Software Announcement September 28, 1999 IBM 4690 Store System Enhanced with New Tivoli Manager for Retail Overview Key Prerequisites At a Glance Tivoli Manager for Retail integrates Hardware Prerequisites: IBM′s 4690 Store System with the Tivoli Manager for Retail Tivoli Management Framework. As • Any hardware supported by 4690 complements IBM′s 4690 Store a result, event integration, OS and any Windows NT System by centralizing and processing response and notification platforms supported by Tivoli managing events and responses. are combined and automated in a Framework 3.6.1 or higher powerful new system. What does Tivoli Manager for Retail: Software Prerequisites: this mean to you? Being able to filter • Centralizes and stores out irrelevant events will help your • Windows NT V4.0 Operating events/responses operations staff to focus on matters System that are important to your business • Manages events/responses in without wasting a lot of time and • Tivoli Framework 3.6.1 or higher real time effort. • Tivoli Enterprise Console 3.6.1 or • Enables you to filter out Here′s how it works. Tivoli Manager higher irrelevant events for Retail provides event • • Enables notification of controller management for the IBM 4690 Store TCP/IP communication protocol failover System. Events that are logged on on each controller the 4690 controllers by the 4690 • 4690 Operating system V1 with • Works with IBM 4690 Operating Operating System or by applications CD 9920 and the TCP/IP System, IBM Point of Sale 4690 running on the 4690 can be communication protocol on each Controllers and Tivoli forwarded to the Tivoli Enterprise controller Enterprise Consoles Console (TEC) for processing. Commands from TEC scripts based • 4690 Operating System, V1.0 The result is smoother daily work on controller events can be sent maintenance level 9800 or later, flow so that you can save time and back to the specific store for 4690 or V2.0 work more efficiently. Operating System execution. Tivoli Manager for Retail administration Refer to the Software Requirements EXTRA! EXTRA! . and configuration will allow event section for additional information. Subscribe to IBM iSource, your electronic filtering so that you can define Remarks: For 4690 OS/V1.0 use source for customized IBM information! relevant events within each store 5696-538; 4690 OS/V2.0 use Go to our Web site at controller to be forwarded to the http://www.ibm.com/isource 5639-F53. or send an e-mail to TEC. Tivoli Manager for Retail will [email protected] also handle notification of controller with the word SUBSCRIBE in the body. failover. Availability Date Available Now This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com. IBM United States IBM is a registered trademark of International Business Machines Corporation. 299-284 system with the TEC to provide a consolidated display for Description your events. Tivoli Manager for Retail allows management of IBM Point Year 2000 of Sale 4690 controllers in a proactive and real-time environment. Retailers can observe and automate tasks This product is Year 2000 ready. When used in related to events by utilizing Tivoli Enterprise Console accordance with its associated documentation, it is (TEC). capable of correctly processing, providing, and/or Tivoli Manager for Retail will compliment the 4690 event receiving date data within and between the twentieth and capability and centralize the management of store events twenty-first centuries, provided that all products (for and responses such as running a command on the 4690 example, hardware, software, and firmware) used with the to start or stop an application when necessary. The product properly exchange accurate date data with it. controller can be configured to send priority messages to TEC for specific events. In addition to displaying them, Euro Currency automated scripts can be written which can include automatically downloading a response file, opening a This program is EuroReady. trouble ticket or e-mailing support staff. You, the customer, write these scripts! For more information on the implications of the euro, visit the IBM euro Web site at: • Allows administrators to be proactive in taking corrective actions http://www.ibm.com/euro • Allows administrators to be notified immediately upon EuroReady Products error IBM considers an IBM product to be EuroReady if the • Allows complete end-to-end management for the product, when used in accordance with its associated retailer documentation, is capable of correctly processing monetary data in the euro denomination and of respecting Tivoli Manager for Retail enables: the euro currency formatting conventions (including the • Management of retail events euro sign). This assumes that all other products (that is, • Filtering of retail events hardware, software, firmware and so forth) that are used • Automated responses to retail events with this product are also EuroReady. IBM hardware • Operations management of retail controllers products that are EuroReady may or may not have an engraved euro sign key on their keyboards. Event Management: You can monitor and retrieve events that are logged on the 4690 controllers by the 4690 Currently, EuroReady status applies primarily to IBM Operating System or by applications running on the 4690. products specific to the EMU countries. Products that are These events are converted to TEC event format and not specific to these countries are deemed to be “not ′ forwarded to a centralized TEC event server for display ready” for euro unless otherwise stated in the product s and processing. country-specific specifications. Event Filtering: Tivoli Manager for Retail uses a Windows IBM Hardware Ready NT event adapter that enables you to specify events that IBM supplies certain IBM products which include third you do not want forwarded to the TEC event server. By party software (pre-loaded or not) and / or third party filtering events, you can prevent the TEC from being attached hardware. In these instances IBM is not in a populated with harmless events and focus on events of position to assert that these third party products are, in interest. themselves, EuroReady. You can also configure event filtering of 4690 events at Therefore, such IBM products will be designated as the 4690 using the Manager for Retail Administrator Hardware ready. interface to specify which events and which event severities to manage. The Administrator, which provides EuroReady Solutions a graphical user interface, runs on the managed node. IBM considers a solution to be EuroReady when the Automated Responses to Events: Tivoli Manager for solution providers have: Retail allows you to use TEC rules to correlate and provide automated responses to a variety of events. • Analyzed the euro requirements, including the need to Commands from TEC scripts based on 4690 events can comply with relevant EC rules be sent back to a specific store for 4690 Operating System • Built in appropriate function execution. and can clearly demonstrate this by: Operations Management: You can run 4690 commands • and programs, transfer files to and from 4690 controllers, Detailing euro related requirements • and start and stop Tivoli Manager for Retail services at Describing how these will be implemented in the 4690 controllers. solution • Declaring when the implementation will be generally Integration with the Tivoli Enterprise Console: The Tivoli available Enterprise Console is a powerful rules-based event management application that integrates network, The euro capabilities of a EuroReady solution will be systems, database and application management. It offers clearly identified as features of the Solution specification a centralized global view of your computing enterprise as described in the contracts document. while ensuring high availability of your application and computing resources. It collects, processes and responds to common management events, and acts as a central collection point for alarms and events from a variety of sources. Manager for Retail integrates your 4690 Store 299-284 -2- Hardware and Software Support Services SmoothStart /Installation Services IBM SmoothStart or Installation Services will not be provided for Tivoli Manager for Retail. Trademarks SmoothStart is a trademark of International Business Machines Corporation in the United States or other countries or both. Windows and Windows NT are trademarks of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others. -3- 299-284 IBM US Announcement Supplemental Information September 28, 1999 local IBM Global Financing organization. Country Education Support organizations are listed on the Web at: Descriptions of all classroom and self-study courses are http://www.financing.ibm.com contained in the Catalog of IBM Education and Training. Call IBM Education and Training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments. Ordering Information For detailed information about Tivoli Systems educational New Licensees offerings, visit the home page on the Internet at: http://www.tivoli.com Orders for new licenses will be accepted now. Shipment will begin on the planned availability date. Technical Information New users of the Tivoli Manager for Retail should specify: • Type: 5697 Specified Operating Environment • Model: TRE • Tivoli Manager for Retail Hardware Requirements Basic License: To order a basic