DIRECTORY for older adults OF SERVICES living in Boroondara About this directory |3

Boroondara is home to many agencies which provide health and Contents wellbeing activities and services for residents who are frail, older Social support...... 4 and those living with a disability. Social support programs...... 4 Recreation, arts, culture and special interest groups...... 6 Multicultural groups and services...... 8 The , with the assistance of a Clubs...... 10 number of these agencies, has created this directory to enable you to actively explore the agencies and Places of worship...... 14 services offered within our City. Women’s groups and services...... 20

This directory predominantly contains government and Men’s groups and services...... 20 not-for-profit services. Its purpose is not to promote Pets and companion animals...... 21 specific service providers, but rather to provide you, Further education...... 22 your family and friends with a wide choice of services and activities to explore further. Libraries...... 23

It is important to us that people with a disability and people from diverse cultural and linguistic Medical support...... 24 backgrounds can participate in all community activities Hospitals and medical services...... 24 and access services, particularly those supported by Home care package providers...... 26 the City of Boroondara. Aged care package providers...... 26 If you would like to participate in the services listed Mental health and counselling...... 28 here and have specific access, communication Condition-specific organisations and programs...... 29 or dietary needs, please contact the relevant organisation or Council for more information and we Dementia care and support...... 30 will do our best to accommodate you. Carer support and respite...... 30

We believe the information is up-to-date, but if you know Aids and equipment...... 32 of a local government or not-for-profit service which is not listed in the directory and you would like it included Community support...... 33 please complete and return the form on page 40. Volunteering...... 33 If any information has changed, or you have suggestions Transport...... 34 for further editions, please also notify us: Food services...... 35 • Phone: 9278 4777 Exercise and fitness...... 36 • Email: ageing.disabilityservices Housing, accommodation and residential care services...... 37 @boroondara.vic.gov.au Personal monitoring systems...... 37 • or use the feedback form on page 39-40 of Non-government agencies and peak bodies...... 38 this booklet. Government departments and agencies...... 41

Feedback form...... 39

Corrections or additions form...... 40 4| Social support |5

The benefits to health and wellbeing of socialising with like-minded people and Camberwell Kew Senior Citizens Centre engaging in community life are well documented. Social support programs and 533 High Street, Kew Bowen Street Community Centre Phone: 9853 7308 activities provide opportunities for social interaction, support and development of 102 Bowen Street, Camberwell relationships, as well as providing respite for carers. Social support programs can Phone: 9889 0791 Surrey Hills be one-on-one support at home or within larger groups which are held at many Email: [email protected] Surrey Hills Neighbourhood Centre www.bowenstreet.org.au 157 Union Road, Surrey Hills centres throughout the City. Phone: 9890 2467 Camberwell Community Centre Email: [email protected] 33 Fairholm Grove, Camberwell www.surreyhillsnc.org.au Phone: 9882 2611 Social support programs Email: [email protected] Uniting Agewell (formerly Uniting Aged Care) www.camberwellcommunitycentre.org.au Many social support programs are offered by groups operated within the many neighbourhood Uniting AgeWell is an organisation of the Uniting and learning centres in Boroondara; and can involve group meetings and outings, as well as Church which provides residential and community Canterbury special interest programs. support services for older community members. Canterbury Neighbourhood Centre Centres which offer social support programs for Centres which offer social support programs for 171 Canterbury Road, Canterbury Auburn Centre older adults: a range of ages, including older adults: Phone: 9830 4214 93 Elgin Street, Hawthorn Email: [email protected] Phone: 9818 4484 www.canterburynh.org.au Email: [email protected] Ashburton Support Services Ashburton www.unitingagewell.org 296 High Street, Ashburton BASSCARE Canterbury Centre Alamein Neighbourhood and Learning Centre Phone: 9885 0860 2 and 8 Rochester Road, Canterbury Sefton Club 49 Ashburn Grove, Ashburton Email: [email protected] Phone: 9880 4709 111A Denham Street, Hawthorn Phone: 9885 9401 www.ashburtonsupport.org.au Email: [email protected] Phone: 9818 1829 Email: [email protected] www.basscare.org.au Email: [email protected] The Evergreen Centre www.alameinnlc.org.au www.unitingagewell.org Balwyn Evergreen Centre Hawthorn 45 Talbot Avenue, Balwyn Ashburton Community Centre Transit Club 160 High Street, Ashburton Phone: 9836 9681 City of Boroondara, Tresize Centre 93-95 Elgin Street, Hawthorn Phone: 9885 7952 Email: [email protected] 37 Bowler Street, Hawthorn Phone: 9818 4484 Email: [email protected] www.balwynwelfare.org.au Phone: 9278 4777 Email: [email protected] www.ashburtoncc.org.au www.boroondara.vic.gov.au www.unitingagewell.org BASS Care, Conochie Hall Craig Family Centre 2 Rochester Road, Canterbury Auburn Centre A Day Out 7 Samarinda Avenue, Ashburton Phone: 9880 4709 93 -95 Elgin Street, Hawthorn 93-95 Elgin Street, Hawthorn Phone: 9885 7789 Email: [email protected] Phone: 9818 4484 Phone: 9818 4484 Email: [email protected] www.basscare.org.au Email: [email protected] Email: [email protected] www.craigfc.org.au www.unitingagewell.org www.unitingagewell.org Hawthorn Community House Balwyn 32 Henry Street, Hawthorn Kew Social support is also offered by the following Phone: 9819 5758 organisations for a range of age groups: BASSCARE Marwal Community Hub Caritas Christi 9 Marwal Avenue, Balwyn 584-586 Glenferrie Road, Hawthorn 104 Studley Park Road, Kew Vision Phone: 9819 7194 Phone: 9819 2629 Phone: 9853 2344 454 Glenferrie Road, Kooyong Email: [email protected] www.svhm.org.au Phone: 1300 847 466 www.basscare.org.au Email: [email protected] www.visionaustralia.org.au www.hch.org.au Kew Neighbourhood Learning Centre Balwyn Community Centre 2-12 Derby Street, Kew Wesley Do Care 412 Whitehorse Road, Surrey Hills Phone: 9853 3126 1/168 Boronia Road, Boronia Phone: 9836 7942 Email: [email protected] Phone: 8706 1700 Email: [email protected] www.kewnlc.org.au Email: [email protected] [email protected] www.wesley.org.au 6| |7

Camberwell Chorale Special interest groups Recreation, arts, culture and special interest groups 460 Riversdale Road, Hawthorn East There are many arts, cultural and heritage events held in Boroondara throughout the year, Phone: 9872 4077 Boroondara Farmers Market www.camberwellchorale.org.au including festivals, performances, community art and craft exhibitions, literature and music (Held every third and fifth Saturday of the month, 8am programs and heritage groups. to 1pm, January to December.) Camberwell Music Society Patterson Reserve, Auburn Road, Hawthorn East Elizabeth McKay Phone: 9278 4444 To find out about arts and cultural events within Hawthorn Craft Market Phone: 9882 4560 Boroondara, please join the Arts and Culture The Atrium – Swinburne University Email: [email protected] Boroondara Historical Societies and Groups events database, where information about (Held first Sunday of the month, 10am-3pm, March to www.camberwellmusic.org.au There are many Historical Societies and Groups in programmed events will be sent to you by email December.) Boroondara. For a list of contacts, phone 9278 4444 or post. Parkview Room, 340 Camberwell Road, Camberwell. Golden Days Radio or visit (Adjacent to Camberwell Library) PO Box 287, Glen Huntly VIC 3163 www.boroondara.vic.gov.au/our-city/history/groups Or you can visit www.boroondara.vic.gov.au/ Phone: 9278 4444 Phone: 9572 1466 arts-culture, or phone the Arts and Culture team Email: [email protected] Email: [email protected] on 9278 4770. [email protected] www.goldendaysradio.com Photography and film

U3A Choir, Hawthorn The Travelogue Club at Camberwell Arts and crafts Literature Phone: 9821 0282 405 Camberwell Road, Camberwell Email: [email protected] Phone: 9889 7509 Boroondara Writers Inc www.u3ahawthorn.org.au Community art Balywn Library, 336 Whitehorse Road, Balwyn Camberwell Film Society Email: [email protected] U3A Orchestra, Hawthorn Camberwell Community Centre Balwyn Community Centre www.boroondarawriters.wix.com/ Phone: 9821 0282 33 Fairholm Grove, Camberwell 412 Whitehorse Road, Surrey Hills boroondarawriters Email: [email protected] Phone: 9347 6969 Phone: 9836 7942 www.u3ahawthorn.org.au Email: [email protected] Hawthorn Boroondara Writers Inc Camberwell Camera Club Hawthorn Community Precinct www.balwyncc.org.au RSL Hall, 403 Camberwell Road, Camberwell 584-586 Glenferrie Rd, Hawthorn Phone: Rebecca Nicolandos, 9726-6665 Email: [email protected] www.camberwellcameraclub.org.au Bowen Street Community Centre 102 Bowen Street, Camberwell www.boroondarawriters.wix.com/ Phone: 9889 0791 boroondarawriters Email: [email protected] www.bowenstreet.org.au Boroondara Literary Awards and author talks City of Boroondara Library Service Phone: 9278 4666 Canterbury Neighbourhood Centre 171 Canterbury Road, Canterbury www.boroondara.vic.gov.au/libraries/boroondara- Phone: 9830 4214 literary-awards Email: [email protected] www.canterburynh.org.au Music

Craig Family Centre 3RPH Information Radio 7 Samarinda Avenue, Ashburton 454 Glenferrie Road, Kooyong Phone: 9885 7789 Phone: 9864 9333 Email: [email protected] Email: [email protected] www.craigfc.org.au www.visonaustralia.org.au

