic changes affecting the 10.000th Visitor to HQ AFCENT, 1974 headquarters include: remembrance stone in Vijverpark, downtown Brunssum, • 2010 – 1st NATO Signal Battalion moved to Wesel to mark 40 years of a NATO HQs at Brunssum. In 2017 the (Germany) and Tapijn Barracks (Maastricht) were 50th anniversary of a NATO HQs, located at Brunssum, handed back to the Host Nation; will be reached. No-one can categorically predict how long NATO will have a presence at Brunssum although, • 2011 - Akerstraat 12, the French Villa, was handed back for now, no challenge to its continued presence is visible. to the Host Nation following France’s decision to fully Enjoy this booklet; take a moment to reflect upon the re-join the Alliance’s military structure and disband its journey the HQs has travelled; and revel in the path it has network of French Military Missions to NATO; yet to tread.

• 2012 – Introduction of latest Peace Establishment (with 1. Partnership for Peace (PfP) is a programme of practical effect 01 December 2012) sees staff numbers grow in bilateral cooperation between individual Euro-Atlantic excess of 800, the adoption of a deployable Combined partner countries and NATO. It allows partners to build up Joint Task Force concept, establishment of a new Land an individual relationship with NATO, choosing their own Command at Izmir and the deactivation of Heidelberg, priorities for cooperation. Madrid and Lisbon2. Brunssum is also given a new name – Headquarters Allied Joint Force Command, 2. Lisbon remains a NATO HQs but is no longer a Joint Force Brunssum. Command.

There is no doubt NATO will continue to evolve. To remain an international security actor on the world stage it has to as the only constant is change. The NATO Headquarters now located at Brunssum has a long and proud history that stretches back over six decades to its earliest days at Fontainebleau. This is a milestone worthy of the celebration this small booklet heralds. In 2007 General Ramms and Mayor Brocken unveiled a

Swiss citizens should have their valid national passports On Arrival available in the Netherlands, together with valid NATO ID Card. For NON-EU/EER/Swiss citizens the Foreign Registration of HQ JFCBS Personnel and Registration Card is the legal authority for non-Dutch Family Members nationals to reside in the Netherlands. The holder must For new arrivals, military and civilian personnel, carry this permit at all times. In the Netherlands this may reporting to HQ JFCBS must use Form 162 (JFCBS DIR 45-2). be used as an identity document in place of a passport.

Beforehand, the National Support Unit should coordinate Loss of a Permit of Residence must be reported in person and confirm the arrival of military personnel with the to the FNRO Office for re-registration. If a Permit of Military Personnel Branch (MPB)/J1. Upon arrival, HQ Residence is stolen or lost renewal will cost up to € 240. JFCBS military personnel should report to Passes and Permits (Bldg 102) with the In Processing Form to obtain You don’t have to (must not) register with Town-Hall the AMIS ID Card. For inquiries call MPB at ext. 3303/4005. authorities in the city you are to reside in. Military personnel should also coordinate with their The FNRO is your Town-Hall authority. National Support Unit for national specific in-and-out processing. The FNRO must be notified on the following events: All civilian personnel should be processed through • Arrival the Civilian Personnel Branch (CPB)/J1, building • Marriage H-106, room H 2.02 for in- and out-processing. • Birth For inquiries call CPB at ext. 2918 or ext. 2265. • Death This will start your, and your family’s, in-processing. A • Divorce very early visit to the Passes and Permits Office(Bdg.102, • Change of address ext. 4303) should follow for official registration purposes. • Final departure • All other circumstances affecting alien registration Registration of non-Dutch Personnel Military members of NATO Forces in the Netherlands It is also advisable that notification is given to the are not required to register as aliens; nevertheless FNRO in the event that HQ JFCBS members receive visits they are required to register. Family members of of non-Dutch nationals, if their visit to the Netherlands non-Dutch personnel must register, even when both is in excess of eight days. They can be advised on parents are military. Non-Dutch civilian personnel registration of the visitors. must also register. Registration must be done at the Royal Marechaussee, Foreign National Registration Office Briefings (FNRO) in building H-100 (ext. 3191) within eight days A Newcomers briefings will be given shortly after of arrival in the Netherlands. arrival to all military and civilian newcomers. Also required is the Newcomers Induction Training, which Service personnel Non-EU/EEG/SWISS Citizens must is to ensure a newcomer has or obtains the basic skills produce a valid National military ID card and moving and knowledge necessary to produce work within this orders. Members of non-Dutch/civilian personnel must headquarters and become assimilated in the ‘team’. produce a valid National Passport, NATO ID, copy In addition Functional Area Training should further lease contract residence. On completion of registration, a improve an individual’s proficiency level in the Foreign National Registration Card (previously known as performance of his/her job. a Permit of Residence and also known as a “Green Card”) will be issued to NON-EU/EER/Swiss citizens. EU/EER/ MILITARY DISCOUNT CENTRE

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Before departure from the Netherlands at end of To complete your registration process, please visit the tour, you are obliged to report to the FNRO and following offices from the Family Support section: provide your new address and hand in your Permit of Residence. Last, you are to hand in your and your Passes and Permits Families ID cards to Passes and Permits on departure (Building H-102 Hendrik camp) from the HQ. Vehicle Registration (Building H-102 Hendrik camp)

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How do I register me and my family at JFC Brunssum?

Passes and Permits: • At your National Delegation/ NSU/NSE/CPB for civilians or supported entity you will receive the AMIS Card application form (Form 162) and the In/Out Processing Form. With these forms you can start in- processing. • Passes & Permits Section (building 102, Hendrik Camp, ext. 2580) issues a NATO Indentification Card (AMIS card) to assigned NATO personnel (military and civilian) and their dependents, as well as staff from other supported entities in The Netherlands. • Generally, dependents have to reside with their sponsor. • Identification requirement. All Netherlands residents 14 years and older must be able to produce an identification document in public places upon request by authorities. Valid ID papers for Netherlands nationals can be a Passport, Driver’s license or European ID card. The JFCBS AMIS card is recognized by the Netherlands authorities, to be used as official document for identification. For non AMIS card holders the following applies: Residents of the European Union will have to carry a Passport or a EU/ EER residence permit; other nationalities will have to carry their Netherlands Permit of Residence (alien ID card). 23

How do I register my car JFC Brunssum? insurance company must be registered in the Vehicle Registration: Netherlands and Proof of Insurance must identify • Members of a force or civilian component assigned the vehicle by chassis number and a current Dutch to HQ JFCBS or supported Entities in the Netherlands address) (except Netherlands Nationals) are authorized to • National driving license import their privately owned motor vehicles (POMV); • ValidJFCBS AMIS Indentification Card however only up to two POMVs may be registered • Where applicable, undertake a written driving test, duty-free for the duration of their assignment which is conducted by your National Support Unit ( i.e. in support of themselves and their dependents. US/UK); Changes must be immediately reported to the Vehicle • A Netherlands bank account (for fuel allowance); Registration Office (building H-102 Hendrik Camp , ext. • Credit card (no AMEX), debit, or bank card to pay the 2580). required registration fee. • POMV’s are: automobiles, vans and two or three - Standard Vehicle Plate: € 30 wheeled motor vehicles. For the purpose of - US-sized Vehicle Plate: € 30 registration, trailers, caravans and folding campers - Deluxe plate: € 40 come under the category of POMV. - Motorcycle: € 20 - Scooter: € 25 What is required to drive my POMW? - Caravan: € 15 When your vehicle arrives in the Netherlands, you must • An APK inspection for vehicles older than two model be in possession of: years (An equivalent foreign technical inspection must 1) Proof of Insurance for each POMV be less than 3 months old on date of registration) 2) National vehicle registration document • The identification number of your vehicle must be 3) Valid driver’s license matching the category of the physically stamped onto the chassis of the vehicle. POMV’s being registered. The registration of POMVs European and Japanese-made vehicles normally have can only take place where the eligible individual has the identification number stamped on the chassis by the required categories [i.e. vehicle types] annotated the manufacturer. North American-produced vehicles on their licence. For example if a dependant has a may not. motorcycle category but the eligible individual does • Vehicles can only be registered in the name of not, then the motorcycle cannot be registered. the sponsor, dependents and family members are excluded. Do not forget these documents, because it will be extremely difficult to register your POMV’s without them. Are there special requirements for my caravan or trailer? If you own a caravan or trailer, they must be registered • Upon signing into your post at JFCBS, you are no with the Vehicle Registration Office. longer in visitor status to the Netherlands and must • If the authorized gross weight of the caravan or trailer register your POMVs no later than 30 days. is below 750 kg you must display the same license • Vehicles from North America must be registered plate as the towing vehicle. within 5 days from receipt and release to you. • If the authorized gross weight of the caravan of trailer is above 750 kg, including load capacity, they are What is required to register my POMV? registered as a motor vehicle and receive their own In order to register your POMV’s and to obtain a HQ registration and license plate. JFCBS Certificate of Title and Registration, the following requirements must be met: May I loan my registered vehicle to others? • Proof of ownership, in the sponsor’s name; • JFCBS-registered personnel may drive other registered • Proof of insurance for the next 12 months (The members’ vehicles, with the owner’s permission. 24

• Normally, non-registered personnel may NOT drive Netherlands personnel, are exempt from Netherlands vehicles registered through JFCBS. However, under Motor Vehicle Road Tax for the first 2 registered vehicles exeptional circumstances and for urgent reasons, only. sponsors may requesta Certificate of Loan through the Provost Marshal. Upon approval, this certificate allows Driving in the Netherlands appropriately-licensed visiting relatives, who are over As anywhere else in the world, driving in the Netherlands the age of 18, to drive their JFCBS-registered vehicle for requires care. Some “Rules of the Road” are unique to this up to one month. country, particularly those relating to bicycles, mopeds • Loaning or borrowing of JFCBS-registered caravans is and pedestrians. Automobile drivers must be extremely not permitted. cautious and be aware that in the Netherlands, cyclists, moped drivers and pedestrians enjoy special protection. Why do some Mopeds have license plates of different When involved in a car accident, the owner of the car will colors? always be liable for the costs incurred. Mopeds are divided into two categories: • Bromfiets - yellow license plate Traffic - max. 50 km/h It is essential that the most important regulations - driver at least 16 years old concerning road traffic in the Netherlands be studied - helmet is required before driving on roads in the Netherlands (like the tick • Snorfiets - blue license plate test in the UK and the US). - max. 25 km/h - driver at least 16 years old Current Speed Limits - no helmets required • Both types require a moped certificate or a national The Netherlands driving license and insurance is mandatory. National motorways (autosnelweg) - 130 km/h (80 mph); National roads (autoweg) - 100 km/h (60 mph); In the Netherlands, mopeds use the same roads as cars in Inside built-up areas - 50 km/h (30 mph), or 70 km/h (40 built-up areas. However, signs may indicate that they are mph) and even 30 km/h as posted; authorized to use the specially-designated bicycle paths. All other roads - 80 km/h (50 mph).

