2019 Annual Report and Accounts
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Name and Address Contact Details Star Rating Dist. to Renfrew St Dist
Dist. to Dist. to Star Max people per Name and address Contact details Renfrew Wallace Price Meals included? WIFI included? On-site Parking Rating room St Studios Breakfast can be citizenM Hotel – Glasgow, Website NO but discount rates booked in advance with Two adults and 60 Renfrew Street, Email 105 ft 0.5 miles From £69 Free WIFI are available at the 4 the room or purchased one child under Glasgow, Chat Map Map per night included Cambridge Street Car on the same day at a 10. G2 3BW 020 3519 1111 Park. higher rate. Thistle Hotel – Glasgow, Standard Website Complimentary full Cambridge Street, 407 ft 0.4 miles From £89 internet service Email 4 Scottish breakfast Four adults. YES – charges apply. Glasgow, Map Map per night is free for all 0871 376 9043 included. G2 3HN guests. easyHotel – Glasgow City, 1 Hill Street, 0.1 miles 0.4 miles From £19 The hotel has no bar or YES – fees Website Unknown Two adults. NO Glasgow, Map Map per day restaurant facilities. apply G3 6RN Holiday Inn Express Hotel – Theatreland, Standard NO but discount rates Website Three adults OR 165 West Nile Street, 0.1 miles 0.6 miles From £77 internet service are available at the Email 3 Breakfast included. two adults and one Glasgow, Map Map per night is free for all Cambridge Street Car 0141 331 6800 child. G1 2RL guests. Park. Travelodge Hotel – Glasgow Central, NO but discount rates Breakfast and dinner Two adults and 5-11 Hill Street, Website 0.1 miles 0.4 miles From £99 YES – fees are available at the 1 can be booked in two children OR Glasgow, 0871 984 6141 Map Map per night apply Cambridge Street Car advance with the room. -
BRAND NAME PRODUCTS Branded Male Marketing to Men.Pdf
Branded Male hb aw:Branded Male 15/1/08 10:10 Page 1 BRANDED MALE Mark Tungate is the “Tungate dissects the social trends that have been shaping the male consumer across a Men are not what they were. In article after author of the variety of sectors in recent years… Provides insights on how brands can tackle the article we’re told a new type of man is bestselling Fashion business of engaging men in a relevant way – and the influential role that the women in abroad – he’s more interested in looking Brands, as well as the their lives play.” good and he’s a lot keener on shopping. highly acclaimed Carisa Bianchi, President, TBWA / Chiat / Day, Los Angeles Adland: A Global Branded Male sets out to discover what History of Advertising, “Finally a book that uses humour, examples and clever storytelling to shed a new light on makes men tick as consumers and how both published by male trends. Helps us approach male consumers as human beings and not simply as products and services are effectively Kogan Page. Based in marketing targets.” branded for the male market. Using a day Photography: Philippe Lemaire Paris, he is a journalist in the life of a fictional “branded male”, specializing in media, marketing and Roberto Passariello, Marketing Director, Eurosport International Mark Tungate looks at communication. Mark has a weekly column BRANDED male-orientated brands and their in the French media magazine Stratégies, “Ideas, advice and insights that will help anyone aiming to get messages across marketing strategies in areas as diverse as: and writes regularly about advertising, style to men.” and popular culture for the trends David Wilkins, Special Projects Officer, Men’s Health Forum • grooming and skincare; intelligence service WGSN and the • clothes; magazine Campaign. -
LIVERPOOL HOTELS UPDATE March 2016
LIVERPOOL HOTELS UPDATE March 2016 01 Welcome Welcome to the latest edition of the Liverpool Hotels Update. Since 2004, this document has been published jointly between Liverpool City Council and the Local Enterprise Partnership around twice a year. It contains detailed information about the range and location of hotels which have been completed, are currently under construction, or are in the pipeline both within the City Centre and outside it. It also looks at hotel performance in the City Centre. We hope that the data included in the schedules will be useful to individuals and organisations involved in hotel provision. Should you have any queries, require further information, or have comments on the content of the schedules, please contact: (Planning & Development queries): Mark Kitts, Assistant