CP University of Michigan Granada Spring 2017

Predeparture Information

Congratulations on your decision to study abroad! Your University has teamed up with IES Abroad to provide you with a unique customized study abroad experience. We have no doubt that studying abroad will be a life-changing adventure. We're glad to have you with us.

Feeling lost? We are here to help! Our Customized Programs team is always just a phone call (312.944.1750) or email ([email protected]) away.

How will study abroad redefine you? We can't wait to find out!

Page 1 Table Of Contents

Plan Travel ...... 3 Passport & Visa ...... 3 Travel Dates ...... 8 Arrival ...... 11 My Program ...... 13 Packing ...... 13 Housing ...... 15 Academics ...... 19 Tuition & Financial Aid ...... 20 Field Trips ...... 20 Health & Safety ...... 22 Daily Life ...... 27 Center ...... 27 Communications ...... 29 Life in your City ...... 34 Diversity ...... 38 Student Conduct ...... 41 Contact Us ...... 43

Page 2 Plan Travel

We recommend reading this section of your predeparture information, as well as touching base with your Home School to understand all the necessary information to start planning for your study abroad experience.

Please note: the following information is meant to provide a general guide to traveling abroad, please contact your Home School Representative with questions about program dates, required documents and arrival details.

Passport & Visa

Passport

If you have not already done so, apply for your passport immediately!

You must have a valid passport before you can apply for any other required travel documents. Your passport must be valid for at least six months beyond the end date of your program.

The U.S. Passport Application Process The current passport application process requires:

A passport application A true certified copy of your birth certificate Two identical passport photos An application fee A personal ID A photocopy of your ID

Processing your passport application can take up to six weeks. You can expedite this process by paying an additional fee.

For further instructions on obtaining a passport, visit travel.state.gov or call the National Passport Information Center at 877.487.2778. You can also call your local post office to locate passport agencies in your area.

Passports for Non-U.S. Citizens

Page 3 If you are a non-U.S. citizen, follow your government’s procedures for obtaining a passport. If you are not currently in your home country and you need to renew your passport, contact your country’s nearest consulate or embassy.

To obtain consulate phone numbers, please refer to www.state.gov/s/cpr/rls/fco.

Caring for your Passport

Sign your passport as soon as you receive it. Keep a photocopy of your passport with you at all times, preferably in a money belt or similar carrier that can be concealed underneath your clothing. Leave copies of the identification page of your passport and any other governmental travel documents with a responsible third party or saved online in case your documents are lost or stolen. Do not carry your passport or wallet in a backpack. These are easy targets for thieves, especially in crowded areas.

Entry Documents

A visa is a government-issued official authorization that is affixed to a valid passport, granting you entry into and travels within a particular country for an allotted time period. A Student Visa is required for a stay longer than 90 days and is mandatory for all IES Abroad semester and academic year programs in Spain. It is your responsibility to obtain your student visa.

From the date an application is submitted to the Spanish Consulate, the processing time is estimated at 4 to 6 weeks if you apply independently and 6 to 8 weeks if you choose to use the Visa ACCeSS service.

WHAT YOU NEED TO DO TO GET A STUDENT VISA STEP 1 - Confirm your Place in the Program and Submit Your Online Forms

Submit the Passport Form. STEP 2 - Determine How You Will Apply for Your Student Visa

Depending on your nationality, you may be required to apply for a student visa. You may apply independently (directly with

Page 4 the Spanish Consulate, in-person) or participate in IES Abroad Visa ACCeSS (provided you meet the eligibility requirements). Read the Spanish Visa - How to Apply Information Sheet to learn more about applying through Visa ACCeSS or applying independently, and to determine through which consulate you should apply.

U.S. Citizens U.S. citizens may choose to apply for the student visa independently or participate in IES Abroad Visa ACCeSS.

Non-U.S. Citizens Non-U.S. citizens may need to make special arrangements or submit additional documentation for a student visa. You may have the option to participate in IES Abroad Visa ACCeSS, if you confirm with the consulate that they will allow you to apply via a third-party.

European Union (EU) Citizens/Military Passport-holders Traveling Under NATO Orders European Union citizens and students with military passports traveling on NATO orders are NOT required to obtain a student visa in order to study in Spain, but must travel on their European Union or military passport. STEP 3 - Prepare Your Visa Application

Use the list of required documents for your visa application based on how you plan to apply. Further explanation of these documents, and possible additional materials, can be found in Step 4: Review the Explanation of Visa Application Documents.

ACCeSS Participants If you are eligible and have chosen to participate in IES Abroad Visa ACCeSS, download the ACCeSS Instructions for your Consulate and gather the listed visa application materials.

Visa ACCeSS Instructions - Boston Visa ACCeSS Instructions - Chicago Visa ACCeSS Instructions - Houston Visa ACCeSS Instructions - Los Angeles Visa ACCeSS Instructions - Miami Visa ACCeSS Instructions - New York

Page 5 Visa ACCeSS Instructions - San Francisco

Independent Applicants If you will be applying for your visa on your own, check your Consulate's website to determine whether or not you need an appointment to apply for your visa. If you do, schedule an appointment for no more than 90 days and no less than 60 days before your program start date. For students in the New York Consulate's jurisdiction, student visa applications can be dropped off in the mailbox at the consulate or mailed to the consulate. See the New York Consulate's website for more information.

Check your Consulate's website to identify what documents will be required to apply for your student visa and gather those materials. STEP 4 - Review the Explanation of Visa Application Documents

Read the Visa Application Documents - Standard information carefully to understand what documents you may be required to submit as a part of your visa application. These materials may vary based on the length of study, the consulate, and your citizenship.

National Visa Application and Guide Download the National Visa Application and Guide for your program.

National Visa Application - Granada

*Non-U.S. Citizens Non-U.S. citizens may be required to submit additional materials. Contact your Spanish Consulate to learn about additional visa requirements and fees based on your country of citizenship.

*Boston Consulate If you are applying through the Boston Consulate, you must submit a supplemental form. Download the Boston Supplemental Form and Guide, and use the included guide to help you complete it.

*Houston Consulate

Page 6 If you are applying through the Houston Consulate, you must submit an original letter from one of IES Abroad's Spanish Partner Universities. IES Abroad will obtain this letter for you. To learn more about this visa application piece and how you will receive it, contact your IES Abroad Program Advisor.