Belgium Flanders Brussels Capital and Wallonia School or residential area 20 -30 km/h 20 -30 km/h Inside cities 50 km/h 50 km/h Outside cities (2x2 ways) 70 km/h 90 km/h Highways 120 km/h* 120 km/h* *also for POV (< 3.5 T) with trailer

Some cities also have created “low emissions zones” marked with the road signs F117 (start of zone) & F118 (End of zone) and based on the “Euronorme” 1 to 4 indicated below the road sign. Road Taxes The signs do exist but up to now no specific limitation Members of a force or civilian component assigned to HQ has been installed. JFCBS or supported Entities in the Netherlands, except 25

The rate of alcohol allowed is: 0.21 mg per liter of exhaled Required Equipment air (breath analysis ) Netherlands: warning triangle, spare light bulbs, and For the foreigners, the violation of this limit can result an safety vest (recommenden for all passengers). immediate payment of a ticket of: Germany: warning triangle, First Aid kit, and safety Qty of alcohol/ l Ticket vest (official one for the driver and recommended for all 0.22-0.35 mg/l 170 € + appearance before the courts passengers). possible 0.36-0.44 mg/l 400 € + appearance before the courts Belgium: warning triangle, First Aid kit, fire extinguisher, possible and safety vest for every seat in the car. 0.44-050 mg/l 550 € + appearance before the courts possible France: warning triangle, 2 alcohol testers, and safety 0.51-0.65 mg/l 1200 € , detention of vehicle and an vest (official one for the driver and recommended for all automatic appearance before the passengers). courts Motor Fuel Vehicle Motor fuel in the Netherlands is sold in three grades: The winter tires are NOT mandatory in winter season. Super-Unleaded (98 octane), Euro Unleaded (95 octane) and Super Lead Replacement (98 octane). In addition Emergency call on highways Diesel, Biodiesel, LPG and LPG G3 are available at most In Wallonia the Orange phone still be in use on highway Netherlands petrol stations. Military personnel and (every two kilometers) in Flanders, they are deactivated. non-Netherlands NATO Civilians receive a tax-free fuel allowance from the Netherlands government for Parking travel between their residence and JFC HQ Brunssum Parking disk must be used and placed behind the installations. The amount of the tax relief depends on the windshield from Mo to Sat from 09.00 till 18.00 for type of fuel used. US and Canadian personnel receive a a period of maximum 2 hrs or a parking ticket must stamp on the registration form indicating the numbers be purchased depending the local regulation. This is of liters fuel authorized. At the AAFES customer service controlled mostly by private companies, not by the Police. counter they will receive a Netherlands FORAX fuel card (this is the card that tracks rations). * - unless indicated otherwise More online information about travelling in Belgium (and Europe) on : http://ec.europa.eu/transport/road_ safety/going_abroad/belgium/index_fr.htm; information available in all E.U. languages.

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service responsible for HQ JFCBS is the South Limburg The Laws of the Brigade Royal Marechaussee. The Royal Marechaussee, throughout the Netherlands, can be reached at 0343- Netherlands 528 999. This being the 24/7 control room for the Royal Marechaussee nationwide. They will process your request In principle, all HQ JFCBS personnel stationed in the or, dispatch you to the nearest Royal Marechaussee Netherlands are subject to Netherlands law. Certain office in your vicinity. A police-officer of the Royal categories of personnel may, however, in specific Marechaussee Brigade Limburg-Zuid is stationed in the circumstances be subject to the law of their own state building H-100 at HQ JFCBS to assist you in police matters in accordance with the provisions of the NATO Status of during office hours. It is also possible to seek assistance of Forces Agreement, respectively the Protocol on the Status the local police. For non-urgent matters call 0900- 8844, of International Military Headquarters set up pursuant to keeping in mind that some matters will be passed to the the North Atlantic Treaty (Paris Protocol). Royal Marechaussee. For immediate, urgent matters such as witnessing crimes or life threatening circumstances The Royal Marechaussee Representative call 112. This is a 24/7 control room that will dispatch (RMR) immediately either police, fire brigade or ambulance The RMR is a full Colonel of the Royal Marechaussee, support as required. with overall responsibility for the duties performed by the Marechaussee with respect to HQ JFCBS and the Privately Owned Firearms USAG at Schinnen. He is tasked with the co-ordination Netherlands law prohibits the possession of firearms and and execution of external security measures. He is also ammunition (parts of firearms/ ammunition included) the liaison officer for these Headquarters, National and all the related activities such as transport, import, Delegations and all organisations having a direct or export, etc. A firearm is any instrument capable of firing indirect relationship with HQ JFCBS and USAG on a projectile by explosion. Firearms imitations are also behalf of the Netherlands Justice and Police Authorities subject to Netherlands Law and are prohibited. Written for police technical, criminal and external security prior authorisation from the Netherlands authorities matters. The South Limburg Brigade Royal Marechaussee is mandatory in respect of possession, purchase and is granted special authority to effect registration of importation of a firearm for private ownership. This privately owned firearms. He also mediates in matters ruling does not apply if the firearm(s) is (are) imported concerning the Netherlands’ Alien Act, especially for with household goods at the time of arrival in this the application of Permits of Residence for non-Dutch country. If any privately owned firearm has already civilian personnel and all family members. been imported into the Netherlands without written authorisation, it should be reported to the RMR’s Firearms Police Service Registration Department without delay in order to obtain The Netherlands authorities may, if so requested by the authorisation. Sending State Military Authorities, waive their primary right of jurisdiction where such a waiver is considered Tax Free Scheme to be of particular importance to the Sending State. The “Customs Regulation HQ JFCBS” allow eligible Criminal investigation in the Netherlands is, in principle, personnel to purchase goods free of Value Added Tax, VAT conducted by the Netherlands Police, but the police (‘BTW’ in Netherlands language). The transfer, by way authority for HQ JFCBS is the “Koninklijke Marechaussee” of either sale, gift or otherwise of any goods obtained (KMar). This is a military police force whose major taxfree is prohibited. Abuse of tax concessions is a task is policing the Netherlands Armed Forces, Foreign punishable offence. However, in special cases such Armed Forces and International Headquarters, including personnel and their family members. The police 28

transfer may be authorised by the Netherlands Customs Levies Authorities by request on conditions imposed by those Levies, which are charges for services rendered, have to authorities. be paid. The main levies are: • Water purification levy (Waterzuiveringsheffing); • Sewage charge (Rioolrecht); • Taxes Garbage Collection charge (Reinigingsrecht). Non-Netherlands, HQ JFCBS and supported entities, personnel are exempted from: • Netherlands taxation Health, Environmental & Safety Section in respect of their salaries and emoluments; • Dog The Health, Environmental & Safety (HES) Section Tax (Hondenbelasting); • Immovable Property Tax deals entirely with environmental control and health (onroerend zaak Belasting). Should you receive a bill for & safety matters at HQ JFCBS and its installations in any of the taxes for which exemption has been granted, The Netherlands. Host Nation environmental and H&S the girocard should be returned to the Tax Collector (ARBO) legislation is applicable to JFC HQ Brunssum. (Ontvanger der Directe Belastingen), to Kloosterweg 22 For more information call the Base Support Group HES in Heerlen, with a note saying: “As a non-Dutch member Section, ext. 3470. of the HQ JFCBS Staff, I am exempt from payment of this tax.” Note: Income as a result of a profitable enterprise Legal Advisors’ Office or out of privately owned immovable property in the The above is only a partial review of legal matters. There Netherlands, is subject to Netherlands Income or Capital are many other areas where personnel might wish to Tax (Inkomsten - or Vermogensbelasting). seek legal advice and assistance with personal matters. To 29 avoid misunderstandings, it must be noted that the HQ also wish to consult a lawyer. HQ JFCBS maintains good JFCBS Legal Advisors will normally not deal with personal relations with a local law firm (in Brunssum) that is private legal matters. Therefore it is recommended to familiar with typical HQ JFCBS personal private legal obtain (Netherlands) legal aid insurance coverage while matters. The Office of the Legal Adviser will advise on staying in the Netherlands. In a specific case one may how to proceed (ext. 2463).

Bicycles, Mopeds and Scooters In the Netherlands, many people ride a bicycle. There are three different types of lanes in the That’s why many streets have dedicated bicycle lanes. Netherlands for bicycles, mopeds and scooters. So if you are riding a bicycle, always use these lanes, In the schedule underneath you can see which they are mandatory. If you are on a street without a lane to use, depending on your vehicle. Please bicycle lane, it is of course important that you are note that driving a moped or a scooter with a seen and drive safely. Always stay on the right as much as yellow registration plate (maximum speed of possible and follow the Dutch traffic rules. One important 45 km) requires wearing a helmet. rule: even on a bicycle, don’t drink and drive!

Bicyle Lanes fietspad

not mandatory mandatory mandatory Bicycle

* 12F forbidden mandatory mandatory RP3

Mopeds ** 12F forbidden forbidden mandatory RP3

* Blue registration plate: scooters, mopeds and electrical bike’s with a maximum speed of 25 km.

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Audi Zentrum Aachen Jacobs Automobile GmbH & Co. KG Zweigniederlassung Geilenkirchen Landstraße 48+50 - 52511 Geilenkirchen Tel.: +49 (0)2451-98700 +++ www.jacobs-gruppe.de +++ Rolduc Abbey Kerkrade: Hotel, Restaurant & Conference Centre One of the Dutch UNESCO top 100 monuments

stay over in Rolduc Abbey is an historical experience. The Aimpressive abbey complex was founded in 1104. Over the years, it became the largest abbey complex of the Benelux and one of the Dutch UNESCO top 100 monuments.

Nowadays, Rolduc Abbey is a hotel, restaurant and conference centre. It’s situated in the hart of the ‘Euregio’. Surrounded by the beautiful nature of the ‘Worm’ valley, the ‘Anstel’ valley and the ‘Brunsummerheide’ and only minutes away from the centre of Kerkrade and from cities like Heerlen, Brunssum, Valkenburg, Maastricht and Aachen, the abbey offers a perfect combination of silence and adventure. While some guests can enjoy the peace and quiet inside the abbey’s walls during an Admission: Free Telephone: +31 (0) 45 546 6888 overnight stay or a conference, others Parking: Free E-mail: [email protected] can take part in the numerous activities Web address: www.rolduc.com Address: Heyendallaan 82, 6464 EP, Kerkrade the surroundings have to offer.