Director Regeneration Development Planning and Housing, Liverpool City Council, Municipal Buildings, Dale Street, Liverpool l2 2DH Tel: 0151 233 4202 Email: [email protected] Website: www.liverpool.gov.uk (Hotel sector performance queries): Peter Sandman, Head of Visitor Economy Development, Liverpool City Region LEP, 12 Princes Parade, Liverpool L3 1BG Tel: 0151 237 3916 Email: [email protected] Website: www.Visitliverpool.biz Photo opposite: The Thistle Hotel on Chapel Street has been bought by Mercure and rebranded as “The Atlantic Tower Hotel”. A refurbishment programme is promised for 2016. Front cover (clockwise from top left): Shankly Hotel (photo courtesy of Signature Living); DoubleTree by Hilton; Tune Hotel; Ware Apart-hotel - Slater Street. Centre: Pullman Hotel, Kings Waterfront. 02 Foreword What a truly unforgettable year it has been for Liverpool. From the historical visit of three Cunard Queens to the UK’s largest 4th July celebrations, Liverpool certainly shone in the international spotlight once again. -
Luxury Five-Star Hotel the Principal London Commissions Brintons Carpets for £200M Refurbishment
Press Release October 2018 Luxury five-star hotel The Principal London commissions Brintons carpets for £200m refurbishment Brintons supplied carpets for key public areas within the five-star hotel The Principal London, a Grade II listed landmark building, which dominates the eastern flank of Russell Square in Bloomsbury. The Principal London re-opened in April 2018 after undergoing a multi-million pound renovation. Bespoke Brintons carpet featured in the upper floor corridors and gallery of The Principal London Key facts at a glance: • Project: The Principal London • Client: Starwood Capital, Principal Hotel Company • Renovation start and completion dates: February 2015 – April 2018 • Brintons created 4,600 sqm of bespoke carpets for the hotel’s corridors from floors one to eight, including the main staircase and the gallery • Brintons have supplied bespoke carpets for Principal Hotels in Manchester, York, Glasgow and Edinburgh • Brintons worked on this project alongside interior design practices Tara Bernerd & Partners and Russell Sage studio • Chelsey Siwicki, Project Manager, and Andrew Howell, Senior Creative Designer, led the project for Brintons Press Release October 2018 Project details: • Brintons created a bespoke, contemporary carpet design for key public areas within The Principal London as part of an extensive refurbishment programme. The pattern features a strong linear border, bringing a modern element that harmonises with the period of the building • The herringbone design requires an imaginative technical solution to adapt the pattern around corners. Brintons created a mitre in the carpet at each corner, to ensure that the pattern formed a cohesive and united design • The carpet features a steel grey and neutral colour palette, which complements the sophisticated and contemporary interiors • This renaissance-revival building features a ‘thé-au-lait’ (tea with milk) terracotta façade, which coordinates beautifully with the decorative decisions made by Tara Bernerd and Russell Sage for the interiors. -
Starwood Capital Announces Principal
STARWOOD CAPITAL ANNOUNCES PRINCIPAL Barry Sternlicht unveils new U.K. hotel brand 16 September 2016 Starwood Capital Group, a leading global private investment firm, announced today that it will launch PRINCIPAL, a new urban lifestyle hotel group, on 1st November 2016, following a capital investment in the portfolio of approximately £150 million. Principal is a collection of city-centre hotels based in landmark buildings in exceptional locations across the United Kingdom. The distinctive heritage and resulting relationship between the properties and their surroundings are the cornerstones of the Principal brand. Each of the hotels has a story to tell—of its history, its design and architecture, its quirks and characters, and its role in shaping the city and forging relationships with local partners, whether corporate or creative. From the elegant Georgian townhouses that form the core of The Principal Edinburgh George Street (formerly The George Hotel) to the clock tower that’s synonymous with The Principal Manchester (formerly The Palace Hotel) and its history as the headquarters for the Refuge Assurance Company—Principal Hotels define their cities and neighbourhoods. “At the heart of a great business is a unique and authentic