Boroondara Symphonic Band Hawthorn Artists Society PO Box 255, Balwyn VIC 3103 605 Glenferrie Road, Hawthorn Phone: 0422 882 700 Phone: 9818 4910 www.boroondarasymphonicband.com.au www.hawthornartistsociety.org 8| |9

Multicultural groups and services Multicultural groups and services Multicultural groups and services provide an excellent opportunity for culturally-specific social There are also many senior citizens clubs and church groups that support multicultural groups. support. This support can be delivered through social programs that develop connections through excursions, information sessions and activity groups. If you are interested in learning Armenian Greek about a particular cultural group, call the Migrant Information Centre on 9285 4888. Armenian Planned Activity Group Greek Orthodox Club Migrant Information Centre Chinese Community Social Services Centre Inc. 2/4 Norfolk Road, Surrey Hills Greek Orthodox Church 4-7 Macedon Avenue Balwyn North (Eastern ) (MICE) (CCSSCI) Phone: 9836 9406 Phone: Council 9278 4777 for more details Suite 2 /27 Bank Street, Box Hill Suite 9A, Centro Box Hill North, Email: [email protected] Phone: 9285 4888 17 Market Street, Box Hill Armenian Social Support Group Balwyn North Greek Senior Citizens Club Email: [email protected] Phone: 9898 1965 2-4 Norfolk Road, Surrey Hills Marwal Centre www.miceastmelb.com.au Email: [email protected] Phone: 9836 9406 9 Marwal Avenue, Balwyn www.ccssci.com.au Phone: 9819 7194 Additionally, there are multicultural services that provide assistance with interpreting information Chinese 有關我們可提供的協助,請致電與我們聯 Camberwell Greek Seniors Citizens Club and advocacy. 絡,了解詳情,我們有翻譯員。 Eastern Senior Citizens Chinese Association Inc 405 Camberwell Road, Camberwell Phone: Council 9278 4777 for more details Australian Greek Welfare Society (AGWS) 533 High Street, Kew 7 Union Street, Brunswick Multicultural Memory Lane Café Phone: Council 9278 4777 for more details Glen Iris Greek Senior Citizens Club Phone: 9388 9998 (Greek, Italian, Chinese, Filipino Seniors Living Boroondara Chinese Senior Citizens Club Camberwell Bowling Club Email: [email protected] With Dementia) Evergreen Centre 14 Bowen Street Camberwell www.agws.com.au To enquire whether this event is suitable for you, 45 Talbot Street, Balwyn Phone: Council 9278 4777 for more details please phone the National Dementia Helpline. Phone: 9836 9681 Phone: 1800 100 500 www.balwynevergreen.org.au Hawthorn and Kew Τηλεφωνήστε μας για περισσότερες www.vic.fightdementia.org.au Greek Senior Citizens Club (search for memory lane cafe) πληροφορίες γύρω από τα προγράμματά Ashburton Social Support 533 High Street, Kew μας και θα προσπαθήσουμε να 296 High Street, Ashburton Phone: Council 9278 4777 for more details σας βοηθήσουμε. Έχουμε Έλληνες Centre for Cultural Diversity in Ageing Phone: 9885 6443 Level 1 / 789 Toorak Rd, Hawthorn East Email: [email protected] διερμηνείς Ex-servicemen’s Greek Elderly Citizens Club Phone: 8823 7900 www.ashburtonsupport.org.au Kew Library Email: [email protected] Corner Cotham Road and Civic Drive, Kew www.benetas.com.au Phone: Council 9278 4777 for more details Australian Vietnamese German Women’s Welfare Association Victorian Interpreter & Translating Services German Senior Citizens Club 30-32 Lennox Street, Richmond Level 7, 620 Bourke Street, Melbourne St Christopher’s Catholic Church Indian Phone: 9428 9078 Phone: 9280 1941 595 Riversdale Road, Camberwell Unit 7, 6-12 South Raod, Braybrook Email: [email protected] Phone: Council 9278 4777 for more details Camberwell Indian Seniors Forum – Phone: 9396 1922 www.vits.com.au Anmol Anubhav Email: [email protected] Sai Temple Hall www.avwa.org.au Victorian Multicultural Commission 32 Eddy Avenue, Camberwell Level 3, 3 Treasury Place, East Melbourne Phone: 9543 6615 Phone: 9651 0651 Email: [email protected] Để biết thêm chi tiết, xin vui lòng liên lạc Email: [email protected] với chúng. Chúng tôi có thông dịch viên www.multicultural.vic.gov.au nếu quý vị cần. Co As It Italian Assistance Association 189 Faraday Street, Carlton Phone: 9349 1063 10| |11

Italian Maranoa House (BASSCARE) Kew Camberwell 10 Faversham Road, Canterbury Phone: 8809 4902 Kew Ladies’ Probus Club Inc Camberwell Probus Club Inc Amica Pensionati Italiani Phyllis Hore Room, Kew Library, St Faiths Anglican Church Hall (Hawthorn Italian Senior Citizens Club) Vietnamese Corner Cotham Road and Civic Drive, Kew 4 Charles Street, Glen Iris 584 Glenferrie Road, Hawthorn Phone: Council 9278 4777 for more details AVA Boroondara Vietnamese Senior Citizens Club Kew Gardens Ladies Probus Club Chatham Probus Club 533 High Street, Kew Phyllis Hore Room, Kew Library, Salvation Army Citadel Circolo Pensionati Phone: Council 9278 4777 for more details Corner Cotham Road and Civic Drive, Kew 1 Bowen Street, Camberwell (Boroondara Italian Senior Citizens Club) Kew Library Vietnamese senior cultural association Hawthorn Glen Combined Probus Club Corner Cotham Road and Civic Drive, Kew 296 High Street, Ashburton Surrey Hills Uniting Church Hall Phone: Council 9278 4777 for more details Phone: 9885 6443 314 Camberwell Road, Camberwell Probus Ladies Club of Surrey Hills Inc Caritas Christi Day Centre Ashburton Social Support Balwyn Community Centre 104 Studley Park Road, Kew 296 High Street, Ashburton 412 Whitehorse Road, Surrey Hills Canterbury Phone: 9853 2344 Phone: 9885 6443 PO Box 194, Surrey Hills VIC 3127 www.svhm.org.au Email: [email protected] Maling Combined Probus Club Inc. www.ashburtonsupport.org.au Conochie Hall 2 Rochester Road, Cantebury Probus Clubs – Men Glenferrie Balwyn Glenferrie Probus Club Inc Clubs Probus Club of Balwyn Central Inc Balwyn Community Centre Clubs offer friendship and companionship, and provide many valuable charitable services within St Barnabas’ Church Hall 412 Whitehorse Road, Surrey Hills the Boroondara community. Rotary and Probus Clubs provide membership for professional, and PO Box 182, Balwyn VIC 3103 retired and semi-retired business people. Lions Clubs focus on charitable services that provide Hawthorn Glen Combined Probus Club benefits for the community. Senior citizens clubs undertake organised activities, meals, outings Uniting Church Hall Surrey Hills 314 Camberwell Road, Camberwell 3124 and entertainment for their members. Below is a list of clubs within Boroondara. New members are always welcome. Surrey Hills Men’s Probus Club Inc St Aiden’s Uniting Church Kew Probus Clubs Duggan Street, Balwyn North Kew Probus Club To find out the contact information of your local Probus Club, phone: 1300 630 488 Phyllis Hore Room, Kew Library, or email: [email protected] or visit the website: www.probussouthpacific.org Corner Cotham Road and Civic Drive, Kew Request contact details by quoting the club’s name. Probus Clubs – Combined

Ashburton Probus Clubs – Women Camberwell Ashburton Combined Probus Club Camberwell Ladies Probus Club Inc. Ashburton Bowls Club Hall Balwyn Evergreen Centre 1/3 Samarinda Avenue, Ashburton 45 Talbot Avenue, Balwyn North Balwyn Ladies Probus Club Inc

Baptist Church, Chatham Probus Club 136 Doncaster Road, Balwyn North Balwyn PO Box 490, Camberwell VIC 3124

North Balwyn Heights Probus Club Boroondara Baptist Church Hall Hawthorn Doncaster Road, Balwyn North Ladies Probus Club of Boroondara Inc PO Box 44, Balwyn North VIC 3104 The Ladies Probus Club of Hawthorn Inc North Balwyn Baptist Church Hall Salvation Army Citadel Doncaster Road, Balwyn North 7 Bowen Street, Camberwell 12| |13