Rolduc Abbey has 160 hotel rooms in Rolduc Abbey has 16 conference rooms two categories: economy rooms with for 4 up to 450 people. We offer different shared bathroom and comfort rooms conference packages (including lunch with private bathroom, TV and telephone. and/or dinner), audiovisual equipment, free Wi-Fi and a large free parking lot. In the abbey’s stylish restaurant ‘Kloosterbrasserie de Kanunnik’ you The idyllic abbey is an unique place not can enjoy lunch, a la carte dinner or a to far away from home for friends and weekly changing menu. Our kitchen family to stay over or to have a cosy chef also prepares delicious buffets and family dinner. Or what about a staff party dinners for groups during conferences or a different kind of business meeting? and parties in one of our many beautiful Rolduc Abbey will deﬁ nitely surprise you! spaces. 32 Base Map Pedestrian / Pedestrian

ICC (International Conference Center) / General Eisenhower House Hotel 14 Pool 13 Craft Shop 12 BNS / Hair Studio / Library / Beauty Salon 11 ABN Amro (Bank) / Meeuse Insurance / International Housing Office 10 Car Wash 09 Caravan Parking Lot 08 CYSS (Child and Youth Services) / CDC (Childhood and Development Center) 07 Car Craft Center 06 Alliance Restaurant 05 Club 13 04 Alliance Theater / Fitness Center / Chapel 03 Miners Rest Restaurant 02 / VAT Pass & ID Office / Family Support / Vehicle Registration 01 Entance Bicycle

109

100 102 14 p 104

105 1 106 13 405 107 p p

404 501 403 502 2 401 201 p 505 402 p 503 3 p 12 506 202 504 313

p 203

312 311 204 p 310 309

308

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N 274 Süsterseel Sittard GERMANY N 294 A 2 Limbricht N 295 Gangelt B 56 B 56 Süsterseel N 294 Sittard A 2 N 295 Gangelt B 56 B 56 N 294

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Bingelrade Schinveld SteinBruxelles / Doenrade Antwerpen Geleen Munstergeleen Bruxelles / THE NETHERLANDS Antwerpen Geleen THE NETHERLANDSMerkelbeek Puth OirsbeekMerkelbeek Sweikhuizen Puth N 276 Elsloo Oirsbeek Sweikhuizen N 276 Elsloo Brunssum Beek Brunssum Beek Schinnen Schinnen JFC HQ BS JFC HQ BS

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Wijnansrade Wijnansrade N 281 N 281 Hulsberg Hulsberg

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A 79 Kimmen Valkenburg A 79 N 281

N 281 Berg en Terblit Ubachsberg A 76 Vilt

Schin op Geul N 300 Berg en Terblit Ubachsberg A 76 Vilt

Legend Schin op Geul N 300 I$ Hospital Aachen n Railwaystation Road from A79 to JFCBS Simpelveld

Joint Force Command Headquarters Brunssum SERIES JFC HQ Brunssum MISC 001 Rimburgerweg 30 SHEETLegendBRUNSSUM ORIENTATION MAP Produced by JFC HQ Brunssum J2 Geo EDITION 01 6445 PA Brunssum DATE FEB 2009 Based on 25K Vector Data I$ The Netherlands 1 0.5 0 1 2 3 4 supplied by Royal Netherlands Army Hospital Geographic Agency NATO UNCLASSIFIED / REL TO PUBLIC Postal address: Kilometers Aachen  P.O. Box 270 n Railwaystation 6440 AG Brunssum 1 0.5 0 1 2 3 Miles Road from A79 to JFCBS Switchboard Simpelveld NCN(formerly IVSN): 244 + ext 2222 DSN: (314) 364 + ext 2222 Com: +31 45 526 2222

Joint Force Command Headquarters Brunssum SERIES JFC HQ Brunssum MISC 001 Rimburgerweg 30 SHEET BRUNSSUM ORIENTATION MAP Produced by JFC HQ Brunssum J2 Geo EDITION 01 6445 PA Brunssum DATE FEB 2009 Based on 25K Vector Data The Netherlands 1 0.5 0 1 2 3 4 supplied by Royal Netherlands Army Geographic Agency NATO UNCLASSIFIED / REL TO PUBLIC Postal address: Kilometers P.O. Box 270 6440 AG Brunssum 1 0.5 0 1 2 3 Miles Switchboard NCN(formerly IVSN): 244 + ext 2222 DSN: (314) 364 + ext 2222 Com: +31 45 526 2222 Experience Sleep TechnologyTM by TEMPUR®

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You should obtain guidance from your national Life in the authorities before you arrive.

Headquarters Military Courtesies and Customs Military personnel at HQ JFCBS are required to maintain Working Hours a high standard of military courtesy. Working Hours (JFC Brunssum Directive 40-1): All military personnel in uniform will render the appropriate courtesies. Outdoors, salutes will be given by Monday to Thursday 08:15 to 17:15, other ranks to all officers and by junior officers to senior Friday 08:15 to 15:00. officers in accordance with National guidelines. Lunch/Physical training – between 12:30 – 14:00, a minimum of 30 minutes. Compliments (salutes and/or greetings) are paid in the appropriate national manner when indoors. Each Dress National Delegation is responsible for briefing all ranks During duty hours and, in accordance with national on the observance of national customs and international regulations, all military personnel will wear uniforms. courtesies. HQ JFCBS personnel are expected to show Most NATO nations have summer and winter uniforms. courtesy and friendliness to Netherlands citizens, since 37 this will reflect favorably on the activities of HQ JFCBS founding of HQ AFCENT in France in 1953 until today, and NATO. they have made an important contribution to maintaining continuity and providing corporate Leave knowledge. Whilst military personnel may stay two, Privilege leave is governed by national regulations. three or four years, many NATO Civilians are employed The number of days leave granted annually to HQ JFCBS on an indefinite contract. military personnel is governed by their respective national regulations. Leave entitlement for civilians NATO Civilians are drawn from all NATO countries. Not is laid down in their regulations. All personnel are only are they able to provide expert advice and valuable encouraged to take their authorized annual leave background knowledge on NATO matters, but also, in entitlement. many cases, they have set up home here and know the Limburg area very well. Thus they can assist in local Civilians (figures date from Spring 2017) matters and help to make your stay in the Netherlands There are more than 300 civilians working at Brunssum more enjoyable. Hendrik Camp. About 200 of them are NATO Civilians holding a wide range of positions covering secretarial, NATO Civilians, hired under permanent contracts budget, technical services and many others. From the according to the NATO Civilian Personnel Regulations are represented by and members of the Brunssum Civilian Staff Association, which is designed to support their professional and social interests, and to foster good relations among members. The other category of civilians is the 100 Appropriate Funded (AF) Local Wage Rate Employees (LRWs), most of whom are Dutch citizens. They fall under the conditions and regulations laid down by HQ JFCBS in accordance with the Netherlands Civil Laws. Most AF LWR employees are skilled craftsmen and make an important contribution to the maintenance of this Headquarters. Another group of LWR personnel - Non-Appropriate Funded (NAF) LWRs (50) - serves the Headquarters in the community services, such as recreational activities and the various clubs. LWRs are represented by the LWR Works Council.

HQ JFCBS Directive 40-1 You are advised to read HQ JFCBS Directive 40-1 (Manpower and Personnel Management and Administration) for more details about working hours, dress and leave regulations.

Contacts with the Media If representatives of the media approach you, please do not try to deal with them yourself, but refer them to the Public Affairs Office at 045 526 2409 or 06 5108 3227. 38

Arrivals & Travel Clerk 3192 Using the Telephone Medical Centre (duty hours) 2996 Secretariat 3068 National emergency number 112, when every second National Support Norway Commander 3255 counts National Support Poland Deputy Commander 2587 National Support Slovakia Admin 4021 HQ JFCBS emergency number National Support Element Spain Office 2306/2922 for Police/Fire/Medical 2000 French Support Unit Royal Marechaussee Foreign National Registration Office Chief 4369 Royal Marechaussee control room 0800-1814 Deputy Chief 4370 Local Police (non emergency number) 0900-8844 Secretariat 4375 National Support Turkey Delegation NCO 2289/4152 Making Calls to The Netherlands National Support the Netherlands From within Europe, except France 00-31 -town number- Frontoffice 2856 local number. From France 19-31 -town number-local Medical Centre (Duty Hours) 2996 number. From Canada and USA 011-31 -town number- Lounge 3205 local number. (The first ‘0’ in the town number e.g. 045 is National Support United States omitted when dialing from outside the Netherlands.) Medical Centre 2934 The town number for Brunssum is 45. Maastricht is 43. US Army Element 2169 Air Force Detachment 2351/2262 Calling HQ JFCBS Navy Element 3671 From 045 areas in Limburg Province to HQ JFCBS dial 526 and desired extension number. From Any other areas Special Services in the Netherlands to HQ JFCBS dial 045-526 and desired HQ JFCBS Conference Centre 3188 extension number. HQ JFCBS Int. Police 2616/3200 HQ JFCBS School Bus Coordinator 045-5278228 Useful HQ JFCBS Numbers HQ JFCBS School Director 045-5278220 Barrack Accommodations Public Affairs Office 2409/2167 Belgium 3009 Germany 3132 Housing and Billeting 2017/2135 The Netherlands 3023 UK 2585/2596 Legal Advisor 2463 US Army 2169 US Air Force 2262 Religious Services 2940 National Support Belgium Swimming pool 3172 Secretariat 3337/2313 Library 2669 National Support Canada (CFSE) Orderly Room 2332 Gymnasium 3170/3171 National Support Czech Republic Commander 2666 Sport Complex 2055 National Support Denmark Commanding Office 2557 Family Support, Morale & Welfare Branch 2626 National Support Estonia Office 3472 Beauty Salon 2957 National Support Germany B&S Central Store 4019/4023/4016 Medical Centre 2346 Car Craft Shop Centre 3173 Orderly Room 3094 Art and Craft Centre 2454 National Liaison Officer Hungary Office 2881 Alliance Theatre 2110 National Liaison Office Italy Office 3348 Miner’s Rest 2299 National Support United Kingdom Alliance Rest 3723 Chief Clerk 2197 Insurance Office 2492 Medical Centre 2497 Club13 2626 39

Vehicle Registration 4306 Telephone/Computer Helpdesk 3000 Passes and Permits 4303 Switchboard Operator 9 Emergencies on Camp 2000

Emergency Information Card

Did You Know? Be Prepared in Case of Important Telephone Numbers Emergencies Police, Fire deparment, Ambulance (Emergency): 112 How to react in case of emergency in the Netherlands? Civil Police (No Emergency): 0900-8844 What to do in case of fire or utilities failure? General tips: Every Emergency is different, but at least you should: Any Police information you might have, • Stay calm and think before you act. please call: • Warn and inform your direct neighbours. Royal Marechaussee Regional Sergeant • When injured or in instant danger, call alarm services Telephone: 045-5250740 or try to reach others for help. • Try to obtain information from reliable sources. • Listen to Emergency radio broadcasts, Canadian Forces

Network Brunssum at FM 96.9 and 99.7 MHz. WHEN EVERY SECOND • Or look at www.crisis.nl COUNTS! • Follow instructions from public services and authorities.

Off the Base Information: On the Base Information: • Royal Marechaussee • Emergency: Ext 2000 Control room: (By mobile phone: 112 (Emergency) 045-5262000) 0800-1814 (No Emergency) • BSG Security Desk, • Health authority (GGD) Ext 2616 045-8506666 • BSG Investigators, • Advice and Support Ext 2127 Domestic Violence • RMR/Foreign Nation Registration (FNRO), 0900-1262626 Ext 3191 • Animal maltreatment • Regional KMar Sergeant (National number) 045-5250740 0900-2021210 • Office Royal Marechaussee Representative/FNRO 045-526-3191 or 045-40584-88 • Gas and Electricity breakdown 0800-9009 How to open an account in the Netherlands..

Welcome at ABN AMRO.

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- anywhere in the EU - free of charge - 24/7 In the event of a fire: 112 - police Get out, stay out, call 112

sos - emergency medical services - fire brigade

Make sure that you have smoke alarms fitted on at least every level of your home

Fit smoke alarms

Smoke alarms save lives, but only if they’re working. Test them regularly

Test it

Stub cigarettes out properly and dispose of them carefully. Put them out. Right out

Put them out. Right out! Home Fire Safety

Take extra care in the kitchen and never leave cooking unattended

Take care in the kitchen

Do not overload electrical sockets and watch out for faulty and over-heating electrical equipment and wiring/cables

Don’t overload electrical sockets

Plan your escape route and make sure that everyone knows how to get out of the house in the event of a fire* Plan your escape route

*If you are concerned about how you would escape from your home in case of fire, don’t worry, help is at hand. No matter how old you are, or what type of house you live in, the DEFP will help you devise an escape plan.

