2016 Sustainable Development Report Pioneering Through Partnership CHIEF EXECUTIVE OFFICER’S OVERVIEW

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2016 Sustainable Development Report Pioneering Through Partnership CHIEF EXECUTIVE OFFICER’S OVERVIEW 2016 Sustainable Development Report Pioneering through partnership CHIEF EXECUTIVE OFFICER’S OVERVIEW Celebrating 40 years In 2016 Port Waratah looked back on 40 years of coal In other areas of our people commitment, we still have room exports from our current terminals with pride. While much to improve. Disappointingly, we did not meet our 2016 safety changed in that time in our industry and environment, objective of an injury-free workplace and our total of eight Port Waratah’s commitment to remain an industry pioneer recordable injuries to employees and contractors was a and trusted partner to our stakeholders was a constant. deterioration on the previous year. It is in that spirit of ‘Pioneering through Partnership’ that To ensure that our Community Investment and Partnership we present our improved sustainable development report. Programme continues to meet the needs of our partners and Coal is an important component of the global energy mix stakeholders, we conducted a comprehensive review resulting and while renewable energy sources will grow significantly, in some adjustments. We also received renewed support the growth in energy demand from the developing parts of from the Board to maintain our commitment of $750,000 Asia is such that we expect that coal will remain an important annually for the next three years. Our partnerships stretch contributor for the foreseeable future. Our terminal services further though: we work to deliver the highest level of service underpin the activities of an ever-changing Hunter Valley to meet the needs of our customers and have therefore Coal Chain and will therefore remain of critical importance been focusing heavily on reducing vessel turnaround times to the region. to minimise demurrage costs. Our procurement processes Front cover image: Carrington Coal Terminal, Port of Newcastle continue to reinforce our position as a strong supporter of To ensure that we can meet the changing expectations of Calypso Island (left) being loaded with 82,539t of coal. CMB Van Mieghem (right) being loaded with 62,950t of coal. local suppliers and local industry. our customers and community stakeholders, we are focused Both vessels are heading to Japan. on the future and aim to improve our operations further by At Port Waratah we aim to be a valued member of the In July 2016, Carrington Terminal took delivery of two new shiploaders. The Shiploader Replacement Project represents a taking guidance from international standards as they evolve local community. Our approach to community and support $60 million investment in the Carrington Terminal. We spent $22 million in Australia, with $9 million of that, in the local and develop. A focus on the future also requires that we of local economic development and diversification aligns region on products and services such as engineering, training, quality assurance, project management, water and electrical continue to invest in our operations. well with the City of Newcastle’s ambition of being a smart, systems. The shiploaders are designed and built to modern safety, environmental and technological standards. sustainable city. The NSW Government’s plan for the Hunter This year we demonstrated that commitment by investing City also has common goals with the Newcastle Community in all sustainability aspects of our operations, from our Strategic Plan, including recognition of businesses operating About Port Waratah Coal Services people and community to our equipment and environmental in the Port of Newcastle as significant employers and performance. The installation of two new shiploaders economic drivers for the region. Headquartered in Kooragang, NSW, Port Waratah Coal Services receives, stockpiles, blends and loads coal for export in is an investment of $60 million in the reliability, safety the Port of Newcastle, NSW, Australia. We own and manage the Kooragang and Carrington Coal Terminals, which operate and environmental performance of Carrington Terminal. Port Waratah recognises the responsibilities this brings and 24/7, and have a combined capacity of 145 million tonnes per annum. Both terminals operate under Environment Protection New investment to the value of $11.5 million in better looks forward to making the most of the challenges and Licences (EPL) issued and regulated by the NSW Environment Protection Authority. storm water management and therefore environmental opportunities of 2017. I hope you enjoy this report and as always, I invite you to provide us with feedback and comments. Established 40 years ago, we have always been two things – a pioneer and a partner. We are committed to understanding and performance was approved and is being delivered. fulfilling our responsibilities as an employer and community member, as well as meeting our legal obligations. We currently A key focus for the year was to integrate our relatively new employ 335 people, including 14 apprentices. We are an unlisted public company delivering high quality, cost-effective