*Los Angeles Consulate If you are applying independently through the Los Angeles Consulate, you must submit an original Carta de Aceptación and Garantía de Financiera, Médica, y Alojamiento, which will have hand-written signatures. These will be mailed to you via FedEx after you submit the Spain - Visa Preparation Form and indicate that you will be applying through the Los Angeles Consulate. STEP 5 - Submit Your Visa Application

ACCeSS Participants If you will be participating in IES Abroad Visa ACCeSS, follow your ACCeSS Instructions and submit your visa application materials to the IES Abroad Chicago office by the deadline. By choosing this option, you do not need to make an in- person appearance at the consulate. No late applications will be accepted.

Independent Applicants If you will be applying independently, go to your visa appointment at the Consulate and submit all of the required visa application materials. Be sure to show up on time for your appointment. If the Consulate requires you to pick up your passport in person, ask the consular official for an estimate of when your passport and affixed visa will be ready. If the Consulate has agreed to mail your passport and visa back to you, be sure to submit the required envelope with correct postage with your visa application. STEP 6 - Receive Your Student Visa

ACCeSS Participants If you participate in IES Abroad Visa ACCeSS, IES Abroad will retrieve your passport and affixed visa from the consulate, notify you, and send it back to your preferred address. Then go to your online forms and submit the Spain - Entry Document Form.

Independent Applicants

Page 7 If you apply independently, you will either need to pick up your passport and affixed visa directly from the Consulate or, if the Consulate agreed to mail your materials back to you and you provided a pre-paid envelope, you will receive your passport with affixed visa in the mail. Then go to your online forms and submit the Spain - Entry Document Form.?.

If your visa is not ready within 1 week of your program’s official start date, contact your IES Abroad Program Advisor.

Need help? Check out the Frequently Asked Questions and, if you still have questions, contact your IES Abroad Program Advisor at 800.995.2300.

IES Abroad advises on Student Visa procedures for travel requirements relevant to the IES Abroad program. IES Abroad is not responsible for advising students on visa issues should they wish to travel early, stay late, or visit other countries not required by the program. For that information, please contact the embassy of the country you intend to visit.

Travel Dates

Book your flight according to the dates provided by your Home School.

Here are the dates of your program with IES Abroad. Remember that many international flights are overnight flights, so in many cases you will depart the U.S. the day before you arrive.

Spring 2017

Arrival

January 31 Departure

Page 8 May 27 - June 10 (if necessary to finish UGR courses)

Program Calendar Please do not make independent travel arrangements (including visits from family or friends) before you arrive on-site and receive any calendar updates from the IES Abroad Center staff during orientation. Remember that you will not be excused from academic obligations, including final exams or required IES Abroad events, in order to travel independently. You can easily make personal travel plans once on-site!

Booking your Flight These discount student travel websites may offer tickets with flexible return dates, usually for a fee:

www.STAtravel.com www.StudentUniverse.com

Here are a few other travel websites that may have competitive fares:

www.Kayak.com www.Expedia.com www.Orbitz.com www.Travelocity.com

IES Abroad does not endorse and cannot be held liable for any of these travel companies.

Early Arrival Policy

You may not move in to your IES Abroad housing early. If you arrive before the official arrival date, you are responsible for your accommodations until you move in to your IES Abroad housing on the first day of the program.

If you plan to arrive early or stay beyond the program end date, we recommend that you purchase additional health insurance coverage through Cultural Insurance Services International (CISI), your IES Abroad health insurance provider during the duration of your program. See the IES Abroad Customized Student Handbook for more information.

Page 9 If you plan to arrive early or stay beyond the program end date, we recommend that you purchase additional health insurance coverage through Cultural Insurance Services International (CISI), your IES Abroad health insurance provider during the duration of your program. See the IES Abroad Student Handbook for more information.

If you are arriving early in Málaga, meet the group at the hotel reserved for IES Abroad students on the official arrival date of the program. Please use the IES Abroad Granada contact numbers if you need assistance on that date (Dr. Javier Martínez de Velasco: +34-610-427-244 or Natalia García Caballos: +34-610-427-245).

Late Arrival Policy

Late arrivals are not permitted unless warranted by a documented medical or family emergency and approved by IES Abroad and your Home School.

If you are delayed due to flight cancellations or delays before you arrive in your host country, please contact IES Abroad Chicago (800.995.2300 during business hours; 800.766.7793 emergency phone after hours). Our staff will communicate the details of your delayed arrival to the on- site Center staff.

If your arrival is delayed and you have already left your home country, contact the IES Abroad Granada staff for further instructions (Dr. Javier Martínez de Velasco: +34-610-427-244 or Natalia García Caballos: +34-610-427-245)

If you arrive after 5:00 p.m. on the day after the official arrival day, you will most likely be unable to join the group in Málaga. Instead, you will need to proceed directly to Granada at your own expense. Suggested instructions for how to do so are as follows:

There are seven daily buses directly from the Málaga Airport to

Page 10 Granada. You can check bus times and schedule for the Málaga Airport Bus to Granada at www.alsa.es. If the times are not convenient, from the Málaga Airport, take a bus, train, or taxi to the Central Málaga Bus and Train Stations, which are adjacent to each other. From there, take a bus to Granada. Buses run Monday through Thursday from 7:00 a.m. to 9:30 p.m. and leave almost every hour. A one-way bus ticket costs approximately €11 and the trip takes about 1.5 hours. When you arrive in Granada, take a taxi to your housing assignment.

Early Departure Policy

Early departures are not permitted unless warranted by a documented medical or family emergency and approved by IES Abroad and your Home School.

It is not possible to reschedule a final exam or final paper deadline in order to accommodate early departure for personal travel, including plans to attend events back home like a friend or relative's wedding, a family reunion, or a graduation ceremony.

Arrival

Arrival

Please submit the Arrival Form as soon as you have made your travel plans. You should arrive at the Málaga International Airport (AGP) on January 31, 2017. On the arrival date, you should proceed directly to Hotel Silken Puerta Málaga, where you will be greeted by IES Abroad staff and get settled in your room.

Arriving By Plane: After you’ve arrived at the Málaga International Airport (AGP), retrieve your luggage and proceed through customs. From there, you should take a taxi to the hotel. Your taxi ride will cost you about €20, and we recommend that

Page 11 you ask for a receipt upon entering the taxi by saying, “Voy a necesitar un recibo, por favor.” IES Abroad Granada staff will expect you to check into the hotel approximately one hour after you have landed, based on the information you provided on your arrival form. Arriving By Train: The hotel is conveniently located across the street from the AVE high-speed train station. From the station, you can walk to the hotel. Arriving From Another City: If you choose to arrive from another city, be sure to arrive on the official arrival date.

