LEKWA-TEEMANE LOCAL MUNICIPALITY “NW 396” 2017/2018 ANNUAL REPORT CHAPTER 1 - CONTENTS CHAPTER 1 - CONTENTS .................................................................................................................................. 1 COMPONENT A: MAYOR’S FOREWORD ................................................................................................... 4 COMPONENT B: EXECUTIVE SUMMARY .................................................................................................. 7 1.1. MUNICIPAL MANAGER’S OVERVIEW .......................................................................................... 7 1.2. MUNICIPAL FUNCTIONS, POPULATION AND ENVIRONMENTAL OVERVIEW .................. 9 1.3. SERVICE DELIVERY OVERVIEW ................................................................................................ 13 1.4. FINANCIAL HEALTH OVERVIEW ................................................................................................. 15 1.5. ORGANISATIONAL DEVELOPMENT OVERVIEW .................................................................... 17 1.6. AUDITOR GENERAL REPORT ..................................................................................................... 17 1.7. STATUTORY ANNUAL REPORT PROCESS ............................................................................. 18 CHAPTER 2 – GOVERNANCE ......................................................................................................................... 19 2.1 POLITICAL GOVERNANCE ........................................................................................................... 19 2.2 ADMINISTRATIVE GOVERNANCE .............................................................................................. 20 COMPONENT B: INTERGOVERNMENTAL RELATIONS ....................................................................... 22 2.3 INTERGOVERNMENTAL RELATIONS ........................................................................................ 22 COMPONENT C: PUBLIC ACCOUNTABILITY AND PARTICIPATION ................................................. 23 2.4 PUBLIC MEETINGS ......................................................................................................................... 24 2.5 IDP PARTICIPATION AND ALIGNMENT ..................................................................................... 27 COMPONENT D: CORPORATE GOVERNANCE ..................................................................................... 27 2.6 RISK MANAGEMENT ...................................................................................................................... 28 2.7 ANTI-CORRUPTION AND FRAUD ................................................................................................ 28 2.8 SUPPLY CHAIN MANAGEMENT .................................................................................................. 29 2.9 BY-LAWS ........................................................................................................................................... 29 2.10 WEBSITES ........................................................................................................................................ 30 2.11 PUBLIC SATISFACTION ON MUNICIPAL SERVICES .............................................................. 30 CHAPTER 3 – SERVICE DELIVERY PERFORMANCE (PERFORMANCE REPORT PART I) ............. 31 COMPONENT A: BASIC SERVICES ........................................................................................................... 31 3.1. WATER PROVISION ....................................................................................................................... 32 Page 1 | 287 3.2 WASTE WATER (SANITATION) PROVISION ............................................................................. 34 3.3 ELECTRICITY ................................................................................................................................... 36 3.4 WASTE MANAGEMENT (THIS SECTION TO INCLUDE: SE COLLECTIONS, WASTE DISPOSAL, STREET CLEANING AND RECYCLING) ........................................................................ 39 3.5 HOUSING .......................................................................................................................................... 42 3.6 FREE BASIC SERVICES AND INDIGENT SUPPORT .............................................................. 44 COMPONENT B: ROAD TRANSPORT ....................................................................................................... 44 3.7 ROADS ............................................................................................................................................... 45 3.9 WASTE WATER (STORMWATER DRAINAGE) ......................................................................... 48 COMPONENT C: PLANNING AND DEVELOPMENT ............................................................................... 50 3.10 PLANNING ......................................................................................................................................... 51 3.11 LOCAL ECONOMIC DEVELOPMENT (INCLUDING TOURISM AND MARKET PLACES) . 52 COMPONENT D: COMMUNITY & SOCIAL SERVICES ........................................................................... 55 3.12 LIBRARIES AND COMMUNITY FACILITIES ............................................................................... 55 3.13 CEMETORIES ................................................................................................................................... 57 COMPONENT I: CORPORATE POLICY OFFICES AND OTHER SERVICES ..................................... 58 3.24 EXECUTIVE AND COUNCIL .......................................................................................................... 59 3.26 HUMAN RESOURCE SERVICES.................................................................................................. 61 3.27 INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) SERVICES ........................ 61 3.28 PROPERTY; LEGAL; RISK MANAGEMENT AND PROCUREMENT SERVICES ................ 62 COMPONENT J: MISCELLANEOUS ........................................................................................................... 62 COMPONENT K: ORGANISATIONAL PERFOMANCE SCORECARD ................................................. 63 CHAPTER 4 – ORGANISATIONAL DEVELOPMENT PERFORMANCE ................................................... 99 (PERFORMANCE REPORT PART II) .............................................................................................................. 99 COMPONENT A: INTRODUCTION TO THE MUNICIPAL PERSONNEL .............................................. 99 4.1 EMPLOYEE TOTALS, TURNOVER AND VACANCIES............................................................. 99 COMPONENT B: MANAGING THE MUNICIPAL WORKFORCE ......................................................... 101 4.2 POLICIES ......................................................................................................................................... 102 4.3 INJURIES, SICKNESS AND SUSPENSIONS ........................................................................... 103 Page 2 | 287 4.4 PERFORMANCE REWARDS ....................................................................................................... 105 COMPONENT C: CAPACITATING THE MUNICIPAL WORKFORCE ................................................. 106 4.5 SKILLS DEVELOPMENT AND TRAINING ................................................................................. 106 COMPONENT D: MANAGING THE WORKFORCE EXPENDITURE................................................... 108 4.6 EMPLOYEE EXPENDITURE ........................................................................................................ 108 CHAPTER 5 – FINANCIAL PERFORMANCE .............................................................................................. 111 CHAPTER 6 – AUDITOR GENERAL AUDIT FINDINGS ............................................................................ 112 6.1 AUDITOR GENERAL REPORT ...................................................................................................... 112 6.2 AUDIT ACTION PLAN…………………………………………………………………………………………………………………………………122 GLOSSARY ........................................................................................................................................................ 128 APPENDIX A – COUNCILLORS; COMMITTEE ALLOCATION AND COUNCIL ATTENDANCE .... 131 APPENDIX B – COMMITTEES AND COMMITTEE PURPOSES.......................................................... 132 APPENDIX C –THIRD TIER ADMINISTRATIVE STRUCTURE ............................................................ 133 APPENDIX D – FUNCTIONS OF MUNICIPALITY / ENTITY ................................................................. 134 APPENDIX E – WARD REPORTING ......................................................................................................... 135 APPENDIX G – RECOMMENDATIONS OF THE MUNICIPAL AUDIT COMMITTEE ........................ 137 APPENDIX K: REVENUE COLLECTION PERFORMANCE BY VOTE AND BY SOURCE ............. 141 APPENDIX K (i): REVENUE COLLECTION PERFORMANCE BY VOTE ........................................... 141 VOLUME II: ANNUAL FINANCIAL STATEMENTS .................................................................................................... 142 LEKWA TEEMANE DEVELOPMENT AGENCY REPORT………………………………………………………………………………………228 Page 3 | 287 CHAPTER 1 – MAYOR’S FOREWORD AND EXECUTIVE SUMMARY COMPONENT A: MAYOR’S FOREWORD MAYOR’S FOREWORD Vision