Rotary Clubs Kew Camberwell Hawthorn To find out the contact information of your local Rotary Club of Kew German Senior Citizens Club Camberwell / Hawthorn Legacy Rotary club, phone: 1300 4 768 279 Kew Golf Club St Christopher’s Catholic Church Widows Club or email: [email protected] 125 Belford Road, Kew East 595 Riversdale Road, Camberwell Camberwell RSL or visit the website: www.rotaryaustralia.org.au/ www.rotaryclubofkew.org.au 403 Camberwell Road, Camberwell australian_rotary_clubs • Camberwell Senior Citizens Club Request contact details by quoting the Rotary Club of Kew on Yarra • Camberwell Morning Garden Club Amica Pensionati Italiani club’s name. Amora Hotel Riverwalk • Camberwell Greek Senior Citizens Club Hawthorn Italian Senior Citizens Club 649 Bridge Road, Richmond • Circolo Pensionati Italiani 584 Glenferrie Road, Hawthorn Balwyn www.portal.clubrunner.ca/9575 405 Camberwell Road, Camberwell Hawthorn Senior Citizens Club (Peppercorn) Rotary Club of Balwyn Companion Club – Salvation Army 584 Glenferrie Road, Hawthorn PO Box 125 Camberwell Corps Senior Citizen’s Clubs 7-11 Bowen Street, Camberwell Deepdene Mail Centre VIC 3103 Kew www.balwynrotary.org.au To find out the contact information of your Camberwell Indian Seniors Forum local senior citizen’s club, contact the City of • Eastern Senior Citizens Chinese Community Centre of ShirdiSai Sansthan, Rotary Club of Balwyn Nth Boroondara’s Health Active Ageing and Disability Association Inc. 32 Eddy Avenue, Camberwell Kew Golf Club department on 9278 4777. • Boroondara Vietnamese Senior Citizens Club 125 Belford Road, Kew East • Hawthorn & Kew Greek Senior Citizens Club www.rotarynorthbalwyn.com.au Ashburton Canterbury • Kew Senior Citizens Club 533 High Street, Kew Ashburton Golden Friendship Club Canterbury Boroondara Life Activities Club 296 High Street, Ashburton Salvation Army Hall Ex-servicemen’s Greek Elderly Citizens Club Rotary Club of Canterbury 7-11 Bowen Street, Camberwell Kew Library Bass Care Centre Ashburton Legacy Widows Club Corner Cotham Road and Civic Drive, Kew Uniting Church Hall 2 Rochester Road, Canterbury Armenian Social Support Group Ashburn Grove, Ashburton www.canterburyrotary.org 2-4 Norfolk Road, Surrey Hills The University of Third Age Phone: 9836 9406 U3A Deepdene PO Box 3149 Camberwell Balwyn Canterbury Senior Citizens Club Cotham Road, Kew 2 Rochester Road, Canterbury Balwyn Evergreen Club Rotary Club of Camberwell Boroondara Italian Senior Citizens Club 45 Talbot Avenue, Balwyn Canterbury Centre (Circolo Pensionati) 2 Rochester Road, Canterbury Glen Iris Kew Library Boroondara Chinese Senior Citizens Club www.camberwellrotary.org.au Corner Cotham Road and Civic Drive, Kew 45 Talbot Avenue, Balwyn Glen Iris Greek Senior Citizens Club Camberwell Bowling Club Hawthorn Balwyn North Life Activities Club 14 Bowen Street Camberwell Balwyn North Baptist Church Rotary Club of Hawthorn 136 Doncaster Road, Balwyn North The University of Third Age Kooyong Lawn Tennis Club 26 Sinclair Avenue, Glen Iris 489 Glenferrie Road, Hawthorn Balwyn North Greek Orthodox Club www.hawthornrotary.org Greek Orthodox Church 4-7 Macedon Avenue Balwyn North Rotary Club of Glenferrie Kooyong Lawn Tennis Club Balwyn North Greek Senior Citizens Club 489 Glenferrie Road, Hawthorn Marwal Centre, www.glenferrierotary.org.au 9 Marwal Avenue, Balwyn North

Balwyn Senior Citizens Club Marwal Centre 9 Marwal Avenue, Balwyn North 14| |15

Camberwell Places of worship Trinity Presbyterian Church Camberwell In addition to providing religious care and assistance these places within Boroondara provide Camberwell East Baptist Church 581 Riversdale Road, Camberwell 139 Highfield Road, Camberwell social support in a variety of forms; through social groups, meal provision and book groups. Vision Church of Christ Camberwell Visitors are always welcome. Camberwell South Uniting Church Gospel Hall 620 Riversdale Road, Camberwell 910 Toorak Road, Camberwell

Ashburton Camberwell Uniting Church Canterbury St Columba’s Uniting Church (Inc Indonesian) Canterbury Balwyn Road Uniting Church Ashburton Baptist Church 37 Banool Road, Balwyn 314 Camberwell Road, Camberwell 8 Y Street, Ashburton 15A Balwyn Road, Canterbury Greek Orthodox Archdiocese of Australian Chinese Methodist Church Camberwell Canterbury Baptist Church Ashburton Uniting Church Parish of Balwyn and Districts 58 Cooloongata Road Camberwell 3-7 Ashburn Grove, Ashburton 3-7 Macedon Avenue, Balwyn North 1A Balwyn Road, Canterbury Hartwell Church of Christ Canterbury Presbyterian Church Korean Church of Christ in Melbourne Korean Presbyterian Church of Melbourne (Inc Mandarin) (Inc Japanese & Korean) (Inc Korean) (Inc Korean) 248 Highfield Road, Camberwel 16 St Georges Crescent, Ashburton 16 Walnut Road, Balwyn North 146 Canterbury Road, Canterbury

Our Lady of Victories Parish Christadelphian Church St Michael’s Parish North Balwyn Baptist Church 548 Burke Road, Camberwell 268 High Street, Ashburton 136 Doncaster Road, Balwyn North 2 Faversham Road, Canterbury Shirdi Sai Sansthan (temple) The Presbyterian Church of Ashburton North Balwyn Uniting Church 32 Halley Avenue, Camberwell Highfield Road Canterbury Uniting Church 1 High Street Road, Ashburton (former St Aiden’s Uniting site) 64-72 Highfield Road, Canterbury 17-21 Duggan Street, Balwyn North Second Church of Christ, Scientist, St David’s Uniting Church Balwyn Melbourne St Bede’s Catholic Church 41 Cookson Street, Camberwell 2 Mont Albert Road, Canterbury, Canterbury 1-19 Severn Street, Balwyn North All Hallows Catholic Church St Paul’s Anglican Church Canterbury 19 Brenbeal Street, Balwyn St Christopher’s Catholic Church (German) St Bridget’s Catholic Church 595 Riversdale Road, Camberwell 2 Margaret Street, Canterbury 48 Sweyn Street, Balwyn North Balwyn Church of Christ St Dominic’s Parish Church 208 Whitehorse Road, Balwyn Glen Iris St Silas Anglican Church (inc Chinese) 816 Riversdale Road, Camberwell 81Maud Street, Balwyn North Balwyn Gospel Chapel Bao Lin Chan Monastery 2 Leonard Street, Deepdene St Dunstan’s Anglican Church 94A High Street, Glen Iris St Stephen’s Anglican Church Greythorn 163 Wattle Valley Road (Inc Chinese) Camberwell Balwyn Wesleyan Methodist Church Burwood Uniting Church 1 Woodville Street, Balwyn North 184 Balwyn Road, Balwyn 1 Hyslop Street, Glen Iris St John’s Anglican Church North Balwyn Uniting Church (former Trinity 552 Camberwell Road, Camberwell Deepdene Uniting Church Glen Iris Jehovah’s Witnesses Congregation 958 Burke Road, Balwyn Uniting site) 9 Lincoln Street, Glen Iris 172 Doncaster Road, Balwyn North St Mark’s Anglican Church 1 Canterbury Road, Camberwell Koonung Heights Uniting Church (inc Chinese) Glen Iris Uniting Church and Community Centre 50 Yeneda Street, Balwyn Our Lady of Good Counsel 200 Glen Iris Road, Glen Iris Catholic Church St John’s Anglican Church 52 Deepdene Road, Balwyn 552 Burke Road, Camberwell Melbourne Chinese Glorious Christian Church Jehovah’s Witnesses - Hawthorn Congregation 429 Burke Road, Glen Iris 23 Ropley Avenue, Balwyn St Mary’s Anglican Church 103 Bowen Street, Camberwell Melbourne Chinese Christian Church - Glen Iris St Barnabas’Anglican Church 29 Summerhill Road, Glen Iris 86 Balwyn Road, Balwyn The Salvation Army Camberwell 7-11 Bowen Street, Camberwell 16| |17