For further information, please call: Disaster, Emergency and Fire Prevention (DEFP) Office, JFCBS: +31 (0)45 526 2274

Buy a pair of glasses always a free pair of prescription shades*

Raadhuisplein 61, Stein, Tel. (046) 208 00 08 Brunssum, Schiffelerstraat 1b, Tel. (045) 527 52 68 Landgraaf, Paganinipassage 88, Tel. (045) 531 54 77 * Ask for the conditions. Taxfree sales for NATO personnel. Welcome To the

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Woonboulevard Heerlen inspires

With over 120.000 m2 and 50 specialty stores Funshopping and getting inspired are what Woonboulevard Heerlen is all about. Not only will you find furniture and interior design stores here, but also a Woonboulevard Heerlen is Europe’s largest huge garden center and several kitchen and bathroom specialty stores. Bat that’s not all: you can find fun stuff for home improvement strip. Nowhere else can babies, children, yes, even for your favorite pet there. IKEA is present as well with a huge store that offers unlimited you find so many nice things to make your shopping fun. You can shop whenever you want, because Woonboulevard Heerlen is open seven days a week. And if you get tired? Relax at one of the cosy diners in the area, house a great place to live in! Easy access and making it a full and fun day. free parking. A wide range of choice at close Strolling past all these specialty stores you will for sure get new ideas to improve your home. You can call, worth your visit. always ask for help from the many professionals at the stores. Woonboulevard Heerlen also offers various interior design activities, such as workshops, interior advice or garden advice. Check the website woonboulevardheerlen.nl for all possibillities and dates and get inspired. 46 Registration Domestic Accommodation in the Netherlands is controlled by local authorities requiring, by law, that each Accommodation individual be formally registered in the area concerned. Therefore, personnel are to inform the HQ JFCBS General International Housing Office immediately after HQ JFCBS members will live on the local economy finding accommodation. This office will prepare the and use private housing arrangements. The HQ JFCBS necessary registration certificates and present them to International Housing Office (IHO) provides assistance in the local authorities and utility companies. Change of obtaining suitable housing in the local area. accommodation (other than that arranged by a National The IHO provides a wide range of housing related Support Unit) must also immediately be reported to the assistance and is therefore a good starting point in your International Housing Office. search for housing accommodation in the local area. Rental Rules in the Netherlands Single (unaccompanied) • Accommodation may only be used in accordance with Accommodation its designed purpose; Single and unaccompanied personnel normally live in • It must be left in the same condition as when it was leased private housing. Depending on the policy of the taken over; National Support Unit, the lease for this housing will • At the start of the rental period a deposit of one either be between the landlord and the National Support month’s rent is usually required. At the termination Unit or between the landlord and the individual, with of the rental period the money is refunded, after help from IHO. subtraction of the cost of any necessary repairs; • Unless the contract states differently, the normal Married (accompanied) term of notice in the Netherlands is one rental month. Accommodation Before ending the rental contract, contact IHO for All accompanied personnel assigned to HQ JFCBS will assistance. reside in leased private accommodations and are entitled to use the service of the HQ JFCBS International Housing Pertinent Facts about Utilities Office. Personnel renting privately are advised to use • Electricity supply in the Netherlands is 50-cycle, single HQ JFCBS official rental agreement, which is available phase, 220 Volt A.C. as opposed to the 60-cycle, 110 Volt from the International Housing Office in Dutch and used in the United States. Fittings are of the European English. The HQ JFCBS lease contract contains a military/ type and differ from US standards. diplomatic clause. • The gas used in the Netherlands is natural gas. Most of the cities and villages in South Limburg obtain natural Types of Accommodation gas from the regional gas company Essent with its Housing for HQ JFCBS members is categorized into: main office in Roermond. For main connections, the • Private houses or apartments (both furnished and municipal gas service company or Essent should be unfurnished); contacted. In most places it is possible to hire gas • Rooms in private houses (furnished). appliances for heating, kitchen and bathroom water at • “Social Apartments” are built with financial aid from low rates. This will also include maintenance. the Netherlands Government. The general rule is • Waterleiding Maatschappij Limburg provides that only personnel with an annual salary (income) domestic water supply. The water in Limburg is, in below a certain level can obtain a social apartment most locations, categorized as “hard” water. registration. For connections, the International Housing Office will assist you. 47

• Private telephone and internet connection can received locally. Dutch television transmits many English only be installed into a private residence after an and other foreign language programmes. agreement has been made between an individual and the provider. The International Housing Office will Dutch TV Channels retain the original provide you with all necessary information. soundtrack and use Dutch subtitles. Most local communities have a television cable system (ZIGGO). Billing Dutch TV magazines give programme details of all The utility company will charge you every month for channels receivable in the area. the use of gas and electricity. Waterleiding Maatschappij Limburg (WML) will charge you for the use of water. At Hendrik Camp satellite receivers have been set up at several locations e.g. at Club 13 and numerous conference NOTE: Contact International Housing Office for rooms in Building H-106. connections or reconnections of utilities to assure that the right Value Added Tax exemption is included in your It is important to note that Continental, UK and US contract. US personnel should contact the US Housing televisions operate on different systems and receivers Office of USAG in Schinnen. Supplies are normally cut off may need to be adapted. American and European video on change of occupancy until the new occupant asks for film formats are also different as the regional restictions reconnections. for DVD players.

Radio and Television In addition to local radio programmes, American Forces Network (AFN) on FM 89.2 MHz and British Forces Broadcasting Services (BFBS) on FM 90.2 MHz can be IKEA HEERLEN - YOUR IKEA hej! Welcome to a world of inspiration for your home

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knowledgeable instructors are on hand to assist you Amenities in your personal goals and training objectives, be it group classes, or personal training there is something General for everyone. The facility is open to all NATO ID card The international community Headquarters Allied Joint holders and their dependants over the age of 18. For Force Command Brunssum (HQ JFCBS) offers a wide dependants between the ages of 14 and 17 we have a range of tastes in recreational, sporting and social teenager membership scheme allowing them limited, activities. Any suggestions for additional activities can unsupervised use of the facility after attendance at be made to HQ JFCBS Family Support, Morale & Welfare a health and safety brief. These teenager briefs are Branch (FSMW, ext. 3299 or 2671). conducted by appointment only, please contact the fitness center at x3170. National and International Normal Working Hours: The provision of some amenities such as postal, medical Mon-Thu 08:00 - 17:00 and dental facilities is a national responsibility. Other Friday: 08:00 - 15:00 facilities, such as the fitness centre, theatre, library, arts Closed on NATO Holidays. and crafts centre, auto repair shop, child care, youth services, swimming pool, sports complex and conference Outside Normal Working Hours Use centre are provided under international arrangements The fitness centre is available for use Outside of Normal and are available to all nationalities within the Working Hours (ONWH) for authorized users. Personnel Headquarters. These are principally arranged by the HQ must attend an ONWH Fitness Centre safety and JFCBS Family Support and Morale & Welfare Branch. registration brief and pay a deposit for their ONWH key fob. ONWH Briefings are conducted at the fitness centre, Facilities by appointment. For more information please contact the A wide range of sporting and recreational facilities are Fitness Centre. provided. In addition, concessionaires offer tax free Eligibility: Active duty military personnel, NATO civilians, shopping, insurance, and hairdressing services within the military retirees and dependants aged 18 years and above base. are authorised to use the Fitness Centre ONWH.

Vehicle and Homeowners Insurance Sports Complex (Bldg 604) The HQ JFCBS Sports Complex (also referred to as “the HQ JFCBS personnel have at their disposal a full service Slag Heap”), has eight fields available for soccer,5-a-side, insurer right here in Mini-Mall. This service provider is field hockey and rugby. There is a 400-metres track, two fully aware of the service members’ insurance needs shower rooms and changing facilities near the main here in the Netherlands, and their policies are written in pavilion. There are also a long jump pit, two baseball English. The concessionaire can be reached at ext. 2492. fields and a horseshoe pit. A major attraction at the Opening hours: Monday through Wednesday from Sports Complex is the covered barbecue area, which has 08:00-12:30 & 13:30-16:30. large grills and bench tables. There is plenty of space for groups, clubs or individual families to picnic and socialize The JFC Brunssum Fitness Centre in the fresh air. Lighting, electrical outlets and tap water From the moment you step into the JFC Fitness are also available. Centre, you’ll discover we’re so much more than just a gymnasium. You’ll make new friends from across the There are also bouncy castles available for rent. spectrum of NATO nationalities and find a range of activities to accommodate all levels of fitness ability, During the summer, the Sports Complex is the scene of experience and sporting prowess. Our friendly and various JFCBS special events such as Summer Fest, 53

Hockey Festival, Football Tournament and other shows Swimming Pool and sports meetings. Call x2055 for more information. Located next to the library our modern, heated indoor swimming pool and toddler pool accommodates a wide HQ JFCBS Clubs and Activities range of swimming activities including; lap, delegation, As well as the many community activities and parent with toddler and public swimming sessions. Aqua recreational facilities provided by the HQ JFCBS Base aerobics, aquacise and children’s swimming classes are Support Group, there are numerous HQ JFCBS member- also provided (please visit the fitness centre or swimming run clubs and societies available. pool to pick up an up to date swimming pool schedule). Current clubs available for participation: International Boy Scout Troop, Scuba Diving Club, A popular large inflatable toy session takes place every Girl Scouts, JFC Golf Society, JFCBS Music Club, Allied Saturday providing a fun family activity whatever the International Marching Team, International Spouses weather. The complex also boasts a solarium and sauna Club, JFCBS Brass Band,Volunteer Instructor Club, Sailing facility allowing patron’s to unwind and relax after a Club, Shooting Club, Orcas International Swim Team, hard swim or whilst the kids are in lessons. The pool and Triathlon Club, Tri Border Walking, JFCBS Martial Arts its facilities are available for hire, be it a kids party, a & Self Defense Club, Hispanic Tri-border Club, Alliance swimming based event or even a private sauna session, Players, JFC Jiu-Jitsu Club, Phoenix Squash Racquets please contact the pool on Ext 3172 for more information. Club, Other Ranks Association (Enlisted), Civilian Staff Association (CSA), Allied Officer Association. Further details may be obtained from the Family Support, Morale & Welfare Branch at x3299 or x2671. 54 Swimming Pool Schedule For Sauna and Pool Bookings Day Time Activity Call 0031-(0) 45-526 (Ext 3172) Monday 06:30 - 09:30 Lap Swimming ** Single Tickets 09:30 - 10:30 Aquarobic Adult / Child Euro 2.50 10:30 - 11:00 Ladies Swimming *** Single aqua Euro 3.00 11:00 - 12:00 Aquajogging Single lessons, 30 min Euro 3.50 12:00 - 14:00 Lap Swimming * Single lessons, 1 hour Euro 7.00 19:00 - 20:30 JFC Scuba Diving Tuesday 06:30 - 09:00 Lap Swimming ** Block Tickets 12:00 - 14:00 Lap Swimming * 10 Block ticket Euro 20.00 14:00 - 15:00 Delegation swim 10 Aqua block ticket Euro 25.00 15:00 - 16:00 Public swim 5 lessons, 1 hour Euro 30.00 16:00 - 18:00 Swimming lessons 10 lessons, 1 hour Euro 60.00 18:00 - 18:30 Adult Swimming 25 Block Ticket Euro 40.00 19:00 - 21:00 Orcas Swim Team Wednesday 06:30 - 09:00 Lap Swimming ** Single Season Tickets 12:00 - 14:00 Lap Swimming * Valid for 1 year Euro 100.00 15:00 - 16:00 Public swim 16:00 - 18:00 Swimming lessons Family Season Tickets 18:00 - 18:30 Adult Swimming Valid for 1 Year Euro 200.00 19:00 - 21:00 Orcas Swim Team Thursday 06:30 - 09:00 Lap Swimming ** Private Pool Booking 09:00 - 12:00 Afnorth school Per hour Euro 40.00 12:00 - 14:00 Lap Swimming * 15 Kids + (ADD 2nd LF) Euro 20.00 14:00 - 15:00 Afnorth school Saturday and Sunday 16:00 - 18:00 15:00 - 17:00 Public swim Sundays 10:00 - 12:00 17:00 - 18:00 Aquacise lesson 19:00 - 21:00 Orcas Swim Team Sauna Friday 06:30 - 09:00 Lap Swimming ** Fees have to be paid before use, if you book the sauna: 09:00 - 12:00 Afnorth school 1 hour Incl. 2 person swim Euro 07.00 12:00 - 14:00 Lap Swimming * 10 block ticket sauna Euro 60.00 14:00 - 15:00 Afnorth school Lunch time usage (free) 12:00 - 14:00 15:00 - 18:00 Public swim Monday Women only 19:00 - 22:00 Synchronised Swim Wednesday Men only Saturday 09:15 - 11:45 Synchronised Swim ** Tuesday, Thursday, Friday Mixed 12:00 - 16:00 Public swim with Toy 16:00 - 18:00 Private pool Booking Solaruim Sunday 10:00 - 12:00 Private pool Booking 10 minute (1 token) Euro 4.00 12:00 - 16:00 Public swim Tuesday - Friday 07:00 - 18:30 16:00 - 18:00 Private pool Booking Saturday - Sunday 12:00 - 16:00