story. Our people and our buildings have great stories to tell, and these stories differentiate you from the competition, giving your guests and your staff something to cheer about,” said Barry Sternlicht, Chairman and CEO of Starwood Capital Group. “Reviving these historic, grande-dame hotels is a truly great story— they are spectacular buildings in which we can create dynamic scenes. The story of each hotel, its amazing history and architecture is the opposite of the mass-produced chain hotel, and provides us with a canvas on which to curate a unique sense of place.” At the core of every Principal Hotel is a brilliant bar and restaurant that resonates with “locals” as much as it does with hotel guests. -
Easyhotel.Com Simple Comfort, Great Value
easyHotel.com Simple comfort, great value UK Property Development Brief Executive Summary • Operates in “super budget” segment (clean, consistent, safe). Most hotel groups seeking to charge more for more (“amenity creep”) – easyHotel optimises costs, and offers the “best branded room rate in town”. • Today – 25 hotels today (5 owned, 20 franchised) plus a pipeline of 601 owned additional bedrooms. • 2016 Exchanges & Completions - Birmingham, Manchester, Liverpool, Ipswich, Sheffield, Leeds and Barcelona. • “easy” brand strength helps drive high levels of direct business. High occupancy, low costs = attractive prices for customers • Listed on London Stock Exchange 2014 in order to raise funds to grow the hotel estate. easyHotel.com 1 easyHotel – clean, comfortable, safe Hotels by location Central London x5 Heathrow & Luton New Openings Croydon Scotland x2 Liverpool (2017) Germany x2 Lisbon (2017) Bulgaria Dubai (2018) Hungary Ipswich (2018) Dubai Barcelona (2018) Switzerland x2 Sheffield (2018) Holland x5 Belfast (2018) Manchester Reading (2018) Brussels Leeds (2018) Birmingham • Rooms 10-12sqm, which enables intensification of usable floor space within a building. • No food & beverage • Significantly more international customer than other brands. easyHotel.com 2 Property Requirements • 60+ New Target Locations Identified • Net Internal area of 15,000 sqft – 50,000 sqft • Freeholds / Virtual Freehold • Lease considered where the landlord is responsible for construction • Near Major Transport hubs • Conversions or new builds / Not all bedrooms -
“Service Innovation: Managing Innovation from Idea Generation to Innovative Offer”
“Service Innovation: Managing Innovation from Idea Generation to Innovative Offer” Date: August 2010 Author: A.H. (Hanneke) Vos University of Twente Faculty of Management and Governance Master thesis, Business Administration, Service Management Track Supervisory committee Internal supervisors: prof.dr.ir. L.J.M. Nieuwenhuis, University of Twente prof.dr. C.P.M. Wilderom, University of Twente External supervisor: F.D. Spaargaren Msc Exser, Dutch centre for service innovation prof.dr. F. Kwakman, Nyenrode Business University dr. M.J. Flikkema, VU Amsterdam Project initiator: Exser, Dutch centre for service innovation Page 1 van 91 Abstract This descriptive report has explored the relation between management in service firms, service characteristics and firm characteristics during the innovation processes of service firms operating at the Dutch market. The research items have been profiled on the basis of a theoretical review of the service management literature. Differences in definitions, typologies, approaches, schools of thought, characteristics, innovation types, dominant innovation motives, service design, organizational features and management have been considered, and it is proposed that the organization of an innovation process within service firms is contingent with the type of service offered. The report concentrates on the relation between service firm characteristics, service characteristics and management aspects of the innovation process within service firms. In order to highlight these differences, the service framework of Slivestro et al. 1992, extended with a new description “installation service” and the innovation descriptions of the community innovation survey (CIS) extended with the new description “recombinatorial innovation” are used to guide the research activities. Research in service innovation is highly relevant since great changes take part in this growing industry. -
Ej Interiors Group — Headquarters
