European Chains & Hotels Report 2018
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Horwath HTL Latam Hotel Chains Report
HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 1 LATAM & Caribbean Hotels & Chains Report 2017 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 2 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 3 Key Services Welcome to Horwath HTL, the global leader in hospitality consulting. We are the industry choice; a global brand providing quality solutions for hotel, tourism & leisure projects. HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 4 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 5 Horwath HTL l The Global Leader in Hotel, Tourism and Leisure Consulting CONTENTS 7 Foreword 9 Introduction 10 Latin America & The Caribbean 17 Argentina 23 Brazil 29 Chile 35 Colombia 41 Dominican Republic 47 Ecuador 53 Mexico 59 Peru Other Countries 64 Bolivia 65 Costa Rica 66 Cuba 67 Panama 68 Paraguay 69 Uruguay Horwath HTL l LATAM & The Caribbean Hotels & Chains Report 2017 5 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 6 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 7 Horwath HTL l The Global Leader in Hotel, Tourism and Leisure Consulting FOREWORD “The goal behind this report was to try and accurately shed light on the current hotel situation and see how each market is evolving. Investors need transparency and brands need to know what the competitive landscape looks like.” A few years ago, our team in Rome decided to Some of this data exists elsewhere of course, put together a report on the state of hotel chains there are a number of countries that have good in Italy, no easy task as you can imagine. -
Hospitality Customers Success Stories
Hospitality customers Success stories eBook Mobility and wireless access If hotels were living organisms, | Emirates Palace technology would be the nervous system. As an integral part of every | Savoy Saccharum Hotel Resort & Spa aspect of the guest experience, | The Winery Hotel technology can modernize guest services, increase operational agility, | Winn Hotel Group reduce unnecessary costs and provide | Radisson Blu Doha hoteliers with guest intelligence. | Mogador Hotels | Al Rayyan This eBook presents a number of successful hospitality technology | Palladia Hotel strategies chosen by some of our | Astra Hotel Vevey customers. Just as each guest experience is unique, so too are the Connected guestrooms technology strategies available to Table of | The Dorchester Collection meet their demands. Some hotels Operational efficiency focused on mobility and implemented contents high speed wireless access to deliver | Accor Hotels Pacific connected rooms. | Hotel Palacio Iván Tarín | Noorus Spa Other hotels improved operational efficiency at the front desk, back | Locanda Dell’Arte office, in mobile teams and | The Tulip Inn reservation centers. In each case, | Escarpment Group success was achieved with the network goal to deliver the promised Optimized networks guest experience and stay ahead | Holiday Inn Mauritius of the game. | RIU Hotels and Resorts Learn more about the Alcatel-Lucent | White Swan Hotel Enterprise Hospitality Solutions. | Souq Waqif Boutique Hotel Click here. Savoy Souq The Winn Radisson The Accor Hotel Holiday RIU Hotels -
Luxury Five-Star Hotel the Principal London Commissions Brintons Carpets for £200M Refurbishment
Press Release October 2018 Luxury five-star hotel The Principal London commissions Brintons carpets for £200m refurbishment Brintons supplied carpets for key public areas within the five-star hotel The Principal London, a Grade II listed landmark building, which dominates the eastern flank of Russell Square in Bloomsbury. The Principal London re-opened in April 2018 after undergoing a multi-million pound renovation. Bespoke Brintons carpet featured in the upper floor corridors and gallery of The Principal London Key facts at a glance: • Project: The Principal London • Client: Starwood Capital, Principal Hotel Company • Renovation start and completion dates: February 2015 – April 2018 • Brintons created 4,600 sqm of bespoke carpets for the hotel’s corridors from floors one to eight, including the main staircase and the gallery • Brintons have supplied bespoke carpets for Principal Hotels in Manchester, York, Glasgow and Edinburgh • Brintons worked on this project alongside interior design practices Tara Bernerd & Partners and Russell Sage studio • Chelsey Siwicki, Project Manager, and Andrew Howell, Senior Creative Designer, led the project for Brintons Press Release October 2018 Project details: • Brintons created a bespoke, contemporary carpet design for key public areas within The Principal London as part of an extensive refurbishment programme. The pattern features a strong linear border, bringing a modern element that harmonises with the period of the building • The herringbone design requires an imaginative technical solution to adapt the pattern around corners. Brintons created a mitre in the carpet at each corner, to ensure that the pattern formed a cohesive and united design • The carpet features a steel grey and neutral colour palette, which complements the sophisticated and contemporary interiors • This renaissance-revival building features a ‘thé-au-lait’ (tea with milk) terracotta façade, which coordinates beautifully with the decorative decisions made by Tara Bernerd and Russell Sage for the interiors. -