* Free for Brunssum Military / NATO ID card holders Public swim with big toy ** Free for Military personnel Every Saturday 12:00 - 16:00 *** Ladies only Free entry for children under 4 years 55

Library included Wii system. You will find a white board, TV- The HQ JFCBS Library provides books, audio books, set, a projector, DVD player, game console, and wireless language videos, DVDs, maps and newspapers. Some of internet. these materials are in different languages. Interlibrary loans are available. There is a children’s area with books For reservations please call HQ JFCBS ext. 2669 or 2469 in English, Dutch, French and German. The HQ JFCBS (commercial 045-526 2669 or 045-526 2469). Library is located at HQ JFCBS in the Mini-Mall. Services JFCBS Library operating hours: are free for all HQ JFCBS, USAG Schinnen Benelux, NATO Monday & NATO Holidays - closed Geilenkirchen personnel and their family members. Tuesday & Wednesday - 11:00 to 20:00 Thursday & Friday - 11:00 to 18:00 Commercial internet connection connections are also Saturday & Sunday - 12:00 to 16:00 available and the library subscribes to several on-line databases for reference and research. The databases are Susanne’s Barbershop and Unisex Hairdressing available through the Library’s homepage: (Bldg 604) www.library.eur.army.mil A beauty salon for men and women is located in the Mini-Mall and it is operated by a concessionaire. Our hair The library offers also a free wireless “hotspot” for your styling salon can provide you with anything from the use. basic regulation haircut to a bit of extra glamour for that special event. The salon can be contacted at x2957. A new multi-purpose room is available with 10 chairs and two tables. It can be used for classes, meetings, Opening hours are Monday through Friday from 08:30 watching satellite TV or playing video games on the to 17:00. 56

Mel’s Place, Wellness, Beauty & Nails alignment. Attendants can provide you with a wealth (Bldg 604) of international technical automotive advice on almost A new upscale location on JFCBS, offering a complete any job. Assigned personnel, with the exception of Dutch day spa experience. We cater to both men and women nationals, due to local laws, can receive their annual and offer the latest in products. We offer facial and body vehicle inspection (APK) right here on the base. treatments, pedicures and manicures. www.salonmelsplace.nl Arts and Crafts Centre (Bldg H607) The HQ JFCBS Arts and Crafts Center (ext. 2454) offers art Car Craft Centre (Bldg 402) workshops, classes, social events, and birthday parties, as The five-bay Car Craft Center offers a wide range of well as custom framing. equipment for do-it-yourself automobile enthusiasts; we also offer a drop-off service. It is situated in Building While the frame shop offers a professional product 402, HQ JFCBS ext. 3173. The shop can assist you with done for you at a better price than downtown, we can your minor automotive needs. The shop has a large teach you to do it, too. Additionally, our resident artists variety of general and specialized automotive tools. regularly host workshops and social events for all ages Computer analyzers are available to perform diagnostic in painting, drawing, ceramics, or any other artistic tests. A welding bay is also available. The Car Craft endeavour you’d like to try. Use of the ceramics facility Center is basically a do-ityourself workshop. However, a requires an introductory class to familiarize you with the master mechanic can perform oil change, brakes, wheel techniques and equipment needed to safely engage in the balancing, gas welding, steam cleaning and headlight craft. 57

Our frame shop also offers a variety of farewell gifts to **late-night and weekend check-ins available** include plaques, coins and more. Mon-Thu 08:00 - 17:00 Friday: 08:00 - 15:00 Contact our Center Manager with requests or questions at Email: [email protected] x2454. Phone: +31 455263188 or x3188

Language Classes HQ JFCBS Allied Officers’ Association Language Classes are offered in English, French, Dutch, Membership is open to all Officers assigned to the German and Spanish for personnel and their families. For Headquarters. more information, contact the Base Support Group Family Support and Morale & Welfare Branch at x3299. Other Ranks Association This active association is open to Non-Commissioned Alliance Theatre (Bldg 405) Officers (OR-4 and above). The Alliance Theatre seats 365 peopleand regularly offers Friday and Saturday movies at a fraction of off- Civilian Staff Association base prices. Our suppliers provide us with first-run Brunssum Civilian Staff Association (BCSA): Membership new-releases each weekend and sometimes we’ll show is open to all NATO International Civilians assigned classics, as well. to the Headquarters and other entities under JFCBS administration. Adult admission: 6.50 euro (ages 12 and older) Child admission: 3.75 euro (ages 11 and under) Miners’ Rest The Miners Rest lunchroom is undergoing a complete Additionally, the theatre can be reserved for military renovation and will be closed for the duration of 2016 briefings, birthday parties, community meetings, and the first half of 2017. It will reopen in the HQ building conferences, or other gatherings. (H106) upon completion of the new wing in 2017.

Contact Family Support and Morale & Welfare at x3483 to Alliance Restaurant (Bldg 201) reserve the space. The Alliance Restaurant is situated on the ground floor or Building 201 and offers a complete menu for breakfast, General Eisenhower Hotel & International snacks and lunch each work day. Conference Center (Bldg 701) The General Eisenhower Hotel and International Full meals, a-la-carte snacks and coffee are available Conference Center (ICC) is located just outside the main throughout the day. gate, to the east of Hendrik Camp. The restaurant is open to all personnel with access to the The hotel offers 20 modern and pet-friendly rooms at JFCBS compound, including dependents. rates better than you will find off-base. For information, call x3723. Each room has a microwave and refrigerator, as well as included free Wi-Fi, satellite TV and AFN. Opening hours: Breakfast: 07:30 - 09:00 The ICC has reception rooms for private and official Lunch: 11:30 - 14:00 functions and is open to all members of the HQ JFCBS Coffee Corner: 07:30 - 15:00 community including the National Support Units. Closed on weekends and NATO holidays 58

Club 13 (Bldg 201) days in which AFNORTH International School is not All JFCBS AMIS ID card holders may use Club 13 holding classes. for military functions, personal parties, hail and farewells, or other events. It is located on the ground The Youth Center (YC) is open to all registered youth in level of Building 201, on the opposite side of the Allince 6th - 12th grade. Restaurant. The facility has a wet bar and can be used for small meetings, conferences and gatherings. The Youth Sports and Fitness Program offer a variety of individual and team sports for children and youth There is also regular beer service on Wednesday 3 yrs - 18 yrs. afternoons from 16:00-19:00. Contact Family Support, Morale & Welfare at x3483 or 3299. All CYSS activities are operated on JFCBS duty days (Monday-Friday). They are closed on NATO holidays, Child, Youth and School Services (Bldg 602) The Child, Youth and School Services (CYSS) facility on To register for CYSS Programs call or stop by Parent Hendrik Camp is operated by the United States Army Central Services, Building 602 or call x4192. Garrison - Benelux under agreement with HQ JFCBS. They operate a Child Development Center (CDC), School- Religious Services Age Children Program (SAC), Youth Center (YC) and a The HQ JFCBS International Chapel Centre is in building Youth Sports and Fitness Program out of a single facility H-405. It has three chapels and endeavors to cater for all constructed in 2014. Christian denominations. Regular Sunday services and sponsorassociated groups are available. CYSS programs are open to all NATO ID card holders and priority of placement into programs is done without British Office: regard to nationality. HQ JFCBS ext. 2959/2804

The CDC offers full-day programs for children 6 weeks to German Office: 6 years old. Hourly care may also be available for children Protestant: HQ JFCBS ext. 2422/2912 in this age group. Roman Catholic: HQ JFCBS ext. 3101/2909

SAC offers before- and after-school care for children Netherlands Office: enrolled in elementary school to Middle School. SAC also HQ JFCBS ext. 3125 provides full-day care for all enrolled children on duty United States Office: HQ JFCBS ext. 2940 All those interior design trends!

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WBH adv Newcomers Guide A4 0417 v2.indd 1 19-04-17 - wk 16 09:07 60 Clubs

I-BORDE TR R TRI-B O O R T D

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NATO Tri-Border Sailing Club JFC Brunssum Tri-Border Walking Club

Are you interested in sailing or learning how to sail? The JFC Brunssum Tri-Border Walking Club established in 1977 The NATO Tri-Border Sailing Club is looking for new members to is one of several clubs that come under the umbrella of Facilities join us on the water. The club has a variety of boats for beginners Management Branch of the Headquarters Support Group. to the sport as well as advanced sailors. One low membership The club is a recreational wandeltocht/volksmarch club for the cost allows unlimited use of boats throughout the season at our NATO military and civilian personnel and their families in the beautiful sailing location in Roermond, Netherlands. Training is Tri-Border Community. Members participate in these walks also available. Our sailing season runs from approximately April- throughout Europe, but primarily in the Netherlands, Germany October. The prices for annual membership are and Belgium. as follows: Our primary objective is to get together internationally in a spirit of general goodwill and camaraderie to promote public health, • Single Membership€140 - Allows 1 authorized and qualified recreation and fun, to participate locally and internationally, and sailor to utilize any boat with guests and/or family members developing physical fitness. The most common distances offered aboard are 5, 10, 15 and 20 km. Routes can be through urban, rural or wooded areas but many are combination of all three. • Family Membership €200 - Allows all qualified Virtually all routes are scenic and there is no better way to see members of a family to utilize the boats and experience the local countryside. Members participate in various walks that are professionally organized by local clubs as well as weekend trips to other Both memberships include: exciting destinations planned by the Tri-Border Walking Club. Unlimited usage of the boats for the entire sailing Memberships fees are 20 for an individual membership or 35 season. Use of the modern & clean facilities at the Hatenboer for a family membership. This is a one time only fee that buys Marina (showers, WC, restaurant, bar). There is free usage of you a lifetime membership. NATO personnel and their families sailing jackets, wetsuits & life preservers NATO Tri-Border affiliated with miltary bases in the tri-border area are eligible to Club Boats join. Memberships forms may be found on the Notice Board outside 420’s (double-handed sport boats) the JFC Library, in the Teachers’ Staff Room at AFNORTH • Dutch Stockpaards (easy to sail family boats) International School or you can contact our Walks Coordinator • 420’s (double-handed sport boats) at: • Laser & Laser II (single or double handed sport boats) [email protected] • Toppers & Optimists (kids sailing dinghies) We’re always looking for new members and people willing to serve on the executive committee. Please express your interest and we’d happy to have you on board! 61