Hotel Details Hotel Silken Puerta Málaga Héroes de Sostoa, 17 Phone: (+34) 951-010-150 http://www.hoteles-silken.com/hoteles/puerta-malaga/hotel/

Orientation

IES Abroad will provide an orientation for the School’s students promptly upon their scheduled arrival in Málaga. The orientation shall include:

A walking tour of Malaga. An extensive overview of the semester, with particular emphasis on safety, health, cultural differences, and homestay protocols. Breakfast and lunch on day two. Bus transportation to Granada on day two.

Page 12 My Program

In this section of your Predeparture Information, it’s time to dive into the nitty-gritty. There’s a lot to do to get ready, and this section will guide you through:

Packing—with suggestions from IES Abroad alumni Learning about your housing Completing your IES Abroad Medical Report, learning about health insurance coverage abroad, and planning for things like vaccinations and prescriptions

Each page contains a lot of useful information, so be sure to read them thoroughly! You’ll be glad you did.

Packing

Packing and Luggage

Pack light! Students rarely complain about taking too little, but many have said that they packed too much. Bring clothes you can mix and match. Leave room for additional possessions you acquire abroad. Prepare for overseas closets and storage spaces which are generally much smaller than they might be at home. Be able to carry your luggage up a flight of stairs on your own. Make sure your luggage will fit inside the trunk of a small taxi. Be aware of airlines’ limits to the weight and number of bags. Do not pack your passport in your checked luggage. You will need it when you embark and disembark. In case your checked luggage is lost or delayed, bring a carry-on bag that includes bare essentials like toiletries, any necessary medications, and a change of clothes. Take your laptop on the plane with you as carry-on luggage to avoid damage and customs fees. https://www.iesabroad.org/files/Granada%20Ambassador%20Packing% 20Advice.pdf

Page 13 https://www.iesabroad.org/files/IESMasterPackingList.pdf

Granada has sunny weather most of the year. Due to its mountainous setting, late fall and winter nights are cooler than in other parts of Andalusia. Winter temperatures tend to be quite extreme, often below freezing at night, and warm during the day. Early fall and spring are pleasant, with plenty of sunshine.

When packing clothes, remember to bring layers as Granada temperatures can vary considerably between morning, midday, and evening. Warm winter clothing, including heavy sweaters, winter outerwear, a good raincoat, and an umbrella, is in order from November to March. Spanish homes are often heated by radiators, and in most apartments the heat is not turned on until November 1st. You should bring warm pajamas and socks! Most students find that good "wash and wear" clothing is invaluable, particularly when traveling.

You should bring at least one formal outfit for special occasions. Aside from the above, it is best to bring clothes you enjoy and find most comfortable. Remember to take at least one pair of good, comfortable walking shoes. There is excellent skiing within a 45-minute drive from Granada. Bring appropriate clothing if you are planning to visit the ski resorts. Beaches are also very close.

Shipping & Storing Luggage Please do not ship luggage to the IES Abroad Center. A customs fee needs to be paid upon receipt, and the Center will not sign or pay for shipped luggage.

The IES Abroad Granada Center may not be used to store luggage; however, you might be able to store luggage at the airport or train station for a fee.

Voltage and Adapters

Page 14 Spanish electricity operates at 220 volts (as opposed to 110 volts in the United States). You may either:

Purchase electrical appliances on-site. (We strongly recommend this option, especially for appliances like hair dryers, flat irons and razors) Purchase dual-voltage items such as netbooks, laptops and tablet cords. To determine whether a device is dual voltage, look for a legend on its power adapter "box" or on the device itself. The device is dual voltage if its input rating covers both 110/120 and 220/240V systems. These items will also need an adapter. Purchase a converter and adapter for these items if brought from home.

We urge you to conduct some research on adapters, converters, and transformers for Spain to find out what you need before you leave.

Housing

How to Request Housing

The type of accommodation you have been assigned has been carefully selected by your Home School. Submit the Housing Form, Form of Agreement and Waiver, and IES Abroad Medical Report in your MyIESabroad account as early as possible. We must receive all three documents before we can finalize housing arrangements on your behalf and release your housing assignment to you. It is in your best interest to be honest in filling out these documents.

We will try to meet your preference(s), but cannot guarantee that you will receive your first choice of housing or a housing assignment that meets all of your preferences.

Housing Expectations We find housing for our students that reflects typical student accommodations in the host city. You will have the best housing experience if you are open to adapting to your accommodations and

Page 15 trying to understand and respect the cultural context in which you are living.

Changing Your Housing On-Site To give you time to adjust to your housing, we will not relocate you into a different housing assignment during the first two weeks of the program.

After two weeks, requests to be relocated will be reviewed by the on-site housing coordinator based on availability and valid reason for change.

You should be aware that substantial financial costs can be encumbered by requesting different housing.

Homestay

Homestays are offered in homes throughout Granada and you will live in a single room.

Just as in your home country, “family” in Spain may refer to a variety of circumstances. Some families consist of an older couple with grown children, while others might be single parents. Some will be older women, while others will be young professionals that like sharing their apartment with students. You might initially be treated as a boarder, and whether or not you integrate into the family will depend on the family and on your initiative and willingness to adapt to the Spanish way of life.

Housing Calendar Housing is provided according to your program dates. The following exceptions apply to the housing calendar:

Students in university courses: You may stay in IES Abroad housing until one day following the date of your last university final exam. This date must be approved by IES Abroad Center staff in advance. Semana Santa (Easter Break): If you are a Spring or Full Year student, you will not have housing during Semana Santa. You may leave your luggage and personal belongings in your rooms during Semana Santa; however, you must vacate housing during this time. Past students typically find companions to travel with during these days, while others prefer to stay around Granada. Further details will be provided during orientation.

Page 16 Between terms: IES Abroad housing is not available between terms. If you remain in Granada between terms, you are encouraged to ask the IES Abroad Granada staff for suggestions about other housing options during this period.

Commuting Commuting from your housing to the IES Abroad Granada Center may take up to 30 minutes on foot or 20 minutes by bus.

Laundry Personal laundry service is provided

Linens Bed linens and towels for in house use are provided. You are encouraged to bring a towel for personal travel purposes.

Guest Policy: No Overnight Guests Overnight guests are not permitted. If family members or friends are planning to visit, the IES Abroad Granada staff can provide you with a list of accommodations that past visitors have recommended. Students who violate the guest policy will be subject to IES Abroad judicial procedures.

Heating and Air Conditioning All housing options are heated either by central heating or heaters. In Spain, you will notice that hospitals, public transportation, bars, and restaurants have good air conditioning systems whereas private homes, in general, do not. You are encouraged to observe local customs involving conservation of resources out of respect for your host family and the local environment (i.e. leaving windows closed when the heat is on).