Licence To Operate Framework (LTO) into our everyday services, as well as reliable and equitable access to export terminal capacity. We work in partnership with more than work. This framework provides direction and governance 25 producers and other service providers in the Hunter Valley Coal Chain. for all activities that impact LTO and ensures that these activities take account of external trends. About this report A key investment in our people commenced in 2016 as we Our fifth annual Sustainable Development Report describes our corporate sustainability performance for the 2016 calendar began implementing the Port Waratah Diversity and Inclusion Hennie du Plooy year. Unlike our last report in 2015, this year we describe our performance in terms of our business drivers for success. Strategy. We have a strong record of non-discrimination, but we This better aligns with our business strategy and internal reporting. The report has been written using the Global Reporting acknowledge that we have too few women in leadership roles. CEO Initiative (GRI) Standards as a guidance tool. Whilst we are not yet 100% in accordance with GRI, we hope to achieve the We sponsored female employees to participate in mentoring core option status in the future. A list of the Standard Disclosures we have met for 2016, and their location in the report programmes and instituted a diversity and inclusion working or other publications is available in a Report Content Index on our website www.pwcs.com.au. group consisting of employees from all parts of our business. 2 OUR 5 DRIVERS FOR SUCCESS Inside Health and Safety Our performance must reflect that we hold the health and safety of people in our Health Licence to Effective Operational Coal Chain business as an overriding value. & Safety Operate Organisation Delivery Licence to Operate Our environmental performance and our engagement with stakeholders will support 10 12 36 38 40 being granted ongoing and, if required, new Licences to Operate. Environment Governance Relationships & Social Impacts Reputation & Contributions Effective Organisation Our culture encourages and rewards employee alignment and engagement. Our systems support efficient and effective leadership, robust governance and excellence 14 28 30 32 in operational delivery. Air Quality Noise Water Environmental Our Role Accreditation Footprint in Society & Assurance Operational Delivery We deliver the services our customers expect and we care for our assets so that we can do so reliably on an ongoing basis at the lowest sustainable coal handling charge. We have efficient and robust governance 16 20 22 24 6 42 and commercial processes. Coal Chain We engage proactively and positively with end users, customers and other service providers in the interest of maximising coal chain performance while securing our commercial model. We understand our development opportunities and are positioned to be able to pursue them when required. OUR ROLE IN SOCIETY Our export services WHAT WE DO 335 connect Hunter Valley EMPLOYEES coal with the world This year we celebrate our 40th anniversary. Behind us, and Being a sustainable business in front of us, lies steadfast success built on our roles as 1 ROAD pioneers and partners. Sustainable development themes of health, safety, environmental, social and economic issues are integral to all 6 RAIL Carrington Terminal became operational in 1976 and our decision making, activities, and processes. We positively today, together with Kooragang Terminal, Port Waratah is contribute to sustainable development supported by our considered a world-leading facility with a combined annual corporate values and our drivers for success. Our core maximum throughput rate of 145 million tonnes. values – integrity, being progressive, dedicated to excellence, The Port of Newcastle has seen many changes over the and caring, guide how we conduct our business and help years, with the growth of the coal trade playing a significant us achieve our goal to maintain our role as a reliable and role in our city and region. Port Waratah has led the way, trustworthy service. We work consistently as a team growing steadily, with the addition of the Kooragang towards our strategic goals. Terminal in 1984, a major milestone in our history. We have pioneered investment in equipment and 10 automation, and have continued to modernise and STACKERS improve our facilities and systems to meet expectations 8 of our customers and other stakeholders. STOCKPILES Of course, our people are the key to our success and in our 40th year, 87 of our 335 employees – almost a quarter of our workforce – have achieved a service milestone of 20 years or more. Pioneering through partnership Pioneering in industry. Partnering with stakeholders. We are proud partners of more than 25 other organisations working together to make the Hunter Valley Coal Chain one of the largest and most collaborative coal supply chains in the world. 8 RECLAIMERS We continuously refine and improve our processes in terms of operational capacity, safety measures, and our social and environmental impacts. As a partner, we have always listened to our employees, customers, suppliers and our community.
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