ATION N AL N T A E M A R M E G

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E C R O S J F M C U BRUNSS

German National Team International Club

Activated in 1985 by a few soccer fans, the GNT has become a The International Club (IC) is made up from members well-established element at JFC Brunssum. Obviously our main of all HQ JFCBS / NATO nations. Our goal is to provide focus is on the “most beautiful pastime in the world” – soccer. a social outlet, and offer activities throughout the year. However, we do not care much about the playing abilities of our In addition to the social and cultural trips part of the members. Regular soccer practice and participation in national Club, the IC raises money for deserving charities from and international tournaments integrate the individuals’ the International Community. The charities are registered abilities, form the team and helping developing the formidable charitable organizations that do not receive any major team spirit among the GNT. Having fun is our main objective! government sponsorship, nor have professional fund raising support. The GNT includes both “active” and “passive” members – mostly soldiers from all ranks and alumni. Whether they prefer to Last year, the IC raised over 40,000 Euros that were actively play soccer or to passively attend social events only – awarded to deserving charities. that’s our members’ choice. The annual registration is open to all NATO ID Besides participating in tournaments throughout the German cardholders and the fee is 10 Euros. MOD region or in private competitions organized by sports clubs or other groups, our very own annual tournament in August represents the absolute highlight! Our military tournament, according to the Bundeswehr Sports Magazine the “largest military small-pitch soccer tournament worldwide”, is a magnet for more than 80 men’s and women’s teams from all over Europe.

Within two days the teams compete for four “Cups”. Besides soccer the tournament also features a charity project and a large entertainment program including a disco tent night.

Due to its relatively large number of “passive” members the GNT has also become a recreational activities group planning and conducting events or trips on a regular basis. About four times a year, for example, we try to host a social get-together for all our members. Other examples from the past are the Father-Child- If you wish to contact one of our clubs, Day in the “Aquana” water park, a family trip to the “de Efteling” you can find every club’s contact details theme park, karting in Maasmechelen, and quite a few other at www.natonewcomers.com. events. 62

T Sch M EN utt SU GO FC er S A BRUNSS s N L C U S U F e F M V d J R S B O

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The AFCENT Schutters SV JFC Golf Society

The AFCENT SCHUTTERS shooting club is a recognized club The JFC Brunssum Golf Society is open to all NATO personnel founded by the former Allied Forces Central Europe (AFCENT) and their dependants. The Society has their membership at the in September 1971. Today it is one of the clubs sponsored by HQ Brunssumerheide Golf Club, providing unrestricted access and JFCBS. unlimited play to all five courses: Par-3, Green, Yellow, Red and Blue courses. The aim of the club is to provide facilities, equipment and service in the field of sport shooting. The club offers The annual competition program begins in April, runs through the opportunity to keep and improve shooting skills with October and is a relaxed, fun environment that is based on full several kinds of privately owned weapons as well as shares handicaps. The Society typically runs two competitions each the knowledge of weapons in general. AFCENT SCHUTTERS month, alternating between Stableford and Strokeplay formats. encourages and provides the means for members of JFC HQ Brunssum to practice their shooting skills for their upcoming However, we sometimes adjust these formats based on member deployments.The AFCENT SCHUTTERS participates in national feedback. We also host a Greensomes competition and have and international shooting competitions all over Europe. held competitions based on level of interest. Our annual away If you are interested in sport and military shooting, just join competition provides an opportunity to play golf at a local us every Thursday at shooting range in Kerkrade at 19.00. destination (e.g., UK, France, Belgium) over several days.

R C A O S

i n t m e a r e n t a t i m i o n a l s w The ORCAS International Swim Team

Lieutenant Colonel Ted Dempsey, USAF, founded the Orcas A further purpose is to conduct recreational and social activities International Swim Team in August 1987. Today, our team to enhance contact and build relationships with other military roster includes an average of 70 or more swimmers who and civilian swim clubs in the surrounding area. The Orcas compete in Germany, Belgium, Italy, Spain and England. are part of the European Forces Swim League (EFSL). There are two seasons: the Fall Competitive Season (mid-August to mid- As stated in the Constitution, the urpose of our club is to January) and the Spring Season that focuses on swim technique plan, organize, and provide a competitive swim team while training (mid-March to mid-June). By EFSL rules, the Orcas may promoting personal and team pride that models good also contain a limited percentage of host country (German) sportsmanship within a cooperative spirit. children and/or Dutch children, who are not otherwise eligible. 63

NATO Scuba

Diving Club Brunssum, Nederland JTC HQ BRUNSSUM

NATO Scuba Diving Club Brunssum Triathlon Club

The NATO Scuba Diving Club has been around at Brunssum for The Joint Force Command Brunssum Triathlon Club, longer than any of us can remember and provides a friendly called NATO Triathlon Team Brunssum (NTTB) was born on 11 environment for staff and their dependants from Allied Joint March 2009 and is growing ever since. The club builds a perfect Force Command Brunssum and other NATO bases nearby, platform for all members to share their passion for triathlon. including the Air Base Geilenkirchen. Our main aim is to pass on knowledge and experience gained as an athlete or as a trainer and to open this tremendous sport We are all club members to enjoy the exiting sport of Scuba to everyone by accompanying new members during their first Diving. Our club provides training from taking the first steps triathlon attempts. We are always looking for new members, to the highest levels using the well established British Sub Aqua regardless of your fitness or level of ambition. So feel free to Club training programme. The initial training conveniently contact us. takes place in our indoor swimming pool, where we meet every Monday evening, and family groups are especially welcomed. Our Aim We also have members from just about every NATO nation, The aim of the club is to pass on our knowledge and experience so you are likely to meet fellow countrymen in the pool! In as well as expertise as athletes and trainer/coaches. This could principle training is given in English, but our instructors can also include advice for individual training schedules, guidance for assist in other languages. Normally diving is an expensive sport nutrition as well as training programmes. Please be aware that at the beginning but thanks to the wonderful facilities we find our aim is to attract members from the entire community and here, we can provide all of the equipment and training to get not only for professional athletes. started, all for a very reasonable cost. As an official JFCBS Club, we would like to take part And once qualified, your diving qualifications will be recognised in events and competitions, hopefully with an inter-national worldwide. There is more than just training in the Club and we team. For that purpose we always prepare an annual plan and organise diving trips to local sites, the Coast of Holland, and we are open to suggestions. The club can also provide assistance further field to Egypt, France and so on. People consider summer and guidance for individual planning, for things such as filling season to be the only time a year to go out in the water, but why in application forms for competitions abroad or even arranging spend valuable days of your holidays learning to dive when you military accommodation in Germany. For all interested in can relax in the warm pool during the winter months learning joining the club it is important to know that there is only a the principle safely and thoroughly and then be ready to go minor fee of 15 Euro per year. diving on your first day in the sun?

You can surely also enjoy the atmosphere and ‘absorb’ more about diving than you would on a holiday course

Hopefully, you will enjoy it so much that you will continue with the Club. Bring your swimming kit with you and we should be If you wish to contact one of our clubs, able to give you a ‘try dive’ in the pool. BUT, a word of warning, you can find every club’s contact details once you have tried it, you WILL be hooked, resistance is futile!! at www.natonewcomers.com. 64

form must include all eligible insurance policyholders Medical Services in and has to be brought to the nearest local Netherlands Health Insurance Provider: CZ/Central Ziekenfonds: the Netherlands Wilhelminastraat 39, 6131 KM Sittard, tel: in general: 046-4595656 / accounting clerk: 046-4595038.

The Netherlands Health Insurance will register the person and give a Health Insurance Card to each insurance policyholder. With the above-mentioned Health Insurance Card all costs of Primary Health Care will be covered. Excluded from the services are Dental Care and Physical Therapy. Dependants of German soldiers that are not insured in an obligative health insurance will have to pay cash and are refunded by their government afterwards.

Dependants 18 or older, attending school, apprenticeship, or unemployed have to join the Netherlands Health Insurance at their own cost. The E-106 standard form of the home Nation will Health Insurance not cover them. In case of any employment in the Netherlands A long-term assignment abroad can have a big influence on a mandatory membership in the Netherlands Health Insurance your Health Insurance in the home country. Reimbursement is a legal requirement. Furthermore European Health Insurance for medical treatment will probably change or the contract Providers offer a European Health Insurance Card (EHIC) that is between the contractual partners might even come to an end, provided for travelling through European Countries. It covers if special arrangements were not made before the start of the though emergency care only. Each TCN has probably made assignment. Therefore every soldier/employee of HQ JFCBS arrangements with several European countries and such cases should talk to his Health Insurance Provider to clarify the should be discussed with the Health Care Provider of the home conditions of the contract regarding the coverage of medical country as well, before starting a “private journey”. costs, for themselves and family members. Even if arrangements were made between the sending Nation It is also recommended to talk to the national Health Care and the Nation people are travelling in, in some cases they Authorities of their home country regarding this before will be charged in cash. This fact should be discussed with the moving into the Netherlands. The costs for “inpatient National Health Care Authorities of the home country, as well. treatment” should be discussed and fully understood. There is also a big difference between the Nations in the For all European Nations some guidelines for Social total costs covered. Additional temporary insurance might Security (medical matters) do exist, which are in effect be recommended depending on what is covered and what for the Troop Contributing Nations (TCN). All personnel responsibility falls on the individual service member. should contact their National Medical Centre, if available, to ensure that they are registered appropriately. Once British Medical Services at HQ JFCBS again, soldiers and employees of HQ JFCBS, coming from Medical: European Union countries, should seek to gain all the British Medical Centre information and regulations about reimbursement for POC: Flight Sergeant Pierre medical costs from their government. Dependents of Tel: 045-526-3246 soldiers and employees of the HQ JFCBS, coming from EU Dental: Countries, have to apply for an E-106 - standard form from British Dental Centre their national Health Insurance Provider. This standard POC: Corporal O’Brien 65

