Microsoft India Citizenship Report 2017
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Microsoft India Citizenship Report 2017 Microsoft India | Empowering Entrepreneurs | Empowering Students and Educators | Innovation for Societal Welfare Philanthropies | Our People | Working Responsibly © Microsoft 2017 From the President’s desk various programs and citizenship efforts, we aim and disassociation from modern technologies. to empower people through concerted efforts in Through the DigiKala project, in partnership with skill building and education, better governance the Digital Empowerment Foundation, we are through robust technology infrastructure, and aiming for the inclusive and decentralized use creating a digital economy. This is implemented of ICT and digital tools to scale up and create through our network of partners including sustainable livelihood options for traditional academia, governments and non-profits. In artisans. addition to strategic interventions, our citizenship In this report, you will read more about these activities include employee volunteerism, funding projects as well as our efforts to empower for education and other community projects, and entrepreneurs, students, and educators, innovating software grants to organizations focused on the We are living in a time when technology for societal welfare, developing communities education and employability of youth. permeates every sphere of our lives and is through our philanthropic programs, our dynamic transforming it at breathtaking speed. The For India’s economy to develop and remain work culture that fosters collaboration and world is witnessing the Fourth Industrial competitive, it is essential to build a strong inclusion, and what we are doing to achieve a Revolution where the fusion of the digital world workforce of skilled professionals. Our skill more sustainable, socially responsible world. with the physical one is transforming nearly every development efforts work towards providing We remain steadfast in our commitment to aspect of the way the world works and lives. And the underprivileged with the right kind of skills fostering India’s inclusive growth and support the cloud computing is at the heart of this massive to explore sustainable livelihood options in a Government’s vision of bridging the digital divide Microsoft India transformation. So how do we ensure that the technology driven world. One of the stories through technology. We aim to make technology benefits are universally accessible? that inspires me is of Ashweetha Shetty, CEO inclusive, ubiquitous, and accessible to all. Our business and Founder of Bodhi Tree Skills. Ashweetha, a As India migrates to the cloud, it opens new beneficiary of the YouthSpark program is a first- Anant Maheshwari Citizenship at Microsoft India possibilities in e-governance, financial inclusion, generation computer learner. After being trained President, Microsoft India healthcare, agriculture, and education to on entrepreneurial skills, she set up her social- Stakeholder engagement positively impact the lives of a billion people. To business initiative, Bodhi Tree Skills, that trains, Topics for the report realize the full potential of cloud computing, to mentors and supports rural college graduates create economic opportunity, and address the to empower them to explore and choose the Community development country’s most difficult challenges—its power best career option, giving them access to new must be available to nonprofit organizations and opportunities. researchers, and to individuals who lack access to affordable technology. India is also home to more traditional, skill-based handloom artisans who are unable to sustain At Microsoft, we believe in the power of their livelihoods owing to the unorganized technology improving people’s lives. Through our nature of business, inadequate infrastructure, © Microsoft 2017 02 03 Our business At Microsoft, we are on a mission to empower support to 4,200 start-ups, skilled 30,000 youth, every person and every organization on the planet trained 24,500+ teachers and worked with all the Microsoft India to achieve more. It is our endeavor to build best- state governments in the year 2016-17. at a glance in-class platforms and productivity services for a intelligent cloud, intelligent edge world. We seek At Microsoft, we realize our mission and strategy to reinvent productivity and business processes, by investing in three interconnected ambitions: build intelligent cloud platforms, and create more 4,200 Start-ups The Applications The Cloud and The Windows personal computing solutions. and Services Enterprise and Devices 30,000 Youth Engineering Group Engineering Group Engineering Group 24,500+ Teachers Build intelligent cloud Focuses on broad Focuses on Focuses on our 8,000+ Employees platforms applications and development Windows platform services core of our cloud across devices of technologies infrastructure, server, all types, hardware 3 Data Centers in productivity, database, Customer development of our communication, Relationship devices—including Create more education, Management Xbox consoles, 9,000+ Partners personal search, and other (CRM), Enterprise Surface devices, Lumia Microsoft began its journey in India in 1990. We are comupting information Resource Planning phones, non-Lumia an active partner in India’s growth as the country categories. (ERP), management, phones, Surface takes its place amongst leaders in the global development tools, Hub, Microsoft knowledge economy. We believe that innovation and other business Band, and other in technology forms the crux for sustainable Reinvent process applications hardware products economic growth and social development, and productivity and services for and accessories—and we seek to enable inclusive development with our and business enterprises. associated online software and technology platforms. processes marketplaces. Microsoft India is committed to using technology to assist people and communities realize their fullest potential, enable businesses to grow, We offer hyper-scale, public cloud partners, developers and start-ups, and help citizen-facing organizations be more services from our local datacenters in addition to helping the digital in India. This has enabled us to open transformation of commercial and efficient. We partner with the commercial We strive to build the best platforms and enterprises, government and non-profit new business opportunities for our government organizations. In India, productivity services for the mobile-first, cloud- entire ecosystem of system integrators, our business is organized around five organizations to build an inclusive society by first world. At Microsoft, we develop most of independent software vendors and major units. enhancing education and skill development, and our products and services internally through enabling technology access. We have extended three engineering groups. 04 05 Citizenship at Stakeholder Microsoft India engagement Citizenship at Microsoft India is aimed at At Microsoft India, we engage with both internal In order to have an enhanced framework for Microsoft India Microsoft research Microsoft services Microsoft global Microsoft India empowering people through technology and and external stakeholders regularly through reporting on our citizenship efforts, we have engineering groups India (MSR India) global delivery sales, marketing global technical resources. Our effort is concentrated in skill building various channels such as meetings, newsletters, adopted national and international standards (MSGD) & service support center and education, providing better governance and onsite activities. We also engage with peers such as the Global Reporting Initiative’s (IGTSC) through robust technology infrastructure, and in and CSR professionals through CSR-specific (GRI) Sustainability Reporting Guidelines, the creating a digital economy. This is implemented forums such as WEF, NASSCOM, FICCI, CII, and National Voluntary Guidelines, and the Business through our network of partners including others. We manage stakeholder relationships Responsibility Reports Guidelines, for the academia, governments and non-profits. In and ongoing dialogues to inform and guide our preparation of this report. addition to strategic interventions, our citizenship strategies. Our key stakeholders, in the context of activities include employee volunteerism, funding citizenship, are as follows: Our engineering MSR is a research lab MSGD in India The global sales, IGTSC provides for education and other community projects, and Topics for the report groups constitute focused on advancing is the customer marketing and technical resolution software grants to organizations focused on the one of Microsoft’s core research and its delivery arm of services organization services to Microsoft’s education and employability of youth. Our citizenship report aligns with Microsoft’s largest concentration applications in the Microsoft that tests is the customer-facing English-speaking External stakeholders global CSR approach, the company’s of engineering technology industry. Microsoft’s emerging organization in the enterprise customers Our dedicated citizenship team in India comprises National Empowerment Plan, and the Indian talent outside Our researchers in technologies and country. It focuses and partners across of personnel who drive community affairs, Local Governments government’s vision of creating a better, our headquarters. our lab in India, adds them to on the enterprise, geographies. It assists employee volunteerism, and communications. digitally inclusive