Meals Breakfast and midday meals are provided seven days a week during the term in a homestay. For the evening meal, groups of students will typically go out with friends for tapas, schwarmas, or other inexpensive fare. Evening meals are generally not provided by your host. However, if required by your schedule, you may arrange with your host to participate in the evening meal, rather than the midday meal. You may arrange with your host family to use the kitchen to prepare light meals such as salads or sandwiches, but generally you will not have full kitchen privileges. Missed meals are not reimbursed.

Be prepared to adjust to the differences in meals and mealtimes in

Page 17 Spain: la comida (midday meal) is the main meal of the day, served between 2:00 and 3:30 p.m., while supper or cena is eaten around 9:00 or 10:00 p.m.

Breakfast in Spain is a light meal, usually consisting of coffee or tea, toast, cereals and/or tea biscuits. A typical Spanish comida consists of a first course (usually a soup, pasta, or vegetable dish) and a second course or main dish (usually consisting of meat, fish or eggs). A green salad accompanies some meals, and a dessert or postre (usually a piece of fruit) accompanies all meals. In terms of food preparation, Spaniards rely heavily on olive oil.

If you have dietary restrictions you should note these on the IES Abroad Housing Form and remind the Granada staff upon arrival. Make sure to specify what you can or cannot eat (for example, if you are a lacto-ovo vegetarian, observe a Kosher diet, or do not eat fish or chicken). If you are planning to live with a family, this information allows the housing coordinator to speak with them on your behalf. With adequate warning, some families are willing to prepare special dishes for you.

Vegetarian diets are less common in Spain than in the U.S. Both IES Abroad Granada staff and homestay families will make an effort to accommodate non-red meat eaters and vegetarians, but flexibility is needed. Be prepared to eat egg dishes (tortilla francesa or española, or rice with fried eggs, for example) as well as vegetable dishes (rice with lentils, mixed vegetables, boiled potatoes with beans, fried potatoes, etc.). At special IES Abroad Granada events, an alternative dish is available if you inform the staff several days prior to the event. Please arrive with an open mind and be willing to try new foods.

Homestay Etiquette Give yourself and your host family time for adjustment. Please do not arrive expecting a home away from home: you are a paying guest who will be received accordingly. With luck and good will, you may develop lasting ties with your homestay. Some hosts are initially very quiet and you might have to be proactive at starting a conversation. Other families talk more frequently. Both types have advantages and disadvantages. To put it in perspective, imagine a foreign student coming to live with your family and consider how you would wish him/her to interact. You will need to adjust to a different lifestyle. The following are examples of how to show respect in a homestay; these guidelines will be discussed in more detail during orientation.

Always call your host family if you will miss or be late for a meal.

Page 18 Always greet all family members and say good night before going to bed. Always turn off all lights and heaters when you leave a room. Do not take long showers (5 - 10 minutes is considered normal). If you would like to shower more than once a day, ask your host for permission. Take into account Spain’s water conservation efforts. Pay special attention to keeping your room tidy; your host family will appreciate it. Do not use the kitchen without permission from the host. Never invite anyone to your homestay unless you have checked first with your host; entertaining is usually not done in the home. Be careful with keys to your home; if they are lost you will be responsible for replacing all locks at a cost of up to several hundred dollars. Do not walk around barefoot; slippers are customary in Spanish homes. Understand the house rules and schedule for laundry.

Above all, as a guest in Spain, be ready to adjust to local customs, rather than expecting others to adjust to your tastes. This will result in a more successful and enjoyable adaptation to life in Granada.

During the first several weeks, you will be making a greater effort to adjust than the host family will. Please do not expect them to recreate any experience you have known in your home country. The host family provides you with an opportunity for a great cultural experience, giving you a glimpse of everyday life in Granada.

Patience, politeness, a sense of humor, a courageous sense of adventure, and a real commitment to fit in, benefit, and learn, will carry you through some challenging times and make the good times even better.

Quiet Hours IES Abroad does not establish official curfews in homestays. However, you are expected to be considerate of your host family’s quiet hours.

Internet Access Internet is common in homes in Granada and will be available in the homestays. IES Abroad cannot provide technical support, but can offer suggestions of where to receive such support.

Page 19 Academics

Academic Overview

Please contact your home school for further details on your academic program.

Tuition & Financial Aid

Tuition & Financial Aid

Your Home School will collect your program payment. All tuition and financial aid questions should be directed to your Home School.

Additional Cost Additional cost outside the program fee that are accrued after your arrival will be sent to your Home School. Cost may include, but are not limited to, fees for:

Cell phones and/or SIM cards fees/plan payments Failure to return library resources upon departure Housing damage Failure to return keys

Each university handles the payment of additional cost differently, so please communicate with your Home School directly about additional cost.

Field Trips

Granada - Seville and Ronda - Spring 2017

Page 20

Visit the cathedral, the Alcazar and the historic quarter in Seville, and attend a flamenco performance. Ronda is a quaint city perched above the cliffs with a breathtaking view of the Guadalevín River.

Trip Length: 2 days Trip fee: Included in cost of program.

Granada - La Alpujarra - Spring 2017

Hike in the Sierra Nevada Mountains and their unspoiled medieval villages.

Trip Length: 1 day Trip fee: Included in cost of program.

Granada - Córdoba - Spring 2017

Visit the great Mosque of Córdoba, the House of Sepharad, and other local sites.

Trip Length: 1 day Trip fee: Included in cost of program.

Page 21 Granada - Cabo de Gata - Spring 2017

Hike through this gorgeous national park, characterized by its volcanic rock formations and beaches.

Optional activities will be made available to you at extra cost.

Trip Length: 2 day Trip fee: Included in cost of program.

CP Granada - Morocco - Spring 2017

Cross the Strait of Gibraltar from Andalusia into Morocco, and visit Tangier, Asilah, Rabat, the Rif Mountains, and Chefchaouen. While in Morocco, you will truly experience Moroccan culture by staying with local families and interacting with local university students and professors. Please note that non-U.S. and non-EU citizens may need to apply for a tourist visa before arriving in Spain.

Trip Length: 5 days Trip fee: Included in program fee

We have worked hard with your Home School to provide unique and interesting field trips for you to participate in during your program. Please be aware that all field trip locations are subject to change. You are prohibited from bringing guests on IES Abroad-sponsored field trips.

Page 22 Health & Safety

Safety

Visit the State Department's Spain Information page here for detailed information about safety abroad: http://travel.state.gov/content/passports /english/country/spain-and-andorra.html.

Health Insurance

Your health and safety abroad are our highest priority, therefore we require all students to be adequately covered by our prearranged comprehensive international student health insurance plan. Once you have confirmed your place on the program, we will automatically enroll you in the required Cultural Insurance Services International (CISI) international health insurance on your behalf. The mandatory insurance is included in your program cost and cannot be waived.