Tel: 045-526-2293 life threatening, it is mandatory that patients first contact a Emergency and after hours care is to be provided at local general practitioner. You can find local general practitioners hospitals. by using the www.goudengids.nl website, searching for: artsen-huisartsen. You can search using your postcode on Dutch Medical Services at HQ JFCBS www.artsenzorg.nl. You are strongly advised to get in contact Medical: with a general practitioner in the vicinity of your home in the Dutch Medical Centre (H-308) Netherlands soon after your arrival. In case of a serious accident 08:00 – 12:00 and 13:00-17:00 or life threatening medical emergency call 112 for an ambulance. Tel: 045-526-2996 (during lunch and coffee break only for emergencies 045-526-2323) Weekends and Dutch Holidays (24 hours a day): German Medical Services at HQ JFCBS At the weekend, on Dutch holidays and after work from Address: Brunssum, 17:00 till 08:00 hours the medical emergency service Akerstraat 57 should be used for sickness and minor diseases when Physician Orderly Room: tel. 045-526-2330/2363 the local general practitioner can not be reached. In the Dentist Orderly Room: tel. 045-526-3147 region of Limburg there are three points of contact in The German physician is responsible for German military charge, depending on where you live: Heerlen, Sittard personnel only. The German Dentist has permission to treat and Maastricht. They are located directly in the hospital soldiers and their dependants, if capacity allows him to do so. or in a building right next to the hospital. At these places The service of the German Dentist is not free of charge for other you will always find a general practitioner, who will nations or any dependants. decide what follow up strategy might be useful in your case. US Medical Services at HQ JFCBS Medical care for US personnel is provided at Geilenkirchen Southeast Limburg Night Care Heerlen: NATO AB, Germany. You can register to book medical Southeast Limburg Night Care Heerlen: appointments online by visiting www.tricareonline.com, or you situated in SEVAGRAM Clinic, building Plataan. can call the appointment line at +49(0)2451-99-3200. Address : Henri Dunanstraat 3, 6419 PC Heerlen. Tel. 045-577 88 44. Dental Services: Southwest Limburg - Huisartsenpost Maastricht: Please visit www.tricaredentalprogram.com for more Address: P. Debyelaan 25, information, or call the Dental Clinic at +49(0)2451-99-3535. 6229 HX Maastricht (at the hospital Academisch Medisch Centrum Maastricht) US Military TRICARE: Tel. 043-3877777 For more information, please call the TRICARE Service Center at +49(0)2451-99-3400, or visit the website at www.europe.tricare. Sittard - Huisartsendienst Westelijke Mijnstreek: osd.mil Address: Dr. H. van der Hoffplein 1, 6162 BG Sittard-Geleen Nurse Advice Line: 00800-4759-2330 (at the hospital Orbis Medisch centrum, next to the First Aid) Open 24/7, including holidays Tel. 046-4009925

Dutch Medical Services/artsen, Pharmacy / apotheken in the huisartsen Netherlands In the Netherlands your general practitioner will guide you Information about the local pharmacies can be found in the through the Health Care System. They will decide whether you Gouden Gids (www.goudengids.nl). Just select the region need to go to hospital or to a specialist. In cases, which are not you live in and on the map shown in the Internet will direct Bring this voucher to the shop and receive your welcome gift 66

you to the pharmacy, which is “on call”. They will give further Youth Health Centre for Children 4+ 1000 m2 duty-free shopping experience information when you call them during working hours: GGD Herleen 045-8506666 Telephone 045-5741004. Address: Henri Dunantstraat 5, Heerlen 6419 PC Hospitals in Germany (close to HQ JFCBS) Further information will be available on the Internet: www. In case you have or want to use German medical facilities, the dassenburchtapotheek.nl following options are open to you: Geilenkirchen Midwives / vroedvrouwen in the Address: St. Elisabeth-Krankenhaus, Netherlands Martin-Heyden-Str. 32, 52511 Geilenkirchen, tel.0049-2451-622-0 Midwives, nurses and physicians will provide every necessary Areas of expertise: internal specialist, surgery, emergency support to you and your families. Midwives in the Netherlands surgery and orthopedics, ear-nose and throat, anesthesia and are well known for their professionalism. They work closely intensive care with general practitioners, gynecologists and hospitals. Heinsberg Address: Städtisches Krankenhaus Heinsberg, Physical Therapy / fysiotherapeuten in the Auf dem Brand 1, 52525 Heinsberg, tel.0049-2452-188-0 Netherlands Areas of expertise: internal specialist, surgery, emergency Information about Physical Therapists can be found in the surgery, gynecology and midwifery, anesthesia and intensive Gouden Gids (www.goudengids.nl). Just select the region you care. Ear-nose, throat and ophthalmology/eye surgery only on call. live in and there will be a map shown in the Internet that will Aachen: direct you to the location. Address: Uniklinikum der RWTH, Pauwelstr. 30, 52074 Aachen University hospital with all areas of expertise, tel. 0049-241-800 Dentist: Admission to hospital on weekdays: It is recommended to talk to your national Medical Health Care From 08:00 to 16:00: each hospital in Aachen! Provider about the coverage of the costs before getting dental From 16:00 to 08:00 treatment. Monday: Luisenhospital, Boxgraben 99, Dentist De Vries tel: 0049-241- 4140 Akerstraat 91, Tuesday: Universitätsklinikum, 6417 BK Heerlen Pauwelstraße 30, Tel: 045-5714552 tel: 0049- 241- 800 Wednesday: St. Franziskus Krankenhaus, Dentist Schoffelen Morillenhang 27, Op de Vaart 9 tel: 0049-241- 75010 6444 AH Brunssum Thursday: Marienhospital, Tel: 045-5252797 Zeise 4, tel: 0049- 241- 60060 Dentist Veugen Friday: Universitätsklinikum, Pauwelstraße30, Pastoor Habetsstraat 63A tel: 0049- 241- 800 6217 KL Maastricht Tel: 043-3431339 Admission to hospital on weekend: 1st week: Luisenhospital Consultation Office for Children 0-4 2nd week: St. Franziskus-Krankenhaus Brunssum 045-5645383 3rd week: Universitätsklinikum Aachen Heerlen 045-5635483 4th week: Marienhospital Maastricht 06-11874161 5th week: Universitätsklinikum Aachen Bring this voucher to the shop and receive your welcome gift

1000 m2 duty-free shopping experience

Shopping & Bank Info Tax Free Shopping “Downtown” As well as shopping tax-free on base, you can also go “downtown”. B&S Central Store - Tax Free Retail at the Base This tax scheme allows all HQ JFCBS staff members, except for Whether you shop for a good price, quality, convenience or a specific Dutch nationals, to buy an extensive range of goods from licensed item, all your needs will be met at the B&S Central Store duty-free local traders free of value-added tax (BTW). Retail shop. The scheme covers a wide range of goods, the only government The store is located in building H-604, which is near the swimming imposed exclusions being: pool. At B&S Central Store you find a wide range of tobacco, spirits, • Food, drink and tobacco goods. All of these can be bought tax- wines, beers, soft drinks, perfumes, cosmetics, jewelry, watches and free at the B&S Central Store- Tax free retail shop. much more. • Any single item less than 46 Euro, including VAT. This is a limit imposed by the Netherlands government. Last year, B&S Central Store opened the ‘The Bean’ coffee corner • Items designed to be permanently attached to immovable where visitors can sit down, relax and enjoy their own cup of coffee. property i.e fixtures and fittings.

The ration goods section offers a comprehensive range of tobacco, Car servicing (car parts are tax-free, if item exceeds 46 Euro). To cigars and spirits. These goods may be purchased by presenting the participate in the scheme, local traders have to possess a license. valid JFC ID card with blue sticker plus the ration card. Issued by the National Support Units or a temporary ration card issued by the The HQ JFCBS Support Group publishes a booklet, which lists all pass and permits office. licensed traders under at least 28 different headings. The booklet Please note that Dutch civilian staff members are not allowed explains how the scheme works in more detail. Copies can be purchasing any ration goods due to Dutch tax regulations. obtained from the Pass and Permits Office in building H-102. The office is open Monday through Friday for tax-free processing (VAT In case you’re interested in goods which are not offered in the store forms cost 3 Euro each). For more information, call HQ JFCBS ext. you can take advantage of the B&S Order Service. Please send your 2319. request to: [email protected] and the B&S team will do its best to suit all your needs → Apple items, tyres, furniture and many Tax-free Shopping EU Market: more. The JFCBS 15-10 tax-free scheme allows entitled personnel to purchase, free of value-added tax (VAT/BTW), an extensive range Throughout the year B&S Central Store organizes events for its of goods from traders within the EU community. The goods need visitors. Every Thursday one of the newest items can be tasted to be delivered at the entitled person’s host nation address and during the “Tasty Thursday” event. Every Thursday from 12.00 – the entitled person will need to have the good in possession at his 18.00. address in the Netherlands throughout the 3 years or until the end of their tour at JFCBS. For more information and to download a HQ B&S Central Store sends out a Special Offer mailing every two JFCBS Form 619, please, go to our Community web site: weeks. In order to receive the Special Offer mailing, please sign up for the http://www.jfcbs.nato.int/jfcbrunssum-community/page149273854.aspx digital mailings via www.bs-centralstore.com. Bank Info In case you would like to receive more information, please visit the ING Bank B&S team next to the barbershop & library or call ext. 4027. https://www.ing.nl/de-ing/over-de-ing/de-ing-wie-zijn-wij/welcome- to-ing/index.html 68

AFNORTH International School Brunssum (AIS) provides International Schools private education for pupils from 3 to 18 years of age. We serve the military communities in and around General Brunssum, The Netherlands. Children of HQ JFCBS members attend mainly two international schools. AFNORTH International School in Four nations sponsor the school: Canada, Germany, Brunssum or United World College in Maastricht (located United Kingdom and United States of America. Students about 30 km from the HQ JFCBS). from other nations may be admitted on a tuition-paying basis. The AIS staff is sensitive to both the special needs In Brunssum of our transient student population and the advantages AFNORTH International School inherent in this unique school setting. Parents may select Address: Ferdinand Bolstraat 1 an education in either the English or German language. 6445 EE Brunssum There is also a French first language program available. www.afnorth-is.com AIS is registered and accredited in each owning nation. E-mail: [email protected] The program is regularly inspected by educational Tel.: +31 (0)45 527 8221 authorities from each owning nation. The diplomas Fax: +31 (0)45 527 8233 which our high school students earn are accepted by 69

European and North American universities and colleges. students from more than 40 nationalities. We have welcomed the first 50 boarding students from all over the In Maastricht world in September 2010 and a further 50 in September United World College Maastricht 2011. Address: Nijverheidsweg 25 United World College Maastricht (UWC Maastricht) is 6277 AL Maastricht, the thirteenth member of the United World Colleges Postal Address: family. Its foundation is the result of the enthusiasm PO Box 1187 and commitment of UWC National Committees in the 6201 BD Maastricht, Netherlands, Belgium, Luxembourg and Germany. Many http://www.uwc-maastricht.com/ of these Committee members are former UWC students Tel.: +31 (0)43 367 4666 from various countries. Together with many other Fax: +31 (0) 43 367 0809 supporters they are responsible for this exciting new project in the heart of Europe. UWC Maastricht opened in September 2009, and comprises the International Department of For admissions/first contact: Joppenhof Primary School and the International School [email protected] of Maastricht (Secondary) and caters to around 600 [email protected] 70 Basic Dutch Phrases & Website Links Greetings Etiquette Hello Hallo Please Alstublieft Good day Goedendag Thank you (very much) Dank je/u (zeer) Good evening Goedenavond Excuse me Neem me niet kwalijk Good night Goedenacht I’m sorry, but... Het spijt me, maar... Hi Hi/Daag That’s a shame Dat is jammer Good bye Tot ziens May I... ? Mag ik... ? See you soon Tot ziens Numbers General responses 0 Nul Yes Ja 1 Een No Nee 2 Twee I don’t know Ik weet het niet 3 Drie I think so Dat denk ik 4 Vier I don’t think so Ik denk het niet 5 Vijf Of course Natuurlijk 6 Zes True Waar 7 Zeven With pleasure Met plezier 8 Acht 9 Negen Question words 10 Tien Where? Waar? When? Waneer? Days of the week Why? Waarom? Monday maandag What? Wat? Tuesday dinsdag Who? Wie? Wednesday woensdag How? Hoe? Thursday donderdag How much/many? Hoeveel? Friday vrijdag Saturday zaterdag Sunday zondag Special occasions day dag Congratulations! Gefeliciteerd! morning ochtend Happy Birthday! Fijne Verjaardag afternoon middag Happy Christmas! Prettige kerstdagen! evening avond Happy New Year! Gelukkig NieuwJaar! night nacht Happy Easter! Fijne paasdagen! today vandaag Good Luck! Veel geluk tomorrow morgen Enjoy the meal! Smakelijk eten tonight deze nacht Have a safe journey! Goede reis! yesterday gisteren Have a good holiday! Prettige vakantie! Take Care! Doe voorzichtig! Have a nice day! Een fijne dag verder!