Starwood Capital Announces Principal
STARWOOD CAPITAL ANNOUNCES PRINCIPAL Barry Sternlicht unveils new U.K. hotel brand 16 September 2016 Starwood Capital Group, a leading global private investment firm, announced today that it will launch PRINCIPAL, a new urban lifestyle hotel group, on 1st November 2016, following a capital investment in the portfolio of approximately £150 million. Principal is a collection of city-centre hotels based in landmark buildings in exceptional locations across the United Kingdom. The distinctive heritage and resulting relationship between the properties and their surroundings are the cornerstones of the Principal brand. Each of the hotels has a story to tell—of its history, its design and architecture, its quirks and characters, and its role in shaping the city and forging relationships with local partners, whether corporate or creative. From the elegant Georgian townhouses that form the core of The Principal Edinburgh George Street (formerly The George Hotel) to the clock tower that’s synonymous with The Principal Manchester (formerly The Palace Hotel) and its history as the headquarters for the Refuge Assurance Company—Principal Hotels define their cities and neighbourhoods. “At the heart of a great business is a unique and authentic story. Our people and our buildings have great stories to tell, and these stories differentiate you from the competition, giving your guests and your staff something to cheer about,” said Barry Sternlicht, Chairman and CEO of Starwood Capital Group. “Reviving these historic, grande-dame hotels is a truly great story— they are spectacular buildings in which we can create dynamic scenes. The story of each hotel, its amazing history and architecture is the opposite of the mass-produced chain hotel, and provides us with a canvas on which to curate a unique sense of place.” At the core of every Principal Hotel is a brilliant bar and restaurant that resonates with “locals” as much as it does with hotel guests. -
Corporate 300 Ranking
HOTELS’325/HOTELS’325/HOTELS’325/HOTELS’325/HOTELS’325/HOTELS’325/HOTELS’325 TELS’325/HOTELS’325/HOTELS’325/HOTELS’325/HOTELS’325/HOTELS’325/HOTELS’325/HO 325/HOTELS’325/HOTELS’325/HOTELS’325/HOTELS’325/HOTELS’325/HOTELS’325/HOTELS HOTELS’325/HOTELS’325/HOTELS’325/HOTELS’325/HOTELS’325/HOTELS’325/HOTELS’325CORPORATE 300 RANKING Rank Company Rooms Hotels Rank Company Rooms Hotels 2007 Headquarters 2007 2007 2007 Headquarters 2007 2007 2006 2006 2006 2006 2006 2006 1 IHG (InterContinental Hotels Group) 585,094 3,949 31 IBEROSTAR Hotels & Resorts 31,000 97 1 Windsor, England 556,246 3,741 30 Palma de Mallorca, Spain 32,000 100 2 Wyndham Hotel Group 550,576 6,544 32 Millennium & Copthorne Hotels plc 29,987 111 2 Parsippany, N.J. USA 543,234 6,473 32 London, England 29,408 111 3 Marriott International 537,249 2,999 33 Tharaldson Lodging Cos. 28,878 372 3 Washington, D.C. USA 513,832 2,832 34 Fargo, N.D. USA 26,246 351 4 Hilton Hotels Corp. 502,116 3,000 34 Club Méditerranée 28,000 80 4 Beverly Hills, Calif. USA 501,478 2,935 33 Paris, France 28,027 80 5 Accor 461,698 3,871 35 Shangri-La Hotels and Resorts 26,434 55 5 Paris, France 486,512 4,121 35 Hong Kong, China 23,956 49 6 Choice Hotels International 452,027 5,570 36 Columbia Sussex Corp. 24,809 71 6 Silver Spring, Md. USA 435,000 5,376 29 Fort Mitchell, Ky. -
Hotel COVID Testing 7.15.21 .Xlsx
Effective January 26, 2021, the United States CDC requires all air passengers arriving into the United States from a foreign country to provide proof of a negative COVID-19 test or documentation of having recovered from COVID-19. If you plan to travel internationally, you will be required to get tested no more than 3 days before your flight to the US departs. Passengers will also be required to sign and submit an attestation form prior to boarding any flights departing from a foreign country and arriving in the United States. Certain hotel and resort properties are offering COVID-19 testing either as a complimentary service or for a fee. We are working to maintain a list of these properties, but due to the constant evolution of information, we also encourage all passengers to check directly with their hotel prior to traveling for the latest information. The information provided below is for reference only and is subject to change. Last updated 01/25/2021. Testing Offered Destination Hotel Chain Hotel Testing Costs On-site Results Notes Guests should contact the concierge upon arrival to schedule departure testing. Hotel offers "Move the Date, Keep the Rate" program + a free night. In case of a positive test Cancun/Riviera Maya, Mexico AMResorts Breathless Riviera Cancun Antigen Test: Complimentary Yes 24 hours preventing departure, the cost of quarantine will be covered for up to 14 days.* Guests should contact the concierge upon arrival to schedule departure testing. Hotel offers "Move the Date, Keep the Rate" program + a free night. In case of a positive test Cancun/Riviera Maya, Mexico AMResorts Dreams Natura Resort & Spa Antigen Test: Complimentary Yes 24 hours preventing departure, the cost of quarantine will be covered for up to 14 days.* Guests should contact the concierge upon arrival to schedule departure testing. -