St Cecilia’s Catholic Church St Joseph’s Church (with Immaculate Deepdene Uniting Church Camberwell 37 Hillside Parade, Glen Iris Conception) 958 Burke Road, Balwyn 97 Elgin Street, Hawthorn Camberwell East Baptist Church St Faith’s Anglican Church Burwood Koonung Heights Uniting Church (inc Chinese) 139 Highfield Road, Camberwell 4-8 Charles Street, Glen Iris Strict Baptist Church/Zion Baptist Church 50 Yeneda Street, Balwyn 536 Burwood Road, Hawthorn Camberwell South Uniting Church Gospel Hall St Oswald’s Anglican Church Glen Iris Melbourne Chinese Glorious Christian Church 910 Toorak Road, Camberwell 100 High Street, Glen Iris Swinburne Chaplaincy 23 Ropley Avenue, Balwyn 34 Wakefield Street,Hawthorn Camberwell Uniting Church Hawthorn St Barnabas’Anglican Church (Inc Indonesian) Camberwell Baptist Church 86 Balwyn Road, Balwyn 314 Camberwell Road, Camberwell All Saints’ Church Kooyong 432 Riversdale Road, Hawthorn East 466 Glenferrie Road, Hawthorn St Columba’s Uniting Church Chinese Methodist Church Camberwell Chalmers Presbyterian Church 37 Banool Road, Balwyn 58 Cooloongata Road Camberwell Auburn Baptist Church 14 Rathmines Road, Hawthorn East 597 Burwood Road, Hawthorn Greek Orthodox Archdiocese of Australian Hartwell Church of Christ St Paul and St Irene Church Parish of Balwyn and Districts (Inc Mandarin) Auburn Uniting Church (Inc Greek) 3-7 Macedon Avenue, Balwyn North 248 Highfield Road, Camberwell 81 Oxley Road, Hawthorn 15 Rose Street, Hawthorn East Korean Presbyterian Church of Melbourne Our Lady of Victories Parish (Inc Korean) 548 Burke Road, Camberwell Habitat Uniting Church Ashburton (Formerly Augustine Uniting Church) 16 Walnut Road, Balwyn North 2 Minona Street, Hawthorn Second Church of Christ, Scientist, Ashburton Baptist Church North Balwyn Baptist Church Melbourne 8 Y Street, Ashburton Christ Church Anglican Church of Australia 136 Doncaster Road, Balwyn North 41 Cookson Street, Camberwell 2 Denham Street, Hawthorn Ashburton Uniting Church North Balwyn Uniting Church Shirdi Sai Sansthan (temple) 3-7 Ashburn Grove, Ashburton Church of Immaculate Conception (former St Aiden’s Uniting site) 32 Halley Avenue, Camberwell 345 Burwood Road, Hawthorn 17-21 Duggan Street, Balwyn North Korean Church of Christ in Melbourne St Christopher’s Catholic Church (German) (Inc Korean) St Bede’s Catholic Church 595 Riversdale Road, Camberwell Hawthorn Presbyterian Church 16 St Georges Crescent, Ashburton 1-19 Severn Street, Balwyn North 580 Glenferrie Road, Hawthorn St Dominic’s Parish Church St Michael’s Parish St Bridget’s Catholic Church 816 Riversdale Road, Camberwell Hawthorn West Baptist Church 268 High Street, Ashburton 36 Barton Street, Hawthorn 48 Sweyn Street, Balwyn North St Dunstan’s Anglican Church The Presbyterian Church of Ashburton St Silas Anglican Church (inc Chinese) 163 Wattle Valley Road, Camberwell Hawthorn West Uniting Church 1 High Street Road, Ashburton 10 Power Street, Hawthorn 81Maud Street, Balwyn North St John’s Anglican Church 552 Camberwell Road, Camberwell Hidden Words - Baha’i Faith Balwyn St Stephen’s Anglican Church Greythorn 351 Burwood Road Hawthorn (Inc Chinese) All Hallows Catholic Church 1 Woodville Street, Balwyn North St Mark’s Anglican Church 1 Canterbury Road, Camberwell Order of Capuchin Franciscan Friars (Inc Italian) 19 Brenbeal Street, Balwyn 182 Power Street, Hawthorn North Balwyn Uniting Church (former Trinity Balwyn Church of Christ Uniting site) St John’s Anglican Church 552 Burke Road, Camberwell Seventh Day Adventist Church Auburn 208 Whitehorse Road, Balwyn 172 Doncaster Road, Balwyn North 49A Road, Hawthorn Balwyn Gospel Chapel Our Lady of Good Counsel St Mary’s Anglican Church 103 Bowen Street, Camberwell St Columb’s Anglican Church 2 Leonard Street, Deepdene Catholic Church 5 St Columb’s Street, Hawthorn 52 Deepdene Road, Balwyn Balwyn Wesleyan Methodist Church 184 Balwyn Road, Balwyn 18| |19

The Salvation Army Camberwell St Cecilia’s Catholic Church St Joseph’s Church (with Immaculate St Hilary’s Anglican Church Kew 7-11 Bowen Street, Camberwell 37 Hillside Parade, Glen Iris Conception) 29 Rowland Street, Kew 97 Elgin Street, Hawthorn Trinity Presbyterian Church Camberwell St Faith’s Anglican Church Burwood Chinese Baptist Church (Inc Chinese) 581 Riversdale Road, Camberwell 4-8 Charles Street, Glen Iris Strict Baptist Church/Zion Baptist Church 8-12 Woodlands Avenue, Kew East 536 Burwood Road, Hawthorn Vision Church of Christ Camberwell St Oswald’s Anglican Church Glen Iris Kew East Uniting Church 620 Riversdale Road, Camberwell 100 High Street, Glen Iris Swinburne Chaplaincy 142 Normanby Road, Kew East 34 Wakefield Street,Hawthorn Hawthorn Leo Baeck Centre for Progressive Judaism Inc Canterbury Camberwell Baptist Church 33-37 Harp Road, Kew East 432 Riversdale Road, Hawthorn East Canterbury Balwyn Road Uniting Church All Saints’ Church Kooyong St Anne’s Catholic Church 15A Balwyn Road, Canterbury 466 Glenferrie Road, Hawthorn Chalmers Presbyterian Church 55 Windella Avenue, Kew East 14 Rathmines Road, Hawthorn East Canterbury Baptist Church Auburn Baptist Church St Paul’s Anglican Church East Kew 1A Balwyn Road, Canterbury 597 Burwood Road, Hawthorn St Paul and St Irene Church 63 Windella Avenue, Kew East (Inc Greek) Canterbury Presbyterian Church Auburn Uniting Church 15 Rose Street, Hawthorn East (Inc Japanese & Korean) 81 Oxley Road, Hawthorn Surrey Hills 146 Canterbury Road, Canterbury Habitat Uniting Church Kew Balwyn Baptist Church Christadelphian Church (Formerly Augustine Uniting Church) 1A Parring Road, Surrey Hills 2 Faversham Road, Canterbury 2 Minona Street, Hawthorn Bet Nachman Synagogue 53 Walpole Street, Kew Holy Trinity Anglican Church Surrey Hills Highfield Road Canterbury Uniting Church Christ Church Anglican Church of Australia 177 Union Road, Surrey Hills 64-72 Highfield Road, Canterbury 2 Denham Street, Hawthorn Carmelite Monastery 94 Stevenson Street, Kew Indonesian Baptist Congregation St David’s Uniting Church Church of Immaculate Conception 1A Parring Road, Surrey Hills 2 Mont Albert Road, Canterbury, Canterbury 345 Burwood Road, Hawthorn Holy Trinity Anglican Church Kew (Inc mandarin) Latvian Congregation of Melbourne St Paul’s Anglican Church Canterbury Hawthorn Presbyterian Church 251 High Street, Kew 38 Warrigal Road, Surrey Hills 2 Margaret Street, Canterbury 580 Glenferrie Road, Hawthorn Kew Baptist Church (Inc Vietnamese) Our Holy Redeemer Catholic Church Hawthorn West Baptist Church 10 Highbury Grove, Kew 311 Mont Albert Road, Surrey Hills Glen Iris 36 Barton Street, Hawthorn Kew Uniting Church (Inc Korean) St Mary’s Armenian Apostolic Church Bao Lin Chan Monastery Hawthorn West Uniting Church 23 Highbury Grove, Kew 2 Norfolk Road, Surrey Hills 94A High Street, Glen Iris 10 Power Street, Hawthorn Melbourne Chinese Christian Church - Kew Seventh Day Adventist Church Burwood Uniting Church Hidden Words - Baha’i Faith 28 Union Street, Kew 43 York Street, Surrey Hills 1 Hyslop Street, Glen Iris 351 Burwood Road Hawthorn Melbourne Life Christian Church St Stephen’s Presbyterian Church Glen Iris Jehovah’s Witnesses Congregation Order of Capuchin Franciscan Friars (Inc Italian) 301 Cotham Road, Kew 650 Canterbury Road, Surrey Hills 9 Lincoln Street, Glen Iris 182 Power Street, Hawthorn

Glen Iris Uniting Church and Community Centre Pallottine Community The Avenue Church of Christ Surrey Hills Seventh Day Adventist Church Auburn 200 Glen Iris Road, Glen Iris 85 Studley Park Road, Kew 1 The Avenue, Surrey Hills 49A Victoria Road, Hawthorn Jehovah’s Witnesses - Hawthorn Congregation Russian Catholic Centre 429 Burke Road, Glen Iris St Columb’s Anglican Church 24 Stevenson Street, Kew 5 St Columb’s Street, Hawthorn Melbourne Chinese Christian Church - Glen Iris Sacred Heart Catholic Church 29 Summerhill Road, Glen Iris 116 Cotham Road, Kew 20| |21

Men’s Shed Men’s Health Women’s groups and services Kew Neighbourhood & Learning Centre Alfred Foundation Information and support for women, supplied by women. Support is offered through one-to-one contact in 2-12 Derby Street, Kew Phone: 9276 3222 person, over the phone and online. The Older Women’s Network and Ladies Group provide support through Phone: 9853 3126 [email protected] conversations with others who share similar interests, support groups and by providing information. www.kewnlc.org.au/about Men, Separation and Parenting / Inroads Dads in Distress (DIDS) Relationships Victoria, 46 Princess Street, Kew Women’s Information and Referral Exchange GOLD – Growing Older, Living Dangerously The Craig Family Centre Phone: 9261 8700 (WIRE): Craig Family Centre 7 Samarinda Avenue, Ashburton www.relationshipsvictoria.com.au 372 Spencer Street, Melbourne 7 Samarinda Avenue, Ashburton Phone: 1300 853 437 Phone: 9885 7789 www.wire.org.au www.dadsindistress.asn.au Men’s Carers Group Email: [email protected] Uniting Aged Care – Elgin Street Centre Australian Vietnamese Women’s www.craigfc.org.au 93-95 Elgin Street, Hawthorn Welfare Association Phone: 9815 0155 31-32 Lennox Street, Richmond A Day Out – Ladies Group Phone: 9428 9078 or 9396 1922 Uniting Aged Care, Auburn Centre Email: [email protected] 93-95 Elgin Street, Hawthorn www.avwa.org.au Phone: 9818 4484 Email: [email protected] Pets and companion animals www.unitingagewell.org Pets are a great avenue for social support, as they provide companionship and promote an opportunity for increased physical activity.