To learn more about HQ JFCBS, go to: www.jfcbs.nato.int/jfcbrunssum.aspx To read the Northern Star Magazine, go to: www.jfcbs.nato.int/jfcbrunssum/Northern-Star.aspx To find more about HQ JFCBS community activities, go to: www.jfcbs.nato.int/jfcbrunssum-community.aspx To take your family for a trip, go to: www.jfcbs.nato.int/jfcbrunssum-community/c100.aspx To download Newcomers Guide, go to: www.jfcbs.nato.int/jfcbrunssum/downloads.aspx To meet HQ JFCBS community, go to: www.facebook.com/jfcbs

Tourist Offices in The Netherlands, Belgium, Germany and France: The Netherlands Board of Tourism www.holland.com Belgian Tourist Office www.belgiumtheplaceto.be German National Tourist Board www.germany.travel The French Government Tourist Office www.franceguide.com If you need ...

legal aid in arranging a divorce? your driverslicense back? help solving problems at work? Markt 14, 6211 CJ Maastricht T 085-7733664 E [email protected] The key Let me do my job so you can do yours! to a solution Legal advise by Koelman Advocatuur

Agnès Giesberger Therapist Enjoy being you Rinckberg 47 6374 LP Landgraaf (Rimburg) T: 045-5691369 www.agnesgiesberger.nl

COME FIND US... MARIASTRAAT 5 6211EP MAASTRICHT 72 ACS Programs & Contact Numbers Schinnen Opening hours Mon-Fri 0830-1730, Bldg. 39 Commercial Number +31(0) 46-443-XXXX ARMY COMMUNITY SERVICE Email: [email protected]

Vision Information & Referral 360-7500 Position the Army Community Service Center at the Fax 360-7466 forefront of transformation through relevant, effective, Relocation Readiness 360-7512 and persistent services to the military service members, Financial Readiness 360-7450 civilians, and their families. Army Emergency Relief (AER) Voice Mail 360-7537 Deployment & Mobilization 360-7269 Mission Employment Readiness 360-7269 Support Operational Readiness through provision of real Army Volunteer Coordinator 360-7450 time information, founded in a wide spectrum of need- Family Advocacy Program (FAP) 360-7453 based services, to promote personal and professional well FAP Victim Advocate 360 -7367 being in the tri-border military community. Domestic Violence Hotline 061-321-6737 Exceptional Family Member Program (EFMP) 360-6898 Core Values New Parents Support Program (NPSP) 360-7335 Respect for worth and dignity of individuals Excellence in NPSP Cell Phone 062-309-3567 customer service Integrity in leadership Army Family Team Building (AFTB) 360-7269 Knowledge and professionalism Army Family Action Plan (AFAP) 360-7269 73

ARMY COMMUNITY SERVICE post, resources for special needs and as a liaison with ACS assists commanders in maintaining readiness of PERSOM/medical and educational services. individuals, families, and communities by developing, coordinating, and delivering services which promote self- Basic Services: reliance, resiliency, and stability during war and peace. • Intake & Referral Services The ACS center on this installation provides a wide range • Community Resources Directory of services designed to assist your unit in maintaining a high state of readiness. Our goal is to ensure that your Local Training: soldiers and their families are ready for deployment at • Cultural Adaptation Training any time. Among the services offered by ACS are: • Living in the Netherlands Training

• Army Emergency Relief (AER) POC: I&R Coordinator • Army Family Action Plan (AFAP) DSN: 360-7500 • Deployment and Mobilization Readiness CIV: 046-443-7500 • Employment Readiness • Exceptional Family Member Program (EFMP) MONEY MATTERS • Financial Readiness • Family Advocacy Program (FAP) Financial Readiness Program (FRP) • Information and Referral The Financial Readiness program offers a wide range of • Relocation Readiness services to assist soldiers and their families to live within • Volunteer Opportunities their means and invest for the future. Emphasis is placed upon money management, proper use of credit, financial We Serve: planning for deployment, transition and relocation, Active duty members, Civilian Employees, Spouses, insurance, and check writing principles. Retirees, Surviving Spouses, and Family Members (to include youth) Basic Services: • Financial Counseling and Budgeting * Local Training: • Consumer Affairs Information • FRG Training • Thrift Savings Plan (TSP) • employment Training • One-on-one Understanding Local Bills and Unit Visits Some Class hours qualify toward 4 Promotion Points Plan offered by ACS. Local Training: • How to information: POC: Army Volunteer Corps Coordinator (AVCC) Prepare for deployments - Read your Dutch bills DSN: 360-745o Survive Overseas with the Euro - Credit Repair Phone & Civ: 046-443-7450 Internet Options - Coupon Exchange *Class hours qualify toward 4 Promotion Points Plan offered by ACS. INFORMATION AND REFERRAL

Information and Referral Information and Referral provides helpful consumer information about the local area. Outreach on and off 74

Army Emergency Relief (AER) GETTING INVOLVED AER is a non-profit organization which provides emergency loans to soldiers in crisis. Financial assis- Army Volunteer Corps tance is generally for emergency food or travel but may AVCC serves as the single point of contact for be available for essential POV repairs, insurance, volunteering on the installation. The AVCC assists rent, or utility bills. In addition, AER has information individuals in learning about volunteer opportunities available on educational financial assistance. Although on the installation and may be able to direct them to AER is a private non-profit organization, its mission volunteer centers in the civilian community. is solely to help Army personnel and assistance Basic Services: organization and a key element in “helping the Army • Recruitment and Placement take care of its own.” • Quarter and Annual Volunteer Recognition • Volunteer Advisory Council POC: FRP Manager DSN: 360-7450 CIV: 046-443-7450 WORK AND CAREER

Employment Readiness HOME AND FAMILY LIFE This is a military spouse employment program that affords every spouse the opportunity to develop a Family Advocacy Program (FAP) career or become employed. The Employment Readiness The program emphasizes prevention, education, prompt program provides information and referral services in reporting, investigation, intervention and treatment of the areas of employment, education, training, transition, spouse and child abuse. The program provides a variety and volunteer opportunities to give family members the of services to soldiers and families to develop their competitive edge needed to secure employment. relationship skills, parenting skills and improve their quality of life. This mission is accomplished through a Basic Services: variety of groups, seminars, workshops, and counseling • Job Search Counseling and intervention services. Seminars and workshops are • Career Assessments available to you, your unit or Family Readiness Group • Job Information and Referral and Placement . • Job Fairs Basic Services: • Army Career Alumni Program • Family Advocacy Preventive Education • Computer Resource Center (Six Work stations) • Spouse and Child Abuse Prevention and Brief Counseling Local Training: • Sexual Assault Prevention and Response Monthly employment classes available. • New Parent Education and Support POC: Employment Readiness Program Manager DSN: 360-7269 Local Training: CIV: 046-443-7269 • FAP Prevention Education • Command and Troop Education • Couples Communication Skills • Conflict Resolution • Parent Education • Stress Management • Spouse Abuse Prevention • Relationship Support 75

Registration prior to class scheduled is required. Local Training: Some Class hours qualify toward 4 Promotion Points Plan • Sexual Assault Unit Level Training offered by ACS • Sexual Assault In-Processing Training • Sexual Assault Pre-Deployment Training POC: FAP Manager • Sexual Assault Re-Integration Training DSN: 360-7453 CIV: 046-443-7453 POC: Sexual Assault Response Coordinator DSN: 360-7218/7500 Sexual Harassment and Response Program (SHARP) CIV: 046-443-7218/7500 The Sexual Assault Prevention Response Program’s goal is to cre- ate a climate that encourages victims to report New Parent Education and Support Program incidences of sexual assault without fear of reprisal. (NPESP) SHARP has established sexual assault prevention training New Parent Education and Support Program offers and awareness programs that educate soldiers and their services designed to increase new parent (Birth-Age leaders on the Prevention, Awareness, and Re- sponse to 3) knowledge and utilization of personal, family and sexual assault. community resources.

Basic Services: • Support through entire process of any case • Services are provided to soldiers who are victims of sexual assault. 76

Basic Services: Listed by Priority • Coordinate Special Needs Accommodation Process • Home/Office Visits (SNAP) • Playgroups • Educational and Developmental Intervention Services • New Parenting Classes (EDIS) • Support Groups • Occupational Therapy • New Parent Support and Education- Medical Treatment Local Training: Facility (MTF) • Playmornings • Special Education Department at the International • Breast Feeding Support Group School at JFC • Respite Care Information POC: NPSP Home Visitor DSN: 360-7335 Local Training: CIV: 046-443-7335 • Special needs training

Basic Services: POC: EFMP • The Complete Blue Book Classes (OPREADY) DSN: 360-7450/7500 • Waiting Family Support Activities CIV: 046-443-7450/7500 • Video Teleconference to Deployed Spouse • Morale Calls and E-mail messaging • Web Cams to the Dessert MANAGING DEPLOYMENT • Hearts Apart • Yellow Ribbon Room Deployment /Mobilization Readiness Program The Deployment/Mobilization Readiness Program offers Local Training: support to eligible family members during all phases of • Pre Deployment Briefings deployment. It addresses the state of soldier preparedness • Post Deployment of the Army Family through proactive education and • Family Readiness Group Training support programs that promote self-reliance and • Reunion and Reintegration enhanced wellbeing. Staff also provides stability and support operations (including mass casualties, evacuation, POC: Deployment/Mobilization Readiness Coordinator and natural disasters). DSN: 360-7218 CIV: 046-443-7218

Exceptional Family Member Program (EFMP) The Exceptional Family Member Program provides information regarding application procedures and local services available for exceptional family members as well as sponsor support for parents of EFMP children.

• Morning playgroup • Thursday morning Playgroup at the Schinnen Sports Center • Specialized workshops and classes 77 MAKING A MOVE

Relocation Readiness Program The Relocation Readiness Program assists military personnel and their family members as they relocate from one installation to another. The program also provides a loan closet that consists of household items for inbound and outbound personnel.

Basic Services: • Sponsor Welcome Packets (mailed by sponsor unit) • Local area Welcome Folder (upon arrival) • Newcomer’s Briefing and Tour (monthly) • Pre-departure briefing (Smooth Move 3rd Wed Monthly) • Lending Closet

Local Training: • Sponsorship (Third Wednesday at ACS at 1400) • Re-entry workshop (Pre-departure) Class hours qualify toward 4 Promotion Points Plan offered by ACS.

POC: Relocation Readiness Program Manager DSN: 360-7512 CIV: 046-443-7512