— EJ INTERIORS GROUP — HEADQUARTERS Located in Novi Sad, Serbia EJ Interiors HQ is an award winning international company and supervision of all interior works. We have a proven record of excellence which with a 30-year proud tradition of delivering a comprehensive range of bespoke interior is evidenced by our diverse and memorable portfolio of complex multi- disciplinary, design services and solutions for luxury residential and commercial properties. Today, high profile projects across hospitality, residential and commercial sectors. Ever since we are able to deliver on all of your ideas and vision of a perfectly decorated space by we became a trusted and respected supplier in diverse markets of EU, UK, Russian turning them into reality. As a multi-disciplinary high-end interior design and furniture Federation and UAE, EJ Interiors continues to conquer new markets and win impressive manufacturing company EJ Interiors offers a range of services: design solutions, large scale projects boldly and confidently. major interior projects and 3D visualisation; production, coordination, organisation — TECHNICAL STANDARDS ISO certificates issued by British certification body ISO-QAR EJ Interiors adheres to the Quality Management System and Environmental Management System in accordance with two international standards ISO 9001:2008 and ISO 14001:2004. These two systems are at the core of continuous improvement of our organization’s processes and activities. We regularly test the quality of our product range with the accredited laboratories in EU, UK and Russia. Test reports certify high quality classes in the area of fire resistance performances, sound insulation, mechanical characteristics, burglar resistance, different climate zones and the CE mark. -
Keeper of the City's Treasures
SPRING 2020 A HIVE OF INDUSTRY Museum of Making gets ready for autumn opening THRILLS AND SKILLS The team designing the world’s top theme parks KEEPER OF THE CITY’S TREASURES Old Bell saviour’s rescue plan for world-famous store CELEBRATING THE CREATIVITY AND SUCCESS OF BUSINESSES IN DERBY AND DERBYSHIRE IT’S A FACT DID YOU KNOW THAT 11.8% WELCOME TO INNOVATE - A WINDOW INTO THE AMAZING AND INSPIRING DERBY OF DERBY’S WORKFORCE AND DERBYSHIRE BUSINESS SECTOR. BROUGHT TO YOU BY MARKETING DERBY, ARE IN HIGH-TECH ROLES? INNOVATE WILL SHOWCASE THE WORK OF BRILLIANT BONDHOLDERS AND LOCAL THAT’S 4X THE COMPANIES AND PROFILE THE TALENTED INDIVIDUALS LEADING THEM. ENJOY! NATIONAL AVERAGE. 2 SPRING 2020 3 CONTENTS 16 CONTRIBUTORS Star performers! How some of the world's biggest music stars are helping Derbyshire achieve cricketing success. Steve Hall Writing and editing: Steve Hall has worked in the media for more than 35 years and is a former Editor and Managing Director of the Derby Telegraph. He has won numerous industry awards, including UK 06 24 Newspaper of the Year Safe in his hands Riding high! and UK Editor of the Year. Paul Hurst has already rescued The creative business that He now runs his own the historic Old Bell Hotel - now theme parks all over the media consultancy. he's bringing back the world's globe are turning to for oldest department store. thrills and skills. 52Silk Mill - a glimpse behind the scenes 40 48 50 Andy Gilmore We take a look at progress as Derby's impressive new Breathing new life £200 million scheme Shaping up Museum of Making shapes up for its September opening. -
Pwc UK Hotels Forecast 2019
1 UK Hotels forecast 2017/2018 Times change. Ten years ago, hotels were on the 2017 was always going to be a hard year to follow brink of a sharp slump in demand as the financial as the weak pound effect reduced and comparisons crisis meant economic growth contracted and to the first half of 2017 have been challenging. businesses and consumers tightened their belts. We predict ADR in London will manage 0.2% For hotels, it was a tough trading environment growth this year and 0.8% in 2019 driving a 0.3% and there was considerable pressure on room rates gain in RevPAR this year with an additional 0.3% and discounting meant volume was salvaged at growth in 2019. the expense of rate. While London shrugged off The UK hospitality sector employs 2.9 million the recession after about 18 months, cushioned by a people and represents 10% of UK employment as weak pound, in the Provinces it was a more painful well as 6% of businesses (UKHospitality 2018). and slower recovery as the recession and public As hotels grapple with rising wage and operating sector cuts meant room rates struggled for closer costs, we look at whether