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Stay at the Bay KUWAIT KD1 JORDAN JD2 Hotels Stack up in Dynamic Dubai District SOME DREAMS CAN’T WAIT OCTOBER 2017 $5.00 Airline joint ventures Carriers fuelled by partnerships Second city in first gear Birmingham buoyed by Emirates’ A380s Capital cuisine The best F&B in Abu Dhabi Get creative Cool cameras for trips UAE DHS10 OMAN RO1 BAHRAIN BD1 SAUDI ARABIA SR10 Stay at the Bay KUWAIT KD1 JORDAN JD2 Hotels stack up in dynamic Dubai district SOME DREAMS CAN’T WAIT www.virginlimitededition.com OCTOBER 2017 6 I UPFRONT Airline and hotel news worldwide 18 I TRIED & TESTED Sofitel Washington DC Lafayette Square; Hong Kong Airlines business class ON THE COVER 22 I BAY CITY ROLLERS Dubai’s rapidly changing Business Bay district is catching the eye of everyone from hotel operators to Lonely Planet readers, reports Dominic Ellis 34 40 62 28 I MARRIAGE OF CONVENIENCE 52 I A FEAST FOR THE EYES Airlines are pursuing more joint Samantha Wood tries out a ventures, reports Jenny Southan selection of Abu Dhabi’s finest 28 34 I SECOND CITY IN FIRST GEAR restaurants Birmingham is blending old and new and enjoying greater connectivity with 56 I 4 HOURS IN… Emirates shortly adding a second daily What to see and where to go A380 service, reports Dominic Ellis in Astana 40 I MADRID RISING 58 I GET CREATIVE The Spanish capital is back on its feet The must-have devices for creatives thanks to foreign investment and buoyant or those simply looking to enhance tech scene, writes Marisa Cannon their video and photo skills 46 I JET SET FUTURE 62 I ESCAPE TO INDIA Private jets are no longer the domain Amar Grover leaves behind of the elite thanks to the growth in Bengaluru for a long weekend in consumer-friendly apps historic Hampi 50 I SYDNEY HOTELS 66 I SNAPSHOT A frenzy of new hotels is giving the Amsterdam Schiphol chalks up popular city fresh hospitality impetus 50 years and plans for the next 50 4 I Check-in re you an installments fan? I’m not one who likes payments hanging over me, but Aequally recognise the appeal of ‘buy now, pay later’, which you see on everything from home Business Traveller Middle East is jointly published furnishings to luxury cars. by Motivate Publishing and Panacea Publishing So it shouldn’t come as a surprise to see it crop MOTIVATE PUBLISHING up in the travel arena. Etihad’s tie-up with 17 Editor-in-Chief Obaid Humaid Al Tayer banks in the UAE, Saudi Arabia and Egypt is an Managing Partner and Group Editor Ian Fairservice interesting move. As it covers all cabins, Editorial Director Gina Johnson theoretically the airline has widened its premium Group Editor-Business Guido Duken class appeal to those who wouldn’t have been able Editor Dominic Ellis to afford first or business previously, while at the Senior Art Director Tarak Parekh same time providing Guest members with more Editorial Co-ordinator Londresa Flores Contributors Jenny Southan, Valerian Ho, Marisa Cannon, flexibility. It will be interesting to see if other Tom Otley, Craig Bright, Samantha Wood, Jeremy Tredinnick, airlines follow suit. Steve Dinneen, Amar Grover, Alex McWhirter Payment was definitely a recurring subject in General Manager – Production S Sunil Kumar Production Manager Murali Krishnan September. Assistant Production Manager Binu Purandaran With the clock ticking towards the introduction of VAT across the GCC in January, it’s a hot topic Chief Commercial Officer Anthony Milne of conversation in hotel offices, newsrooms and Publisher Jaya Balakrishnan Senior Sales Manager Dane Hills trade shows. The 5 per cent levy, in itself, seems manageable (particularly when you compare it PANACEA PUBLISHING with 20 per cent in the UK) but on top of the Managing Director Julian Gregory municipality tax, service charge and tourism fee Associate Publisher Middle East Rania Apthorpe – and let’s not forget F&B costs too – there are Global Editor-in-Chief Tom Otley understandable concerns. Operators are widely expected to pass on VAT to guests in the new year but, in time, likely to absorb most of the overall VAT burdens amounting to a SUBSCRIPTIONS © 2017 Panacea Publishing Ltd cumulative sum of $1.9 billion over the next five email subscriptions@ and Motivate Publishing years, according to Euromonitor. motivate.ae Privately, hoteliers have told me they aren’t too tel +971 4 427 3542 worried about VAT but more interested in how it Panacea Publishing will impact the perception of Abu Dhabi and International Ltd, Dubai as international destinations, and whether 41-43 Maddox Street London more incentives and packages might be needed to W1S 2PD offset these charges; certainly all travel Tel +44 (0)20 7821 2700 stakeholders will need to work together to ensure businesstraveller.com travellers keep coming (air transport is zero rated), but this is at