Software Announcement September 28, 1999

IBM 4690 Store System Enhanced with New Tivoli Manager for Retail

Overview Key Prerequisites At a Glance Tivoli Manager for Retail integrates Hardware Prerequisites: IBM′s 4690 Store System with the Tivoli Manager for Retail Tivoli Management Framework. As • Any hardware supported by 4690 complements IBM′s 4690 Store a result, event integration, OS and any Windows NT System by centralizing and processing response and notification platforms supported by Tivoli managing events and responses. are combined and automated in a Framework 3.6.1 or higher powerful new system. What does Tivoli Manager for Retail: Software Prerequisites: this mean to you? Being able to filter • Centralizes and stores out irrelevant events will help your • Windows NT V4.0 Operating events/responses operations staff to focus on matters System that are important to your business • Manages events/responses in without wasting a lot of time and • Tivoli Framework 3.6.1 or higher real time effort. • Tivoli Enterprise Console 3.6.1 or • Enables you to filter out Here′s how it works. Tivoli Manager higher irrelevant events for Retail provides event • • Enables notification of controller management for the IBM 4690 Store TCP/IP communication protocol failover System. Events that are logged on on each controller the 4690 controllers by the 4690 • 4690 V1 with • Works with IBM 4690 Operating Operating System or by applications CD 9920 and the TCP/IP System, IBM Point of Sale 4690 running on the 4690 can be communication protocol on each Controllers and Tivoli forwarded to the Tivoli Enterprise controller Enterprise Consoles Console (TEC) for processing. Commands from TEC scripts based • , V1.0 The result is smoother daily work on controller events can be sent maintenance level 9800 or later, flow so that you can save time and back to the specific store for 4690 or V2.0 work more efficiently. Operating System execution. Tivoli Manager for Retail administration Refer to the Software Requirements EXTRA! EXTRA! . . . and configuration will allow event section for additional information. Subscribe to IBM iSource, your electronic filtering so that you can define Remarks: For 4690 OS/V1.0 use source for customized IBM information! relevant events within each store 5696-538; 4690 OS/V2.0 use Go to our Web site at controller to be forwarded to the http://www.ibm.com/isource 5639-F53. or send an e-mail to TEC. Tivoli Manager for Retail will [email protected] also handle notification of controller with the word SUBSCRIBE in the body. failover. Availability Date

Available Now

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 299-284 system with the TEC to provide a consolidated display for Description your events.