You will receive an insurance confirmation/registration email prior to departure. The insurance plan is intended to cover all IES Abroad participants while abroad, but certain limits apply. The plan is not intended to replace your existing plan.

More information about your insurance:

After completing the online insurance registration, you can print your insurance cards and brochures. IES Abroad Center staff will provide you with information on local hospitals and doctors during orientation. Your coverage will begin on the first day of your program and expire on the last day of your program. On-site staff will provide additional information regarding the in- country health insurance plans during orientation.

Students studying in Auckland, Christchurch, Nagoya, Sydney, Istanbul, or Tokyo will be enrolled with the CISI Australia/New Zealand/Japan/Turkey plan (Policy #: GLM N04964998). Students attending programs at all other centers will be enrolled with the CISI standard plan (Policy #: GLM N04964986). This information can also be found in the IES Abroad Customized Student Handbook.

Page 23 Students studying for a semester or academic year in Australia, Ecuador, New Zealand, Turkey, or Japan will also be enrolled in mandatory in-country health insurance plans in addition to the CISI plan above. Detailed information about these in-country plans can be found in the IES Abroad Customized Student Handbook. IES Abroad Center staff will provide additional information regarding the in-country health insurance plans during orientation.

The CISI standard plan policy number is GLM N04964986.

Prescription Drugs

If you plan on taking any type of medicine or prescription drug while abroad, we strongly advise you to consult with your physician prior to departure regarding any need for monitoring.

You may also consult with your doctor regarding on-site referrals, though the IES Abroad Center staff will have a list of physicians available for consultation as well.

It is important that you disclose any health conditions and note any medications on your IES Abroad Medical Report so that we can support you as best we can.

In addition:

We recommend bringing enough medication to last the duration of your stay. If you plan to purchase a particular medication while abroad, you should make certain that it is available in country. If so, you will need to see a local physician to obtain a new prescription. Do not mail medicines or vitamins; they will be held up in customs, and a prescription from a local doctor must be shown to pick them up. Always carry prescription drugs in a drug store bottle with a label showing your name, the generic name, the dosage of the drug, and instructions for use.

Vaccinations

Page 24 We recommend that you speak with your doctor and/or consult the Centers for Disease Control’s international travelers’ hotline to review up-to-date vaccination requirements for any region or country you select.

Contact the CDC at 800.232.4636 or visit www.cdc.gov.

Travel Safety

Cell Phones & TravelTracker™ Our longstanding commitment to student safety means we work very hard to establish and maintain avenues of communication and information tracking between students and staff.

We require you to have a cell phone during your time abroad to encourage and simplify communications with both the IES Abroad Center and your parents in the event of an emergency. You will be required to provide your Center with your cell phone number and to keep your phone turned on and charged at all times for the duration of enrollment. You are also required to submit an electronic independent travel itinerary through TravelTracker™ and/or a paper independent travel itinerary form to Center staff any time you are away overnight.

This information is vital in the event of an emergency and students need to be reached when their cell phones are not functioning.

Travel Tips When planning travel during your time abroad, be sure to keep the following basic health and safety provisions in mind. We recommend that you:

Travel with a companion whenever possible and avoid walking alone at night, even if you are familiar with the area. Stay alert, confident, and aware of your surroundings. Walk purposefully and make eye contact with people around you. Trust your instincts. Use helmets, seat belts, life jackets, and other relevant safety devices. Always keep your door locked in any facility where you are staying.

Page 25 Investigate what emergency medical services are available in the region or country where you will be traveling. Choose safe, reliable transportation. Don’t rent or buy a motorized vehicle. Don’t swim after drinking alcohol. Pack a basic first aid kit. Leave jewelry and expensive watches at home. Carry money, tickets, and passport in body pouches; do not leave them in your hotel room or luggage. Carry photocopies of passport, credit cards, and airline tickets. Make sure luggage has identification inside and out. Keep luggage locked and securely stored. Be mindful when withdrawing money from an ATM when you are alone. Keep a low profile in public areas. Avoid displaying any object of value (jewelry, cameras, cell phones, electronic devices) that could attract the attention of bag snatchers and pickpockets. In addition, you must have your cell phone turned on and with you at all times so that you can be contacted in case of an emergency. You should also inform yourself of any unique situations in specific countries that might necessitate taking additional special precautions. When traveling outside of your host country, in addition to leaving an itinerary with your Center, we encourage you to register with the U.S. Embassies/Consulates (or the Embassy/Consulate of the country whose passport you are carrying) in each of the countries you are visiting. In the event of an emergency, disaster or crisis in a country you are visiting, local consular officials will be better able to locate you if you register with them in advance. It is especially important for you to register if you are visiting a country “that is experiencing civil unrest, has an unstable political climate, or is undergoing a natural disaster, such as an earthquake or a hurricane.” As you make travel plans, you can easily register online at step.state.gov/step. Consular registration information is kept private and is not released to anyone without required permissions.

Page 26 Daily Life

This section of your Predeparture Information delves into what daily life will be like for you in your host city.

This section will answer questions like:

How will I communicate with my family and friends back home? What’s the feel of the city and what are the best ways to meet locals? How diverse is my host country and how can my needs be accommodated? What are some of the expectations of me as an IES Abroad student?

Be sure to read through this entire section of your Predeparture Information so you feel as prepared as possible when you first step foot in your host country!

Center

Center Overview

The IES Abroad Granada Center is ideally located in the heart of Granada on Plaza Nueva. It has a spectacular view of the Alhambra and is close to several schools of the Universidad de Granada. Features include:

High-speed Internet, printing, and scanning access A beautiful terrace overlooking the city and Alhambra Several classrooms, a student lounge, and a library Traditional Andalusian patio and fountain

Library

IES Abroad Granada has a small library where you can consult and borrow books and DVDs. There are also several libraries in the city where you can study and check out books. Most libraries are open 8:30 a.m. to 8:30 p.m., Monday through Friday. Please note that many digital

Page 27 resources (books, e-journals, databases, etc.) are available at the University library website: http://biblioteca.ugr.es.

All stationery items and Spanish language books can be found easily in Granada. You will normally have no trouble finding the books for your courses, or you may buy them online. There is, however, no central university bookstore as on most U.S. campuses.

Javier Martínez de Velasco, Ph.D.Center Director

Dr. Javier Martínez de Velasco has been the Director of the Granada Program since 2005. He received his doctorate in Hispanic Literature from the University of Kansas with a concentration in International Theater, and his Bachelor’s in English Philology from Universidad de Santiago de Compostela. He was a professor at Central Washington University, including the William O. Douglas Honors College, from 1994 to 2002, teaching Hispanic and Latin American Literature and Spanish. He developed a Spanish language program for Spanish Speakers at CWU and directed CWU’s Summer Program with the University of La Coruña in Galicia, Spain. As a complement to his academic work, he is an accomplished theater director.