Artificial intelligence to three years. could offer solutions for some of the productivity But, in recent times, sustained by the rise in demand and employment issues hotels face. from business and leisure travel, London and There is an expectation for continued strong regional hotels have prospered. Provincial hotels investment from Europe and the Middle East looking have enjoyed monthly ADR growth since April 2013 for good opportunities and strong returns, although and we are forecasting further growth in 2018 for a variety of reasons, including Brexit related and 2019 of 1.3% and 1.2% respectively, albeit at uncertainty, we expect 2019 to see deal activity a slower pace than of late. -
Leisure and Tourism Sector Review
JUNE 2020 Leisure and Tourism Sector Review 01872 229 000 www.atlanticmarkets.co.uk www.atlanticmarkets.co.uk The recent market collapse has weighed heavily on certain sectors more than others, undoubtedly one of the biggest casualties is those relating to travel, leisure and tourism. Whilst some sectors are now in full swing recovery, the travel stocks are still bumping along lows with sporadic moves up and down in the short term as the market wrestles with short term impact Vs long term prospects. As we see global economies ease lockdowns and talk emerges of international travel starting again, all eyes turn to the sector and the potential for recovery. The firms involved will be sure the recovery is on as we come out of lockdowns but that is only one issue for them, they also need to rebuild consumer confidence. Air travel, cruise ships, and package holidays could be a tough sell this summer. Social distancing rules and the threat of quarantining mean popular holiday activities will be more restricted than usual. Tui Travel Ticker: TUI 6 month high: 979p Brief History TUI Travel PLC is a British leisure travel group headquartered in Crawley, West Sussex. The company was formed in September 2007 by the merger of First Choice Holidays PLC and the Tourism Division of TUI AG. The company was originally founded in 1923 in Berlin. In 2000 it acquired Thomson Travel and in 2002 bought Hapag Lloyd, which itself owned the travel firm TUI (formerly Touristik Union International) and renamed itself TUI AG. In June 2014 TUI AG and TUI Travel announced the two companies would be merged. -
2019 Annual Report and Accounts (Which Control Over the Financial Reporting of the Group
resilient focused data driven ANNUAL REPORT AND ACCOUNTS 2019 Who we are easyJet makes travel easy, enjoyable and affordable for customers, whether it is for leisure or business. We use our cost advantage and leading positions in primary airports to deliver low fares and operational efficiency, seamlessly connecting Europe with the warmest welcome in the sky. Our well-established business model provides a strong foundation to drive profitable growth and long-term shareholder returns. We are proud to have been awarded Best Low-Cost Airline in Europe at the Skytrax World Airlines Awards 2019. ‘Our Promise’ is that we will be: SAFE AND ON OUR IN IT ALWAYS FORWARD RESPONSIBLE CUSTOMERS’ TOGETHER EFFICIENT THINKING SIDE PAGE CONTENTS our value STRATEGIC REPORT 2 At a glance creation 3 Chairman’s letter 10 Highlights framework 12 Business model 14 Market review The foundation 15 Stakeholder engagement for who we are 2 16 Chief Executive’s review and what we do and Our Strategy 26 Key performance indicators 28 Financial review 35 Viability statement 36 Summary statistics 37 Risk PAGE 48 Sustainability our performance CORPORATE GOVERNANCE 66 Chairman’s statement Key highlights on corporate governance of the year’s 68 Board of Directors performance 10 72 Airline Management Board 75 Corporate governance report 96 Directors’ remuneration report 116 Directors’ report 120 Statement of Directors’ responsibilities PAGE ACCOUNTS our pLAN 121 Independent auditors’ report to the members of easyJet plc The strategic plan which 128 Consolidated accounts we announced last year 133 Notes to the accounts is now fully embedded 174 Company accounts across easyJet 176 Notes to the Company accounts 16 179 Five-year summary 180 Glossary 181 Shareholder information our commitment PAGE Sustainability is a key part of Our Promise 48 VISIT OUR WEBSITE FOR MORE INVESTOR INFORMATION corporate.easyJet.com/investors www.easyJet.com 1 AT A GLANCE our value creation framework easyJet’s value creation framework is the foundation for who we are and what we do.