Tivoli Manager for Retail allows management of IBM Point Year 2000 of Sale 4690 controllers in a proactive and real-time environment. Retailers can observe and automate tasks This product is Year 2000 ready. When used in related to events by utilizing Tivoli Enterprise Console accordance with its associated documentation, it is (TEC). capable of correctly processing, providing, and/or Tivoli Manager for Retail will compliment the 4690 event receiving date data within and between the twentieth and capability and centralize the management of store events twenty-first centuries, provided that all products (for and responses such as running a on the 4690 example, hardware, software, and firmware) used with the to start or stop an application when necessary. The product properly exchange accurate date data with it. controller can be configured to send priority messages to TEC for specific events. In addition to displaying them, Euro Currency automated scripts can be written which can include automatically downloading a response file, opening a This program is EuroReady. trouble ticket or e-mailing support staff. You, the customer, write these scripts! For more information on the implications of the euro, visit the IBM euro Web site at: • Allows administrators to be proactive in taking corrective actions http://www.ibm.com/euro • Allows administrators to be notified immediately upon EuroReady Products error IBM considers an IBM product to be EuroReady if the • Allows complete end-to-end management for the product, when used in accordance with its associated retailer documentation, is capable of correctly processing monetary data in the euro denomination and of respecting Tivoli Manager for Retail enables: the euro currency formatting conventions (including the • Management of retail events euro sign). This assumes that all other products (that is, • Filtering of retail events hardware, software, firmware and so forth) that are used • Automated responses to retail events with this product are also EuroReady. IBM hardware • Operations management of retail controllers products that are EuroReady may or may not have an engraved euro sign key on their keyboards. Event Management: You can monitor and retrieve events that are logged on the 4690 controllers by the 4690 Currently, EuroReady status applies primarily to IBM Operating System or by applications running on the 4690. products specific to the EMU countries. Products that are These events are converted to TEC event format and not specific to these countries are deemed to be “not ′ forwarded to a centralized TEC event server for display ready” for euro unless otherwise stated in the product s and processing. country-specific specifications. Event Filtering: Tivoli Manager for Retail uses a Windows IBM Hardware Ready NT event adapter that enables you to specify events that IBM supplies certain IBM products which include third you do not want forwarded to the TEC event server. By party software (pre-loaded or not) and / or third party filtering events, you can prevent the TEC from being attached hardware. In these instances IBM is not in a populated with harmless events and focus on events of position to assert that these third party products are, in interest. themselves, EuroReady. You can also configure event filtering of 4690 events at Therefore, such IBM products will be designated as the 4690 using the Manager for Retail Administrator Hardware ready. interface to specify which events and which event severities to manage. The Administrator, which provides EuroReady Solutions a graphical , runs on the managed node. IBM considers a solution to be EuroReady when the Automated Responses to Events: Tivoli Manager for solution providers have: Retail allows you to use TEC rules to correlate and provide automated responses to a variety of events. • Analyzed the euro requirements, including the need to Commands from TEC scripts based on 4690 events can comply with relevant EC rules be sent back to a specific store for 4690 Operating System • Built in appropriate function execution. and can clearly demonstrate this by: Operations Management: You can run 4690 commands • and programs, transfer files to and from 4690 controllers, Detailing euro related requirements • and start and stop Tivoli Manager for Retail services at Describing how these will be implemented in the 4690 controllers. solution • Declaring when the implementation will be generally Integration with the Tivoli Enterprise Console: The Tivoli available Enterprise Console is a powerful rules-based event management application that integrates network, The euro capabilities of a EuroReady solution will be systems, database and application management. It offers clearly identified as features of the Solution specification a centralized global view of your computing enterprise as described in the contracts document. while ensuring high availability of your application and computing resources. It collects, processes and responds to common management events, and acts as a central collection point for alarms and events from a variety of sources. Manager for Retail integrates your 4690 Store

299-284 -2- Hardware and Software Support Services

SmoothStart /Installation Services

IBM SmoothStart or Installation Services will not be provided for Tivoli Manager for Retail.

Trademarks

SmoothStart is a trademark of International Business Machines Corporation in the United States or other countries or both. Windows and Windows NT are trademarks of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others.

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September 28, 1999

local IBM Global Financing organization. Country Education Support organizations are listed on the Web at:

Descriptions of all classroom and self-study courses are http://www.financing.ibm.com contained in the Catalog of IBM Education and Training. Call IBM Education and Training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments. Ordering Information

For detailed information about Tivoli Systems educational New Licensees offerings, visit the home page on the Internet at: http://www.tivoli.com Orders for new licenses will be accepted now. Shipment will begin on the planned availability date. Technical Information New users of the Tivoli Manager for Retail should specify: • Type: 5697 Specified Operating Environment • Model: TRE • Tivoli Manager for Retail Hardware Requirements Basic License: To order a license, specify the • Any hardware supported by 4690 OS and any program number, feature number 9001 for asset Windows NT platforms supported by Tivoli registration, and the feature number of the desired Framework 3.6.1 or higher distribution medium. Also, specify the Tivoli Flex charge feature number from the tables below in the quantity Software Requirements desired (maximum quantity of 250 per feature number, per order). • Windows NT V4.0 Operating System Tivoli/Flex Pricing • Tivoli Framework 3.6.1 or higher • Tivoli Enterprise Console 3.6.1 or higher POS POS (Qty 1) (Qty 250) (Qty 1) (Qty 250) • TCP/IP communication protocol on each controller Program Controller ControllerTerminal Terminal • 4690 Operating System, V1.0 maintenance level 9800 Number Server Client Client Client Client or later, or V2.0. If you have V1 maintenance level 9920 or V2R2, a Tivoli pipe is available for use by 5697-TRE 0001 0002 0252 0003 0253 Manager for Retail. This level is recommended. Note: For additional software requirements, refer to the • For V1, maintenance levels 9900 and 9910, the pipe for Prerequisites section. event log access can be used exclusively by a program or can be shared by several programs. For V1, prior Tivoli Systems Support to maintenance level 9900, the pipe is shared. Support must be ordered through program number Security, Auditability, and Control 5697-UPK by specifying feature number 9001 for asset registration and by specifying the First Year Standard Tivoli Manager for Retail uses the security and Support — No Charge feature number. During the first auditability features of the operating systems on which it year of a license, even though support is included in the operates. The customer is responsible for evaluation, base program fee, a no charge order must be placed selection, and implementation of security features, under 5697-UPK. Orders under 5697-UPK establish administrative procedures, and appropriate controls in entitlement records worldwide. If an order under application systems and communication facilities. 5697-UPK is not placed, a customer will not be entitled to support, even during the first year of a license. Customer Financing Customers are notified prior to the end of the initial Support period. The first year support feature numbers IBM Global Financing offers attractive financing to will then be converted to feature numbers for annual credit-qualified commercial and government customers Support billing at the same level of Support elected and Business Partners in more than 40 countries around during the initial Support period unless the customer the world. IBM Global Financing is provided by the IBM notifies IBM that they want to discontinue Support. Once Credit Corporation in the United States. Offerings, rates, the subsequent year Support feature numbers are in terms and availability may vary by country. Contact your place, charges are automatically renewed annually unless Support is cancelled by the customer.