a time when airline yields are Panacea Asia Pte Ltd Spaces City Hall pressurised, RevPars continue to slide and market 410 North Bridge Road forecasts are far from certain. Singapore 188726 The UAE is already the 11th largest hotel market Tel: +65 6407 7300 Fax: +65 6407 7251 globally, eclipsing Thailand, Australia, India and Brazil, which is extraordinary for a country its size, and with Expo 2020 on the horizon, the omens look favourable. But with rising supply and new charges, there could be testing times ahead on Head Office: Media One Tower Abu Dhabi: PO Box 43072, UAE, Dubai Media City Tel: +971 2 677 2005, both sides of the reception desk. PO Box 2331, Dubai, UAE Fax: +971 2 677 0124, Tel: +971 4 427 3000, E-mail: [email protected] Fax: +971 4 428 2270, E-mail: [email protected] London: Acre House, 11/15 William Road, Dubai Media City: Office 508, London NW1 3ER, UK, 5th Floor, Building 8, Dubai, UAE E-mail: [email protected] Dominic Ellis Tel: +971 4 390 3550, Fax: +971 4 390 4845 Editor OCTOBER 2017 Smile all the stay. All our hotels are in dreamlike settings, but if we can go the extra step, rest assured that we have what it takes to surprise you, over and over again, so you’ll keep wondering what’s next? MAURITIUS • RÉUNION • MALDIVES • CHINA • TURKEY • VIETNAM • U.A.E 6 I Upfront however, and bracing themselves for the imminent introduction of VAT across the GCC in January. “Every hotel and restaurant has to implement the 5 per cent, so it’s a level playing field – we won’t be absorbing the 5 per cent,” added Jones. “Clearly it will place a slight burden on pricing, any increase will impact consumers’ thought processes on where they eat and stay, but we don’t see it as impacting the business as such.” Other prominent upcoming launches include the St. Regis Cairo, which is targeting a December opening, Edition Abu Dhabi (2018), W Amman (early next year) Marriott International gears up for and W Palm Jumeirah (early 2018). Jones said he was pleased with the “pace two premium launches in Dubai of the integration” following the acquisition of Starwood Hotels & Resorts and work OCTOBER WILL be a double-launch unique opportunity for that hotel.” was continuing behind the scenes with month for Marriott International in The 298-room Downtown property in combining IT infrastructure and Marriott Dubai with Bvlgari Resort and Residences Business Bay (pictured) features interior Rewards and SPG rewards programmes. Dubai preparing to ‘soft open’ and designs by WA International and F&B Today Marriott International operates Renaissance Downtown Hotel targeting includes Bhar (contemporary Middle East), 34 hotels in Dubai (21 in the pipeline) a mid-month launch. Grounded (coffee shop), Basta! (Italian), and 19 brands across MEA – and it plans Neal Jones, Marriott International’s Chief Bleu Blanc (French) and Morimoto Dubai to add another four regionally in the next Sales & Marketing Officer for Middle East (Japanese). An all-suite spa concept from few years. “We don’t think 30 brands are & Africa (MEA), was confident Bvlgari Six Senses is due to open in December. too many, as long as each brand appeals will “carve out its own niche” within the Online opening rates start from AED828.75 to a certain type of consumer. We may ultra-luxury sector. The Bvlgari Resort will for a Deluxe King water view room, rising to well grow with an extra brand or two.” officially open in December. “At that level, AED1,425 for a Club Room with Burj Khalifa renaissancedowntowndubai.com, the price point is often not the number one view and Club Lounge access. bvlgariresidences.ae consideration, it’s more about the offering, Both high-end hotels launch as hoteliers Turn to page 22 to read more on Business experience and brand itself. We see a continue to grapple with declining RevPars Bay hotels Pay for Etihad tickets Le Méridien Dubai unveils Hub lobby in installments LE MÉRIDIEN DUBAI Hotel and ETIHAD AIRWAYS has added Conference Centre has marked the some welcome flexibility to the re-opening of its lobby featuring ticket-booking process by claiming the brand’s Hub concept. The to be the first airline regionally ‘palm tree’ pillars have been to accept credit card installment painted white and new seating, 3D payments. The tie-up with PayFort local art-themed installation and and 17 banks provides passengers sharply designed Latitude 25 bar with the option of paying over augment the contemporary feel. three to 60 months when booking Guests can access desktops in one through etihad.com. The Abu area and Gourmandises coffee Dhabi carrier said the move shop has also been redesigned. is part of its ongoing digital General Manager Shaun transformation and innovation Parsons said: “It’s a complete strategy and will assist “low to transformation.
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