Red Star Telecom
Red Star Telecom “The decision to use a network based service rather than a traditional PBX was an easy one to make.” Karen Pownall, Call Centre Manager, Britannia Hotels Call: 0800 804 6098 partners.talktalkbusiness.co.uk/inbound Lines are open Mon-Fri 9am-5pm The challenge Increasing flexibility Meeting future requirements Britannia Hotels needed to consolidate their telephone contact and booking system across its nationwide chain of hotels. The solution Inbound solution In conjunction with Redstar Telecom, a specialist in inbound call management and TalkTalk Business partner for over 8 years, Britannia Hotels now benefit from a hosted IVR system, which combines over 40 different systems into one. partners.talktalkbusiness.co.uk/inbound The benefits An improved service proposition Centralised processes Automatic upgrades Reduced operating expenditure partners.talktalkbusiness.co.uk/inbound Can a hosted solution work for “It’s all portal based, a large call centre? so it’s very easy to Yes, says leading UK leisure group, Britannia Hotels. The company had set up. I can change established a 90 seat centre for managing bookings, using a hosted the numbers that IVR provided by TalkTalk Business. calls are routed to, The firm operates a nationwide network of 33 hotels with almost 7,000 alter the messaging, bedrooms between them. These include some of the best known names switch recording on in the country, such as The Adelphi in Liverpool, The Grand Metropole in Blackpool and The Royal Albion Hotel in Brighton. and off. I can Although Britannia Hotels has been trading for almost 33 years, many completely self of the hotels in the group have been acquired in the last decade. -
HOTEL NEWS January 2014
HOTEL NEWS January 2014 TRANSACTIONS FOR SALE BRANDS TRENDS NEW OPENINGS DEVELOPMENT Welcome to our first 2014 monthly round-up, highlighting a selection of key news and developments for the UK & Ireland. Transactions Marriott has announced the sale of the 5-star 173-bed London EDITION to Abu Dhabi Investment Authority (ADIA), who acquired 42 regional UK Marriott hotels last year. The hotel had been mar- keted by HVS with a £150M guide price and was sold alongside two EDITION hotels in Miami and New York for a total consideration of $815M subject to long-term management agreements. Patron Capital has acquired the 4-star 165-bed Clarion Hotel Dublin IFSC for €33M. The hotel was sold by Savills on be- half of KPMG, receivers appointed by NAMA. It will now be managed by Fitzpatrick Lifestyle Hotels, who operate two hotels in Dublin - The Beacon and The Morgan - and provided some equity on the deal. Starwood Capital has acquired regional UK hotel group, Four Pillars for an undisclosed sum. The purchase related to a mainly 4-star portfolio of six hotels (five owned and leased / one managed) with 929 rooms in Oxfordshire and Glouces- tershire. Canaccord Genuity advised on the sale for HSBC, AIB and Bank of Ireland. Royal London Asset Management has bought the 234-bed Premier Inn London Waterloo (Westminster Bridge) from Marick Real Estate for £48M, representing a 4.4% yield. The hotel opened in March 2013 and is leased to Whitbread for 25 years at a current rent of £2.2M p.a. US private equity group Angelo Gordon has bought the 116-bed Umi London Hotel in Bayswater from the Lowy Group for a reported £30M. -
Ej Interiors Group — Headquarters
— EJ INTERIORS GROUP — HEADQUARTERS Located in Novi Sad, Serbia EJ Interiors HQ is an award winning international company and supervision of all interior works. We have a proven record of excellence which with a 30-year proud tradition of delivering a comprehensive range of bespoke interior is evidenced by our diverse and memorable portfolio of complex multi- disciplinary, design services and solutions for luxury residential and commercial properties. Today, high profile projects across hospitality, residential and commercial sectors. Ever since we are able to deliver on all of your ideas and vision of a perfectly decorated space by we became a trusted and respected supplier in diverse markets of EU, UK, Russian turning them into reality. As a multi-disciplinary high-end interior design and furniture Federation and UAE, EJ Interiors continues to conquer new markets and win impressive manufacturing company EJ Interiors offers a range of services: design solutions, large scale projects boldly and confidently. major interior projects and 3D visualisation; production, coordination, organisation — TECHNICAL STANDARDS ISO certificates issued by British certification body ISO-QAR EJ Interiors adheres to the Quality Management System and Environmental Management System in accordance with two international standards ISO 9001:2008 and ISO 14001:2004. These two systems are at the core of continuous improvement of our organization’s processes and activities. We regularly test the quality of our product range with the accredited laboratories in EU, UK and Russia. Test reports certify high quality classes in the area of fire resistance performances, sound insulation, mechanical characteristics, burglar resistance, different climate zones and the CE mark. -