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 299-284 Select from the feature numbers from the table below. First Year Standard Support — No Charge: 5697-UPK for Tivoli Manager for Retail Tivoli Systems′ pricing offers easy support. The following support options are available: POS POS (Qty 1) (Qty 250) (Qty 1) (Qty 250) • Standard — provides customer support during normal Program Controller ControllerTerminal Terminal business hours Number Server Client Client Client Client • Extended — provides customer support 24 hours per day, 7 days per week 5697-TRE 0176 0178 0778 0676 0776 If an upgrade to Extended Support is desired at initial Subsequent Year Standard Support — Annual Charge: order of a license and during the first 12 months of a 5697-UPK for Tivoli Manager for Retail license, or if support is desired after the first 12 months of a license, specify the applicable feature numbers from POS POS the table below. (Qty 1) (Qty 250) (Qty 1) (Qty 250) Program Controller ControllerTerminal Terminal Standard Annual Support Option Number Server Client Client Client Client

The following support will be provided for a period of 12 5697-TRE 1176 1178 1778 1676 1776 months after the first installation of Tivoli Manager for Retail; and thereafter, if the customer subscribes to the Subsequent Year Extended Support — Annual Charge: Standard Annual Support Option: 5697-UPK for Tivoli Manager for Retail • Corrections (PTFs) that fix substantial deviations of POS POS unmodified products from the then-current code, (Qty 1) (Qty 250) (Qty 1) (Qty 250) publications, and/or informal documentation (that is, Program Controller ControllerTerminal Terminal release notes and memos). Number Server Client Client Client Client • Software product updates that are improvements, extensions, and other changes which IBM, at its 5697-TRE 2176 2178 2778 2676 2776 discretion, deems to be reasonable. First Year Standard to Extended Support Upgrade — • Technical support that provides support via telephone, One-Time Charge: 5697-UPK for Tivoli Manager for Retail fax, and e-mail during normal IBM business hours in the customer′s locality from Monday through Friday, POS POS except local holidays, and supplies to the customer a (Qty 1) (Qty 250) (Qty 1) (Qty 250) reasonable amount of assistance by mail or telephone Program Controller ControllerTerminal Terminal in the event of difficulties in the use of, or the Number Server Client Client Client Client interpretation of results from the Tivoli Manager for Retail product. 5697-TRE 3176 3178 3778 3676 3776 Extended Annual Support Option Neither the Standard Support Option nor the Extended Support Option is transferable among Tivoli Manager for The Extended Annual Support Option includes and Retail products. Support Option feature numbers must extends the support services provided in the Standard be ordered, if desired, for each licensed product. The Annual Support Option to include technical support via quantity of the billable feature numbers for support must telephone 7 days per week, 24 hours per day. When a be equal to the number of servers that are licensed to the customer is notified about the upcoming termination of customer, if support is desired. the initial no-charge support period, the customer may choose to acquire this option for subsequent years. An Basic Machine-Readable Material MES order must be entered for the Tivoli product′s charges using the applicable feature numbers from the Feature table below. After an MES order is entered, the charges Environment Number Distribution Medium will automatically renew annually, unless this option is cancelled by the customer. 5697-TRE Tivoli 5809 CD-ROM Manager for Extended Support Upgrade Retail English During the first year of a license, the customer can Customization Options: Select the appropriate feature upgrade to the Extended Support Option by ordering the numbers to customize your order to specify the delivery applicable one-time charge (OTC) feature numbers from options desired. These features can be specified on the the table below. The OTC feature numbers may be initial or MES orders. specified on the initial order or later via MES during the first year only. Ordering the OTC feature numbers will not Example: If publications are not desired for the initial result in an extension of the initial annual support period. order, specify feature number 3470 to ship media only. In subsequent years, if a customer has acquired the For future updates, specify feature number 3480 to ship Standard Annual Support Option and then wants to media updates only. If, in the future, publication updates upgrade to the Extended Annual Support Option, an MES are required, order an MES to remove feature number order must be entered to discontinue the Standard Annual 3480; then, the publications will ship with the next release Support Option feature numbers and to add the Extended of the program. Annual Support Option feature numbers.