For people who are housebound and not able to This is a list of companion animal associations, Men’s groups and services care for a pet, this service offers to have a pet come who provide information and services within the Specific men’s groups and services provide care and support for men only. Some groups are tailored to into your home to visit accompanied by a carer: community: meet the needs of male carers; others focus on exercise, health and wellbeing, while others focus on parenting needs. Friendship and understanding is an integral element of the men’s groups and services. Pet Pals Guide Dogs Victoria (GDV) Wesley Do Care 2-6 Chandler Highway, Kew 7th Floor/ 280 Thomas St, Dandenong Phone: 9854 4444 Older Men: New Ideas (OMNI) Men’s Go Group Email: [email protected] Canterbury Memorial Home Units City of Boroondara Phone: 9794 3000 www.guidedogsvictoria.com.au 152/162 Canterbury Road, Canterbury Phone: 9278 4777 Email: [email protected] Phone: 9819 0992 www wesley.org.au Lions Hearing Dogs Men’s Group and Men’s Shed Mt Barker Road, Verdun SA 5245 Inner East Community Health Service Uniting Age Care – Auburn Centre For owners who have pets but who are unable Cnr Mt Barker Road & Onkaparinga Valley Road, 378 Burwood Road, Hawthorn 93 Elgin Street, Hawthorn to care for them effectively, this service can help: Verdun SA 5245 Phone: 9819 0992 Phone: 9818 4484 Phone: (08) 8388 7836 Email : [email protected] Companion Animal Volunteer Evergreen Centre, Email: [email protected] www.unitingagewell.org Support Program 45 Talbot Avenue, Balwyn North Balwyn Evergreen Centre www.hearingdogs.asn.au Phone: 9836 7640 Men’s Shed 45 Talbot Avenue, Balwyn More programs can be found online at: www.cotavic.org.au/programs-events/omni Alamein Neighbourhood and Learning Centre Phone: 9836 9681 49 Ashburn Grove, Ashburton www.balwynevergreen.org.au The Australian Directory of Human Animal Balwyn Blokes Phone: 9885 9401 Interaction Programs Balwyn Evergreen Centre Email: [email protected] Additionally, there are support programs for www.humananimalinteraction.org.au/category/ 45 Talbot Avenue, Balwyn www.alameinnlc.org.au Phone: 9836 9681 people coming to terms with the loss of their pet: assistance www.balwynevergreen.org.au The Wesley Do Care Fortnighters The Companion Animal Loss 7th Floor, 280 Thomas St, Dandenong Support Group Boroondara Blokes Phone: 9794 3000 Australian Centre for Grief and Bereavement BASSCare Canterbury Centre Email: [email protected] 253 Wellington Road Mulgrave 2 Rochester Road, Canterbury www.wesley.org.au Phone: 9880 4709 Phone: 9265 2100 www.basscare.org.au [email protected] 22| |23

Further education Libraries Further education provides an opportunity for continued learning. Options in Boroondara range The City of Boroondara Library Service has five suburban libraries which include collections from short courses at neighbourhood houses to more formal educational training at a tertiary of large print books, talking books, downloadable audio books, videos, magazines, DVDs level. For many of the programs offered, no prior educational qualifications are required, and and CDs. Other programs and services include the Computer Savvy Seniors, Home Library the aim of the course is to stimulate participants and create a supportive learning environment. Service, book groups and intergenerational book reading time.

Boroondara’s Neighbourhood Houses and Camberwell Community Centre Computer Savvy Seniors is a free peer-training Vision Australia Information Community Centre Education Programs: 33 Fairholm Grove program in which seniors are matched with Phone: 9882 2611 a trainer who teaches the basics of word Library Service Email: camberwellcommunitycentre.org.au processing, the internet and email. This training Ashburton This service provides information and reading in www.camberwellcommunitycentre.org.au can be held at a Boroondara library, in an aged accessible formats for people with a print disability. care facility or in the home. Alamein Neighbourhood Kew and Learning Centre Formats include audiotapes, CDs, DAISY CDs, Additionally, the Home Library Service delivers 49 Ashburn Grove Kew Neighbourhood Learning Centre Braille, and audio-described videos. National daily a full range of library materials to Boroondara Phone: 9885 9401 2-12 Derby Street news and some magazines are also available on residents who are housebound, or who live in Email: [email protected] Phone: 9853 3126 the telephone to all registered library members. nursing homes or residential facilities. www.alameinnlc.org.au Email: [email protected] www.kewnlc.org.au Vision Australia More information? Ashburton Community Centre 454 Glenferrie Road, Kooyong Phone the Library Service on 9278 4666. 160 High Street Surrey Hills Phone: 1300 847 466 Phone: 9885 7952 Or visit our libraries: www.visionaustralia.org.au Surrey Hills Neighbourhood Centre Email: [email protected] 157 Union Road Ashburton www.ashburtoncc.org.au Phone: 9890 2467 154 High Street, Ashburton www.surreyhillsnc.org.au Phone: 9278 4666 The Craig Family Centre

7 Samarinda Avenue Hawthorn Community Education Centre Phone: 9885 7789 Balwyn 32 Henry Street, Hawthorn 336 Whitehorse Road, Balwyn Email: [email protected] 584-586 Glenferrie Rd, Hawthorn Phone: 9278 4666 www.craigfc.org.au Phone: 9819 2629 Balwyn Phone: 9819 5758 Camberwell Email: [email protected] 25 Inglesby Road, Camberwell Balwyn Community Centre www.hcec.edu.au Phone: 9278 4666 412 Whitehorse Road, Surrey Hills Phone: 9836 7942 Swinburne University of Technology Hawthorn Email: [email protected] Phone: 1300 275 794 584 Glenferrie Road, Hawthorn www.balwyncc.org.au www.swinburne.edu.au Phone: 9278 4666

Canterbury University of the Third Age (U3A) Hawthorn Kew 26 Sinclair Avenue, Glen Iris Corner Cotham Road and Civic Drive, Kew Canterbury Neighbourhood House Phone: 9821 0282 Phone: 9278 4666 2 Rochester Road, Canterbury Email: [email protected] Phone: 9830 4214 www.u3ahawthorn.org.au www.canterburynh.org.au Camberwell University of the Third Age (U3A) Deepdene Deepdene Uniting Church Halls Bowen Street Community Centre 958 Burke Road, Balwyn 102 Bowen Street Phone: 9817 7736 Phone: 9889 0791 Email: [email protected] Email: [email protected] www.u3adeepdene.org.au www.bowenstreet.org.au 24| Medical support |25

In an emergency: dial 000 Community health Austin Health 145 Studley Road, Heidelberg Community health centres provide flexible Phone: 9496 5000 • Ask for police, ambulance or fire brigade and state your location. community health services, to promote health www.austin.org.au and wellbeing. • Do not hang up. Health, Ageing and Disability Services Craig Community Health Centre (CHC) City of Boroondara 7 Samarinda Avenue, Ashburton 8 Inglesby Road, Camberwell VIC 3124 Phone: 9885 7789 Phone: 9278 4777 Hospital and medical services www.craigfc.org.au www.boroondara.vic.gov.au

Hospitals provide care for acute illness, rehabilitation and specialty medical services. Elgin Street Day Therapy Centre 93 Elgin Street, Hawthorn Rehabilitation services – Phone: 9815 0155 inpatient and outpatient Acute public hospitals Aged care services www.uniting agewell.org servicing Boroondara Rehabilitation services assist people to regain Aged care services provide specialised support Inner East Community Health skills and enhance their ability to function safely for older people. Services include assistance For information and an A-Z listing of all acute 378 Burwood Road, Hawthorn and to prevent further injury or illness. These from a team of health professionals including hospitals in Victoria visit Phone: 9818 6703 services can be conducted in a hospital setting, geriatricians, physiotherapists, speech www.health.vic.gov.au/hospitals www.iehealth.org.au or through private allied health therapies. pathologists, occupational therapists, social workers, as well as nurses and Alfred Hospital Below is a list of health service providers and Epworth Rehabilitation Camberwell (Private) medical practitioners. Commercial Road, Melbourne contacts that offer assistance with healthcare and 888 Toorak Road, Camberwell Phone: 9076 2000 support services: Phone: 9809 2444 www.alfred.org.au Aged Care Assessment Service (ACAS) www.epworth.org.au 283 Cotham Road, Kew Benetas In Home Nursing and Support Austin Hospital Phone: 9816 0566 Level 1/789 Toorak Road, Hawthorn East Peter James Centre 145 Studley Road, Heidelberg www.svhm.org.au Phone: 9830 1895 Mahoneys Road, Burwood East Phone: 9496 5000 [email protected] Phone: 9881 1888 www.austin.org.au My Aged Care www.easternhealth.org.au Phone: 1300 272 273 Inner Melbourne Post Acute Care (IMPAC) Box Hill Hospital www.myagedcare.gov.au for post acute care after hospital or rehabilitation St Vincent’s Community Rehabilitation Centre 8 Arnold Street, Box Hill 23 Lennox Street, Richmond North (St V’s CRC) Phone: 1300 342 255 Caritas Christi Palliative and Aged Care Services Phone: 9420 1357 283 Cotham Road, Kew www.easternhealth.org.au 104 Studley Park Road, Kew www.nrch.com.au Phone: 9816 0660 Phone: 9853 2344 www.svhm.org.au Nurse on Call Royal Melbourne Hospital www.svhm.org.au Phone: 1300 606 024 Grattan Street, Parkville Palliative care services Phone: 9342 7000 St George’s Health Service www.health.vic.gov.au/nursecall www.rmh.mh.org.au 283 Cotham Road, Kew Palliative care services assist people with end of Royal District Nursing Service (RDNS) Phone: 9272 0444 life, through treating of physical symptoms and 690 Elgar Road, Box Hill North St Vincent’s Hospital www.svhm.org.au respecting social and spiritual health concerns. Phone: 1300 334 455 41 Victoria Parade, Fitzroy www.rdns.com.au Phone: 9288 2211 Caritas Christi Palliative and Aged Care Services www.svhm.org.au St Vincent’s Health 104 Studley Park Road, Kew 41 Victoria Parade, Fitzroy Phone: 9853 2344 Phone: 9288 2211 www.svhm.org.au www.svhm.org.au Eastern Palliative Care Association (EPC) St Vincent’s Hospital Admission Risk Program Level 1 Building 2, (HARP) 630 Mitcham Road, Mitcham 41 Victoria Parade, Fitzroy Phone: 1300 130 813 Phone: 1300 131 470 www.eastpallcare.asn.au www.svhm.org.au 26| |27