Brochure Inside Pages 14/9/05 14:19 Page 1
Travel Awards Cover 14/9/05 14:09 Page 1 brochure inside pages 14/9/05 14:19 Page 1 Introduction Welcome to the 19th annual Guardian, Observer and For those whose livelihoods depend on tourism, Guardian Unlimited Travel Awards. As the longest- 2004 ended on a terrible note. The devastating running independent survey of its kind, we believe tsunami which swept through the Indian Ocean was the results published in this brochure offer a unique proof of just how fragile this industry can be. But it and fascinating insight into the tastes and also served to illustrate the regenerative power of preferences of discerning travellers today. tourism. Predictions at the time that hotels would be up and running within weeks seemed impossibly Size isn’t everything, or so they say. And once again optimistic but the cynics were proved wrong, as the results of our survey prove that, when it comes destinations like Thailand, the Maldives and Sri to choosing a holiday, our readers tend to favour the Lanka hurried to rebuild their battered infrastructure. smaller, specialist companies over the big mass market operators. The same principle applies to their The fortunes of the travel industry have always preferred destinations. If these awards were judged been particularly vulnerable to events such as purely on the number of entries, then you might natural disasters or terrorism, but the huge response expect favourites such as France and Spain to win to these awards shows that our appetite for travel is every year. Our unique scoring system ensures that as strong as ever. -
Surrey Hotel Futures
SURREY HOTEL FUTURES FINAL REPORT Prepared for: Surrey County Council August 2015 Surrey Hotel Futures Study 2015 __________________________________________________________________________________________ CONTENTS EXECUTIVE SUMMARY .................................................................................................................................. i 1. INTRODUCTION ................................................................................................................................... 1 1.1. Study Background and Brief................................................................................................... 1 1.2. Scope of the Study ................................................................................................................... 2 1.3. Methodology ............................................................................................................................. 4 2. NATIONAL HOTEL TRENDS ................................................................................................................ 6 2.1. National Hotel Performance Trends ...................................................................................... 6 2.2. National Hotel Development Trends .................................................................................... 8 3. SURREY HOTEL SUPPLY ..................................................................................................................... 19 3.1. Current Surrey Hotel Supply ................................................................................................. -
Hotels & Hospitality Supplementary Report
Tracking Consumer Sentiment on the Impact of COVID-19 Hotels & Hospitality: Supplementary Report 6th May 2020: Week 6 (GBR), Week 2 (USA) Introduction At BVA BDRC and Alligator Digital we are tracking consumer reaction to the COVID- If you want us to look at specific topics, either for your own private consumption or 19 crisis to support our clients and followers. It’s Been a fascinating activity for all inclusion in a main or sector report please do get in touch. The core report remains of us involved in the project. Now in Week 6, we are starting to see the emergence free, while for specific inclusion we need a small contriBution towards the of longitudinal trends and patterns. additional costs. This supplementary report Builds on the main report from week 6, released on You can sign up for our free reports at https://www.Bva- Friday 1st May, and focuses more on the hospitality sector in a little more detail. bdrc.com/products/tracking-consumer-sentiment-on-the-impact-of-covid-19/ This includes slightly deeper consideration of a couple of questions on the main report, as well as two areas that particularly interested us. Stay safe! This time, we look at: • The Word on the Street? What was the impact on brand reputation of a high-profile PR own goal scored by a large UK chain? • Does Loyalty Pay? What is the point of a frequency programme? Might Gift Vouchers Be a cash generation option? James Bland Director, Head of Hotels We also have a summary of the week 6 report By Dr Cris Tarrant, BVA BDRC CEO and BVA BDRC some insights from our US Tracker regarding what US travellers will need to see in place Before they’ll again visit hotels or homestay accommodation.