5697-UPK — Support Feature Numbers

Use the following table to order support for the program products listed below.

299-284 -2- Feature Use Limitation Applies: Yes Description Number Educational Allowance Available: Yes, to qualified Initial Shipments education customers.

Serial Number Only (suppresses shipment 3444 Volume Orders: Not applicable of media and documentation) Version-to-Version Upgrade Credits Apply: No Ship Media Only (suppresses initial 3470 shipment of documentation) Warranty Applies: Yes

Ship Documentation Only (suppresses 3471 Licensed Program Materials Availability initial shipment of media) • Restricted Materials of IBM: None Update Shipments • Non-Restricted Source Materials: None • Object Code Only (OCO): All Ship Media Updates Only (suppresses 3480 update shipment of documentation) Guarantee: Not applicable for this product

Ship Documentation Only (suppresses 3481 Transferable: Applies except when support is in effect; update shipment of media) None

Suppress Updates (suppresses update 3482 Program Services shipment of media and documentation) Support Center Yes Expedite Shipments Applies: Access is available through the Local IBM Office Expedite 3445 Tivoli Support Center (for IBM use only) Available Until: 12 months after program is Customer Expedite Process Charge 3446 available to the customer ($30 charge for each product) After 12 months as part of the IAAS offering Expedite shipments will be processed to receive 72-hour Available for program until six delivery from the time IBM Software Delivery and months′ written notice Fulfillment (SDF) receives the order. SDF will then ship the order via overnight air transportation. Applicable For: Latest code level Immediate previous level for 12 Unlicensed Documentation: The publications for the months Tivoli Manager for Retail product are shipped as part of the Tivoli Manager for Retail publications. Specific APAR Mailing Tivoli Systems Inc. reports and product information are shipped on the Address: 9442 Capital of Texas Highway N. product CD for the following: Austin, TX 78759 USA • Tivoli Manager for Retail Attention: Tivoli Manager for Retail The following documents will be shipped with the product: Development

Publication Order Trademarks Title Number Windows and Windows NT are trademarks of Microsoft IPLA Pamphlet Z125-3301 Corporation. License Information LC23-4211 Other company, product, and service names may be Tivoli Manager for Retail User′s Guide GC32-0407 trademarks or service marks of others. Subsequent updates (technical newsletters or revisions between releases) to the publications shipped with the Year 2000 Readiness Disclosure product will be distributed to the user of record for as long as a license for this software remains in effect. A Statements made in this announcement regarding Year 2000 are separate publication order or subscription is not needed. “Year 2000 Readiness Disclosures” under the Year 2000 Information and Readiness Disclosure Act of 1998, a U.S. statute enacted on October 19, 1998. Terms and Conditions

Agreement: International Program License Agreement (IPLA), IBM Agreement for Acquisition of Support (IAAS) with the Attachment for Support and its Addendum for Tivoli Systems, and an Order Form.

Designated Machine: Not Required

Variable Charges Apply: No

Location License Applies: No

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