Blue Cross Extended Aged Care in the Home Home care package providers 381 Tooronga Road, Hawthorn East The Australian government introduced new Home Care Packages on August 1, 2013. A Home Phone: 1300 361 872 (EACH) www.bluecross.com.au Care Package provides services that will help you to remain at home for as long as possible, Here is a list of EACH service providers. Contact as well as providing choice and flexibility in the way that the care and support is provided. them directly for specific locations of care: Care Connect

283 Cotham Road, Kew There are four levels of Home Care Packages: annecto Phone: 9816 9751 • Level 1 supports people with basic care needs 41-43 Ringwood Street, Ringwood www.careconnect.org.au • Level 2 supports people with low level care needs (formerly Community Aged Care Packages) Phone: 9876 0122 • Level 3 supports people with intermediate care needs www.annecto.org.au Catholic Homes Community Care • Level 4 supports people with high level care needs (formerly Extended Aged Care at Home and Extended Aged 2 Domville Avenue, Hawthorn East Care at Home Dementia packages) apto Phone: 8862 9000 2/16-18 Croydon Rd, Croydon VIC 3136 For more information, visit the My Aged Care website: www.myagedcare.gov.au/aged-care-services/ Phone: 9725 3219 CO.AS.IT (Italian) home-care-packages or call My Aged Care on 1800 200 422. www.apto.com.au 189 Faraday Street, Carlton

Phone: 9349 9000 BaptCare www.coasit.com.au Aged care package providers 1/1193 Toorak Road, Camberwell Phone: 9831 7222 Chinese Community Social Services Inc Aged care packages offer older people, or those with a disability, the extra support needed to remain at www.baptcare.com.au home, through case management and subsidised hours of care. Suite 9A, 17 Market Street, Box Hill Phone: 9898 1965 Benetas Email: [email protected] Aged Care Assessment Service (ACAS) apto Level 1/789 Toorak Road, Hawthorn East www.ccssci.org.au St George’s Health Service 2/16-18 Croydon Road, Croydon Phone: 8823 7900 283 Cotham Road, Kew Phone: 9725 3219 www.benetas.com.au Fronditha Care Phone: 9816 0566 www.apto.com.au Phone: 9552 4100 www.svhm.org.au/patients/Pages/StGeorges.aspx Care Connect www.fronditha.org Australian Croatian Community Services 283 Cotham Road, Kew

Aged Care Assessment Service (ACAS) has 4-8 Parker St, Footscray Phone: 9816 9751 Royal District Nursing Service (RDNS) an allied health team who assesses the options Phone: 9689 5811 www.careconnect.org.au 31 Alma Road, St Kilda available to older people. ACAS is a free service, www.accs.asn.au Phone: 9536 5222 and is required to determine eligibility for Royal District Nursing Service (RDNS) Email: [email protected] packages – except Linkages packages. Australian Greek Welfare Society 31 Alma Road, St Kilda www.rdns.com.au Linkages packages can be accessed by: 7 Union Street, Brunswick Phone: 9536 5222 Phone: 9388 9998 Email: [email protected] Uniting Care Life Assist Uniting Care Community Options (UCCO) 540 Springvale Road, Glen Waverley www.agws.com.au 540 Springvale Road, Glen Waverley Phone: 9239 2500 Phone: 9239 2500 www.lifeassist.org.au Australian Multicultural Community Services www.ucco.org.au 111 Hampstead Road, Maidstone Phone: 9689 9170 Commonwealth Aged Care www.amcservices.org.au

Packages (CACP) BaptCare Aboriginal Community Elders Services 1/1193 Toorak Road, Camberwell 5-6 Parkview Avenue, East Brunswick Phone: 9831 7222 Phone: 9383 4244 www.baptcare.com.au www.acesinc.org.au Benetas Annecto Level 1/789 Toorak Road, Hawthorn East 41-43 Ringwood Street, Ringwood Phone: 8823 7900 Phone: 9888 5559 www.benetas.com.au www.annecto.org.au 28| |28 |29

Mental health and counselling Condition-specific organisations and programs Mental health support services include counselling, support groups for clients and carers, provision Many of these organisations provide education, information, counselling, library and resource of information, and illness-specific support and treatment. centres, as well as conduct support groups.

Aged Persons Mental Health Service Hawthorn Community Mental Health Centre Able Australia Disability services Parkinson’s Support Group Peter James Centre 32 Henry Street, Hawthorn. Phone: 9819 2629 616 Riversdale Rd, Camberwell VIC St Marks Church Hall Mahoneys Road, Burwood East 584-586 Glenferrie Rd, Hawthorn. Phone: 9819 5758 Phone: 1300 225 369 corner Burke and Canterbury roads, Camberwell Phone: 9881 1888 Email: [email protected] www.ableaustralia.org.au Phone: 1800 644 189 www.easternhealth.org.au www.hch.org.au www.health.vic.gov.au/mentalhealth/services/aged Guide Dogs Victoria (GDV) Boroondara Stroke Support Group Mental Illness Fellowship 2-6 Chandler Highway, Kew 378 Burwood Road, Hawthorn Alcohol Related Brain Injury Australian Services 276 Heidelberg Road, Fairfield Phone: 9854 4444 Phone: 9818 2511 (ARBIAS) Phone: 8486 4200; Helpline: 8486 4222 Email: [email protected] www.bssg.org.au 27 Hope Street, Brunswick www.mifellowship.org www.guidedogsvictoria.com.au Phone: 8388 1222 Polio Services Victoria www.arbias.org.au Psychiatric Triage Alzheimer’s Australia 4 Nicholson Street, Fitzroy St Vincent’s Hospital 98 Riversdale Road, Hawthorn Phone: 9288 3900 or 1800 030 324 Association of Relatives and Friends of the 41 Victoria Parade, East Melbourne Phone: 1800 100 500 www.psv.svhm.org.au Emotionally and Mentally Ill (ARAFEMI) Phone: 1300 558 862 www.alzheimers.org.au 270 Auburn Road, Hawthorn Bladder and bowel services Phone: 9810 9300 Wellbeing clinic for older adults Huntington’s Disease Association Victoria National Continence Helpline www.arafemi.org.au Swinburne Psychology Clinic 98 16 Wakefield St, Hawthorn, Victoria 3122 Phone: 1800 330 066 Level 4, George Swinburne Building, PO Box 2112, Hawthorn, VIC 3122 www.bladderbowel.gov.au/ beyondblue 34 Wakefield St, Hawthorn 3122 Phone: 1800 063 501 or 03 9818 6333 PO Box 6100, Hawthorn West VIC 3122 Phone: 9214 8653 www.huntingtonsvic.org.au Smoking cessation Phone: Info Line 1300 224 636 www.swinburne.edu.au/lss/psychology/pc/older- Talk to your GP, community health service or Quit. www.beyondblue.org.au adults Anxiety Recovery Centre www.quit.org.au 292 Canterbury Road, Surrey Hills Camcare: for counselling and advice Phone: 1300 269 438 or 9830 0566 Breast Cancer Network Australia 51 St Johns Avenue, Camberwell www.arcvic.com.au 293 Camberwell Road, Camberwell Phone: 9831 1900 Phone: 1800 500 258 www.camcare.org.au Diabetes Australia www.bcna.org.au Phone: 1300 136 588 ReConnexion: for panic, anxiety, depression hwww.diabetesvic.org.au Victorian Continence Resource Centre and tranquillizer dependency. 1 Yarra Boulevard, Kew VIC 3101 1939 Malvern Road, Malvern East VIC Australia 3145 Arthritis Victoria Phone: 9816 8266 Phone: 1300 273 266 or 9809 8200 263-265 Kooyong Road, Elsternwick www.continencevictoria.org.au www.reconnexion.org.au Phone: 1800 263 265 or 03 8531 8000 www.arthritisvic.org.au Vision Australia The Victoria Clinic: for inpatient and day program 454 Glenferrie Road, Kooyong mental health assistance Motor Neurone Disease Association Phone: 1300 847 466 or 9864 9222 342 Malvern Road, Prahran 265 Canterbury Road, Canterbury www.visionaustralia.org.au Phone: 9526 0200 Phone: 9830 2122 www.mnd.asn.au

Better Hearing Australia 5 High Street, Prahran Phone: 1300 242 842 www.betterhearing.org.au 30| |30 |31

