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“Surviving in the Challenging Situation” Irfan Setiaputra | President & CEO Garuda Indonesia

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“Surviving in the Challenging Situation” Irfan Setiaputra | President & CEO Garuda Indonesia “Surviving in the Challenging Situation” Irfan Setiaputra | President & CEO Garuda Indonesia Webinar INACA August, 13th 2020 1 President & CEO PT Garuda Indonesia (Persero) Tbk Irfan Setiaputra Employment History CEO Sigfox Indonesia - PT Kirana Solusi Utama (2019 - 2020) CEO PT Reswara Minergi Hartama (2017) Commisioner PT Cipta Kridatama (2017) Commisioner PT Sanggar Sarana Baja (2017) President Commissioner PT Reswara Minergi Hartama (2015 - 2017) Chief Operating Officer PT ABM Investama (2015 - 2017) CEO PT Cipta Kridatama (2014 - 2017) CEO PT Titan Mining Indonesia (2012 – 2014) CEO PT Industri Telekomunikasi Indonesia (Persero) (2009 – 2012) Country Manager / Managing Director PT Cisco Systems Indonesia (2002 - 2009) Place & Date of Birth Managing Director PT Linknet Internet Access (2000 - 2002) Jakarta, October 24th, 1964 Account Manager & Team Leader – Banking Industry IBM Indonesia, Jakarta (1996 – 2000) PT Bank Niaga,Jakarta (1989 – 1996 ) Education Bachelor’s Degree-Informatics Bandung Institute of Technology Covid-19 Impact Latest Updates on Pandemic that Affect All Industry Total Global Case Number of Passenger in Mio (Forecast 2-months moving avg.) Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020 Q2 2020 Q3 2020 In World Wide, the total number of infections are 18,735,927 The active cases are still increasing everday Source: worldometers 5 August 2020, BPS 2020 Covid-19 in Indonesia Latest Updates in Indonesia Total Indonesia Case In Indonesia, The Health Ministry announced the total number of infections nationwide to 128,776 Indonesia consumer interest for air travel dropped by 65% - 75% and has not yet recover (BCG, 2020) Source: worldometers, covid19.go.id 5 August 2020 Travel Restriction Countries Takes Prevention to Stop Pandemic Spread Airport Restriction Period CGK, Indonesia Foreigner enter Indonesia 2 Apr – UFN Foreigner enter or transit SIN, Singapore 23 Mar – UFN via SIN Foreigner limitation and KUL, Malaysia 18 Mar – 31 Aug required Covid-19 test BKK, Thailand Foreigner enter Thailand 4 Apr – UFN JED, Saudi Arabia Foreigner enter Saudi Arabia 25 Mar – UFN Foreigner enter EU except AMS, Netherland 19 Mar – UFN several country SYD, Australia Foreigner enter Australia 22 Mar – UFN To curb the spread of COVID-19 in Foreigner limitation enter Indonesia, the Indonesian PEK, China 28 Mar – UFN government has restricted foreign China Foreigner from specific visitors from traveling to the ICN, South Korea UFN Indonesian Territory as of 2 April 2020, country (incl Indonesia) at 00.00 WIB (Indonesian Western TYO, Japan Foreigner enter Japan 3 Apr – UFN Standard Time) until further notice. * 5 August 2020 Source: IATA Unsteady Airlines Industry Airlines Takes Direct Hit of Covid-19 Impact Airline that went bankrupt due to Covid-19 Several Actions taken by global airline Workforce Reductions and Downsizing Compass Airlines (AS) Trans States Airlines (AS) (such as Lufthansa Group to cut 22,000 jobs, Air Canada to cut 16,500 Maret 2020 Maret 2020 workers, American Airlines to cut 5,000 jobs, etcetera) RavnAir (Alaska) German Airways / LGW (Jerman) Right-size Number of Fleet April 2020 April 2020 (such as ANA Looks to Delay Delivery of Final Airbus A380, Qatar phase out ±50 aircrafts, Delta Sells Airbus A321s for Leaseback, etcetera) South African Airways (Afrika Selatan) Germanwings (Jerman) April 2020 April 2020 Minimize In-flight Services (such as Emirates Cuts Complimentary WiFi And Live TV Onboard Flights, Turkish Airlines will simply offer cold snack boxes, and won’t serve coffee LATAM Airlines Group (Chile) Avianca (Colombia) or tea, etcetera) May 2020 May 2020 Thai Airways (Thailand) Aeromexico (Mexico) May 2020 July 2020 Source: Flightglobal How Long Will This Last Covid-19 Impact Would Take Slow Recovery for About 24-48 Months Source: BCG Travelling still necessity Passenger are expected to travel in near future Recent Traveler 73% feel safe to travel in next 6 mth 56% plan to travel on Jul-Dec 2020 12% booked their ticket Indonesian traveller become more Main purpose of travel are for business. Even with high confidence and intention, ”confidence” to travel on next 6 month. But people also plan to vacation to drive people still wait and see to actually Government role are crucial to out boredom after long PSBB period. realized their travel plan. They need clear encourage people by showing positive They still prefer shorter destination information about new protocol and progress to overcome Covid-19 spread (domestic) such as Bali, Jogja and Malang convince about safety on their journey. and clear procedure of new normal on also will bring their family to travel with Airlines and Tourism Board need to traveling them cooperate on campaigning health and safety protocol along with traveller touch point Traveler still “wait and see” on the current situation but they getting more confidence to travel soon Source: Internal survey Support Economic Recovery Air Transportation Connecting Indonesia and Drive the Domestic Economy Indonesia as archipelago will give unique opportunity to air transportation as connecting agent to economic growth Domestic market will recovered faster and predicted to grow 5.9% throughout 2021-2030 and reach total 115 mio pax per year on 2030 Garuda Indonesia have important role to fly routes on Supports “Super Prioritas” destinations by “Jembatan Udara” program opening access to international routes through CGK, DPS and UPG Hub Bali as Hotspot Bring International Traffic to Explore Indonesia Charter flight Customized flight for specific requirement Garuda Indonesia charter flight fly foreigner for repatriation to several countries such as Brazil, Colombia, Sri Lanka, Maldives, Panama, Philippines, Vietnam, and Thailand Garuda Indonesia also flew repatriation flight from Japan, United Arab Emirates, Singapore, and South Korea Charter flight also available to support logistic of medical supplies Source: Tirto, Garuda Indonesia Website Starting The Engine Global Airlines Starting to Operate with Covid-19 Protocol Source: Flightglobal Commitment to Health Protocols Encourage People to Travel With Safety in Mind #BecauseYouMatter At Airport Physical Distancing Thermal Scan Document Clearance Lounge Adjustment Before Flight Hygiene Food Preparation Cabin Sterilized Baggage Sterilized Equipment Sterilized Inflight Personal Kit Packaged Inflight Meals Seat Allocation Crew Equipment Cargo Business Expansion Utilize Big Opportunities On Goods Delivery and Warehouse KirimAja Door to Door logistics product that enable individuals to be a cargo agent using an application to arrange shipment throughout Garuda Indonesia network Cargo Village and Warehouse Expand capacity with more modern facilities and an automated system to make cargo processing faster, more efficient and optimize revenue potential Enhancing Safety Measure Through Prolong Inspection Currently more than 40% of our aircraft are 'resting' on the ground. Keeping its first-rate conditions and ensuring that when the time comes they will be ready to fly again and still meet the airworthiness is our main priority. Our technicians at GMF AERO ASIA are working around the clock taking care of them on the ground with Prolong Inspection based on each aircraft maintenance manual. Garuda inspires People to Fly… Fly Safely and Comfortably with Garuda Indonesia Instagram: Youtube: @garuda.indonesia Garuda Indonesia Thank you. PT Garuda Indonesia (Persero) Tbk Management Building, Garuda City, Soekarno-Hatta International Airport, Cengkareng.
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