December 19th, 2019 EAST RAILWAY COMPANY

We start distribution of train operation information via Twitter account in English

○ JR East provides train operation information via website, JR East app, Twitter,

etc., when train delays occur or are expected.

○ Up to now, Twitter train operation information has been distributed only in

Japanese. In addition to this, we will start distributing information in English

via Twitter account.

1.Scheduled service starting date From around 10:00 on December 24th (Tue), 2019

2.Distribution information If a delay of more than 30 minutes occurs or is expected in the JR East area between 4 o'clock and 2 o'clock on the next day, we will inform the train operation status. In the case of normal train operation, the operation status will be distributed every day at 7am and 5pm. In addition, we will inform BRT service information only when the operation will be suspended for a long time.

Screen image of Tokaido area Screen image of 3.Distribution train line The accounts to be distributed and target lines etc., are as follows.

Account name Account Target line Tōkaidō Line, Keihin-Tōhoku Line, , , , , JREast【Tokaido area】 JRE_Tokaido_E , , , Kanto info(official) Ueno-Tōkyō Line, Shōnan-Shinjuku Line, Through service to Sotetsu Line Line, , Keihin-Tōhoku Line, , , , Jōetsu Line(※1), Shin-etsu Line(※1), JREast【Tohoku・Takasaki area】 JRE_Toho_Taka_E , , Hachikō Line, Kanto info(official) , , Yamanote Line, Ueno- Tōkyō Line, Shōnan-Shinjuku Line, Through service to Sotetsu Line Chūō Line(Rapid Service), Chūō,Sōbu JREast【Chuo area】 Line(Local), Chūō Line(※1), Musashino Line, JRE_Chuo_E Kanto info(official) , , Hachikō Line, (※1), Yamanote Line Jōban Line(※1), Jōban Line(Rapid Service), JREast【Joban area】 JRE_Joban_E Jōban Line(Local Train), (※1), Kanto info(official) , Yamanote Line, Ueno-Tōkyō Line Sōbu Line(Rapid Service), Sōbu Line, Chūō,Sōbu Line(Local), , Musashino JREast【Sobu area】 JRE_Sobu_E Line, , , , Kanto info(official) , , , Yamanote Line Uetsu Line(※2), Ōu Line, Ōu Line(Yamagata Line), Jōban Line(※2), , , Senseki-Tōhoku Line, Tōhoku Line, Ban- etsu-West Line(※2), Aterazawa Line, Line, , Ōfunato Line JREast【Tohoku area】 BRT, , , , JRE_Tohoku_En info(official) , Line, BRT, Gonō Line, Suigun Line(※2), , (※2), Line, Line, , Ban-etsu-East Line, Yamada Line, (※2), Rikū- West Line, Rikū-East Line Uetsu Line(※3), Shin-etsu Line(※3), Jōetsu Line(※3), , Chūō Line(※3), JREast【Shin-etsu area】 , Ban-etsu-West Line(※3), JRE_Shin_etsu_E info(official) , , , Koumi Line(※3), Tadami Line(※3), Yahiko Line, Yonesaka Line(※3) JREast【Limited express etc】 JRE_Lim_Exp_En Limited express info(official) , , JREast【Shinkansen】 JRE_Super_Exp_E Shinkansen, , Jōetsu info(official) Shinkansen ※1 Kanto area ※2 Tohoku area ※3 shin-etsu area Twitter account list page https://www.jreast.co.jp/e/t_i/