Dementia care and support Carer support and respite Dementia is a general term used to describe pathological changes in the brain which can affect A carer is a friend or relative who looks after someone who is ill, has a disability, or is older. memory, behaviour, personality and functional capacity. It is a highly complex condition and affects They offer help on an informal, voluntary and usually long-term basis. It is a challenging but no two people the same way. Dementia-specific services provide information, education, social rewarding role and fortunately there is support available in many different forms. support, stimulation and care for those affected, and support and respite for their carers. Respite provides care for carers and recipients alike, The Caring Café at Inner East Community Health Alzheimer’s Australia Victoria Maranoa House and provides an opportunity for temporary relief from Service& Hawthorn community house 98-104 Riversdale Road, Hawthorn VIC 3122 10 Faversham Road, Canterbury tasks associated with care-giving. It can include 283 Church Street, Richmond Phone: 9815 7800 Phone: 8809 4979 respite within the home for regular allocated periods Phone: 9006 6580 www.alzheimers.org.au www.basscare.org.au or planned one-off occasions, involvement in day 32 Henry St, Hawthorn centre programs and in residential care facilities. In an Phone: 9819 2629 Cognitive Dementia and Memory Service (CDAMS) Sefton Club Uniting Aged Care emergency respite can be organised promptly. www.iechs.com.au for diagnosis 111A Denham Street, Hawthorn www.hch.org.au St George’s Health, Cotham Road, Kew Phone: 9818 1829 Phone: 9816 0577 Email: [email protected] Carer support and resources Uniting Aged Care – National Respite For www.health.vic.gov.au/subacute/cdams.htm www.unitingagewell.org Carers Program Carers Victoria 17 Jolimont Road, Forest Hill Aged Psychiatry Assessment and Treatment The Caring Café at Inner East Community Health Level 1/37 Albert Street, Footscray Phone: 9845 3143 Team (APATT) Service & Hawthorn community house Phone: 1800 242 636 – Carer Advisory Line Phone: 9816 0443 283 Church Street, Richmond. Phone: 9006 6580 Phone: 9396 9500 Companion Card www.www.svhm.org.au 32 Henry St, Hawthorn. Phone: 9819 2629 www.carersvic.org.au Phone: 1800 650 611 (freecall) www.iechs.com.au www.companioncard.org.au Dementia-specific programs in Boroondara: www.hch.org.au City of Boroondara Health, Ageing and Disability Services Samarinda Samarinda Aged Services Caring in the Home – from Inner East Phone: 9278 4777 Diamond Day Respite Elsie Salter House Community Health www.boroondara.vic.gov.au 286 High Street, Ashburton Samarinda Aged Services 283 Church Street, Richmond Phone: 9885 0062 11 Marquis Street, Ashburton Phone: 9006 6580 Commonwealth Respite and Carelink www.samarinda.org.au Phone: 9885 6426 www.iechs.com.au Centre (CRCC) Email: [email protected] Phone: 1800 052 222 *The companion card can be used to enable companions www.samarinda.org.au After hours: 1800 059 059 and carers travelling with card holders to free travel on www.lifeassist.org.au/lifeassist-crcc public transport and free entry to many venues. 32| Community support |33

Support groups Uniting Age Well – Elgin Street Centre Community support can provide assistance to older people, and ensure they 93 Elgin Street, Hawthorn are able to maintain independence and autonomy. Services include community Boroondara has a number of support groups Phone: 9815 0155 for carers, some of which are condition-specific. www.unitingagewell.org transport, food services, exercise and fitness options and housing and residential These provide an opportunity for people to care services. develop friendships with other carers, and provide Caring in the Home – from Inner East information and activities such as social outings. Community Health 283 Church Street, Richmond Alzheimer’s Australia Victoria Phone: 9006 6580 Volunteering 98-104 Riversdale Road, Hawthorn VIC 3122 www.iechs.com.au Volunteers provide invaluable services in the community, through the donation of their time, Phone: 9815 7800 experiences and skills. Volunteering can include caring for elderly people or people with Maranoa Carers Group www.alzheimers.org.au disabilities by providing transport or food preparation, or by assisting with sales, promotion and 10 Faversham Road, Canterbury Anxiety Recovery Centre Phone: 8809 4979 socialisation through social groups and outings. 292 Canterbury Road, Surrey Hills www.basscare.org.au Phone: 9830 0566 www.arcvic.org.au Listed below are volunteer services that provide Benetas Aids and equipment assistance to the community. These services 361 Mitcham Road, Mitcham Balwyn Evergreen Centre are always looking for more volunteers to Phone: 8804 1101 45 Talbot Avenue, Balwyn State-wide equipment program provide this assistance, you might consider Email: [email protected] Phone: 9836 9681 volunteering yourself: www.benetas.com.au www.balwynwelfare.org.au (SWEP) Samarinda Aged Services The Victorian state-wide equipment program Boroondara Volunteer Resource Centre Marwal Centre Services 286 High Street, Ashburton (SWEP) provides eligible people with a 8 Inglesby Road, Camberwell 9 Marwal Avenue, North Balwyn Phone: 9885 0062 permanent or long-term disability, subsidised aids Phone: 9278 4444 Phone: 9819 7194 Email: [email protected] Email: [email protected] and equipment. This enhances independence in Email: [email protected] www.boroondara.vic.gov.au/bvrc www.samarinda.org.au www.basscare.org.au their home, facilitates community participation and supports families and carers. Volunteer Alliance Villa Maria Catholic Homes Boroondara Stroke Support Group 296 High Street, Ashburton 6 Studley Park Road, Kew Contact council on 9278 4444 With a referral from an allied health therapist, Phone: 9885 3815 Phone: 9855 7600 www.bssg.org.au aids for daily activities, such as wheelchairs and Email: [email protected] www.vmch.com.au shower stools, and home and car modifications www.ashburtonsupport.org.au Motor Neurone Disease Association are available. The waiting list for all types of 265 Canterbury Road, Canterbury aids and equipment can vary significantly but is Wesley Do Care Phone: 9830 2122 usually between six and nine months. 7th Floor, 280 Thomas St, Dandenong www.mnd.asn.au Phone: 9794 3000 SWEP - State Wide Equipment Program Email: [email protected] The Caring Café at Inner East Community Health PO Box 1993, Bakery Hill VIC 3354 www.wesley.org.au Service & Hawthorn community house Phone: 1300 747 937 283 Church Street, Richmond www.swep.bhs.org.au Phone: 9006 6580 Baptcare 32 Henry St, Hawthorn 1193 Toorak Road, Camberwell Phone: 9819 2629 Private aids and Phone: 9831 7237 – Coordinator of www.iechs.com.au equipment agencies Volunteer Services www.hch.org.au Email: [email protected] Private aids and equipment agencies may offer Email: [email protected] Sefton Club (Uniting Aged Care) advice and hire or sales of aids and equipment 111A Denham Street, Hawthorn goods. Specialised information is available from Phone: 9818 1829 specific agencies, such as Vision Australia and Email: [email protected] Australian Hearing. To find a range of private www.unitingagewell.org aids and equipment please search the internet or check your local phone directory. 34| |35

Transport Food services Transport services assist people who are unable to provide their own transport greater Nutritious, appetising and culturally appropriate meals are available to individuals who mobility to participate in wide-ranging activities. These services can be provided by otherwise don’t have a means of supporting their nutritional needs. Meals can be delivered on volunteers, through agencies or through taxi services. a daily basis or several days in advance. Specific dietary requirements can be accommodated (eg gluten free, vitamised and diabetic suitability). To organise home-delivered meals within the City of Boroondara, phone 9278 4777. Travellers Aid RACV Scooter and Wheelchair Assistance Provides services and support for people using costs apply transport around Melbourne Flinders Street and Phone: 13 72 28 Dining room meals shared with others at a Delivered meals: These organisations deliver meals Southern Cross train stations. www.racv.com.au central location keep you healthy and part of according to geographical area to people who are Phone: 9654 2600 for general enquiries the community. The following locations can be unable to cook for themselves: Sustainable Transport contacted in advance to book a meal: Australian Red Patient Transport 8 Inglesby Road, Camberwell Ashburton Support Services 23-47 Villiers Street, North Melbourne Phone: 9278 4444 Phone: 9885 6443 Phone: 03 8327 7700 or 1800 131 701 Ashburton Support Services 296 High Street, Ashburton www.redcross.org.au Wiser Driver Courses BASS Care Canterbury Centre Phone: 9885 0860 Hawthorn Community Education Centre Phone: 9880 4703 Email: [email protected] City of Boroondara Hawthorn Community House www.ashburtonsupoort.org.au Community Transport Service 32 Henry Street, Hawthorn BASS Care Marwal Centre 8 Inglesby Road, Camberwell Phone: 9819 2629 Phone: 9819 7194 Phone: 9278 4777 584-586 Glenferrie Rd, Hawthorn BASS Care Marwal Centre www.boroondara.vic.gov.au Phone: 9819 5758 City of Boroondara 9 Marwal Avenue, Balwyn Email: [email protected] Phone: 9278 4777 Phone: 9836 9681 www.hch.org.au For scooter users, there are a number of groups Phone: 9819 7194 Email: [email protected] and services that provide information on scooter Multi-Purpose Taxi Program, a doctor FREE food sharing service: Volunteer cooks in the www.basscare.org.au safety and care. must apply for the voucher to be issued community pair with socially isolated older people Victorian Taxi Directorate (diners) in their neighbourhood. Cooks deliver a Balwyn Evergreen Centre Boroondara Access 4 All Network Phone: 1800 638 802 portion of their home cooked meal and share some 45 Talbot Avenue, Balwyn 8 Inglesby Road, Camberwell www.taxi.vic.gov.au time with their allocated diner: Phone: 9836 9681 Phone: 9278 4777 www.balwynevergreen.org.au Provides practical come and try sessions for people Disabled Persons’ Parking Permits Casserole Club using a mobility device. 8 Inglesby Road, Camberwell City of Boroondara Phone: 9278 4444 BASS Care Phone: 9278 4777 Canterbury Centre Scooter Safety and Education Program www.boroondara.vic.gov.au 2 Rochester Road, Canterbury Hawthorn Community House Phone: 9880 4702 32 Henry Street, Hawthorn Home delivered: Fresh chilled or frozen meals are www.basscare.org.au Phone: 9819 2629 available for you to buy. The menus offer a range of 584-586 Glenferrie Rd, Hawthorn dishes to choose from such as soups, main dishes Phone: 9819 5758 and desserts. Menus also include soft food choices, Email: [email protected] such as mince or fish dishes and some providers www.hch.org.au cater for individual dietary requirements.