Staff

IES Abroad Staff

Page 28 Natalia García Caballos Coordinator of Student Affairs and Internships

Eva Martín García Office Manager

Alba Medialdea Guerrero Coordinator of Student Affairs and Internships

Patricia Molina Molina Student Life Advisor

Elvira Rosales Escabias Academic Coordinator

Communications

You are required to have your own functional cell phone by the end of your first week of the program. The IES Abroad Granada Center staff will be available to help you purchase a Spanish cell phone or SIM card on your arrival day or once in Granada.

Purchasing a Spanish Cell Phone: You can purchase a basic Spanish phone and plan that includes minutes for around 30€, such as those sold by the company Yoigo (www.yoigo.com/tarifas/tarjeta/index.php). You can add additional minutes as you need them. In Spain, receiving calls is free, but making calls and sending texts are not. Using your American Smartphone: In order to use an American cell phone while in Europe, you need to bring one that meets these requirements:

Unlocked - If your phone is locked, ask your provider to unlock it or buy an unlocked phone. Uses the GSM network (not the CDMA network) - AT&T and T-Mobile are GSM network carriers in the U.S. Verizon uses CDMA, which will not work in Europe. Tri- or quad-band - most phones manufactured after 2005 are tri-band or quad-band. iPhone - If it was sold by AT&T, T-Mobile, or Apple it should work (GSM network), but if it was sold by Verizon,

Page 29 it will only work if it is an iPhone 5 or 4S (they have GSM capability). If the above criteria are met, your American phone should work with a European SIM card. The IES Abroad Granada Center staff can help you buy a SIM card (around 20€) with a plan for 600MB in Spain for less than 8€/month. You would have a new Spanish phone number.Contact your wireless provider to confirm what your options are.

Check out the following websites to learn more about using cell phones abroad:

http://cell-phones.toptenreviews.com/smartphones/an-american- cell-phone-in-europe.htm http://www.german-way.com/travel-and-tourism/telephone-tips-fo r-germany/cell-phones-in-europe/iphone-in-germany/iphone-in- germany-part-2/

International Calls

During orientation, IES Abroad staff members will provide you with complete instructions on long distance calling procedures. Telephone calls may be considerably more expensive in Spain than in your home country since there is a charge for both local and long distance calls.

The following is the usual dialing procedure for international calls from the U.S.: International access code (011) + country code (34 for Spain) + city code (may vary for cellular phones) + local number.

Keeping in Touch Online

Internet-based communication is an easy and free way to maintain contact with family and friends back home and abroad. Check out:

Skype for free internet-based audio and video calling and messaging Viber for audio calling and messaging Whatsapp for messaging Google Hangout for audio video calling and messaging

Page 30 Even if you purchase a basic cell phone abroad, you can use your smartphone's Internet-based communications when you are connected to WiFi.

Be sure to check with your cellular provider to ensure that you may access the Internet on your phone without incurring mobile data costs. You'll probably want to set your phone to Airplane Mode or turn Mobile Data OFF.

Keep in mind that high bandwidth services like Skype may not function as expected in areas with slow Internet connections.

Laptops

We strongly encourage you to bring your laptop computer to access the Internet and to complete coursework. Don’t forget to insure it!

Technical Support Our on-site staff is not trained to offer technical support for personal laptops or to assist with hardware or software malfunctions or incompatibilities, though we will be able to direct you to local resources.

We cannot guarantee or support Internet in your housing, but Internet access is available at the IES Abroad Center and we will help you find convenient places that do provide Internet.

Data Usage We do our best to maintain enough bandwidth for everyone at the Center to complete their academic work. We thank you in advance for limiting your internet data usage while at the Center and your housing, especially in regards to downloading non-academic files such as movies and music since this type of usage compromises the ability of other students to complete their online academic work. If you have questions about appropriate internet usage, the Center staff will gladly assist you.

Internet Access

The IES Abroad Center offers Wi-Fi access and commercial grade

Page 31 printing capabilities for student use during business hours. A scanner is also available.

There are many spots with WiFi throughout the city. More information will be provided, including locations and hours during your on-site orientation.

Mail

Initially, all of your mail can be addressed to IES Abroad Granada, with “c/o [your name]” included and sent to the Center address. If you live in a homestay, you could keep using the Center or switch to your homestay as a mailing address once you’re in Granada. Airmail takes approximately seven days to travel between Spain and the United States. You can visit the Spanish postal web site at: www.correos.es for more information. Please be sure to remind your university to address all registration materials to you at the IES Abroad Granada office.

IES Abroad is not responsible for returning packages and/or correspondence to you or to the sender if mail arrives for you after you have departed your IES Abroad program. Please notify friends/family to factor in shipping time as well as your program departure date to ensure that mail does not arrive for you after you have departed.

Shipping If your family and friends want to ship something to Granada, make sure they do not value the contents of the package over €45. If the value of the contents of a box is estimated over €45 (about $68) by Spanish customs, you will have to pay a 20-50% customs duty charge, even on used clothing. Please pass this information along to anybody who may want to ship something to you during your stay in Granada.

Customs

Helpful information about international travel and U.S. customs is

Page 32 available at the U.S. Department of Homeland Security's website at www.dhs.gov.

Shipping Precautions

Shipping internationally can be very expensive. Packages aren’t guaranteed to arrive, and IES Abroad cannot influence local custom rules. As fun as it may be to get packages from home while abroad, be prepared for potentially restrictive foreign customs and long delays. If friends and family want to send you packages, we recommend they use online retailers that deliver to your host country. For example, Teleflora, FTD, and Amazon Global have international flower delivery options. If someone sends you a personal care package from the U.S. or elsewhere abroad, he or she should indicate that the contents are “used personal items” and give them a low customs value to reduce the risk of high customs fees, though fees are always possible and often unpredictable. Most students find it’s easier to take everything they’ll need for their term with them, or plan to buy items they need abroad.

Items Often Seized by Customs We do not recommend shipping the following items overseas because they are often seized by customs:

Prescription items, including medications, glasses, and contact lenses Toiletries Electronics, including parts and accessories Homemade food items

Mailing Replacement Credit/Debit/ATM Cards

Replacement credit/debit/ATM cards should be sent in a flat envelope delivered by a private carrier like FedEx or DHL. Do not include a replacement credit/debit/ATM card in a care package with other items. We don’t recommend one carrier over another—as long as the envelope is sent with a tracking number, the delivery should occur without significant problems or delays,

Page 33 though you may have to pay a customs fee.