Most meals are served in containers that allow them to the re-heated in a microwave oven. To find private companies who sell these devices please search the internet or check your local phone directory. 36| |36 |37

Exercise and fitness Housing, accommodation and Exercise is an essential element of health and wellbeing. It helps to maintain all of the residential care services vital systems of the body. Exercise routines can be adapted for older people, allowing people to keep fit in a suitable manner at all ages. Accommodation services in Boroondara are comprised of a range of private and government-funded nursing homes, hostels, independent living units, supported residential services and retirement villages, each providing differing levels of care. If More than 100 classes designed for citizens over- Hawthorn Aquatic 55 are held each week in Boroondara, with groups and Leisure Centre a resident requires hostel or nursing home care, an Aged Care Assessment must be operating from more than 20 venues including 1 Grace Street, Hawthorn completed. Details of how to go about this are provided below. community centres and neighbourhood houses. Phone: 8393 9500 Email: [email protected] For a list of all government-funded and privately- Eastcare (Salvation Army) A more detailed listing of exercise classes is www.hawthorn.boroondaraleisure.com.au operated aged care facilities in Boroondara 16 Church Street, Hawthorn available separately from Council’s website contact Council on 9278 4777. Phone: 9851 7800 www.boroondara.vic.gov.au or contact Health, Elgin Street Day Therapy Centre www.salvationarmy.org/eastcare Ageing and Disability Services on 9278 4777. 93-95 Elgin Street, Hawthorn VIC 3122 Alternatively, this list can be downloaded from Phone: 9815 0155 DPS Publishing at www.agedcareguide.com.au Housing for the Aged Action Group: YMCA www.unitingagewell.org/Pages/Day-Therapy- or the Commonwealth Department of Health and provides housing advocacy for older people Phone: 9699 7655 Centres Ageing at www.agedcareaustralia.gov.au 1st Floor Ross House Email: [email protected] This website includes information on Australian 247 - 251 Flinders Lane Melbourne Vic 3000 www.ymca.org.au BASS Care Government-funded aged care homes, by Phone: 1300 675 178 Canterbury Centre, 2 Rochester Road, Canterbury geographical area. www.oldertenants.org.au Balwyn Leisure Centre Phone: 9880 4709 Email: [email protected] 230 Balwyn Road, North Balwyn There is also information on accessing care, Housing Support for the Aged provides housing Phone: 9857 8031 www.basscare.org.au types of residential agreements, rights when advocacy for older people www.balwyn.boroondaraleisure.com.au living in an aged care home, standards of care, Uniting Care LifeAssist Balwyn Evergreen Centre making complaints, cost, financial and legal 530-540 Springvale Road, Glen Waverley Ashburton Pool and 45 Talbot Avenue, Balwyn rights and responsibilities, and useful contacts. Phone: 9239 2500 Recreation Centre Phone: 9836 9681 8 Warner Avenue, Ashburton Email: [email protected] Aged Care Assessment Service (ACAS) MS Society Community Visitor Scheme Phone: 9885 0333 www.balwynevergreen.org.au St George’s Health Service Phone: 1800 042 138 www.ashburton.boroondaraleisure.com.au 283 Cotham Road, Kew http://www.ms.org.au Ashburton Support Services Phone: 9816 0566 296 High Street, Ashburton Boroondara Sports Complex www.svhm.org.au and 271c Belmore Road, North Balwyn Phone: 9885 0860 www.health.vic.gov.au/agedcare/services/ Phone: 9851 0444 Email: [email protected] assess.htm Email: [email protected] www.ashburtonsupport.org.au www.bsc.boroondaraleisure.com.au

Kew Recreation Centre *For holders of a Commonwealth Concession 383 High Street, Kew Card, Health Care Card or Pension Card, a casual Phone: 9853 6177 membership is available from Council-owned YMCA Email: [email protected] facilities at a 70 per cent discount on classes. Personal monitoring and alarms www.kew.boroondaraleisure.com.au There are devices available to assist in personal monitoring and alarms, including movement detectors, monitor systems for people who become disorientated and lost, key safes and mobile phones with large buttons for easy use. To find private companies who sell these devices please search the internet or check your local phone directory. 38| Feedback |39

Non-government agencies and peak bodies We welcome your feedback, as it allows us to create changes that will benefit future Use this list to obtain information and assistance, as well as advocacy for elderly people. reproductions of this directory. Send any changes or additions you would like to see in the next edition to:

About Seniors websites Guide Dogs Victoria (GDV) www.yourlifechoices.com.au 2-6 Chandler Highway, Kew Mail: City of Boroondara Phone: 9854 4444 Health, Ageing and Disability Services Elder Rights Advocacy Email: [email protected] Private Bag 1 Level 2, 85 Queen Street, Melbourne www.guidedogsvictoria.com.au Camberwell VIC 3124 Phone: 9602 3066 or 1800 700 600 Email: [email protected] National Ageing Research Institute Email: [email protected] www.era.asn.au 34-48 Poplar Road, Parkville Phone: 8387 2305 National Seniors Australia www.nari.unimelb.edu.au 2nd floor, Block Court Page layout 290 Collins Street, Melbourne Legacy Widows Groups I found the page layout easy to read and understand. Phone: 1300 76 50 50 Legacy House, 293 Swanston Street, Melbourne I found the page layout a bit confusing and difficult to understand. www.nationalseniors.com.au Phone: 8626 0500 Email: [email protected] Community Information Victoria (CIVic) www.legacy.com.au/melbourne Suite 907, Level 9, 343 Little Collins Street, Melbourne Services Phone: 9672 2000 Pensioners Yes, appropriate services are included. www.cisvic.org.au Combined Pensioners and Superannuants of Vic. I think more services are needed.(Please tell us what you need in the comments section below.) Trades Hall I think more detailed information on services is required. Council on the Ageing (COTA) Box 21, 54 Victoria Street, Carlton South Block Arcade Phone: 9662 3971 Level 4, 98 Elizabeth Street, Melbourne Email: [email protected] Phone: 1300 135 090 or 9654 4443 Grouping of providers Email: [email protected] Returned Servicemen’s League (RSL) Grouping the service providers make them easy to find. ANZAC House, 4 Collins Street, Melbourne www.cotavic.org.au Grouping the service providers make them more difficult to find. Phone: 9655 5555 Eastern Community Legal Centre www.rslvic.com.au Suite 3, Town Hall Hub Your comments: 27 Bank Street, Box Hill Seniors Information Victoria Phone: 9285 4822 Block Arcade, Level 4 Email: [email protected] 98 Elizabeth Street, Melbourne www.eclc.org.au Phone: 1300 135 090 or 9654 4443 Email: [email protected] Elder Abuse Prevention Association at www.cotavic.org.au Seniors Rights Victoria Level 4, 98 Elizabeth Street, Melbourne War Widows Guild of Australia (WWG) Phone: 1300 368 821 PO Box 3656 Email: [email protected] Weston Creek ACT 2611 www.seniorsrights.org.au Phone: 02 6277 1066 Email: [email protected] Funeral Directors Association www.warwidows.org.au 1/700 High Street, Kew East Phone: 9859 9966 www.afda.org.au  We welcome your comments and suggestions. 40| Corrections or additions |41

This Directory of services for older adults living in Boroondara will be updated every six to Government departments and agencies twelve months. You can use this list of government departments and agencies to help you find information on a Information has been gathered through Boroondara Aged Services Providers Association range of areas – such as housing and accommodation, health services, aged care assistance (BASPA), the internet and direct contact with service providers. Where details are and advocacy. incorrect, or have changed, please complete the form and send to: City of Boroondara Dispute Settlement Centre of Victoria Health, Ageing and Disability Services Level 4, 456 Lonsdale Street, Melbourne Mail: City of Boroondara 8 Inglesby Road, Camberwell Phone: 1800 658 528 Health, Ageing and Disability Services Phone: 9278 4777 Email: [email protected] Private Bag 1 www.boroondara.vic.gov.au www.disputes.vic.gov.au Camberwell VIC 3124 My Aged Care Inner East Primary Care Partnership (IEPCP) Email: [email protected] Phone: 1800 200 422 6 Lakeside Drive, Burwood East www.myagedcare.gov.au Phone: 8822 8423 Email: [email protected] Aged Care Complaints Scheme www.iepcp.org.au Details to be revised: Department of Social Services GPO Box 9820, Melbourne Vic 3000 Office of Senior Victorians Phone: 1800 550 552 (freecall) GPO Box 2392, Melbourne VIC 3001 Page: Email: [email protected] Phone: 9208 3333 www.agedcarecomplaints.govspace.gov.au www.seniors.vic.gov.au Organisation:

Address: Centrelink Seniors Card 799 Burke Road, Camberwell GPO Box 4316, Melbourne VIC 3001 Phone: 13 23 00 Phone: 1300 797 210 www.centrelink.gov.au Email: [email protected] www.seniorsonline.vic.gov.au Medicare Phone. 527 Riversdale Road, Camberwell State Trustees Email: Phone: 132 011 168 Exhibition Street, Melbourne www.humanservices.gov.au Phone: 9667 6466 Website: www.statetrustees.com.au Department of Human Services (Victoria) Text*: www.dhs.vic.gov.au Companion Card www.health.vic.gov.au/agedcare Phone: 1800 650 611 (freecall) www.humanservicesdirectory.vic.gov.au www.companioncard.org.au

Department of Veterans Affairs (DVA) Phone: 133 254 www.dva.gov.au

Department of Health www.health.gov.au

*NB: Please note text will only be included as space allows.  DIRECTORY for older adults OF SERVICES living in Boroondara

Street address: 8 Inglesby Road Camberwell

Postal address: Private Bag 1 Camberwell VIC 3124

Hours: 8.30am to 5.15pm Monday to Friday (except public holidays)

Phone: 9278 4777

After hours service: If you need to cancel an appointment for the next day: phone 9278 4777 and leave a message or speak with the operator.