Life in your City

City and Culture

Granada is a city full of vitality and activity. The University alone has over 70,000 students, and Granada in general has a young, energetic, diverse population. There are many activities students can participate in.

Intercultural Competence

What you gain on your program will likely go beyond friendships, travel savvy, and academic achievement.

Study abroad also provides you the unique opportunity to develop intercultural competence, the set of skills required to work and communicate successfully and appropriately with people from other cultures.

Here are a few ways you can develop intercultural competence abroad.

Be aware of your own cultural orientation and how it impacts your experience of and behavior in your new surroundings. Pay attention to the people in your host city, and try to recognize how their cultures impact their behaviors, communication styles, and reactions. As you get to know people in your new environment, ask them about behaviors and language that are appropriate in various situations.

Gaining intercultural knowledge and skills can help you to solve everyday problems more easily, to develop a deeper understanding and appreciation for your experience abroad while you're there, and to interact with diverse groups of people after you return home.

Culture Shock As you know by now, study abroad is extremely rewarding, but it can also be emotionally, psychologically, and even physically challenging. To help you navigate your experience, it may be helpful to familiarize

Page 34 yourself with the stages of culture shock that you may experience while abroad and reverse culture shock that you may experience after your return home as seen here: www.iesabroad.org/study-abroad/alumni/re- entry

Meeting the Locals

Making friends in Granada is often a main priority for students. It’s not always easy to meet people, especially people your own age—doing so will likely require initiative on your part and also courage and perseverance. Think about how you get involved at your home campus and seek out opportunities to do something similar while abroad—this is just one ways you might meet people.

Another way to meet Spanish students is through intercambios (language partnerships). This is a common activity where both foreign and native students advertise the desire to practice another language. The IES Abroad staff may be able to arrange an intercambio for you, if you are interested.

Public Transportation

On some occasions a bus or taxi may be required, but for the most part Granada is a walking city.

Currency

The Spanish monetary unit is the euro (€). For more information on the euro and related topics, locate the website europa.eu. You can check current exchange rates by looking in the business section of a large newspaper or at www.xe.net/currency/table.htm.

Page 35 Handling Money Abroad

Before departing for Spain, you should exchange between US$50 and US$100 into euros in order to cover incidental expenses during your first few days in Spain. Euros can be purchased at large U.S. banks, American Express offices, and at most international airports in the U.S. and abroad.

During your time abroad, you should plan to obtain local currency primarily using an ATM card linked to your home bank account. In case of an emergency, however, you should have more than one way to access funds. The following guidelines will help you plan for financial management abroad.

ATM (Best option!) When accessing a bank account through an ATM card, we recommend the following:

Before departing for Spain notify your bank that you will be using the card for an extended period of time abroad, and inquire about usage fees and any special procedures that may be necessary to use your card abroad; If obtaining a new card, test your PIN number before departing for Spain; Give a family member access to the account in case of access problems abroad; Make sure the card is linked to a checking rather than a savings account; and Bring a duplicate card in case the card gets damaged, lost, or stolen.

Credit Card You may also make purchases and obtain cash advances using a credit card. Visa and Mastercard are the two credit cards most widely accepted internationally. Keep in mind the following in terms of using credit cards abroad:

Before departing for Spain, notify your bank that you will be using the card for an extended period of time abroad, and inquire about any additional fees that may be associated with using your card abroad; Although accepted in many places, credit cards are not used as frequently in other countries as they are in the United States; Arrange to pay your monthly balance;

Page 36 Using your credit card for a cash advance generally requires you to pay a finance charge and interest on the amount you withdraw, making a cash advance costly.

We recommend bringing a chip-and-PIN credit card which is common in Europe. You can read more about this type of card on the U.S. News & World Report website.

Emergency Funds It is essential that you and your family members realize that financial responsibilities above and beyond those outlined in the Form of Agreement and Waiver are your responsibility, and IES Abroad’s general policy is not to provide students with personal loans. However, in case of emergencies (e.g., accidents, hospitalization) IES Abroad may be able to provide cash advances or make payments on your behalf.

Estimated on-site expenses

Food & Drink Breakfast at a restaurant 3€ Lunch at a restaurant 8-12€ Dinner at a restaurant 15-25€ Soft drink 2€ Coffee 2€ Meal at a university dining facility 4-10€ Housing Load of laundry in residence halls 5€ Local transportation Monthly metro pass 30€ Monthly bus pass 35€ One-way transportation from 30-35€ taxi Granada airport to IES Abroad 5€ bus Center Social Activity & Entertainment Movie 4-7€ Theater performance 8-20€ Museum entry fee 2-12€ Fitness club membership per 35-60€

Page 37 month Dance club cover charge 8-12€ Communication Pre-paid International Calling Card 5€

Community Involvement

Casa de Porras You can take classes at the Casa de Porras, a cultural center and part of the University of Granada. Offerings include art courses such as photography, ceramics, and drawing, or dance classes in belly dancing and flamenco. You will have the opportunity to sign up for the cultural center upon arrival. See http://ve.ugr.es/pages/casa-de-porras/index for details.

Sports & Fitness

Granada is a walking city. There are parks and good trails for running and jogging. Spaniards enjoy a variety of sports, the most popular being soccer, basketball, tennis, hiking, and skiing. Sports equipment is easily purchased in Spain but you should expect to pay more than in the United States for such items as sports clothing and specialty equipment. There are good ski slopes for beginners to experts within 45 miles of Granada. If you are an avid skier, you may want to bring your own ski boots. However, expensive equipment such as skis, camping equipment, etc. can be rented in Spain. You will receive more information on available options on-site.

Diversity

Initiative to Diversify Education Abroad (IDEA)

Our Initiative to Diversify Education Abroad (IDEA) strives to make studying abroad a learning experience accessible to all students,

Page 38 creating a student body that reflects the diversity of both the U.S. and U.S. college students.

We define a diverse student as someone who identifies as a racial/ethnic minority, first-generation college student, economically needy, LGBTQ, and/or is a student who has demonstrated a history of overcoming adversity (a physical or learning disability, for example). We hope the information here will answer some of the questions or concerns you might have.

If you have any questions or concerns, please feel free to contact our Diversity Director at 800.995.2300 or [email protected].

We are here to help you have the most enriching study abroad experience possible.

Diversity Abroad

There are few places where most of the population comes from one national, religious, or ethnic group. At IES Abroad, our faculty, staff, and programs are committed to recognizing and acquainting you with the diversity that exists within Spain. You are continually provided opportunities to explore the rich culture of your host environment and learn about economic, social, and political status of local populations. IES Abroad staff is always there to provide you with information and assistance regarding support networks, social organizations, places of worship, and other resources.

Here are a few resources that you might find useful:

IES Abroad Diversity Webpage IES Abroad Diversity Resources - Click Here for a List of Resources about Diversity in Study Abroad

DIVERSITY IN SPAIN

Diversity in Spain - Click Here for a List of Resources about Diversity in Spain and in your Host City

Racial and Ethnic Minorities Students considered racial and ethnic minorities in the US will still be

Page 39 part of a minority population in Spain according to heritage. The CIA’s World Fact Book depicts Spain as a fairly homogeneous country racially. Spain, however, has had one of the highest rates of immigration in the last 20 years, both legal and illegal, of its EU peers, thus contributing to its changing demographic. Many immigrants are from North African, Latin American, and Middle Eastern countries.

Immigration has created a significant change in population demographics as well as affected the economic and social climates and attitudes within Spain. Depending on location, however, Spaniards may infrequently see or interact with a person of Asian or African descent. Therefore, students of these backgrounds may attract more attention and be subject to greater curiosity just because of their novelty. There may also be assumptions made that students from these backgrounds are immigrants and therefore subject to being labeled with assumptions or perceptions associated with that particular group. Throughout Spain, people are commonly described by physical characteristics, such as skin/hair color or body type/weight. In the United States, such references may be considered offensive; as a result, students may have difficulty in adjusting their interpretation and responses to the frequent use of such terms in their new international setting.

Heritage Students Hispanic/Latino heritage students may encounter different interactions or expectations from locals than their peers. Locals may expect you to have greater host country knowledge, familiarity with local customs or higher proficiency in Spanish. Additionally Latino heritage students might be identified with the most recent immigration waves into Spain with some of the prejudices associated with that. However, heritage students with proficiency in the language and whose own background includes customs that mirror those in Spanish culture may more easily acclimate to the new setting.

Sexual Orientation and Gender Identity In Spain, same-sex marriage has been legal since 2005. However, despite this law, attitudes toward LGBT persons vary. Urban centers like Madrid and Barcelona have large and active LGBT communities and even host internationally famous Gay Pride events. Some smaller cities, like Granada, also have equally accepting climates. Regardless of where you are in Spain, you are still encouraged to consider how your sexual orientation and gender identity may affect your relationships with local residents, cultural adjustment, safety and overall education abroad experience.

Page 40 Religious Identity According to the National Spanish Research Institute (2013), around 70% of the population in Spain is described as Roman Catholic. However, the expanding immigrant communities are greatly contributing to the religious diversity with a particular increase in Islam. In addition, there is an increasing percentage of Spaniards (24% in 2013) who describe themselves as non-religious. Students who ascribe to a range of religions can easily find a community of worship or practice.

Physical Disabilities Although Spain as a country is not fully accessible, large cities like Barcelona and Madrid are able to provide more accommodations for accessibility in public transportation, hotels, and tours. Legally, newer buildings are required to be fully accessible. Smaller cities and towns may not be able to provide particular types of facilities and/or accommodations.

Student Conduct

Code of Student Responsibility

The IES Abroad Code of Student Responsibility is based on the premise that our students are guests abroad. IES Abroad students are expected to abide by the customs of the country in which they are studying and are legally subject to the same laws that govern local students. Students who participate in IES Abroad programs are representatives of IES Abroad at all times for the duration of their enrollment. Any student who violates any policy outlined in the Code will be subject to administrative review and possible sanctions up to and including dismissal from the program. There are four parts to the Code of Student Responsibility: the Academic Integrity Code, the Academic Integrity Code Violation Review Process, the Student Code of Conduct, and Judicial Procedures. Systems for dealing with violations of these policies are outlined in detail in the online IES Abroad Customized Student Handbook. It is in the best interest of all students to read and become familiar with these policies. The Code of Student Responsibility, the IT Policy, the Alcohol and Other Drug Policy, and the Student Sexual Harassment Policy can be found in your IES Abroad Customized Student Handbook.

IES Abroad Alcohol and Other Drug Policy The use of illegal drugs and the abuse of alcohol are seriously

Page 41 detrimental to one’s health and well-being. IES Abroad allows for the consumption of alcohol, within reasonable limits, by students who are of legal age in their host countries. Students who choose to consume alcohol do so with the knowledge that they remain responsible for their actions at all times and are expected to drink responsibly. IES Abroad does not encourage the use of alcohol or condone any drinking patterns or behaviors that are detrimental to the health and welfare of the individual, IES Abroad, or the community. The possession, use, or distribution of any drugs that are considered by host country law to be illicit or illegal drugs or controlled substances is prohibited. Students are cautioned that ANY ALCOHOL OR OTHER DRUG INFRACTION WILL BE CONSIDERED A GRAVE VIOLATION OF POLICY AND WILL RESULT IN SERIOUS SANCTIONS THAT MAY INCLUDE DISMISSAL FROM THE PROGRAM. The complete Alcohol and Other Drug Policy can be found in the IES Abroad Customized Student Handbook.

Page 42 Contact Us

This section of your predeparture information gives detailed contact info for your IES Abroad Center and the IES Abroad Chicago office.

It's a good idea to print the contact information and keep it with you while you travel.

Chicago Contact Information

Who to Contact at IES Abroad

Your main contact at IES Abroad before your program begins is our Customized Programs team.

[email protected] 312.944.1750

For questions about disability accommodations or medical concerns, contact the Dean of Students office at:

[email protected] 800.995.2300 or 312.944.1750

Chicago Office Hours 8:30 a.m.-4:30 p.m. U.S. Central Time, Monday-Friday

Chicago Office Address IES Abroad 33 W. Monroe St., Suite 2300 Chicago, IL 60603 USA

Fax Number 312.944.1448

After-Hours Emergency Numbers If you have an emergency before you depart for the program, call 800.766.7793 or 817.871.4100 to reach a Program Advisor at home. This number should also be used to report flight delays before you arrive in your host country.

Page 43 If an emergency occurs after you arrive in your host country, your family can call 800.953.0171 or 812.355.3099 to reach a Program Dean at home.

Center Contact Information

Center Address IES Abroad Granada Pisas 2-2° 18010 Granada, Spain

Center Phone Number From U.S.: 011.34.958.221.890

Center Fax Number From U.S.: 011.34.958.223.967

Center Hours Monday-Thursday: 8:00a.m.-9:00p.m. (office hours 8:00a.m.-6:30p.m. Friday: 8:00a.m.-3:00p.m.

Center Emergency Contact From U.S.: 011.34.670.393.023 From Spain: 670.393.023

Page 44

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